Platinum CCTV has announced the development and release of a unique body temperature sensing security camera designed to help protect against pathogenic community spread by rapidly pre-screening individuals before they enter a facility. The new thermal body temperature camera identifies individual body temperatures in addition to providing visual security, which is an innovative tool to rapidly pre-screen individuals for fevers when entering a facility and help fight future pandemic spread. PT-...
Bodies within the Security and Fire sector, namely the British Security Industry Association (BSIA), Fire and Security Association (FSA), National Security Inspectorate (NSI), and the Security Systems and Alarms Inspection Board (SSAIB) are re-iterating calls for employees of all security and fire safety companies approved by UKAS-accredited specialist certification bodies to be designated as ‘Key Workers’, to ensure environments not currently designated as ‘critical’ con...
AAEON, a provider of IoT and AI edge computing solutions, is helping to power the pandemic response with the BOXER-6638U rugged embedded box PC. Featuring Intel Core i3 processors, the BOXER-6638U brings the power of industrial computing to mobile X-ray machines, used to perform chest X-ray scans of suspected COVID-19 patients. This vital equipment helps increase the speed and accuracy of diagnosis, and prevent the spread of the pandemic. The spread of Coronavirus disease 19 (COVID-19, previous...
Motorola Solutions announced the latest addition to its video security and analytics portfolio, the integration of its VideoTag enterprise body-worn cameras and Avigilon Control Center (ACC) video management software. The integration enhances enterprise security efforts by making live body-worn video and audio easily accessible through the ACC™ AI-powered platform. Access control systems “The introduction of this integration is a part of our ongoing efforts to introduce intelligent...
As SIA’s 2020 Member of the Year, ASSA ABLOY’s presence at ISC West 2020 will include an enhanced booth experience, showcasing a suite of new product innovations that help security professionals create access in smart and efficient ways. “Security professionals are experiencing rapid industry change, which is why ASSA ABLOY is focused on educating customers about the latest curb-to-core solutions,” said Mark Duato, Executive Vice President of Aftermarket Solutions at ASS...
All Round Security has rolled out a high tech mobile workforce system connecting field service engineers in real-time to the office as part of an end-to-end management system. With clients including Heathrow Airport, Arcadia, Mitie and Cloud FM, All Round Security install and maintain security roller shutters, doors and barriers across the UK. Since going live, the cloud-based system from Leeds-based BigChange has boosted productivity and customer service. All Round Security had previously impl...
As security requirements expand to smaller buildings and lobbies, architects and specifiers are looking for compact optical turnstiles that provide a high level of security in the limited space available. With this problem in mind, Alvarado has introduced its most compact barrier optical turnstile to date, the SU4500. Designed for high-end facilities where space is at a premium, the new SU4500 has a compact 38” cabinet length but doesn’t compromise on security, throughput performance or looks. University recreation centres The unobtrusive modern design does not impede or obstruct the line of sight, and the shallow depth of the lane ensures that it will fit in even the ‘coziest’ of spaces. Typical installation sites for the SU4500 include corporate lobbies and elevator banks, university recreation centres, government facilities and hospitals. Because aesthetics is such an important factor in modern construction, the SU4500 includes architecturally inspired features and liberal use of crystal-clear materials. The SU4500 can be further enhanced through an optional lighting package that allows users to illuminate the side panels (and the top and end lights, if desired) in any RGB colour and create unique transition effects. The result is a modern look that complements any environment. Visitor management system Integration is quick and easy, as the SU4500 integrates with virtually any existing access control or visitor management system. Dedicated inputs for fire or life safety systems are provided and outputs are available to turn on cameras, lock interior doors and provide remote notification of alarm events. The SU4500 can accept various credential readers, including RFID and emerging technologies such as biometrics and elevator dispatch. The result is a secured access solution that not only looks amazing but provides superior access control and visitor management.
Pulse Secure, the provider of software-defined Secure Access solutions, announced a new research report that highlights improving hybrid IT, BYOD, access management and IOT security as the top priorities for UK healthcare organisations. 92% report ‘Unauthorised Data Access and Data Leakage’ has led to impactful incidents within the last 12 months. The Q1-2020 State of UK Healthcare Secure Access report by Pulse Secure surveyed more than 60 senior information security and decision-making executives from healthcare organisations in the UK with 1,000 to over 10,000 employees. Improving access control consistency The research examined overall IT spending strategy, incidents, control gaps, operational capacity and technology tools. The report confirms that UK healthcare industry is investing heavily in a hybrid IT strategy with an overwhelming majority expecting to increase investments by greater than 10% with usage predominately going into private cloud (94%) followed by datacentres (88%). One in four respondents said their organisation faced impact from malware, privileged user and IOT security incidents The continued uplift in cloud adoption and reinvestment in data centre resources has also introduced data breach concerns, as 60% plan to improve access control consistency across hybrid IT environments. While a wide variety of potential secure access exposures were presented to respondents, unauthorised data access, mobile and web exposures, and vulnerable and unsanctioned endpoint device issues plagued UK health institutions. IOT security incidents Correspondingly, one in four respondents said their organisation faced impact from malware, privileged user and IOT security incidents. The majority of midsized UK-based service providers cited significant impact with unauthorised application/resource access and use of unauthorised devices, whereas large institutions (those with 5,000 to 10,000 employees) claimed application unavailability/outage as having the highest impact. UK Healthcare providers are embracing mobile computing to improve medical responsiveness The report states, “Despite knowledge of their high impact incidents and access control gaps, a substantial number of respondents are less than confident, notwithstanding large investments in tools and security initiatives. Healthcare organisations’ ability to ‘orchestrate dynamic access authentication and protection’ is also in question, with 68% of respondents expressing little confidence.” UK Healthcare providers