Residential security systems
After eight years as an Engineer in the Royal Australian Army, I briefly worked at Telstra before joining Honeywell Australia. In 2000 I moved with Honeywell to Europe, and in 2010 took a position at ASSA ABLOY. My current role is global CTO for the ASSA ABLOY Group. During my career I have developed extensive knowledge of the global residential and commercial security industry, and of all aspects of building automation. I have had responsibility for sales leadership, project and product manage...
Bates Security, LLC, a commercial and residential security company based in Kentucky with a branch in Jacksonville, is happy to announce the recent acquisition of Absolute Protection Team from Roger and Karen Marcil of Vero Beach, Florida. Bates Security will be maintaining that location as its second in the state and fourth company branch overall. With the acquisition, Bates will be adding over 2,000 customers to its customer base. "Roger and Karen built a nice and successful company and we are...
Allegion UK, a pioneer in safety and security, has added the 286DL locking handle to its established range of Brio dual point locks for exterior folding applications. It is ideal for both residential and commercial facilities, joining other Brio accessories for the 286 dual point lock used on Weatherfold 4s and 5c. Designed to ‘suite’ with Brio 288 lever furniture, the 286DL locking handle has been specifically design engineered to secure timber and aluminium folding panels. The sing...
Private video systems are offering new sources of evidence for police investigations. Growing popularity of private camera registration schemes are facilitating police department access to video captured by cameras in homes and businesses for use in their investigations. Camera registration programmes are organised locally by individual police departments but have common features and operation. By registering their camera systems, citizens and business people provide information to a confidenti...
Fire and security specialist Amthal, has welcomed the third generation of the Allam family, to join the business under the company’s successful apprenticeship scheme. Luke Allam, son of founder and Operations Director John Allam, has started as an Apprentice Engineer, working closely with the team to progress seamlessly into the company strategy. Course in fire emergency, and security systems Says Luke: “Amthal has always been part of my life, and when the opportunity of work expe...
Custom Electronic Supply, a wholesale distributor of security electronics based in San Jose, California, was acquired on August 30th, 2019 by security distribution veterans Jason Dennis, Lannie Green, Matthew Green, and Danny Cranford. Dennis, along with Matt and Lannie Green, has deep distribution roots. They are the former owners of San Antonio-based Security General International, a privately-held solutions provider specialising in the distribution of emerging technology products and connect...
Kwikset® brand of Spectrum Brands, Inc. – hardware & home improvement division, the pioneer in residential security, introduces Control4® compatibility to its Obsidian™ Electronic Touchscreen Deadbolt with Home Connect™ and the contemporary version of the SmartCode™ 916 Touchscreen Electronic Deadbolt. The new locks were shown at the Control4 booth (#3013) at CEDIA 2019 in Denver. In response to increased dealer demand for Control4 compatibility, two of Kwikset’s most popular connected locks have passed Control4 certification and are now recognised as a partner in the connects with Control4 program. Third-party consumer electronics products The Control4 platform, interoperates with more than 14,000 third-party consumer electronics products Besides the high level of security and convenience they provide, these new locks give customers and smart home professionals additional design choices to compliment today’s home aesthetics. The Control4 platform, which operates on the ZigBee protocol, interoperates with more than 14,000 third-party consumer electronics products. “Our philosophy has always been to create a lock for everyone, whether in terms of style, finish, functionality, or operating platform,” said Nick English, Kwikset’s North American Sales Manager, Residential Access Solutions. “There’s no question that the Control4 audience is growing by leaps and bounds. As a result, we felt it would be a sound business decision to create these new smart locks to help Control4 homeowners take advantage of the amazing functionality of two of our most popular locks, as well as their own Control4 home automation systems.” Advanced mechanical and electronic security features Both Connects with Control4 Certified locks are available in Iron Black and Satin Nickel finishes. The Iron Black finish represents the Kwikset’s first locks in the Control4 channel available in black – a finish that has long been requested by Control4 customers. The new devices bring Control4 dealers and homeowners the full range of features Kwikset built into these two smart locks. Named after a dark, glasslike volcanic rock, Obsidianmerges a sleek and modern exterior; a class-leading, minimal, all-metal interior; and advanced mechanical and electronic security features. Eliminating the keyway also removes the threat of ‘lock picking’ and ‘lock bumping,’ and attacks using specially cut keys to defeat conventional pin and tumbler locks. Capacitive touchscreen for keyless entry Kwikset’s first keywayless deadbolt, Obsidian features a responsive, capacitive touchscreen for keyless entry. The cool white LED display delivers crisp, high-definition LED illumination, and a dedicated lock button provides the homeowner with convenient and fast one-touch locking. The contemporary SmartCode 916 smart locks features an updated, modern design Obsidian also includes Kwikset’s patented SecureScreen™ technology, an important feature that can help mask ‘smudge’ attacks, in which passcodes can potentially be jeopardised by detecting frequently used numbers from the oily residues on the touchscreen surface. The contemporary SmartCode 916 smart locks features an updated, modern design – a contrast to the traditional style already available to Control4 homeowners. Home security and automation systems The lock integrates with home security and automation systems to deliver convenience and peace of mind to homeowners with complete remote locking/unlocking via smartphones and tablets. It also offers Kwikset’s popular SecureScreen feature. In addition, the SmartCode 916 offers SmartKey™ Re-Key Technology, which allows homeowners to re-key the lock in seconds without removing the lock from the door or requiring the services of a locksmith. MSRP for the Obsidian is $418 USD and the contemporary SmartCode 916 is $399 USD. Both smart locks are available for purchase through Control4 certified dealers.
Brilliant, manufacturer of Brilliant Smart Home Control system, and Schlage, a brand of Allegion that has been creating stylish and innovative door hardware for almost 100 years, has announced at CEDIA Expo 2019 a new collaboration designed to bring more convenience and simplicity to the smart home and home technology industry. Complete access control Schlage Encode Smart WiFi Deadbolt integration with Brilliant Smart Home Control for seamless access control Schlage’s innovative smart lock, the Schlage Encode Smart WiFi Deadbolt, will integrate with Brilliant’s Smart Home Control to give end users complete access control as well as the ability to conveniently lock and unlock their doors directly from any wall-mounted Brilliant Control or by utilising voice commands through integration with Amazon Alexa. Homeowners will also be able to control locks as part of their home automation scenes. The integration also makes it easier than ever for custom integrators and trade professionals to create safer, smarter homes for end users. The Schlage Encode deadbolt features built-in WiFi, making additional hubs and gateways unnecessary and allowing it to be added simply to a wider variety of smart home ecosystems. Its ability to seamlessly connect with Brilliant provides even more options during home construction. Integration with smart home devices “The Schlage Encode deadbolt was designed to make connected locks simpler for our customers,” said Mark Jenner, Director of Technology Alliances at Allegion. “By integrating with smart home automation platforms such as Brilliant, we provide homeowners greater flexibility, accessibility and simplicity to the smart home experience. That improved experience benefits partners at every stage, from the business decision to include the tech on new homes to installation of the technology.” At CEDIA Expo 2019, September 10-14, Brilliant and Schlage will demo the integration at the Brilliant booth #3527. This demo is aimed at helping custom integrators understand how to deliver the best smart home control experience to their customers. Brilliant – Schlage integration “Brilliant understands that home builders and consumers aren’t smart home experts, yet they want the advanced technology and benefits that come with a smart home,” said Aaron Emigh, CEO and Co-Founder of Brilliant. “Brilliant and Schlage are committed to helping homeowners meet their needs now and in the future by working with custom integrators to create a more harmonious smart home experience.” Benefits Safety: Homeowners are provided with top integrated products that help ensure the safety of their homes and families. Simplicity: With no hubs or gateways needed to connect the Schlage Encode Smart WiFi Deadbolt to the home network, installation and integration with Brilliant and other smart home technology is easier than ever. Convenience: The easy-to-use integration of Schlage and Brilliant provides homeowners with an exceptional smart home experience, resulting in positive customer interactions with builders, custom integrators and other trade professionals. Peace of mind: Brilliant and Schlage’s innovation helps keep homeowners safe through integrated events that allow a door to lock automatically at a set time, see who is at the door and unlock the deadbolt remotely for trusted visitors, and ensure the house is turned on and safe for family members. Flexibility: Customers have access to the smart home options they expect and can choose integrated products that will work with their lifestyle. Affordable: Brilliant and Schlage have extensive relationships with builders to help create a program that is accessible and affordable to contractors and builders, alike. Smart home features Lock and unlock the door conveniently using Brilliant throughout the home or utilise the mobile app when they’re on the go. Incorporate the Schlage Encode deadbolt in Brilliant “Scenes” to trigger controls throughout the home. For instance, tap "Goodnight" and Brilliant will lock the doors, turn off lights, turn down the temperature, and mute music. See and speak to guests at the front door and unlock the door when a Schlage Encode Smart WiFi Deadbolt and Ring Video Doorbell are connected to the Brilliant Control. Tell Alexa to lock and unlock the door once the Brilliant Alexa Experience is set up and the Schlage Encode Alexa Skill is enabled.
