Residential alarm systems
Texecom Cloud is delighted to announce that they were awarded ‘Technological Innovation of the Year’ in the recent PSI Premier Awards. Accessible on any internet-connected device, Texecom Cloud enables security installers to manage multiple alarm systems from one simple interface, simultaneously. This in turn helps them save money and increase revenues by being more efficient and adding value to their customers. It gives engineers complete control over their alarm system portfolio &...
TAKEX EUROPE LTD, a Japanese manufacturer of active and passive infrared perimeter intruder detection sensors, are pleased to announce the launch of a new 12m x 180 degree dual-zone outdoor PIR sensor with anti-masking technology. Following the success of the MS and OMS series sensors, the newly developed MX-12FAM features the same dual-zone detection system which, requiring simultaneous detection across horizontal and downward zones, prevents nuisance alarms from small animals and passing vehic...
The success of smart homes began with professional security providers offering bundled packages, focused mostly on security monitoring. However, due to the cost of professional contracts, consumers began to embrace the do-it-yourself (DIY) approach. Despite the challenges and opportunities that come with professional and DIY approaches, the momentum of smart home growth depends on these two approaches working symbiotically. Smart home systems In 2017, there were about 122 million smart home de...
Custom Electronic Supply, a wholesale distributor of security electronics based in San Jose, California, was acquired on August 30th, 2019 by security distribution veterans Jason Dennis, Lannie Green, Matthew Green, and Danny Cranford. Dennis, along with Matt and Lannie Green, has deep distribution roots. They are the former owners of San Antonio-based Security General International, a privately-held solutions provider specialising in the distribution of emerging technology products and connect...
Pyronix is delighted to provide even more value and capabilities to installers and users alike, with the addition of video verification to ProControl+. Now, using our Enforcer V10 control panel, Wi-Fi cameras and security and life safety peripherals, the system can be tailored to detect, notify and verify any activity. “We’re really pleased to add this latest feature to our ProControl+ app,” said Pyronix Marketing Manager, Laurence Kenny. "Video verification delivers fantastic...
Video surveillance has evolved from a simple requirement for clear images to video content analysis (VCA) for improved management. Now, with deep learning, security solutions are enabled with sophisticated intelligence and efficiency at a whole new level. Hikvision AcuSense software Hikvision AcuSense makes advanced VCA and deep learning capabilities available to SMBs Hikvision AcuSense is newly born out of this, which makes advanced VCA and deep learning capabilities available to small and m...
By popular demand, NAPCO Security Technologies, known for innovative technology and reliable professional security solutions, is expanding its globally renowned and award-winning line of StarLink Universal Cellular Communicators with new models on the AT&T LTE network, so important in various areas of the United States of America. The much-anticipated StarLink LTE AT&T Cell and Cell/IP Communicator models include StarLink Fire Commercial Fire Communicators, plus StarLink Intrusion Cellular & StarLink Connect Cell/IP/Hubs, with universal support for alarm reporting for all panel brands and to dealers’ choice of central stations. Intrusion alarm communicators Universal StarLink LTE Intrusion Alarm Communicators support any brand alarm panel Universal StarLink LTE Intrusion Alarm Communicators support any brand alarm panel or 12V/24V FACP reporting in Contact ID and 4/2, and offer fast installation in minutes. Pre-activated to ensure communications before going to the job site, they also use Panel Powered Technology, so they don’t require extra power supplies or extra installation time either. StarLink LTE’s unique Signal Boost & Dual Diversity Twin Antennae outperform others, maximising signal acquisition & null-avoidance, receiving signals on both antennae. And, with StarLink’s unrivalled “Free For All Program”, dealers can trade-up existing accounts, takeovers or new installations, from POTs or old networks, any old radios, or even new construction for Free or $100 off any StarLink model. Plus, Napco offers free customisable self-mailers/statement stuffers for burg, fire or connected home or business, to help dealers explain and market their cellular and connected services.
The Security Industry Association (SIA) has released the American National Standards Institute (ANSI)-approved ANSI/SIA CP-01-2019, a security systems standard for false alarm reduction features. The standard leverages technology, industry experience and common knowledge to pinpoint the causes of and decrease the frequency of false alarm dispatches, detailing recommended design features applicable to both residential and commercial properties protected by electronic security systems. The 2019 standard is a revision of ANSI/SIA CP-01 2014 and builds on the 2014 version in meaningful ways, including new guidance for handling informative signals and definitions for remote devices to reduce the frequency of false alarm dispatches and updated language throughout that minimises the dependence on the term ‘control panel’, ensuring increased applicability to innovative security system approaches. Significant reduction in false alarms CP-01-2019 is intended for use or reference by all security industry professionals“When CP-01 was first released, we saw a significant reduction in false alarms, but as technology advances, so must the standards and processes that help reduce false alarms,” said Joe Gittens, director of standards at SIA. “There is still a great deal of work to do industry-wide, but this release is a step forward, and we are excited to continue furthering the mission of eliminating false dispatches.” The effort to update this keystone standard was led by SIA’s Intrusion Subcommittee with valuable input from The Monitoring Association and the Electronic Security Association. Addressing both user- and equipment-caused false alarms, CP-01-2019 is intended for use or reference by all security industry professionals. Areas covered by ANSI/SIA CP-01-2019 include event recognition, information handling sequences and provisions for system layout testing, installer programming options and recommended test procedures to help determine compliance to the standard.
Miotta, formerly Mivatek, has unveiled its newest “Smarter Premises as a Service,” allowing global service providers to offer turnkey, RMR-based, smart home, enterprise, and care protection services. Miotta SPaaS multi-cloud software The new Miotta Smarter Premises as a Service, or SPaaS, relies on Miotta’s advanced mobile-cloud software The new Miotta Smarter Premises as a Service, or SPaaS, relies on Miotta’s advanced mobile-cloud software. Using this specialised software, service providers can offer their customers turnkey, automated, expandable video-IoT systems with integrated multipurpose and multi-location capabilities. These systems ultimately provide homeowners with collaborative video-verified security, safety, and care service, giving them the utmost peace of mind by ensuring that all respective authorised mobile users are alerted in the event of a security- or health-related event. Competing with ADT, Vivint, Comcast, and AT&T, Miotta’s SPaaS requires no professional installers, a significant cost savings. Miotta’s mobile-cloud allows service providers to offer interactive/collaborative, high-roof-count monitoring services, while dramatically reducing the providers’ capital and operating expenses and enabling them to expand their geographic range and scope of service. This translates to increased ARPU (average revenue per user) and allows Miotta’s B2B customers to collect valuable premises data, increase brand awareness, and strengthen customer loyalty. These security services are not only available to residential users but to enterprises of all sizes as well. Video-IoT security system Consumers will see considerable benefits from Miotta’s SPaaS offering. Starting with a simple video-IoT security system, consumers can easily expand their system to cover multi-location smarter homes, and business security systems covering video-verified security, safety, and care protection services in one single mobile-app. The addition of professional monitoring services provides consumers with an additional security safety net. Further, the video verification feature of the system will help to significantly reduce false alarm rates. The user collaboration app allows the system owner to manage video access privileges with video privacy and supervisory control The user collaboration app allows the system owner to manage video access privileges with video privacy and supervisory control. Owners and family members can be functionally separated from neighbors, friends, and concierge oversight while all are alerted simultaneously in the event of an emergency. The video-verified app also connects to professional monitoring call centers. The event video recording and verification prevents false alarms, and the recorded-event video evidence ensures prioritised emergency response from first responders. Smart Home solution “We are excited to unveil our newest Smarter Premises partnership program not only to security dealers but to global service providers,” said Joe Liu, Miotta CEO. “Our turnkey, video-integrated security, safety, and care mobile-cloud has made smart home and enterprise protection easy and affordable for service providers and consumers.”
