Pelco by Schneider Electric, the provider of video surveillance solutions, announces that it will be exhibiting solutions, services, and products in various segment applications at Intersec 2019 held in Dubai on January 20-22. As part of this presentation, Pelco will share a glimpse into a few soon-to-be released products and focus on how new technologies such as increased camera resolutions, cloud services, and analytics are shaping the future. Pelco will also feature significant updates to it...
Maxxess will be at Intersec 2019 showcasing its latest advances in corporate risk reduction, improved people management and smarter hospitality access solutions - including new releases in its popular eFusion and Ambit solutions. The latest version of the VisitorPoint module within the eFusion security management platform will be showcased, offering a host of new streamlined functions for efficient people and visitor management. Harnessing current advances in cloud computing and mobile communic...
Inner Range access control products all include intruder detection systems certified as Grade 3, according to European Standard EN50131-1. The grading system reflects how skilled and prepared intruders might be. Grade 3 (on an ascending risk scale from 1 to 4) assumes intruders will have some knowledge of an alarm system and a comprehensive range of tools and portable electronic equipment. Many insurance companies will not provide business cover unless a Grade 3 alarm system is in place. Effec...
Imagine ideas such as flat thin lenses that could shrink the size, weight and cost of phones and cameras; or a soft, flexible skin for robots that gives them a gentle human-like sense of touch; or blockchain-based health record storage that reduces medical costs while guarding privacy and improving trust between patients and doctors. These are among the new artificial intelligence, electronics and optoelectronics inventions and research that will soon be unveiled at the Future Tech Expo 2018 ex...
Managing IT and data risk is a challenging job. When we outsource our IT, applications and data processing to third-parties more and more every day, managing that risk becomes almost impossible. No longer are our data and systems contained within an infrastructure that we have full control over. We now give vendors our data, and allow them to conduct operations on our behalf. The problem is, we don’t control their infrastructure, and we can never fully look under the hood to unders...
Rave Mobile Safety (Rave), a trusted partner for safety software protecting millions of individuals, released key findings from its 2018 survey, Emergency Preparedness and Security Trends in Healthcare after polling hundreds of healthcare safety leaders across the United States. The survey results, which will be revealed in a webinar on Thursday, October 25, examined the current and most pressing emergency concerns for hospitals and healthcare facilities. Specific building emergencies, such as...
SALTO Systems, a manufacturer of electronic access control solutions, has appointed David Latreille to the new position of Senior Account Manager for the Eastern United States. David previously served as SALTO's Senior Account Manager for Hospitality. Based in New York, David will develop, strengthen and execute sales strategies and support key SALTO end user and partner program goals within the Eastern United States region. Areas within David’s territory include New England; New York state and certain NYC metro areas; the Mid-Atlantic, and the Southeast. He reports to SALTO Senior Vice President of Commercial Sales Michael J. Mahon. Electronic locking systems “David is a savvy and astute sales professional with strong negotiation and solid executional skills,” said Mahon. “In his previous position as SALTO Hospitality Senior Account Manager, David clearly demonstrated his ability to win in this new role. We look forward to the amazing success he will achieve within the commercial realm.” In addition to SALTO, David has extensive national sales and security experience, having served in various roles with RF Technologies, Agilysys, MICROS Systems and West2 Consulting. “I am thrilled to be joining the commercial team in what will be a challenging new role. With the release of SVN Flex, Salto has not only set new standards for electronic locking systems, they've raised the bar even higher,” David said. “To be a part of such an innovative company that truly cares for its customers as well as its employees is an honor, and I'm incredibly excited about what the future holds.”
Alcatel-Lucent Enterprise and BCDVideo, a provider of innovative, purpose-built IP video storage solutions, announces they are working together to address the growing demand of businesses to enhance public security and safety via video surveillance and networking. Advances in video surveillance are helping cities, hospitals, hotels, sporting and entertainment venues focus on improving public safety, deterring crime and helping police solve crimes, and providing first responders with situational awareness during emergencies. These enterprises recognise accessing video surveillance systems, files, analytics and applications requires a stable network with reduced network downtime and increased network reliability. Massive data transfer ALE’s unique offering in the surveillance market delivers built-in, easy provisioning and integration of surveillance equipment for more flexibility The two companies are aligning to offer customers and integrators best in breed technology via a simplified infrastructure and an award-winning surveillance system. Leveraging Shortest Path Bridging (SPB) technology offered on the Alcatel-Lucent OmniSwitch family of products, the joint offer creates a highly available network that exceeds speed and management requirements to support the massive data transfer and file volume of a surveillance system. ALE’s unique offering in the surveillance market delivers built-in, easy provisioning and integration of surveillance equipment for more flexibility, while reducing the cost of implementing and maintaining the network. Video surveillance networks often suffer high latency issues from legacy switching solutions. SPB reduces the latency time to deliver data packets and enables high network availability for maximum use of all physical connections and routed services resulting in greater network stability. Resilient surveillance network ALE and BCDVideo worked closely to ensure each piece of the solution was tested for high availability leveraging SPB technology. Businesses and integrators gain a resilient surveillance network with a simplified infrastructure, which optimises the surveillance system performance and results. ALE switches provide high system resiliency with redundant hot-swappable power supplies and virtual chassis capability. With support for SPB-M, ALE switches offer a scalable network architecture, with fast convergence, resilient and easy to manage IP multicast network for video surveillance. Darren Giacomini, Director of Advanced Systems Architecture at BCDVideo commented, “Improper network configurations are the root of most technical issues with surveillance systems. As technology advances, BCDVideo recognises video content is only as good as the ability for the viewer to attain access to the files over the network.” Highly reliable system Surveillance solutions have changed immensely over the last decade and, in many ways, networking for these solutions has not changed with them" “It has become imperative for various government bodies and business owners to deploy video surveillance systems to effectively monitor and record activities within and around the premises. Aligning our systems to build a best of breed network with a switch vendor like Alcatel-Lucent Enterprise, enables us to jointly deliver a highly reliable system to customers in a range of specialised environments.” Matt Overstreet, Channel Lead at ALE, North America – “Surveillance solutions have changed immensely over the last decade and, in many ways, networking for these solutions has not changed with them. Many businesses are now recognising the need to upgrade their underlying network to achieve the performance needed to utilise their surveillance solution appropriately.” “This new joint offering from ALE and BCDVideo transcends what surveillance networks were capable of in the past by taking our companies’ two most reliable solutions and providing reliability and optimisation that neither can deliver alone. Our OmniSwitch core and edge switches are optimised to move traffic over SPB and provide critical connectivity between servers and network devices.”
