Residential security systems
Security companies provide a type of service that tends to go unnoticed except when it’s missed. Businesses, banks, stores, event organisers and VIPs are their main clients. Their demand is increasing, mostly due to the expansion that Southern California has experienced in the latest years. Small cities and towns are increasingly growing every day, mostly due to internal migration and the high prices of rent in Los Angeles County. Veteran Los Angeles security company HillQuest Security kn...
Allied Universal®, a security and facility services company in North America, acquires APG Security - a South Amboy, New Jersey - based company offering manned guarding and investigative services on a national level. Terms of the deal were not disclosed. “APG Security’s talented management team has built a reputable business offering top-of-the-line security services on a national level,” said Steve Jones, CEO of Allied Universal. “This acquisition is part of our lon...
Delivering on customer expectations is a basic tenet of success in the physical security market. However, meeting expectations may be an elusive goal, whether because customer needs are not communicated effectively or because equipment doesn’t perform as promised. We asked this week’s Expert Panel Roundtable: what if a customer expects more than a security system can deliver?
Texecom Cloud is delighted to announce that they were awarded ‘Technological Innovation of the Year’ in the recent PSI Premier Awards. Accessible on any internet-connected device, Texecom Cloud enables security installers to manage multiple alarm systems from one simple interface, simultaneously. This in turn helps them save money and increase revenues by being more efficient and adding value to their customers. It gives engineers complete control over their alarm system portfolio &...
The success of smart homes began with professional security providers offering bundled packages, focused mostly on security monitoring. However, due to the cost of professional contracts, consumers began to embrace the do-it-yourself (DIY) approach. Despite the challenges and opportunities that come with professional and DIY approaches, the momentum of smart home growth depends on these two approaches working symbiotically. Smart home systems In 2017, there were about 122 million smart home de...
Eaton announces the availability of its new Scantronic grade 2 and 3 panels, both compatible with SecureConnect™ - an innovative smart security management system for residential and commercial buildings. The expandable, remotely configurable panels are ideal for medium and large premises, as they allow users to connect and manage up to 50 or 200 zones. SecureConnect™ panel benefits include a lower cost per zone thanks to an innovative, 10-zone expander design, rather than the tradit...
Traka is the key management solution of choice for leading multi-sector business protection management company, Guarding UK, ensuring compliant key holding services and integrated audit control capability. Guarding UK manages nearly 1,500 sites across the UK, protecting in the region of £40bn worth of assets at commercial, corporate and residential sites across industry sectors including central London premier sites, retailers, property owners and management agents, together with airports and airlines. Employing around 800 staff, Guarding UK installed bespoke-in-design Traka systems to uphold a pledge to customers for compliant and secure key holding, with remote accountability enabled to ensure keys are managed and available instantly by authorised personnel. Says Mick Spring, Guarding UK, Head of Mobile Services: “Guarding UK prides itself on being recognised as amongst the best leading security company in the country.” Dedicated audit control Guarding UK has installed key cabinets which are designed for organisations with a high key turnover “We are constantly monitoring our resources and systems to not only ensure compliance, but also create a culture that supports our teams to provide a superior service. Traka is a testament to this ambition, providing a unique way for customers to trust us to manage their keys effectively. Having an ability to work with us right from the initial design of a system was what really appealed, allowing us to incorporate different tracking attributes, with full visibility of key whereabouts at any given time." "Should a key holder need to attend a site, we can provide all details of the call out with dedicated audit control, including specific time, which can all be instantly emailed for business reporting.” On-site, Guarding UK has currently installed Traka’s L-Touch key cabinets, which are specifically designed for larger organisations with a high key turnover. High-quality protection management Working with specialist TrakaWEB Software, allowed for dedicated audit control capability, including notifications when keys are not returned, presenting instant traceability and reporting. Lee Payne, Market Development Manager for Traka UK: “Guarding UK is at the forefront of high-quality protection management and has managed to maintain this leading industry position through a commitment to compliance and continuous improvement across its sector offerings and service excellence.” “Within Guarding UK obligation to key holding, the adaptability of Traka technology allows us to create a solution that could not only enhance key management but also improve communications, operations and workflow, enabling staff to present a seamless team approach. The audit trail capability presents a system that can be relied on 24 / 7 / 365 for the ongoing benefit and peace of mind security of all Guarding UK customers.”
Bates Security, LLC, a commercial and residential security company based in Kentucky with a branch in Jacksonville, is happy to announce the recent acquisition of Absolute Protection Team from Roger and Karen Marcil of Vero Beach, Florida. Bates Security will be maintaining that location as its second in the state and fourth company branch overall. With the acquisition, Bates will be adding over 2,000 customers to its customer base. "Roger and Karen built a nice and successful company and we are honored they selected us to continue their legacy,” said Jeremy Bates, President of Bates Security. “They have a solid team of people in place and we are excited to bring them on to ours. We plan to grow the office, building upon the Absolute Protection Team legacy.” he adds. Bates Security will proudly support the team at Absolute Protection Services and welcome them into the Bates family. The new additions will be an important part of the transition process and long-term servicing of the company. "We specifically sought out Bates Security when we decided to sell,” said Roger Marcil, Absolute Protection Team President. New markets and growing existing locations Bates has acquired five companies in two states and now manages over 14,000 accounts from its headquarters He adds: "We are excited about the new opportunities this brings to our employees as well as our customers. Bates is planning to invest in our office and community and further grow Absolute which is great for our employees. I am excited to see the things they bring to the table.” Roger Marcil will be remaining as lead commercial sales consultant for the company. With leadership from Bryan Bates, Vice President of Sales for Bates Security, the company is in position for more aggressive commercial growth in the area. “We see tremendous opportunity for growth in the Vero Beach and surrounding areas and we think Absolute is a great fit to our company and its culture,” said Bryan Bates. Bates Security received a $10M revolving line of credit in 2016 from Capital One to fuel growth, both by expanding into new markets and growing existing locations. Since 2016, Bates has acquired five companies in two states and now manages over 14,000 accounts from its headquarters in Lexington.
Allegion UK, a pioneer in safety and security, has added the 286DL locking handle to its established range of Brio dual point locks for exterior folding applications. It is ideal for both residential and commercial facilities, joining other Brio accessories for the 286 dual point lock used on Weatherfold 4s and 5c. Designed to ‘suite’ with Brio 288 lever furniture, the 286DL locking handle has been specifically design engineered to secure timber and aluminium folding panels. The single action handle is a stylish alternative to two flush bolts. The product also enables the doors to fold flat. The intelligent security-conscious design of the 286DL is discreetly hidden inside the aluminium stile or edge of a timber panel with minimal machining and quick fixing points thanks to the patented hinge blocks. A variety of keepers allow for neat dressing and accurate alignment of the throw and panel, which improves the performance of perimeter weather seals. This new addition allows joinery manufacturers to offer a lock and handle for access doors that can be used with a cylinder of choice. The new locking handle is stylish and secure – the perfect accompaniment for our folding door systems” Sliding door hardware systems David Newton, Brio UK general manager, explains: “We routinely research and review the marketplace for folding and sliding door hardware systems, to see where Brio can add value for customers. The 286 dual point lock was developed as an alternative to using flush bolts on panels. "The lock is less intrusive than flush bolts, and also has the very considerable advantage of eliminating any bending-down or reaching-up to lock or unlock the door which is the downside of flush bolts. This makes it very friendly with regards to disabled access, as wheelchair users will not have to rely on help to open doors. The new locking handle is stylish, secure and simple – the perfect accompaniment for our folding door systems.”, he adds. Added to the design and manufacturing excellence is the company’s rigorous product testing and quality assurance. The 286DL locking handle is cycle tested in excess of 100,000 operations and comes with a 10-year warranty. It’s available in a variety of finishes for matching flexibility, including stainless steel for coastal areas.
