Hybrid surveillance systems
To maintain the growth and development of the Middle-Eastern and North-African advanced communications and collaboration solution markets, Airbus has appointed Andrew Forbes as the new Head of the Middle East and North-Africa region of Secure Land Communications. As of the 2nd of September, he has replaced Selim Bouri who has moved on to another position within Airbus. Tetra technology expert Andrew Forbes will build on Airbus’s strong performances in delivering the latest Tetra technolo...
AMG, the ISO 9001:2015 approved UK manufacturer and global provider of environmentally robust fibre, analogue, IP/Ethernet, wireless & hybrid communication transmission solutions, has announced the start of a global growth plan. Capitalising on significant new external investment, AMG plans to promote its British designed and manufactured products to markets around the world. There will be investment to significantly increase the AMG product range, to increase its technical and sales resourc...
At GSX 2019, in booth 251, Hanwha Techwin America, a global supplier of IP and analog video surveillance solutions, will announce its new Pentabrid hybrid video recorders. Allowing both analog and IP cameras to connect to the same unit, Pentabrid recorders support a future-proof migration from analog to IP camera technologies when an organsation is ready. Available in 16, 8, and 4 channel configurations in resolutions up to 4K UHD, Hanwha Pentabrid recorders can convert any channel at any time...
Digital Defense, Inc. announced the integration of their Frontline.Cloud™ vulnerability management and threat assessment platform with the Cherwell IT Service Management (ITSM) platform. The union of the two security technologies enables joint customers to automate the process of ticketing, enabling organisations to quickly and efficiently address security vulnerabilities and threats, improving their overall security posture. "Through the integration, organisations can leverage the benefi...
The mission of the North American Electric Reliability Corporation (NERC) is to ensure the reliability of the North American bulk power system (BPS). While electric utility companies are responsible for administering the day-to-day operations of the electric grid, regulators such as NERC and the Federal Energy Regulatory Commission (FERC) are charged with the overall responsibility of ensuring reliability and security. NERC develops and enforces Reliability Standards, annually assesses seasonal...
Intelligent solutions, such as those derived from artificial intelligence, help critical infrastructure organisations make sense of vast amounts of data. These integrated applications, such as advanced video analytics and facial recognition, can automatically pinpoint potential breaches and significant events, and send alerts to the appropriate personnel, departments, and agencies. These solutions can be powerful in unifying disparate command centre technologies, fusing critical data input from...
Milestone Systems, the open platform company in IP video management software (VMS), announces Tom Bjerre as its new Vice President for Research & Development. He will oversee planning, development, testing and release of Milestone Systems’ video management software, and supervise employees located in Copenhagen, Barcelona and Sofia. IoT and data management The investment encompasses development capacity in deep-driver device integration, advanced video rendering & IoT One of Tom Bjerre’s primary tasks will be to ensure the return on investment by Milestone Systems to increase its development capacity by 45%, that will reinforce the company’s ability to create unique innovations to meet market demand for smart solutions. The investment encompasses development capacity in deep-driver device integration, advanced video rendering, IoT and metadata sources, online services, advanced data management and the platform Software Development Kit (SDK). Tom Bjerre is well experienced from working in platform-based and market-disrupting companies, bringing the perfect mindset to Milestone Systems. Milestone Systems VMS “I believe that the power of platform economy and platform business model is a game-changer. Milestone Systems’ open platform enables partners to reach customers, with Milestone Systems as the orchestrator of the platform. This makes innovations available to buyers through enabling the industry to build intelligent solutions together and expand their reach. I’m excited to take this open platform approach to the next level,” says VP R&D Tom Bjerre, Milestone Systems. Culture and values are also of huge importance to Tom Bjerre. Milestone Systems’ culture is based on values such as growth, passion and empathy - people values that I believe are essential for a company’s success. And always people first: The most creative ideas come from diverse teams. Mixing people with different backgrounds and cultures brings different viewpoints into the discussion, and this is the fuel that sparks innovation.” Hybrid cloud solutions Tom Bjerre will be playing a significant role in executing on Milestone Systems’ cloud strategy “Tom Bjerre is a great match for Milestone Systems’ values and culture and has the required skills that the job requires in terms of agile management and ability to collaborate across teams and within the wider leadership group,” says Chief Technology Officer Bjørn Skou Eilertsen, Milestone Systems. He adds, "Moreover, Tom Bjerre is an experienced leader of large-scale and mission-critical IT development and operations. He has been responsible for Saxo Bank’s global IT Infrastructure, Application Infrastructure and Business Support and IT Services. In his most recent position as CIO at TV 2 Danmark A/S, he was responsible for Data, Integration & Services, IT Operations and TV Technology.” Tom Bjerre will be playing a significant role in executing on Milestone Systems’ cloud strategy, which will offer hybrid solutions combining on-premise and cloud solutions to fit customers’ needs and levels of market maturity. During his time as CIO at TV 2 Danmark A/S, Tom Bjerre and his team worked both with cloud and on-premise solutions. A migration of digital services, including an online video platform, required an entirely new architecture, including transforming the platform from a large, complex on-premise monolith to a more flexible architecture based on microservices.