STANLEY Security, one of the security providers, launches a new website as part of its continued commitment to improving the security and safety of people and their environment. The website, which remains at the same address of STANLEYSecurity.co.uk, significantly improves access to information, products and services and features a modern, clean design style. The overall content of the new website has been totally transformed, for greater clarity. The focus is all around the visitor experience with reliable sources of knowledge from a trusted security provider. Dealership programme for installers In line with customer demand, the very latest smart technology for both homes and businesses are available via the website and is structured into levels of security, priced accordingly, to answer varying customer needs. The latest blog/news section features industry news, innovations, security tips, guest interviews, videos and advice from professionals within the security industry. Navigation of the new website has been designed to be both customer focused and easy and quick Navigation of the new website has been designed to be both customer focused and easy and quick, with a range of options depending on user preference, from an easy access new top menu through to large on page buttons to take visitors through to the most popular sections/pages. The home page benefits from a number of these quick access navigation buttons: to the residential, SME and enterprise security sections, to the access control and CCTV sections, and to information on STANLEY Security’s dealership programme for installers looking to expand their businesses with STANLEY Security. Advising visitors about security The new resource section on the website is home to event listings, case studies, videos, infographics and brochure downloads, an interactive crime map and a time & attendance savings calculator, designed to show organisations how much money and time they can potentially save by implementing a time & attendance system. Clare Hilton, Head of Marketing UK, STANLEY Security “We are very excited about our new website launch. We have invested significant time prior to designing the new site, speaking and listening to customers about what currently works well for them and what they would like to see going forward. The new website is built around that feedback, in order to enhance the customer’s experience. As a result, our website focuses on advising visitors about security, products and services in a significantly improved format, with the goal to help answer their questions as speedily and simply as possible.”
Pyronix is delighted to provide even more value and capabilities to installers and users alike, with the addition of video verification to ProControl+. Now, using our Enforcer V10 control panel, Wi-Fi cameras and security and life safety peripherals, the system can be tailored to detect, notify and verify any activity. “We’re really pleased to add this latest feature to our ProControl+ app,” said Pyronix Marketing Manager, Laurence Kenny. "Video verification delivers fantastic upsell opportunities to video monitoring for our installers, while providing greater functions for the user; showing them exactly what activity has triggered an event or alarm.” The addition of video verification enables the linkage of Pyronix Full-HD Wi-Fi cameras to inputs on the system via the PyronixCloud. This simple setup process adds greater scope to security; providing a 25 second video clip directly to the user via ProControl+ when an event or alarm activation occurs. The clip, which can be downloaded and stored as an MP4 file, shows 15 seconds pre-alarm and 10 seconds post-alarm; allowing the user to truly verify the activation, before taking appropriate action. Voice push notification Whether it’s an existing system or maintainance, service can be offered to provide greater selling options for installers" For example, should an intruder be detected by an XDL12TT-WE outdoor detector, a push or voice push notification will be received by the user through their ProControl+ app, via the Enforcer V10 and PyronixCloud infrastructure. If this detector has been linked to an outdoor Mini Dome camera surveying the area, the user will also be provided with the 25 second video from the linked camera to verify the alarm. “By adding this new feature, we’re giving installers new services to offer their customers; expanding the security offering by providing real tangible benefits across both residential and commercial applications to users,” Laurence commented. "So, whether it’s an existing system, a maintenance visit or a brand-new installation, this added-value service can be offered to provide greater selling options for the installer and greater functions for the user. Simple to setup and deliver via the PyronixCloud, we want to make sure we continue to proactively provide more features, functions and capabilities via ProControl+.” Video verification for applications With video verification already added to ProControl+, more developments are in the pipeline “Now, the system not only alerts the user via voice push notification, but also shows exactly what activity has taken place on the system, so that appropriate action can be taken. Our objective is to continue to extend the potential of every installation and the level of function and value it adds to installers and users alike and we intend to do this as seamlessly and easily as possible.” Linking cameras with inputs can be set up to deliver video verification for various applications across the entire security system, from setting and unsetting, indoor detection, shock sensors and outdoor detectors, to life safety sensors, door and window contacts and even panic, hold-up and medical alerts; providing additional product upsell opportunities. With video, voice push notifications and now video verification already added to ProControl+ and many more developments in the pipeline, now’s the time to make the switch.
Professionals from varied spheres in the security, safety and fire protection industry gathered for the second edition of the Intersec Awards during a gala event to celebrate their achievements in the global fire safety and security industry. The ceremony which was hosted by Messe Frankfurt Middle East, the organisers of Intersec – was held at Dubai’s Habtoor Palace Ballroom and saw more than 250 guests attend. Commercial security and fire protection The awards saw 130 entrants across nine categories, with entries received from companies across the globe, including the UAE, Saudi Arabia, Lebanon, Mozambique, Germany, Canada and Singapore. The Intersec Security, Safety & Fire Protection Awards celebrate innovation, excellence and teamwork" Simon Mellor, CEO of Messe Frankfurt Middle East, said, “The Intersec Security, Safety & Fire Protection Awards are a celebration of innovation, excellence, perseverance, teamwork, and of the dedication by the entire commercial security and fire protection community that continuously keep our societies safe and secure.” Intersec awards Spread across five security and four fire categories, entries went through a rigorous judging process which took place over two days and required shortlisted nominees to present their projects and products and attend a question and answer interview in front of an independent panel. The panel of judges including industry leaders and experts from companies such as Khalifa University, the Security Industry Regulatory Agency (SIRA), Dubai Civil Defence and EMAAR. Axis Communications - 'Video Surveillance/Camera System of the Year' winner Swedish manufacturer Axis Communications won the Video Surveillance / Camera System of the Year, for its AXIS Q6215-LE PTZ Network Camera. Philippe Kubbinga, Regional Director - Middle East & Africa, Axis Communications, said: “We are immensely proud of this recognition. It is a testament of the hard work, vision and excellent engineering of our teams. “With the AXIS Q6215-LE PTZ Network Camera, we have once again gone beyond the status quo and delivered a product that we believe will bring great value to our focus industry segments which are Critical Infrastructure, Transportation and Smart & Safe Cities. We look forward to continue innovating for a smarter and safer world.” Ejadah - ‘Security Project of the Year’ winner Ejadah was the only company to win across two categories on the night, walking away with the ‘Security Project of the Year’ and ‘Innovative Security Product of the Year’ awards. The UAE-based provider of community solutions for real estate assets was awarded for its work on upgrading the CCTVs across Jumeirah Beach Residences and their Security Robotic Service, respectively. Zainab Al Rahma, Marketing and Communications Manager for EJADAH, said, “Our robots will now offer the security industry and our customers the opportunity to purchase or rent assets that will enhance and improve the standard and quality of security services provided. They are an excellent example of utilising the latest technology that can be easily integrated into any existing security systems. Once integrated these products will certainly compliment any of our customers’ security plans for their developments.” Engineering firm, WSP added to its two award wins from 2018, taking home the ‘Fire Project of the Year’ award Engineering firm, WSP added to its two award wins from 2018, taking home the ‘Fire Project of the Year’ award for its work on The Wharf in Bluewaters Island. Alexander Castellanos, a consultant from WSP, said, “This project is a change from the super and mega high rises and posed unique fire and life safety strategy elements which had to be considered. Life safety solutions “With the project being focused on delivering a pedestrian experience and its low-rise nature, the fire strategy took advantage of this design element in order to address life safety elements such as fire service access, phased evacuation, and evacuation discharge as an integral part of the design and allowing for efficiencies while maintaining a high standard of safety.” In addition to returning award categories, the ceremony saw the introduction of new categories such as the ‘Humanitarian Project Award’, won by Sicuro Group for their Mozambique Crisis Response & Operation Strategy. Maxxess – ‘System Integrator of the Year’ award Provider of security management systems, Maxxess, took home another of the newly introduced award categories, the ‘System Integrator of the Year’, for its work on Bluewaters Island. “The eFusion security management platform was chosen by Bluewaters, and it uses versatile, open-technology software without the need for complex or bespoke integration,” said Lee Copland, Managing Director EMEA, Maxxess. “This project benefited from the cost advantage of a modular, building block approach that gives maximum freedom to integrate, customise and adapt security systems to meet both current needs and emerging risks." Off-the-shelf, plug-and-play