Fire and security specialist Amthal, has welcomed the third generation of the Allam family, to join the business under the company’s successful apprenticeship scheme. Luke Allam, son of founder and Operations Director John Allam, has started as an Apprentice Engineer, working closely with the team to progress seamlessly into the company strategy. Course in fire emergency, and security systems Says Luke: “Amthal has always been part of my life, and when the opportunity of work experience was presented, I grasped the chance to see what it was ‘all about,’ and understand the commitment of the Allam family to the business. It was clear to see and I had a great time working in such a positive environment that I wanted to stay and learn more, which the Apprenticeship scheme now provides.” Luke will be shadowing the established company services, learning about design, installation and monitoring The Level 3 Apprenticeship course in Fire Emergency, and Security Systems is delivered by a combination of JTL Training college based classroom learning and ‘on the job’ training, mentored by Amthal’s experienced team of engineers. All works and progress are monitored externally. Luke will be shadowing the established company services, learning about design, installation and monitoring of latest smart solutions, including intruder, CCTV, Access Control and Fire Systems for residential and commercial applications. Decision and commitment to Amthal John Allam concluded: “Naturally I’m delighted and very proud to welcome Luke on board as the next generation ‘Allam’ joining our family business. Luke joining was his decision and commitment to Amthal after doing work experience in the summer. “We see as parents and as a company supporter of apprenticeships, there has been a significant change in attitudes towards vocational learning. This is reflected in the number of young people that are now choosing to go down this route as their ‘first choice’. Luke was determined from the outset and already making his own mark and identity on our engineering team.”
Custom Electronic Supply, a wholesale distributor of security electronics based in San Jose, California, was acquired on August 30th, 2019 by security distribution veterans Jason Dennis, Lannie Green, Matthew Green, and Danny Cranford. Dennis, along with Matt and Lannie Green, has deep distribution roots. They are the former owners of San Antonio-based Security General International, a privately-held solutions provider specialising in the distribution of emerging technology products and connectivity solutions, established in 1984. They sold Security General International to Tri-Ed in 2012. Cranford also brings to the venture very extensive industry experience and has worked in security distribution since 1987. Access Control and Integrated Systems He also served as co-owner of Security Data & Cable (SD&C) since its inception in 2001 before selling to Tri-Ed in 2010. The acquisition of Custom Electronic Supply was an amicable one, catalysed by the retirement of one of its two owners, Charlie Cohen. Dave Kelly, its other previous co-owner, will continue to oversee all California operations and the company will continue to do business as Custom Electronic Supply. Wholesale security distribution has undergone many changes over recent years" All employees will also remain on-board, making the transition a seamless one for loyal customers who have come to rely on Customer Electronic Supply as their distribution partner for many years. Product lines span Access Control, Burg, Fire, Video Surveillance, Integrated Systems, Low Voltage Residential Systems, and Installation Tools and Supplies. Personalised service For the new owners – Jason Dennis, Lannie Green, Matthew Green, and Danny Cranford – the time to return to their distribution roots seemed spot on. “Wholesale security distribution has undergone many changes over recent years,” notes Jason Dennis. “My partners and I were not actively looking to get back into distribution. But, we’ve been hearing a lot of dissatisfaction from people in the industry recently." "Customers, employees and vendors have all been voicing their desire for a new alternative. We felt the time was right to offer one and provide the good, old-fashioned personalised service that should never stop being synonymous with a trusted distribution partner,” he adds. “Acquiring Custom Electronic Supply was the right decision that came along at the right time.” The four partners who, together own Custom Electronic Supply under the name Lone Star Systems Supply LLC, look forward to announcing additional new branch openings in the near future.
Kwikset® brand of Spectrum Brands, Inc. – hardware & home improvement division, the pioneer in residential security, introduces Control4® compatibility to its Obsidian™ Electronic Touchscreen Deadbolt with Home Connect™ and the contemporary version of the SmartCode™ 916 Touchscreen Electronic Deadbolt. The new locks were shown at the Control4 booth (#3013) at CEDIA 2019 in Denver. In response to increased dealer demand for Control4 compatibility, two of Kwikset’s most popular connected locks have passed Control4 certification and are now recognised as a partner in the connects with Control4 program. Third-party consumer electronics products The Control4 platform, interoperates with more than 14,000 third-party consumer electronics products Besides the high level of security and convenience they provide, these new locks give customers and smart home professionals additional design choices to compliment today’s home aesthetics. The Control4 platform, which operates on the ZigBee protocol, interoperates with more than 14,000 third-party consumer electronics products. “Our philosophy has always been to create a lock for everyone, whether in terms of style, finish, functionality, or operating platform,” said Nick English, Kwikset’s North American Sales Manager, Residential Access Solutions. “There’s no question that the Control4 audience is growing by leaps and bounds. As a result, we felt it would be a sound business decision to create these new smart locks to help Control4 homeowners take advantage of the amazing functionality of two of our most popular locks, as well as their own Control4 home automation systems.” Advanced mechanical and electronic security features Both Connects with Control4 Certified locks are available in Iron Black and Satin Nickel finishes. The Iron Black finish represents the Kwikset’s first locks in the Control4 channel available in black – a finish that has long been requested by Control4 customers. The new devices bring Control4 dealers and homeowners the full range of features Kwikset built into these two smart locks. Named after a dark, glasslike volcanic rock, Obsidianmerges a sleek and modern exterior; a class-leading, minimal, all-metal interior; and advanced mechanical and electronic security features. Eliminating the keyway also removes the threat of ‘lock picking’ and ‘lock bumping,’ and attacks using specially cut keys to defeat conventional pin and tumbler locks. Capacitive touchscreen for keyless entry Kwikset’s first keywayless deadbolt, Obsidian features a responsive, capacitive touchscreen for keyless entry. The cool white LED display delivers crisp, high-definition LED illumination, and a dedicated lock button provides the homeowner with convenient and fast one-touch locking. The contemporary SmartCode 916 smart locks features an updated, modern design Obsidian also includes Kwikset’s patented SecureScreen™ technology, an important feature that can help mask ‘smudge’ attacks, in which passcodes can potentially be jeopardised by detecting frequently used numbers from the oily residues on the touchscreen surface. The contemporary SmartCode 916 smart locks features an updated, modern design – a contrast to the traditional style already available to Control4 homeowners. Home security and automation systems The lock integrates with home security and automation systems to deliver convenience and peace of mind to homeowners with complete remote locking/unlocking via smartphones and tablets. It also offers Kwikset’s popular SecureScreen feature. In addition, the SmartCode 916 offers SmartKey™ Re-Key Technology, which allows homeowners to re-key the lock in seconds without removing the lock from the door or requiring the services of a locksmith. MSRP for the Obsidian is $418 USD and the contemporary SmartCode 916 is $399 USD. Both smart locks are available for purchase through Control4 certified dealers.