Quantum Corp. has announced the release of the new VS-Series, an efficient, flexible storage cloud platform that has been specially designed for surveillance and industrial IoT applications. The VS-Series is available in a broad range of server choices, suitable for deployments with fewer than ten cameras, up to the largest environments with thousands of cameras. Using the VS-Series security platform, security professionals can efficiently record and store video surveillance footage and run an entire security infrastructure on a single platform. Multiple systems integration Surveillance and security operations continue to get more complex, with more cameras, higher-resolution imagery, and increasing data retention requirements. As buildings become smarter, everything from access control systems to lighting and HVAC systems are now connected – part of the “Internet of Things.” There is an opportunity to simplify operations by consolidating and converging many applications onto a single platform. The Quantum CSP was designed specifically for video and other forms of high-resolution content Quantum’s VS-Series architecture is based on the Quantum Cloud Storage Platform (CSP), a new software-defined storage platform specifically designed for storing machine and sensor-generated data. Like storage technologies used in the cloud, the Quantum CSP is software-defined, can be deployed on bare metal, as a virtual machine, or as part of a hyperconverged infrastructure. Unlike other software-defined storage technologies, the Quantum CSP was designed specifically for video and other forms of high-resolution content – engineered for extremely low latency, maximising the streaming performance of large files to storage. Quantum VS-Series cloud storage platform The Quantum Cloud Storage Platform enables high-speed video recording with optimal camera density and can host and run certified VMS management applications, recording servers, and other building control servers on a single platform. The VS-Series product line is being offered in a variety of deployment options; including software-only, mini-tower, 1U, 2U, and 4U hyperconverged servers. Key VS-Series attributes include: Efficiency: Quantum’s VS-Series supports high camera density and software architecture that enables users to run their entire security infrastructure on a single hyperconverged platform. Flexibility: The VS-Series is a software-defined platform which offers the broadest range of deployment options. Many appliances can scale out for more cameras or scale up for increased retention. Easy to Deploy, Operate and Maintain: The VS-Series comes pre-installed with certified VMS applications, and can be installed and configured in minutes. It is backed by the world-class service and support of Quantum and our integrator partners Resilience: The VS-Series software offers a fault-tolerant design to minimise hardware and software issues, designed to virtually eliminate downtime Quantum products at ISC West 2019 The first products in the VS-Series to launch are the VST10x mini-tower appliances, and the VS2112 and VS2124 2U servers Quantum will highlight the new VS-Series at ISC West, booth #22137. The first products in the VS-Series to launch are the VST10x mini-tower appliances, and the VS2112 and VS2124 2U servers, available this quarter. Additional offerings will be available later this year. Josh Woodhouse, Principal Analyst, IHS Markit, said “There are huge increases in ubiquitous video surveillance data required to be processed, analysed and stored. The total market capacity shipped for enterprise storage systems in video surveillance is forecast to grow at a compound annual growth rate of 40 percent from 2017 to 2022. Storage demand is strongest in safe or smart cities installations, and in retail and transportation hubs around the globe, where end-users are looking to both protect against security threats and maximise the efficient use of collected data. Scalable, flexible data storage systems are important in achieving this goal.” High-resolution network cameras Jeremy Scott, Strategic Alliance Partner Manager, Americas, Milestone Systems said, “Security systems today include more high-resolution cameras to capture relevant situational information. Our partnership with Quantum lets us deliver scalable video surveillance solutions with the storage capacity and access suited to the increased data volumes these systems generate.” I’m pleased that we were able to bring this VS-Series to market so quickly" Keith Bishop, Strategic Growth Manager for Data Enabled Business, Johnson Controls stated, ” Buildings and cities have internet connected devices everywhere – cameras, badge readers, lighting, HVAC systems, and more – which creates a need to consolidate and manage this digital data in one place. Being able to converge surveillance recording, VMS systems, and other building control applications onto a single platform means our customers can simplify their infrastructure as we help them create smarter and safer buildings and cities.” Hyperconverged security infrastructure Jamie Lerner, President and CEO, Quantum, says “As we worked with partners to design a platform for surveillance, we knew that streaming performance and camera density would be critical, as well as hyperconvergence both for efficiency and to consolidate the security infrastructure. I’m pleased that we were able to bring this VS-Series to market so quickly – it demonstrates both the software-defined nature of the Quantum Cloud Storage Platform and how we can take our years of expertise working in movie and TV production and construct a platform with leading performance for the surveillance industry.”
Senstar, global provider of video management and perimeter intrusion detection solutions, is pleased to introduce two new products at ISC West - Senstar Symphony Access Control (AC) and the FiberPatrol FP400 zone-based intrusion detection system for fence applications. Symphony AC is an open software solution designed to support the industry’s most trusted brands of access control and intrusion hardware. Available as an extension to the Symphony Video Management Software (VMS), the module provides a full set of access control functions, including enrollment, scheduling, monitoring, and reporting. FiberPatrol FP400 intrusion detection system The FiberPatrol FP400 is one of the most affordable fiber optic perimeter intrusion sensors on the market. Each processor provides up to 4 zones of detection and supports insensitive lead-in enabling electronics to be installed up to 12 miles from the perimeter fence. It is ideal for small sites with concerns over EMI, lightning, or conductive elements on the perimeter. Symphony AC and FiberPatrol FP400 are examples of Senstar’s continued commitment to developing products" “Symphony AC and FiberPatrol FP400 are examples of Senstar’s continued commitment to developing products to meet the evolving security needs of our customers," said Kristen Cory, Vice President Sales, North America. "Both these products address very specific site requirements, allowing Senstar to offer more options to our customers and continue to build on our success as one of the industry’s most trusted and reliable security providers." Senstar Symphony VMS To learn more about Senstar Symphony AC and the FiberPatrol FP400, visit Senstar at ISC West Booth 17109. Also check out other award-winning products, including Senstar Symphony VMS, the Senstar LM100 hybrid perimeter intrusion detection and intelligent lighting system, FlexZone ranging fence-mounted intrusion detection system, and the Senstar Thin Client PC-alternative for video management. Senstar is also proud to be working with valued partners at ISC West. Senstar will be exhibiting on the Axis booth 14051 and is a sponsor at the Anixter booth 16039 at the event.
DITEK, global provider of surge protection solutions, is exhibiting its comprehensive line of Uninterruptable Power Supplies (UPS), Network Protection, and indoor/outdoor Surge Protection Devices this week at ISC West 2019 (booth #6117). “We released a number of new solutions in 2018 that will help users ensure that their devices and equipment are always powered and protected against damaging surges and lightning strikes,” said Michael Molinari, General Manager, DITEK. “We are excited to demonstrate the multiple benefits that these products can offer to ISC West attendees.” At ISC West 2019, DITEK is slated to showcase: DTK-RMNETS Series of modular network protection products provide superior 20kA/pair surge protection for up to 24 Ethernet and PoE circuits. Its compact 1U, rack mount design is ideal for installations where multiple Ethernet cabling feeds require surge protection before entering network switches. The improved lineup lets installers match the number of connections needed for a project while providing room for easy growth and supports hybrid protection with a mix of both Ethernet/PoE and PoE Extender circuits within the same rack-mount housing. DTK-MRJPOEX Outdoor Surge Protective Device for Ethernet Cabling provides a highly-effective and cost-efficient solution to protect outdoor surveillance and security equipment. It features a NEMA 4X-rated enclosure with watertight connections for installation in harsh or outdoor environments. The DTK-MRJPOEX provides a 20kA/pair surge current rating and is suitable for use in UL 508A listed panels. DTK-MRJEXTS is designed to be installed on the outputs of PoE Extender devices. It is a point-of-use surge protector compatible with CAT5e, CAT6 and CAT6A cabling infrastructure, and when used with STP cabling, it does not require a separate earth ground, allowing for simpler installation. The DTK-MRJEXTS carries a 20kA/pair surge current rating and complies with IEEE standards 802.3af and 802.3at for PoE. DTK-UPS600 and DTK-UPS800 extend the lineup of comprehensive solutions to economically protect and power smaller systems. They provide comprehensive power protection against surges, spikes, and offer built-in boost and buck AVR for voltage stabilisation. This UPS series will provide clean and stable power to connected equipment while its embedded microprocessor control guarantees exceptional reliability.
