Lone worker protection
Namib Property Patrols Ltd, the Oxfordshire-based security and protection company, is using employee scheduling and mobile workforce management software SmartTask to streamline operational processes, saving both time and money. The company is using the software for proof of attendance and guard monitoring across its mobile patrol and alarm response operations, which has helped reduce in administration by more than 15-hours a month, while enhancing service delivery to customers. Credible and tra...
Arc Monitoring will share their range of services at Security TWENTY 20 Birmingham. Set in the central location of the Hilton Metropole NEC in Birmingham on Thursday, 20th February 2020, the Conference will bring together top security industry speakers and is supported by a large exhibition of cutting-edge security products and services. Doors open at 8.30am allowing access to the exhibition with the conference running between 10.00am and 1.30pm. The exhibition will close at 3.30 pm. Lon...
PPSS Group's next generation of high-performance body armour is taking personal protection to a completely new-found level. Made from Auxilam, a unique carbon fibre composite material, this latest body armour will protect the wearer from even the most vicious and brutal types of edged weapon and shanks imaginable. Utilising a combination of the incredible strength of carbon fibre, the auxetic properties of Auxilam technology and some additional ‘top secret’ assets derived from the s...
Tamworth-based trade association, DHF (Door & Hardware Federation), has, this week, launched its CSCS-approved card partner scheme in collaboration with the Automatic Door Suppliers Association (ADSA). The DHF CSCS card provision is for those who work with industrial doors, domestic garage doors, automated gates & traffic barriers and metal or timber doors. CSCS cards for construction workers “Whilst not a legislative requirement, CSCS cards are supported by the government and pr...
The high cost of thermal imaging cameras historically made their use more likely in specialised law enforcement and military applications. However, lower pricing of thermal imaging technologies has opened up a new and expanding market for thermal cameras in the mainstream. We asked this week’s Expert Panel Roundtable: What are the new opportunities for thermal cameras in mainstream physical security?
Everbridge, Inc., a pioneer in critical event management and enterprise safety software applications to help keep people safe and businesses running, announced a partnership with RiskBand, a provider of wearable, live-monitored safety devices for organisations and their workers. The alliance is part of Everbridge’s strategy to reach the broadest set of workers, including those that may not always have ready access to a mobile phone, such as a hospitality employee, in-home healthcare provid...
An agreement between site protection provider Orbis Protect and the makers of the UK’s most secure smart key safe is set to significantly improve security for site managers and FM staff across the country. Orbis Protect has agreed an exclusive distribution deal with Keynetics, the makers of the Bluetooth-enabled SentriKey®, to offer a full-proof security solution for thousands of contractors across the UK. Secure key management system It benefits users by saving time, increasing security and cutting costs, as it can be used up to 6,000 times" The agreement will see Orbis distribute the UK’s only commercially accredited Bluetooth-enabled key safe to its growing client list. The patented technology of SentriKey® is the only access solution on the market that provides flexible, traceable, easy and secure access using a mobile device. It is made of chromium molybdenum aircraft-graded steel, offering the most secure key safe on the market. Guy Other, CEO of Orbis Protect, said: “We’ve harnessed the power of Bluetooth technology and significant software engineering experience to create the most advanced easy-to-use and secure key management system on the market. It benefits users by saving time, increasing security and cutting costs, as it can be used up to 6,000 times, over a three year period.” Integrated lone worker protection “SentriKey® offers reports detailing access control by property managers, maintenance teams and contractors, which can be useful in any HR or insurance cases. This full-proof security solution will benefit those working on-site, as the system also offers an enhanced level of safety with integrated lone worker protection.” Our partnership with Orbis Protect, will seamlessly integrate SentriKey® into Orbis Protect’s day-to-day operations Stuart Wheeler, Managing Director at Keynetics, said: “Our exclusive partnership with Orbis Protect, one of Europe’s largest vacant property services companies, will seamlessly integrate SentriKey® into Orbis Protect’s day-to-day operations and service offerings, including safety-critical ecosystems, key storage, on-site security and data analysis.” Alarm integrated device “SentriKey® and Orbis Protect intend to collaborate on future cloud, digital and workspace security transformation technologies, with scope to be used by wider industries.” Orbis is launching three SentriKey® Lockbox options including a wall mount, portable configuration and alarm integrated device. SentriKey® has been approved by the Loss Prevention Certification Board (LPCB), the International Certification Body in the fields of security and fire protection. It is the only key safe in the World to have achieved the esteemed C1 security rating, making it the most secure key safe available on the market and the only one accredited for use on commercial buildings.
