Residential alarm systems
Namib Property Patrols Ltd, the Oxfordshire-based security and protection company, is using employee scheduling and mobile workforce management software SmartTask to streamline operational processes, saving both time and money. The company is using the software for proof of attendance and guard monitoring across its mobile patrol and alarm response operations, which has helped reduce in administration by more than 15-hours a month, while enhancing service delivery to customers. Credible and tra...
Attracting trade visitors from across the subcontinent, the region’s most influential trade fair for the security industry, Secutech India, is scheduled to return for its 9th edition from 7 – 9 May 2020 at the Bombay Exhibition Centre, Mumbai. With exhibitor registration still open, the fair has already attracted more than 350 of the world’s leading security brands with less than three months remaining before it commences. The 2020 exhibition will feature Axis Communication, C...
OPTEX and Fiber SenSys Inc., both OPTEX Group companies, have hailed the success of Intersec Dubai, especially noting the positive reaction to their point locating sensor solutions for high-end applications and the latest range of IP connected beam towers. The new Terrain Defender TD100, buried sensor from Fiber SenSys, shown for the first time at the Intersec, proved extremely popular with visitors. It is the only software-defined radio-based covert solution of its kind and adds another level...
Access control manufacturer Inner Range has released a new update for its entry-level product Inception, allowing operators to set automated actions in response to specific user numbers. Automated actions based on user-count triggers include being able to change heating and air conditioning depending on the number of people on site, or in a particular area, showing messages about parking availability for drivers as they enter car parks, depending on how many other vehicles are there or automatic...
Checkpoint Systems has unveiled a host of new, pioneering solutions at EuroShop 2020 that demonstrate how technology can help brands navigate the evolving retail landscape. The only fully vertically integrated solutions provider, Checkpoint, has developed an extensive understanding of the complex challenges presented by the retail digital transformation. And, its collaboration with leading retailers, such as LPP and Desigual, demonstrates how it is building an agile, responsive in-store environ...
Arcules, innovators in integrated video and access control cloud services, announced the commercial availability of the Arcules-XProtect Hybrid VMS Solution in North America and Europe. The solution represents a combination of the Arcules Video Surveillance as a Service (VSaaS) integrated with Milestone XProtect Corporate on-premise video management software (VMS). The result is a flexible and feature-rich hybrid video surveillance solution ideal for organisations looking to centralise their di...
One of the UK’s pioneers in drone experts urged British property owners and business leaders to leverage the opportunity of their under-used land for drone testing, to help accelerate the rate of growth of the UK drone industry, in the face of what he described as ‘an emerging ‘bottleneck’ to growth’. Robert Garbett founder of the UK Drone Delivery Group, which is the first industry initiative to provide guidance on the steps required to enable accelerated commercialisation of the UK Drone Industry, stated “There is a current unnecessary ‘bottleneck’ in the evolution of the drone industry and this primarily lies in the lack of controlled testing locations which can provide trial areas and safe environments to accelerate the development of drone technology, help to shape its standards, and ensure appropriate but non constricting regulations”. Smart motorway monitoring He commented “The British Government has played a constructive role to date and the UK is a world leader in drone technology but to stay ahead in this fast moving game, then business, local authorities, police, fire & rescue services and even members of the public, must work together in a partnership of participation and cooperation.” “Examples of desirable drone technology testing locations include not only large airports and aerodromes that may already be approved by the Civil Aviation Authority, but also forests, remote coastal areas and ports, through to residential areas and other dense urban environments. Testing will need to include everything from simple potential drone tasks such as parcel delivery, to much more complex applications such as smart motorway monitoring, law enforcement rapid response and search and rescue.” Potential testing locations Robert Garbett’s ‘call to action’ for Drone testing in the UK comes a few days before the House of Lords debates a Government bill The economic benefits offered by drone technology are estimated to be massive, with significant growth expected to accelerate across surface, underwater, air and space, as well as emerging hybrid drone applications. In November 2019, analysts at Barclays predicted that the commercial drone market could grow tenfold from $4bn in 2018 to $40bn in five years, resulting in efficiency cost savings of some $100bn, and these predictions relate to solely air drones. If you add on the fast-growing possibilities for surface, underwater or space drones then the potential growth is substantially greater. “However,” says Robert Garbett “these predictions of the astonishing potential for growth, are dependent upon the business community and wider public recognising the important part they can play regarding potential testing locations and trial areas.” Fast-growing emerging technology “The opportunity for the commercial drone market is vast, but with such a fast-growing emerging technology we have to ensure we act quickly, lest our ambitious international competitors overtake our lead. My ‘call to action’ is to say that I’d like to hear from those who feel they can contribute to this aspect of this exciting fast growth industry, which is expected to be of vital future importance to UK plc.” Robert Garbett’s ‘call to action’ and expansion of Drone testing in the UK comes a few days before the House of Lords debates a Government bill on Monday, 10 February, to update the licensing regime for airspace use, together with greater police enforcement power to ensure safe and responsible use for drones.
Napco Security Systems introduces an updated version of its Full Line Catalogue of Professional Security Solutions, including its award-winning StarLink Cellular Communications of AT&T and Verizon LTE networks, Gemini and GEMC-Series Residential and Commercial Systems, Firewolf and FireLink Fire Alarms and Devices, iBridge and iSecure Connected Security Systems and tech, video and access Control add-ons. It is available as a downloadable resource online, and in print. The Napco Catalogue features comprehensive content the labour-saving, advanced technologies, on the growing Napco product lines, plus quick dealer insights and/or shared best practice tips, excerpted from actual Napco Dealer feedback. For easy product selection, several model-by-model matrices, Pak configuration comparisons and System-Builder tools are also featured. The Napco Catalogue can be downloaded online from the Napco Website’s Marketing Library Resource, or Tech Support Docs section and/or can be requested from any Napco Regional Salesperson, Distributor or friendly Napco Customer Service at 1.800.645.9445 (part no. A402N). Napco will also be distributing the catalogues at the ISC West Expo in Las Vegas, at Booth 12043. NAPCO Security Technologies, Inc. has a long heritage proudly dedicated to developing innovative technology and reliable security solutions for security and locking professionals.
Money may not buy happiness or peace of mind, but it can buy today’s high-tech home security systems that seem to deliver both to customers, according to the J.D. Power 2019 Home Security Satisfaction Study, which was released recently. The study expanded to include not only the professionally installed (Pro Install) home security systems but also do-it-yourself (DIY Install) systems. Rise of DIY home security systems The growth of the DIY home security market has fueled customer satisfaction and made the industry more competitive" “The growth of the DIY home security market has fueled customer satisfaction and made the industry more competitive than ever,” said Christina Cooley, Director, Home Improvement and Technology Practice at J.D. Power. Christina further states, “As newer entrants gain market share, more established companies must continue to find ways to differentiate themselves to capture and keep new customers. Understanding what motivates customers to purchase a security system, being highly competitive with pricing and staying on the cutting edge of technology is the key to staying competitive in a fast-changing industry.” Following are key findings of the 2019 study: In search of the latest and greatest: The desire to upgrade is the most common reason customers in both the Pro Install and DIY Install segments start shopping for a home security system. Nearly half of customers (45% in the Pro Install segment and 40% in the DIY Install segment) cite the desire to upgrade as their top motivation to shop for a new system. But they have other motivations too. Customers who purchased a Pro Install system are spurred to act by special discounts and bundled packages (24%), as well as the purchase of a new home (24%). DIY customers are largely motivated by peace of mind (36%) and protecting their property (34%). Brand reputation and pricing are important: When it comes to selecting a provider, priorities differ between the two segments. Pro Install customers are driven mostly by brand reputation (42%) while DIY Install customers lean more heavily on price (63%) to aid their decision making. DIY Install customers are more satisfied: Customers who self-install their systems have the highest overall satisfaction across the six areas measured. DIYers are especially satisfied when it comes to pricing (860 vs. 785 for the Pro Install segment). It’s critical to provide pricing options that meet customers’ needs and are easily understood by customers, as each has a significant effect on the customer’s perception of the provider as being customer-driven. DIY Install customers are more likely to have additional security-related products beyond a control panel/keypad/hub and alarm sensors, such as video doorbells, exterior home cameras and alarm sirens. Study Rankings In the Pro Install segment, Brinks Home Security ranks highest in customer satisfaction with a score of 857 In the Pro Install segment, Brinks Home Security ranks highest in customer satisfaction with a score of 857. ADT (847) ranks second. In the DIY Install segment, Ring Alarm ranks highest with a score of 904. SimpliSafe (900) ranks second. This year’s expanded study measures customer satisfaction with home security systems based on six factors: billing and payment; customer service; price; professional monitoring; purchase and installation; and quality of home security system. The 2019 Home Security Satisfaction The 2019 Home Security Satisfaction Study is based on responses from 5,289 customers and was fielded in July-August 2019. To participate in the study, customers are required to have a professionally monitored system which has been installed by the system provider (Pro Install) or self-installed (DIY Install). J.D. Power is a globally renowned company in the scope of consumer insights, advisory services and data and analytics. These capabilities enable J.D. Power to help its clients drive customer satisfaction, growth and profitability. Established in 1968, J.D. Power has offices serving North America, South America, Asia Pacific and Europe.