Gira, the full-range suppliers of intelligent system solutions for building management, is pleased to launch the new and award-winning Gira Video Home Station 7. Recently awarded a Red Dot Award 2019, the new Gira Video Home Station 7 is available from 1st May 2019 and designed to help your customers achieve a comfortable and secure living environment that embodies high-design. The 7-inch (17.78 cm) touch display automatically switches on the instant someone rings the doorbell, ready to conveniently operate and set functions via the intuitive menu. Users can define ‘favourite’ functions from the start screen, as well as ‘one-touch’ buttons that allow for super quick and convenient light control and door entry – even when the display is set to off-mode! The new communication system is designed for the wall via surface-mounted installation Surface-mounted installation ‘One-touch’ also provides access to communication records, allowing your customers to review missed visitors, deactivate set ringtones, manage image memory, make internal calls between installed systems and importantly, check system status. Available in two colour options, Pure White Glossy and Black Matt, with each variant designed with a matching glass surface: pure white glossy with white glass, and black matt with black glass. Highly flexible, the new communication system is designed for the wall via surface-mounted installation or deck-mounted using its base. Ideal for conversions and retrofits, Gira recommend the home station is supplied in combination with the Gira DCS 2-wire bus system - a configuration tool which enables connection to the IP network and easy configuration. Less energy consumption By doing so, the DCS bus allows supply for up to 28 Gira surface-mounted video home station 7 devices: ideal when specifying for a high-rise apartment building as each home station does not require additional power supply to operate. Simply select the push-button start-up function or quickly and conveniently set-up the device using the Gira Project Assistant (GPA). The home station can provide tactile feedback by vibrating during full touch operation With TFT display, your customers benefit from less energy consumption which will reduce the cost of utility bills in the home. It also provides a sharp visibility by removing any geometric distortion on-screen: great for tired eyes or users with laboured vision. Significantly, the new Gira Video Home Station 7 is designed with an ‘alert feature’ meaning if the user is visually or hearing impaired, the home station can provide tactile feedback by vibrating during full touch operation: similar to how smartphones operate today. That, combined with the high speech quality of the in-built speakerphone function promises optimum control and accessibility for all types of customer. Basic functions Some features of Gira Video Home Station 7 are as follows: Local image memory (SD Card) able to export recorded images Speakerphone function with excellent voice quality High-resolution screen with touch function and tactile feedback Clear image thanks to 7-inch display with wide field of vision Convenient operation using icons High-quality materials and compact dimensions Intuitive control of the basic functions with speed dial buttons Secure with pin protection and access Programmable to create multiple preferences and settings per user
Resideo Technologies, Inc. is highlighting its latest offerings at ISC West 2019 for the first time as a standalone company, following its successful spinoff from Honeywell. The security industry will see Resideo’s new home automation platforms, a new security dealer loyalty program and how the companies’ new voice, video and mobile solutions integrate with consumer’s connected lifestyles to give dealers opportunities to expand their businesses. Home security “We are fully committed to providing our dealers with the right products and programs they need to win more customers, keep them longer and drive profits, while delivering an exceptional homeowner experience,” said Alice DeBiasio, vice president and general manager, Residential Pro Security at Resideo. “Increasingly, a majority of consumers prefer to have a professional install their home security system because it offers them assurance it was done right and will work correctly when they need it. It’s the professionally installed and monitored solution that helps homeowners have peace of mind that if something happens, their local police or emergency personnel will be alerted to help protect what matters most – their loved ones, valued possessions and property.” The loyalty program provides sales and marketing support, training and financial rewards Premier security dealer programme Further demonstrating its commitment to the professional channel, the company has launched the Resideo Premier Security Dealer Program to help participating dealers expand in the security and smart home market, while driving value for homeowners. Led by industry veterans and designed with input from top security dealers, the loyalty program provides sales and marketing support, training and financial rewards, and will help dealers differentiate in today’s market. Next generation security platform Resideo is showing the new Honeywell Home ProSeries Security and Smart Home Platform that will be available later this year. From an entry-level security installation to a fully integrated smart home solution, the ProSeries was designed to give dealers the end-to-end platform they need to deliver a complete security and smart home solution. The platform offers fast and responsive operation and creates a sophisticated user experience that is simple to understand. The ProSeries boasts numerous features to fit today’s consumer lifestyle including built-in voice control for hands-free operation A common user interface is featured across all customer touchpoints – panel, touchscreen, app – making the system easy for consumers to learn and operate. In addition, the ProSeries boasts numerous features to fit today’s consumer lifestyle including built-in voice control for hands-free operation, video alarm verification to reduce false alarms, and the convenience of Bluetooth system disarming. Line of sensors and life safety devices Built on a common platform, dealers can learn one system and know them all for easy installation and support. The expanded line of sensors and life safety devices are interchangeable across the entire platform to help reduce inventory and training costs, and user-replaceable parts provide added convenience and help to reduce truck rolls. Additionally, the new system features a modular design with expansion modules, allowing dealers to buy only what they need to help drive down operating costs. The ProSeries platform will integrate with the next generation of Resideo Total Connect for a seamless user experience. The updated platform features a redesigned consumer interface, faster connection and improved functionality, all streamlined with remote programming and device management through AlarmNet 360. Other technologies on display Expanding Smart Home Ecosystem: As voice assistants continue their use in homes, Resideo is expanding its ecosystem with key integrations to give users control of their system from their voice assistant platform of choice. In addition to Amazon Alexa, Total Connect will integrate with Google Assistant to provide additional voice controls, as well as IFTTT to help users connect more devices and services together for a broader platform. Total Connect Intelligent Multi-Family Property Solutions: New feature allows property managers, builders and others to remotely manage multiple properties while offering smart security options to renters. LTE (Long Term Evolution) Cellular Communicators: Resideo’s expanded line of LTE radios provides enhanced security and system longevity. Dealers are invited to visit the LTE opportunity pavilion located within Resideo’s booth to learn how they can turn routine upgrades into new sales opportunities. Tuxedo Graphic Touchscreen for VISTA®: The new Tuxedo graphic touchscreen controller offers a friendly user interface and seamless integration with security and automation, to help attract new customers and upgrade existing ones In addition, Brandon Board, chief information security officer at Resideo, will participate in the session Consumer Privacy – How Can Security Lead the Way? on Thursday, April 11, at 9:45-10:45 a.m. PDT. The panel session will explore current practices and opportunities for the security industry to strengthen their leadership in privacy standards.
Tavcom Training, part of Linx International Group, has been chosen by leading alarm manufacturer Texecom to assist in providing professional training for installers. Through the Texecom Academy online portal, installers have the opportunity to gain a BTEC Level 3 intruder alarms qualification developed in conjunction with Tavcom Training. BTEC Level 3 Intruder Alarms course Wayne Foster, Technical Services Manager at Texecom states “Texecom Academy benefits our installers by giving them the skills and expertise to ensure the installation and maintenance of every Texecom system is done efficiently and to the highest possible standard. It also provides end users with the peace of mind that the work is being carried out by an installer with a recognised accredited qualification.” We are excited to be working with Texecom to deliver our BTEC Level 3 Intruder and Hold Up Alarms course" Andrew Saywell, Head of Sales at Tavcom Training adds, “We are excited to be working with Texecom to deliver our BTEC Level 3 Intruder and Hold Up Alarms course. Expert knowledge helps installers to stand out from the competition and provides their customers with the best service. We have worked very closely with Texecom to ensure the training syllabus perfectly matches the real world needs of the professionals who design, install, commission and service these systems.” Texecom – Tavcom partnership Wayne Foster continues, “Our expert teams are always on hand to offer support, but we also believe in empowering our installers with the knowledge they need to address any issues themselves. It is better for them, better for the end customer and better for us.” As a result, Texecom and Tavcom will also be providing ‘bite size’ training modules via their online portal. The modules are based on the top 20 technical support call topics identified by Texecom. Detection devices The first of these modules, entitled ‘Detection Devices’, will be offered free of charge to Texecom installers. Wayne Foster concludes, “We are committed to producing the highest quality products and ensuring our installation partners and end users receive the very best service.”