LifeSafety Power Inc., global manufacturer and creator of a new category of intelligent power solutions, brings critical resiliency, redundancy and networking capabilities with the release of Helix Armour. Designed for seamless failover protection with automatic backup switchover of AC or DC circuitry to reduce the risk of system downtime or outage, Helix Armour sets a bold new standard in reliability and network power management for mission critical physical security and life safety applications. Helix Armour Helix Armour minimises the risk of failures that could compromise system integrity by providing both AC and DC redundancy Helix Armour minimises the risk of failures that could compromise system integrity by providing both AC and DC redundancy in the event of problems with the power supply or incoming AC power. Featuring network management, it provides predictive network reporting that optimises and maintains the highest levels of performance and connectivity to critical applications and devices. Standout features of Helix Armour include: Monitors separate AC branch circuits reporting trouble with a primary branch immediately and instantly transferring power to backup for uninterrupted system operations in critical access control or security systems, as well as banking, gaming, pharmaceutical, Sensitive Compartmented Information Facility (SCIF) and data room servers. Redundant and mirrored power supplies also monitor and report DC integrity. In the event of a power system failure, the solution transfers to the secondary power supply without dropouts or voltage spikes. With LifeSafety Power’s patented NetLink networking technology at its core, Helix Armour detects and reports system wide anomalies or power trouble across the enterprise so critical infrastructures stay properly secured. With multiple Underwriters Laboratories listings and certifications, Helix architecture is especially designed for mission critical applications in government, finance, medical and high-tech industry vertical markets. Network power management Helix Armour brings the highest levels of redundancy, reliability and networking management to power services" “Helix Armour brings the highest levels of redundancy, reliability and networking management to power services across even the most highly regulated and mission critical enterprises,” said Guang Liu, Co-Founder and Chief Technology Officer of LifeSafety Power. He adds, “The ability to provide both AC and DC redundancy, in a proactive, real-time manner and with zero latency and automatic switchover in the event of a power anomaly establishes Helix Armour as a true total assurance solution for end-users in the most challenging markets and environments.” Helix Armour is part of LifeSafety Power’s expanding patented, modularly designed technologies made in the USA and is available in wall or rack mount configurations.
This week sees Nedap Security Management launch its new brand tagline, ‘Security for Life’. The words are new but the future-facing, people-first approach that it communicates is what drove the development of AEOS, the access control system by Nedap. And it’s what continues to drive the brand’s initiatives such as recent AEOS performance optimisation and its Global Client Programme. AEOS access control system Nedap invests in continuous research and development to ensure AEOS customers have an access control system that’s fit for purpose, up-to-date and has no end of life. Recently, this led to Nedap modifying and adapting 30% of the AEOS codebase and re-writing more than 3 million lines of software code. The result is huge performance improvements that are, for example, preventing delays during peak periods and enabling customers to expand their systems without hindering performance. Future-proofing security The human dimension in security management is crucial and that’s one of the main messages behind security for life" Fokko van der Zee at Nedap Security Management says: “Our world is changing more quickly every day. To give our clients security for life, we not only respond proactively to changing circumstances we stay one step ahead. We’re continually developing AEOS innovations and optimising its performance.” This focus on improving the user experience is also a great example of how, for Nedap, security doesn’t start with technology; it focuses first on people and how they live their daily lives. Fokko van der Zee explains: “For us, the human dimension in security management is crucial and that’s one of the main messages behind security for life. In our industry, brand communications often centre on technology. But we believe people aren’t looking for technology in itself – it’s the benefits of technology that help them feel safe and secure. As human beings, we have a fundamental need for this sense of security to really make the most of our life and work.” Enhancing people physical security Nedap addresses the human dimension of security management by providing a strong foundation for the physical security of people On a functional level, Nedap addresses the human dimension of security management by providing a strong foundation for the physical security of people, locations and buildings. On an emotional level, it frees people from having to even think about security or the technology that enables it. This allows them to fully enjoy their day and focus on the tasks at hand knowing that their security is being taken care of by experts. Many of the ideas behind security for life are already implemented in AEOS, which is designed to meet the needs of every client and adapt to changing circumstances. It’s the ultimate, sustainable foundation for any application of access control, anywhere – from businesses to government offices, hospitals, airports, schools, industrials sites and public venues. Streamlining physical access control Now, and in the future, Nedap will apply its philosophy to enrich AEOS further with industry-specific features that will give even greater usability. And with the Global Client Programme, for example, it’s helping multinational organisations to streamline their physical access control with increased ease and speed. A project rollout system managed by Nedap, the Global Client Programme gives multinationals a cost-effective, efficient framework for standardising security across all their buildings around the world. All of which means that Nedap is continuing to enable organisations and their people to focus on their core business – and so boost both their productivity and creativity.
Sielox LLC, a provider of layered security solutions, is featuring its award-winning Sielox CLASS (Crisis Lockdown Alert Status System) Emergency Notification and Response Solution here at GSX 2018 in booth #3914. CLASS dramatically improves emergency notification and response capabilities, saving time and potentially saving lives. Initially designed for the education market, CLASS is also proving to be a highly effective resource for corporate campuses, hospitals and large facilities across a range of markets to manage all hazards, including threatening situations, inclement weather and more. “Sielox has purpose-designed CLASS to provide instant notification of emergency situations with communications between occupants and first responders. Additionally, CLASS provides scalability for future expansion, and the ability to integrate with access control as an integral component in a layered security solution,” said Karen Evans, CEO and President, Sielox. “These capabilities alone put CLASS in a class by itself.” Five programmable colour-coded alert levels CLASS can issue messages with response instructions specific to each alert level via email or text, and override any PC on the network to ensure the highest visibility of alert status CLASS provides vital emergency status details to responders so they can best manage events. Administrators or any designated initiator can issue an emergency alert to notify responders of conditions in real time while communicating status via one of five programmable colour-coded alert levels. Occupants within the facility can then report status at their specific location enabling responders to view detailed facility maps with compiled room-by-room, colour-coded conditions that update in real time as the situation evolves. A chat feature enables two-way communications between occupants and first responders to exchange detailed information or instructions. CLASS can also issue messages with response instructions specific to each alert level via email or text, and override any PC on the network to ensure the highest visibility of alert status. Providing additional ability to responders A browser-based application that functions across LAN, Wi-Fi, WAN or high-speed cellular service for maximum accessibility, CLASS is designed for stand-alone or integrated system operation. CLASS can integrate with any system or device with an IP address providing authorised responders with the additional ability to view live cameras, change access control permissions, lock doors, and more. CLASS also provides for event archiving, with chronological event sequences that can capture who/what/when/where information, providing an audit trail to support event re-creation and review if needed. Because CLASS is an embedded appliance, there are no annual hosting fees – further contributing to the solution’s low Total Cost of Ownership (TCO). Issuing medical alerts in case of emergencies CLASS is being utilised to issue medical alerts on school playgrounds in the event a child is injured during recess to quickly dispatch emergency personnel to the site Sielox CLASS has been successfully deployed in school districts across the U.S. One example is at the Catoosa County Public Schools in Georgia, where CLASS is being used to fulfil several different safety and security objectives. Here, CLASS is being utilised to issue medical alerts on school playgrounds in the event a child is injured during recess to quickly dispatch emergency personnel to the site. CLASS is also being used by teachers for morning check-in to let administrators know that they and their students are in the building. Each classroom is represented by a different colour and a different square on CLASS, so school administrators know the status of every connected classroom. In the event of an incident, a chat box will pop up for all CLASS users where communication can take place. CLASS also gives first responders and administrators at Catoosa County Public Schools a clear picture of where students and teachers are at any given moment. For example, if teachers leave the building or take students off campus, they use CLASS to let school administrators know that they are no longer on the premises, which is critical information in the event of an emergency.The Catoosa County Public School district utilises CLASS as part of its layered security and safety Integration with video surveillance systems The Catoosa County Public School district also utilises CLASS as part of its layered security and safety system through integration with the schools’ video surveillance systems. The district’s integrated camera systems employs motion detection with a video window pop-up that appears in CLASS to help alert and notify first responders and administrators of an intruder’s location in a lockdown situation. In the event of a lockdown, teachers receive notification and receive a bullet list of instructions on what to do with two camera views of the hallway outside their classroom. This allows teachers to see if there’s any danger outside the doorway so they can better decide if it’s safe to exit the area. The Catoosa County Public Schools district plans to have CLASS deployed at all 17 schools by the end of the 2018/2019 school year.