Camden Door Controls is pleased to bring to market a new multi-colour LED Dome Light with Sounder. These single gang CM-AF142SO red/green/blue/white multi-colour dome lights are vandal and weather resistant, with field selectable colour, continuous LED/Sounder alarm, and an adjustable sounder volume. When controlled by a door control relay, the dome light colour can be changed to indicate door closed or door locked status, e.g. from green to red. The attractive design and low current draw of the new multi-colour LED dome light make it ideal for a wide range of applications, including restroom control, emergency call, nurse call and room occupancy. The unit is supplied with a blank lens cover and ‘Assistance Requested’ self-adhesive label. Custom text labels are available.
Pivot3, a provider of intelligent infrastructure solutions, announced the addition of new artificial intelligence (AI) and automation features to its Acuity software to address the data protection challenges often faced in large-scale hyperconverged infrastructure (HCI) deployments. These capabilities provide unprecedented resilience for large multi-petabyte environments, allowing customers who experience catastrophic hardware failures to quickly recover while ensuring high-availability with auto-healing, quick node rebuild and intelligent monitoring and analytics. “Customers are increasingly required to manage massive amounts of data generated by video surveillance, both for long term retention and for analysis with video analytics,” said Ben Bolles, Vice President of Product Management, Pivot3. Business Policy Management Pivot3 uses AI and machine learning to understand application performance" “The sheer scale of the infrastructure needed to support these use cases presents new resilience challenges, and organisations are increasingly concerned about capturing, protecting and capitalising on this mission-critical data. Pivot3 is meeting this growing challenge with new automation and intelligence capabilities to provide customers with peace of mind, knowing their system is resilient, secure and always available.” At the core of Pivot3’s Acuity software platform is the Pivot3 Intelligence Engine. The Intelligence Engine comprises many advanced data- and performance-management capabilities, including its market leading Business Policy Management feature. This enables customers to map business objectives to resource management through simple policies. Pivot3 uses AI and machine learning to understand application performance, protection and security requirements and to make real-time system changes so SLAs are met. The Intelligence Engine also monitors system health and performs predictive maintenance to ensure maximum system availability. Improved system health This automates time consuming systems administration and maintenance tasks to reduce operating expenses and to allow organisations to scale without adding additional IT resources. Pivot3’s Intelligence Engine now includes a suite of new auto-healing capabilities. Designed to automate human decisions and tasks, the new features replace manual recovery processes by automatically adding a node back to a cluster once it has recovered from a failure. Pivot3 has also introduced a quick node rebuild feature to reduce repair times up to 90 percent and to eliminate the need for a time-consuming full node rebuild. New AI and machine learning techniques analyse phone-home data and alert the customer This significantly lowers the risk of a second failure. Other enhancements to the Intelligence Engine include intelligent automation, AI and analytics for proactive system health, configuration optimisation and support. These additional system analytics and diagnostics provide customers with improved system health and performance and the ability to automatically share information to Pivot3’s Support Cloud. AI and machine learning Proactive system monitoring flags events in real-time with on-alarm dispatch to Pivot3 Support and provides daily status reports. New AI and machine learning techniques analyse phone-home data and alert the customer to options if a system is not in compliance with best practices. “With the real-time system monitoring, Pivot3 Support now alerts my team to unforeseen failures and provides remediation,” said Jeremiah Francis, Director of Information Technology at Financial Advocates. “Additionally, receiving daily system health and configuration status reports allows us to ensure our system is running at peak performance; we can now more easily resolve potential points of failure and optimise for success.”
Swedish smart home technology specialists, Minut, led by former senior executives at Apple and Google, today announces the availability of its easy to install, all-in-one wireless smart home alarm in the UK. The Minut alarm will be distributed in the UK by smart home specialists Thames Distribution and is available from Minut.com and Amazon UK for £129. Minut believes that every home should feel safe and has executed on the vision to make home security smart, simple and accessible for every home. The Minut smart home alarm has no cameras, no data loopholes, no pricey long term commitments and no complicated and expensive installation. Never listening or watching, Minut will only react when required, ensuring users always know what’s said at home, stays at home. Minut smart home alarm Connecting to the home WiFi, the Minut smart home alarm is wireless and ready to work anywhere in the world Designed to sit discreetly on the ceiling, it may be small but Minut is packed with 5 sensors and a siren, ensuring the home is safe when occupants are out and that it remains a comfortable environment when they are home. Connecting to the home WiFi, the Minut smart home alarm is wireless and ready to work anywhere in the world. Anyone can install Minut themselves -- a mounting plate securely sticks on the ceiling and the sensor clicks right in and can be readily moved to another location as desired. PIR motion sensor The Minut smart home alarm contains a PIR (passive infrared) motion sensor underneath the lens, which detects the heat energy emitted by living things. The device monitors the environment it’s in and keeps track of the number of ‘motion events’ that occur. If the alarm is activated and a motion event occurs, an instant notification will be sent via the app. Even if the alarm is turned off, users can monitor the motion levels around the device. Minut also monitors the sound level of the environment it’s in. The app allows users to set custom thresholds, so if the volume ever goes above a pre-set decibel level they will receive a notification on their phone. Temperature monitoring Minut monitors the temperature in an environment and can alert users to any increases and drops. It is possible to set customised high and low temperature levels, and if the environment goes above or below them a notification is instantly sent. This feature can alert people to potentially dangerous situations such as leaving the oven on, the heating breaking or leaving a window open. The device also monitors a home’s humidity levels. Humidity levels can negatively impact on sleep and overall health and some of the health risks from over exposure to high humidity include dehydration, fatigue and muscle cramps. Built-in alarms for sound recognition The in-built sound recognition in Minut can detect other alarms going off in the home The in-built sound recognition in Minut can detect other alarms going off in the home. If users have a smoke, CO2 or radon alarm installed and it starts to sound, Minut will pick up on this and instantly notify of the potential threat. Through the combination of monitoring the temperature and humidity in the environment overtime, Minut can analyse the risk of mould growing. Users will be alerted in the app and offered suggestions as to how to reduce this risk. Automatic Nightlight The latest feature to Minut, the Nightlight, automatically lights the way when occupants walk under the device at night. The app allows users to choose which hours of the night they would like the feature to be on for, or turn it off entirely. The Minut app allows users to set up and control their Minut Smart Home alarm, to wirelessly monitor and protect the home, anywhere, anytime. It takes just a few minutes to install and connect and the incredibly quick and easy to use app lets users control the alarm, set thresholds, add friends & family to their network and manage instant notifications. Home security and monitoring Using the free Basic plan, users can monitor and protect their home, receive instant notifications of any threats and get insights into their home environment. For just £6.99 per month, the optional Minut Plus plan allows customers to add multiple users, multiple homes and allows users to create a trusted network of friends and family to safeguard their home. If something happens in the home, and you’re not around, Minut will quickly seek assistance from the users network to make sure the property remains safe. Minut has up to 6 month battery life, dependent on the environment it’s within and the number of alerts it needs to send. Users simply remove the device from its magnetic mounting plate and charge via the included USB-C cable. Fully charging the device takes around 5 hours, after which, users simply pop it back up on the ceiling. Machine learning solution Our aim is to make home security and monitoring accessible to everyone" Minut CEO Nils Mattisson, commented, “Feeling safe shouldn't be a luxury, or come at the cost of privacy. Until recently the most affordable solution for home security and monitoring has been Wi-Fi connected cameras, but people don’t want or trust them in their homes. Our aim is to make home security and monitoring accessible to everyone, without having to compromise the feeling of home.” Mattisson adds, “Through the use of machine-learning the sound recognition is continuously improved by the Minut community, making the system even better over time. To preserve privacy, the design is camera-free and the data processing runs on-device, so no sound ever has to be recorded.” Data privacy and security Minut’s founders reached the conclusion that the only way to truly guarantee the privacy of personal data was to avoid collecting it as much as possible. By combining the inputs of its environmental sensors with powerful machine learning, the alarm is able to process and analyse data on the device itself; ensuring no raw audio from the home is ever recorded or sent to the cloud for storage. A founding premise of Minut is that no one should ever have to choose between security and privacy, hence why it puts privacy first. Everything revolves around protecting what happens in the home. Minut do not listen and don’t send any raw data to the backend. Only when the alarm senses a potentially critical event such as motion detection or a sudden sharp increase in temperature is a ‘fingerprint’ of the potential anomaly generated and sent to the cloud for a ‘second opinion’ of sorts, where it is analysed by even more powerful algorithms before being sent to the user.