There’s no question that the popularity of Do-It-Yourself (DIY) security and home automation products is on the rise. The reasons for the growth in DIY sales are numerous, including increased awareness of home automation products, fast set-up, limited (if any) installation costs, and interoperability with other smart security products. In fact, with the parallel rise of smart home hubs like Alexa and Google Home, many people are opting to attempt the set-up of smart home devices without any professional assistance. According to a 2018 Residential Security Market Report prepared by Parks Associates and Security Sales & Integration magazine, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. Let’s look at a few of them. Increase in revenue for dealers With their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchaseThere are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Wireless, connected smart locks For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to wirelessly communicate with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for new security installations And they can do all this from a prime, convenient location – the front door, as well as other points of entry like the side or back doors. Plus, smart lock conversion kits like Kwikset Convert let homeowners easily bring home automation capabilities to their door without altering the aesthetics of the entry. Connected smart locks can allow homeowners to set up their home with custom scenarios, right before they step inside. For example, residents can program their lock so that every time they unlock the door, a foyer light goes on, temperatures begin to rise to a set level – even connected coffee makers can begin to make a cup. Portfolio of home automation products One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatileSmart locks are just one example of the potential of DIY products to spark a homeowner’s interest in a wide range of other home automation devices, many of which would benefit from professional installation. One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatile and offer a complete portfolio of home automation products. The larger the home automation offering, the more devices there are to sell and install, the larger the installation required, the greater the need for professional installation. Many homeowners who feel like they have a certain level of handiness will start by trying to do it themselves with a DIY product. But things don’t always go as planned, especially if they are attempting to set up a robust home automation system. First off, just because a product is DIY doesn’t mean that the old products that are being replaced are going to easily make way for the new. A DIY thermostat or smart lock might require that the old equipment (and possibly wires) get tugged out of the wall. Messy holes might need to be filled. Advantages of professional installation Even after the old system has been removed, homeowners planning on setting up a connected system may soon realise they don’t have the electrical skills or technological know-how to install and connect all devices, get a system programmed correctly, and get everything up and running smoothly. Professional installers have learned from experience; there’s very little that they haven’t seen before. With their years of experience, installers know the best way to automate a home and how to create a custom smart home experience Do-it-yourselfers might be able to solve problems by searching the internet and finding videos. But, then again, they might not. After going the DIY route once, many full-home automation system enthusiasts are beginning to realise that the best way to get things done right the first time is to leave the installation and set-up to a professional. Professional installers can and should bring an extra level of experience and guidance to the process. Their services should go beyond tech installation and also include interface design. With their years of experience, installers know the best way to automate a home – how to create a custom smart home experience that doesn’t make the user feel less than smart. Selling additional home automation products If a problem arises due to installation error, the DIYer does not have any recourse to correct these mistakesResidential security dealers who offer professional installation should be willing to embrace the DIYer who has attempted to do a self-install but has not been able to complete the process successfully. With an open mind to this scenario, they can save the day for the DIYer, as well as create an opportunity to sell additional home automation equipment that the DIYer may not have known to be available. The disparity between DIY and professional installation also brings to light the fact that there are no ‘satisfaction guarantees’ and no ‘installation/labour warranty’ available when a home automation system is installed by a DIYer. If a problem arises with either the equipment connectivity due to installation error, or if a piece of equipment is installed incorrectly, the DIYer does not have any recourse to correct these mistakes. This may not be as critical if a DIYer installs a minor piece of equipment, but with something as critical as securing and protecting their home with a home automation and security system, most people want full peace of mind that everything has been installed correctly. Reduces connection instability According to a 2017 study by the analyst firm, IHS Markit, “The quality of the equipment is usually higher in professionally installed systems, and professional configuration and setup greatly reduces the potential for connection instability…” This is an issue that DIYers may come to realise over time. On the other hand, one issue DIYers may recognise right away, especially if they are attempting to connect multiple devices, is that the connectivity may be inconsistent. Professionally installed devices operating on a wireless protocol might deliver better, consistent, longer-range connectivity IHS Markit explains that, “DIY systems rely on open protocols and Wi-Fi connectivity that can sometimes be unreliable, creating connection issues. Some of the sensors can become unrecognisable to the system, requiring intervention from the user. In contrast, professional wireless systems rely on UL- or EN-certified equipment to operate on the basis of proprietary frequency, enabling them to work with the control panel much more seamlessly.” In other words, professionally installed devices operating on a wireless protocol, even an open-source protocol like Z-Wave, might deliver better, consistent, longer-range connectivity, and fewer headaches. Not everyone is a DIY customer There are customers who want someone to install the devices correctly and help them learn how to use and maintain themThere’s no doubt that there’s a segment of the security and home automation market that loves to spend their free time doing their own home improvement. They are watching videos, reading how-to books and manuals, and enjoying every minute. There’s also a segment of the market whose top goal is to save money up front. For these customers, there’s no getting around the joy of saving money with the lower cost of many DIY products. But there are also a great number of prospective customers out there for whom DIY is of absolutely no interest. These consumers do not want to be their own IT department. They want expert help: they want someone to install the devices correctly and help them learn how to use and maintain them. The IHS Markit study points out what many home automation dealers already know: that the elder and aging-in-place markets are an ideal destination for the security and convenience of home automation products. The study says, “Many senior citizens are not tech savvy enough to install a DIY system by themselves, so they tend to rely on professionally installed systems that are usually maintained by a family member.” Along with the senior citizens market, there are many other market segments out there that still desire worry-free professional installation. Installers should offer a range of products that includes some DIY products, and some leave-it-to-a-pro products Producing complete and custom solutions Perhaps the best way for dealers and installers to stave off that feeling of doom that they might have about DIY is to tackle the problem head on and be creative. Offer a range of products that includes some DIY products, and some leave-it-to-a-pro products – consider the DIY product a great entry point for a more comprehensive system. Play up the peace of mind that comes with professional installations and support that pitch with flexible monitoring contracts and service plans. Share what you do and why; relay your passion for producing complete and custom solutions and communicate how you add value to any and every sale. No one, not even the most tech-savvy consumer, wants to install their own products if the end result is that the product doesn’t work the way it should. That’s where the pros can, should and will always come into play.