There’s no question that the popularity of Do-It-Yourself (DIY) security and home automation products is on the rise. The reasons for the growth in DIY sales are numerous, including increased awareness of home automation products, fast set-up, limited (if any) installation costs, and interoperability with other smart security products. In fact, with the parallel rise of smart home hubs like Alexa and Google Home, many people are opting to attempt the set-up of smart home devices without any professional assistance. According to a 2018 Residential Security Market Report prepared by Parks Associates and Security Sales & Integration magazine, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. Let’s look at a few of them. Increase in revenue for dealers With their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchaseThere are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Wireless, connected smart locks For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to wirelessly communicate with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for new security installations And they can do all this from a prime, convenient location – the front door, as well as other points of entry like the side or back doors. Plus, smart lock conversion kits like Kwikset Convert let homeowners easily bring home automation capabilities to their door without altering the aesthetics of the entry. Connected smart locks can allow homeowners to set up their home with custom scenarios, right before they step inside. For example, residents can program their lock so that every time they unlock the door, a foyer light goes on, temperatures begin to rise to a set level – even connected coffee makers can begin to make a cup. Portfolio of home automation products One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatileSmart locks are just one example of the potential of DIY products to spark a homeowner’s interest in a wide range of other home automation devices, many of which would benefit from professional installation. One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatile and offer a complete portfolio of home automation products. The larger the home automation offering, the more devices there are to sell and install, the larger the installation required, the greater the need for professional installation. Many homeowners who feel like they have a certain level of handiness will start by trying to do it themselves with a DIY product. But things don’t always go as planned, especially if they are attempting to set up a robust home automation system. First off, just because a product is DIY doesn’t mean that the old products that are being replaced are going to easily make way for the new. A DIY thermostat or smart lock might require that the old equipment (and possibly wires) get tugged out of the wall. Messy holes might need to be filled. Advantages of professional installation Even after the old system has been removed, homeowners planning on setting up a connected system may soon realise they don’t have the electrical skills or technological know-how to install and connect all devices, get a system programmed correctly, and get everything up and running smoothly. Professional installers have learned from experience; there’s very little that they haven’t seen before. With their years of experience, installers know the best way to automate a home and how to create a custom smart home experience Do-it-yourselfers might be able to solve problems by searching the internet and finding videos. But, then again, they might not. After going the DIY route once, many full-home automation system enthusiasts are beginning to realise that the best way to get things done right the first time is to leave the installation and set-up to a professional. Professional installers can and should bring an extra level of experience and guidance to the process. Their services should go beyond tech installation and also include interface design. With their years of experience, installers know the best way to automate a home – how to create a custom smart home experience that doesn’t make the user feel less than smart. Selling additional home automation products If a problem arises due to installation error, the DIYer does not have any recourse to correct these mistakesResidential security dealers who offer professional installation should be willing to embrace the DIYer who has attempted to do a self-install but has not been able to complete the process successfully. With an open mind to this scenario, they can save the day for the DIYer, as well as create an opportunity to sell additional home automation equipment that the DIYer may not have known to be available. The disparity between DIY and professional installation also brings to light the fact that there are no ‘satisfaction guarantees’ and no ‘installation/labour warranty’ available when a home automation system is installed by a DIYer. If a problem arises with either the equipment connectivity due to installation error, or if a piece of equipment is installed incorrectly, the DIYer does not have any recourse to correct these mistakes. This may not be as critical if a DIYer installs a minor piece of equipment, but with something as critical as securing and protecting their home with a home automation and security system, most people want full peace of mind that everything has been installed correctly. Reduces connection instability According to a 2017 study by the analyst firm, IHS Markit, “The quality of the equipment is usually higher in professionally installed systems, and professional configuration and setup greatly reduces the potential for connection instability…” This is an issue that DIYers may come to realise over time. On the other hand, one issue DIYers may recognise right away, especially if they are attempting to connect multiple devices, is that the connectivity may be inconsistent. Professionally installed devices operating on a wireless protocol might deliver better, consistent, longer-range connectivity IHS Markit explains that, “DIY systems rely on open protocols and Wi-Fi connectivity that can sometimes be unreliable, creating connection issues. Some of the sensors can become unrecognisable to the system, requiring intervention from the user. In contrast, professional wireless systems rely on UL- or EN-certified equipment to operate on the basis of proprietary frequency, enabling them to work with the control panel much more seamlessly.” In other words, professionally installed devices operating on a wireless protocol, even an open-source protocol like Z-Wave, might deliver better, consistent, longer-range connectivity, and fewer headaches. Not everyone is a DIY customer There are customers who want someone to install the devices correctly and help them learn how to use and maintain themThere’s no doubt that there’s a segment of the security and home automation market that loves to spend their free time doing their own home improvement. They are watching videos, reading how-to books and manuals, and enjoying every minute. There’s also a segment of the market whose top goal is to save money up front. For these customers, there’s no getting around the joy of saving money with the lower cost of many DIY products. But there are also a great number of prospective customers out there for whom DIY is of absolutely no interest. These consumers do not want to be their own IT department. They want expert help: they want someone to install the devices correctly and help them learn how to use and maintain them. The IHS Markit study points out what many home automation dealers already know: that the elder and aging-in-place markets are an ideal destination for the security and convenience of home automation products. The study says, “Many senior citizens are not tech savvy enough to install a DIY system by themselves, so they tend to rely on professionally installed systems that are usually maintained by a family member.” Along with the senior citizens market, there are many other market segments out there that still desire worry-free professional installation. Installers should offer a range of products that includes some DIY products, and some leave-it-to-a-pro products Producing complete and custom solutions Perhaps the best way for dealers and installers to stave off that feeling of doom that they might have about DIY is to tackle the problem head on and be creative. Offer a range of products that includes some DIY products, and some leave-it-to-a-pro products – consider the DIY product a great entry point for a more comprehensive system. Play up the peace of mind that comes with professional installations and support that pitch with flexible monitoring contracts and service plans. Share what you do and why; relay your passion for producing complete and custom solutions and communicate how you add value to any and every sale. No one, not even the most tech-savvy consumer, wants to install their own products if the end result is that the product doesn’t work the way it should. That’s where the pros can, should and will always come into play.