There’s no question that the popularity of Do-It-Yourself (DIY) security and home automation products is on the rise. The reasons for the growth in DIY sales are numerous, including increased awareness of home automation products, fast set-up, limited (if any) installation costs, and interoperability with other smart security products. In fact, with the parallel rise of smart home hubs like Alexa and Google Home, many people are opting to attempt the set-up of smart home devices without any professional assistance. According to a 2018 Residential Security Market Report prepared by Parks Associates and Security Sales & Integration magazine, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. Let’s look at a few of them. Increase in revenue for dealers With their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchaseThere are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Wireless, connected smart locks For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to wirelessly communicate with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for new security installations And they can do all this from a prime, convenient location – the front door, as well as other points of entry like the side or back doors. Plus, smart lock conversion kits like Kwikset Convert let homeowners easily bring home automation capabilities to their door without altering the aesthetics of the entry. Connected smart locks can allow homeowners to set up their home with custom scenarios, right before they step inside. For example, residents can program their lock so that every time they unlock the door, a foyer light goes on, temperatures begin to rise to a set level – even connected coffee makers can begin to make a cup. Portfolio of home automation products One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatileSmart locks are just one example of the potential of DIY products to spark a homeowner’s interest in a wide range of other home automation devices, many of which would benefit from professional installation. One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatile and offer a complete portfolio of home automation products. The larger the home automation offering, the more devices there are to sell and install, the larger the installation required, the greater the need for professional installation. Many homeowners who feel like they have a certain level of handiness will start by trying to do it themselves with a DIY product. But things don’t always go as planned, especially if they are attempting to set up a robust home automation system. First off, just because a product is DIY doesn’t mean that the old products that are being replaced are going to easily make way for the new. A DIY thermostat or smart lock might require that the old equipment (and possibly wires) get tugged out of the wall. Messy holes might need to be filled. Advantages of professional installation Even after the old system has been removed, homeowners planning on setting up a connected system may soon realise they don’t have the electrical skills or technological know-how to install and connect all devices, get a system programmed correctly, and get everything up and running smoothly. Professional installers have learned from experience; there’s very little that they haven’t seen before. With their years of experience, installers know the best way to automate a home and how to create a custom smart home experience Do-it-yourselfers might be able to solve problems by searching the internet and finding videos. But, then again, they might not. After going the DIY route once, many full-home automation system enthusiasts are beginning to realise that the best way to get things done right the first time is to leave the installation and set-up to a professional. Professional installers can and should bring an extra level of experience and guidance to the process. Their services should go beyond tech installation and also include interface design. With their years of experience, installers know the best way to automate a home – how to create a custom smart home experience that doesn’t make the user feel less than smart. Selling additional home automation products If a problem arises due to installation error, the DIYer does not have any recourse to correct these mistakesResidential security dealers who offer professional installation should be willing to embrace the DIYer who has attempted to do a self-install but has not been able to complete the process successfully. With an open mind to this scenario, they can save the day for the DIYer, as well as create an opportunity to sell additional home automation equipment that the DIYer may not have known to be available. The disparity between DIY and professional installation also brings to light the fact that there are no ‘satisfaction guarantees’ and no ‘installation/labour warranty’ available when a home automation system is installed by a DIYer. If a problem arises with either the equipment connectivity due to installation error, or if a piece of equipment is installed incorrectly, the DIYer does not have any recourse to correct these mistakes. This may not be as critical if a DIYer installs a minor piece of equipment, but with something as critical as securing and protecting their home with a home automation and security system, most people want full peace of mind that everything has been installed correctly. Reduces connection instability According to a 2017 study by the analyst firm, IHS Markit, “The quality of the equipment is usually higher in professionally installed systems, and professional configuration and setup greatly reduces the potential for connection instability…” This is an issue that DIYers may come to realise over time. On the other hand, one issue DIYers may recognise right away, especially if they are attempting to connect multiple devices, is that the connectivity may be inconsistent. Professionally installed devices operating on a wireless protocol might deliver better, consistent, longer-range connectivity IHS Markit explains that, “DIY systems rely on open protocols and Wi-Fi connectivity that can sometimes be unreliable, creating connection issues. Some of the sensors can become unrecognisable to the system, requiring intervention from the user. In contrast, professional wireless systems rely on UL- or EN-certified equipment to operate on the basis of proprietary frequency, enabling them to work with the control panel much more seamlessly.” In other words, professionally installed devices operating on a wireless protocol, even an open-source protocol like Z-Wave, might deliver better, consistent, longer-range connectivity, and fewer headaches. Not everyone is a DIY customer There are customers who want someone to install the devices correctly and help them learn how to use and maintain themThere’s no doubt that there’s a segment of the security and home automation market that loves to spend their free time doing their own home improvement. They are watching videos, reading how-to books and manuals, and enjoying every minute. There’s also a segment of the market whose top goal is to save money up front. For these customers, there’s no getting around the joy of saving money with the lower cost of many DIY products. But there are also a great number of prospective customers out there for whom DIY is of absolutely no interest. These consumers do not want to be their own IT department. They want expert help: they want someone to install the devices correctly and help them learn how to use and maintain them. The IHS Markit study points out what many home automation dealers already know: that the elder and aging-in-place markets are an ideal destination for the security and convenience of home automation products. The study says, “Many senior citizens are not tech savvy enough to install a DIY system by themselves, so they tend to rely on professionally installed systems that are usually maintained by a family member.” Along with the senior citizens market, there are many other market segments out there that still desire worry-free professional installation. Installers should offer a range of products that includes some DIY products, and some leave-it-to-a-pro products Producing complete and custom solutions Perhaps the best way for dealers and installers to stave off that feeling of doom that they might have about DIY is to tackle the problem head on and be creative. Offer a range of products that includes some DIY products, and some leave-it-to-a-pro products – consider the DIY product a great entry point for a more comprehensive system. Play up the peace of mind that comes with professional installations and support that pitch with flexible monitoring contracts and service plans. Share what you do and why; relay your passion for producing complete and custom solutions and communicate how you add value to any and every sale. No one, not even the most tech-savvy consumer, wants to install their own products if the end result is that the product doesn’t work the way it should. That’s where the pros can, should and will always come into play.