AMAG Technology announces the release of Symmetry CompleteView 20/20, a video management software solution designed to operate as a stand-alone system or integrate with the Symmetry platform that includes intrusion management, access control, identity management, visitor management, incident and case management, command and control software and mobile technology to deliver a complete end-to-end security solution. Symmetry CompleteView 20/20 VMS Symmetry CompleteView 20/20 provides users with a robust video management software solution that is simple, scalable and secure" “Symmetry CompleteView 20/20 provides users with a robust video management software solution that is simple, scalable and secure,” said Jim Murray, senior product manager-video, AMAG Technology. “The dynamic feature set combined with Symmetry Access Control and Control Room, deliver an integrated solution unmatched anywhere in the industry.” With a newly designed intuitive user interface, Symmetry CompleteView 20/20 uses Dynamic Resolution Scaling (DRS) to automatically scale video transmission for both live and recorded playback streams based on viewing window size in the client for faster transmission. Operators can download and search remote video quickly, aiding in investigations. Integration with Symmetry Access Control system Symmetry CompleteView 20/20 integrates with the Symmetry Access Control system and Symmetry Control Room Command and Control software to deliver a unified security platform. The integrated solution delivers many benefits to users: Fast integration setup with bulk camera import Display live and recorded video events from Symmetry and Control Room clients Quickly search tagged video recordings Bi-directional integration No cost for camera integration licenses Search by text Graphical maps support Custom tabs provide quick navigation Supports analog, digital IP and hybrid designs Symmetry CompleteView 20/20 supports analog, digital IP and hybrid designs, and provides a seamless transition from legacy analog to IP camera support. The software integrates with leading IP camera and analytics manufacturers, transforming video into actionable intelligence to aid in the proactive detection of critical or unusual events. Users can choose from an almost limitless number of camera manufacturers to deploy in their environment. A full range of Symmetry PowerProtect NVRs come pre-installed with the Symmetry CompleteView 20/20 software.
Aqua Security, global platform provider for securing container-based and cloud native applications, has announced version 3.5 of its cloud native security platform, which now protects a wide range of cloud native technologies, including applications using serverless functions. Customers can deploy end-to-end security to establish a consistent policy enforcement layer spanning container, serverless containers (such as AWS Fargate) and serverless functions (such as AWS Lambda). Aqua CSP v3.5 In addition, driven by continued enterprise adoption of the Aqua platform in some of the largest global enterprises, Aqua CSP v3.5 raises the bar in terms of ease of management of complex, multi-application and multi-team enterprise environments by enabling flexible policy scopes and highly granular user role definitions, and adds container encryption for protection of intellectual property. Moving to a serverless model allows developers to prioritise simplicity and agility by abstracting infrastructure concerns to provide a straightforward execution environment for applications and microservices. However, serverless architectures also introduce new security risks. Attackers may leverage a weakness or vulnerability in the serverless function code itself or outsourced libraries; or attempt to take advantage of the complexity of cloud infrastructure permissions to reach services or networks that contain sensitive information. Building on Aqua’s experience in securing containers, Aqua CSP v3.5 addresses these serverless threat vectors and minimises their potential impact. Security for hybrid cloud deployments There is a growing need for scalable security that is easy-to-manage across multi-cloud and hybrid cloud deployments, covering both containers and serverless functions" “As the adoption of containers and serverless continues to expand within a greater number of enterprises, and to greater numbers of applications within those enterprises, there is a growing need for scalable security that is easy-to-manage across multi-cloud and hybrid cloud deployments, covering both containers and serverless functions,” said Amir Jerbi, CTO and co-founder of Aqua Security. “Our customers now run multiple cloud native applications and require a unified platform to manage security across teams, while providing security and DevOps teams segregation of duties coupled with the control they require.” Features and capabilities Risk Assessment for Serverless functions: Checks functions for known vulnerabilities, embedded secrets (keys and tokens), and cloud permissions, to ensure that function privileges are secure and minimised. Serverless support is fully integrated with Aqua’s extensive controls for container runtime deployments and is managed via the same console. Container Encryption: Aqua now makes it possible to encrypt the entire contents of a container image, decrypting it with a key when it is instantiated as a container. This feature enables companies with sensitive intellectual property embedded in their container images to protect them against unauthorised use and prevents unauthorised access to code in case of a registry breach or when code is given under license to partners and customers. Greater Visibility through Workload Explorer: With a tabular and visual view of running workloads on Kubernetes and Docker environments, Workload Explorer provides visibility into large, distributed runtime environments, highlighting vulnerable or risky components (i.e., namespaces, deployments, pods, containers). Operations and security staff can easily filter the data and drill down to view detailed information quickly to ensure compliance. Contextual Runtime Policies: Based on feedback from some of Aqua’s largest customer implementations, Aqua runtime security policy models now allow the definition of a highly specific scope for each policy, to be applied to an application context. The scope can be defined according to dozens of parameters, including Kubernetes deployment and namespace, image registry prefix, environment variables, and many more. This flexibility allows customers to easily differentiate between multiple applications, for example by applying stricter policy to applications with higher trust requirements, such as mission critical applications, even if they use the same images as other applications. Fine-Grained Administrative Access Control: An enhanced RBAC engine enables fine-grained permissions for DevOps, security and compliance teams on the Aqua platform, enabling true segregation of duties between teams and roles. For example, different teams may be granted access to different sets of images or registries, while their ability to view or change Aqua policies for images, serverless functions, runtime, secrets, and compliance will vary according to their specific role.