Johnson Controls recently unveiled the findings of its 2018 Energy Efficiency Indicator (EEI) survey that examined the current and planned investments and key drivers to improve energy efficiency and building systems integration in facilities. Systems integration was identified as one of the top technologies expected to have the biggest impact on the implementation in smart buildings over the next five years, with respondents planning to invest in security, fire and life-safety integrations more so than any other systems integration in the next year. As advanced, connected technologies drive the evolution of smart buildings, security and safety technologies are at the center of more intelligent strategies as they attribute to overall building operations and efficiencies. SourceSecurity.com spoke with Johnson Controls, Building Solutions, North America, VP of Marketing, Hank Monaco, and Senior National Director of Municipal Infrastructure and Smart Cities, Lisa Brown, about the results of the study, smart technology investments and the benefits of a holistic building strategy that integrates security and fire and life-safety systems with core building systems. Q: What is the most striking result from the survey, and what does it mean in the context of a building’s safety and security systems? The results show an increased understanding about the value of integrating safety and security systems with other building systems Hank Monaco: Investment in building system integration increased 23 percent in 2019 compared to 2018, the largest increase of any measure in the survey. When respondents were asked more specifically what systems they we planning to invest in over the next year, fire and life safety integration (61%) and security system integration (58%) were the top two priorities for organisations. The results show an increased understanding about the value of integrating safety and security systems with other building systems to improve overall operations and bolster capabilities beyond the intended function of an individual system. Q: The survey covers integration of fire, life safety and security systems as part of "smart building" systems. How do smarter buildings increase the effectiveness of security and life safety systems? Hank Monaco: A true “smart building” integrates all building systems – security, fire and life-safety, HVAC, lighting etc. – to create a connected, digital infrastructure that enables individual technologies to be more intelligent and perform more advanced functions beyond what they can do on their own. For example, when sensors and video surveillance are integrated with lighting systems, if abnormal activity is detected on the building premise, key stakeholders can be automatically alerted to increase emergency response time. With integrated video surveillance, they also gain the ability to access surveillance footage remotely to assess the situation. When sensors and video surveillance are integrated with lighting systems abnormal activity on the premise can automatically be detected Q: How can integrated security and life safety systems contribute to greater energy efficiency in a smart building environment? Hank Monaco: Security, fire and life-safety systems can help to inform other building systems about how a facility is used, high-trafficked areas and the flow of occupants within a building. Integrated building solutions produce a myriad of data that can be leveraged to increase operational efficiencies. From an energy efficiency standpoint, actionable insights are particularly useful for areas that are not frequently occupied or off-peak hours as you wouldn’t want to heat or cool an entire building for just one person coming in on the weekend. When video surveillance is integrated with HVAC and lighting systems, it can monitor occupancy in a room or hallway. The video analytics can then control the dimming of lights and the temperature depending on occupant levels in a specific vicinity. Similarly, when access control systems are integrated with these same systems, once a card is presented to the reader, it can signal the lights or HVAC system to turn on. In this example, systems integration can ultimately help enable energy savings in the long run. Security and life safety systems contribute to help enable greater energy efficiency and energy savings in the long run Q: What other benefits of integration are there (beyond the core security and life safety functions)? Hank Monaco: Beyond increased security, fire and life-safety functions, the benefits of systems integration include: Increased data and analytics to garner a holistic, streamlined understanding of how systems function and how to improve productivity Ability to track usage to increase efficiency and reduce operational costs Enhanced occupant experience and comfort Increased productivity and workflow to support business objectives Smart-ready, connected environment that can support future technology advancements Q: What lesson or action point should a building owner/operator take from the survey? How can the owner of an existing building leverage the benefits of the smart building environment incrementally and absent a complete overhaul? Lisa Brown: Johnson Controls Energy Efficiency Indicator found that 77% of organisations plan to make investments in energy efficiency and smarter building technology this year. This percentage demonstrates an increased understanding of the benefits of smart buildings and highlights the proactive efforts building owners are taking to adopt advanced technologies. There is an increased understanding that buildings operate more effectively when different building systems are connected As smart buildings continue to evolve, more facilities are beginning to explore opportunities to advance their own spaces. A complete overhaul of legacy systems is not necessary as small investments today can help position a facility to more easily adopt technologies at scale in the future. As a first step, it’s important for building owners to conduct an assessment and establish a strategy that defines a comprehensive set of requirements and prioritises use-cases and implementations. From there, incremental investments and updates can be made over a realistic timeline. Q: What is the ROI of smart buildings? Lisa Brown: As demonstrated by our survey, there is an increased understanding that buildings operate more effectively when different building systems are connected. The advanced analytics and more streamlined data that is gathered through systems integration can provide the building-performance metrics to help better understand the return on investment (ROI) of the building systems. This data is used to better understand the environment and make assessments and improvements overtime to increase efficiencies. Moreover, analytics and data provide valuable insights into where action is needed and what type of return can be expected from key investments.
Users of security systems have long been willing to sacrifice certain aspects of security in favour of convenience and ease of use. The tide seems to be turning, however, with the industry at large showing significant concerns over cyber security. End user sentiments also seem to be following that trend, becoming more cautious when it comes to having their security systems connected to the internet. While it has become the norm for security systems to be accessible online, still it presents security threats that unconnected systems would not face. In 2018, we saw a notable shift from the convenience of a connected system to the less convenient, but more secure, standalone system. Consumers are willingly making the choice to trade convenience for security, and companies are responding. While cyber security concerns will continue to be a big topic of discussion, connected platforms will probably be the trend of 2019This in turn is driving an increase in more IoT-like deployments. Rather than the traditional client that is connected to a device to retrieve information, more often we are seeing more active devices, capable of reporting their presence and transmitting information on a scheduled basis, without the need for a client. Preventing security systems from outside threats This changes the dynamic of the network and alleviates many threats associated with traditional systems because there is no opportunity for outside threats to access your system since the device is transmitting information out vs requiring a connection to the outside world. With IoT deployments, when the device is active and sending messages out of the network segment, it is not vulnerable in the same way that the traditional systems are. While cyber security concerns will continue to be a big topic of discussion, connected platforms will probably be the trend of 2019. In 2018, we saw an increased acceptance in the residential market for smart home applications. While this has been an area of discussion for the past ten years, it is now gaining real traction. With artificial intelligent capabilities in tow, smart home deployments are more common than ever and the video analytics that accompany them are quite impressive. Cloud security for the commercial sector If consumers are trusting their home security systems with this, it only makes sense that they will begin trusting Google to provide security for their offices as wellIn addition to the residential market, connected platforms will likely start to impact the commercial space as well. The border between consumer and commercial user will become a little more blurred. Companies such as Google that cater primarily to home services have cloud capabilities beyond the means of many competitors, in turn giving them a favourable advantage to provide security for the cloud. If consumers are trusting their home security systems with this, it only makes sense that they will begin trusting Google to provide security for their offices as well. As far as ONVIF is concerned, we are excited to see how the market will adopt the newly released Profile T for advanced video streaming in the coming year. We are also excited to explore our relationship with the International Electrotechnical Commission (IEC), by continuing our work on giving devices the ability to communicate upwards and proactively. It is clear that the market is open to adopting models in the quest for more efficiency without sacrificing security.