Security expert Abloy UK is inviting healthcare professionals to stand 239 at the Health & Care Innovation Expo 2018, to discuss innovative technologies that improve key management and security across all areas of hospital estates. Held at Manchester Central, the Health & Care Innovation Expo is the biggest NHS-led event in the calendar, running for two days on 5 and 6 September 2018. The healthcare environment can be extremely demanding, with pressure to fulfil compliance, improve security, increase efficiency, meet CQC standards and achieve maximum value from any investment. Effective healthcare security With this in mind, Abloy offers bespoke cost-effective solutions to the security problems faced on healthcare estates, from compliant security doors to drug security and patient lockers, with particular success helping to improve key management and security of controlled drugs. The range and requirements of areas that need to be secured across healthcare estates is extensive and includes IT and data centres, plant rooms, hazardous materials storage and waste, HR and Executive offices, drug cabinets, lockers, theatres and labs, central pharmacy, mortuary, treatment rooms and wards, and outbuildings. The system is proven to save nurses up to 40 minutes per shift searching for keys and improve security of controlled drugs Improved security access Bespoke solutions can be created using PROTEC2 CLIQ technology, which incorporates microelectronics that enable auditing and time scheduling of access rights, recording who used which key and when. The system is proven to save nurses up to 40 minutes per shift searching for keys and improve security of controlled drugs. What’s more, PROTEC2 CLIQ is government approved and complies with the Controlled Drugs Regulations offering an ideal solution for drugs cabinets, POD lockers and mobile drugs trolleys, to help you pass your CQC audit. eCLIQ master key locking system Other solutions include the eCLIQ master key locking system and TRAKA 21 key management system, as well as an extensive range of Emergency and Panic Escape Doors and door furniture compliant with BS EN 179 and BS EN 1125. Shaun Powell, General Sales Manager at Abloy UK, said: “This is the first time we have exhibited at the Health & Care Innovation Expo, and we’re really keen to meet visitors to discuss how we can help with key management and security for healthcare estates.” “Our innovative solutions are installed in over 25 key healthcare institutions across the UK, including Queen Elizabeth Hospital Birmingham, Spire Hospital Manchester and North Lincolnshire and Goole NHS Trust, so please visit us on stand 239 to discuss how we can help you.”
When asked about what the market should be thinking about in 2018, I am left offering an answer that serves as an urgent call to action: prepare yourself for change! The security industry is soon likely to see a dramatic shift from the traditional segmentation of commercial and residential security. Smart phones, mobile technologies, cloud computing, and having everything provided ‘as a service’ in peoples’ lives means users of buildings have a new set of expectations. In many ways, the coming crosspollination of residential and commercial security offerings means we will have a better idea of best practices. The convenience of residential spaces will combine with the robust security of commercial facilities, for example. But this also means a higher level of demand will be placed on security integrators, facility managers and owners. Operations groups may need to change drastically to offer new technologies. Security as a service is likely to become more common. And new technologies are emerging that will facilitate this change and require new skillsets and expertise. So, what the market should be thinking about right now is: how do we all, collectively, keep up? More critical is finding ways to offer or utilise new technologies and total solutions that make operations easier Ensuring security preparedness As it stands now, in terms of physical security for doors and openings, we are currently in a world where we can secure almost anything. Be it hospital, school, file cabinet, server rack, grain silo or barn that is off the electrical grid, we have a solution for that. So being hyper-aware of your industry, its offerings, and how the products work together is important, as it means every location that needs security can have security. But perhaps more critical is finding ways to offer or utilise new technologies and total solutions that make operations easier, moving security components deeper into a building, facility or campus, and building and leveraging on partnerships where everyone is invested in the other’s success. Here are a few suggestions for addressing these issues. Training in new security solutions Perhaps the biggest change in the near term will be emerging technologies that will alter how we currently use security solutions. Be it cloud-based security, intelligent keys, new types of credentials, or simply a better software for management, the need to be well-versed on these offerings is key. To this end, it is important to not only know what offerings exist in the security world, but also be well-trained on them. Seek out a manufacturer that is willing to offer training and education on products, strategies and solutions. While it is important to secure server rooms at the point of entry, it might also make sense to provide a cabinet lock with audit capabilities on the rack or cabinet itself Identifying an end goal Further, approach the integration and implementation of these technologies with a collaborative mindset. For dealers and integrators this means utilising new technologies to better secure a facility for a client. As a building owner or manager, it means making tenant and occupant life better while streamlining your own operations. The ultimate goal of any new technology is to meet customer needs in the very best possible way. And that goal should trickle down from manufacturer to integrator to the facility manager and ultimately the end user. Don’t just implement technology for the sake of doing so. Do it with purpose by identifying an end goal and utilising these amazing solutions to achieve that. Identifying an end goal also means seeking out the core requirements a building has to provide users with the expected level of security and service. This is obviously dependent on the building, and it doesn’t always mean physically moving into a building, but rather looking at ways to move further into the operations of a business. Securing access to buildings Government facilities are undergoing a transition to security requirements dictated by the FICAM programme For some businesses, keeping server racks or file cabinets secure can be critical. And while it is important to secure these rooms at the point of entry, it might also make sense to provide a cabinet lock with audit capabilities on the rack or cabinet itself. New opportunities also fall into this category. Government facilities are currently undergoing a transition to security requirements dictated by the Federal Government’s Identity, Credential, and Access Management (FICAM) programme. FICAM sets standards for implementation of secure access to all government facilities and mandates the use of FIPS 201 Personal Identity Verification (PIV) for federal employees and contractors. This means that PIV enabled access points will be required on the perimeters, interiors and other openings. Finding ways to retrofit these affordably, efficiently and effectively means offering more secure openings on what is likely to be a tight budget. This can also apply to offsite facilities. Earlier I mentioned barns and grain silos – locations that are often left off electrical grids but can come with the need for auditing capabilities – and a solution exists for that. So, while a corporate headquarters might be under robust lock and key, it is always good to ask about other locations that could use a simple security upgrade. Personal Identity Verification-enabled access points will be required on the perimeters, interiors and other openings Establishing security partnerships Again, the best way to achieve readiness with this approach is to be aware of the market and its offerings, and to engage in collaborative partnerships. Collaborative partnerships are critical for everyone who is tasked with protecting the people and places that matter most. Manufacturers rely on the integrators and building supervisors to understand the new and developing needs in the industry. Integrators then must rely on manufacturers to provide these solutions, offer education and training, and be in constant contact about the newest technologies available. Collaborative partnerships are critical for everyone who is tasked with protecting the people and places that matter mostAnd building owners or managers must both be aware of their tenant and end user needs and demands – be it for new technologies or even seeking out sustainability solutions. In turn, they need to know they can rely on a collaborative approach from an integrator and manufacturer who is invested in their success. Industry collaboration for a secure future Again, the biggest thing we must all need to consider now is how to prepare for the future. Treading water is simply not enough in the security market anymore. New technologies and performance expectations are forcing us to consider ways to better serve our clients – whether we are a manufacturer, integrator or in charge of facilities. And the best way to do this is together. We are all invested in the success of one another, and in the people who use the places we strive to keep safe. By seeking out, developing, and cultivating these partnerships in collaboration and innovation, we are able to help one another prepare for the future that is becoming more complex, intriguing and exciting every day.