Getac announces the launch of the new UX10 rugged tablet, offering reliability, powerful performance and lightweight portability to professionals operating in challenging field environments every day. For emergency service paramedics, field utilities technicians and industrial manufacturing engineers, bad weather, remote locations and adverse working conditions are all part of the job. To work efficiently, they need powerful mobile devices they can count on day-in, day-out, regardless of the location or circumstances. Maximise worker productivity The lightweight and compact UX10 has been designed to maximise worker productivity in any environment. It’s 10.1-inch Full HD LumiBond® touchscreen display with 1000 nits of brightness and optional digitiser mode offers crystal clarity in all weather conditions, from bright sunlight to heavy rain, and can even be used while wearing gloves. The UX10 features multiple battery configurations including an optional high capacity battery MIL-STD-810G and IP65 ratings ensure operation in temperatures ranging from -29o to +63o C and drop resistance of up to 6ft, for complete peace of mind when working in harsh, dangerous or chaotic situations. The UX10 features an Intel 8th Gen Quad-core CPU, 8GB RAM and 256GB SSD for exceptional computing power, while connectivity options including Bluetooth, Wi-Fi and 4G LTE with integrated GPS, keep workers connected in even the most remote locations. Enhanced security features The UX10 also features multiple battery configurations including an optional high capacity battery for full-shift computing and optional bridge battery, enabling hot battery swaps for continuous operation. For maximum functionality, the UX10 is compatible with a wide range of accessories including detachable keyboard, hard carry handle and secure vehicle docks. A robust suite of enhanced security features, combined with authentication options including Windows Hello facial recognition webcam, magnetic stripe reader, smart card reader and fingerprint scanner, keeps sensitive data protected at all times. “Working in sectors such as utilities, industrial manufacturing and the emergency services can be unpredictable and extremely challenging, so the last thing personnel want to worry about is their device failing on the job,” says Rick Hwang, President of Rugged Business Unit at Getac Technology Corporation. Optional vehicle docks “The new UX10 is purpose built to provide the reliability, performance and usability that workers need, meaning they can focus on the task at hand, whatever the situation.” The UX10 comes with Getac’s three-year bumper-to-bumper warranty, covering accidental damage as standard, for even further peace of mind. Digital transformation has revolutionised industrial manufacturing in recent years The UX10 is optimised for the latest Electronic Patient Care Records (EPCR) and ambulance mobilisation software, putting life-saving critical information directly into the hands of field personnel when they need it most. A range of optional vehicle docks and optional hard carry handle further optimises device mobility, allowing the UX10 to be easily operated and transported in time-critical situations. Digital transformation has revolutionised industrial manufacturing in recent years. The UX10 allows workers to monitor plant performance, integrate critical workflows and maintain quality control, all through a single device. Direct communication An optional RS232 port supports the use of legacy equipment, while an optional LAN port allows for direct communication with different machines and equipment throughout the facility. Manage your workforce, fleet and assets directly on the UX10 using the latest field services management applications. Optional dedicated GPS enables fast and easy mapping when using GIS software, while integrated screen-blanking technology decreases the risk of accidents and driver distraction. The UX10’s light weight, compact form factor and multiple hands-free carry options make it ideally suited to full shifts in the field. In addition to the UX10, Getac’s suite of rugged devices for the industrial manufacturing, utilities and emergency services industries include the F110, ZX70, K120, T800, T800-Ex and A140 fully rugged tablets, V110 fully rugged convertible notebook and S410 semi rugged notebook. The UX10 will be available to order in August.
TRISAT, a British company specialising in the protection of people and assets, launches the B L AID+ Ballistic Advanced Incident Defence System. The wearable first aid and trauma pack helps to mitigate the risks to citizen first responders from shootings, stabbings and blast shrapnel. The B L AID+ pack is accompanied by a comprehensive practical led course and blended e-learning to provide essential advice on how to stay safe and administer treatment. Catastrophic trauma kit Tremaine Kent, Director of Trisat states: “It is human nature to want to help other people in trouble in emergency situations, but as testimonies in the recent inquest into the London Bridge attacks of 2017 have shown, ‘good samaritans’ can themselves become victims. We have developed the B L AID+ system to give first responders and workplace first aiders enhanced protection to confidently and effectively treat casualties during a serious incident.” The B L AID+ system is constructed of 100% DuPont™ Kevlar® ballistic and stab protection The B L AID+ system is constructed of 100% DuPont™ Kevlar® ballistic and stab protection (complying with NIJ0101.04/IIIA, STANAG 2920 V50.580m/s and KR2/SP2 knife and spike protection standards) and 100% MicrAgard™ PLUS material for infection control. It features a catastrophic trauma kit, a holistic and effective system to stop lethal bleeds in an emergency and a medium BS8599-1 first aid kit to treat up to 25 people in high-risk workplaces. Personal attack alarm system For added flexibility, the B L AID+ system also features a personal respirator for self-rescue during emergencies involving hazardous smoke and fumes, along with a VizShock personal attack alarm system that uses a multi-frequency red and blue pulse to pause and deter an assailant. Tremaine adds: “Terrorist attacks are an obvious use for the B L AID+ system, but knife crime is an even broader threat with 100 people fatally stabbed in UK in 2019 so far. It is vital that the first people on the scene have access to protection as well as the right equipment and training, in order to treat the injured, without putting themselves at further risk.” The B L AID+ system and practical led course is highly suitable for use in: offices, schools, shops, pubs, entertainment venues and anywhere else where people gather. It is Ideal for first responders, corporate first aiders, security personnel, public facing lone workers, aid workers, journalists and anyone travelling to volatile areas.
FIREX International, alongside the co-located IFSEC International, Safety & Health Expo and Facilities Show, has announced that the Protection & Management series of events will be moving to a new dateline of 19-21 May for the 2020 edition at ExCeL, London. FIREX International 2019 dates unchanged Gerry Dunphy, Exhibition Director, FIREX, explains: “Major business decisions are made at FIREX every year, and the event has been in huge growth in its home in London, as we anticipate seeing for the June 2019 event. Expanding on this, we’re thrilled now to have worked even more closely with the fire safety community and with our venue, ExCeL, to organise the 2020 edition on a May timescale. The customer is at the heart of the much-loved FIREX exhibition, and this will allow exhibitors and visitors alike to maximise this essential time in the buying cycle.” FIREX sees organisations across a host of industries, from construction to government and legislative bodies FIREX welcomes an international audience of installers, integrators, specifiers, distributors and end-users from over 70 countries. In the wake of the number of fire tragedies the community has witnessed on a global scale, the conversation around fire safety has never been more important; FIREX sees organisations across a host of industries, from construction to government and legislative bodies, mark the three days as a key date on their calendars. Fire protection and prevention In moving to May 2020, ExCeL also welcomes the Security & Counter Terror, Ambition and Forensics Europe Expos to run alongside FIREX and its neighbouring IFSEC, Safety & Health Expo and Facilities Show. With fire prevention and protection playing a major role in developments in the security and safety industry, the move further strengthens FIREX’s position as the industry leader in the life safety conversation. This strategic co-location of events will see 38,000 professionals working across fire and security come together at ExCeL London. Exhibiting companies will have access to the entire end-to-end fire protection supply chain under one roof, with visitors able to source products and technology from an unrivalled showcase of solutions. This year’s FIREX International will keep its June dateline from 18–20 June 2019.