Johnson Controls recently unveiled the findings of its 2018 Energy Efficiency Indicator (EEI) survey that examined the current and planned investments and key drivers to improve energy efficiency and building systems integration in facilities. Systems integration was identified as one of the top technologies expected to have the biggest impact on the implementation in smart buildings over the next five years, with respondents planning to invest in security, fire and life-safety integrations more so than any other systems integration in the next year. As advanced, connected technologies drive the evolution of smart buildings, security and safety technologies are at the center of more intelligent strategies as they attribute to overall building operations and efficiencies. SourceSecurity.com spoke with Johnson Controls, Building Solutions, North America, VP of Marketing, Hank Monaco, and Senior National Director of Municipal Infrastructure and Smart Cities, Lisa Brown, about the results of the study, smart technology investments and the benefits of a holistic building strategy that integrates security and fire and life-safety systems with core building systems. Q: What is the most striking result from the survey, and what does it mean in the context of a building’s safety and security systems? The results show an increased understanding about the value of integrating safety and security systems with other building systems Hank Monaco: Investment in building system integration increased 23 percent in 2019 compared to 2018, the largest increase of any measure in the survey. When respondents were asked more specifically what systems they we planning to invest in over the next year, fire and life safety integration (61%) and security system integration (58%) were the top two priorities for organisations. The results show an increased understanding about the value of integrating safety and security systems with other building systems to improve overall operations and bolster capabilities beyond the intended function of an individual system. Q: The survey covers integration of fire, life safety and security systems as part of "smart building" systems. How do smarter buildings increase the effectiveness of security and life safety systems? Hank Monaco: A true “smart building” integrates all building systems – security, fire and life-safety, HVAC, lighting etc. – to create a connected, digital infrastructure that enables individual technologies to be more intelligent and perform more advanced functions beyond what they can do on their own. For example, when sensors and video surveillance are integrated with lighting systems, if abnormal activity is detected on the building premise, key stakeholders can be automatically alerted to increase emergency response time. With integrated video surveillance, they also gain the ability to access surveillance footage remotely to assess the situation. When sensors and video surveillance are integrated with lighting systems abnormal activity on the premise can automatically be detected Q: How can integrated security and life safety systems contribute to greater energy efficiency in a smart building environment? Hank Monaco: Security, fire and life-safety systems can help to inform other building systems about how a facility is used, high-trafficked areas and the flow of occupants within a building. Integrated building solutions produce a myriad of data that can be leveraged to increase operational efficiencies. From an energy efficiency standpoint, actionable insights are particularly useful for areas that are not frequently occupied or off-peak hours as you wouldn’t want to heat or cool an entire building for just one person coming in on the weekend. When video surveillance is integrated with HVAC and lighting systems, it can monitor occupancy in a room or hallway. The video analytics can then control the dimming of lights and the temperature depending on occupant levels in a specific vicinity. Similarly, when access control systems are integrated with these same systems, once a card is presented to the reader, it can signal the lights or HVAC system to turn on. In this example, systems integration can ultimately help enable energy savings in the long run. Security and life safety systems contribute to help enable greater energy efficiency and energy savings in the long run Q: What other benefits of integration are there (beyond the core security and life safety functions)? Hank Monaco: Beyond increased security, fire and life-safety functions, the benefits of systems integration include: Increased data and analytics to garner a holistic, streamlined understanding of how systems function and how to improve productivity Ability to track usage to increase efficiency and reduce operational costs Enhanced occupant experience and comfort Increased productivity and workflow to support business objectives Smart-ready, connected environment that can support future technology advancements Q: What lesson or action point should a building owner/operator take from the survey? How can the owner of an existing building leverage the benefits of the smart building environment incrementally and absent a complete overhaul? Lisa Brown: Johnson Controls Energy Efficiency Indicator found that 77% of organisations plan to make investments in energy efficiency and smarter building technology this year. This percentage demonstrates an increased understanding of the benefits of smart buildings and highlights the proactive efforts building owners are taking to adopt advanced technologies. There is an increased understanding that buildings operate more effectively when different building systems are connected As smart buildings continue to evolve, more facilities are beginning to explore opportunities to advance their own spaces. A complete overhaul of legacy systems is not necessary as small investments today can help position a facility to more easily adopt technologies at scale in the future. As a first step, it’s important for building owners to conduct an assessment and establish a strategy that defines a comprehensive set of requirements and prioritises use-cases and implementations. From there, incremental investments and updates can be made over a realistic timeline. Q: What is the ROI of smart buildings? Lisa Brown: As demonstrated by our survey, there is an increased understanding that buildings operate more effectively when different building systems are connected. The advanced analytics and more streamlined data that is gathered through systems integration can provide the building-performance metrics to help better understand the return on investment (ROI) of the building systems. This data is used to better understand the environment and make assessments and improvements overtime to increase efficiencies. Moreover, analytics and data provide valuable insights into where action is needed and what type of return can be expected from key investments.
In the state of the residential security market today, we see many who are offering home security packages that rely on numerous sensors and multiple devices to provide a comprehensive coverage of the home and provide peace of mind. Each individual sensor or device within the package provides a specific functionality, and the user finds himself burdened by an overwhelming amount of sensors and devices. This overload is intensified by the penetration of additional IoT and smart devices into the home, such as pet-cams or smart speakers that add to the burden of installation and maintenance. In addition, we are witnessing the rise in popularity of DIY security devices, indicating that users are looking for models and technologies that provide both contract flexibility and simplicity of use. The past years have seen major advancements in radar technology, which have brought the formerly military technology into the consumer space. Radars provide interesting prospects for home security and smart homes due to several inherent characteristics which give it an advantage over existing technologies. The resolution of an advanced radar sensor enables not only presence detection, but also provides advanced features for security, automation and well-being Advanced security and automation features Of primary importance, a consumer designed radar sensor provides the user with full privacy, but the use of radar is also beneficial because it is indifferent to environmental, temperature and lighting conditions. In addition, radar signals (at certain frequencies) are capable of penetrating through almost any type of material, enabling concealed installation, robust monitoring in cluttered spaces and even the coverage of several separate rooms with only one device. In terms of capabilities, simple time of flight 2-antenna radar sensors, which have been around for a while, do not provide much additional value in comparison to existing solutions and are not necessarily competitive in terms of pricing. However, the new generation of radar sensors are also opening up new capabilities previously achieved with optics only. Today, the resolution of an advanced radar sensor is high enough to enable not only presence detection, but also to provide advanced features for security, automation and well-being, all in one. Imagine for example, that the security sensor installed in your elderly parent’s home could also detect a fall having occurred, monitor the breathing of a baby or even leaks in your wall. Due to the unique field of view that radar provides as well as the multi-functional potential, this technology will be the key to the awaited convergence of smart home functionalities and minimisation of home devices. The security sensor installed in your elderly parent’s home could also detect a fall having occurred Secret of the consumer radar A radar sensor’s accuracy and its ability to support wide functionality and applications is determined initially by its resolution, which is based on two key factors: bandwidth and number of channels. The wider the bandwidth and the more channels the radar supports, the more accurate the data received. Imagine the difference between a 1990s television model and a 4K 2018 television model - As the resolution is ever improving, the sharper and more detailed is the image. When looking at the short-range radar sensor market, prominent companies such as Texas Instruments and NXP are offering radar-on-chip solutions supporting 2\3 transmitters (Tx) and 3\4 receivers (Rx), mainly utilising frequency bands of 77-81GHz, as they target mostly automotive and autonomous driving applications. Another company that develops such radar-on-chip solution is Vayyar Imaging, an Israeli start-up, founded in 2011, that developed a radar sensor for 3D imaging. Vayyar Imaging directly targets the smart home and security markets with its radar-on-chip, developing modules and products for intruder detection, automation and elderly care (fall detection). Providing not only chips, but complete systems, the new model makes radar technology highly available and accessible. The radar-on-chip technology opens the door to installation of security and well-being devices in locations where privacy or environmental conditions pose an issue Radar-on-chip solution The radar-on-chip solution supports 72 full transceivers, an integrated DSP and radar bands between 3-81GHz. The resolution provided by this type of specification is high enough to provide subtle information about people’s real time location posture (lying down\falling\sitting\walking), and breathing, and enables to classify pets from humans, but it is low enough as to not compromise privacy. This type of technology opens the door to installation of security and well-being devices in locations where privacy or environmental conditions pose an issue, such as in bathrooms or heavily lit environments. Moreover, utilisation of this technology allows to dramatically minimise the numbers of sensors installed in the home, as it provides full home coverage with just one or two sensors and enables using the same HW to support additional capabilities such as breath monitoring, fall detection and highly accurate automation. Using AI and machine learning, the data derived by these sensors can be leveraged to provide smarter, verified alerts on the one hand and whole new insights on the on the other. The sensor can be tuned to learn the location of the house entrances or boundaries, where the inhabitants are expected to be at night, or where they should be expected to enter from into the home, adding new logics to the traditional yes\no decision making. Home security is widely regarded as a necessity, provides peace of mind to people and is integral to people's day to day lives Additional smart home services Among the evolving home technology verticals, security is by far the most relevant and integral to people’s day to day lives. Home security is widely regarded as a necessity and provides peace of mind to people. Being a legacy industry with many well-known and well-trusted brands, security players are well positioned to introduce new technology into the home and have the ability and credibility to expand their offerings to additional smart home services by utilising existing infrastructure and channels. With technology giants entering the security arena through the smart home door the DIY security solution market expected to explode with a CAGR of 22.4% (according to a report by Persistence Market Research). Now that new pricing and service models offer minimal commitment, traditional security players will need to step up. Security companies will need to explore new technologies and expand their offering if they intend to stay relevant and competitive in a market trending on functionality converge and minimisation of maintenance and installation costs.
