Office surveillance

Now that Europe is taking the first steps towards economic and social recovery after the COVID-19 crisis, it is also time to rethink the future. European politicians and institutions are now joining forces to present a recovery plan that builds on existing plans and ambitions to make the society healthier, more environmentally friendly, more energy efficient and safer. Euralarm calls on policymakers to take measures to increase the security of renovated buildings and to strengthen the cohesion of the European Union. The EU Recovery Plan that is soon expected will push for investments and reform. It will strengthen the EU economy by focusing on common priorities, like the European Green Deal, digitalisation and resilience. In recent months, European citizens experienced what it means to be confined to one's home all day. Fire safety requirements With around 250 million homes across the EU that need energy renovation, now more than ever, it is time for the EU to invest in renovating homes, offices, schools and other private and public buildings. The Renovation Wave as part of the Green Deal is therefore welcomed by Euralarm and many other stakeholders. Boosting the rate of deep renovation in all buildings not only improves energy efficiency but also economic growth. Building renovation and retrofit add almost twice as much value as the construction of new buildings Building renovation and retrofit add almost twice as much value as the construction of new buildings. While investing more in renovations, governments and authorities as well as building owners need to pay attention to the implications on the fire safety of buildings because renovations can introduce significant changes in fire safety requirements. Energy efficiency measures With the growing number of electronic and electrical devices in buildings, (e.g. energy storage as part of the energy efficiency measures, electric cars), the fire load in buildings will continue to increase and must be considered in the overall fire safety concept. Regular fire safety reviews - including risk assessment - by certified professionals are today even more crucial and should be prioritised by private and public building owners and operators. As one of the Green Deal proposals the “Renovation Wave” is a unique opportunity to introduce a holistic approach towards fire safety and security when renovating buildings. Safe and secure buildings will contribute to the new European economy as well as the future European ecology. Euralarm therefore calls on EU decision makers to encourage all renovated buildings to be fitted with the latest technologies in terms of fire safety and security. Fire safety systems During the crisis, large parts of the European workforce had no other choice than to work from home, using teleconference and digital co-operation tools to continue their daily work. In just a few months, remote work has accelerated the digitalisation of the European economy. With ambitious measures supporting a “Digital Recovery”, the digital transformation can be confirmed and amplified in the short term. In the building industry, they have seen the effects of a slow adoption of digitalisation and they welcome an acceleration of the digital transformation. During this crisis, connectivity has proven to be pivotal to remote work. It became clear that wherever the company’s members had remote access to security and fire safety systems, there has been no disruption of service provided. The company continued to ensure the safety of the people and infrastructure. Cyber security strategy Pivotal to ensure business continuity, connectivity must be immune to cyber-threats Pivotal to ensure business continuity, connectivity must be immune to cyber-threats. Euralarm recommends to reassess the European cyber security strategy. Some sectors of the industry – including services – have specificities that should be taken into consideration when rethinking the cyber security strategy. The EU Recovery Plan is a unique opportunity to bring the Single Market back on track and to definitely address unjustified barriers that remain in place for products and for services. In this sector, and despite all the efforts to create European standards for products, systems and services, obstacles remain for cross-border trade, especially for SMEs. It is now time to put an end to these barriers and work together towards a society that shares and cares. Sector-specific measures Again, it is the COVID-19 crisis that demonstrates the crucial need that barriers are definitely removed. Therefore, Euralarm calls on the European Commission to engage in a consultation with stakeholders most affected by these remaining barriers to find sector-specific measures to achieve the long-expected Single Market in Europe.

Identiv, Inc. announced the availability of Hirsch Velocity Software with Contact Tracing. Available via download for Hirsch customers, the free feature has been launched to support worldwide office re-openings with improved health and safety management tools. Based on the Centers for Disease Control and Preventions’ (CDC) recommendations, contract tracing is a key strategy for preventing further spread of the novel coronavirus (COVID-19).  Hirsch Velocity Software with Contact Tracing is a means of proactively and reactively protecting visitors. If a person enters a building and is later found to be symptomatic of an illness, Velocity can pull a report of everyone who entered the same door who can then be notified to either get tested or self-quarantine. The feature is free, easy to download, and simple to implement into existing Velocity physical access control system (PACS) platforms.  Manage access control While this is useful during the days of COVID-19, it can also be used for other applications, such as seasonal influenza" “While this is useful during the days of COVID-19, it can also be used for other applications, such as seasonal influenza,” said Mark Allen, Identiv GM, Premises. “This means your office can be proactive in responding to potential outbreaks, while simultaneously providing your employees with the peace of mind that there are measures in place to keep them safe.” Hirsch Velocity Software provides the security and functionality expected from high-end systems with the ease-of-use found in entry-level packages. Velocity is an integrated platform that manages access control and security operations in thousands of different facilities, from single high secure rooms to multi-building, multi-location campuses with the most stringent security compliance. Prevent unwanted access With Velocity, users can control doors, gates, turnstiles, elevators, and other equipment, monitor employees and visitor behaviour, prevent unwanted access, maintain compliance, and provide a robust audit trail. The latest version of the software platform is designed to deliver the highest level of security, interoperability, and backwards compatibility, and it accommodates the evolution of security technology.

COVID-19 can be stopped right at the entrance to office buildings, schools, hospitals, factories and in public transportation using the hi-tech infection control products launched by Gunnebo, the Swedish global provider of smart access control solutions. The new family of access control solutions supports the smooth return to a safe working environment by providing automated infection prevention through contactless processes, maximised social distancing, and enforcement of body temperature and personal protective equipment regimes. Body temperature detection The new H-Sense range offers three levels of protection: Body temperature detection integrated into the gate combines image analytics with infrared thermal monitoring to deliver contactless temperature measurement to an accuracy of ±0.3°C. The system denies entry to anyone exhibiting an elevated body temperature. Hygienic mask detection via a high precision camera integrated into the gate, backed up by image analytics, recognises if the visitor is wearing a mask and denies access if it is absent. An automatic gel dispenser delivers a dose of hand sanitiser contactlessly and prevents entry unless the sanitiser has been administered. Infection control processes More details about the product can be found on the company’s official website. These stylish modern gates can also now be configured with increased flexibility to maximise social distancing in limited entrance spaces. The new infection control features can be retro-fitted to existing gates. “We foresee increased demand for access control solutions with a higher degree of connectivity and peripherals to meet specific needs created by the COVID-19 pandemic. Our new H-Sense range provides efficient and user-friendly infection control processes linked to the right of access, ensuring that protective measures are properly and safely enforced”, says Robert Hermans, SVP Entrance Control, Gunnebo.