Video solutions maximise work safety, prevent the loss of insurance cover and physical damage to health, and help companies to comply with statutory protective measures. Geutebrück, international software and hardware specialist for video solutions, will be presenting a practical application at Logimat in Hall 6 / Stand D23. The system recognises the complete protective clothing and only then allows access to an area in which the corresponding protection is mandatory The algorithm-based optical recognition identifies, for example, the person wearing a safety vest together with a helmet. The system recognises the complete protective clothing and only then allows access to an area in which the corresponding protection is mandatory. If one of the two components is missing, access is not granted. This visualisation ensures that legal and operational protection regulations are complied with and significantly improves work safety. Detects All Types Of Objects In addition to wearing vests and helmets, the Geutebrück AI detects all types of objects. This is made possible by the individual training of an image-based neural network. Each solution is individually customised. The exact requirements often develop only in a face-to-face conversation. "Our solutions can be used in any situation where objects need to be detected, moved, repackaged, delivered, protected, weighed or counted. Also repairs can be carried out faster, lost items can be localised quicker and the cause of damage can be traced completely - even after months," says CEO Katharina Geutebrück. Protection Against Intruders Video solutions from Geutebrück are often installed to protect against intruders, vandalism or theftVideo solutions from Geutebrück are often installed to protect against intruders, vandalism or theft. But there is much more to the company's own high-performance software, which combines data and video images in an intelligent way. The privacy of employees or passers-by is protected at all times. In over 70 countries, Geutebrück is one of the most sought-after providers of video solutions. Geutebrück is a medium-sized family-owned enterprise in its second generation and is completely independent of public authorities, institutions, shareholders and banks. For nearly 50 years, Geutebrück has been offering made in Germany quality, innovation, reliability, flexibility, loyalty, experience and excellent service.
Securitas UK has been officially recognised as a Top Employer by the Top Employers Institute for its commitment to delivering exceptional people management and HR strategies. Top Employers are organisations of the highest calibre that have worked hard to create, implement and progress people strategies, through innovative and engaging programmes, which empower and develop their employees. In order to be certified as Top Employer, Securitas had to achieve the minimum standard as set out by the Top Employers Institute across ten key topics: Talent Strategy, Workforce Planning, Talent Acquisition, On-boarding, Learning & Development, Performance Management, Leadership Development, Career & Succession Management, Compensation & Benefits and Culture. Security and protective services expert Securitas UK is the only security and protective services company to be accredited by the Top Employer Institute Securitas UK is the only security and protective services company to be accredited by the Top Employer Institute. Brian Riis Nielsen, Country President, Securitas UK spoke about what it means to be a Top Employer: “Securitas is leading the transformation of the security industry from traditional guarding to a much broader spectrum of protective services delivered by better trained and engaged teams. Although technology is an increasingly important part of our operation, our on-site, mobile and remote security officers remain the backbone of our business." He added, "Our people, and how we look after them, lay at the heart of this transformation. Our talented, professional officers excel at keeping our clients’ people, property and assets safe. In return we have made a commitment to provide the very best employee experience, offering a rewarding career pathway which will help shape the next generation of security professionals.” Securitas employee excellence model We will continue to invest in our Securitas employee excellence model and offer our people the very best, industry leading, employee experience"Grainne Kelly, HR and Security Operations Centre Director explained, “We are delighted to be officially recognised as a Top Employer. From our online, end-end recruitment and selection processes, to our in-house City & Guilds accredited Learning and Development Academy, and our focus on talent and career succession planning, we are proud of the collaborative and innovative working practices we are delivering for the benefit of all our employees. "We will continue to invest in, and refine, our Securitas employee excellence model and offer our people the very best, industry leading, employee experience. Our Top Employer certification proves that we are well on our way to achieving this.” David Plink, CEO, Top Employer commented, “We believe that the 2019 Certified organisations demonstrate exceptional employee conditions and encourage the development of these practices by putting their people first. These companies help enrich the world of work with their outstanding dedication to HR excellence and because of this, they are recognised as an employer of choice.”