The boundaries between the smart home market and security market at large are narrowing. Amidst a wave of expansion, suddenly everything is becoming digital. Home automation has been around for close to 30 years but hasn’t really hit it big because integration hasn’t been that simple. Now that the Internet of Things has stepped into the market, home automation is really taking off. As technology in the smart home market advances, the gap between the residential and professional security markets is growing smaller. Additional revenue for security industry There will continue to be more opportunity for interoperability, and home automation will continue to grow and eventually become a norm. Growth in the residential security market and its position as the channel for smart home solutions, have attracted numerous new entrants. Telecoms, cable operators, and CE (consumer electronics) manufacturers are joining traditional security players as they compete to fulfill consumer demand for safety and security. Connected products also provide a layer of competition as consumers must decide whether having category devices such as doorbell video cameras, networked cameras and other products suffice for their security. Smart home services can provide additional revenue streams for the security industry. In Parks Associates’ 2017 survey of U.S. security dealers, 58% report that smart home service capabilities enable extra monthly revenue. Almost half of dealers also note they have to offer smart home devices and services in order to keep up with their competition. Data capture form to appear here! Residential security solutions Growth is going to be slow and steady. Everyone needs to be realistic about that" The trend has no doubt accelerated in the last couple of years. New collaborations are being made between audio-video (AV) suppliers and security solution providers. The clientele of high-end AV products is becoming increasingly concerned with home security and property protection. So, in recent months, the requirement for residential security solutions has been increasing as technical solutions can go hand in hand with AV installers’ capabilities and client base. “One of the big mistakes many make is that they assume – based on some of the hype and big market investments – that the smart home market is set to explode,” says Michael Philpott, Senior Practice Leader, Consumer Services at Ovum. "This is not the case – growth is going to be slow and steady. Everyone needs to be realistic about that, rather than expecting some rapid ramp up simply because some big names have entered the market.” Pressure to upgrade security standards Surprisingly for what has historically been something of a grudge purchase, in the context of home automation, security is seen as a solution some consumers are looking for. Another security aspect of home automation is cyber security, in particular how it applies to various IoT devices in the home. Now as connected devices gather personal information from realms long considered private and protected – the bedroom, the kitchen counter, the nursery – the risks are higher than ever. All of the data that various devices and sites have collected can be combined, shifted and then exploited by marketers or even stolen by hackers. Both manufacturers of smart home products and the companies that install them are feeling pressure to upgrade security standards. They are moving to set policies that will regulate who has access to data and how it is used. Ease of installation Advances in the home market are increasing customers’ expectations as well as adoption of newer technologies A recent revelation that some “smart TVs” might be listening to conversations and transmitting them to "third parties" caused an uproar. These sets have voice activated features that enable users to change channel, turn on a DVD or browse the internet by speaking to the screen or remote. The fine print in privacy policies contains warnings that general conversations are also being heard, and one company even told owners to turn off this function if they were concerned. Another impact of smart homes on the security marketplace is to raise expectations about the capabilities of commercial systems. Products made today for residential applications are very high quality, easy to install (do-it-yourself, or DIY), and have very rich feature sets. End users expect their commercial solutions to have a similar ease of use and ease of installation. Geofencing in commercial applications The quality of video that people are seeing at home is motivating some legacy commercial customers to finally move to IP video from lower resolution analogue cameras. A higher percentage of commercial customers use mobile applications to view integrated video and access control data. People’s experience with smart thermostats has them asking for geofencing in some commercial applications. In short, advances in the home market are increasing customers’ expectations as well as adoption of newer technologies. Read part two of our smart home mini series here.
Private video systems are offering new sources of evidence for police investigations. Growing popularity of private camera registration schemes are facilitating police department access to video captured by cameras in homes and businesses for use in their investigations. Camera registration programmes are organised locally by individual police departments but have common features and operation. By registering their camera systems, citizens and business people provide information to a confidential database listing any cameras police can quickly access in the event of a crime. Knowing which cameras may be near a crime scene avoids police having to go door-to-door in search of possible video footage. Because perpetrators are more careful and aware of possible video coverage in and around a crime scene, video to solve a crime may also come from a camera several blocks away. The best evidence may not be of the crime scene itself but video of nearby pathways and streets. Today’s camera systems also provide information such as location, date and time that can help an investigation Ability to record and retain video Access to cameras can also provide additional viewing angles to provide police new leads such as type of car, clothing, etc. Another benefit is possible use of a camera’s view to help locate lost children, elderly or disabled persons. In addition to actual video, today’s camera systems also provide information such as location, date and time that can help an investigation or be used as evidence in court. Basic requirements for participating video systems are exterior-facing cameras and the ability to record and retain video. It is important to note that registering a camera system with a local police department does not provide active surveillance or a “live feed” of video. Video is only shared after a crime has been committed and when the police request specific video as possible evidence. Registration of camera systems is voluntary Registration merely enables a police department to know where accessible cameras are located. Police then arrange viewing of video footage after the fact by communicating with the camera owners; if a police visit to a residence might pose an additional risk for any reason, camera video today can often be accessed remotely. Registration of camera systems is voluntary; a state-wide proposal in New Jersey in 2015 calling for mandatory camera registration faced privacy backlash and was later amended to make registration voluntary. Collected information is typically the name of the camera owner, contact information, an address where the cameras are located; how many cameras are at the location, the area recorded by the cameras and how the footage is saved. Police arrange viewing of video footage by communicating with the camera owners Residential security camera Portland, Oregon, launched its CrimeReports camera registration programme in 2017, part of its wider effort to get residents involved in fighting crime. In Philadelphia, the police department has been registering cameras since 2011 under its SafeCam programme. The Philadelphia Department of Commerce offers a payment, up to $3,000, to reimburse business owners who install cameras and register them with the police. Camera registration is yielding results. Baltimore’s Citiwatch camera registration system has had a direct impact on criminal apprehension. The San Luis Obispo, California, Police Department reports a high success rate identifying suspects in cases where additional video evidence exists because of the camera registration programme. In Fort Worth, Texas, last May, a residential security camera played a role in capturing a kidnapping suspect. Privacy concerns and community feedback Many of the camera registration schemes have localised branding or acronyms, such as the S.C.R.A.M. (Security Camera Registration and Mapping) programme of Milton, Georgia; the C.A.P.T.U.R.E. (Community and Police Team Up to Record Evidence) programme of New Braunfels, Texas; or the RockView programme of Rockville, Maryland. The idea is based on willing participation of public citizens in helping law enforcement do their jobs Privacy concerns and community feedback prompted Vancouver, Washington, to suspend a camera registration programme for weeks until it could be re-launched earlier this year. Although cities seek to protect information about the locations of cameras, it might be subject to disclosure because of public records laws. Law enforcement and crime prevention Registration of cameras is another aspect of involving the community in law enforcement and crime prevention, not unlike the commonplace Neighbourhood Watch programmes. The idea is based on willing participation of public citizens in helping law enforcement do their jobs. Making video footage available provides important evidence in much the same way a witness to a crime would hopefully testify if asked. By multiplying the availability of cameras that could view elements of a possible crime, the idea is also akin to the modern concept of “crowdsourcing” – the practice of obtaining information or input by enlisting a large number of people. Local jurisdictions stipulate that registrants in the programme should not be construed as agents and/or employees of the police department. There is also a crime prevention element to the programmes, in addition to helping police do their jobs better and more efficiently. Some camera registration programmes provide stickers or yard signs to let the neighbourhood know that their security cameras are helping to fight local crime.