With Hub 2, a user will no longer need to live under round-the-clock camera surveillance to know why an alarm has gone off. Like the first generation of hubs, Hub 2 protects the user’s property against burglars, fire, and flood. But unlike its predecessors, it sends not only alarm notifications but also animated series of images from MotionCam motion detectors. Thanks to the optional Wings radio protocol, a built-in battery, and two SIM card slots, Hub 2 is independent of the guarded facility infrastructure. It will continue protecting the user’s family and property, even if the building has lost power and Internet connection. Hub 2 is a control tool for safe homes, offices, shops, or even industrial facilities. The control panel can manage up to a 100 of Ajax detectors and devices on a distance of up to 2000 metres. And this is not the limit - the ReX radio signal range extender boosts the hub’s coverage area to up to 16 km². Protection of any scale The new hub has three channels to communicate with the users and security companies: Ethernet and two slots for SIM cards. The second slot allows users to improve stability by choosing two different GSM operators. And thanks to the instantaneous switching between communication channels, Hub 2 is guaranteed to transmit photos and alarms even with an unstable Internet connection. The list of features of the Ajax hubs expands every year with the regular updates of the OS Malevich operating system. To ensure the future development of the Hub 2, Ajax Systems has increased the amount of ROM and RAM and equipped it with a fast processor.

Maximise the effectiveness of the installed security system by providing the family and business with an even higher level of protection. The SVGS Series is a shock, vibration and glass break sensor, designed to provide early warning of an attempted intrusion by sensing forced entry before a burglar actually enters the property. This wireless shock sensor is lightweight and easy to install on any glass window, door, roof, or safety box and capable of detecting two different types of forcible attacks, a single major shock event, or accumulated consecutive minor shock attacks. The SVGS F1 models leverage Climax’s industry renowned RF technology to accelerate the speed of signal transmission and deliver reliable, extensive communication range, allowing users to stay in touch, in control, and provide a peace of mind. Smart home system The SVGS Series is a broadly applicable device ready to make users home or business safer and smarter When the SVGS Series are linked with security or smart home system, it can activate a siren, turn on lights, music, or start video recordings when the glass is tampered with, which is often enough to send an intruder running. The SVGS Series’ discreet design makes it unobtrusive and has three adjustable sensitivity threshold levels to choose for different situations and locations. The SVGS-5 model features two-way signal, allowing for setting configurations to be easily adjusted through the security gateway or control panel. The SVGS Series is a broadly applicable device ready to make users home or business safer and smarter. Features Early detection of break-in attempts of glass windows, doors, roof, or safety boxes Detects major shock attack or accumulated minor shock attacks Adjustable sensitivity threshold levels: Low, Medium, High F1 technology accelerate the speed of signal transmission, reliability, and boots communication range. (F1 models only) LED indicator Setting configuration locally on device (SVGS-3 only) Setting configuration remotely on device via Control Panel (SVGS-5 only) Wireless and lightweight for easy installation Works on glass, plywood and safety box Low battery indicator Regular supervision signals to check system integrity Suitable for residential and commercial security usage Specifications SVGS-3-F1 Frequency - 868MHz / 869MHz / 433MHz Power Source - 3V CR2477 Lithium battery x 1 Battery Life - 5.5 years Operating Temperature - -10°C to 45°C (14°F to 113°F) Operating Humidity - Up to 85% non-condensing Dimensions - Diametre ᴓ 44.6mm x 16.3mm SVGS-3 Frequency - 868MHz / 433MHz Power Source - 3V CR2477 Lithium battery x 1 Battery Life - 3.5 years Operating Temperature - -10°C to 45°C (14°F to 113°F) Operating Humidity - Up to 85% non-condensing Dimensions - Diametre ᴓ 44.6mm x 16.3mm SVGS-5-F1 Frequency - 868MHz / 433MHz Power Source - 3V CR2477 Lithium battery x 1 Battery Life - 5 years Operating Temperature - -10°C to 45°C (14°F to 113°F) Operating Humidity - Up to 85% non-condensing Dimensions - Diametre ᴓ 44.6mm x 16.3mm SVGS-5 Frequency - 868MHz / 433MHz Power Source - 3V CR2477 Lithium battery x 1 Battery Life - 2.6 years Operating Temperature - -10°C to 45°C (14°F to 113°F) Operating Humidity - Up to 85% non-condensing Dimensions - Diameter ᴓ 44.6mm x 16.3mm Ordering Information SVGS-3-F1 - Shock / Vibration & Glass Break Sensor, compatible with Climax F1 Control Panels and extensive RF range SVGS-3 - Shock / Vibration & Glass Break Sensor, setting configuration on device SVGS-5-F1 - Shock / Vibration & Glass Break Sensor, setting configuration on Gateway or Control Panel, compatible with Climax F1 Control Panels and extensive RF range SVGS-5 - Shock / Vibration & Glass Break Sensor, setting configuration on Gateway or Control Panel