Security is more-than-ever linked to consumer electronics, especially in the residential/smart home market. CES 2018 in Las Vegas is therefore brimming with news that will have a direct impact on the security market, today and especially looking into the future. Products for the future of security CES is a giant trade show for consumer electronics with 2.75 million net square feet of exhibitor space and featuring more than 3,900 exhibitors, including 900 startups - in contrast, ISC West has some 1,000 exhibitors. During the week-long show welcoming 170,000-plus attendees from 150 countries, more than 20,000 new products are being launched. The products incorporate ingredient technologies such as artificial intelligence and 5G that will also be familiar elements as the future of the security industry unfolds. Familiar players at security shows also have a presence at CES, and many consumer technologies on display offer a glimpse of what’s ahead for security The areas of consumer electronics and security are closely intertwined. For example, Apple recently expanded near-field communication (NFC) support to include the NDEF (NFC Data Exchange Format), which will likely accelerate the adoption of smartphones for access control credentialing. In another recent development, Amazon acquired Blink, a home security camera startup that offers wireless home security systems. The acquisition aligns with Amazon’s effort to offer more home devices. Key security technologies at CES 2018 Familiar players at security shows also have a presence at CES. For example, Bosch is highlighting its “Simply. Connected” portfolio of smart city technology to transform security as well as urban mobility, air quality and energy efficiency. Many consumer technologies on display offer a glimpse of what’s ahead for security. Are Panasonic’s 4K OLEDs with HDR10+ format or Sony’s A8F OLED televisions a preview of the future of security control room monitors? At CES, Johnson Controls is announcing support for Apple HomeKit now offered in their DSC iotega wireless security and automation solution. Consumers can manage both their security system and also other home automation abilities using Apple’s Home app, or Siri on their iPhone, iPad or Apple Watch. Interlogix is announcing new features and components of its UltraSync SmartHome system, including hands-free voice control, high-definition cameras, an LTE cellular module and soon-to-be-released doorbell camera. The areas of consumer electronics and security are closely intertwined Developments in crime awareness ADT has a high profile at CES, including the launch of its ADT Go mobile app, equipped with 24/7 emergency response from ADT’s live monitoring agents and backed by Life360’s location technology, providing emergency response, family connectivity, safety assistance and crime awareness. ADT is also unveiling a video doorbell and expanding its monitoring to cybersecurity. IC Realtime is introducing Ella, a cloud-based deep-learning search engine that augments surveillance systems with natural language search capabilities across recorded video footage. Ella enables any surveillance or security cameras to recognise objects, colours, people, vehicles and animals. Ella was designed using the technology backbone of Camio, a startup founded by ex-Googlers who designed a simpler way to apply searching to streaming video feeds. It’s a “Google for video:” Users can type in queries such as “white truck” to find every relevant video clip. Smarter homes and smarter computers Do-it-yourself smart home security company Abode Systems announces iota, an all-in-one system giving customers more freedom and flexibility to build out and monitor their smart home. The new form factor has a built-in full-HD resolution camera enabling customers to see and hear what’s going on in their home 24/7 while a built-in gateway supports hundreds of devices to make homes more convenient, safer and more secure. There is also support for Apple HomeKit. Highly programmable and high-performance platforms will no doubt play a role in the future of video surveillance systems in our market The Z-Wave Alliance will host 30-plus leading smart home brands in the Z-Wave pavilion at CES. A full walk-through home will demonstrate different brands working together to create one cohesive smart home experience. Sigma Designs unveils its 700-Series Z-Wave platform, including numerous performance and technology enhancements in energy-efficiency and RF performance. Personal protection in attendance Self-defence product company SABRE will debut a combination pepper spray with dual sound-effect personal alarm that “alternates between the traditional wailing sound and a primal scream, while a strobe blinks 19 times per second to disorient assailants.” SABRE’s Modern Fake Security Camera includes “sleek, realistic design to deter would-be thieves.” Chip maker Ambarella is introducing the CV1 4K Stereovision Processor with CFflow Computer Vision Architecture. The chip combines environmental perception with advances in deep neural network processing for a variety of applications, including video security cameras and fully autonomous drones. At CES, applications will focus on automotive uses, including advanced driver assistance systems (ADAS), self-driving, electronic mirror and surround view systems. The highly programmable and high-performance platform will no doubt play a role in the future of video surveillance systems in our market. A full walk-through home will demonstrate different brands working together to create one cohesive smart home experience Extending home security and efficiency The Ring whole-house security ecosystem creates a “Ring of Security” around homes and neighbourhoods. Products include “Stick Up” indoor/outdoor security cameras, integrated LED lighting, a “Ring Alarm” integrated bundle for $199 including a base station, keypad, contact sensor, and Z-Wave extender. “Ring Protect Plans” include 24/7 professional monitoring. The “Streety” phone app, from Vivint Smart Home, extends home security into the neighbourhood. Streety makes it easy for neighbours to monitor neighbourhood activity through a network of shared residential cameras. They can keep an eye on kids, cars and property through live video feeds and use recorded video clips to investigate incidents. A new device making its debut at CES is the Walker “commercialised biped robot,” from UBTECH Robotics, which provides a complete home butler service and is designed to ease the day-to-day operations of a busy home or office. The varied of functions includes video surveillance monitoring, security patrol monitoring, motion detection and “instant alarm,” as well as dancing and playing games with children. The company says Walker will “bridge the gap between technologies that were once only available in scientific research institutions and everyday people.”
Cybersecurity is an ongoing concern in the realm of home automation and security systems. Joe Albaugh brought a unique perspective to the subject in July when he became Chief Security Officer (CSO) of Vivint, the second largest residential security and home automation provider in the United States. Albaugh’s approach to the cybersecurity aspects of home automation is based on his 20 years of experience including past positions as chief information security officer for three large, critical infrastructure agencies of the U.S. government. “I preached in the federal government that there is a convergence between automation, operations and administration, all using the same technology and relying on the same operating systems,” Albaugh says. Challenges in the home automation market are “very similar” given the emergence of the “Internet of Things” and the resulting capabilities that will evolve, he adds. Albaugh says home automation, like government and enterprise systems, can benefit from a holistic awareness of risk mitigation that encompasses considerations from logical access control to secure software to authentication and encryption. Albaugh says there is an expectation that home automation systems are secure, but information gleaned from conferences and threat intelligence suggests that isn’t true. “You can look at each piece independently and dedicate resources to each, but a holistic approach gives a better outcome,” he says. "I preached in the federal government that there is a convergence between automation, operations and administration, all using the same technology and relying on the same operating systems" “I think having cyber-security expertise and understanding its operational impacts [points to] smart ways to securely enable business,” says Albaugh. “It’s a great time to pair my expertise with the capability and vision of this company.” Albaugh was chief information security officers for the U.S. Department of Transportation and formerly with the Federal Aviation Administration (FAA); before that, he was chief information security officer and acting chief information officer for the U.S. Food and Drug Administration. Headquartered in Provo, Utah, Vivint traces its founding back to 1995; the new company took the name APX Alarm Security Solutions in 1999 and was later rebranded as Vivint in 2010. The Blackstone Group purchased Vivint for more than $2 billion in 2012. With 7,000 employees including 3,000 seasonal sales reps and technicians, Vivint serves more than 850,000 customers in the United States, Canada and New Zealand. Revenue in 2013 was $500.9 million. Albaugh says he was drawn to Vivint because of the company’s mission to combine cohesive, intelligent home automation systems with good customer service. “Coming to Vivint was a way to move up in my career path personally and to be part of something that is evolving to the next level,” he says. In the home automation market, Albaugh sees the need to balance system functional with the degree of needed security. If a system is “too secure,” it would likely not function effectively; while a “wide open” system would be prone to attack. “I try not to be Chicken Little saying the sky is falling. It’s about risk and risk tolerance. There are different opinions about how secure systems need to be, and a polarity about how they need to be managed,” he says. “I focus on polarity management – is it all privacy or no privacy? – but the answer is somewhere in between. Home systems can use information to make the home experience better, but the issues revolve around transparency and due diligence and education, beginning and ending with awareness by the end user.” Many consumers today are willing to exchange a level of privacy if they get benefits in return; the popularity of social networks are one example. Albaugh points to another example: How credit card companies use private information to avoid unauthorised charges, for example by analysing spending patterns and notifying the consumer if a charge request doesn’t match the patterns. "With market estimates of the industry reaching $100 billion in total revenue by 2018, there’s a lot of opportunity ahead of us" Albaugh says it’s much easier to make cost-focused risk decisions when an industry is in its infancy – as the home automation sector is now – than later when usage is more widespread. It’s also much more effective (and less expensive) to “build security into” a system than to “bolt security onto” a system later on. “There also is a cost consideration – you don’t want to spend $500,000 to get $5,000 worth of value,” he says. “You want to have all the risks and potential possibilities before you. We have a great opportunity now to build in security pragmatically rather than add it on later. There are many lessons of cybersecurity that are about being proactive.” “I wouldn’t want to speculate too much on the maturity of home automation in 5-10 years, but with market estimates of the industry reaching $100 billion in total revenue by 2018, there’s a lot of opportunity ahead of us,” says Albaugh. Given projections, it’s not surprising that a lot of players are getting involved, including large companies like Google and Apple. “I can guarantee that as we continue to interlace our homes with Internet-accessible technologies – and extend our reliance on automation for everything from convenience and efficiency, to life safety – we will increasingly expose ourselves to cyber-risks,” Albaugh adds. “We should have already learned some valuable lessons from mistakes made in the past, such as bolting on security after the fact, or worse, leaving it off completely.” ”I believe that the automation companies that build pragmatic security capabilities into their offerings and their organisations, and that recognise the interdependencies of each, will be better positioned for success in this industry,” Albaugh says. “That’s why I came to Vivint.”