2017 was an incredible year for VuTeur and the industry as a whole, as security has become a primary focus for stakeholders, now more than ever. VuTeur introduced its proprietary IRIS (Internal Real-time Intelligence Software) technology this year, which is part of its emergency management and asset protection solution. IRIS leverages real-time location services (RTLS) technology and utilises the existing WiFi infrastructure in a building to create a personal, mobile safety device built to save lives — all while reducing infrastructure and cost. Tragedy informing the industry The tragic and unfortunate events that occurred in 2017 and in the years prior, such as mass shootings and natural disasters, have made adding layers of security a prominent trend in 2017. Soft targets have unexpectedly become the focus of many attacks, placing an even more significant emphasis on determining how to protect individuals within a campus. Visitor management was a key trend VuTeur focused on this year and will continue to concentrate on, as many security issues tend to stem from an uncertainty of who is in a building at any given time. Securing all types of campuses will continue to be crucial into 2018. Schools, healthcare facilities, stadiums and arenas, and other organisations face the challenge of maintaining a welcoming and friendly environment, while understanding and monitoring who is in the facility and properly safeguarding the area. Stadiums and arenas face the challenge of maintaining a welcoming and friendly environment, while properly safeguarding the area The security industry will continue to trend upward, which will help push new technologies, such as VuTeur's, that augment perimeter and building safety in every vertical. What’s to come Next year, VuTeur's technology portfolio will expand, and we plan to establish deployments in a variety of applications, such as on educational campuses, hospitals, arenas, corporate campuses and government facilities. Communication will remain critically important in the event of an emergency, making RTLS technology extremely valuable for conveying routine- and threat-based messages. Integration will also be a significant trend in 2018, as it is vital for security systems to "talk" to each other, such as RTLS talking to access control and mobile devices, to create a more holistic approach to protecting assets and people.
With the changing “lone wolf” style of terrorism, there will be a trend toward many more installations of vehicle access control systems and smaller numbers of units. Where a university, military base or airport might have 20-plus systems scattered among its grounds, there will be a growing number of smaller applications needing one, two or three systems. These will include customers such as primary and secondary education facilities; pedestrian locations such as shopping centres, concert grounds and fairs; hospitals and other venues where pedestrians come together both daily or temporarily. Defending against vehicle attack The Middle East is a particular hotbed for increased security measures for explosive-laden vehicles. Many soft targets in the Middle East have also been adding anti-terrorist, crash-resistant barriers, barricades and bollards. This has been also true in Europe while Southeast Asia is coming on strong. With so many more such systems being ordered, buyers will need to become more aware of their supplier's customer service and technical support. The market could be faced with an upcoming slew of cut-throat, unscrupulous operators providing shoddy equipment and dangerous installations that take advantage of buyers who don't understand what is truly needed to defend against vehicle attack. Importance of certified vehicle barriers This time last year, we projected that the use of vehicles as weapons to mow down pedestrians, such as occurred in Nice (France), would probably impact greater sales of Delta portable crash-rated barricades. Although it was announced by ISIS that their followers should undertake more of these attacks, we don't think anyone anticipated the numbers of such atrocities we would see, the latest (as of this writing) the assault on the bike path in New York City. The largest customers around the world have been law enforcement agencies and municipalities. Security specialists needto be aware of vehicle threats wherever people are gathered Last year, we also warned that many organisations, in order to save money, were purchasing non-certified (non-rated) vehicles access control systems with less structural safety than those provided by certified manufacturers. The reality is that somebody is going to have to be hurt or killed before some buyers understand that a barrier, barricade or bollard is not a commodity type of product. Security specialists must be aware With the economy being better, there has been a resulting increase in sales of products for general parking and similar applications. But, as terrorist attacks have gone from large planned scenarios to smaller lone-wolf assaults, such as the bike path incident in New York, there is an increasing need for more protection from vehicle harm in more places. Basically, security specialists need to be aware of vehicle threats wherever people are gathered, from a parade route to a fair, sporting event, shopping centre – anywhere scores of people are clustered. One of the interesting statistics we ran across this year was that, in the United States, six of the top 10 rated college football teams use Delta temporary barricades to protect fans at their stadiums on game days. During 2017, Delta has been developing new products to take on the increased protection of vehicle checkpoints between the United States and Mexico. Over the years, Delta has implemented vehicle crossing protection at many of the most secure sites including El Paso, San Ysidro, Calexico, Otay Mesa and Tornhill-Guadalupe.