OM Security has achieved a host of benefits having consolidated its employee scheduling, patrol monitoring and mobile workforce management software requirements into a single system. Since the adoption of SmartTask, the company has gained increased visibility and control over 200 security officers, significantly freeing up management time, reducing operating costs and enhancing service delivery The cloud-based solution has also enabled OM Security to launch a new 24/7 control room, further expanding its offering to customers. Monitor proof of attendance “By automating and streamlining our workforce-based processes using SmartTask, we are able to make best use of our resources while providing complete transparency for customers,” explains Jay Jagatia, Director of OM Security. “The software delivers a comprehensive management, rostering and reporting system that is giving us a clear edge and competitive advantage within the security sector.” SmartTask is helping manage the team of security officers – across the OM Security and Premier Services operations SmartTask is helping manage the team of security officers – across the OM Security and Premier Services operations – that provide a range of services including manned guarding, mobile patrol and alarm response at over 1,000 customer sites nationwide. SmartTask enabled smartphones monitor proof of attendance, completed patrol checkpoints and lone worker welfare, with GPS location tracking for added accuracy and peace of mind. Streamlining financial procedures Security officers are also using SmartForms to capture electronic data and photos for inspections and incident reporting. OM Security’s new 24/7 control room, based at its office location in Ascot, Berkshire, is underpinned by SmartTask’s live monitoring features. The interactive dashboard provides a real-time overview of how the business is performing, with at-a-glance visibility of the attendance, status and safety of all security guards. This allows the company to quickly identify where critical issues are occurring and respond quickly to any operational issues and incident alerts. SmartTask’s advanced reporting is also enabling OM Security to simplify billing and payroll by accessing highly accurate timesheet and activity data. Not only is this streamlining financial procedures, but also dramatically reducing incoming calls from customers and staff including a 98 per cent and 80 per cent reduction respectively in invoice and wage queries. Individual security operation The team at SmartTask are continually looking at new ways to update and improve the software" Meanwhile, clients can access service delivery details through a web-based customer portal for total transparency of their individual security operation. “With SmartTask, we have everything needed, right at our fingertips, so we can maximise performance, operate efficiently and share vital information both internally and with customers. However, the team at SmartTask are continually looking at new ways to update and improve the software, developing new features based on our feedback and their detailed understanding of the marketplace,” adds Jagatia. Mobile workforce management software Paul Ridden, CEO of SmartTask commented: “The unrivalled functionality of SmartTask means businesses within the security sector are now able to bring together a wide range of business and operational requirements into a single system." "This is why a growing number of SME, mid-sized and top 30 security companies are already benefiting from the strong return on investment, delivered by the most comprehensive employee scheduling and mobile workforce management software currently available.”

The unprecedented global impact of COVID-19 has taken its toll on all of us, but as cases of the virus thankfully recede, employers are now forced to confront how they can enable a safe return to work for employees. For many employers, this means they will have to carry out a COVID-19 risk assessment, redesign workspaces to maintain social distances, carry out more frequent cleaning, manage the transmission risk and find alternatives to touch-based security devices. Protecting workplace occupants in any emergency requires preparation and clear communication. This is especially critical in a health crisis involving an infectious disease. These are some of the essential best practices that could help organisations reduce the impact on their employees and operations during this pandemic. 1. Use a visitor management system With a visitor management system, organisations have a single source of real-time and historical insights into who is, or was recently, in the workplace. This is especially important because of the need to perform contact tracing should anyone in the organisation show symptoms of COVID-19, meaning everyone they have been in contact with needs to be contacted and asked to isolate. Yet still, first impressions are made at the front desk or lobby, where the visitor experience needs to be a positive one. At the same time, though, any emergency event requires that there be strict control over who is entering the workplace. This policy also needs to be clearly communicated to visitors. Doing this minimises risk to visitors as well as the workforce. In addition to delivering a high-quality visitor experience, the ideal visitor management system must: Enable organisations to meet regulatory compliance mandates and facilitate check-in at a self-service kiosk to minimise wait times. Customise the visitor experience to support specific security needs, such as accelerating and simplifying check-in or requiring additional security pre-checks. Automate compliance as it relates to visitor access rules with historical visit reports. 2. Pre-check questions at visitor registration kiosks Organisations can strengthen security at the registration kiosk using a flexible, enterprise-grade visitor management system to add visitor sign-in steps. This has proven successful in the past when used to control the spread of infectious disease during an outbreak. An example of this is a U.S. children's hospital which managed to reduce facility infection rates by 25 percent over a two-year period using a commercial, off-the-shelf physical identity and access management (PIAM) solution from HID Global. The solution provides two particularly important capabilities that can be used by organisations to protect their workplace from the uncontrolled spread of an infectious disease: Enhance visitor registration policy with additional mandatory questions to help identify any visitors who may need other screenings. Extend the visitor registration kiosk with a mandatory pop-up asking further questions during visitor check-in. 3. Understand who has visited your workplace Successful controlling the spread of infection throughout a facility requires the ability to automatically maintain an auditable trail of activity. This can be done using an enterprise-grade visitor management system that makes it easy to retrieve historical visit reports. This provides a timeline of who was in the workplace, and when they were there. Key features include: A single dashboard providing useful visitor insights at your fingertips. Historical reports that provide visitor details including location and contact information, all in compliance with General Data Protection Regulation (GDPR) and other privacy regulations. 4. Clearly communicate how infection risks can be reduced Global organisations must actively communicate with visitors and employees on the outbreak of infectious diseases and follow best practices outlined by the World Health Organization (WHO). Here are several things organisations can do in this area to help maintain a safe and healthy workplace: Re-enforce and communicate WHO best practices with guideline posters in the front lobby and throughout the workplace. Add posters that also encourage regular and thorough washing of hands. Encourage everyone to cough or sneese into their shirt sleeve in their flexed elbow or cover their mouth and nose with a tissue. Encourage everyone to keep a relatively safe distance from each other and use alternatives to handshakes when saying hello. Organisations must contend with a variety of workplace challenges during the outbreak of an infectious disease. These challenges can be solved with best practices that include a comprehensive visitor management system that automates critical check-in policies and maintains an auditable trail of visitor activity.  