Johnson Controls recently unveiled the findings of its 2018 Energy Efficiency Indicator (EEI) survey that examined the current and planned investments and key drivers to improve energy efficiency and building systems integration in facilities. Systems integration was identified as one of the top technologies expected to have the biggest impact on the implementation in smart buildings over the next five years, with respondents planning to invest in security, fire and life-safety integrations more so than any other systems integration in the next year. As advanced, connected technologies drive the evolution of smart buildings, security and safety technologies are at the center of more intelligent strategies as they attribute to overall building operations and efficiencies. SourceSecurity.com spoke with Johnson Controls, Building Solutions, North America, VP of Marketing, Hank Monaco, and Senior National Director of Municipal Infrastructure and Smart Cities, Lisa Brown, about the results of the study, smart technology investments and the benefits of a holistic building strategy that integrates security and fire and life-safety systems with core building systems. Q: What is the most striking result from the survey, and what does it mean in the context of a building’s safety and security systems? The results show an increased understanding about the value of integrating safety and security systems with other building systems Hank Monaco: Investment in building system integration increased 23 percent in 2019 compared to 2018, the largest increase of any measure in the survey. When respondents were asked more specifically what systems they we planning to invest in over the next year, fire and life safety integration (61%) and security system integration (58%) were the top two priorities for organisations. The results show an increased understanding about the value of integrating safety and security systems with other building systems to improve overall operations and bolster capabilities beyond the intended function of an individual system. Q: The survey covers integration of fire, life safety and security systems as part of "smart building" systems. How do smarter buildings increase the effectiveness of security and life safety systems? Hank Monaco: A true “smart building” integrates all building systems – security, fire and life-safety, HVAC, lighting etc. – to create a connected, digital infrastructure that enables individual technologies to be more intelligent and perform more advanced functions beyond what they can do on their own. For example, when sensors and video surveillance are integrated with lighting systems, if abnormal activity is detected on the building premise, key stakeholders can be automatically alerted to increase emergency response time. With integrated video surveillance, they also gain the ability to access surveillance footage remotely to assess the situation. When sensors and video surveillance are integrated with lighting systems abnormal activity on the premise can automatically be detected Q: How can integrated security and life safety systems contribute to greater energy efficiency in a smart building environment? Hank Monaco: Security, fire and life-safety systems can help to inform other building systems about how a facility is used, high-trafficked areas and the flow of occupants within a building. Integrated building solutions produce a myriad of data that can be leveraged to increase operational efficiencies. From an energy efficiency standpoint, actionable insights are particularly useful for areas that are not frequently occupied or off-peak hours as you wouldn’t want to heat or cool an entire building for just one person coming in on the weekend. When video surveillance is integrated with HVAC and lighting systems, it can monitor occupancy in a room or hallway. The video analytics can then control the dimming of lights and the temperature depending on occupant levels in a specific vicinity. Similarly, when access control systems are integrated with these same systems, once a card is presented to the reader, it can signal the lights or HVAC system to turn on. In this example, systems integration can ultimately help enable energy savings in the long run. Security and life safety systems contribute to help enable greater energy efficiency and energy savings in the long run Q: What other benefits of integration are there (beyond the core security and life safety functions)? Hank Monaco: Beyond increased security, fire and life-safety functions, the benefits of systems integration include: Increased data and analytics to garner a holistic, streamlined understanding of how systems function and how to improve productivity Ability to track usage to increase efficiency and reduce operational costs Enhanced occupant experience and comfort Increased productivity and workflow to support business objectives Smart-ready, connected environment that can support future technology advancements Q: What lesson or action point should a building owner/operator take from the survey? How can the owner of an existing building leverage the benefits of the smart building environment incrementally and absent a complete overhaul? Lisa Brown: Johnson Controls Energy Efficiency Indicator found that 77% of organisations plan to make investments in energy efficiency and smarter building technology this year. This percentage demonstrates an increased understanding of the benefits of smart buildings and highlights the proactive efforts building owners are taking to adopt advanced technologies. There is an increased understanding that buildings operate more effectively when different building systems are connected As smart buildings continue to evolve, more facilities are beginning to explore opportunities to advance their own spaces. A complete overhaul of legacy systems is not necessary as small investments today can help position a facility to more easily adopt technologies at scale in the future. As a first step, it’s important for building owners to conduct an assessment and establish a strategy that defines a comprehensive set of requirements and prioritises use-cases and implementations. From there, incremental investments and updates can be made over a realistic timeline. Q: What is the ROI of smart buildings? Lisa Brown: As demonstrated by our survey, there is an increased understanding that buildings operate more effectively when different building systems are connected. The advanced analytics and more streamlined data that is gathered through systems integration can provide the building-performance metrics to help better understand the return on investment (ROI) of the building systems. This data is used to better understand the environment and make assessments and improvements overtime to increase efficiencies. Moreover, analytics and data provide valuable insights into where action is needed and what type of return can be expected from key investments.
In the state of the residential security market today, we see many who are offering home security packages that rely on numerous sensors and multiple devices to provide a comprehensive coverage of the home and provide peace of mind. Each individual sensor or device within the package provides a specific functionality, and the user finds himself burdened by an overwhelming amount of sensors and devices. This overload is intensified by the penetration of additional IoT and smart devices into the home, such as pet-cams or smart speakers that add to the burden of installation and maintenance. In addition, we are witnessing the rise in popularity of DIY security devices, indicating that users are looking for models and technologies that provide both contract flexibility and simplicity of use. The past years have seen major advancements in radar technology, which have brought the formerly military technology into the consumer space. Radars provide interesting prospects for home security and smart homes due to several inherent characteristics which give it an advantage over existing technologies. The resolution of an advanced radar sensor enables not only presence detection, but also provides advanced features for security, automation and well-being Advanced security and automation features Of primary importance, a consumer designed radar sensor provides the user with full privacy, but the use of radar is also beneficial because it is indifferent to environmental, temperature and lighting conditions. In addition, radar signals (at certain frequencies) are capable of penetrating through almost any type of material, enabling concealed installation, robust monitoring in cluttered spaces and even the coverage of several separate rooms with only one device. In terms of capabilities, simple time of flight 2-antenna radar sensors, which have been around for a while, do not provide much additional value in comparison to existing solutions and are not necessarily competitive in terms of pricing. However, the new generation of radar sensors are also opening up new capabilities previously achieved with optics only. Today, the resolution of an advanced radar sensor is high enough to enable not only presence detection, but also to provide advanced features for security, automation and well-being, all in one. Imagine for example, that the security sensor installed in your elderly parent’s home could also detect a fall having occurred, monitor the breathing of a baby or even leaks in your wall. Due to the unique field of view that radar provides as well as the multi-functional potential, this technology will be the key to the awaited convergence of smart home functionalities and minimisation of home devices. The security sensor installed in your elderly parent’s home could also detect a fall having occurred Secret of the consumer radar A radar sensor’s accuracy and its ability to support wide functionality and applications is determined initially by its resolution, which is based on two key factors: bandwidth and number of channels. The wider the bandwidth and the more channels the radar supports, the more accurate the data received. Imagine the difference between a 1990s television model and a 4K 2018 television model - As the resolution is ever improving, the sharper and more detailed is the image. When looking at the short-range radar sensor market, prominent companies such as Texas Instruments and NXP are offering radar-on-chip solutions supporting 2\3 transmitters (Tx) and 3\4 receivers (Rx), mainly utilising frequency bands of 77-81GHz, as they target mostly automotive and autonomous driving applications. Another company that develops such radar-on-chip solution is Vayyar Imaging, an Israeli start-up, founded in 2011, that developed a radar sensor for 3D imaging. Vayyar Imaging directly targets the smart home and security markets with its radar-on-chip, developing modules and products for intruder detection, automation and elderly care (fall detection). Providing not only chips, but complete systems, the new model makes radar technology highly available and accessible. The radar-on-chip technology opens the door to installation of security and well-being devices in locations where privacy or environmental conditions pose an issue Radar-on-chip solution The radar-on-chip solution supports 72 full transceivers, an integrated DSP and radar bands between 3-81GHz. The resolution provided by this type of specification is high enough to provide subtle information about people’s real time location posture (lying down\falling\sitting\walking), and breathing, and enables to classify pets from humans, but it is low enough as to not compromise privacy. This type of technology opens the door to installation of security and well-being devices in locations where privacy or environmental conditions pose an issue, such as in bathrooms or heavily lit environments. Moreover, utilisation of this technology allows to dramatically minimise the numbers of sensors installed in the home, as it provides full home coverage with just one or two sensors and enables using the same HW to support additional capabilities such as breath monitoring, fall detection and highly accurate automation. Using AI and machine learning, the data derived by these sensors can be leveraged to provide smarter, verified alerts on the one hand and whole new insights on the on the other. The sensor can be tuned to learn the location of the house entrances or boundaries, where the inhabitants are expected to be at night, or where they should be expected to enter from into the home, adding new logics to the traditional yes\no decision making. Home security is widely regarded as a necessity, provides peace of mind to people and is integral to people's day to day lives Additional smart home services Among the evolving home technology verticals, security is by far the most relevant and integral to people’s day to day lives. Home security is widely regarded as a necessity and provides peace of mind to people. Being a legacy industry with many well-known and well-trusted brands, security players are well positioned to introduce new technology into the home and have the ability and credibility to expand their offerings to additional smart home services by utilising existing infrastructure and channels. With technology giants entering the security arena through the smart home door the DIY security solution market expected to explode with a CAGR of 22.4% (according to a report by Persistence Market Research). Now that new pricing and service models offer minimal commitment, traditional security players will need to step up. Security companies will need to explore new technologies and expand their offering if they intend to stay relevant and competitive in a market trending on functionality converge and minimisation of maintenance and installation costs.