As the world continues to become more connected, it’s becoming increasingly important to adjust security and safety procedures in the workplace. But today’s ever-evolving office environment can present unique safety and preparedness challenges. No two businesses are exactly alike, with some located in numerous buildings or spread out across campuses, while others have employees that frequently journey from different locations, work remotely or travel internationally. With this shifting environment, Rave Mobile Safety’s recent Workplace Safety and Preparedness survey asked over 500 full-time employees in various industries across the United States about their views on safety at work and emergency preparedness. Preferred safety measures Only 57 percent of respondents indicated that their workplace currently had preparedness drills in place for critical situationsThe survey looked at how employees and companies respond to various workplace emergencies: workplace violence, active shooter, medical emergency, fire, hazmat incidents, weather events and cyberattacks/system outages. Respondents provided insight on the current state of safety in their workplace, as well as how they want to be contacted when an emergency occurs. Though opinions on the preferred safety measures differed between generations and also between on-site and offsite workers, one fact remains consistent: there is much to be done to instil a better sense of safety in the workplace. While the findings show that employees feel safe in their workplace, only 57 percent of respondents indicated that their workplace currently had preparedness drills in place for critical situations. Quick thinking Of the plans currently in place, excluding fire, 57 percent of the other major emergency plans were rarely or never tested. With so few drills in place, employees are left not knowing the best ways to respond to emergencies like weather events or hazmat incidents or if their employer recommends a certain response to situations like medical emergencies. Testing these plans is essential so that all employees, whether they are new to the company or not Even if plans are in place to begin with, not ensuring your employees understand and are comfortable with how to react to certain situations, can put the organisation in harm’s way. Testing these plans is essential so that all employees, whether they are new to the company or not, have the appropriate response top of mind and their actions become second nature during a situation that will likely require quick thinking. Workplace violence Instilling regular practices will only further ensure that responses will happen seamlessly, regardless of the emergency. Beyond the general awareness of drills and practices, most surprising in the responses was the fact that 34 percent of female respondents were unaware of workplace violence emergency plans. This is particularly shocking because workplace violence is the second leading cause of death for women in the workplace, according to the U.S. Bureau of Labour Statistics. This shows an obvious lack of preparedness from organisations. It’s immensely important that employees to understand the relevant dangers of the workplace, especially when alternative could have a fatal result. The differences between baby boomers and millennials in the workplace is a common barometer showing how the workplace is continuing to change. Emergency plans Workplace violence is the second leading cause of death for women in the workplace, according to the U.S. Bureau of Labour StatisticsWhat may have worked for previous generations must be reworked and adjusted so every generation is made aware of and understands the plans and procedures in place. These changes can help make workplace safety plans fresh and continuously relevant. With that in mind, millennials currently represent the largest segment of employees unaware of emergency plans for major workplace emergencies. 38 percent of this age group are unaware of existing emergency plans, compared to just a 28 percent average of employees over the age of 35. This could be associated with the fact that some organisations are not communicating plans with newer employees or even that organisations that employ a significant number of millennials might not have plans in place at all. Affecting everyday work If the newest generation is unaware of these plans, then it is only a matter of time before Generation Z enters the workforce and is in even worse position when it comes to emergency awareness. The survey results showed that on average, workplaces use two methods of communication for emergencies Feeling safe and secure at work should not be something that workers need to focus on, however more than a quarter of respondents that work remotely said that worrying about safety is exactly what is affecting their everyday work. With that in mind, it’s even more concerning to see that there seems to be a clear divide between current methods and preferred methods of communication during an emergency. The survey results showed that on average, workplaces use two methods of communication for emergencies, with the top two being intercom system announcement/building alarm (27 percent) and email (22 percent). Mass text messages At first, these methods seem to cover both remote and in-office employees, but survey results actually showed that both groups preferred and would be better reached during other methods. While email is the second most common emergency method currently in place by organisations, it actually ranks as the fourth most preferred method at a mere 11 percent. Even with a clear preference towards communication via mass text messages by respondents (39 percent of remote workers prefer this method), less than 20 percent of companies actually take advantage of this technology. This clear disconnect shows that organisations must find what works best for their employees instead of using methods that were previously established or that are just currently being used. Preparedness plans What remains important for organisations, regardless of size or industry, is to keep emergency preparedness plans ever evolving Communication can not only be essential to alert employees to everyday situations, like office closures, but it is also imperative in preventing emergencies to escalate when they do occur. Although this survey discusses the current state of safety in the workplace, it’s that the disconnect between employee perceptions and employer polices that’s the most concerning. Companies need to take steps to understand how their employees would like to be reached during an emergency, as well as how employees would also like to reach out to management to report their own concerns. What remains important for organisations, regardless of size or industry, is to keep emergency preparedness plans ever evolving and well communicated, so your employees are confident in the emergency plans in place. By proactively planning and practicing for emergency events through table top exercises and drills, employers can demonstrate their commitment to employee safety and preparedness and build employee confidence.
Until recently, data laws have differed from one country to the next. This meant that for those organisations conducting business or protecting assets abroad, they needed to localise both their infrastructure and policies dependant on the country they were operating in. However, with the impending arrival of the EU GDPR (General Data Protection Regulation), which comes in to force on the 25th May this year, all of that will need to change. Data management in CCTV surveillance Surprisingly, despite the fact that much has been written about the impending EU GDPR, very little attention has been devoted to the process of ensuring compliance for the operation of video surveillance, access control and other physical security systems. The EU GDPR dictates that businesses adhere to specific governance and accountability standards with regards to the processing of all data. As this includes such a large scope of data, any public or even private organisation using CCTV to monitor publicly-accessible areas must pay attention, as monitoring the public on a large scale is by default considered a high-risk activity. This includes information that shows who a person is, where they are and any other specifics about them.We have seen organisations defining corporate standards for their physical security systems based around IT standards and technologies According to numerous market research studies, many organisations are yet to take the necessary steps in order to review the new regulations and ensure the necessary changes are made to meet these obligations. To date, we have seen organisations defining corporate standards for their physical security systems based around IT standards and technologies. With the implementation deadline of the new regulations fast approaching, these should be in a better state of readiness, with standardised processes, common organisational approach and technology. Enhancing industry awareness of compliance What’s more, a lot of legacy systems or disparate systems are still out there, and these may still have been entirely commissioned and operated by location-specific security teams. Regardless as to where your organisation stands in terms of technology, it is important to participate in the GDPR review with a greater sense of urgency. The EU GDPR dictates that businesses adhere to specific governance and accountability standards with regards to the processing of all data Tony Porter, the UK’s Surveillance Camera Commissioner, has been incredibly vocal in recent months with regards to making security system operators aware that their activities will be subject to the GDPR and to signpost them to relevant guidance from the ICO. For those actively seeking to ensure their businesses are compliant, his organisation’s independent third-party certification is a great place to start. However, with just a few months until the regulation comes into force, it is unfortunate that his organisation is not yet in a position to confirm this will be sufficient to demonstrate compliance with the EU GDPR. Ensuring regulatory preparedness With this being said, there are still a number of steps organisations can take to ensure they are well-prepared when the law comes into play: Get involved in the GDPR discussion If you haven’t already, proactively initiate a GDPR discussion with your legal team and ask for their guidance. Conduct a gap analysis to identify what works and what might require improvement in accordance with the new regulation. Then engage your consultants, integrators and manufacturers who should be able to advise on appropriate solutions. In the vast majority of cases, it should be possible to upgrade the existing system rather than ‘rip out and replace’.The appropriate use of encryption and automated privacy tools is a logical step Adopt privacy by design Under the terms of the EU GDPR, data that is anonymised or pseudonymised is likely to be low-risk. The appropriate use of encryption and automated privacy tools is therefore a logical step. For example, video redaction that blurs out people’s faces in video unless there is a legitimate reason to reveal their identity can minimise the dangers of having security cameras deployed in public spaces. Seek out certified and sanctioned organisations, such as the European Privacy Seal group ‘EuroPriSe’, a professional organisation whose purpose is to ensure companies meet the ‘GDPR-ready’ privacy compliance standards. Consider cloud-based services Owners of on-premises video surveillance, access control or ANPR systems are responsible for all aspects of EU GDPR compliance, including securing access to the systems and servers storing the information. However, by working with an approved cloud provider it is possible to offload some of these responsibilities. For example, we partner with Microsoft Azure to offer these systems ‘as a service’. This pathway significantly reduces the customer’s scope of activities required to ensure compliance and is highly cost-effective. Yet it is important to realise it isn’t a full abdication of responsibility. You remain accountable for ensuring data is classified correctly and share responsibility for managing users and end-point devices. With data laws changing around the world, businesses need to seriously consider how their security technology investments will help them manage risks in order to keep pace. With the GDPR deadline approaching, it is the ideal time to re-evaluate practices, partner with forward-thinking vendors and adopt technologies that will help meet privacy and data protection laws. This way, businesses can minimise risk, avoid costly penalties and be ready for anything.