integration Off-the-shelf, plug-and-play integration is much less expensive than a customised solution" Lee adds, “The reduced costs therefore apply not just to the present implementation, but also to future adaptations which will also be achieved much more easily. Off-the-shelf, plug-and-play integration is much less expensive than a customised solution, and eFusion already integrates with more than 60 leading security technologies, with more being added continuously.” The 22nd edition of Intersec will take place from 19-21 January 2020 at the Dubai World Trade Centre, featuring more than 1,300 exhibitors from 59 countries, covering the seven key show sections of Commercial Security, Fire & Rescue, Homeland Security & Policing, Physical & Perimeter Security, Safety & Health, Cyber Security, and Smart Home & building Automation. Intersec 2019 Awards winners Fire safety categories Fire project of the Year: WSP, Bluewaters Island - The Wharf Fire Alarm Detection of the Year: RPMANETWORKS, Hassantuk Smart Fire Solution Fire Suppression System of the Year: NAFFCO, NAFFCO Inert Gas System (IG01, IG41, IG55, IG100) Innovative Fire Protection Product of the Year: Waterfall Pumps Manufacturing, WF Fire Pump House (Pre-packaged Fire Systems) Security categories Security Project of the Year: Ejadah, Jumeirah Beach Residences CCTV Upgrade Access Control Product of the Year: Uhlmann and Zacher, Access solution with Bluetooth Video Surveillance / Camera System of the Year: Axis Communications, AXIS Q6215-LE PTZ Network Camera Innovative Security Product of the Year: Ejadah, Security Robotic Service System Integrator of the Year: Maxxess Systems, A Sustainable and Future-proof Integrated Maxxess Solution at Bluewaters Island Humanitarian Project Award: Sicuro Group, Mozambique Crisis Response & Operation Continuity Strategy
Video surveillance has evolved from a simple requirement for clear images to video content analysis (VCA) for improved management. Now, with deep learning, security solutions are enabled with sophisticated intelligence and efficiency at a whole new level. Hikvision AcuSense software Hikvision AcuSense makes advanced VCA and deep learning capabilities available to SMBs Hikvision AcuSense is newly born out of this, which makes advanced VCA and deep learning capabilities available to small and medium businesses, and residential customers for the first time. Small and medium businesses have many of the same surveillance and security requirements as larger organisations. They need to identify and react to perimeter breaches in real time, and to automate footage searches to fast locate true events. Another example could be the security and protection for residential areas. Perimeter protection When the need to look into the security of a property arises, the first line of defence would be securing its perimeter. The idea is to prevent intruders from breaking in. However, conventional surveillance system may not do the job well enough. Conventional surveillance systems provide certain detection features enabled by video content analysis (VCA), such as motion detection, line-crossing detection and intrusion detection, but, would simply compound all event detections, triggering frequent alarms when an object is detected. This could be an animal, a shadow, or other natural movements – we call them false alarms. As a result, the need to spend time to investigate each one is very consuming, potentially delaying any necessary response and generally affecting efficiency. Video content analysis So being able to identify the real threats – the presence of a human or a vehicle – would greatly improve the accuracy of perimeter VCA functions. Hikvision’s hassle-free AcuSense technology can help achieve this goal, and give a cost-effective way to protect locations and assets. Employed with advanced VCA and deep learning algorithms, Hikvision AcuSense helps maximise security with efficient human and vehicle detection by categorising alarm information into human, vehicle, and other objects. With high accuracy, the system disregards alarms triggered by other objects such as rain or leaves, and delivers alarms that are associated with human or vehicle detection. Quick target search and detection Hikvision AcuSense has a “quick target search” feature that allows security personnel to find footage quickly Hikvision AcuSense has a “quick target search” feature that allows security personnel or local police to find footage quickly in the event of a security incident. This saves many hours rather than searching for footage manually. Now, re-imagine perimeter security systems armed with Hikvision AcuSense technology. Video surveillance is in operation when an intruder tries to sneak in on a windy and rainy day. The intruder probably thought such bad weather would do him a favor, as there are no witnesses near your house. But this is not the case. Effective intrusion detection The security camera incorporated with AcuSense precisely captures the intruder entering the front yard. At the same time, the home owner receives a message on their smartphone and view the video feeds. With this verified alarm, action can be taken straight away. Hikvision AcuSense prevents problems before they escalate into would-be emergencies. The fully-integrated video surveillance makes it easy for owners to see and capture important activity with video alerts, live feeds and 24/7 digital video recording – all easily viewed from your Hik-Connect app. Hikvision AcuSense key features: False alarm reduction – Reduces false alarms triggered by inanimate objects to a minimum, vastly improves alarm efficiency and saving costs; Quick target search – More efficient and effective file searching based on human and vehicle classification, preventing security personnel from having to search through footage manually; Strobe light and audio alarm – Wards off potential intruders by combining siren with flashing light.
There’s no question that the popularity of Do-It-Yourself (DIY) security and home automation products is on the rise. The reasons for the growth in DIY sales are numerous, including increased awareness of home automation products, fast set-up, limited (if any) installation costs, and interoperability with other smart security products. In fact, with the parallel rise of smart home hubs like Alexa and Google Home, many people are opting to attempt the set-up of smart home devices without any professional assistance. According to a 2018 Residential Security Market Report prepared by Parks Associates and Security Sales & Integration magazine, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. Let’s look at a few of them. Increase in revenue for dealers With their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchaseThere are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Wireless, connected smart locks For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to wirelessly communicate with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for new security installations And they can do all this from a prime, convenient location – the front door, as well as other points of entry like the side or back doors. Plus, smart lock conversion kits like Kwikset Convert let homeowners easily bring home automation capabilities to their door without altering the aesthetics of the entry. Connected smart locks can allow homeowners to set up their home with custom scenarios, right before they step inside. For example, residents can program their lock so that every time they unlock the door, a foyer light goes on, temperatures begin to rise to a set level – even connected coffee makers can begin to make a cup. Portfolio of home automation products One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatileSmart locks are just one example of the potential of DIY products to spark a homeowner’s interest in a wide range of other home automation devices, many of which would benefit from professional installation. One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatile and offer a complete portfolio of home automation products. The larger the home automation offering, the more devices there are to sell and install, the larger the installation required, the greater the need for professional installation. Many homeowners who feel like they have a certain level of handiness will start by trying to do it themselves with a DIY product. But things don’t always go as planned, especially if they are attempting to set up a robust home automation system. First off, just because a product is DIY doesn’t mean that the old products that are being replaced are going to easily make way for the new. A DIY thermostat or smart lock might require that the old equipment (and possibly wires) get tugged out of the wall. Messy holes might need to be filled. Advantages of professional installation Even after the old system has been removed, homeowners planning on setting up a connected system may soon realise they don’t have the electrical skills or technological know-how to install and connect all devices, get a system programmed correctly, and get everything up and running smoothly. Professional installers have learned from experience; there’s very little that they haven’t seen before. With their years of experience, installers know the best way to automate a home and how to create a custom smart home experience Do-it-yourselfers might be able to solve problems by searching the internet and finding videos. But, then again, they might not. After going the DIY route once, many full-home automation system enthusiasts are beginning to realise that the best way to get things done right the first time is to leave the installation and set-up to a professional. Professional installers can and should bring an extra level of experience and guidance to the process. Their services should go beyond tech installation and also include interface design. With their years of experience, installers know the best way to automate a home – how to create a custom smart home experience that doesn’t make the user feel less than smart. Selling additional home automation products If a problem arises due to installation error, the DIYer does not have any recourse to correct these mistakesResidential security dealers who offer professional installation should be willing to embrace the DIYer who has attempted to do a self-install but has not been able to complete the process successfully. With an open mind to this scenario, they can save the day for the DIYer, as well as create an opportunity to sell additional home automation equipment that the DIYer may not have known to be available. The disparity between DIY and professional installation also brings to light the fact that there are no ‘satisfaction guarantees’ and no ‘installation/labour warranty’ available when a home automation system is installed by a DIYer. If a problem arises with either the equipment connectivity due to installation error, or if a piece of equipment is installed incorrectly, the