Returning to work after the global pandemic will not be business as usual, and security systems are an important asset when it comes to helping to keep occupants and buildings safe. For example, video analytics can provide insight into how spaces have previously been used and can help to predict where and when occupants encounter each other or congregate. These foot-traffic patterns can inform settings for a variety of devices – like ventilation and temperature controls – and even help owners create social distancing plans and monitor personal protective equipment (PPE) compliance. “While the ‘new normal’ is still being defined, we believe there will be a greater focus on creating healthier environments while also complying with new regulations,” says Marcus Logan, Global Offering Leader, Honeywell Commercial Security. “Temperature, humidity, energy efficiency, security, safety, comfort, productivity, and demonstrating compliance with regulations are all a part of a healthy building.” For example, social distancing is a new concept for the workplace. How do you make that happen in an open work setting, in breakrooms, elevator lobbies and meeting spaces? Optimised systems create healthier environments Anxious employees will need reassurance about returning to the workplace Building owners will need to look at how they can optimise their systems – or deploy new ones – to create a healthier environment. Building technologies, like those provided by Honeywell's Healthy Buildings solutions, provide building owners with more control over critical factors to encourage sustained compliance with changing building standards, safety guidelines, government-issued regulations, and a company's risk management policies. These solutions also provide transparency for occupants into a building's status, says Logan. Hygiene will be a critical issue: People will want to know that the spaces are ready for their return. Increased cleaning procedures and schedules will evolve, and a way will be needed to demonstrate the procedures are effective and that they have been strictly adhered to. Identifying ways to measure effectiveness of sanitisation and track compliance to the procedures will be a key challenge to solve. This is a space that will evolve significantly in the coming months and years, says Logan. Access control and video analytics Contact tracing is a new requirement in some businesses, and security technology – like access control and video analytics with advanced reporting – can help. Access control technology integrated with video analytics can be used to trace occupant movements within a facility. These technologies capture data that can be used with advanced reporting to provide a digital footprint of where a person has been within a facility and if they may have been exposed to someone identified as being infected with a contagious virus. Building owners can then proactively notify exposed individuals evolve to self-quarantine and minimise further spread of an infection. Video analytics can help to predict where and when occupants encounter each other Anxious employees will need reassurance about returning to the workplace. They will not only seek confidence that the building is optimised for a healthier environment but also that processes are in place to quickly identify and respond to potential issues. Transparency and visibility into how the building works and the health of the environment will help to reassure occupants returning to the workplace. “One way to do this is to share building analytics with occupants – to help them understand factors about the indoor air quality or occupancy density,” says Logan. Controlled health, safety and security Honeywell’s solutions provide building owners with more control over critical health, safety and security factors to encourage sustained compliance with changing building standards, safety guidelines, government-issued regulations and a company’s risk management policies, Logan adds. Visibility into how the building works and the health of the environment will help to reassure occupants returning to the workplace Every day there is new information coming from the medical and scientific community about COVID-19, and the building industry is just starting to learn what it all means. Logan warns that there is no single solution that will keep every environment healthy and safe. A good strategy features deploying a combination of solutions, optimising systems and being vigilant to make sure that companies are sustaining compliance to new and changing regulations, says Logan. “Today more than ever we must be mindful of the changing culture of how buildings are managed by making apparent the need to be mindful of health and well-being in all aspects of our lives,” says Logan. Honeywell has developed outcome-based solutions that allow building owners to transparently address building quality factors while supporting their business continuity needs in the uncertain environment. “We’re giving them the data they need to confidently reassure their employees to accelerate their business operations,” he adds.

Small business owners work hard. They are often the first ones there in the morning and the last to leave at night. Even then, they likely bring their work home with them. During that time, everything they do is aimed at making their business as successful as possible. Because of this, many business owners don’t take vacations, and if they do, they spend a lot of time worrying about their business while they’re away. In both cases, the potential for burnout is tremendously high. The primary concern for these individuals is loss, whether from theft, waste, vandalism or other causes. Depending on the degree of the loss, it can have a devastating effect on small business. Therefore, professional security solutions must be top of mind for these businesses. Small business owners can take advantage of advanced technology that can help them work smarter, not harder Video surveillance for small businesses One technology that can address loss, the feeling of helplessness that comes from not being on site and more is video surveillance. Sadly, it’s not always on the radar for small business owners, many of whom think video surveillance is very expensive and out of reach. But that couldn’t be farther from the truth. There are high-quality, relatively inexpensive solutions that don’t require much, if any, configuration, allowing an installer to place cameras, run cable, plug cameras into the recorder and use software to get end users up to speed on remote access. Best of all, almost all of these solutions come with a mobile app or other means of accessing video—both live and recorded—remotely from a smartphone or tablet. In a world where our phones have become our lifeline to a lot of information, including email, banking, inventory management and more, a security system simply has to provide this type of access. Given the availability of cost-effective video surveillance solutions and their ease of use, small business owners can take advantage of advanced technology that can help them work smarter, not harder in a few key areas. Video surveillance solutions come with a mobile app for accessing video remotely from a smartphone or tablet Efficient incident monitoring Having a high-quality video surveillance system with proper coverage means that any time an incident or loss occurs, a small business owner can go back and find it on the video and identify exactly what happened. For example, if something goes missing from a retail store, reviewing the video will reveal exactly what happened, when it happened, how it happened and—depending on lighting, camera resolution and field of view—possibly who took it. Video systems can also be valuable from a liability perspective. Slip-and-fall claims are not uncommon, but in many cases they turn out to be false. Thankfully, cameras can provide video that will support or refute a claim. Without video, such incidents could be costly for small businesses. A simple review of recorded videos will solve any mystery and eliminate the potential for a long argument with no evidence Video recording for incident verification Another example would be a customer who claims they were shorted on the change they received from a cashier. Rather than taking the time to count the money in the drawer and reconcile that with receipts, a small business owner could simply review video from a camera placed above the point of sale to determine if the customer’s claim is correct or if they may have been mistaken. This feature can also help alleviate or avoid a potentially awkward or difficult situation when there’s a difference of opinion with a supplier. Say for instance a delivery driver claims he or she brought three cases of product to the back door, but there are only two cases in the stockroom. A simple review of the video that’s been recorded will solve the mystery once and for all and eliminate the potential for a long, drawn-out argument with no evidence one way or the other. Smartphones for remote monitoring It’s natural for small business owners to feel stressed when they’re not at their physical location. After all, they’re the ones who have invested in the business and are responsible for making sure it runs smoothly and profitably from day to day. For small business owners with surveillance systems, vacations can become not only a reality but also the relaxing time they are supposed to be. For small business owners with surveillance systems, vacations can become not only a reality but also the relaxing time Rather than sitting on a beach and worrying about whether the store opened on time or if employees are doing what they’re supposed to be doing, an owner can pull out his or her smartphone, log in to remotely to the video system and know for sure. That peace of mind is invaluable for small business owners. This is also helpful for business owners with multiple locations. Because no one can be in two—or more—places at once, a video surveillance system can provide eyes and in some cases ears at a location, which can be accessed at the click of a button. Video surveillance for training For a small business, it’s imperative that employees follow established policies and that staffing levels are maintained at the most efficient level possible. These are two other areas where video surveillance can help. If a small business owner sees that something isn’t being done properly, whether by a single employee or if the problem is more widespread, he or she can use video for training purposes. They can sit down with the employee or employees to review the video and explain the proper policies and procedures. Conversely, video can be used to demonstrate proper techniques or even to recognise employees for a job well done. From a staffing standpoint, reviewing video could reveal unexpectedly busy or down times Maintaining staffing levels From a staffing standpoint, reviewing video could reveal unexpectedly busy or down times. A business owner can review video from 3 p.m. on a Saturday to see how many customers are in a location and determine the ratio of employees to customers. Looking at a variety of times over a period of weeks or months could help determine optimal staffing levels, which may lead to the decision to increase staffing on Saturday afternoons when a store is busy. This will help improve customer experience and potentially increase sales. Motion detection for accurate access control Cameras can be deployed with motion-detection sensors to alert business owners when someone enters a certain area, whether during or after business hours. In many cases, detected motion can trigger an alert and/or a video clip to be sent to the business owner’s smartphone so they can review and verify whether something is out of the ordinary. These deployments could be set up to monitor a variety of locations, such as an office, safe, doors and other sensitive areas at all times or just during specific hours. If motion is detected during off hours, the business owner can view video and alert police that an unauthorised individual is at their business. Surveillance videos can be used to demonstrate proper techniques or even to recognise employees for a job well done Cybersecure video surveillance systems From a cybersecurity perspective, manufacturers are constantly releasing firmware updates to protect cameras from malware and/or unauthorised intrusion. Once someone has accessed any device, all systems and devices connected to the same network become vulnerable. Updating these devices tends to be an afterthought for small business owners, who may either forget or simply not have the time to do it. So it should come as no surprise that these important updates often go uninstalled. Today’s advanced video systems overcome this obstacle with easy updating, which can be performed by small business owners or installers to ensure constant protection. Other systems are available with auto-updating capabilities, which remove the onus from small business owners completely. Today’s advanced video systems overcome cyberthreats with easy updating Cost-effective surveillance solutions These are just a few of the many benefits video surveillance systems offer small business owners. What’s important to note is that for each to be successful requires having to have the right camera for the right environment. For instance, a camera positioned at the back door of a business has to have wide dynamic range to deal with changing light levels throughout the day. A camera used to monitor transactions must offer high enough resolution to identify bill denominations. Today’s solutions are cost-effective, easy to use and offer the flexibility to monitor operations from anywhere at any time – giving small business owners the power to work smarter, not harder to grow their bottom line.