In recent years, organisations have transformed the way we prepare, respond to and manage emergency situations globally. Through the rapid uptake of new technologies, organisations can accurately account for their individuals in the event of an emergency and maintain the safety of their employees and visitors. In the event of an emergency in an organisation, an efficient and rapid evacuation is of the utmost importance, as hundreds or thousands of people need to be evacuated as quickly as possible. The objective of the building evacuation is an efficient relocation of people from a hazardous building under imminent danger to safe areas through safe and rapid evacuation routes. Smart building technology While we cannot prevent some situations, organisations can take steps to mitigate risks against their personnel to ensure that their workplace safety comes from a properly designed emergency evacuation plan. To minimise evacuation–related casualties in a building emergency evacuation, smart building technologies can be used to share or relay information in real-time among evacuees. Technology is beginning to dominate many aspects of the emergency management profession. This is particularly evident during disaster response. The role of technology in emergency management is to connect, inform and ultimately save the lives of those impacted by an emergency. In whatever industry you operate in, employee safety and lone-worker protection are critical. The advancement in security technology enables responders to coordinate rescue missions and work efficiently from the minute they arrive. It can help organisations analyse, track and study emergency preparedness so that we can always be learning and developing better solutions — and prepare to keep employee safety as a priority. Challenges to emergency evacuation A primary challenge in emergency evacuation situation is communication. From an organisation point of view, the ability to articulate a situation to emergency responders is of the utmost importance when an incident occurs. A breakdown in communication could be a result of lack of emergency planning. Having a clear Emergency Action Plan (EAP) that staff are well informed of and well-prepared for limits panic and ensures that employees, visitors and contractors arrive safely and as quickly as possible to the outside of the building in the case of an emergency. Your plan must identify your organisation has: A clear passageway to all escape routes Clearly marked escape routes that are as short and direct as possible Enough exits and routes for all people to escape Emergency doors that open easily Emergency lighting where needed Training for all employees to know and use the escape routes A safe meeting point for staff In addition to having a carefully planned EAP, the use of technology in your organisation can only further strengthen your emergency planning efforts. Advancements in emergency management When it comes to considering advancements in emergency management, past procedures must be taken into account to realise how far we’ve come. Think of the stock market - imagine a newspaper published stock prices a day later. Old technologies are like that newspaper: out-dated and obsolete. When an emergency begins, all personnel exit the building and use their staff or visitor badges to swipe safe at designated muster points located at the assembly point Manually recording mustered personnel such as paper-based roll calls, building sweeps and word of mouth are not only slow but are a high-risk, time-consuming and ineffective process. They do not provide 100% accuracy when it comes to accounting for all personnel that were on-site when the emergency began. By 21st century standards, these methods are outdated. Organisations need to use the power of the digital world not just to connect people though social media platforms but more importantly use it to keep our people safe by improving how our evacuation plans are executed. Automated emergency evacuation technology Having an automated emergency evacuation solution can drastically improve emergency communications. In the event of a building evacuation, the most important process is ensuring that all personnel are accounted for and marked safe. Installing a digital emergency evacuation solution improves emergency response drastically Building intelligence gives first responders and the incident commander 20/20 foresight as they approach a fire or other non-fire emergencies in a complex structure, allowing better decision-making as an incident is unfolding and ultimately, better outcomes. Presently, the information that reaches first responders about an emergency is minimal. Installing a digital emergency evacuation solution improves emergency response drastically. Real-time updates can provide critical knowledge to an incident commander and real-time access to building systems data holds the potential to improve fire service safety and response capabilities. When an emergency begins, all personnel exit the building and uses their staff or visitor badges to swipe safe at designated muster points located at the existing assembly point. The transition over to new technology methods is eased by leveraging the use of existing technology in an organisation such as access control cards. As personnel swipes safe, a digital missing list is produced on all smart mustering devices associated with the emergency evacuation. This real-time information provides automatic updates on who is still missing or unaccounted for and pinpoints their last known location. Benefits to the organisation Most organisations understand the value of providing a safe and secure working environment for their employees. By investing in workplace safety and health measures, employers can expect to reduce fatalities, injuries and illness. It can also have a cost savings benefit such as lowering worker’s compensation costs and medical expenses, and health and safety penalties. By investing in new technology, such as a digital emergency evacuation system, it sets the standard of security within your organisation. It fosters better communication within a company and helps to improve workplace safety.