No doubt about it, the ASIS International show is smaller than in years past. And there is (the usual) grumbling about slow attendee traffic (and the also predictable counter-arguments about “the quality of the leads.”) Some of the security and safety technology being featured was introduced earlier at ISC West, but there is still plenty to see in the exhibit hall. Growth of mobile credentials Mobile credentials are a hot topic again, and Lenel has joined the growing number of companies supplying a mobile credentialing system to the market. Lenel’s Blue Diamond mobile credentials are based on technology developed by United Technologies sister company Supra. The use of a cell phone (by Supra) to open a real estate key box has already been adapted to the hospitality industry (with a deployment at Hilton Hotels), and now as an access control credential, part of Lenel’s OnGuard Version 7.3 release for the commercial and industrial security market. The components of the system are a Bluetooth reader, a virtual credential provided through a smart phone app, a cloud-based credentialing portal, and integration with the latest version of OnGuard. Offering a full solution is simpler to implement, and Lenel even has an “in-line” Bluetooth reader that can be used to add Bluetooth capabilities to existing systems. It’s just one aspect of the OnGuard 7.3 release that also is “reinventing the OnGuard experience,” according to Ross McKay, Lenel Systems International’s Director of Project Management. Future adoption Mobile credentials are big talk at ASIS, but how long before they will be widely used? Estimates are all over the map, but research firm IMS has projected the percentage adoption of mobile credentialing at 19 percent by 2020 (according to McKay of Lenel). "Our industry is slow to adopt, but if you show mobile credentialing to end users, they get it immediately, anything you can give them on a phone, they will use" But Steve Van Till, president and CEO of Brivo, which launched its mobile credentialing system at last year’s ASIS, sees a range of possibilities in terms of adoption. Witnessing the fast adoption of smart phones as alternatives to perform a large number of daily tasks, some say mass adoption could only be a couple of years away. On the other hand, in our market, a lot of people are still using proximity cards (despite introductions of superior alternatives over the years). That legacy argues for slow adoption indeed. “Our industry is slow to adopt, but if you show mobile credentialing to end users, they get it immediately,” says Van Till. “Anything you can give them on a phone, they will use.” Because ASIS is an end user show, exhibitors tend to reflect on the changing dynamic of selling to end users. Changing purchasing dynamics How end users buy products may be changing -- obviously the IT department is having a greater influence than ever before. But what hasn’t changed is the importance of creating a system that will keep end users satisfied as they use it day-to-day for years after the installation is complete. IT may be yielding more influence, but at the end of the day, it’s the security customers -- the attendees at ASIS -- who must be satisfied. “While the IT infrastructure and personnel are involved in how decisions are made, security personnel are still heavily involved,” says Sharad Shekhar, CEO of Pelco by Schneider Electric. “On a day-to-day operations level, it’s the security user who either truly benefits or gets truly hurt by the product. We face IT challenges up front, but the day-to-day utility of our products in the market is judged by the security people, not the IT people.” Shekhar says feedback from those day-to-day end users is one factor that makes a show like ASIS so important. “We need to get continuous feedback to guide our future product development,” says Shekhar. “The type of people who do security -- they like stability. They like certainty because it’s the nature of the business. They want to apply solutions that have been vetted, that are proven. Customers can’t afford to make a mistake.” "The type of people who do security - they like stability. They like certainty because it’s the nature of the business" At ASIS, Pelco is showing its VideoXpert open video management system (VMS) platform, integrated with the Optera multi-sensor panoramic camera. The ability of the VMS to display a seamless multi-sensor image is getting good feedback from customers. Pelco’s core strategy is to focus on four major verticals -- gaming, city surveillance, oil and gas, and ports. They devote a range of resources to each of the major verticals, including multi-functional teams including research and development, engineering, product support and marketing personnel. A fifth core vertical in the United States is corrections, and Pelco also sells in secondary verticals such as education, healthcare, etc., although they are focusing more on the core verticals. Education and training Education is an important aspect of the ASIS show, there are rooms and rooms of educational sessions on a range of topics going on concurrently with the trade show. But education is also happening on the show floor, often in the form of presentations from vendors in theatre-like areas of their booths. Promise Technology, a manufacturer of storage systems, is a first-time ASIS exhibitor that is providing educational sessions in their presentation theatre in cooperation with VMS partners. “There is a lot of information in education and training,” says John van den Elzen, Managing Director, Worldwide Surveillance Business Unit, Promise Technology. “End users like to know how a solution is working. They don’t want to hassle with it if it doesn’t work. We qualify all the VMS vendors before the product comes to market. We know it works. We have a good relationship with the VMS vendors and work together if there is a problem -- no finger-pointing.” Promise provides RAID storage systems that are specifically targeted to the security market, and promote the products using security terms rather than IT terms. And they listen to feedback, whether at a trade show or at the many education events they have held globally to growing numbers of attendees. “This is very successful,” says van den Elzen. “People have a lack of knowledge and we look to fill in that gap.” There’s more knowledge to be had, and more exhibitors to visit in the second day of ASIS.
End users are looking to expand access control beyond its traditional role securing perimeter doors. Innovations such as wireless locks, wi-fi, power-over Ethernet (PoE) and panel-less IP architectures are yielding more flexible solutions for a larger range of locking needs both inside and at the perimeter of an enterprise. Donna Chapman, an ASSA ABLOY Integrated Solutions Specialist, notes that new technologies are increasing how many openings are secured in a building from the current 5 to 15 percent to as many as 25 to 40 percent of openings. Access control for data centres Openings don’t just mean doors – it could mean a lock for a prescription drug cabinet in a hospital or physical access to a server in a data centre. I caught up with ASSA ABLOY at AMAG’s Security Engineering Symposium (SES) 2016. AMAG and ASSA ABLOY are technology partners – AMAG’s Symmetry access control system is integrated with ASSA ABLOY’S IP-enabled locks. Our discussion covered changing locking trends – and new opportunities for consultants, integrators and end users. “It used to be enough to secure the perimeter of a data centre, for example” says Jim Crowley, ASSA ABLOY’s Electronic Access Control (EAC) OEM Business Development Manager. “But now customers want to be able to secure the actual rack the server blades are in. In a co-located data centre, you have data from various companies stored together at one facility, and you want to control who’s getting physical access to the data.” Regulations are driving some needs for new locking solutions. In the data centre scenario, protection of medical information required by HIPAA [the U.S. Health Insurance Portability and Accountability Act of 1996] is driving the need to secure various openings – there are hefty fines for any violations of HIPAA rules. "It used to be enough to secure the perimeter of a data centre, but in a co-located data centre, you have data from various companies stored together at one facility, and you want to control who’s getting physical access to the data" “If you look at the regulatory environment we’re in today, NERC (for the electric utility market) and HIPAA and those types of regulations are requiring that openings have auditability,” says Crowley. “You need to know which people have access to openings both proactively and on a forensic basis. That’s driving access control further into the enterprise and onto openings that you historically didn’t see.” [NERC is the North American Electric Reliability Corp.] Wired vs wireless locks “There’s no one-size-fits-all solution,” adds Chapman. “You want to be able to offer a locking solution based on needs and budget, and you have a lot of options.” While every lock cannot be wired, it’s also true that many applications don’t lend themselves to wireless solutions. A strategic mixture is the best approach. “We are not trying to displace all hard-wired doors with wireless,” says Crowley. “There will always be a need for wired and wireless – they’re complementary, and not mutually exclusive.” He also notes that wireless locks use AES 128-bit encryption to ensure security. “We are always looking to improve the security of that wireless transmission, but some people have it in their head that wireless is not secure, which isn’t the case.” However, because concerns persist, ASSA ABLOY just came out with Wiegand wired versions of its cabinet locks and server cabinet locks. Some data centres just don’t want wireless locks in their facility. Adopting cloud security solutions Another development is cloud applications for the light commercial market, which offer an attractive price point that combines security and convenience. “When folks talk to me about being concerned about security in the cloud, I ask them: How do you do your banking? If you’re using your bank’s Web-based services, your entire financial life is in the cloud.” When developing its variety of locking solutions, ASSA ABLOY is always listening to the voice of the customer, says Chapman. “We want our solutions to be innovative and customer-centric, with everyone having a good user experience – including our OEM partners, channel partners, integrators and end users.” The company has teams of people who constantly call on integrators, security consultants and architects, as well as owners and users. “We are constantly evolving, and we want to take whatever necessary steps to make doing business with ASSA ABLOY easier.”