DIYer does not have any recourse to correct these mistakes. This may not be as critical if a DIYer installs a minor piece of equipment, but with something as critical as securing and protecting their home with a home automation and security system, most people want full peace of mind that everything has been installed correctly. Reduces connection instability According to a 2017 study by the analyst firm, IHS Markit, “The quality of the equipment is usually higher in professionally installed systems, and professional configuration and setup greatly reduces the potential for connection instability…” This is an issue that DIYers may come to realise over time. On the other hand, one issue DIYers may recognise right away, especially if they are attempting to connect multiple devices, is that the connectivity may be inconsistent. Professionally installed devices operating on a wireless protocol might deliver better, consistent, longer-range connectivity IHS Markit explains that, “DIY systems rely on open protocols and Wi-Fi connectivity that can sometimes be unreliable, creating connection issues. Some of the sensors can become unrecognisable to the system, requiring intervention from the user. In contrast, professional wireless systems rely on UL- or EN-certified equipment to operate on the basis of proprietary frequency, enabling them to work with the control panel much more seamlessly.” In other words, professionally installed devices operating on a wireless protocol, even an open-source protocol like Z-Wave, might deliver better, consistent, longer-range connectivity, and fewer headaches. Not everyone is a DIY customer There are customers who want someone to install the devices correctly and help them learn how to use and maintain themThere’s no doubt that there’s a segment of the security and home automation market that loves to spend their free time doing their own home improvement. They are watching videos, reading how-to books and manuals, and enjoying every minute. There’s also a segment of the market whose top goal is to save money up front. For these customers, there’s no getting around the joy of saving money with the lower cost of many DIY products. But there are also a great number of prospective customers out there for whom DIY is of absolutely no interest. These consumers do not want to be their own IT department. They want expert help: they want someone to install the devices correctly and help them learn how to use and maintain them. The IHS Markit study points out what many home automation dealers already know: that the elder and aging-in-place markets are an ideal destination for the security and convenience of home automation products. The study says, “Many senior citizens are not tech savvy enough to install a DIY system by themselves, so they tend to rely on professionally installed systems that are usually maintained by a family member.” Along with the senior citizens market, there are many other market segments out there that still desire worry-free professional installation. Installers should offer a range of products that includes some DIY products, and some leave-it-to-a-pro products Producing complete and custom solutions Perhaps the best way for dealers and installers to stave off that feeling of doom that they might have about DIY is to tackle the problem head on and be creative. Offer a range of products that includes some DIY products, and some leave-it-to-a-pro products – consider the DIY product a great entry point for a more comprehensive system. Play up the peace of mind that comes with professional installations and support that pitch with flexible monitoring contracts and service plans. Share what you do and why; relay your passion for producing complete and custom solutions and communicate how you add value to any and every sale. No one, not even the most tech-savvy consumer, wants to install their own products if the end result is that the product doesn’t work the way it should. That’s where the pros can, should and will always come into play.
Johnson Controls recently unveiled the findings of its 2018 Energy Efficiency Indicator (EEI) survey that examined the current and planned investments and key drivers to improve energy efficiency and building systems integration in facilities. Systems integration was identified as one of the top technologies expected to have the biggest impact on the implementation in smart buildings over the next five years, with respondents planning to invest in security, fire and life-safety integrations more so than any other systems integration in the next year. As advanced, connected technologies drive the evolution of smart buildings, security and safety technologies are at the center of more intelligent strategies as they attribute to overall building operations and efficiencies. SourceSecurity.com spoke with Johnson Controls, Building Solutions, North America, VP of Marketing, Hank Monaco, and Senior National Director of Municipal Infrastructure and Smart Cities, Lisa Brown, about the results of the study, smart technology investments and the benefits of a holistic building strategy that integrates security and fire and life-safety systems with core building systems. Q: What is the most striking result from the survey, and what does it mean in the context of a building’s safety and security systems? The results show an increased understanding about the value of integrating safety and security systems with other building systems Hank Monaco: Investment in building system integration increased 23 percent in 2019 compared to 2018, the largest increase of any measure in the survey. When respondents were asked more specifically what systems they we planning to invest in over the next year, fire and life safety integration (61%) and security system integration (58%) were the top two priorities for organisations. The results show an increased understanding about the value of integrating safety and security systems with other building systems to improve overall operations and bolster capabilities beyond the intended function of an individual system. Q: The survey covers integration of fire, life safety and security systems as part of "smart building" systems. How do smarter buildings increase the effectiveness of security and life safety systems? Hank Monaco: A true “smart building” integrates all building systems – security, fire and life-safety, HVAC, lighting etc. – to create a connected, digital infrastructure that enables individual technologies to be more intelligent and perform more advanced functions beyond what they can do on their own. For example, when sensors and video surveillance are integrated with lighting systems, if abnormal activity is detected on the building premise, key stakeholders can be automatically alerted to increase emergency response time. With integrated video surveillance, they also gain the ability to access surveillance footage remotely to assess the situation. When sensors and video surveillance are integrated with lighting systems abnormal activity on the premise can automatically be detected Q: How can integrated security and life safety systems contribute to greater energy efficiency in a smart building environment? Hank Monaco: Security, fire and life-safety systems can help to inform other building systems about how a facility is used, high-trafficked areas and the flow of occupants within a building. Integrated building solutions produce a myriad of data that can be leveraged to increase operational efficiencies. From an energy efficiency standpoint, actionable insights are particularly useful for areas that are not frequently occupied or off-peak hours as you wouldn’t want to heat or cool an entire building for just one person coming in on the weekend. When video surveillance is integrated with HVAC and lighting systems, it can monitor occupancy in a room or hallway. The video analytics can then control the dimming of lights and the temperature depending on occupant levels in a specific vicinity. Similarly, when access control systems are integrated with these same systems, once a card is presented to the reader, it can signal the lights or HVAC system to turn on. In this example, systems integration can ultimately help enable energy savings in the long run. Security and life safety systems contribute to help enable greater energy efficiency and energy savings in the long run Q: What other benefits of integration are there (beyond the core security and life safety functions)? Hank Monaco: Beyond increased security, fire and life-safety functions, the benefits of systems integration include: Increased data and analytics to garner a holistic, streamlined understanding of how systems function and how to improve productivity Ability to track usage to increase efficiency and reduce operational costs Enhanced occupant experience and comfort Increased productivity and workflow to support business objectives Smart-ready, connected environment that can support future technology advancements Q: What lesson or action point should a building owner/operator take from the survey? How can the owner of an existing building leverage the benefits of the smart building environment incrementally and absent a complete overhaul? Lisa Brown: Johnson Controls Energy Efficiency Indicator found that 77% of organisations plan to make investments in energy efficiency and smarter building technology this year. This percentage demonstrates an increased understanding of the benefits of smart buildings and highlights the proactive efforts building owners are taking to adopt advanced technologies. There is an increased understanding that buildings operate more effectively when different building systems are connected As smart buildings continue to evolve, more facilities are beginning to explore opportunities to advance their own spaces. A complete overhaul of legacy systems is not necessary as small investments today can help position a facility to more easily adopt technologies at scale in the future. As a first step, it’s important for building owners to conduct an assessment and establish a strategy that defines a comprehensive set of requirements and prioritises use-cases and implementations. From there, incremental investments and updates can be made over a realistic timeline. Q: What is the ROI of smart buildings? Lisa Brown: As demonstrated by our survey, there is an increased understanding that buildings operate more effectively when different building systems are connected. The advanced analytics and more streamlined data that is gathered through systems integration can provide the building-performance metrics to help better understand the return on investment (ROI) of the building systems. This data is used to better understand the environment and make assessments and improvements overtime to increase efficiencies. Moreover, analytics and data provide valuable insights into where action is needed and what type of return can be expected from key investments.