Mines are unique operating environments with highly specific health and safety challenges. In particular, underground mining operations typically experience low-visibility conditions and light pollution from flashlights, vehicle lights and reflective strips on equipment and clothing, making traditional surveillance and safety monitoring difficult. These were some of the challenges facing Jiangzhuang Coal Mine in the Shangdong Province of China, which covers an underground area of 43 square kilometres, and produces more than 1.8 million tons of coal each year. The top priority for the mine’s management team is worker safety, and working practices and production are monitored 24 hours a day to minimise accident risks. Aging surveillance system Kong Qingwei, Director of the Jiangzhuang Coal Mine Dispatch Office, says, “We need to respond immediately to unsafe situations in the mine, whether they are caused by environmental factors, poorly performing machines, or employees not following authorised work procedures.” Its aging surveillance system made health and safety monitoring difficult in key areas of the mine Although the mine invests heavily in safety training and equipment for workers, its aging surveillance system made health and safety monitoring difficult in key areas of the mine. “Our previous surveillance system required us to monitor around 30 screens, 24 hours a day, often with sub-optimal image quality caused by low-light conditions or light pollution,” says Kong Qingwei. “This made our jobs extremely difficult and tiring, as well as impacting our ability to respond to safety issues quickly enough.” Maximising worker safety To address its health and safety challenges, Jiangzhuang Coal Mine has implemented an intelligent video surveillance and control system from Hikvision. The Hikvision solution supports crystal-clear video imaging, even in low-light conditions, or where light pollution is created by lights or reflective strips. This quality and clarity of imaging ensures that hidden risks can be identified more quickly and easily, allowing the safety team to respond more quickly and to protect workers in all areas of the mine. Improving worker health and safety In addition to the improved imaging capabilities, the Hikvision cameras incorporate deep learning technologies to identify and respond to health and safety risks in the mine automatically, and in real time. Specifically, the cameras can identify when employees deviate from approved work procedures and send alerts to the safety team to ensure staff can be deployed before accidents occur. The new Hikvision system increases worker safety by monitoring the areas around winches and other equipment" For example, it is prohibited for workers to come too close to winches when they are working due to safety risks, but this is hard to monitor with traditional video cameras. “The new Hikvision system increases worker safety by monitoring the areas around winches and other equipment, and by sending alerts if employees get too close,” says Kong Qingwei. Delivering continual improvement In the first three months of operation, the new Hikvision system identified more than 30 deviations from safe operating procedures. Zhang Liu, Deputy Chief Engineer at Jiangzhuang Coal Mine, says, “In the past, many of these safety risks could have gone unnoticed. However, the Hikvision system has allowed us to identify every incident in real time and to take immediate action to protect our workers, which is a hugely satisfying outcome for us.” As well as alerting the team to potential security risks in real time, the Hikvision system also records the details of any safety incident for later analysis. “As well as accurately capturing deviations from safe working procedures, the Hikvision system supports playback and download functions,” says Zhang Liu. “We can use the insights we record to deliver continual improvement for safety procedures, and, ultimately, to support our vision for a ‘zero-accident’ mine,” he adds. Addressing mining-specific safety requirements The Hikvision solution is configured to support specific mining-safety applications, such as constant monitoring of surface water levels in different areas of the mine. With the Hikvision system, we can manage surface-water levels constantly" “Constant seepage from rock formations means that surface water can accumulate in different areas of the mine, which is a problem in terms of potential flooding, damage to infrastructure, and worker safety risks,” says Zhang Liu. “With the Hikvision system, we can manage surface-water levels constantly and take action to deal with any problems that arise before water levels exceed safe limits,” he adds. Increasing effectiveness for the safety team In addition to surface water management, the Hikvision solution supports improved safety in other potentially dangerous areas of the mine, including inclined tunnels that are used for transporting coal and other materials underground. “The Hikvision system is like an intelligent 'eye' for us in all areas of the mine, helping us to identify potential safety issues in a timely and accurate way and to protect our workers at all times,” says Kong Qingwei. With automated alerts for all manner of potential safety threats, the safety team can be far more effective, with no need to monitor video images constantly. “Instead of looking at grainy images on 30 screens, we can now spend more of our time responding to incidents, supporting workers, and keeping them safe,” says Zhang Liu. “This is a classic example of how automation can help to improve mine safety, while also reducing the tiring workloads associated with manual monitoring of screens.”
Aston University, Birmingham, is transforming security and safety with the introduction of SafeZone for students and staff on campus and those travelling globally. The SafeZone solution, from CriticalArc, will put users directly in touch with the university’s security control room using their mobile phone, enabling them to request help, trigger an emergency response, receive rapid notifications in the event of emergencies and benefit from a wide range of customer-care services. SafeZone was selected following a detailed comparison of alternative systems, says Mark Sutton, Head of Security and Emergency Planning at Aston University. Resource management capabilities “While some alternatives offered individual features that were attractive, none of them combined all the functions and benefits in the way that SafeZone does,” he says. What we are investing in is a comprehensive solution that allows our security team to engage much more closely with students and staff" “What we are investing in is a comprehensive solution that allows our security team to engage much more closely with students and staff, and to work in a more integrated way with the university’s various departments and within its senior management structure. It also gives us important additional functions including lone worker protection and resource management capabilities.” The technology works by letting Aston’s control room operators pin-point the locations of individuals who elect to check-in using a simple app on their smart phones, including staff, students, service users and members of the security team. Reporting suspicious activity This app makes it easy for students, staff and school’s using the system to communicate directly with security responders, calling for help, asking for advice, reporting suspicious activity etc. And in return security teams can send out alerts and safety instructions to groups or individuals, in specific locations, as individuals or by specified user type. Notifications can range from helpful advice to alerts regarding specific threats. Officers responsible for emergency response management can also monitor activity patterns of those who choose to check-in, seeing where people are gathering during an incident for example. And they can co-ordinate resources, keeping track of where known first aiders are, or seeing exactly how team members are deployed, minute by minute. Significant placements programme The benefits of SafeZone bring together features found in an assortment of systems – including lone-worker protection - making them available in a unified, scalable package. There are also new options for users to collaborate with the growing global network of SafeZone system operators. At Aston University stakeholders such as the students’ union, staff and department heads have been fully engaged in the roll-out of the new system At Aston University stakeholders such as the students’ union, staff and department heads have been fully engaged in the roll-out of the new system. “Safety is a big issue, particularly for city centre campuses,” says Mark Sutton. “Prospective students and parents want to know how well we look after our community, so we see SafeZone as an important new benefit.” Aston also has a growing international reputation and a significant placements programme, with students and staff travelling around the world to work. Safety monitoring With the ability to ‘geo-fence’ any location in the world that has a signal, the university’s security team will now extend the same level of customer care and safety monitoring to all users, whether they are on campus, in accommodation blocks or associated sites around the city, or working abroad, says Darren Chalmers-Stevens, Managing Director EMEA and APAC for CriticalArc. “We are delighted to be working with Aston University’s security and emergency response team to help them provide the best available monitoring and protection for all their people, in all situations and wherever they are. In addition, they are benefiting from a wide set of extra functions which would otherwise have to be purchased separately - including lone worker protection and health & safety compliance.” There are also important, emerging benefits which CriticalArc is developing alongside its community of users, confirmed Darren Chalmers-Stevens. “These were discussed during our recent two-day user group conference in February.”