We all know that security video cameras are becoming smarter. The IP cameras at the edge of today’s video surveillance systems contain computer chips that can potentially change how cameras are used. However, despite the changing technology and greater intelligence at the edge, today’s systems mostly use video cameras for one thing – to provide video. In some cases, the cameras provide hours and hours of video that no one will ever watch. Re-examining the role of video cameras Prism Skylabs is helping to drive a re-evaluation of the role of video cameras in the market. Founded in 2011, the San Francisco cloud service company thinks of IP cameras as sensors that are capable of providing a range of data that can be managed and processed in the cloud to provide more useful information to end-user customers. Prism’s current implementations of the “software as a service” approach focuses on retail merchandising and marketing applications, but Prism Co-Founder and Senior Vice President Bob Cutting sees many other opportunities too. The cloud infrastructure provides a “reliable and continuously connected way to monitor and get data from cameras that is extremely robust and reliable,” Cutting says. Information from cameras “trickles up” to the cloud where data is “pre-extracted and available,” helping retailers optimise their store designs and marketing. Prism provides a blend of complementary visual and analytics data. "We looked at the camera andreimagined what it can do as a realsensor – a sensor with intelligencethat is cloud-ready, cloud-enabledand easy to install. How we think ofvideo has to change" Retail applications of video analytics In the retail world, the approach enables marketers and merchandisers to constantly observe and monitor retail displays and customer activity from around the world in real time. Store owners can tell, for example, if their stores opened on time. Did a new product launch effectively? “There are hundreds of questions that retailers want to answer, and they don’t want to watch streaming video from the store,” Cutting says. “They just want answers to questions.” He says the system provides “an easy way to navigate and access data.” If you think of a camera as an intelligent sensor, the data provided by that sensor can take many different forms (and only one of them is “streaming video,” which may not be the most useful for a specific end user need). Cutting says the data is “privacy enabled,” and does not contain personal information. Integrating with CCTV manufacturers Prism has integrated its cloud system with cameras from Digital Watchdog, and announced integration with Axis cameras at the recent ASIS International show in Anaheim. The company is also in the process of integrating with several other large camera manufacturers in the video surveillance market. Employing intelligent cameras at the edge, the company “saw overnight a shift from server-based solution to an edge-based camera solution.” “It’s the right form factor,” says Cutting. “We looked at the camera and reimagined what it can do as a real sensor – a sensor with intelligence that is cloud-ready, cloud-enabled and easy to install. How we think of video has to change.” Role of video analytics in store security Security cameras are capable of providing up to a dozen additional outputs, combining data with visual elements, says Cutting. For example, intelligent cameras can count people, and can track movement of customers in a store based on defined rules. An end user can know how many people go down a certain aisle, how long they dwell in front of a display, how many people visit a certain area in a given time. Cameras can also provide “visual summaries” of activity in a store, showing graphically who went where over a certain period of time, providing retail traffic maps, heat maps, and other visual outputs to guide store owners and managers. Cameras can also provide “visualsummaries” of activity in a store,showing graphically who wentwhere over a certain period of time,providing retail traffic maps, heatmaps, and other visual outputs toguide store owners and managers Finally, cameras can provide a variety of visual data (in addition to streaming video). These include video snapshots (high-resolution images taken periodically and delivered in high resolution to the cloud). Visual outputs might also include “background models,” which are images of retail shelves presented without the customers moving in front of them to provide a detailed view of products and how they are arranged on the shelf. There are also other types of visual outputs, such as time-lapse video, and thumbnail images taken one frame per second. In effect, the visual output is matched specifically to what the end user wants to see – and one camera can be used for multiple outputs to meet the needs of various stakeholders. (Cameras can also provide outputs focused on the needs of loss prevention and security departments.) Examples and applications of retail analytics Lolli and Pops, a 26-store candy chain, is using the system to change the candy store experience. Using the Prism Skylabs system, the company tests multiple combinations of merchandising displays, and measures the effectiveness (and maximises the benefit) of each. The company employs A/B testing – one display in one store and a different display in a second store – to measure which approach works best, in effect fine-tuning the retail experience for customers. Another Prism customer is a large retailer deploying the system throughout Europe, leveraging the system’s ability to count, provide visual insight and understanding, and real-time visibility into the effectiveness of merchandising displays (using a 25-point checklist to ensure compliance). Other potential end-markets include retail banking, hospitality and even casinos – “anyone who wants a better understanding of their space,” says Cutting. He says there is a growing opportunity for physical security integrators in the area of retail analytics, and use of cameras as sensors conforms to emerging industry trends such as “Big Data” and the “Internet of Things” (IoT). He asks: “How can we break down video into core components that are IoT-friendly and that a wider audience can use?”