The phrase ‘eye in the sky’ is taking on a whole new meaning as the concept of home security drones becomes a plausible idea that could be realised in the not-too-distant future. It’s a possibility that came to light recently in the form of a patent that was granted to Amazon for ‘Image Creation Using Geo-Fence Data’. The patent specifies a “geo-fence, which may be a virtual perimeter or boundary around a real-world geographic area.” An unmanned autonomous vehicle (UAV) may provide surveillance images of data of objects inside the geo-fence. Any video captured outside the geo-fence would be obscured or objects removed to ensure privacy. Detecting break-ins and fires The Amazon patent outlines how its UAVs could perform a surveillance action at a property of an authorised party. It would be ‘hired’ to look out for open garage doors, broken windows, graffiti, or even a fire. The drone would only view authorised locations and provide information back to the homeowner. The idea is to deploy Amazon’s ‘delivery drone’ to provide surveillance of customers’ homes The idea is to deploy Amazon’s previously proposed (but not yet realised) ‘delivery drone’ to provide surveillance of customers’ homes between making deliveries. (One could say the employment situation has truly peaked when drones start taking second jobs!) In a ‘surveillance as a service’ scenario, Amazon’s customers would pay for visits on an hourly, daily or weekly basis. Drones would be equipped with night vision and microphones to expand their sensing capabilities. (The microphone aspect seems creepy until you remember that Amazon’s Echo devices already have a microphone listening to what happens inside our homes.) A remaining obstacle for such a plan is the matter of U.S. Federal Aviation Administration regulations that restrict commercial drone operations and even hobbyist or consumer drone flights outside an operator’s line of sight. Drones would be equipped with night vision and microphones to expand their sensing capabilities Amazon company officials have stressed that the plan is still in its infancy and implementation would be in the future. “The patent clearly states that it would be an opt-in service available to customers who authorise monitoring of their home,” Amazon’s John Tagle told National Public Radio (NPR). Although use of drones for security is in the future, the launch of delivery drones appears to be on the nearer-term horizon. Amazon has said it hopes to launch a commercial service in a matter of months. Amazon’s competitor – Alphabet’s Wing – has already been granted FAA approval to make deliveries in the United States. Autonomous drone monitoring Another company, Sunflower Labs, is also working on security drones and has created a prototype that uses an autonomous drone to monitor activity in conjunction with a series of motion and vibration sensors located around the house. The sensors, which can detect footsteps or car engines, are placed around the home to create a virtual map, track objects and guide the drone. The ground sensors would alert a homeowner of something moving around the house. The homeowner could then elect to deploy the drone, which would stream a live video feed to a smart phone or tablet. Smart home technologies are in the process of transforming the home security market Smart home technologies and do-it-yourself security installations are in the process of transforming the home security market. The traditional ‘alarm service’ model is barely recognisable today among all the changes and new products, from home automation to video doorbells to personal assistants such as Siri and Alexa. Technology-loving consumers are looking at an expanding menu of options just as they are embracing new ways to protect their homes. Instead of a call to an alarm company, a consumer today may instead view a video of a burglary-in-progress live-streamed to their smart phone. Amazon and the other Big Tech companies are already playing a role in the disruption. Home security provided by a drone (on its way to delivering a package down the street) may seem like an extreme divergence from the norm. But such is the changing world of smart homes and residential security.
Ciudad Ros Casares has become one of the most important business parks in Valencia, Spain. It is a unique commercial and residential construction, which responds to the new business and networking requirements. The intercommunication system chosen by the project managers is the MEET IP System from FERMAX, because of its high performance and integration features as well as the security offered by MEET. The system includes integrated access control in the standard panel: facial recognition (up to 6,000 users can be registered), numeric keypad and MIFARE proximity reader. Residential management software The project has a total of 245 apartments in 2 buildings, with two outdoor panels per building plus a concierge service managed with MEET's residential management software. The chosen outdoor entry panel is the MILO Digital Touch Panel and the 245 apartments are equipped with the MIO 7'' Monitor. The project is equipped with high technological features and qualities of different types, large leisure and green areas, general and specialised services and an excellent geo-strategic location. This commercial condominium includes offices, stores, a business centre, spaces built to organising events and apartments for rent. The installation of Fermax MEET system started in January 2019.
Being a property management and home security service provider, DOM UK Ltd. considers specialised door security solutions for different premises such as holiday homes, serviced apartments and other temporary accommodations. By implemented keyless solutions on a rented property or serviced apartment provides effortless access granted by property managers and ease of control. Guests can also benefit as the last thing they want to worry about is looking after an extra set of keys. DOM Tapkey cloud-based smart locks DOM Tapkey, is a cloud-based smart lock, which diminishes the problem of remotely managing property access, including the expense and hassle of constant key exchanges, the disruption of early check-ins and overstays, and minimise the security risks of unauthorised access. A similar issue was put across to DOM UK by a popular AirBnB situated in Oxford. Pillow Talks are a specialist property management business based within Oxfordshire. Both Pillow Talks and their tenant, Ginger Video, who are renting premises for their business needs, wanted to replace their existing mechanical locks with an alternate, safe and secure digital locking solution. Allowing them full management and control of the premises. Digital locking system With DOM Tapkey, users can use the same ID on several smartphones and tablets simultaneously that works for temporary tenants or small business owners renting premise, allowing multiple access at any one time. DOM Tapkey is a revolutionary way to lock and unlock the doors to homes and offices The revolutionary digital locking system allows users to manage access and security of their home or office environment with the easy-to-use Tapkey app. They can add or remove users with smartphones and transponders on their smartphone conveniently. Whether at work or a meeting, it’s a quick and easy process. This locking system offers an innovative plug-and-play solution for all security needs. Home and Corporate Security National Sales Manager, DOM UK Ltd, Mr. Lloyd Chitty states “The project itself had been installed by one of our trusted partner and security expert, Oxford SMS (now J.Priest&Son), the tenant was highly impressed by the product and service provided by Mr. Jason Priest, they requested for a digital cylinder to be installed within their private home and labelled the locking cylinder as a new 21st Century system.” DOM Tapkey access control solution is more than just a digital door opener. It’s also a smart management tool that allows homeowners to remotely program electronic keys, send authorisations to other users, share access and receive event notifications. DOM Tapkey is a revolutionary way to lock and unlock the doors to homes and offices. Simply place the smartphone against the digital cylinder and avail instant access.