The Security Industry Alarm Coalition (SIAC) has a mission to be the voice of the electronic security industry on issues involving municipal alarm management for the approximately 18,000 public safety agencies in the U.S. and Canada. Specifically, SIAC works to minimise the number of false alarms, which are a costly waste of resources for law enforcement jurisdictions. SIAC works directly with leaders in law enforcement at the national level, such as the International Association of Chiefs of Police (IACP) and the National Sheriffs’ Association (NSA); and at the state and local levels to provide expertise and proven strategies to reduce unnecessary dispatches to alarm sites while maintaining the police response taxpayers endorse and deserve. The primary tools for alarm management are education on causes of false alarms and implementation of the Model Ordinance for Alarm Management and False Alarm Reduction. SIAC's Model Ordinance SIAC works to minimise the number of false alarmsRecently both the International Association of Chiefs of Police and National Sheriffs’ Association passed resolutions supporting SIAC’s Model Ordinance. This has resulted in dispatch reductions between 40-50% in jurisdictions where all of the model’s recommendations have been followed. Adoption of some version of the Model Ordinance grows each year. It has been adopted nationwide by over a thousand large cities and small towns. Fourteen states have adopted SIAC’s suggestion of a statewide alarm management committee through state associations of chiefs of police. “This enables the industry to work with law enforcement leadership on a regular basis and in a formalised structure to discuss and address issues,” says Stan Martin, SIAC Executive Director. Fourteen states have adopted SIAC’s suggestion of a statewide alarm management committee SIAC worked with the industry on new alarm panel standards that made it less likely an end user would trigger a false alarm. The overall dependability and sophistication of alarm systems have also helped make them less vulnerable to outside forces that can trigger the system. Video and audio technology are playing an ever-increasing role with helping monitoring centers evaluate whether a crime is in progress before dispatching the police. Dramatic changes in the industry Kirk MacDowell was recently selected as SIAC’s new Chairman of the Board. He is a dynamic industry leader with more than 39 years of experience in the industry. SIAC’s biggest challenge is maintaining strong financial support for its work during a time of dramatic changes in the structure of the electronic security industry. The Security Industry Alarm Coalition (SIAC) has a mission to be the voice of the electronic security industry SIAC’s biggest challenge is maintaining strong financial support for its work during a time of dramatic changes Some cities require a "verified response" before police officers are dispatched to an alarm. This requirement is problematic for the end-user as it requires a third-party confirmation that a crime is being or has been committed. This creates a significant delay in response to crime victims needing immediate help. Fortunately for citizens, the vast majority of cities have rejected ordinances that require confirmation that a crime has taken place prior to police dispatch – verified response. Over the past 15 years only about 34 of 18,000 public service agencies in the U.S. have adopted some form of verified response and 10 of those cities ended the policy. It is important to note that despite the rejection of verified response in favor of the Model Ordinance, there are still individuals who lobby aggressively to curtail police response without verification. This requires a continued and aggressive education program to get in front of these lobbying efforts which are based on false premises and misleading statistics, says Martin. Despite SIAC’s success, there are a number of important issues that need to be addressed, says Martin. First is the high turnover among law enforcement leaders and elected officials. SIAC has been effective in developing relationships with current leaders in law enforcement as well as the next generation of leaders who are currently rising through the ranks of their departments. SIAC has been effective in developing relationships with current leaders in law enforcement as well as the next generation of leaders Coordinating challenges Another challenge has been the attempt by at least one city (Sandy Springs, Ga.) to fine alarm companies for customer-generated false alarms. SIAC is currently coordinating a challenge of that ordinance in federal court with the state alarm association in Georgia. SIAC is also working on plans for more secure funding and on succession planning so the organisation can continue to move forward aggressively in the future. SIAC, Inc. is a 501(c)(6) not-for-profit Delaware corporation. The Board of Directors has two members from each of the major North American trade associations: Canadian Security Association (CANASA), The Monitoring Association (TMA, formerly CSAA), Electronic Security Association (ESA), and the Security Industry Association (SIA), and an elected official. SIAC is funded by donations from individual companies. There are no memberships dues, and the organisation sells no products or services.
Security’s intersection with consumer electronics is on view at CES 2020, the world’s largest technology event, Jan. 7-10 in Las Vegas. The giant show features more than 170,000 attendees, 4,500 exhibitors and 1,100 industry thought-leaders featured on the CES stage. A range of technologies will be on display, from artificial intelligence (AI) to 5G, vehicle technology to AR/VR (augmented and virtual reality), robotics to home automation. Security plays a prominent role, too.The impact of this event for the smart home could be about delivering home analytics and enhancing privacy" Smart home market on the forefront The smart home market is a major focus. “For the smart home market at CES this year, we expect to see numerous announcements regarding home awareness,” says Blake Kozak, Senior Principal Analyst at IHS Markit. “This will include brands offering up additional analytics for consumer security cameras with a focus on edge-based solutions.” “The impact of this [event] for the smart home could be about delivering home analytics and enhancing privacy through cloudless architectures and new electronic door lock approaches,” he adds. An example of cloud analytics is the Resideo Home app, introduced in December, which will make whole-home monitoring possible for four critical networks of the home – water, air, energy and security. Resideo promises a “simplified and integrated smart home experience.” Video is also prominent at the show. “For cameras, we can expect to see more cameras focused on the outdoor space and possibly new form factors for video doorbells,” says Kozak. Familiar security industry brands exhibiting at CES 2020 include ADT, Ring, August Home and Yale (both part of ASSA ABLOY), Bosch and Alarm.com. Focus on Cybersecurity In 2020, companies will continue to focus on solutions for protecting consumer data" Cybersecurity is an aspect of many of the devices on display at CES. “Device security and data privacy play a key role in the adoption of connected devices,” says Elizabeth Parks, President, Parks Associates. “Consumer security concerns for smart home products will continue to be a barrier to adoption in the U.S. and Europe, and these concerns can actually intensify with device adoption-71% of U.S. smart home households are concerned about cybersecurity. In 2020, companies will continue to focus on solutions for protecting consumer data. One big area of interest is protection on the network router, providing whole home solutions, which are very appealing to consumers.” “At CES we will see the traditional players introducing new DIY (do-it-yourself) products, as well as new players announcing new product features, services, and partnerships,” Parks adds. Smart access control Smart locks will be among the security products at CES 2020. For example, PassiveBolt, a lock company, will show the Shepherd Lock, a touch-enabled smart lock with enhanced security through sensors and AI. The add-on lock converts existing locksets into touch-activated devices. Another lock manufacturer is Kwikset, whose door locks and door hardware include Wi-Fi-enabled smart locks, Bluetooth-enabled smart locks, keyless and keyway-less locks and connected home technology. Video doorbells, including industry-innovator Ring, have been a hit in the consumer market. At CES, Ring will expand the mission to make neighbourhoods safer by creating a “Ring of Security” around homes and communities with a suite of home security products and services. The “Neighbors by Ring” app enables affordable, complete, proactive home and neighbourhood security. Homeguard offers a range of affordable CCTV solutions for home and small business DIY CCTV demonstrations DIY security systems are another market. Homeguard is a leading DIY consumer brand offering a range of affordable CCTV solutions for home and small business, including wired and wireless CCTV kits, smart cameras, home alarm systems and wire-free HD CCTV kits. Swann Communications is also at the forefront of surveillance and monitoring with new products developments including wire-free HD cameras and doorbells, professional CCTV video surveillance systems, and 1080p full HD systems with “True Detect” heat and motion sensing. AVTECH, and subsidiary YesGo Tech, will demonstrate a compact Wi-Fi home security set, a series of special cameras with face recognition, thermal detection and license plate recognition, customised central management software and a university ID tag that is compatible with access control, OEM and ODM opportunities. Security and automation solutions D-Link’s home networking, security and automation solutions will help consumers connect, view, share, entertain, work and play. SECO-LARM, manufacturer of a Room Occupancy Monitor that shows whether a room is in use, has a line of keypads and proximity readers with built-in Bluetooth for convenient access. Another smart home security solutions provider, Climax Technology, integrates wireless security, home automation, energy management, home emergency monitoring and live visual monitoring. Personal safety mobile application Manufacturers are positioning outdoor cameras as deterrents to theft before a burglary happens" WaryMe designs and develops a personal safety mobile application to improve a user’s security in public places, schools, transports and companies by addressing major risks such as terrorism attacks, intrusion, fire and even industrial accidents. An all-in-one mobile application integrates alerting, crisis management and mass notification features. “Market players are looking to expand beyond established smart home devices like smart thermostats and networked cameras to products like smart water leak detectors, smart pet feeders, and smart air purifiers,” says Elizabeth Parks. “Manufacturers are positioning outdoor cameras as deterrents to theft before a burglary happens. This trend is part of a broader security marketing effort to extend the perimeter of home security beyond traditional home access points.” “Familiarity with smart home devices lags behind familiarity with smart entertainment products; it even lags that of smart speakers, which are quite new in the market,” adds Parks. “In 2020, we will see players working to advance the visibility and marketing around device integration, and specifically focus on use case scenarios around safety, security, and convenience, which have always been the primary drivers of adoption of these types of products.”