IP video recording systems offer high-resimaging, speed & analytics to its end users Familiarity with analogue systems Familiarity is one factor in the slow conversion of casino customers to IP technologies. Many end users and integrators are comfortable with and have long-term experience with the more simplistic analogue systems. However, as IP systems continue to become easier to install and maintain with more plug-and-play technology, this dynamic should change. A problem of latency when controlling pan-tilt-zoom (PTZ) functions of IP systems also suffered by comparison to responsive analogue technology, but the problem has been solved. The conversion from analogue to IP has been slower than expected, but the trend is beginning to accelerate, says Larry Wanvig, senior national account manager – gaming, Tyco Security Products. Most casinos recognise the benefits that IP can offer in terms of resolution, speed, control and integrations, he adds. As such, casinos often turn to a hybrid approach and try to slowly phase in newer IP video recording systems and cameras. It seems that smaller casinos migrate and adopt IP technology more quickly than the larger “corporate” casinos, which have been a bit slower to make those types of investments, Wanvig says. However, IP conversion is largely decided by budgetary factors. One of Tyco’s casino customers has been a long-time Intellex DVR user and is now deploying the Victor Unified Client and preparing for migration to IP while continuing to use their existing digital video recorders (DVRs). Victor Unified Client allows the casino and others to migrate as budgets permit by providing a single user interface not only for the newer network video recorder (NVR) technology, but also for the older DVR technology. This maximises the casino’s investment and makes the transition to IP easier. Improved resolution & control renews IP interest High video resolution, a unified interface that leverages video and access control, and reductions in PTZ camera control latency have all impacted casinos’ acceptance of IP significantly, says Wanvig. With increased resolution come improvements in live and recorded video as well as playback quality, which deliver more detail for investigation and incident confirmation. Most casinos recognise the benefitsthat IP can offer in terms of resolution,speed, control and integrations. Casinosoften turn to a hybrid approach and tryto slowly phase in newer IP videorecording systems and cameras The significantly reduced latency of Tyco’s Illustra IP PTZ dome – it can move to position in as fast as 512 degrees per second – has really accelerated the acceptance of IP within gaming. Compared to the responsiveness of traditional analogue PTZ technology, some of the earlier IP PTZ cameras experienced significant lag time between the real-time movement of the object and when the image was displayed, making tracking an object difficult. The responsiveness of the new PTZ dome far surpasses that of these older IP PTZ cameras. Tyco Security Products has been providing market-specific products and support to the casino surveillance market for more than 30 years. Historically, Tyco has provided analogue matrix systems to help casino operators easily manage multiple viewing monitors from a single keyboard and Intellex DVRs to help casinos migrate to digital video recording. Today, as casinos upgrade their analogue cameras and recording equipment and move to IP cameras, NVRs and virtual matrix systems, Tyco’s Victor Unified Client provides seamless control of both analogue and IP environments from a single user interface. Tyco’s low-latency cameras give this casino real-time tracking and monitoring, high-resolution imaging, and low bandwidth usage, which cut costs. Powerful NVRs allow the casino to use multiple video streams for live and recorded video and to access it quickly. The unified client leverages real-time alarms and events with video surveillance to give the casino a comprehensive view of their facilities. Any casino that values high-resolution imaging, speed, advanced analytics and complete view of its security could benefit from a similar deployment.
Suffice it to say 2014 was a pivotal year for the majority of alarm dealers and installers. Many have had to change their way of thinking and their method of doing business, while adapting to ever-changing technology. But those who continue to reinvent their go-to-market model prove that the integration business is the place to be – and there’s money to be made, albeit it not in simply installing boxes and hardware. In fact, that mind-set changed several years ago, and the participating companies have not looked back since. Competition is always at the doorstep and comes from every angle in the industry - from Google’s Nest energy management to recent announcements that U.S. Cellular (OnLook home automation platform) has joined the ranks of offering security and interactive services, to the likes of Comcast Xfinity, AT&T Digital Life and Time-Warner Cable. And while U.S. Cellular and AT&T Digital Life duke it out, saying they both will excel at the customer “experience,” it’s something that has already fundamentally changed the face of the traditional security industry. Maybe it began after the first break-up of the “Bells” in the mid-80s or later, but most dealers and integrators understand that they are the local, national and traditional firms that can provide the much-needed service every customer craves. Customers will pay more for service, for that personal touch, for being able to reach a live person and perhaps even the owner of the company. And that mind-set has also moved the industry more fully into the role of trusted service provider. The year of managed services Across the country, managed services now takes a starring role. Guidant Partners of Nashville changed completely from a break-fix model to a fully-managed IT services role. The changeover required many technology adaptations and capital investments in-house so they could go about providing predictive analysis of networking equipment. The rewards have brought new business to the company and allowed technicians to work smarter, not harder, in many cases avoiding a costly ($250 on average) truck roll. Securadyne Systems, Dallas, also takes the managed services approach, betting on cloud-based services to help its vertical market customers reduce the total cost of ownership and budget more efficiently for regular operating expenses, versus large capital outlays. Advance Technology, Scarborough, Maine, also moved fully into managed services several years ago and calls its proactive plan White Glove Service. President Rob Simopoulos says it’s the only way for systems integration companies to thrive and prosper today. Competition is always at the doorstep and comes from every angle in the industry Technology also assisted the security community in 2014. Remote monitoring and maintenance devices have helped companies deal remotely with their customer’s networks and network-connected devices, and these predictive hardware devices will continue to mature and provide new areas of service. Video surveillance has moved squarely into the realm of business intelligence and data gathering, providing much more than security and adding further value to the arsenal of services, making dealers stickier to their customers. Other 2015 predictions: Cloud-based services will continue to gain strength, but integrators need to be assured customer data is safe and secure. Video surveillance will be more reliable and couple with intrusion detection and access control for additional layers of security. That sleeping giant, access control, will take centre stage, and move from not only providing perimeter and interior security, but data, identity and credential management. Recurring monthly revenue remains critical, but how companies attain it is still in question. Many will see the proverbial “lightbulb” that they should work on their existing customers to garner more RMR and stop chasing too much from new customers. The security industry is a great place to be and will continue to grow. However, only those companies who take it on full force will realize the potential. There are many family-owned businesses who will try to make the transition to the brave new world of services; some will make it and some won’t. Those who do will find their stature in the industry elevated like never before.