Texas A&M University-San Antonio (A&M-SA) has become the first university in the world to deploy an Indoor Positioning Solution across its entire campus for the purpose of providing the safest possible environment. The SafeZone indoor positioning solution, provided by CriticalArc, provides the campus police with an unprecedented three-dimensional view of multi-story buildings. For example, instead of receiving an alert about ‘an incident somewhere in the student union building’, they get pinpoint specifics, such as ‘it’s on the fourth floor, west wing, outside room 410’. "With indoor positioning and SafeZone, we're able to provide a faster response time, whether it's a medical emergency or an active shooter,” says Roger Stearns, A&M-SA’s assistant chief of Police, featured in this video. The entire police department benefits from advanced features such as heat mapping and incident playback to optimise performance" Safer environment for students The university’s Chief of Police Ron Davidson wanted to innovate with this full-coverage system because the campus was expanding, including a newly completed residence hall, which meant having students around the clock for the first time in A&M-SA’s history. He was committed to ensuring a safer environment for students, staff and visitors. In addition, Chief Davidson was in search of a common operating view that would provide the Emergency Operations Center and all officers on patrol a real-time location of all available officers and volunteers, as well as showing the location of all incidents ̶ essential for coordinating first responders and the Campus Community Emergency Response Team (CCERT). Heat mapping and incident playback “SafeZone is essential technology to position your organisation on the cutting edge of campus law enforcement. The real-time common operating view both enhances officer safety and acts a force multiplier. Plus, the entire police department benefits from advanced features such as heat mapping and incident playback to optimise performance,” Davidson said. Texas A&M-San Antonio has adopted the indoor positioning solution as a standard and will deploy it in all future buildings on campus. The solution is fully supported by the University’s Information Technology department and has been assessed for additional applications to enhance the student experience including wayfinding and research by academics in the newly completed Science and Technology building. Easy to maintain wireless installation The process to get the SafeZone indoor positioning solution deployed is a simple one, as it’s a wireless installation and easy to maintain"SafeZone was easy to deliver with no disruption to the campus. It was deployed in a matter of weeks during the summer break. “The process to get the SafeZone indoor positioning solution deployed is a simple one, as it’s a wireless installation and easy to maintain,” added Stearns. Organisations can install wireless, wearable duress alarms able to pinpoint anyone anywhere on campus as an alternative to fixed, expensive, wired panic alarms. Among other capabilities, SafeZone allows users to get the most rapid help simply by activating an alert, using an app or a wearable duress alarm. As soon as the alert is triggered, the location and details of the user are streamed to the monitoring team, allowing officers to coordinate a smarter, more targeted response. By enabling responders to visualise the precise location of an incident, anywhere on campus, SafeZone is much more powerful than traditional, fixed panic alarms and blue light telephones, which are more expensive to install and less accurate in operation. SafeZone public safety solution Glenn Farrant, Chief Executive Officer, CriticalArc, notes; “I’m delighted by the close partnership between A&M-SA and CriticalArc resulting in this ground-breaking implementation of the SafeZone public safety solution. Chief Davidson and his team are at the forefront of using this technology and we are pleased to be helping them improve the quality of life, and the learning experience, for everyone on their campus.” The SafeZone indoor positioning solution is commercially available worldwide for a range of university, hospital, enterprise and finance applications and is being deployed in more than 80 countries worldwide.
Like many inpatient health facilities around Europe, the Centre Psychothérapique de Nancy (CPN) in France had a persistent problem with lost physical keys. If a key went missing — lost or misplaced, by a resident or staff member — multiple cylinders in a unit would need to be replaced. The expense in terms of staff time and money was significant, and never-ending. And like many other health centres, CPN turned to Aperio wireless technology for a solution. Over 160 Aperio wireless escutcheons have been installed across the CPN premises integrated with the access control system from Delta Security Solutions, most on the doors to patients’ rooms. Now, everyone the ability to circulate freely without needing to carry a cumbersome key. Tracking door security in real time Because the Aperio integration at CPN is online, security staff can now keep track of all door security in real timeBecause the Aperio integration at CPN is online, security staff can now keep track of all door security in real time — which was not possible with the old mechanical master-key system. If a resident loses their credential, facilities staff simply cancel it instantly and reissue another, ensuring security at the site remains intact. Some dorm-style rooms at CPN have multiple beds; in these, Aperio escutcheons secure cupboards for every inpatient, so their personal belongings are kept safe without physical keys or needing to remember PIN codes. The old key-operated safes have been removed, saving CPN the recurring cost of re-keying or replacing safe locks. Securing pharmacy and medicine store The Aperio H100 handle packs the power and flexibility of Aperio wireless access control into one slim interior door handle“Previously when a unit key was lost, we would have to change every cylinder it opened — which for some keys would be very expensive,” says Cédric Marchal, technical services engineer at CPN. At CPN, Aperio devices also secure areas where residents are not permitted, including staff rooms, offices and sensitive zones like the pharmacy and medicine store. Alongside the escutcheons deployed at CPN, the Aperio device range includes online and offline Aperio cylinders; an online security lock; a wireless lock for bringing server racks and cabinets into the same access control system as doors; and the new Aperio H100 handle, which packs the power and flexibility of Aperio wireless access control into one slim interior door handle. Every year since 2011, CPN have budgeted for an expansion in their Aperio system. Every year, more doors at their site are covered — enhancing the safety and well-being of patients. Enabled by Aperio wireless access control technology, the upgrading process continues.
3xLOGIC, Inc., a provider of integrated, intelligent security solutions, and a three-time Deloitte Technology Fast 500 winner, announced Estill County Emergency Medical Services, located in Irvine, KY, is successfully using infinias access control from 3xLOGIC to improve security and give hard-working staff needed peace of mind to focus on their important work. Bates Security, Lexington, Kentucky, designed, installed, and oversees the system. Shelia Wise, in charge of accounting and training for Estill EMS, oversaw the process to upgrade security at the County’s EMS facility. “We were looking to secure a building that is in operation 24/7/365.” Working on behalf of the County EMS’s Board of Directors, Wise and her team assembled three bids and in the process got a real education on access control, what different systems can do, and what their real security needs were. Securing the medical room Our main goals were to secure our medical room, per DEA regulations, and to make our facility safe when staff are here"“Our main goals were to secure our medical room, per DEA regulations, and to make our facility safe when staff are here, but also when they need to clear out at a moment’s notice,” explained Wise. Ultimately, the Board of Directors choose inifinias access control because it met the wide-ranging needs of the County EMS. “We chose the best system for the price and the feature set,” said Wise. Installation was completed about two years ago and the infinias system manages a total of six doors at the main EMS building, two of which are internal, including the medical room where drugs are stored. Later, two more doors were added at a sub-station location. “A top concern is the medical room,” said Wise, “I have to be notified when someone is accessing that door. Now, I get an alert anytime someone is attempting to access that secure room anywhere I am, I don’t need to be onsite. Wise and other staff manage their eight doors from a single interface, by any computer with an Internet connection—anytime, anywhere. Access management for employees “It was important that I could easily operate the system software without help from anyone else. And Sean Moberly from Bates is always available for questions and any maintenance that’s needed. It’s a great feeling to know that when we’re away doing our jobs all our worldly possessions back at the facility are protected and we don’t have to worry,” said Wise. The infinias system manages access for all employees, some outside contractors, and the Chairman of the Board of DirectorsEstill County EMS has 35-40 employees and at any given time upwards to 15 people are at the main station on a daily basis. The infinias system manages access for all employees, some outside contractors, who do radio and computer maintenance, and the Chairman of the Board of Directors. Ms. Wise also grants temporary access to hospital staff who use the facility for training. User-friendly access control system As the main administrator, Ms. Wise has created five different sub-groups among all employees and visitors, providing each group with the access privileges they need to do their jobs, while ensuring that only a few individuals have full access to all doors and areas. “I think the system works really well. There was a short learning curve, but it’s quite user-friendly and we’ve not had any problems. From what I was told at our original meeting with Bates through operations today, we got exactly what we were told, and we’re very satisfied,” Wise concluded.