Many venues are using access control, video surveillance systems, sensors, and additional hardware solutions as part of a broader security strategy. By utilising so many disparate systems, corporate security teams are left with information “silos” that create inefficiencies and hamper communication. This abundance of hardware has left teams with too much data or too many tools, to manage effectively. Armored Things offers a software solution. The company’s “spatial intelligence platform” currently collects more data than other security intelligence solutions, utilising a broader range of sources and fusing data together rather than integrating it. The platform currently focuses on taking in data from WiFi, access control, and video surveillance systems and applying machine learning to deliver customers features such as real-time predictive analytics to prevent incidents like bottlenecks or overcrowding. Spatial Intelligence is an approach to physical security that enables users to collect, manage, and interpret data in a single platform. Combine machine learning with data The term can best be used to describe how digital transformation has affected physical security. Spatial Intelligence in its infancy looked like video surveillance data combined with machine learning to produce video analytics. The spatial intelligence solutions of today can combine machine learning with data of any source, type, and size to deliver value across a large organisation, not just the security team, says the company. Armored Things’ Spatial Intelligence platform unifies data from information silos to support data-driven decisions around operations and security. By fusing data from multiple sources, we can produce more consistent and useful insights for our customers” A suite of analytics, reporting and visualisation tools helps customers gain a real-time understanding of people and flow in their space. By removing the guesswork of everyday decisions, the product enables customers to make data-driven decisions at a moment’s notice, according to the company. Armored Things is more than a data management tool. “By fusing data from multiple sources (rather than only cameras or only WiFi), we can produce more consistent, accurate, and useful insights for our customers,” says Kevin Davis, Chief Security Officer at Armored Things. "Being able to collect the data is the first step, but turning it into actionable intelligence is where Armored Things excels.” IP cameras and other IoT-enabled devices The range of data sources includes IP cameras and other IoT-enabled devices and even outside data sources like bus schedules and weather reports. Armored Things has built a team of public safety and technical experts with the mission to keep people safe where they live, work, and play. By leveraging emerging technology to enhance physical security, the company built the software-centric Spatial Intelligence Platform for large organisations to enhance the safety and operations of their space. Schools and education facilities are among the customers that can benefit. The leadership at Armored Things cares deeply about school safety, so the recent epidemic of campus violence has definitely been a large topic of conversation, according to the company. “By delivering our products to a greater number of customers, Armored Things hopes to continue making schools a safe place to learn and gather,” says Davis. Recently, there was a significant bottleneck lasting nearly 30 minutes at the Syracuse-Clemson football game. Unifying data into one platform Digital transformation is disrupting the way our customers think about physical security,” Using Armored Things technology and providing real-time data to security and operations personnel could have identified the bottleneck as it began to form. This would have notified relevant personnel, who could have taken steps to mitigate the problem before it turned into a security risk. Keeping the security infrastructure simple is imperative to success. Integrating a software solution into the security strategy shouldn’t complicate existing operations, says the company. “Armored Things Spatial Intelligence Platform can bring your security and operations into focus by unifying all of your data into one platform for ease of use,” says Davis. For this reason, the team chose to integrate not only with customers’ existing security infrastructure but with non-traditional data sources (e.g. WiFi, event schedules, ticketing) as well. “By combining and analysing a more diverse dataset, Armored Things can help our customers make better decisions with deeper data-driven insights,” says Davis. "Digital transformation is disrupting the way our customers think about physical security,” says Davis. “As a team, our aim is to help our customers adapt to the digital age, as they transition from hardware to software-centric security solutions. Fostering organisational change is difficult, and our team hopes to make the transition process easier for our customers.”