ADT, a security and automation provider serving residential and business customers, announces a partnership to integrate mobile safety solutions into the Lyft platform. Extending ADT’s safety and technology to mobile applications will bring an additional layer of security to Lyft’s rideshare experience. With ADT’s mobile safety platform, Lyft seeks to give riders and drivers more peace of mind. The pilot will focus on an ADT-powered safety feature within the Lyft app that will discreetly connect Lyft users who feel unsafe - by voice or SMS chat - with a security professional at one of ADT’s owned and operated monitoring centers. Detailed incident information After contacting the user, or if there is no response, the ADT security professional will alert authorities as needed so they can arrive at the user's location, equipped with detailed incident information. “As a rideshare company with an exceptional commitment to rider and driver safety, Lyft is the ideal partner for ADT,” said Jim DeVries, President and CEO of ADT. When it comes to safety, there is no better partner for Lyft than ADT" “We look forward to working closely with the Lyft team as together we bring our industry-leading technology to rideshare riders and drivers. We continue to leverage our deep expertise, technology and the trusted ADT brand to expand our reach into new areas of security beyond the home and business. Partnering with Lyft broadens our exposure while enabling ADT to further realise our mission and belief that people deserve to be safer and more secure wherever they are.” Professional monitoring services ADT’s data-driven mobile safety solution provides Lyft with a platform to extend the safety and security of ADT’s professional monitoring services to its users within its mobile app experience. Beginning in early 2020, Lyft intends to pilot the ADT mobile safety solution in nine U.S. markets including Chicago, Los Angeles and New Jersey, with potential to implement nationally to Lyft’s 30 million riders and 2 million drivers. “When it comes to safety, there is no better partner for Lyft than ADT,” said Ran Makavy, EVP and Chief Product Officer of Lyft. “We are extremely excited to enter into this partnership and look forward to a meaningful, industry-leading collaboration.”
SMARTair® Wireless Online access management has proven a simple, school-wide electronic solution for greater control and security at Westbridge. Each staff member carries one RFID credential card programmed with access rights personalised to their individual role. In an emergency, the school can institute a complete lockdown via the centralised system. “Having a SMARTair® system in place has given us peace of mind. It’s quicker, it’s safer and it’s simple,” says Joanna Brunton, Executive Officer at Westbridge School. The school’s teaching, administration and residential buildings require multiple layers of access control, for both staff and students. The inflexibility of a legacy mechanical locking system had presented facility management and pupil safety challenges for years.“With over 50 staff, we needed more subtlety in assigning access permissions, which you simply can’t do with a bundle of metal keys,” explains Joanna Brunton, Westbridge School’s Executive Officer. New access system The system would need to be installed over the holidays for minimal disruption to the school’s busy calendar Beyond replacing and upgrading outmoded, inflexible mechanical key security, Westbridge had a number of requirements for its new access system. Devices in the new, unified system would replace piecemeal mechanical locking on 80+ doors around the site. School leaders wanted access control already proven in the field, with a track record of successful installations managing access in schools worldwide. New electronic locks must provide a real-time audit trail, so facility managers always know which doors are opened by which staff cards. The new system would also need to work within the school’s security budget — and be installed over the holidays, for minimal disruption to the school’s busy calendar. "We essentially had a safety and security need,” adds Joanna Brunton. “We needed to be able to discourage students from going where they didn’t need to be on site or redirect a student who was in a heightened state from re-entering a classroom and potentially disrupting the class or causing damage.” Wireless and battery operated SMARTair® solution has done everything we wanted it to do in terms of safety, security and monitoring" System administration is easy even for non-specialists. “I taught staff how to use the software and encode access cards,” says Kylie Bray, director at Western Lock Services, who have long managed hardware maintenance for Westbridge. “If a staff member loses their card, you can go straight in and delete it." The intuitive SMARTair® system software can open or secure individual zones, connecting to individual locks via a network of 9 hubs. “We now have the ability to set higher security for specific areas of our site, especially over the school holidays when students have gone home,” says Joanna Brunton. “Our regular maintenance contractors have their own access keys, so they just get straight on with their work without calling us to meet them for access. This keeps our time, and their costs, down. SMARTair® door devices are wireless and battery operated. Because there’s no need to run cabling to individual doors, installation was fast and cost-efficient. From a facilities management point of view, the solution has done everything we wanted it to do in terms of safety, security and monitoring,” adds Joanna.
IP video intercom systems are becoming more popular not only in industrial environments but also in residential projects. Security business has moved towards IP technology. Video intercom, on the other hand, is a key system that should be considered as a link between the user and the security systems due to its integration capabilities. With MEET, it’s easy to integrate video surveillance systems and receive alarms at home. It can be integrated with third-party home automation systems and access control solutions. Face recognition, CCTV visualisation MEET system is a 100% IP technology based on a Point-to-Point infrastructure MEET, the most advanced IP system from FERMAX, was specially designed for residential communication. Secure, reliable and with cutting-edge functionalities, it ensures an outstanding high-quality audio & video, featuring call divert. Moreover, it is easy to install and maintain, with almost unlimited capacity. The system is a 100% IP technology based on a Point-to-Point infrastructure, highly efficient, flexible and powerful. As pointed out by Juan Madrid, Business Development Director and IP Product Manager at FERMAX, “MEET second-generation technology allows our customers to benefit from a top-notch 100% full IP system, even compatible with GPON infrastructure, and a broad range of built in security functions as proximity reader, lift control, face recognition, CCTV visualization and alarm detection”. Monitoring CCTV cameras The devices communicate directly, so MEET does not require central units or servers which could compromise the availability of the system in the event of an unforeseen error. MEET allows the installer to freely assign the range of IP addresses according to the needs of each project, and thus facilitate the control of the networks in every building. MEET system, has already been successfully adopted by FERMAX integrators worldwide MEET system, launched in January 2018, has already been successfully adopted by FERMAX integrators worldwide. “The market feedback has been very positive, especially due to the flexibility of the system, its capability to integrate with Wiegand controllers or readers and to monitor CCTV cameras through RTSP protocol. All these features allow the system to fulfil project requirements from different markets around the world” assures Francisco Alapont, Solutions Department Director and Digital Business at FERMAX. Home automation integration MEET is the system that brings to life the state-of-the-art digital panels which include a triple access control system: face recognition, keypad and proximity. The system’s range is made up of digital panels, one-button panels, touch screen monitors, concierge stations and various accessories. KIN panel, for instance, is an interactive approach featuring touch screen. While being elegant and customizable, it allows the visitor to interact in a simple way with its user interface. MILO panel and MEET Guard Unit are outstanding due to their design and intuitive interaction features. When it comes to the apartments, MEET offers indoor monitors with a simple and compact design. WIT PoE monitor, with its technology and exclusivity, is specially designed for home automation integration and suitable to fit in the most sophisticated environments; MIO monitor, is a symbol of urban and modern residences, represented by its compact and simple design. Single internet connection Our customers will benefit from a wide variety of intercom and security functions in all MEET products" Call Divert function to smartphone has been one of the key goals achieved thanks to MEET ME App, which features a high-resolution image even in portrait mode. It is not only an additional gadget; it is a part of the core features of MEET, which implements by default this function at zero cost. “Connectivity is the cornerstone of FERMAX´s strategy. With MEET system we can offer a seamless and enhanced experience to our installer, connecting our MEET monitors by default without any additional costs related to servers, gateways or licenses. Only one single Internet connection for the building is required.” adds Francisco Alapont. Competitiveness is key for FERMAX and MEET IP technology allows to offer a complete bundle of features already built in the product without increasing its price. “Our customers will benefit from a wide variety of intercom and security functions in all MEET products. This adds value to the MEET system and revert back to the installer as a turnkey solution in terms of easiness of installation and cost reduction” says Juan Madrid.