The security market is awash in stories about how big companies sought to step in and transform the market, from GE to Cisco to several cable or telecom companies. There is generally a lot of hand-wringing over “what it means” when you hear about a big company entering the market. So far the impact of bigger players on our status quo as a fragmented market has been minimal, but it still causes waves when a big company sets its sights on security. Such is the case with Apple, the latest big consumer company setting its sights on our market. Apple recently announced that its new iOS 8 software development kit (SDK) includes HomeKit, a standardised network protocol to communicate with and control connected devices in a user’s home. The idea is that you can tell Siri you’re going to bed and she will automatically close the garage door, dim the lights, set the thermostat (and presumably arm the security system). Home automation has recently been a growing subset of the home security market, with security companies adding new home automation capabilities to their core systems based on the premise that a security system is the logical point of convergence for automation in the home. Could Siri disrupt the entire home automation market or threaten the security industry’s stake in it? Or will Apple’s software merely provide new opportunities for product enhancements? Only time will tell. (Some security professionals prone to panic might find solace in Apple’s unsuccessful attempt to redefine the home television market – ever heard of Apple TV?) NEST programmable thermostats and smoke detectors are installed in 1.1 million households, which potentially provides Google its own gateway into the home automation business But Apple isn’t the only big consumer brand nibbling around the edges of home automation. When Google bought NEST for $3.2 billion earlier this week, many people in the security market took note. NEST programmable thermostats and smoke detectors are installed in 1.1 million households, which potentially provide Google its own gateway into the home automation business. Conventional wisdom says that a rising tide lifts all boats. Might the endorsement of players like Apple and Google lift the fortunes of everyone in the security arena by expanding the market and raising awareness of the growing home automation sector? You could certainly argue the reverse: I have heard the failure of near field communication (NFC) to gain traction attributed to Apple not embracing the capability on its devices. With new big players in town, how will the role of home security companies change? Could Google or Apple or another huge player take over the market? These aren’t just interesting topics for cocktail hour; they could impact our future as an industry. It will be interesting to watch. UPDATE: More shock waves impacting the home automation market now with the acquisition of Web-enabled home video camera manufacturer Dropcam by Nest Labs, which is owned by Google. Here's a comment from Matt Rogers' blog (he is Nest's founder and head of engineering): "Eventually, the plan is for us to work together to reinvent products that will help shape the future of the conscious home and bring our shared vision to more and more people around the world. For now though, not much will change. Dropcam products will still be sold online and in stores. And Dropcam customers will still continue to use their Dropcam accounts." More fuel for the fiery transformation of the home automation sector. Is the security market ready for “the conscious home?”
IP video intercom systems are becoming more popular not only in industrial environments but also in residential projects. Security business has moved towards IP technology. Video intercom, on the other hand, is a key system that should be considered as a link between the user and the security systems due to its integration capabilities. With MEET, it’s easy to integrate video surveillance systems and receive alarms at home. It can be integrated with third-party home automation systems and access control solutions. Face recognition, CCTV visualisation MEET system is a 100% IP technology based on a Point-to-Point infrastructure MEET, the most advanced IP system from FERMAX, was specially designed for residential communication. Secure, reliable and with cutting-edge functionalities, it ensures an outstanding high-quality audio & video, featuring call divert. Moreover, it is easy to install and maintain, with almost unlimited capacity. The system is a 100% IP technology based on a Point-to-Point infrastructure, highly efficient, flexible and powerful. As pointed out by Juan Madrid, Business Development Director and IP Product Manager at FERMAX, “MEET second-generation technology allows our customers to benefit from a top-notch 100% full IP system, even compatible with GPON infrastructure, and a broad range of built in security functions as proximity reader, lift control, face recognition, CCTV visualization and alarm detection”. Monitoring CCTV cameras The devices communicate directly, so MEET does not require central units or servers which could compromise the availability of the system in the event of an unforeseen error. MEET allows the installer to freely assign the range of IP addresses according to the needs of each project, and thus facilitate the control of the networks in every building. MEET system, has already been successfully adopted by FERMAX integrators worldwide MEET system, launched in January 2018, has already been successfully adopted by FERMAX integrators worldwide. “The market feedback has been very positive, especially due to the flexibility of the system, its capability to integrate with Wiegand controllers or readers and to monitor CCTV cameras through RTSP protocol. All these features allow the system to fulfil project requirements from different markets around the world” assures Francisco Alapont, Solutions Department Director and Digital Business at FERMAX. Home automation integration MEET is the system that brings to life the state-of-the-art digital panels which include a triple access control system: face recognition, keypad and proximity. The system’s range is made up of digital panels, one-button panels, touch screen monitors, concierge stations and various accessories. KIN panel, for instance, is an interactive approach featuring touch screen. While being elegant and customizable, it allows the visitor to interact in a simple way with its user interface. MILO panel and MEET Guard Unit are outstanding due to their design and intuitive interaction features. When it comes to the apartments, MEET offers indoor monitors with a simple and compact design. WIT PoE monitor, with its technology and exclusivity, is specially designed for home automation integration and suitable to fit in the most sophisticated environments; MIO monitor, is a symbol of urban and modern residences, represented by its compact and simple design. Single internet connection Our customers will benefit from a wide variety of intercom and security functions in all MEET products" Call Divert function to smartphone has been one of the key goals achieved thanks to MEET ME App, which features a high-resolution image even in portrait mode. It is not only an additional gadget; it is a part of the core features of MEET, which implements by default this function at zero cost. “Connectivity is the cornerstone of FERMAX´s strategy. With MEET system we can offer a seamless and enhanced experience to our installer, connecting our MEET monitors by default without any additional costs related to servers, gateways or licenses. Only one single Internet connection for the building is required.” adds Francisco Alapont. Competitiveness is key for FERMAX and MEET IP technology allows to offer a complete bundle of features already built in the product without increasing its price. “Our customers will benefit from a wide variety of intercom and security functions in all MEET products. This adds value to the MEET system and revert back to the installer as a turnkey solution in terms of easiness of installation and cost reduction” says Juan Madrid.