The success of smart homes began with professional security providers offering bundled packages, focused mostly on security monitoring. However, due to the cost of professional contracts, consumers began to embrace the do-it-yourself (DIY) approach. Despite the challenges and opportunities that come with professional and DIY approaches, the momentum of smart home growth depends on these two approaches working symbiotically. Smart home systems In 2017, there were about 122 million smart home devices shipped globally, according to IHS Markit. The retail channel represented about 62 percent of all device shipments in 2017 and will represent about 70 percent in 2021. Despite the increased demand for professional installation, the “do-it-for-me” approach, most the volume remains with ad-hoc purchases. This includes a consumer video camera or a smart thermostat purchase from a retailer. Data capture form to appear here! When a consumer wants to add devices to an existing professionally installed system, they often will buy products from retail. Flexible service offerings and pricing are already taking shape across smart home offerings. DIY installed smart home systems such as Scout Alarm already offer no contract monitoring. Professional monitoring companies are already offering no contract pricing, and providers such as Comcast are looking to pilot programs for just video monitoring, bundled with Internet for a low monthly fee. Home automation system Connected smart locks can actually act as an extension of a smart hub or controller Options for financing are also going to become commonplace. Smart home equipment is expensive, even when attempting to outfit a modest size home (2,500 square feet). Immediate access to services is becoming more critical. This means consumers should be able to access on-demand service options directly from a mobile device to activate or deactivate professional monitoring. Lastly, pricing still needs to come down for many smart home devices, but there is a threshold. For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to communicate wirelessly with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. Residential security According to a 2018 Residential Security Market Report prepared by Parks Associates, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. For example, with their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchases. There are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” Full-time monitoring DIY products have broken down barriers for additional purchase and installation of professionally installed systems What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Instead of paying for monthly monitoring, homeowners can install a web cam, access from a smartphone or tablet and essentially do their own security monitoring. The downside of this approach is readily apparent. Without full-time monitoring, homeowners can easily miss the break-in or the aged parent who falls and can’t get up. Near-field communication Until they log on and take a look, there’s no central station to send medical aid or call the police. Connecting door locks and other devices to the Internet can also open a door to hackers, if the infrastructure isn’t properly protected. The areas of consumer electronics and security are closely intertwined. For example, Apple recently expanded near-field communication (NFC) support to include the NDEF (NFC Data Exchange Format), which will likely accelerate the adoption of smartphones for access control credentialing. In another recent development, Amazon acquired Blink, a home security camera startup that offers wireless home security systems. The acquisition aligns with Amazon’s effort to offer more home devices. A common theme among professional monitoring providers is that a homeowner who is aware of events happening in the home does not necessarily have a secure and protected household. Traditional security features For example, a Nest camera, a DIY product, notifies a consumer via smartphone about events in the home when it detects motion, but only when the notification is opened and identified will a consumer be able to act on the related event. Self-installable smart home devices may resonate with a segment of the market that want security but are unwilling to adopt professional monitoring; however, providers can leverage these devices to enhance traditional security features and communicate the value of professional monitoring. Missed part one of our smart home mini series? Read it here.
BI-City Tokyo is located in Nur-Sultan (Astana), the capital city of Kazakhstan. It is a high-end residential complex of BI Group – a renowned construction holding company in the Kazakhstan real estate market. At present, three apartment buildings with public areas and more than 400 apartment units have been completed. Aiming to create modern high-end intelligent buildings and residential areas, the BI Group wanted to upgrade the existing analog video intercom system of BI-City Tokyo. Replacing analog intercom system The original analog intercom system in this community is outdated and cannot meet the diverse security requirements of high-end residential areas. First, the original analog intercom does not support retaining images and leaving messages. Second, this system only supports access cards to open doors, which is inconvenient for residents in case they forgot their card. Third, the original system cannot add IP cameras to monitor public areas such as children's playground, fitness areas, etc. Fourth, the cold winter temperature in Nur-Sultan requires high-performance equipment capable of operating in extreme environments. Faced with the abovementioned challenges, BI Group was also looking for a trustworthy brand that can provide not only modern smart system but also technical support and reliable after-sales service. Meeting all the above requirements, Dahua smart residential solution was chosen to be the security solution provider of BI-City Tokyo. Dahua Smart Residential Security Solution The complete solution deployed more than 300 pieces of Dahua equipment, including IP cameras The complete solution deployed more than 300 pieces of Dahua equipment, including Indoor Monitor, Apartment Outdoor Station, IP Camera, Access ANPR Camera, Video Recorder, etc. The solution supports two-way audio intercom, real-time video and messaging feature. In addition, a variety of door opening methods were also implemented: door opening via remote calling, door opening using access card, and remote door opening via APP. Additionally, all the equipment can be visualised and integrated in the Dahua DSS platform for centralised management, operation and maintenance. Moreover, the temperature in Nur-Sultan can reach up to negative 40 degrees in winter season. This requires high-performance outdoor devices featuring dust and water resistance, and explosion-roof capability. In response to this pressing challenge, Dahua apartment outdoor station VTO1210C-X-S1 and access ANPR camera ITC237-PW1B-IRZ that support wide working temperature were installed at the entrance of the apartment building for a more effective visitor and vehicle management. ANPR and IP cameras installed When a visitor arrives at the entrance of the apartment building and dials a resident’s room number through the Dahua apartment outdoor station, the camera installed at the entrance will synchronise the video with the visitor’s image captured in the resident’s indoor monitor. Once the visitor’s identity is confirmed, the resident just needs to press the button on the indoor monitor to open the door remotely. With Dahua app, users can even answer calls and open doors remotely when they are out for work or traveling. As for vehicles, Dahua access ANPR camera ITC237-PW1B-IRZ is designed for extreme temperature environments (temperature range of -40°C to +60°C). With built-in intelligent video analytics, the camera has the ability to detect and recognise moving vehicle's plate number within low speed. Vehicle tracking and identification For both approaching and departing vehicles, the access ANPR camera takes a snapshot of the number plate and vehicle overview picture, as well as records corresponding surveillance videos. By setting a whitelist, the camera can automatically control the barrier or gate to open if a plate number recorded in the whitelist has been recognised. The public areas including children's playground, fitness areas, as well as the lobby are covered by 2MP IR Mini Dome Network Camera IPC-HDBW4231E-ASE, 2MP and 3MP IR Mini-Bullet Network Camera. The Starlight Ultra-low Light Technology of IPC-HDBW4231E-ASE offers industry-leading light sensitivity, capturing colour details under low light condition up to 0.002lux. The camera uses a set of optical features to balance light throughout the scene, resulting in clear images in dark environments. Integrated management platform Dahua smart residential solution provides an integrated management platform for the personnel of BI-City Tokyo Dahua smart residential solution provides an integrated management platform for the management personnel of BI-City Tokyo. It assists in the remote and visual management of the property and improves the services and facilities they offer. Security guard at the entrance is not needed anymore to manage entering and exiting vehicles, which saves labor costs, reduces the waiting time of vehicles and improves traffic efficiency. In addition, the all-round monitoring of the public areas within BI-City Tokyo greatly improves the safety level of the entire community. The video intercom system of the building provides a variety of convenient door opening methods, enhancing the resident’s living experience. IP video intercom solution “We adopted analog solution in the first phase. From the second phase, we replaced all of analog system with Dahua’s IP video intercom solution. We hope that Dahua will help us complete the solution planning of the three, four, five, and six phases,” said Arman Lesbekov, General Manager of BI Group. Dahua Technology is an internationally renowned video surveillance and security solutions provider with more than 6000 professionals in their R&D team, dedicated to providing cutting-edge products in technologies like AI, IoT, Cloud services, video, cyber security, and software reliability with high quality and performance. Video surveillance systems expert Since 2014, Dahua has ranked second in the global video surveillance equipment market according to an IHS report, and in 2017 Dahua ranked third in the A&S International "Security 50". The company believes in investing and building strong R&D capabilities for new technology and innovation.