Users of security systems have long been willing to sacrifice certain aspects of security in favour of convenience and ease of use. The tide seems to be turning, however, with the industry at large showing significant concerns over cyber security. End user sentiments also seem to be following that trend, becoming more cautious when it comes to having their security systems connected to the internet. While it has become the norm for security systems to be accessible online, still it presents security threats that unconnected systems would not face. In 2018, we saw a notable shift from the convenience of a connected system to the less convenient, but more secure, standalone system. Consumers are willingly making the choice to trade convenience for security, and companies are responding. While cyber security concerns will continue to be a big topic of discussion, connected platforms will probably be the trend of 2019This in turn is driving an increase in more IoT-like deployments. Rather than the traditional client that is connected to a device to retrieve information, more often we are seeing more active devices, capable of reporting their presence and transmitting information on a scheduled basis, without the need for a client. Preventing security systems from outside threats This changes the dynamic of the network and alleviates many threats associated with traditional systems because there is no opportunity for outside threats to access your system since the device is transmitting information out vs requiring a connection to the outside world. With IoT deployments, when the device is active and sending messages out of the network segment, it is not vulnerable in the same way that the traditional systems are. While cyber security concerns will continue to be a big topic of discussion, connected platforms will probably be the trend of 2019. In 2018, we saw an increased acceptance in the residential market for smart home applications. While this has been an area of discussion for the past ten years, it is now gaining real traction. With artificial intelligent capabilities in tow, smart home deployments are more common than ever and the video analytics that accompany them are quite impressive. Cloud security for the commercial sector If consumers are trusting their home security systems with this, it only makes sense that they will begin trusting Google to provide security for their offices as wellIn addition to the residential market, connected platforms will likely start to impact the commercial space as well. The border between consumer and commercial user will become a little more blurred. Companies such as Google that cater primarily to home services have cloud capabilities beyond the means of many competitors, in turn giving them a favourable advantage to provide security for the cloud. If consumers are trusting their home security systems with this, it only makes sense that they will begin trusting Google to provide security for their offices as well. As far as ONVIF is concerned, we are excited to see how the market will adopt the newly released Profile T for advanced video streaming in the coming year. We are also excited to explore our relationship with the International Electrotechnical Commission (IEC), by continuing our work on giving devices the ability to communicate upwards and proactively. It is clear that the market is open to adopting models in the quest for more efficiency without sacrificing security.
The phrase ‘eye in the sky’ is taking on a whole new meaning as the concept of home security drones becomes a plausible idea that could be realised in the not-too-distant future. It’s a possibility that came to light recently in the form of a patent that was granted to Amazon for ‘Image Creation Using Geo-Fence Data’. The patent specifies a “geo-fence, which may be a virtual perimeter or boundary around a real-world geographic area.” An unmanned autonomous vehicle (UAV) may provide surveillance images of data of objects inside the geo-fence. Any video captured outside the geo-fence would be obscured or objects removed to ensure privacy. Detecting break-ins and fires The Amazon patent outlines how its UAVs could perform a surveillance action at a property of an authorised party. It would be ‘hired’ to look out for open garage doors, broken windows, graffiti, or even a fire. The drone would only view authorised locations and provide information back to the homeowner. The idea is to deploy Amazon’s ‘delivery drone’ to provide surveillance of customers’ homes The idea is to deploy Amazon’s previously proposed (but not yet realised) ‘delivery drone’ to provide surveillance of customers’ homes between making deliveries. (One could say the employment situation has truly peaked when drones start taking second jobs!) In a ‘surveillance as a service’ scenario, Amazon’s customers would pay for visits on an hourly, daily or weekly basis. Drones would be equipped with night vision and microphones to expand their sensing capabilities. (The microphone aspect seems creepy until you remember that Amazon’s Echo devices already have a microphone listening to what happens inside our homes.) A remaining obstacle for such a plan is the matter of U.S. Federal Aviation Administration regulations that restrict commercial drone operations and even hobbyist or consumer drone flights outside an operator’s line of sight. Drones would be equipped with night vision and microphones to expand their sensing capabilities Amazon company officials have stressed that the plan is still in its infancy and implementation would be in the future. “The patent clearly states that it would be an opt-in service available to customers who authorise monitoring of their home,” Amazon’s John Tagle told National Public Radio (NPR). Although use of drones for security is in the future, the launch of delivery drones appears to be on the nearer-term horizon. Amazon has said it hopes to launch a commercial service in a matter of months. Amazon’s competitor – Alphabet’s Wing – has already been granted FAA approval to make deliveries in the United States. Autonomous drone monitoring Another company, Sunflower Labs, is also working on security drones and has created a prototype that uses an autonomous drone to monitor activity in conjunction with a series of motion and vibration sensors located around the house. The sensors, which can detect footsteps or car engines, are placed around the home to create a virtual map, track objects and guide the drone. The ground sensors would alert a homeowner of something moving around the house. The homeowner could then elect to deploy the drone, which would stream a live video feed to a smart phone or tablet. Smart home technologies are in the process of transforming the home security market Smart home technologies and do-it-yourself security installations are in the process of transforming the home security market. The traditional ‘alarm service’ model is barely recognisable today among all the changes and new products, from home automation to video doorbells to personal assistants such as Siri and Alexa. Technology-loving consumers are looking at an expanding menu of options just as they are embracing new ways to protect their homes. Instead of a call to an alarm company, a consumer today may instead view a video of a burglary-in-progress live-streamed to their smart phone. Amazon and the other Big Tech companies are already playing a role in the disruption. Home security provided by a drone (on its way to delivering a package down the street) may seem like an extreme divergence from the norm. But such is the changing world of smart homes and residential security.
Who is more likely to rob your home – a friend or a stranger? Is a burglary more likely to occur when you are at home or away? Does gun ownership contribute to more effective home security? What about a loud, barking dog? A recent survey by Reviews.org considered these and other consumer preconceptions about home security and how they compare with the facts. "Everyone wants to feel safe at home but not everyone knows which home safety measures will actually help protect them,” says Mindy Woodall, Reviews.org’s Home Security Expert. “This survey was interesting because it gives us a better idea of how some people think about home security and what measures they personally feel they should take to protect themselves and their families, as well as how their chosen methods compare to what experts say actually works." Survey results and facts Here are some of the survey’s results (compared with the facts, according to experts): Survey results: 50.4% of respondents thought a stranger is most likely to rob them, while 28% thought a friend (even a social media friend) is most likely to rob them. Another 21.6 percent thought a family member most likely to rob them. Fact: In robberies, 65.1% of attackers are someone the victim knows. In nonviolent robberies, 30% of attackers are known to the victim, 24% are strangers, and 46% are unable to be identified. Survey results: Guns were voted as providing the most effective home security by 24.4% of respondents, while 20.6% rated them as least effective. The next highest percentage, 22.8%, thought a professional home security system is the most effective. Only 11.8% of people thought dogs to be the most effective method for home security, although burglars often recommend a loud dog to deter theft (it ranked third most effective). Fact: Residents are three times more likely to be robbed if they don’t have a security system. Time when burglary takes place Survey results: 89.4% of people (correctly) thought that they are most likely to be burglarised when away from home. Survey results: 44.2% of people thought that burglaries occur in the middle of the night, between midnight and 5 a.m. (which conflicts with the above stat because most people are at home during those times.) Fact: Burglaries are more likely during the day, between 10 a.m.– 3 p.m., when people are away from home for work and errands, and kids are at school. Survey results: 50.8% of respondents don’t think burglars knock on the door before breaking in. Fact: Burglars often knock on the door before entering. It’s a good way to see if anyone is home, or if there is a big noisy dog on the premises. If anyone answers, they often say they were looking for their friend’s house, need directions, or will offer cleaning/repair services. The survey results from consumer website Reviews.org are based on a survey of 500 people in the United States of varying ages and locations to find out what they thought they knew about home break-ins, robbers, and burglars.