Your Homes Newcastle (YHN) manages more than 26,000 properties on behalf of Newcastle City Council. They are piloting an innovative fire detection system in partnership with OpenView Security Solutions, the UK’s largest privately-owned independent security company and a national supplier of fire, electrical and mechanical services to the public and private housing sector. MOBOTIX thermal imaging cameras have been installed in 3 multi-storey blocks across the city to continually monitor temperatures in the buildings’ bin chute rooms. The thermal cameras will send an alarm to OpenView’s central control centre and the fire service immediately if an unexpected heat pattern is detected. The early detection system provided by the OpenView now means that residents can be reassured of much faster response times from the fire service in the event of an incident, minimising the potential impact on occupants and their properties, so that they and their homes are far safer as a result. Risks and Challenges Ensuring safety of residents through early detection and prevention of potential fires To be able to react quickly to verify a fire situation Alerting the fire service within seconds of a potential fire so they can respond rapidly Keeping residents safe and minimising damage to property in the event of a fire The risk to lives and property caused by rapid spread of a fire in high-density apartment blocks Solution provided by MOBOTIX and OpenView MOBOTIX M16 thermal cameras installed in bin chute rooms of 3 YHN multi-storey blocks Thermal technology continuously monitors temperature, triggering an alarm if an unexpected heat pattern is detected Operators in OpenView’s central control room assess and monitor the situation Fire service instantly alerted ready for rapid response MOBOTIX cameras integrated into existing infrastructure with no disruption to residents Potential risk to lives and property minimised through early fire detection Installation of thermal imaging cameras YHN has installed thermal imaging cameras in 3 of its 45 multi-storey blocks across the cityYour Homes Newcastle (YHN) manages community and public housing on behalf of Newcastle City Council. Set up in 2004, the organisation oversees more than 26,000 properties for the council. With fire safety in tower blocks having been in the spotlight since the Grenfell Tower tragedy in 2017, YHN took the decision to pilot an innovative fire detection system. In a trial partnership with OpenView Security Solutions, the UK’s largest privately-owned independent security company and a national supplier of fire, electrical and mechanical services to the public and private housing sectors, YHN has installed thermal imaging cameras in 3 of its 45 multi-storey blocks across the city. “The tragic events at Grenfell Tower have undoubtedly put fire safety in multi-storey blocks under a microscope, but we have been trialling new measures in our multi-storey properties for some time,” says David Langhorne, YHN’s Assets and Development Director. ONVIF compliant thermal cameras OpenView Security designed and installed an early fire detection system using MOBOTIX dual M16 thermal cameras, featuring one thermal and one optical sensor. MOBOTIX thermal sensors measure minute differences in mid-wavelength infrared radiation emitted from an object or body based on its temperature, allowing them to pick up temperature differences of 0.05 of a degree within a temperature range of -40 to +550 degrees Celsius. The ONVIF compliant MOBOTIX cameras contain a powerful CPU that can deliver up to 3 video streams simultaneously The ONVIF compliant MOBOTIX cameras contain a powerful CPU that can deliver up to 3 video streams simultaneously and fulfil the H.264/ONVIF standard, making it easy to combine them with other systems to create unique solutions to real-world problems. By integrating the cameras into YHN’s existing infrastructure, which uses OpenView installed equipment, it was possible to implement the new system without any disruption to residents. Alerts central control room in case of fire Operators are able to monitor images from the thermal lens to pinpoint the exact location of hotspotsThe MOBOTIX M16 cameras were installed in bin chute rooms, where they continually monitor the temperature, sending an alert to the OpenView’s central control room instantly if an unexpected heat pattern is detected. Operators are then able to monitor images from the thermal lens to pinpoint the exact location of hotspots, such as smouldering fires, as well verify the situation via a live feed from the optical lens. An alarm is also raised with the fire service within seconds of a potential fire, making them ready to respond rapidly to a potential emergency situation. According to Andy Ward, Sales Director of OpenView Security Solutions, the innovative fire protection solution enables housing providers to ensure a safer environment for residents and minimise the incidence of false alarms: “It now forms part of our expanding portfolio of fire and life safety solutions, which is one of the fastest growing areas of our business, and consolidates our leading position in the public and private housing sectors.” Faster response times from fire service The early detection system provided by the OpenView now means that residents can be reassured of much faster response times from the fire service in the event of an incident, minimising the potential impact on occupants and their properties, ensuring that they and their homes are far safer as a result. We have wet and dry risers, central alarm systems, smoke alarm activated bin chute fire dampers and bin room sprinklers"“This trial system is one of many fire safety measures currently in place in the blocks we manage across the city. We also have wet and dry risers, central alarm systems, smoke alarm activated bin chute fire dampers and bin room sprinklers,” Langhorne explains. “We pride ourselves on being innovative, so it was an easy decision for us to test something that had not yet been adopted elsewhere,” he adds. Meeting requirements of integrator and end-users Frank Graham, MOBOTIX Regional Sales Manager UK & Benelux, said of the partnership with YHN and OpenView: “We are very happy to be working so closely with both YHN and OpenView in the development and provision of an innovative solution for such a serious issue. “MOBOTIX cameras have inbuilt intelligence to meet all the requirements of integrator and end-users alike and we look forward to a longstanding and fruitful partnership with both organisations moving forward.”
In the aging trend of 21th century with rapid aging population and high healthcare costs are creating a growing demand for care at home, especially for seniors with long-term health conditions. Home care is moving towards tele-health monitoring and telemedicine, including video conferencing and remote monitoring technology to help increase caregiver efficiency while still providing constant convenience to the patients. Living independently and aging gracefully are the ideals that every individual seeks to pursue, and the challenge is to ensure that all people can age with dignity and security. Climax’s GX Cubic Smart Care Medical Alarm is an all-in-one wellness, and personal safety medical alarm solution, designed to help the elderly to manage their long-term health conditions, bridging medical health monitoring information to care providers/hospitals and create points of care to keep them safe in their own homes. GX Cubic medical alarm GX Cubic can be flexibly connected with third-party Bluetooth (BLE) healthcare sensors GX Cubic can be flexibly connected with third-party Bluetooth (BLE) healthcare sensors, like blood glucose monitor, pulse oximeter, blood pressure monitor, or weight for tracking health data and providing customised alerts to meet individual needs. The measurements can be automatically sent to a health professional who can review the results and continuously keep an eye on the patient’s health needs and provide early treatment as necessary. In addition to medical health monitoring, GX Cubic is also compatible with Pivotell Advance Automatic Pill Dispenser to keep secure of all pills, and remind the user to take the correct medicine at the pre-set time. The solution allows health professionals to monitor pill taking timely results and keep an eye on the patients’ treatment as needed. For situation when remote monitoring care given is insufficient and the user requires onsite assistance, GX Cubic can raise an emergency alarm to inform the caregiver or medical personnel for immediate action. Seniors can be assured that they are always being taken care of, and provide their family members with a peace of mind. Voice recognition solution Voice recognition has innovated over time and continues to advance, allowing products to become even more intuitive and easier to use. GX Cubic has built-in voice recognition and can activate an emergency call to care provider or central monitoring center by preset vocal commands or keywords. This allows seniors to receive emergency attention even in situations where they are immobilised or cannot manually reach the panic button. Working with the leading voice ecosystems Amazon Alexa and Google Home via cloud, GX Cubic also features voice control to activate home electronic devices, complete daily tasks, and seek help during emergencies. Voice over Internet Protocol With the VoIP (Voice over Internet Protocol) feature, GX Cubic users can also initiate two-way voice callsWith the VoIP (Voice over Internet Protocol) feature, GX Cubic users can also initiate two-way voice calls to contact their caregivers or family members at any time. With the additional add-on of DECT, GX Cubic can pair with voice extenders, talking pendants, call points, and voice extenders placed strategically around the home to create a safety net. Smart Home Automation Comprehensive elderly-friendly health care should also have a focus on preventive action to maintain a healthy ageing process. To realise independent living in a smart way, GX Cubic pairs with Zigbee or Z-Wave sensors to enable the whole-home control with various protocol-of-choice. GX Cubic can be programmed to turn on the hallway lights automatically when a sensor reports a senior’s movement in the middle of the night, to reduce a chance of falling; or automatically adjusting air conditioning when there is a sudden temperature-drop. The scenarios are unlimited to fit individual requirements, ensuring a safest living experience for the senior users. GX Cubic can also integrate IP security cameras and camera PIR motion sensors to deliver real-time visual monitoring and verification. When an emergency occurs, alerts are immediately sent to family members, and Monitoring Center to verify the event and sending immediate assistance as needed. Lastly, GX Cubic can support wireless sensor devices, allowing users to add in smoke detectors, water leakage sensors, and gas sensors to monitor environmental emergencies; and motion sensors, door contacts, sensor pad transmitters for inactivity monitoring, to build a healthier, safer independent living.