Integrity Security Group is using SmartTask’s SmartForms to gain added visibility and dramatically cut down on its administrative burden. Having adopted the employee scheduling and mobile workforce management software last year for the provision of proof of attendance, control room management and staff rostering, the company is now using its electronic data capture functionality to streamline a range of operational processes. Initially, SmartForms are being used for vacant property and mobile patrol inspections as well as daily vehicle checks, already saving more than 15 hours of admin a month. SmartTask SmartForms The SmartForms replace previous paper-based processes that were increasingly difficult to manage by the office-based admin team “We are now using the SmartTask SmartForms to help reduce administration, capture critical work data and enforce health and safety procedures,” explains James Chittil, General Manager at Integrity Security Group. “We are constantly looking at clever ways to take advantage of the software’s rich functionality, so we can continue to simplify and enhance the way we operate.” The SmartForms replace previous paper-based processes that were increasingly difficult to manage by the office-based admin team. All reporting for vacant property and mobile patrol inspections – for both scheduled patrols and alarm activations – are now completed using a SmartTask-enabled smartphone. By electronically capturing all relevant information, including photo evidence, Integrity can quickly provide customers with a status update and details of all undertaken work as well as respond to any identified issues. Vehicle checks and fleet management Meanwhile, daily vehicle checks for Integrity’s fleet of vans are now completed using a specially-developed SmartForm, so the company can instantly see if drivers are complying with this health and safety procedure. Any vehicle-related problems or damage can be raised by the driver and actioned immediately by the admin team to mitigate fleet risk. Mileage data is also captured through the software, enabling maintenance requirements to be tracked and scheduled at appropriate intervals. “The SmartForms are enabling us to dramatically reduce paperwork and remove manual processes. This is making it much simpler for both our security officers in the field and our office-based admin team to capture, collate and communicate essential operational data. This is not only helping us make better use of our valuable resources, but also enhance the service we are providing to customers,” added James Chittil. Paul Ridden, CEO of SmartTask commented: “Our experience within the security sector means we are continually developing new functionality that overcome real-world problems for our customers. This is the reason we are working in partnership with a growing number of security businesses who recognise the value they can gain and the benefits they can achieve from using the SmartTask software.” Integrity selected SmartTask to replace an outdated time and attendance system, enabling it to effectively monitor the whereabouts and welfare of staff Lone worker protection Integrity selected SmartTask to replace an outdated time and attendance system, enabling it to effectively monitor the whereabouts and welfare of staff as part of its commitment to lone worker protection. The company is also using the intelligent rostering functionality to streamline internal planning processes, while the interactive dashboard supported the launch of a dedicated, out-of-hours control room operation by providing a live view of all scheduled shifts and expected or missed check calls. SmartTask is an advanced and simple-to-use employee scheduling and mobile workforce management solution that enables security companies to better plan and manage their workers, so they are at the right place, at the right time. The cloud-based software solution combines intelligent rostering, live monitoring and integrated proof of attendance across both static and mobile teams, making it the ideal tool to improve operational control, enhance customer satisfaction, and support duty of care to staff.
The Polizei Bayern successfully opened its first operations centre in mid-September at its Police Headquarters in Central Franconia in Nuremberg. At the heart of the communication system was the Frequentis 3020 LifeX platform including digital radio connections and the newly developed AudioHub. The headquarters in Nuremberg is the second largest operations centre in the German state of Bavaria. It comprises 21 operator working positions that receive and process between 800 and 1,200 police calls per day. In the event of an emergency, an additional 13 operator working positions can be activated. Dispatch calls successfully Within the first week of operation the system was put to the test during a storm which led to over 900 emergency calls in the space of seven hours Within the first week of operation the system was put to the test during a storm which led to over 900 emergency calls in the space of seven hours. The system proved its stability and operators were able to dispatch calls successfully without issue. "The professionalism of Frequentis during the preparation, implementation and follow-up commissioning of the system gave us confidence in their abilities. All of the aspects important to us as customers were immediately considered and processed by the Frequentis team. Above all, the usability of the system was well received by the operators.", said Anton Beierweck, Head of State-wide IT Procedures at the Police Headquarters Upper Bavaria South. Provides highest protection LifeX was first deployed for Bavarian Police Force in 2015, ahead of the G7 summit. The system was adapted to the needs of the event which required 18,000 emergency services personal to protect government leaders and control demonstrations. The police headquarters of Mittelfranken is the pilot for the rollout of nine additional control rooms in Bavaria through October 2020 "What has been clear from the start of the project is the willingness of the Polizei Bayern to innovate. We are very proud to have met their high requirements in terms of technology and services and appreciate the professional cooperation with the organisation who provides the highest protection and security in Bavaria.", Robert Nitsch, Frequentis Vice President Public Safety. The police headquarters of Mittelfranken is the pilot for the rollout of nine additional control rooms in Bavaria through October 2020. Two more operational centres are planned to be brought on line before the end of 2018.