Among the cloud’s many impacts on the physical security market is a democratisation of access control. Less expensive cloud systems are making electronic access control affordable even to smaller companies. Cloud-based access control With the growing cloud-based access control market, integrators can find more opportunities in small businesses and vertical markets that typically wouldn’t be on the radar of their sales team. Large upfront costs for a server, software and annual licensing previously made a typical electronic card access system cost-prohibitive. With cloud access, integrators can offer less expensive upfront costs with low monthly subscription fees that cover all software updates, database backups, security patches and more. The benefit for the integrator is recurring revenue that increases their profitability The benefit for the integrator is recurring revenue. While helping clients save money on server, software and IT infrastructure costs, integrators secure recurring revenue that increases their profitability. Building recurring revenue not only provides cash flow but also keeps a manufacturer’s name on the top of the minds of customers and leads to additional sales. Mobile access Continued investment in mobile access and cloud technology is essential to meet the access control needs of the booming multi-family housing and shared office-space markets. Managing access control for end users and residents in these verticals is challenging. Use of mechanical keys in these environments is too expensive and time consuming; it’s necessary to deploy wireless, technologically-advanced solutions. Managing access control for end users in different verticals is challenging, thus it’s necessary to deploy wireless, technologically-advanced solutions While the security industry has traditionally been slow to adopt IT technologies, the cloud is the exception. Large IT industry cloud players such as Amazon Web Services, Microsoft, and Google are being used by security industry professionals to provide systems that are easier to install, maintain, and administer and are far more secure and less expensive than a customer can provide on their own. Advancing cloud technology Cloud technologies give people access through their mobile phones and other devices Enterprise customers increasingly want to be able to use smartphone apps to open doors, authenticate to enterprise data resources or access a building’s applications and services. They seek to create trusted environments within which they can deliver valuable new user experiences; in effect, there is a demand for “digital cohesion.” Cloud technologies are a key piece of the solution. They give people access through their mobile phones and other devices to many new, high-value experiences. At the same time, they help fuel smarter, more data-driven workplace environments. With the arrival of today’s identity- and location-aware building systems that recognise people and use deep learning analytics to customise their office environment, the workplace is undergoing dramatic change. Application programming interfaces Cloud-based platforms and application programming interfaces (APIs) will help bridge biometrics and access control in the enterprise, overcoming previous integration hurdles while providing a trusted platform that meets the concerns of accessibility and data protection in a connected environment. Cloud-based platforms, APIs will help bridge biometrics and access control in the enterprise “A big growth driver for the cloud is demand from enterprises that no longer look at access control simply for securing doors, data and other assets,” says Hilding Arrehed, Vice President of Cloud Services, HID Global, one of our Expert Panelists. “They want to create trusted environments within which they can deliver valuable new experiences to users. Cloud technologies make this possible by enabling people to use mobile devices for new applications and capabilities.”Cloud-based platforms and application programming interfaces (APIs) will help bridge biometrics and access control in the enterprise Cloud-based platforms For example, cloud-based platforms will provide the backbone for quickly adding complementary applications like biometrics, secure print, virtual photo IDs, and vending as well as other access control use cases and emerging permission-based capabilities yet to be developed. “Cloud-based platforms facilitate new managed service models for mobile IDs and secure issuance and will fuel simplified development environments and easy integration into vertical solutions,” says Arrehed. “They have the potential to give organisations greater flexibility to upgrade and scale security infrastructure, improve maintenance and efficiency, and accelerate ROI.”
SMARTair® Wireless Online access management has proven a simple, school-wide electronic solution for greater control and security at Westbridge. Each staff member carries one RFID credential card programmed with access rights personalised to their individual role. In an emergency, the school can institute a complete lockdown via the centralised system. “Having a SMARTair® system in place has given us peace of mind. It’s quicker, it’s safer and it’s simple,” says Joanna Brunton, Executive Officer at Westbridge School. The school’s teaching, administration and residential buildings require multiple layers of access control, for both staff and students. The inflexibility of a legacy mechanical locking system had presented facility management and pupil safety challenges for years.“With over 50 staff, we needed more subtlety in assigning access permissions, which you simply can’t do with a bundle of metal keys,” explains Joanna Brunton, Westbridge School’s Executive Officer. New access system The system would need to be installed over the holidays for minimal disruption to the school’s busy calendar Beyond replacing and upgrading outmoded, inflexible mechanical key security, Westbridge had a number of requirements for its new access system. Devices in the new, unified system would replace piecemeal mechanical locking on 80+ doors around the site. School leaders wanted access control already proven in the field, with a track record of successful installations managing access in schools worldwide. New electronic locks must provide a real-time audit trail, so facility managers always know which doors are opened by which staff cards. The new system would also need to work within the school’s security budget — and be installed over the holidays, for minimal disruption to the school’s busy calendar. "We essentially had a safety and security need,” adds Joanna Brunton. “We needed to be able to discourage students from going where they didn’t need to be on site or redirect a student who was in a heightened state from re-entering a classroom and potentially disrupting the class or causing damage.” Wireless and battery operated SMARTair® solution has done everything we wanted it to do in terms of safety, security and monitoring" System administration is easy even for non-specialists. “I taught staff how to use the software and encode access cards,” says Kylie Bray, director at Western Lock Services, who have long managed hardware maintenance for Westbridge. “If a staff member loses their card, you can go straight in and delete it." The intuitive SMARTair® system software can open or secure individual zones, connecting to individual locks via a network of 9 hubs. “We now have the ability to set higher security for specific areas of our site, especially over the school holidays when students have gone home,” says Joanna Brunton. “Our regular maintenance contractors have their own access keys, so they just get straight on with their work without calling us to meet them for access. This keeps our time, and their costs, down. SMARTair® door devices are wireless and battery operated. Because there’s no need to run cabling to individual doors, installation was fast and cost-efficient. From a facilities management point of view, the solution has done everything we wanted it to do in terms of safety, security and monitoring,” adds Joanna.
IP video intercom systems are becoming more popular not only in industrial environments but also in residential projects. Security business has moved towards IP technology. Video intercom, on the other hand, is a key system that should be considered as a link between the user and the security systems due to its integration capabilities. With MEET, it’s easy to integrate video surveillance systems and receive alarms at home. It can be integrated with third-party home automation systems and access control solutions. Face recognition, CCTV visualisation MEET system is a 100% IP technology based on a Point-to-Point infrastructure MEET, the most advanced IP system from FERMAX, was specially designed for residential communication. Secure, reliable and with cutting-edge functionalities, it ensures an outstanding high-quality audio & video, featuring call divert. Moreover, it is easy to install and maintain, with almost unlimited capacity. The system is a 100% IP technology based on a Point-to-Point infrastructure, highly efficient, flexible and powerful. As pointed out by Juan Madrid, Business Development Director and IP Product Manager at FERMAX, “MEET second-generation technology allows our customers to benefit from a top-notch 100% full IP system, even compatible with GPON infrastructure, and a broad range of built in security functions as proximity reader, lift control, face recognition, CCTV visualization and alarm detection”. Monitoring CCTV cameras The devices communicate directly, so MEET does not require central units or servers which could compromise the availability of the system in the event of an unforeseen error. MEET allows the installer to freely assign the range of IP addresses according to the needs of each project, and thus facilitate the control of the networks in every building. MEET system, has already been successfully adopted by FERMAX integrators worldwide MEET system, launched in January 2018, has already been successfully adopted by FERMAX integrators worldwide. “The market feedback has been very positive, especially due to the flexibility of the system, its capability to integrate with Wiegand controllers or readers and to monitor CCTV cameras through RTSP protocol. All these features allow the system to fulfil project requirements from different markets around the world” assures Francisco Alapont, Solutions Department Director and Digital Business at FERMAX. Home automation integration MEET is the system that brings to life the state-of-the-art digital panels which include a triple access control system: face recognition, keypad and proximity. The system’s range is made up of digital panels, one-button panels, touch screen monitors, concierge stations and various accessories. KIN panel, for instance, is an interactive approach featuring touch screen. While being elegant and customizable, it allows the visitor to interact in a simple way with its user interface. MILO panel and MEET Guard Unit are outstanding due to their design and intuitive interaction features. When it comes to the apartments, MEET offers indoor monitors with a simple and compact design. WIT PoE monitor, with its technology and exclusivity, is specially designed for home automation integration and suitable to fit in the most sophisticated environments; MIO monitor, is a symbol of urban and modern residences, represented by its compact and simple design. Single internet connection Our customers will benefit from a wide variety of intercom and security functions in all MEET products" Call Divert function to smartphone has been one of the key goals achieved thanks to MEET ME App, which features a high-resolution image even in portrait mode. It is not only an additional gadget; it is a part of the core features of MEET, which implements by default this function at zero cost. “Connectivity is the cornerstone of FERMAX´s strategy. With MEET system we can offer a seamless and enhanced experience to our installer, connecting our MEET monitors by default without any additional costs related to servers, gateways or licenses. Only one single Internet connection for the building is required.” adds Francisco Alapont. Competitiveness is key for FERMAX and MEET IP technology allows to offer a complete bundle of features already built in the product without increasing its price. “Our customers will benefit from a wide variety of intercom and security functions in all MEET products. This adds value to the MEET system and revert back to the installer as a turnkey solution in terms of easiness of installation and cost reduction” says Juan Madrid.