Verkada was founded by three computer scientists and security experts who studied together at Stanford University. They connected with a former founder of Meraki and created Verkada with a mission to “modernise the world of physical security”. The fast-growing company currently focuses on delivering an all-in-one hybrid cloud video security solution powered by edge processing inside the camera. On the surface, the product is simple: cameras record video, connect to the internet, and push data to the cloud. “What sets us apart is the system architecture that drives our solution,” says Brandon Davito, Verkada’s VP of Product and Operations. “Starting with edge processing, all data is instantly analysed and processed at the camera. This enables enterprise users to scale coverage without traditional limitations like bandwidth consumption or the costs of supporting additional equipment for processing footage. Simultaneously, all footage is stored directly on each camera and can be streamed securely via Verkada’s centralised management platform to any device.” The product is simple: cameras record video, connect to the internet, and push data to the cloud Hybrid cloud architecture Verkada’s goal is to make it easy to buy, deploy and manage large-scale enterprise video security systems across hundreds of cameras and dozens of sites. The hybrid cloud architecture makes it easy to access video footage from hundreds of cameras across any platform (web, mobile apps, tablets, and AppleTV). Verkada is appropriate for any business, school or enterprise that needs a scalable, secure and reliable video security solution, says Davito. “Our system streamlines surveillance management, removes the need of supporting equipment, and is ready to use, out-of-the-box, without the need for technical configurations,” says Davito. The simplicity and scalability of the end-to-end solution is attractive to security professionals, simplifying the day-to-day of surveillance management and providing insights that drive a business forward in other areas of the organisation. “This approach also allows us to provide customers with a complete experience, as we build our hardware and software to work seamlessly together,” Davito adds. Verkada does not integrate with other equipment or systems. “Taking an end-to-end approach ensures that we are able to develop and roll out features more quickly and take advantage of the edge-processing capabilities of our cameras,” Davito says. The simplicity and scalability of the end-to-end solution is attractive to security professionals Defending against IoT threats An end-to-end solution also increases defenses against threats in today’s Internet of Things (IoT) space. IP cameras have historically been some of the most vulnerable devices. Verkada cameras save time by updating automatically, and they are unable to accept 3rd party software (and the risks that come with it). Verkada partners with many of the leading channel distributors and is always recruiting new integrator/reseller partners. “The solution is easy to sell. It's a bolt-on value-add that doesn't require altering or configurations to existing infrastructure,” says Davito. “Sales cycles are also much shorter because implementation is simple and streamlined; it’s creating a lot of business efficiency.” The world of physical security is always evolving, so Verkada’s ongoing challenge is to continue delivering on the potential of hybrid cloud management of physical spaces. “We are always launching new features and enhancements, as well as ensuring the security and integrity of our customers’ environments,” says Davito. “We will look to continue to push the boundaries of physical security and deepen our use of technologies like machine learning and future advancements in video analytics and AI technologies.”
Todd Burgess has an easy answer when asked why he’s used a March Networks video solution in his Quik-E Food convenience stores for more than 15 years. “It’s simple. The system is constantly saving us money.” Networking and IT In his role as Vice President of Quik-E Food Stores, Burgess oversees all the networking and IT requirements for the Lynchburg, Virginia business, which includes 13 convenience stores and gas stations, six car washes, a laundromat and a craft beer pub called The Filling Station known for its unique combination of ‘growlers, grub and gas’. Finding those incidents and stopping them quickly can directly impact Quik-E’s profitability While many things about the family-owned business have changed since its founding in 1973, the need to keep a close eye on each location’s inventory hasn’t. Like every retail organisation, Quik-E can cite numerous examples of theft, fraud and inventory errors that have cost the business thousands of dollars in lost revenue. Finding those incidents and stopping them quickly can directly impact Quik-E’s profitability, and that’s where its March Networks intelligent video solution really proves its worth. Video system helps curb thefts “I can’t tell you how many thefts I’ve caught with the help of our video system,” said Burgess. “I had a former employee just finish paying me back $13,000 they owed us in stolen goods, and we recently caught another employee who was stealing probably $50 worth of cigarettes each day.” “And just this morning I was reviewing video of a weekly delivery with one of our managers,” continued Burgess. “We were able to confirm that we’d been charged for $77 worth of gloves that we didn’t actually receive. The video showed the delivery guy come into the store and put everything down. Two boxes of gloves is easy to spot, so it was obvious that that portion of the delivery was missing.” Quik-E Food Stores has upgraded its video solution over the years and Burgess uses the Searchlight software regularly to check for any unusual or suspect transactions and review the data when an incident occurs New software capabilities Over the years, Quik-E Food Stores has upgraded its video solution to take advantage of better performance and new software capabilities. The March Networks video recorders first installed more than a decade ago have been slowly replaced by new generation 8000 Series Hybrid NVRs, able to support both analogue and IP cameras or a full complement of IP-only video. Hosted networking solution Burgess has also overseen the transition from older Visual Intelligence software to March Networks Command Enterprise software working with Integrated Technology Group (ITG), the retailer’s long-time systems integrator and March Networks certified partner. That’s in addition to moving the organisation from office servers to a hosted networking solution and switching from an existing point-of-sale (POS) system to a new Gilbarco Passport POS solution. “We’ve been proactive about upgrading our IT infrastructure over the last few years, and our video system has always come back online, except in one instance where we couldn’t get the cameras connected again in a couple of locations,” said Burgess. “March Networks Tech Support was wonderful. They managed to diagnose the issue, which wasn’t related to the video products in the end. They were just a big help.” March Networks Searchlight™ Burgess says that he’s a satisfied customer and he won’t be looking for another video solution anytime soon Quik-E is also using March Networks Searchlight™ for retail, a software application that integrates surveillance video with the retailer’s POS transaction data to provide powerful search and investigation tools. Burgess uses the Searchlight software regularly to check for any unusual or suspect transactions and review the data when an incident occurs. “I use Searchlight primarily to look for voids and cancellations, or high dollar value transactions,” said Burgess. “We actually just used it to help catch a manager who probably stole thousands of dollars from us. I knew I was short in inventory, so I pulled up the video and transaction data to see if things were being rung up. It was clear they were not and we had the evidence to prove it. Now we’ll use that evidence to hopefully recoup our losses.” Satisfied customer Ultimately, Burgess says that he’s a satisfied customer and he won’t be looking for another video solution anytime soon. “I think it’s one of the best video surveillance systems on the market. March Networks has been good to me over the years and I’m a very happy customer.”