Your Homes Newcastle (YHN), which manages more than 26,000 properties on behalf of Newcastle City Council, is taking an innovative approach to fire safety with a pilot project utilising thermal imaging cameras in tower blocks. The ALMO has installed the thermal imaging cameras in three of its 45 multi-storey blocks across the city in a trial partnership with OpenView Security Solutions, with the project attracting praise from Tyne and Wear Fire and Rescue Service. Mobotix M16 thermal cameras The trial of the Mobotix M16 Thermal Camera sees the cameras installed in bin chute rooms The trial of the Mobotix M16 Thermal Camera sees the cameras installed in bin chute rooms. The cameras detect minute increases in temperature, triggering an alarm in YHN’s central enquiry centre before any fire has had a chance to take hold, meaning within seconds of a possible fire starting the alarm is raised with the fire service. The camera continually monitors the temperature in the room, with information relayed back to the fire service, enabling them to better prepare for responding to the fire. David Langhorne, YHN’s Assets and Development Director, said: “The tragic events at Grenfell Tower have undoubtedly put fire safety in multi-storey blocks under a microscope, but we have been trialling new measures in our multi-storey properties for some time. Faster fire detection “We pride ourselves on being innovative, so it was an easy decision for us to test something that had not yet been adopted elsewhere. The early detection system provided by the camera has many benefits, but, most importantly, the faster response time from the fire service means the potential impact on residents and their properties is minimised and they and their homes are far safer as a result.” “This trial system is one of many fire safety measures currently in place in the blocks we manage across the city, where we also have wet and dry risers, central alarm systems, smoke alarm activated bin chute fire dampers, and bin room sprinklers.” Reducing false fire alarms Alan Robson, Assistant Chief Officer at Tyne and Wear Fire and Rescue Service said “It’s great that YHN is innovating in this way. Using technology to support the monitoring of storage areas such as this helps improve the information we receive about incidents. This technology can reduce false alarm calls and improve our response to confirmed fires.” The standard CCTV lens provides a live feed for further verification of events OpenView Security Solutions is the UK’S largest privately-owned independent security company and a leading national supplier of fire, electrical and mechanical services to the public and private housing sectors. Thermal imaging The Mobotix M16 Thermal camera’s lens is triggered when an unexpected heat pattern occurs and automatically sends an alert to the central control room. Images from the thermal lens are automatically presented to operators enabling the exact location of hotspots, such as smouldering fires, to be pinpointed. The standard CCTV lens provides a live feed for further verification of events. YHN’s existing infrastructure, which uses Openview installed equipment in the blocks to link alarms through to its enquiry centre via Jontek, meant the new approach could be easily implemented without any disruption to residents. Innovative fire protection solutions Andy Ward, Sales Director of OpenView Security Solutions, added “This innovative fire protection solution enables housing providers to ensure a safer environment for residents and minimise the incidence of false alarms. It now forms part of our expanding portfolio of fire and life safety solutions, one of the fastest growing areas of our business, and consolidates our leading position in the public and private housing sector.” Commenting on the partnership with YHN and OpenView, Frank Graham, Mobotix Regional Sales Manager, said: “We are very happy to be working so closely with both YHN and Openview in the development and provision of an innovative solution for such a serious issue. Mobotix cameras have inbuilt intelligence to meet all the requirements of integrator and end users alike and we look forward to a longstanding and fruitful partnership with both organisations moving forward.”
The high-mount external detector, XDH10TT-AM, showcases the innovation, reliability and quality upon which Pyronix has built its reputation. Usability, adaptability and reliability From the various mounting options and proven Tri-Technology to Anti-Interference Technology, which consists of Anti-Masking and Anti-Blocking, the XDH10TT-AM has been manufactured with usability, adaptability and reliability in mind. Whether a residential, industrial or commercial installation, the XDH10TT-AM maintains maximum performance. For schools, this is the ideal perimeter detector to protect playgrounds and perimeter walls. This provides the peace of mind necessary for knowing that students, as well as school buildings, are safe from unwanted visitors during or after school hours. Tri Signal Detection Logic The detection of human presence is based on the advanced analysis of the activation sequence of the microwave movement sensor and the two independent digital PIR sensors. All three sensors have to activate at the same time in a particular time window to create an alarm. Using tri signal detection logic enhances the detector’s immunity to environmental disturbances. Residential protection In terms of residential protection, the XD also delivers superior security for gardens, drives, exits, perimeter walls or outbuildings. The XDH10TT-AM provides the ultimate external security solution for literally any scenario.
Outdoor, wireless passive infrared sensors (PIRs) from OPTEX have proved so successful in the field that they have changed the way an expert at Amron Security specifies and installs security equipment. OPTEX outdoor PIRs OPTEX worked with Amron Security to protect an isolated residential property in a rural location in the West Midlands (UK). Exposed on all four sides by main roads and fields, the owner was concerned that the property, including detached garages, would be a vulnerable target for intruders. Paul Bishop, Contracts Manager and Senior Installer at Amron Security, was at first sceptical when OPTEX proposed using wireless PIRs: “As an installer I feel more comfortable using outdoor sensors only when alarms can be visually verified remotely, as it is far from ideal for false or nuisance alarms to trigger with no possibility for verification,” he says. “However, I haven’t experienced any false alarm problems with OPTEX’s outdoor PIRs, which have performed flawlessly.” Low false alarm rates, high detection rates The PIRs specified by OPTEX include five of its VXI-R and two FTN-R sensors, featuring some of the lowest false alarm rates and highest detection rates in the industry. They are both battery-operated outdoor detectors that wirelessly connect to a Ricochet®-enabled alarm panel via OPTEX’s recently launched, pre-configured and pre-connected Ricochet®-enabled wireless transmitter, the BGR-01, which is fitted into the back of each sensor. The VXI-R sensors have a 12m wide angle of detection, while the FTN-R sensors provide a shorter – up to 5m – detection range in a curtain-like pattern. Combining the two variants therefore provides the optimum security defence. OPTEX analytics programming All the sensors are equipped with OPTEX’s latest analytics programming that includes small animal tolerance, vegetation detection, and enhanced weather protection to ensure false alarms are avoided. The sensors are tamper-proof and have a battery life lasting around three years. Amron Security maintains the sensors and provides a remote monitoring service; it is automatically informed if an alarm occurs. “Since the installation in 2016 there has not been a single false alarm,” Paul adds. “The technology has performed to such a high standard that my PIR concerns have been mitigated and we are specifying OPTEX’s sensors at further sites. “My concerns over battery life have also been dispelled, since it is now more than 18 months since the first detectors were installed and they continue to work without interruption.” Jacques Vaarre, Managing Director of OPTEX Europe, EMEA headquarters, says the state-of-the-art sensors are specifically manufactured to reduce false alarms: “The stability of our outdoor PIRs is paramount – and that they are so reliable to change the opinion of industry experts is very encouraging.”