Ciudad Ros Casares has become one of the most important business parks in Valencia, Spain. It is a unique commercial and residential construction, which responds to the new business and networking requirements. The intercommunication system chosen by the project managers is the MEET IP System from FERMAX, because of its high performance and integration features as well as the security offered by MEET. The system includes integrated access control in the standard panel: facial recognition (up to 6,000 users can be registered), numeric keypad and MIFARE proximity reader. The system includes integrated access control in the standard panel: facial recognition (up to 6,000 users can be registered), numeric keypad and MIFARE proximity reader Residential management software The project has a total of 245 apartments in 2 buildings, with two outdoor panels per building plus a concierge service managed with MEET's residential management software. The chosen outdoor entry panel is the MILO Digital Touch Panel and the 245 apartments are equipped with the MIO 7'' Monitor. The project is equipped with high technological features and qualities of different types, large leisure and green areas, general and specialised services and an excellent geo-strategic location. This commercial condominium includes offices, stores, a business centre, spaces built to organising events and apartments for rent. The installation of Fermax MEET system started in January 2019. Learn more about MEET by Fermax in this video:
IP video intercom systems are becoming more popular not only in industrial environments but also in residential projects. Security business has moved towards IP technology. Video intercom, on the other hand, is a key system that should be considered as a link between the user and the security systems due to its integration capabilities. With MEET, it’s easy to integrate video surveillance systems and receive alarms at home. It can be integrated with third-party home automation systems and access control solutions. Face recognition, CCTV visualisation MEET system is a 100% IP technology based on a Point-to-Point infrastructure MEET, the most advanced IP system from FERMAX, was specially designed for residential communication. Secure, reliable and with cutting-edge functionalities, it ensures an outstanding high-quality audio & video, featuring call divert. Moreover, it is easy to install and maintain, with almost unlimited capacity. The system is a 100% IP technology based on a Point-to-Point infrastructure, highly efficient, flexible and powerful. As pointed out by Juan Madrid, Business Development Director and IP Product Manager at FERMAX, “MEET second-generation technology allows our customers to benefit from a top-notch 100% full IP system, even compatible with GPON infrastructure, and a broad range of built in security functions as proximity reader, lift control, face recognition, CCTV visualization and alarm detection”. Monitoring CCTV cameras The devices communicate directly, so MEET does not require central units or servers which could compromise the availability of the system in the event of an unforeseen error. MEET allows the installer to freely assign the range of IP addresses according to the needs of each project, and thus facilitate the control of the networks in every building. MEET system, has already been successfully adopted by FERMAX integrators worldwide MEET system, launched in January 2018, has already been successfully adopted by FERMAX integrators worldwide. “The market feedback has been very positive, especially due to the flexibility of the system, its capability to integrate with Wiegand controllers or readers and to monitor CCTV cameras through RTSP protocol. All these features allow the system to fulfil project requirements from different markets around the world” assures Francisco Alapont, Solutions Department Director and Digital Business at FERMAX. Home automation integration MEET is the system that brings to life the state-of-the-art digital panels which include a triple access control system: face recognition, keypad and proximity. The system’s range is made up of digital panels, one-button panels, touch screen monitors, concierge stations and various accessories. KIN panel, for instance, is an interactive approach featuring touch screen. While being elegant and customizable, it allows the visitor to interact in a simple way with its user interface. MILO panel and MEET Guard Unit are outstanding due to their design and intuitive interaction features. When it comes to the apartments, MEET offers indoor monitors with a simple and compact design. WIT PoE monitor, with its technology and exclusivity, is specially designed for home automation integration and suitable to fit in the most sophisticated environments; MIO monitor, is a symbol of urban and modern residences, represented by its compact and simple design. Single internet connection Our customers will benefit from a wide variety of intercom and security functions in all MEET products" Call Divert function to smartphone has been one of the key goals achieved thanks to MEET ME App, which features a high-resolution image even in portrait mode. It is not only an additional gadget; it is a part of the core features of MEET, which implements by default this function at zero cost. “Connectivity is the cornerstone of FERMAX´s strategy. With MEET system we can offer a seamless and enhanced experience to our installer, connecting our MEET monitors by default without any additional costs related to servers, gateways or licenses. Only one single Internet connection for the building is required.” adds Francisco Alapont. Competitiveness is key for FERMAX and MEET IP technology allows to offer a complete bundle of features already built in the product without increasing its price. “Our customers will benefit from a wide variety of intercom and security functions in all MEET products. This adds value to the MEET system and revert back to the installer as a turnkey solution in terms of easiness of installation and cost reduction” says Juan Madrid.
Your Homes Newcastle (YHN) manages more than 26,000 properties on behalf of Newcastle City Council. They are piloting an innovative fire detection system in partnership with OpenView Security Solutions, the UK’s largest privately-owned independent security company and a national supplier of fire, electrical and mechanical services to the public and private housing sector. MOBOTIX thermal imaging cameras have been installed in 3 multi-storey blocks across the city to continually monitor temperatures in the buildings’ bin chute rooms. The thermal cameras will send an alarm to OpenView’s central control centre and the fire service immediately if an unexpected heat pattern is detected. The early detection system provided by the OpenView now means that residents can be reassured of much faster response times from the fire service in the event of an incident, minimising the potential impact on occupants and their properties, so that they and their homes are far safer as a result. Risks and Challenges Ensuring safety of residents through early detection and prevention of potential fires To be able to react quickly to verify a fire situation Alerting the fire service within seconds of a potential fire so they can respond rapidly Keeping residents safe and minimising damage to property in the event of a fire The risk to lives and property caused by rapid spread of a fire in high-density apartment blocks Solution provided by MOBOTIX and OpenView MOBOTIX M16 thermal cameras installed in bin chute rooms of 3 YHN multi-storey blocks Thermal technology continuously monitors temperature, triggering an alarm if an unexpected heat pattern is detected Operators in OpenView’s central control room assess and monitor the situation Fire service instantly alerted ready for rapid response MOBOTIX cameras integrated into existing infrastructure with no disruption to residents Potential risk to lives and property minimised through early fire detection Installation of thermal imaging cameras YHN has installed thermal imaging cameras in 3 of its 45 multi-storey blocks across the cityYour Homes Newcastle (YHN) manages community and public housing on behalf of Newcastle City Council. Set up in 2004, the organisation oversees more than 26,000 properties for the council. With fire safety in tower blocks having been in the spotlight since the Grenfell Tower tragedy in 2017, YHN took the decision to pilot an innovative fire detection system. In a trial partnership with OpenView Security Solutions, the UK’s largest privately-owned independent security company and a national supplier of fire, electrical and mechanical services to the public and private housing sectors, YHN has installed thermal imaging cameras in 3 of its 45 multi-storey blocks across the city. “The tragic events at Grenfell Tower have undoubtedly put fire safety in multi-storey blocks under a microscope, but we have been trialling new measures in our multi-storey properties for some time,” says David Langhorne, YHN’s Assets and Development Director. ONVIF compliant thermal cameras OpenView Security designed and installed an early fire detection system using MOBOTIX dual M16 thermal cameras, featuring one thermal and one optical sensor. MOBOTIX thermal sensors measure minute differences in mid-wavelength infrared radiation emitted from an object or body based on its temperature, allowing them to pick up temperature differences of 0.05 of a degree within a temperature range of -40 to +550 degrees Celsius. The ONVIF compliant MOBOTIX cameras contain a powerful CPU that can deliver up to 3 video streams simultaneously The ONVIF compliant MOBOTIX cameras contain a powerful CPU that can deliver up to 3 video streams simultaneously and fulfil the H.264/ONVIF standard, making it easy to combine them with other systems to create unique solutions to real-world problems. By integrating the cameras into YHN’s existing infrastructure, which uses OpenView installed equipment, it was possible to implement the new system without any disruption to residents. Alerts central control room in case of fire Operators are able to monitor images from the thermal lens to pinpoint the exact location of hotspotsThe MOBOTIX M16 cameras were installed in bin chute rooms, where they continually monitor the temperature, sending an alert to the OpenView’s central control room instantly if an unexpected heat pattern is detected. Operators are then able to monitor images from the thermal lens to pinpoint the exact location of hotspots, such as smouldering fires, as well verify the situation via a live feed from the optical lens. An alarm is also raised with the fire service within seconds of a potential fire, making them ready to respond rapidly to a potential emergency situation. According to Andy Ward, Sales Director of OpenView Security Solutions, the innovative fire protection solution enables housing providers to ensure a safer environment for residents and minimise the incidence of false alarms: “It now forms part of our expanding portfolio of fire and life safety solutions, which is one of the fastest growing areas of our business, and consolidates our leading position in the public and private housing sectors.” Faster response times from fire service The early detection system provided by the OpenView now means that residents can be reassured of much faster response times from the fire service in the event of an incident, minimising the potential impact on occupants and their properties, ensuring that they and their homes are far safer as a result. We have wet and dry risers, central alarm systems, smoke alarm activated bin chute fire dampers and bin room sprinklers"“This trial system is one of many fire safety measures currently in place in the blocks we manage across the city. We also have wet and dry risers, central alarm systems, smoke alarm activated bin chute fire dampers and bin room sprinklers,” Langhorne explains. “We pride ourselves on being innovative, so it was an easy decision for us to test something that had not yet been adopted elsewhere,” he adds. Meeting requirements of integrator and end-users Frank Graham, MOBOTIX Regional Sales Manager UK & Benelux, said of the partnership with YHN and OpenView: “We are very happy to be working so closely with both YHN and OpenView in the development and provision of an innovative solution for such a serious issue. “MOBOTIX cameras have inbuilt intelligence to meet all the requirements of integrator and end-users alike and we look forward to a longstanding and fruitful partnership with both organisations moving forward.”