Security is more-than-ever linked to consumer electronics, especially in the residential/smart home market. CES 2018 in Las Vegas is therefore brimming with news that will have a direct impact on the security market, today and especially looking into the future. Products for the future of security   CES is a giant trade show for consumer electronics with 2.75 million net square feet of exhibitor space and featuring more than 3,900 exhibitors, including 900 startups - in contrast, ISC West has some 1,000 exhibitors. During the week-long show welcoming 170,000-plus attendees from 150 countries, more than 20,000 new products are being launched. The products incorporate ingredient technologies such as artificial intelligence and 5G that will also be familiar elements as the future of the security industry unfolds. Familiar players at security shows also have a presence at CES, and many consumer technologies on display offer a glimpse of what’s ahead for security The areas of consumer electronics and security are closely intertwined. For example, Apple recently expanded near-field communication (NFC) support to include the NDEF (NFC Data Exchange Format), which will likely accelerate the adoption of smartphones for access control credentialing. In another recent development, Amazon acquired Blink, a home security camera startup that offers wireless home security systems. The acquisition aligns with Amazon’s effort to offer more home devices. Key security technologies at CES 2018 Familiar players at security shows also have a presence at CES. For example, Bosch is highlighting its “Simply. Connected” portfolio of smart city technology to transform security as well as urban mobility, air quality and energy efficiency. Many consumer technologies on display offer a glimpse of what’s ahead for security. Are Panasonic’s 4K OLEDs with HDR10+ format or Sony’s A8F OLED televisions a preview of the future of security control room monitors? At CES, Johnson Controls is announcing support for Apple HomeKit now offered in their DSC iotega wireless security and automation solution. Consumers can manage both their security system and also other home automation abilities using Apple’s Home app, or Siri on their iPhone, iPad or Apple Watch. Interlogix is announcing new features and components of its UltraSync SmartHome system, including hands-free voice control, high-definition cameras, an LTE cellular module and soon-to-be-released doorbell camera. The areas of consumer electronics and security are closely intertwined Developments in crime awareness ADT has a high profile at CES, including the launch of its ADT Go mobile app, equipped with 24/7 emergency response from ADT’s live monitoring agents and backed by Life360’s location technology, providing emergency response, family connectivity, safety assistance and crime awareness.  ADT is also unveiling a video doorbell and expanding its monitoring to cybersecurity. IC Realtime is introducing Ella, a cloud-based deep-learning search engine that augments surveillance systems with natural language search capabilities across recorded video footage. Ella enables any surveillance or security cameras to recognise objects, colours, people, vehicles and animals. Ella was designed using the technology backbone of Camio, a startup founded by ex-Googlers who designed a simpler way to apply searching to streaming video feeds. It’s a “Google for video:” Users can type in queries such as “white truck” to find every relevant video clip. Smarter homes and smarter computers Do-it-yourself smart home security company Abode Systems announces iota, an all-in-one system giving customers more freedom and flexibility to build out and monitor their smart home. The new form factor has a built-in full-HD resolution camera enabling customers to see and hear what’s going on in their home 24/7 while a built-in gateway supports hundreds of devices to make homes more convenient, safer and more secure. There is also support for Apple HomeKit. Highly programmable and high-performance platforms will no doubt play a role in the future of video surveillance systems in our market  The Z-Wave Alliance will host 30-plus leading smart home brands in the Z-Wave pavilion at CES. A full walk-through home will demonstrate different brands working together to create one cohesive smart home experience. Sigma Designs unveils its 700-Series Z-Wave platform, including numerous performance and technology enhancements in energy-efficiency and RF performance. Personal protection in attendance Self-defence product company SABRE will debut a combination pepper spray with dual sound-effect personal alarm that “alternates between the traditional wailing sound and a primal scream, while a strobe blinks 19 times per second to disorient assailants.” SABRE’s Modern Fake Security Camera includes “sleek, realistic design to deter would-be thieves.” Chip maker Ambarella is introducing the CV1 4K Stereovision Processor with CFflow Computer Vision Architecture. The chip combines environmental perception with advances in deep neural network processing for a variety of applications, including video security cameras and fully autonomous drones. At CES, applications will focus on automotive uses, including advanced driver assistance systems (ADAS), self-driving, electronic mirror and surround view systems. The highly programmable and high-performance platform will no doubt play a role in the future of video surveillance systems in our market. A full walk-through home will demonstrate different brands working together to create one cohesive smart home experience Extending home security and efficiency  The Ring whole-house security ecosystem creates a “Ring of Security” around homes and neighbourhoods. Products include “Stick Up” indoor/outdoor security cameras, integrated LED lighting, a “Ring Alarm” integrated bundle for $199 including a base station, keypad, contact sensor, and Z-Wave extender. “Ring Protect Plans” include 24/7 professional monitoring. The “Streety” phone app, from Vivint Smart Home, extends home security into the neighbourhood. Streety makes it easy for neighbours to monitor neighbourhood activity through a network of shared residential cameras. They can keep an eye on kids, cars and property through live video feeds and use recorded video clips to investigate incidents. A new device making its debut at CES is the Walker “commercialised biped robot,” from UBTECH Robotics, which provides a complete home butler service and is designed to ease the day-to-day operations of a busy home or office. The varied of functions includes video surveillance monitoring, security patrol monitoring, motion detection and “instant alarm,” as well as dancing and playing games with children. The company says Walker will “bridge the gap between technologies that were once only available in scientific research institutions and everyday people.”

e-BikePort has chosen Hanwha Techwin as the single-source provider of the video surveillance systems to be integrated with its autonomous, sustainable charging stations for electric-assisted bicycles and scooters. With city dwellers and workers throughout Europe being encouraged by governments to abandon their cars and use either public transport or bicycles to get to their destination, e-BikePorts provide a convenient way to re-charge light electric-assisted vehicles, as well as other electronic equipment, such as mobile phones and tablets. Secure lockers In addition to the recharging sockets, secure lockers are available to temporarily store helmets and clothes, whilst internet access is provided by an integrated Wi-Fi kiosk. Powered by solar panels and not requiring any civil engineering work, the environmentally friendly e-BikePorts can be quickly and easily installed in virtually any location, including education campuses, shopping centres, office complexes and campsites, as well as city centres. Wisenet Solution The bandwidth-friendly Wisenet QRN-410S supports H.265, H.264 and MJPEG compression Three vandal-resistant Wisenet XNF-8010RVM fisheye cameras are integrated into each e-BikePort, one of which is located in the middle of the station to constantly capture 360-degree images of any activity. The two other cameras are positioned on the side of the stations to provide 180-degree panoramic fields of view. The three high definition 4-megapixel cameras are powered by the e-BikePort’s solar panels during the day and by battery at night, as is the installed Wisenet QRN-410S network video recorder (NVR). The bandwidth-friendly Wisenet QRN-410S supports H.265, H.264 and MJPEG compression, as well as WiseStream II, a complementary compression technology unique to Hanwha Techwin which contributes to the ability of control room operators to view live or recorded images over a 4G network. Video surveillance system “The video surveillance system is playing a very important role in helping create a safe environment for station users and for protecting their personal belongings,” said Philippe Faye, the creator of the e-BikePort concept and a director of the company which manufacturers the stations in France. “We evaluated cameras and recording equipment from a number of manufacturers before choosing Hanwha Techwin as our partners. It proved to be an easy decision for us in that in addition to the ease of installation, high performance and reputation for reliability of the Wisenet products, we were also impressed with the technical advice and support we received from the locally based Hanwha Techwin team.“ First e-BikePort The first e-BikePort has been installed on the banks of the Vienna River within the City of Limoges in south-west France. Based on its popularity with users who, thanks to the city’s local authority, are able to use its facilities free of charge, it is expected that many more e-BikePorts are likely to be deployed across France and other towns and cities throughout Europe over the coming months.