This year’s Super Bowl LIII American football game to determine the champions of the National Football League (NFL), has been protected by 360 Vision Technology’s ruggedised-Hybrid Invictus PTZ camera. The cameras were deployed as part of Security Centres International’s high-performance Mobile Advanced Safety Tower (MAST) rapid deployment camera solution. In all, 10 rapid deployment MAST units were deployed in various areas surrounding the brand new, Mercedes-Benz Stadium and State Farm Arena in Atlanta Georgia. With over 1 million fans expected to participate in Super Bowl and the 10-day fan festival, the Metropolitan Atlanta Rapid Transit Authority (MARTA), was keen to complement the existing CCTV networks around the grounds and mass transit point footfall areas, such as bus and rail stations. HD surveillance imaging MAST is the only product of its kind that would readily integrate into the existing CCTV infrastructure" Stuart Bostock, Executive Group President at Security Centres International explains why the 360 Vision Invictus camera based MAST system was chosen by MARTA: “Featuring world-class HD surveillance imaging, leading-edge design, robustness, zero infrastructure requirements and seamless Video Management System (VMS) integration, MAST is the only product of its kind that would readily integrate into the existing CCTV infrastructure. Additionally, MAST benefits from a significantly smaller footprint than similar trailer based stand-alone surveillance systems.” “MAST has been developed to answer the need for a more sophisticated and flexible surveillance system for infrastructure and public space safety, including large crowd gatherings, as in this application. MAST is unique, as it combines a rapidly deployable unit with some of the most advanced safety and surveillance technology available – the very reason why we selected 360 Vision Technology’s Invictus camera for its core imaging technology.” Full 1080P HD PTZ camera Invictus’ low-power consumption greatly assists the longevity of critical battery power when deployed in the field" Mark Rees Managing Director of 360 Vision Technology added: “360 Vision Technology’s Invictus is a high-performance, ruggedized all-in-one PTZ camera with full 1080P HD and ultra low-light camera technology - making it the perfect choice for off-grid temporary/rapid deployment mobile surveillance rigs, such as MAST. Additionally, Invictus’ low-power consumption greatly assists the longevity of critical battery power when deployed in the field – extending MAST’s operational performance for deployment in more remote applications.” “The Invictus camera’s unparalleled mix of competitive cost and advanced Predator low-light camera imaging technology makes it the perfect imaging component for the innovative MAST system.” MAST units at Super Bowl LIII The use of the MAST units integrated to the existing fixed camera points during Super Bowl LIII week proved a huge success with high-definition images transmitted back to the MARTA Emergency Operations Centre via a mobile network. System operators were able to identify and tackle a number of incidents Thanks to the high quality of images received, system operators were able to identify and tackle a number of incidents, including a vehicle theft. Additionally, the images were also used to predict areas of dense footfall, tackle crowd control safety issues, and manage general health and safety concerns. The deployment of the Invictus based camera system at Super Bowl LIII proved such a success that plans are already in place for deployment at other large-scale US sporting events, including the NCAA Final Four Basketball Championship in 2020 and for city centre deployment across Atlanta.
Raytec Hybrid IP PoE illuminators have been installed to protect a residential palace in Lebanon. The palace located in the Lebanese mountains outside Beirut lies at an altitude of 1,150 metres above the Lamartine Valley. The ornate design and treasured contents of the palace meant the client wanted an advanced security solution for the premises to protect both indoor and outdoor areas. The client approached local security company, Security Engineering, who specialise in complex integration between various systems, to provide an effective solution for their property. Combining CCTV surveillance with intrusion alarm Raytec’s Vario2 IP PoE Hybrid 8 units were selected for use on this project and would be used alongside Optex laser beam detectors and Bosch camerasThe client wanted to achieve high levels of security which they could control and activate remotely. Security Engineering recognised this would be best achieved using a range of different devices to provide a complete solution, combining CCTV surveillance with an intrusion alarm system. As well as the need for IR lighting to assist the CCTV system in the challenging low light conditions, the client also wanted to use White-Light as a deterrent to any potential intruders whenever an alarm was raised. Raytec’s Vario2 IP PoE Hybrid 8 units were selected for use on this project and would be used alongside Optex laser beam detectors and Bosch cameras (equipped with video analytics) and intrusion panel. All devices were linked to a Bosch Video Management System (BVMS), which would be used to control the system. Together, these devices would provide the client with the CCTV surveillance and intrusion alarm system they required and would be connected using TCP/IP technology in a unified communications protocol. High quality images for day/night surveillance The quality of illumination meant the camera analytics could clearly identify any intruders approaching the palace and boosted the accuracy of detectionAs the only IP enabled illuminator combining White-Light and Infra-Red into a single unit, Raytec’s Hybrid illuminators provided the client with the greatest level of functionality, flexibility and control. In Infra-Red mode, the illuminators provide high quality images for general night-time surveillance. The quality of illumination meant the camera analytics could clearly identify any intruders approaching the palace and boosted the accuracy of detection. Crucially for the client, Hybrid’s dual functionality also meant White-Light could be triggered as a deterrent (when an alarm was activated by the camera analytics or the Optex laser beam) to scare off any intruders. As well as being able to easily control the entire system remotely through the VMS, the entire system also linked to an indoor keypad or mobile app which had to be activated in order to arm the system. This ensured the deterrent lighting was only enabled when needed and couldn’t be triggered by false alarms. Using Infra-Red and White-Light together From the outset, Security Engineering identified the need to use both Infra-Red and White-Light illumination. Combining Infra-Red, White-Light and IP capability in a single illuminator, Hybrid represents the most advanced product of its type in today’s security market, providing the client with a more dynamic security response and tight integration with the other devices being used as part of the solution. Hybrid achieves the same power and distance as two dedicated illuminators; an important factor for the challenging low light conditions Thanks to Hybrid’s IP capability, all elements of the solution could work together seamlessly. As an open platform, all Raytec IP illuminators can easily integrate with a wide range of security devices; in this instance, Optex detectors and Bosch cameras. This gave Security Engineering greater flexibility when specifying their solution. Same power as two dedicated illuminators Hybrid’s dual use also helped to reduce the number of illuminators used on-site (previously the client would have had to install separate, dedicated White-Light and Infra-Red illuminators), reducing outlay on infrastructure and cabling by half. With no compromise on performance, Hybrid achieves the same power and distance as two dedicated illuminators; an important factor for the challenging low light conditions. Khaled Jaber, Security Engineering Managing Director comments: “Due to low light challenging conditions, and in order to maintain quality and efficiency of our Bosch cameras, we decided to use Raytec product for the advanced features it offered in enhancing the overall night image and delivering optimised end result of the camera under the given circumstances.”