Your Homes Newcastle (YHN) manages more than 26,000 properties on behalf of Newcastle City Council. They are piloting an innovative fire detection system in partnership with OpenView Security Solutions, the UK’s largest privately-owned independent security company and a national supplier of fire, electrical and mechanical services to the public and private housing sector. MOBOTIX thermal imaging cameras have been installed in 3 multi-storey blocks across the city to continually monitor temperatures in the buildings’ bin chute rooms. The thermal cameras will send an alarm to OpenView’s central control centre and the fire service immediately if an unexpected heat pattern is detected. The early detection system provided by the OpenView now means that residents can be reassured of much faster response times from the fire service in the event of an incident, minimising the potential impact on occupants and their properties, so that they and their homes are far safer as a result. Risks and Challenges Ensuring safety of residents through early detection and prevention of potential fires To be able to react quickly to verify a fire situation Alerting the fire service within seconds of a potential fire so they can respond rapidly Keeping residents safe and minimising damage to property in the event of a fire The risk to lives and property caused by rapid spread of a fire in high-density apartment blocks Solution provided by MOBOTIX and OpenView MOBOTIX M16 thermal cameras installed in bin chute rooms of 3 YHN multi-storey blocks Thermal technology continuously monitors temperature, triggering an alarm if an unexpected heat pattern is detected Operators in OpenView’s central control room assess and monitor the situation Fire service instantly alerted ready for rapid response MOBOTIX cameras integrated into existing infrastructure with no disruption to residents Potential risk to lives and property minimised through early fire detection Installation of thermal imaging cameras YHN has installed thermal imaging cameras in 3 of its 45 multi-storey blocks across the cityYour Homes Newcastle (YHN) manages community and public housing on behalf of Newcastle City Council. Set up in 2004, the organisation oversees more than 26,000 properties for the council. With fire safety in tower blocks having been in the spotlight since the Grenfell Tower tragedy in 2017, YHN took the decision to pilot an innovative fire detection system. In a trial partnership with OpenView Security Solutions, the UK’s largest privately-owned independent security company and a national supplier of fire, electrical and mechanical services to the public and private housing sectors, YHN has installed thermal imaging cameras in 3 of its 45 multi-storey blocks across the city. “The tragic events at Grenfell Tower have undoubtedly put fire safety in multi-storey blocks under a microscope, but we have been trialling new measures in our multi-storey properties for some time,” says David Langhorne, YHN’s Assets and Development Director. ONVIF compliant thermal cameras OpenView Security designed and installed an early fire detection system using MOBOTIX dual M16 thermal cameras, featuring one thermal and one optical sensor. MOBOTIX thermal sensors measure minute differences in mid-wavelength infrared radiation emitted from an object or body based on its temperature, allowing them to pick up temperature differences of 0.05 of a degree within a temperature range of -40 to +550 degrees Celsius. The ONVIF compliant MOBOTIX cameras contain a powerful CPU that can deliver up to 3 video streams simultaneously The ONVIF compliant MOBOTIX cameras contain a powerful CPU that can deliver up to 3 video streams simultaneously and fulfil the H.264/ONVIF standard, making it easy to combine them with other systems to create unique solutions to real-world problems. By integrating the cameras into YHN’s existing infrastructure, which uses OpenView installed equipment, it was possible to implement the new system without any disruption to residents. Alerts central control room in case of fire Operators are able to monitor images from the thermal lens to pinpoint the exact location of hotspotsThe MOBOTIX M16 cameras were installed in bin chute rooms, where they continually monitor the temperature, sending an alert to the OpenView’s central control room instantly if an unexpected heat pattern is detected. Operators are then able to monitor images from the thermal lens to pinpoint the exact location of hotspots, such as smouldering fires, as well verify the situation via a live feed from the optical lens. An alarm is also raised with the fire service within seconds of a potential fire, making them ready to respond rapidly to a potential emergency situation. According to Andy Ward, Sales Director of OpenView Security Solutions, the innovative fire protection solution enables housing providers to ensure a safer environment for residents and minimise the incidence of false alarms: “It now forms part of our expanding portfolio of fire and life safety solutions, which is one of the fastest growing areas of our business, and consolidates our leading position in the public and private housing sectors.” Faster response times from fire service The early detection system provided by the OpenView now means that residents can be reassured of much faster response times from the fire service in the event of an incident, minimising the potential impact on occupants and their properties, ensuring that they and their homes are far safer as a result. We have wet and dry risers, central alarm systems, smoke alarm activated bin chute fire dampers and bin room sprinklers"“This trial system is one of many fire safety measures currently in place in the blocks we manage across the city. We also have wet and dry risers, central alarm systems, smoke alarm activated bin chute fire dampers and bin room sprinklers,” Langhorne explains. “We pride ourselves on being innovative, so it was an easy decision for us to test something that had not yet been adopted elsewhere,” he adds. Meeting requirements of integrator and end-users Frank Graham, MOBOTIX Regional Sales Manager UK & Benelux, said of the partnership with YHN and OpenView: “We are very happy to be working so closely with both YHN and OpenView in the development and provision of an innovative solution for such a serious issue. “MOBOTIX cameras have inbuilt intelligence to meet all the requirements of integrator and end-users alike and we look forward to a longstanding and fruitful partnership with both organisations moving forward.”
Round table discussion
Driven by technology developments such as voice recognition, smart devices and the Internet of Things, our homes are getting “smarter” all the time. Increasingly, we expect our residential environments to be responsive to our voice commands, whether we are adjusting a thermostat, turning on a light, or lowering the window shade. Smarter home integration yields new opportunities and challenges for home security, too, which contributes an element of safety and protection to the convenience aspects of smart homes. We asked this week’s Expert Panel Roundtable: How are new smart home systems impacting security?
Our Expert Panel is an opinionated group on a wide variety of topics, and we are dedicated to providing a useful and flexible forum to share those opinions. This week, our panelists address a range of opinions about several self-selected topics, culled from the large number of Expert Panelist responses we have collected in the last year. In this Expert Panel Roundtable article, we will share these varied and insightful responses to ensure they are not lost to posterity!
The residential/smart home market is undergoing revolutionary transformation, with a flood of new products and technologies helping to make our homes more connected, easier to manage and, yes, smarter. These massive steps forward provide challenges, and also opportunities, for the security industry, which has played a major role in protecting homes and residents for decades. We asked this week’s Expert Panel Roundtable: How are changes in the residential/smart home market impacting security?