A used car lot owner had re-occurring issues with intruders cutting holes in the perimeter fence during night-time hours and vandalising or burglarising the area. The intruders would not enter the small office building, so the security system was never triggered. The customer did own a video surveillance system and it would record criminal activity but it did not prevent or deter crime. Integrating motion detectors Using the existing intrusion alarm panel (Interlogix NX8-v2 panel) and the existing video system, the system integrator introduced two OPTEX Visual Verification Bridges and four OPTEX Redwall SIP-3020 Outdoor PIR motion detectors. The motion detectors were installed over the two main perimeter light poles pointing into the lot with IP cameras located directly above each of the motion detectors. Access to camera visual With the two Visual Verification Bridges installed, the integrator can provide operators immediate access to eight live cameras during every alarm event. The Redwall SIP-3020 provided up to 30m of distance coverage and 20m width, complete with anti-masking and vandal tampers. With this simple but effective solution, the integrator was able to provide their customer with immediate visual verification of alarm sensors, only when the alarm panel is armed. Wireless key fobs were provided so the dealer can arm and disarm the system from outside the gate helping to eliminate false alarms during arming and disarming. Reduced false alarms Since the completion of this installation, there have been several nuisance alarms caused by cats that were immediately disregarded. Due to the visual verification solution there was no intrusion and the client has not had any vandalism or crime since. Per the customer’s request, the OPTEX Bridge has been installed on three additional car lots.

National Bank of Umm Al Qaiwain (the Bank) is a Public Shareholding Company incorporated in Umm Al Qaiwain by Amiri Decree Number (1) on January 5, 1982, issued by His Highness, the Ruler of Umm Al Qaiwain and commenced its operations with effect from August 1, 1982. The Local government of Umm Al Qaiwain is the largest shareholder and promoter of the bank. The bank is engaged in providing retail and corporate banking services through a network of 14 branches in U.A.E. The Bank carries out Islamic banking operations through Islamic Banking window established in 2005 across its branch network. They were searching for a fool-proof solution that would help them in managing the Time-Attendance and overtime calculation. With offices spread over 14 locations in UAE, management of attendance data was a daunting task. Centralised attendance data management All manual work for report generation was eliminated outrightly, simplifying the salary procedure Thus, centralised attendance data management and maintaining a complete record of their employees were a part of their key requirements. Moreover, their payroll processing deployed a software - RAMCO, wherein the attendance data was manually entered. After a comprehensive discussion with the customer, Matrix offered a centralised platform - COSEC CENTRA, to manage all the data centrally. Door controllers - COSEC VEGA FAX installed in all the office entrances. These door controllers are integrated with the central platform that pushes the event data to the server. Furthermore, the Matrix platform is integrated with the payroll system - RAMCO. All manual work for report generation was eliminated outrightly, simplifying the salary procedure. After implementing Matrix solutions, NBQ witnessed drastic changes while following their processes. Customised attendance policy formation Effortless attendance management of multiple locations from the Head Office was prominently one of them. The shift allocation and shift correction processes were streamlined. Their solution included some advanced features like customised attendance policy formation and real item alert on attendance related event & auto-scheduled reporting. This, in turn, ensured efficient employee database management improving productivity. Products and solutions offered: COSEC VEGA FAX A complete Time-Attendance and Access Control solution with a blend of aesthetics, size, connectivity, reliability and ease-of-use. Designed for large enterprises with multi-location organisations. COSEC CENTRA PLT A web-enabled application server that controls the entire system from anywhere in the world. It is the heart of the entire solution and acts as a bridge between applications and the devices. COSEC CENTRA TAM An enterprise-grade solution, designed for organisations the Time-Attendance and Leave Management processes like recording entries and exits, salary processing, etc.

The year 2020 is bound to be a special year with the outbreak of coronavirus disease 2019 (COVID-19) globally. The highly contagious disease has taken away many lives, especially in China, South Korea, Japan, and some countries in Europe and Middle East. Dahua Technology, a video-centric smart IoT solution and service provider, has been an early participant in the epidemic prevention and control in Asia, joining the global efforts in combating the virus to minimise the impact on mankind. Since sending its first batch of thermal cameras to the hardest-hit area Wuhan on January 24th, Dahua Body Temperature Monitoring Solution has been deployed in thousands of sites in China, including transportation hubs, commercial complexes, banks, and other places, and some are on the way to multiple countries in Asia. Dahua Body Temperature Monitoring Solution Hongkong, a financial capital in Asia, also suffers from the COVID-19 epidemic situation. Dahua Thermal Solution has been applied in some local business complexes, banks, company parks, and other places. To enable a safe and smooth work resumption recently, quite a few major corporations have been using Dahua Body Temperature Monitoring Solution in their headquarters and subsidiaries to improve their workplace safety, such as Paul Y. Engineering Group Limited. Dahua Body Temperature Monitoring Solution helped us detect a couple of suspected cases in a few hours" Dahua Body Temperature Monitoring Solution monitors the body temperature of their employees, handling thousands of staff flow every day. Compare to the traditional way of body temperature measurement - a forehead thermometer, using Dahua Body Temperature Monitoring Solution will significantly improve speed and accuracy, and at the same time, help reduce cross-infection via non-contact monitoring. Faster body temperature measurement To monitor the temperature of 5,000 people, it will take about 4.2 hours using a forehead thermometer, as it takes at least 3 seconds to measure a person. However, it takes only 30 minutes if one uses Dahua Thermal Solution, which monitors 3 people per second. It also features a high accuracy of ±0.3℃ . “Dahua Body Temperature Monitoring Solution helped us detect a couple of suspected cases in just a few hours of operation, which we greatly appreciate,” a Hong Kong user commented. Dahua Body Temperature Monitoring Solution has been on the front line since the very beginning, helping with the epidemic prevention and control in airports, railway stations, hospitals, schools, and other sites all over Asia. Featuring high accuracy, high efficiency, strong adaptability and easy deployment, Dahua Body Temperature Monitoring Solution can also be applied to all kinds of entrances and exits, kitchens and kindergartens.