On his 2018 two-day visit to Ireland for the World Meeting of Families, Pope Francis’s scheduled activity was protected by high-performance Predator and Invictus cameras from UK CCTV design and manufacturing company, 360 Vision Technology. Specialists in a wide range of leading-edge CCTV, Access Control, PA, AV and radio communications, County Kildare-based Mongey Communications was chosen to provide the additional security surveillance protection measures necessary to secure the Pope’s visit to Dublin. With the massive crowds expected to see the pontiff, the temporary surveillance installation needed to be minimally disruptive and use mobile radio to provide the multi-scene coverage required during the two-day visit. Multi-site CCTV surveillance The camera images were to be used for co-ordination and management by multiple agencies To support an existing small-scale CCTV installation at the Pope’s final venue of Phoenix Park (the largest enclosed city park in Europe), there was a need for further camera coverage along the park’s approach routes, entrance/exit gates, search areas and general areas of crowd movement and congregation. A similar solution was also required for the Pope’s visit to the Knock Shrine pilgrimage site and the Capuchin Day Centre, where public space CCTV was again already in place but of limited overall coverage. Full integration with the existing CCTV system at the 82,300 capacity Croke Park stadium for a papal address to the Festival of Families extravaganza was also required, with communications and CCTV feeds from all locations required to be transmitted back to local on-site control rooms at each location, and additionally to a central Command and Control room at Dublin Castle. At the main Command and Control Centre, the camera images were to be used for co-ordination and management by multiple agencies, including the Office of Public works (OPW), Garda Síochána, Defence Forces Ireland, Dublin Fire Brigade, HSE / Ambulance Services and Civil Defence. High-definition video security to secure Phoenix Park “With 300,000 people expected to attend a papal mass at Phoenix Park to close the World Meeting of Families, we were briefed to provide the very best possible reliability and imaging performance from the additional cameras we employed,” explains Kevin McGrath of Mongey Communications. We needed to be confident of camera reliability straight out of the box, along with simple and fast set-up" He further added, “With this in mind, we needed to be confident of camera reliability straight out of the box, along with simple and fast set-up, and quality high-definition video for forward transmission to the various control rooms. Our very positive experience of employing 360 Vision Technology cameras on many high-security installations in the past led us to be confident about the image and build quality of the manufacturer’s cameras, and product support.” “So, to fulfil the challenges we faced for this high-profile project, we specified the latest version of 360 Vision’s Predator camera, and also their new cost-effective and ruggedised Invictus Hybrid HD PTZ camera.” 360 Vision Invictus Hybrid HD PTZ camera The new 360 Vision Invictus cameras specified for the project employ the latest compact camera modules with a choice of 20:1 or 30:1 zoom and are available with 1/2.8” Sony StarVis or 1/1.9” Sony Exmor (Ultra) sensor packages. Bridging the divide between analogue and IP technology, all Invictus cameras are equipped with Hybrid functionality enabling installation in existing analogue systems and also in full 1080P HD IP video streaming networks. Alongside ONVIF 2.4 Profile S compatibility, this means the Invictus range is not only economical, but simple to install, providing Mongey Communications engineers with a reliable, flexible and high- performance solution with which to enhance the existing electronic surveillance measures for the Pope’s 2018 visit. HD IP video streaming networks An upright camera mount design allows full 360-degree continuous pan and unobstructed field of view Further enhancing camera reliability for this important event, the new Invictus camera range design draws cost-effectively on features usually associated with very high-end cameras, including construction from high grade, hardened aluminium and stainless steel, to ensure a rugged, durable and compact camera. An upright camera mount design allows full 360-degree continuous pan and unobstructed field of view, plus the ability to tilt above the horizon – enabling operators to view targets above camera installation height (i.e. up hills) – an invaluable asset where cameras were being installed in the difficult installation and operational conditions of Phoenix Park. Technical relationship with 360 Vision Technology “Our decision to once again entrust the provision of the best technology available for the project to 360 Vision Technology was proven correct, and we had no issues of consequence with the installation, commissioning and performance of all the cameras - straight out of the box,” explains Kevin. “Because of the condensed set-up period available and challenging terrain of some of the installation areas, we had to act fast to ensure the successful inclusion and full control of the cameras for the multi-agency command and control room,” adds Kevin. “Here our technical relationship with 360 Vision Technology really paid dividends throughout this time-critical project, affording easy integration of all the additional cameras into the control room’s Cathexis VMS. Cathexis VMS Images from the cameras were relayed back to the various event control centres In all, over 60 additional 360 Vision Technology cameras were employed over the various sites throughout the Pope’s visit. With extensive digging and cabling not a practical option, images from the cameras were relayed back to the various event control centres via a network of reliable and secure microwave transmission links, powered by temporary generators and back-up batteries. “The new Invictus cameras were perfect for the role thanks to their low power consumption compared to other similar specification PTZ cameras,” explains Kevin. “Low power consumption really helps when adding multiple cameras to a network with a temporary power system - and meant we could add more cameras for the benefit of maximum scene coverage.” High-speed fibre-optic connectivity High-speed fibre-optic connectivity between the various remote sites and Dublin Castle was installed, together with video walls at the various control rooms. “The Pope’s visit was a great success with no security issues reported,” says Kevin. “Images relayed to the control room from the additional 360 Vision Technology cameras were vital in the smooth running of the visit and allowed all of the state agencies involved to keep a constant update on the movements of the vast crowds drawn over the pontiff’s two-day visit.” “Our long-term technical partnership with 360 Vision Technology and our direct input in to the development of their new products really pays off with high-profile projects like this,” concludes Kevin. “We have many new and exciting installation challenges on the horizon and I’m confident that 360 Vision Technology camera products will continue to be an integral part of those future projects.”