Your Homes Newcastle (YHN) manages more than 26,000 properties on behalf of Newcastle City Council. They are piloting an innovative fire detection system in partnership with OpenView Security Solutions, the UK’s largest privately-owned independent security company and a national supplier of fire, electrical and mechanical services to the public and private housing sector. MOBOTIX thermal imaging cameras have been installed in 3 multi-storey blocks across the city to continually monitor temperatures in the buildings’ bin chute rooms. The thermal cameras will send an alarm to OpenView’s central control centre and the fire service immediately if an unexpected heat pattern is detected. The early detection system provided by the OpenView now means that residents can be reassured of much faster response times from the fire service in the event of an incident, minimising the potential impact on occupants and their properties, so that they and their homes are far safer as a result. Risks and Challenges Ensuring safety of residents through early detection and prevention of potential fires To be able to react quickly to verify a fire situation Alerting the fire service within seconds of a potential fire so they can respond rapidly Keeping residents safe and minimising damage to property in the event of a fire The risk to lives and property caused by rapid spread of a fire in high-density apartment blocks Solution provided by MOBOTIX and OpenView MOBOTIX M16 thermal cameras installed in bin chute rooms of 3 YHN multi-storey blocks Thermal technology continuously monitors temperature, triggering an alarm if an unexpected heat pattern is detected Operators in OpenView’s central control room assess and monitor the situation Fire service instantly alerted ready for rapid response MOBOTIX cameras integrated into existing infrastructure with no disruption to residents Potential risk to lives and property minimised through early fire detection Installation of thermal imaging cameras YHN has installed thermal imaging cameras in 3 of its 45 multi-storey blocks across the cityYour Homes Newcastle (YHN) manages community and public housing on behalf of Newcastle City Council. Set up in 2004, the organisation oversees more than 26,000 properties for the council. With fire safety in tower blocks having been in the spotlight since the Grenfell Tower tragedy in 2017, YHN took the decision to pilot an innovative fire detection system. In a trial partnership with OpenView Security Solutions, the UK’s largest privately-owned independent security company and a national supplier of fire, electrical and mechanical services to the public and private housing sectors, YHN has installed thermal imaging cameras in 3 of its 45 multi-storey blocks across the city. “The tragic events at Grenfell Tower have undoubtedly put fire safety in multi-storey blocks under a microscope, but we have been trialling new measures in our multi-storey properties for some time,” says David Langhorne, YHN’s Assets and Development Director. ONVIF compliant thermal cameras OpenView Security designed and installed an early fire detection system using MOBOTIX dual M16 thermal cameras, featuring one thermal and one optical sensor. MOBOTIX thermal sensors measure minute differences in mid-wavelength infrared radiation emitted from an object or body based on its temperature, allowing them to pick up temperature differences of 0.05 of a degree within a temperature range of -40 to +550 degrees Celsius. The ONVIF compliant MOBOTIX cameras contain a powerful CPU that can deliver up to 3 video streams simultaneously The ONVIF compliant MOBOTIX cameras contain a powerful CPU that can deliver up to 3 video streams simultaneously and fulfil the H.264/ONVIF standard, making it easy to combine them with other systems to create unique solutions to real-world problems. By integrating the cameras into YHN’s existing infrastructure, which uses OpenView installed equipment, it was possible to implement the new system without any disruption to residents. Alerts central control room in case of fire Operators are able to monitor images from the thermal lens to pinpoint the exact location of hotspotsThe MOBOTIX M16 cameras were installed in bin chute rooms, where they continually monitor the temperature, sending an alert to the OpenView’s central control room instantly if an unexpected heat pattern is detected. Operators are then able to monitor images from the thermal lens to pinpoint the exact location of hotspots, such as smouldering fires, as well verify the situation via a live feed from the optical lens. An alarm is also raised with the fire service within seconds of a potential fire, making them ready to respond rapidly to a potential emergency situation. According to Andy Ward, Sales Director of OpenView Security Solutions, the innovative fire protection solution enables housing providers to ensure a safer environment for residents and minimise the incidence of false alarms: “It now forms part of our expanding portfolio of fire and life safety solutions, which is one of the fastest growing areas of our business, and consolidates our leading position in the public and private housing sectors.” Faster response times from fire service The early detection system provided by the OpenView now means that residents can be reassured of much faster response times from the fire service in the event of an incident, minimising the potential impact on occupants and their properties, ensuring that they and their homes are far safer as a result. We have wet and dry risers, central alarm systems, smoke alarm activated bin chute fire dampers and bin room sprinklers"“This trial system is one of many fire safety measures currently in place in the blocks we manage across the city. We also have wet and dry risers, central alarm systems, smoke alarm activated bin chute fire dampers and bin room sprinklers,” Langhorne explains. “We pride ourselves on being innovative, so it was an easy decision for us to test something that had not yet been adopted elsewhere,” he adds. Meeting requirements of integrator and end-users Frank Graham, MOBOTIX Regional Sales Manager UK & Benelux, said of the partnership with YHN and OpenView: “We are very happy to be working so closely with both YHN and OpenView in the development and provision of an innovative solution for such a serious issue. “MOBOTIX cameras have inbuilt intelligence to meet all the requirements of integrator and end-users alike and we look forward to a longstanding and fruitful partnership with both organisations moving forward.”
It is one of Moscow’s most ambitious building projects: the VTB Arena Park was built on the site of the old Dynamo Stadium and revitalises the entire surrounding area with a multi-purpose concept. At an estimated cost of US$ 1.5 billion, the modern VTB Arena Park combines sports, entertainment, commercial and residential facilities. A first challenge arises from the sheer size of the project: The football stadium, known as Dynamo Central Stadium and home to FC Dynamo Moscow football club, hosts league matches with a capacity of over 26,000 spectators. The park’s indoor arena holds more than 12,000 guests during ice hockey matches, basketball games and rock concerts, while the 300,000 square-meter park area also offers retail facilities, a five-star hotel and 1,600-car parking garage. Protecting residential areas Considering the wide range of very different purposes served by these various buildings, it was clear from the project’s inception that a multitude of vendors and providers would be needed to cover all security needs. VTB Arena Park was looking for a partner able to tackle that key challenge From the security manager’s perspective, the main challenge was to ensure that these disparate systems would function together and allowed for central management of a wide array of functions such as: access control for tens of thousands of football fans entering the stadium on match days, monitoring the vast perimeter with its park zones, and protecting residential areas against intrusion. VTB Arena Park was looking for a partner able to tackle that key challenge – integration of all parts into one platform – and chose Bosch as its provider of end-to-end video security and access control. Intelligent video analytics Aside from the project’s complex technical ramifications, there was a particular system design challenge: Residents of the Arena Park should feel at home enjoying the highest quality of living, while the area also needs to accommodate for the influx of thousands of visitors within short periods. As the Bosch experts learned, the multi-purpose character of VTB Park leads to an equally wide range of different security needs among its users. Catering to the video security needs, Bosch installed a total of more than 2,000 video cameras, fixed as well as moving cameras, both indoors and outdoors, to safeguard the vast perimeter of the Arena Park premises and secure the homes and offices. One of the camera types installed for perimeter protection is the AUTODOME IP starlight 7000 HD. This high-definition camera offers excellent low-light performance thanks to starlight technology and also features built-in Intelligent video analytics. Access control systems The video analytics function automatically detects deviations from standard moving patterns The video analytics function automatically detects deviations from standard moving patterns, like a person entering a restricted area, and triggers an alarm that is sent to the control rooms where security staff can then zoom into a scene for closer investigation. As required by VTB Arena, all 2,000 cameras and connected video storage on Bosch recording units are managed centrally via the Bosch Video Management System (BVMS). Another particular challenge consisted of aligning the three different access control systems of the stadium running at the same time. The ticketing system is the first layer of access control, managing the turnstiles that permit entry of thousands of visitors during events with paper tickets. This access control system needed to integrate with the employee access control system that relies on proximity cards (the Access Engine provided by Bosch), as well as a third, offline access control system used at specific stadium facilities. Integrated security system As the Bosch experts in Moscow found out, such an integration was without historic precedent. Because no standard solution existed, the team devised a highly customised set-up managed centrally on the Building Integration System (BIS) from Bosch. “We were fully aware that the multifunctional character of the VTB Arena Park would lead to complexity that could hardly be topped. We needed integration power, a partner who knew how to bind all loose ends into one solution that had never existed before. Creating this one integrated security system catering to all the various purposes has made Bosch our main security partner,” said Alexander Kravchenkov, Deputy Head of Security Systems Maintenance Group IT Department at VTB Arena.