Critical building management and security systems at one of the most advanced super-high-rise towers, the landmark Wasl Tower in Dubai, are to be integrated with Maxxess eFusion technology. The 302-metre multipurpose tower, which will be operated by the Mandarin Oriental Hospitality Group, incorporates offices, guest rooms, public areas and apartments, and is situated in a pivotal Dubai location. The Wasl Tower is designed with advanced sustainability features including natural shading and cooling, adaptive lighting, one of the world’s tallest natural ceramic facades, and a vertical boulevard. eFusion was selected for the project because of the flexibility it allows, enabling rapid integration, off-the-shelf, with a wide choice of security, safety and business-critical technologies. With a modular, building block approach, eFusion provides an umbrella management system and drives service efficiency by removing the need for operators to continually switch between systems. Visitor management system By keeping it simple and integrating with the widest choice of technologies, Maxxess removes the complexity A key use of the technology will be to integrate back-of-house operations at the Wasl guest apartments with front-of-house systems, for maximum ease of use and operational efficiency using the Maxxess unified platform. This eFusion solution comprises a 900-plus reader ASSA ABLOY VingCard access control system, a 1700 camera Hanwha surveillance system, and advanced key management with Deister ProxSafe, and it will use the BACnet protocol to integrate the building management system (BMS). The Tower will also benefit from Maxxess VisitorPoint visitor management system, a Zenitel intelligent communication system and disabled call-to-assist alarms. The VisitorPoint integration will improve the guest and resident experience, reduce administration and front-desk queuing, and ensure smooth running of functions from visitor and contractor management to collections and deliveries, and security. Streamline security, safety and facilities management “The challenge with projects of this scale is to find a simple, straightforward platform that communicates with everything and works with all the systems involved,” says Lee Copland, Managing Director EMEA, Maxxess. “By keeping it simple, and integrating with the widest choice of technologies, Maxxess removes the complexity.” The Wasl Tower project is the latest of a growing number of mixed-use developments, including hotels, retail, office and residential complexes to use eFusion to streamline security, safety and facilities management. Last year Maxxess won an Intersec Award for its major eFusion implementation at Bluewaters Island.

PINs protect, just ask your credit card company. How many rooms at your office shouldn’t offer an open access, free-for-all? Probably quite a few. But expecting everyone to keep them locked, and the key-carrying and-tracking that entails, is unrealistic. This is when you need Code Handle. Access control system This simple, secure, easy-to-fit handle works with your current door lock. There is no need for you to change the door lock mechanism; just replace the existing handle to add PIN security to an office door. With Code Handle, there is no wiring, no expensive access control system and no need for cumbersome physical keys. Two screws fit a Code Handle to almost any interior office, meeting room, archive or storage room door. The inbuilt electronic PIN pad does the security work for you. Press a 4-digit code on the handle’s integrated keypad and the door opens. Code Handle comes with a Master Code and 9 different user PINs, so you can restrict access to a select group of people — senior managers, the IT department or the office cleaners, for example. User-friendly security Code Handle keeps sensitive documents, meeting rooms and personal belongings safe at your workplace Code Handle also locks itself. Auto-locking ensures an office, storage room or staff toilet is always secure when you close the door. You know for sure nobody has seen the new org chart you left on your desk, nor entered the stationery cupboard without authorisation. With Code Handle, user-friendly security comes with clean, elegant design. Forget about ugly push-button-and-twist mechanical PIN locks. The low-profile Code Handle is brushed in stainless steel and satin chrome zinc, in a sleek design to blend with any modern office décor. All the security you need is in the handle. Two standard batteries (CR2) slot inside, and typically last for 30,000 lock/unlock cycles before you need to replace them. An indicator tells you when it’s time to change them. Code Handle comes in left- and right-hand versions. Fire tested It is fire tested and enables free exit from the inside of a room. Code Handle keeps sensitive documents, meeting rooms and personal belongings safe and secure at your workplace. You can’t lock every room, nor install CCTV everywhere. With Code Handle, you don’t need to. To learn more about Code Handle, please visit: https://campaigns.assaabloyopeningsolutions.eu/codehandle

Public spaces provide soft targets and are often the sites of terrorist or active shooter attacks. Public spaces, by definition, require easy accessibility and unrestricted movement. Given that openness, what security technologies can provide real results? We asked this week’s Expert Panel Roundtable: How is technology innovation impacting the security of public spaces?

We asked this week’s Expert Panel: What are the limitations on where video cameras can be placed because of privacy? With hundreds of new cameras installed every day, the likelihood increases exponentially that a camera will be placed in a location where it violates privacy. In fact, threats to privacy are often among the largest objections when video surveillance is proposed, whether in a public area or in the workplace. Allaying fears about undermining privacy is a basic requirement to make such systems acceptable to the public. It’s a touchy subject, but one our Expert Panel is willing to address.

What lessons, if any, are there to be learned from the recent attacks in Paris? Recent events in Paris highlight the deadly and changing face of terrorism in 2015. Two gunmen armed with Kalashnikov assault rifles attacked the Paris offices of satirical magazine Charlie Hebdo on 7 January, killing 12 people in all, including eight Charlie Hebdo employees and two national police officers. Two days later, the terrorism continued with a hostage crisis at a printing firm at Dammartin-en-Goel and at a kosher supermarket in Paris, where four hostages were murdered before the assailant was killed by police. The world has been shocked by the events, and many are evaluating what we can learn from them to help us prevent or minimise such future attacks. We asked our panel if there are lessons to be learned specific to the security industry.