Pulse Secure, a provider of Secure Access solutions to both enterprises and service providers, has announced that Entegrus has successfully deployed Pulse Policy Secure advanced network access control (NAC), to strengthen overall visibility and access security across their hybrid IT infrastructure. Entegrus, a Canadian energy company, leveraged their existing Pulse Secure virtual private network (VPN) implementation to expedite NAC deployment and fortify their infrastructure in accordance with National Institute of Standards and Technology (NIST) and North American Electric Reliability Corporation (NERC) guidelines. As a result, their security organisation extended visibility for remote and on-premise users and devices, as well as enhanced endpoint compliance and Internet of Things (IoT) risk mitigation. We have increased our security posture, and for the most part, there has been zero impact on our end users" Pulse Secure-Entegrus collaboration Entegrus serves over 58,000 customers throughout Ontario. They bring electricity, renewable energy and water across three large regions, with a workforce spread out over 2,300 square miles. Entegrus’ objective is to provide safe, reliable and cost-effective provision of energy and related billing services, while providing high levels of service to its customers, partners and the communities it serves. IT security plays a critical role in protecting their delivery of energy and data services. “The threat landscape is constantly evolving, forcing us to always consider how we can go one step further. With a widely distributed IT infrastructure, we considered NAC as an effective way to improve our security posture without dramatically altering how we operate,” said Dave Cullen, manager of information systems for Entegrus. “We have a long-standing relationship with Pulse Secure. The level of integration between Pulse Secure secure sockets layer (SSL) and NAC, as well as the extended feature set, made it a straightforward choice for us. Perhaps, the two most important things are that we have increased our security posture, and for the most part, there has been zero impact on our end users.” Active control with seamless network access Ensuring always active control while maintaining flexible, seamless access to network and application resources is an essential requirement for utility providers. Within such highly regulated industries, best practices dictate a constant cycle of security readiness review and improvement to meet an increasingly potent threat posed by cyber threat actors. NAC provides foundational endpoint intelligence, resource access enforcement and IoT defences that support industry and regulatory compliance guidelines. These compliance requisites apply to both regional and large national critical infrastructure providers. For stretched IT departments, Pulse Secure’s Secure Access solutions are designed to streamline deployment and on-going administration using an easy, integrated, policy-driven platform that works with a customer’s existing installed base and network infrastructure. In addition, Pulse Secure’s VPN solution utilises the same endpoint client, policy engine and appliance management as the NAC solution. Entegrus took advantage of this platform capability to rapidly implement NAC. As a result, they gained dynamic intelligence, unified policy management, automated enforcement and threat response through a single management console. We needed to make sure our secure access technologies could adapt to new regulatory requirements and new business needs" Secure access solutions Cullen highlights numerous benefits, including a simplified method of managing complex policies and user access rights, as well as an enforceable method of checking end-point devices to ensure that only properly patched operating systems can connect to the network. Another advantage of Pulse Policy Secure was evident after Entegrus recently merged with London, Ontario-based St. Thomas Energy. “We needed to make sure our secure access technologies could adapt to new regulatory requirements and new business needs, as the recent merger added new, unqualified infrastructure and grew our customer base by around a third, which also led to the hiring of 28 new staff members,” Cullen added.
A security camera provided by Hikvision USA Inc., the North American supplier of innovative, award-winning video surveillance products and solutions, was installed by Holmes Security to help Spinner’s Pizza in Fayetteville, NC to improve efficiency. Established in 1999, Spinner’s Pizza is a popular restaurant with a dedicated following and a very busy lunch crowd. Owner Spero Poulos thought of using a “Pizza Cam” to streamline operations during their busiest times. “Holmes Security had installed Hikvision cameras for security in and around the restaurant. We decided, why not use it for the service efficiency and accuracy?” said Poulos. Innovative camera-kitchen monitor system The restaurant owner needed to improve efficiency. The combination of a camera with a kitchen monitor “keeps the staff from running to the buffet just to check what needs to be cooked." Poulos noted that when staff members leave the kitchen they’re “invariably stopped by customers and friends that want to chat. That can slow down the replenishment process." Spinner’s analog and IP hybrid system includes mini domes, bullets and turret cameras. Holmes Security recommended and installed the Hikvision DS-2CE56D5T 1080p Turbo HD-TVI Turret camera for the buffet to deliver HD quality over the existing coax cabling. The turret camera is positioned to capture the entire line of pizzas on the buffet. “We’re able to keep the buffet full at all times. When someone is on a tight lunch break, the last thing you want them to do is wait for their food. With the Hikvision camera in place, they no longer have to wait,” said Poulos. The Pizza Cam enables the operation to be run from the kitchen monitor with no downtime. Monitoring the Hikvision Turbo HD-TVI Turret camera from the kitchen improved efficiency since staff can check the status easily and quickly Ruggedised camera for heat tolerance “Heat tolerance was a big consideration based on the camera’s position in relation to the buffet itself. The specs showed that the Hikvision camera’s operating temperature range was 22 below to 140 degrees Fahrenheit, so we knew it could withstand the heat,” Dave Foster, sales and marketing manager for Holmes Security, told Hikvision. Holmes Security is a 109-year old, family-owned company based in Fayetteville, NC. They use Hikvision cameras because “we have found over time that Hikvision provides higher quality, is easier to install, program and maintain. Tech support is great, and the software is consistent as well. Plus, we have great reps and a great rapport with Hikvision personnel,” said Foster. Holmes Security positioned the camera to the upper right of the buffet to capture the entire line of pizzas. Spinner’s kitchen staff can now see the entire buffet from a monitor in the kitchen, allowing the chefs to stay ahead of customer demand. Poulos adds that he gets “comments all the time about what a great idea it is. The customers especially like the fact that they don’t have to wait for new pizzas to be placed on the buffet.” Greater efficiency and improved operations Spinner’s Pizza is delivering a better experience to its customers by keeping its buffet stocked with fresh pizza. Monitoring the Hikvision Turbo HD-TVI Turret camera from the kitchen improved efficiency since staff do not have to run out to the food line to check the status. The system allows servers to concentrate on serving. The Hikvision Pizza Cam delivers ease of operations for the restaurant staff, owner, and patrons. “Our strength in the field is the partnership among Hikvision, our integrators and their customers, collaborating together to find innovative ways to solve real-world problems,” said Alex Asnovich, director of marketing for Hikvision. “Spinner’s Pizza is a great example of applying our technology to achieve business results in a retail restaurant environment.”
Round table discussion
Cities are increasingly connected using information and communication technologies, a trend often referred to as “smart cities.” In much the same way, “safe cities” initiatives are uniting businesses, city officials, law enforcement and other stakeholders in an effort to maximise the safety of businesses and citizens and to minimise theft and crime. Safe cities programmes seek to leverage a variety of resources, including public-private partnerships, to make urban communities safer places to live, work and shop. It’s a rapidly growing market for physical security products and systems. We asked this week’s Expert Panel Roundtable: What are the physical security challenges of "safe cities" applications, and how is the market meeting those challenges?