Omagh Hospital and Primary Care Complex opened in 2017, designed by Todd Architects has recently won Building of the Year – Public Award at the Building & Architect of the Year Awards. The complex presents two wards with 40 single in-patient rooms and aims to promote patient privacy and dignity whilst complying with the latest infection prevention and control standards. A further 22 recovery beds are available for patients recuperating from Day Case Surgery. Working with Building Protection Systems and the Primary Health Trust, Comelit Group created a solution to allow access to visitors after ‘normal hours’ when a Department or entrance is locked-down. Ability to communicate There were many different elements that had to be considered carefully when researching how to effectively manage the hospital security systems" The main requirement was for combined Access and Intercom system to divert to a separate location and provide the same ability to communicate with the caller and release the door remotely. Clive Kinnear, Senior Manager – F&S Systems Sales At Building Protection Systems added: “There were many different elements that had to be considered carefully when researching how to effectively manage the hospital security systems. Not least to provide a welcoming and calming environment that supports patients, staff and visitor health and well-being.” “Any security technology must be strategically placed, unobtrusive and not affect the aesthetics. And it is with the intention of creating this balance Comelit Group really showed their true market leading ability in the sector, to understand our intentions and ensure the best, centrally managed door entry solution was installed throughout the complex.” Emergency call points The overall solution was the integration of an Intercom to communicate across the Trust’s IT Network. Door entrance panels were connected and the system programmed to ensure out of hours calls are automatically transferred. This covers main entrances to the building and also Car Parking Barrier Help Stations to assist with car park barrier issues. Comelit Group provided over 50 systems across the whole site, using both its renowned ViP and Simplebus system technologies Comelit Group provided over 50 systems across the whole site, using both its renowned ViP and Simplebus system technologies. A mix of Vandalcom and Ikall Entry panels were used, calling Icona Video monitors. A further range of emergency call points are located in the car park, all centrally managed and provided with a concierge unit facility and off site monitoring, using Comelit’s C-Bridge to connect to the South Western Area Hospital in Enniskillen. Integrated approach Mike Campbell. Business Development Manager at Comelit Group UK concluded: “Providing security for hospitals involves more than the best choice of products and services – it also requires best practices and an integrated approach to ensure security incorporating door entry, safety and convenience.” “The adaptability of our ViP technology allowed us to work with the contractors to supply a high-¬quality system and offer greater flexibility and reliability. By installing this together with our flagship Simplebus solution, Omagh Hospital & Primary Care Complex can achieve maximum communication with no signal loss over the complete grounds. And this is on a 24 / 7 / 365 basis, including car park facilities, for the benefit and security of all staff, patients and visitors.”
The North East Ambulance Service (NEAS) is the first Ambulance Service to trial body worn video cameras in a scheme that launches this week. Approximately 40 of the Trust’s frontline staff will be trying out the use of body cameras in a bid to offer them greater support against the rise of incidents of violence and aggression. Alan Gallagher, Head of Risk, said: “The health, safety and welfare of our staff are of utmost importance. We want to take every precaution possible to ensure that our employees are safe whilst at work.” NEAS staff adorn body worn cameras “Our staff are reporting more incidents of this nature and we are working closely with the police and other partners to respond to those perpetrators with warning letters and, where necessary, criminal action. From previous reports, we know that most of these circumstances happen away from CCTV covered areas so using body worn video cameras will mean that our staff can record evidence of abuse or assaults when they happen, such as when they are in a residential property attending to a patient." We will continue to work on measures to reduce assaults and liaise with police colleagues" "This move is designed to help us bring more prosecutions against people who put our staff at risk and reduce the assaults and abuse they are currently facing in the line of their work. There really is nothing more disheartening than being hurt by someone that you’ve gone to help, particularly when they already work in such challenging circumstances.” Fighting crime “We will continue to work on measures to reduce assaults and liaise with police colleagues to ensure action is taken following any criminal acts against staff or the Trust. We encourage all valuable NHS colleagues not to tolerate such behaviour.” The number of reported physical assaults on NEAS staff has increased by 23% compared to last year. The numbers of addresses across the North East flagged for the potential caution or violence has also increased. This sits against a backdrop of more than 350 prosecutions that have been brought for attacks on ambulance staff over the last year nationally. The scale of the problem is believed to be much greater. Emergency workers’ safety This follows a new law that was recently introduced, the Assaults on Emergency Workers (Offences) Bill, in which individuals who assault, or attack emergency workers will face longer jail terms if found guilty. The Bill was designed to recognise the debt of gratitude the public feels towards emergency services, and for the courage, commitment and dedication they show every day in carrying out their duties. Footage will be admissible as evidence in the court of law utilising Edesix VideoManager software platform Mr. Gallagher continued, “We welcome anything that will help to deter people from abusing or assaulting our staff and we hope that by reporting incidents and providing credible evidence where we can, courts might be able to be much tougher when sentencing those found guilty of assaulting and threatening our staff, prosecuting those people to the full extent of the law.” Edesix VideoManager software Footage obtained in the event of an assault or abuse will be admissible as evidence in the court of law utilising the features available in the Edesix VideoManager software platform. It will only be used for the purposes of providing evidence to the Police in any enquiry intended for the health, safety and protection of staff. The tamper proof cameras, software and support for the three-month trial have been provided free by Edesix. Richie McBride, Chief Executive Officer of Edesix commented, "We're pleased to provide the North East Ambulance Service with our cameras to enhance the protection of staff and to deter any aggressive behaviour towards NEAS workers."
Hospital Wattwil opened the doors to its new inpatient wing in March 2018. The 88 patient beds in total are being fitted with LEGIC technology in the final completion stage. This innovative service offers comfort, security and efficiency for the patient and hospital operator. A monitor is installed at every patient bed. The patients can identify themselves using an RFID smartcard or bracelet and log into their bed computer at any time. Innovative smartcard technology Information such as menus, services and other special hospital information can be accessed through the hospital’s extranet. The resulting costs can be easily and instantly debited from the card’s account. Cabinets by the patient’s bed and the lighting and curtain controls can also be accessed using the smartcard. All of this makes the processes at the hospital much easier. Patients learn how to use the system intuitively and welcome this helpful and smart technology. System expansion with personalised treatment information and appointments or transfer to smartphones and tablets is already being planned System expansion with personalised treatment information and appointments or transfer to smartphones and tablets is already being planned: another step towards a digital hospital. Wattwil has already taken the first step with digital patient files. The processes are being increasingly automated. This reduces paper processes and guarantees efficient process management. Integrated hospital security The system was integrated, and the project was completed by the company Ondamedia, which has the necessary experience in this field. Advantages for the end user: Easy to use thanks to the intuitive user interface All the information is available at every patient bed Different applications in the hospital using one system Highly reliable and secure information André Juszko Head of Technology / Medical Technology, Hospital Wattwil commented - “With the technology from LEGIC we have every opportunity to integrate more applications at the hospital in future.”