Avigilon Corporation, a Motorola Solutions company, announces that the New Bedford Housing Authority (‘NBHA’) in Massachusetts, USA has selected Avigilon video security solutions to help improve safety and reduce crime within its community. With close to 1,750 federal public housing units and 748 state aided units, the NBHA services over 6,000 individuals by providing safe, well-maintained and affordable housing units. New Bedford has faced challenges related to crime, which prompted the NBHA to seek out a security system that delivers actionable results to increase public safety throughout its community. Monitor critical areas The NBHA has deployed a complete Avigilon solution to monitor 13 of its properties throughout the city The NBHA has deployed a complete Avigilon solution to monitor 13 of its properties throughout the city. The system includes more than 125 Avigilon cameras and Avigilon Appearance Search™ technology, which is powered by AI to help enable security officers to quickly sort through hours of video with ease to locate a specific person or vehicle of interest across an entire site or multiple sites that are connected to the same Avigilon Control Center™ client software. “Our goal is to provide a safe environment for our residents and deploying an Avigilon system has allowed us to monitor critical areas more efficiently and respond more quickly,” said Steven Beauregard, executive director of NBHA. Video security solutions “So far, the results are tangible as we’ve made great strides in improving the safety and security of our communities.” “The NBHA is taking significant action to proactively address crime and other security concerns to help protect what matters most: its residents,” said Ryan Nolan, senior vice president, Commercial Operations of Avigilon. “By using our AI-powered video security solutions they are able to increase the effectiveness of their security system and provide a new level of public safety.”
Wellington is the southernmost capital city in the world and is the centre of New Zealand government. With the second highest population in the country, Wellington is a large coastal city with a diverse range of facilities and attractions. A large portion of those facilities and attractions are the responsibility of the Wellington City Council (WCC) – a local body government organisation employing around 1,800 staff. As with all councils that manage a large number of facilities on behalf of their city, the WCC has a broad range of security needs and an accountability to the rate-paying citizens of Wellington. Since 2001, WCC has met those security needs with Gallagher’s integrated security solutions. Central management platform WCC developed a five year plan to migrate all 150 sites on to the Gallagher system With 1,800 employees and 150 sites located across Wellington, the council has a large number of people and assets to secure. With sites including libraries, swimming pool complexes, community and recreation centres, housing blocks, a city zoo, event facilities, and a multi-story central office building, the security requirements vary considerably. “We’re responsible for securing and monitoring all 150 sites around the clock” said Chetan Prasad, Security Manager for Wellington City Council. “It’s imperative we have a reliable system that provides us with a complete view of activity at all sites”. In order to deliver this, WCC uses Gallagher’s Command Centre central management platform to manage security across numerous sites. Utilising a single security platform has been a long-term objective of the council. Initially operating six different systems, WCC developed a five year plan to migrate all 150 sites on to the Gallagher system. Chetan links the Council’s growth with their need to become smarter about how security is managed. Primary security solution “Gallagher’s system has enabled us to standardise our infrastructure and bring all elements including alarm management, fire systems, vehicle bollards, video surveillance, facility and carpark access, reporting, visitor management, and more, on to one platform. That was a key factor in why we chose Gallagher initially, and why we will continue with them as our primary security solution.” Visibility is critical when you have 150 independent sites to secure. An integration between Command Centre and over 400 cameras located throughout the WCC’s facilities provides live video footage to the security team. “Our camera integration with Command Centre means that in addition to being able to continuously observe critical areas, any site alarm that is triggered will immediately bring up a live video feed for the security staff in our control room. This visibility is invaluable for us in activating appropriate responses and, in the event of a crime, being able to provide crucial evidence to police” said Prasad. Electronic access control WCC is utilising Gallagher security technology to ensure staff are protected In addition to securing facilities and assets, WCC secures and protects staff working at each of its sites. From initiatives like integrating building elevators with access control to prohibit unauthorised entry, to the integration of panic buttons at each site, WCC is utilising Gallagher security technology to ensure staff are protected and that in the event of an incident, a rapid security response is initiated. According to Prasad, the Gallagher system is delivering cost savings to the Council in several key areas. The first area relates to the shift from traditional key systems to smart card technology. “With such a large staff base and so many sites, we inevitably faced challenges with traditional keys being lost or not returned by staff or contractors” said Prasad. Rekeying a site cost the Council approximately $4,000 each time – an expense that has now been eliminated by the replacement of traditional lock and key systems with electronic access control. Visitor management solution “Now if a card is lost or not returned, we simply deactivate it in our system. Not only is it a solution that saves us money” said Prasad, “it is also a solution that can be applied instantly.” Similarly, the ability for security personnel to assess a site and reprogram an alarm remotely, also saves the council considerable costs associated with dispatching guards to site. The second area where cost savings are apparent relates to intelligent automation. An integration with WCC’s HR system means that as staff leave employment, their cardholder profiles are automatically disabled in the system. The use of Gallagher’s Visitor Management solution, means that appropriate staff are automatically notified if a guest or contractor fails to sign out or return a key. These two automations alone, save the WCC security team approximately 4-5 days of cardholder administration each year. Software maintenance contract WCC elected to take a 10 year Software Maintenance agreement with Gallagher In 2014, following 13 years as a Gallagher customer, WCC elected to take a 10 year Software Maintenance agreement with Gallagher. The Software Maintenance contract ensures the Council have access to the latest developments as soon as they are released, keeping WCC at the forefront of security technology. “Software Maintenance makes good business sense” says Prasad. “It gives us access to a comprehensive range of licensable features and benefits, and ensures our upgrade costs are effectively distributed.” Prasad describes the Council’s confidence in Gallagher as another significant factor in the 10 year agreement. “We have found Gallagher’s security solution to be a reliable and versatile, highly secure, modern system. It has supported our significant growth to date, and we are committed to using Gallagher systems for the Wellington City Council’s future.”
Round table discussion
Driven by technology developments such as voice recognition, smart devices and the Internet of Things, our homes are getting “smarter” all the time. Increasingly, we expect our residential environments to be responsive to our voice commands, whether we are adjusting a thermostat, turning on a light, or lowering the window shade. Smarter home integration yields new opportunities and challenges for home security, too, which contributes an element of safety and protection to the convenience aspects of smart homes. We asked this week’s Expert Panel Roundtable: How are new smart home systems impacting security?
Our Expert Panel is an opinionated group on a wide variety of topics, and we are dedicated to providing a useful and flexible forum to share those opinions. This week, our panelists address a range of opinions about several self-selected topics, culled from the large number of Expert Panelist responses we have collected in the last year. In this Expert Panel Roundtable article, we will share these varied and insightful responses to ensure they are not lost to posterity!
The residential/smart home market is undergoing revolutionary transformation, with a flood of new products and technologies helping to make our homes more connected, easier to manage and, yes, smarter. These massive steps forward provide challenges, and also opportunities, for the security industry, which has played a major role in protecting homes and residents for decades. We asked this week’s Expert Panel Roundtable: How are changes in the residential/smart home market impacting security?