Above the Line Security have improved the safety of their at-risk employees by switching from a manual call-in system to the user-friendly StaySafe lone worker solution. Employees at Above the Line Security are responsible for guarding individuals and high-value equipment on busy film sites. Ensuring employee safety StaySafe allows workers on site to send an alert in an emergency while providing the employee with an accurate location via a real-time map Prone to theft and coming into contact with potentially volatile paparazzi and members of the public, the company required a more reliable way of monitoring the safety of their guards. StaySafe allows workers on site to send an alert in an emergency while providing the employee with an accurate location via a real-time map. Monitors are alerted if an employee triggers an alert or fails to check-in on the app during their shift. StaySafe StaySafe also provides the ability for an alert to be raised even during difficult situations. If engaged in a confrontation, a panic can be sent discreetly, or a duress PIN entered if the app is discovered by the aggressor. Missed check-in alerts will also alert a monitor in cases where the lone worker may be unable to send a panic themselves. “Having used an app for the first time to protect our lone workers, we were incredibly impressed by the ease and agility of set up and usability. Our employees have adapted quickly to using the app whenever they work and as they do not always come to the office, it allows them to set up for the day quickly and independently.” Lone workers’ safety Security Personnel are often targets for verbal and physical abuse due to the nature of the work they carry out" Adele O’ Toole at Above the Line, continues; “Previously, we had to rely on night supervisors based in external locations to take check-in and emergency calls manually. This proved expensive and disconnected, particularly if our lone workers were situated in areas of low signal where making contact to ensure their safety was infrequent and unreliable. With StaySafe, we are able to instantly locate our workers on a map once they have checked-in, even in areas of low signal, saving us a lot of time and human resources.” Don Cameron, CEO at StaySafe adds; “Security Personnel are often targets for verbal and physical abuse due to the nature of the work they carry out. They often protect valuable assets which leads to the potential risk of theft and aggression. StaySafe provides peace of mind for the lone workers and the business by providing an effective and reliable solution for a range of volatile situations. Organisations can see exactly where their staff are in the case of an emergency and can send assistance directly to them – all with the added bonus of being user-friendly and cost-effective, only requiring a mobile phone.”
Multitone Electronics plc, a specialist in the design, manufacture and implementation of integrated communications, will be exhibiting its Eko range of patient and staff protection systems on Stand 404 at the Design in Mental Health conference and exhibition. The event takes place at the National Conference Centre near Birmingham, from 15th-16th May. Multitone will exhibiting its Eko family of safeguarding systems, which includes the award winning EkoTek and EkoCare communications solutions for staff/patient protection and lone workers. The Eko range is an onsite two-way wireless protection system that raises an alarm or summons help at a touch of a button. Matt Byrom, Product Manager at Multitone commented, “The Eko family of products is designed to provide reliable but discreet protection, that is perfect for mental healthcare facilities." "The system has been proven in hospitals around the world, including The Retreat in York, a treatment centre for mental health needs, where it enables staff and patients to easily summon assistance to their exact location using either a portable device or wall-mounted button.” The Design in Mental Health show is the perfect opportunity for anyone in the NHS or private healthcare industry to understand the advantages of Multitone’s solutions" Failsafe wireless technology With separate alarm levels for assist and emergency, alerts are routed via a smart radio-based network of beacons and repeaters. The alert can be forwarded to any device or set of devices including pagers, two-way radios, DECT phones, email or a mobile smart device, via a dedicated and highly secure app. Using wireless, failsafe technology, EkoTek and EkoCare both offer cost-effective installation (with no need for mains rewiring), long battery life and impressive reliability. In the unlikely event of a network repeater failing, the message is rerouted to ensure the alert is always delivered. The devices are also IP67 rated (resisting dirt and cleaning with sprays or disinfectant) and the system can also be integrated with fire alarm systems. Matt concluded, “This event focuses on the design of mental health facilities and creating calm therapeutic environments for the benefit of patients and staff alike, which is precisely the approach of the Eko family of products. The Design in Mental Health show is the perfect opportunity for anyone in the NHS or private healthcare industry to understand the advantages of Multitone’s solutions and to discuss specific requirements with the team on our stand.”
Round table discussion
Body-worn cameras are becoming more common every day, driven both by needs of the marketplace and technology developments. However, questions remain about the usefulness of the devices, and their future role in promoting safety and security. We asked this week’s Expert Panel Roundtable: What are the challenges of body-worn cameras for the security industry?
Rapid changes in technology span both the consumer and the physical security markets. In the consumer market, technology innovation is nowhere more apparent than in the palms of our hands, where we all hold the latest smartphones and mobile devices. Simply put, the unprecedented power and capabilities of today’s smart phones have changed our lives. No wonder they are also having an impact on our business of physical security systems. Although a consumer product, smartphones increasingly play a role in security. We asked this week’s Expert Panel Roundtable: How are smartphones impacting technologies in the physical security market?
How mobile telephones have transformed into “smartphones” is one of the great technology stories of our time. What once was a single-function device now can do almost anything – display video, pay for groceries, monitor our health. The smartphones we carry in our pockets today have more computing power than the “super computers” of yesteryear, and that power has found many uses in a seemingly endless array of “apps.” Some of them are directly related to our physical security systems. We asked this week’s Expert Panel Roundtable: What security applications are best suited to smartphone apps?
Reducing the cost of video surveillance system deployment and operationDownload
RFID and smartphone readers in physical access controlDownload
Access control & intelligent vehicle screeningDownload
Genetec to host its first virtual tradeshow Connect’DX 2020 to connect with physical security professionals