In the aging trend of 21th century with rapid aging population and high healthcare costs are creating a growing demand for care at home, especially for seniors with long-term health conditions. Home care is moving towards tele-health monitoring and telemedicine, including video conferencing and remote monitoring technology to help increase caregiver efficiency while still providing constant convenience to the patients. Living independently and aging gracefully are the ideals that every individual seeks to pursue, and the challenge is to ensure that all people can age with dignity and security. Climax’s GX Cubic Smart Care Medical Alarm is an all-in-one wellness, and personal safety medical alarm solution, designed to help the elderly to manage their long-term health conditions, bridging medical health monitoring information to care providers/hospitals and create points of care to keep them safe in their own homes. GX Cubic medical alarm GX Cubic can be flexibly connected with third-party Bluetooth (BLE) healthcare sensors GX Cubic can be flexibly connected with third-party Bluetooth (BLE) healthcare sensors, like blood glucose monitor, pulse oximeter, blood pressure monitor, or weight for tracking health data and providing customised alerts to meet individual needs. The measurements can be automatically sent to a health professional who can review the results and continuously keep an eye on the patient’s health needs and provide early treatment as necessary. In addition to medical health monitoring, GX Cubic is also compatible with Pivotell Advance Automatic Pill Dispenser to keep secure of all pills, and remind the user to take the correct medicine at the pre-set time. The solution allows health professionals to monitor pill taking timely results and keep an eye on the patients’ treatment as needed. For situation when remote monitoring care given is insufficient and the user requires onsite assistance, GX Cubic can raise an emergency alarm to inform the caregiver or medical personnel for immediate action. Seniors can be assured that they are always being taken care of, and provide their family members with a peace of mind. Voice recognition solution Voice recognition has innovated over time and continues to advance, allowing products to become even more intuitive and easier to use. GX Cubic has built-in voice recognition and can activate an emergency call to care provider or central monitoring center by preset vocal commands or keywords. This allows seniors to receive emergency attention even in situations where they are immobilised or cannot manually reach the panic button. Working with the leading voice ecosystems Amazon Alexa and Google Home via cloud, GX Cubic also features voice control to activate home electronic devices, complete daily tasks, and seek help during emergencies. Voice over Internet Protocol With the VoIP (Voice over Internet Protocol) feature, GX Cubic users can also initiate two-way voice callsWith the VoIP (Voice over Internet Protocol) feature, GX Cubic users can also initiate two-way voice calls to contact their caregivers or family members at any time. With the additional add-on of DECT, GX Cubic can pair with voice extenders, talking pendants, call points, and voice extenders placed strategically around the home to create a safety net. Smart Home Automation Comprehensive elderly-friendly health care should also have a focus on preventive action to maintain a healthy ageing process. To realise independent living in a smart way, GX Cubic pairs with Zigbee or Z-Wave sensors to enable the whole-home control with various protocol-of-choice. GX Cubic can be programmed to turn on the hallway lights automatically when a sensor reports a senior’s movement in the middle of the night, to reduce a chance of falling; or automatically adjusting air conditioning when there is a sudden temperature-drop. The scenarios are unlimited to fit individual requirements, ensuring a safest living experience for the senior users. GX Cubic can also integrate IP security cameras and camera PIR motion sensors to deliver real-time visual monitoring and verification. When an emergency occurs, alerts are immediately sent to family members, and Monitoring Center to verify the event and sending immediate assistance as needed. Lastly, GX Cubic can support wireless sensor devices, allowing users to add in smoke detectors, water leakage sensors, and gas sensors to monitor environmental emergencies; and motion sensors, door contacts, sensor pad transmitters for inactivity monitoring, to build a healthier, safer independent living.
Your Homes Newcastle (YHN), which manages more than 26,000 properties on behalf of Newcastle City Council, is taking an innovative approach to fire safety with a pilot project utilising thermal imaging cameras in tower blocks. The ALMO has installed the thermal imaging cameras in three of its 45 multi-storey blocks across the city in a trial partnership with OpenView Security Solutions, with the project attracting praise from Tyne and Wear Fire and Rescue Service. Mobotix M16 thermal cameras The trial of the Mobotix M16 Thermal Camera sees the cameras installed in bin chute rooms The trial of the Mobotix M16 Thermal Camera sees the cameras installed in bin chute rooms. The cameras detect minute increases in temperature, triggering an alarm in YHN’s central enquiry centre before any fire has had a chance to take hold, meaning within seconds of a possible fire starting the alarm is raised with the fire service. The camera continually monitors the temperature in the room, with information relayed back to the fire service, enabling them to better prepare for responding to the fire. David Langhorne, YHN’s Assets and Development Director, said: “The tragic events at Grenfell Tower have undoubtedly put fire safety in multi-storey blocks under a microscope, but we have been trialling new measures in our multi-storey properties for some time. Faster fire detection “We pride ourselves on being innovative, so it was an easy decision for us to test something that had not yet been adopted elsewhere. The early detection system provided by the camera has many benefits, but, most importantly, the faster response time from the fire service means the potential impact on residents and their properties is minimised and they and their homes are far safer as a result.” “This trial system is one of many fire safety measures currently in place in the blocks we manage across the city, where we also have wet and dry risers, central alarm systems, smoke alarm activated bin chute fire dampers, and bin room sprinklers.” Reducing false fire alarms Alan Robson, Assistant Chief Officer at Tyne and Wear Fire and Rescue Service said “It’s great that YHN is innovating in this way. Using technology to support the monitoring of storage areas such as this helps improve the information we receive about incidents. This technology can reduce false alarm calls and improve our response to confirmed fires.” The standard CCTV lens provides a live feed for further verification of events OpenView Security Solutions is the UK’S largest privately-owned independent security company and a leading national supplier of fire, electrical and mechanical services to the public and private housing sectors. Thermal imaging The Mobotix M16 Thermal camera’s lens is triggered when an unexpected heat pattern occurs and automatically sends an alert to the central control room. Images from the thermal lens are automatically presented to operators enabling the exact location of hotspots, such as smouldering fires, to be pinpointed. The standard CCTV lens provides a live feed for further verification of events. YHN’s existing infrastructure, which uses Openview installed equipment in the blocks to link alarms through to its enquiry centre via Jontek, meant the new approach could be easily implemented without any disruption to residents. Innovative fire protection solutions Andy Ward, Sales Director of OpenView Security Solutions, added “This innovative fire protection solution enables housing providers to ensure a safer environment for residents and minimise the incidence of false alarms. It now forms part of our expanding portfolio of fire and life safety solutions, one of the fastest growing areas of our business, and consolidates our leading position in the public and private housing sector.” Commenting on the partnership with YHN and OpenView, Frank Graham, Mobotix Regional Sales Manager, said: “We are very happy to be working so closely with both YHN and Openview in the development and provision of an innovative solution for such a serious issue. Mobotix cameras have inbuilt intelligence to meet all the requirements of integrator and end users alike and we look forward to a longstanding and fruitful partnership with both organisations moving forward.”
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