are embracing mobile computing and taking advantage of network- and web-connected devices to improve medical responsiveness, delivery and outcomes for their patients. BYOD access enforcement However, a majority (82%) of survey respondents cited mobile computing exposures and weak device access compliance among their top control gaps. Equally concerning is that 70% had nominal confidence in BYOD access enforcement, and 64% expressed similar confidence with IoT devices. As a result, streamlining BYOD and web-based mobile access and enhancing IoT security were expressed among the top priorities for security professionals in healthcare. The vast majority (96%) of respondents expressed a positive outlook towards tool set consolidation The research also illustrated a complex picture of healthcare organisations trying to plug holes and being reactive to threats or changes in IT infrastructures. While the industry seeks to optimise investments, the survey found that UK healthcare IT security practitioners’ use, on average, at least four related tools within each category of secure access. Standardising integrated platforms The vast majority (96%) of respondents expressed a positive outlook towards tool set consolidation. To this end, over 40% place one or more secure access functions in the hands of managed service providers and plan to increase outsourcing by as much as 7% over the next 18 months. The report states, “With the evolving nature of the sector this is no big surprise with mergers, legacy technologies, modernisation and shifts in working patterns and service provision all thrown into a melting pot of change. Healthcare organisations need to think about tool consolidation and standardising on integrated platforms.” Software Defined Perimeter (SDP) technologies SDP enables trusted access directly between the user and their device to the application and resource Looking at longer term strategy, the report indicates healthy investment to improve access security where the majority (56%) of UK healthcare respondents cited secure access expenditures to rise by 5% to 15% and a third expect spend to increase up to 25%. Of particular note was the interest in Software Defined Perimeter (SDP) technologies, also depicted as Zero Trust Network Access. SDP enables trusted access directly between the user and their device to the application and resource. Like perimeter-based VPN technology, SDP invokes user, device and security state authentication controls before and during an authorised, protected connection. 62% of healthcare security decision makers anticipate an SDP project or pilot within the next 18 months. Security infrastructure consolidation Commenting on the report, Scott Gordon, chief marketing officer for Pulse Secure said, “The findings indicated that while workforce mobility, cloud and IoT security still threaten data privacy and service availability obligations for UK healthcare, these institutions appear to be making appropriate upcoming priorities and investments to reduce secure access risks.” “The report data suggests that hybrid IT adoption and security infrastructure consolidation in the UK healthcare segment is likely over the next few years as new approaches such as Zero Trust Network Access can serve to protect patient care advancements.”
Milestone’s primary focus and concern is for the health and well-being of customers, partners and employees. In response to increasing concern for potential health risks from COVID-19 (Coronavirus), Milestone Systems has cancelled the APAC/EMEA MIPS Conference scheduled for April 20-22 in Dubai. MIPS is Milestone System’s largest annual event, attracting more than 1,500 attendees, globally. Sharing insights and innovations Without the ability to effectively predict how events will transpire over the next two months, Milestone Systems is following the recommendations of relevant national authorities and international health organisations in determining this proactive health measure. “The well-being of employees, partners and other stakeholders always take priority at Milestone. The MIPS conference is important, sharing insights and innovations as well as exploring upcoming trends, new technologies and challenges, together with our partners. While it has been difficult, we firmly believe that we have made the most responsible decision,” says Kenneth Hune Petersen, Milestone System’s Chief Sales and Marketing Officer. Milestone Systems is considering alternate ways to share the essential information prepared for MIPS, Dubai.
Access control manufacturer Inner Range has released a new update for its entry-level product Inception, allowing operators to set automated actions in response to specific user numbers. Automated actions based on user-count triggers include being able to change heating and air conditioning depending on the number of people on site, or in a particular area, showing messages about parking availability for drivers as they enter car parks, depending on how many other vehicles are there or automatic alarm-setting as people leave the site. Entry-level access control system Tim Northwood, General Manager of Inner Range, said: “This is about making life better and easier for users and security managers alike. By automating some building and facilities functions, security managers can free up their time to deal with the most important matters. It’s another great feature for Inception, adding to the system’s power and flexibility while still retaining a budget-friendly price tag.” Inception is Inner Range’s award-winning entry-level access control and security alarm system. It is simple to install, offers any time anywhere web browser access without the need for additional software and can integrate with CCTV and some building automation functions to ease access and ensure security for single sites. Another feature in the latest update allows security managers to export encrypted CSV files of user-names and passwords from one Inception system to another, which helps organisations such as schools that may have staff moving between sites. Intelligent security solutions Inner Range has been a renowned provider of the design and manufacture of intelligent security solutions since it was established in 1988. More than 150,000 Inner Range systems have been installed in over 30 countries. Customers include hospitals and high-security units, colleges, distribution centres and pharmaceutical companies, government and critical national infrastructure. The update is available now for new and existing customers.
BirdDog, a manufacturer of NDI tools announces the launch of NDI wallplates, further extending the reach of NDI into the world of Professional AV. Features of NDI wallplate Debuting at ISE and shipping from December 2020, the BirdDog NDI wallplate features include: NDI Hardware for permanent mounting on walls and boardroom tables Two models: Wallplate output for playing out NDI to two destinations simultaneously such as dual boardroom TV Screens and Wallplate Input with EDID for encoding two sources such as laptops into NDI to send to Wallplate output for display Crestron control library RESTful API for automation One Ethernet cable for Power (PoE), Video, and Audio Soft glow status that is customisable in the Web GUI Web management console Wallplates are built upon BirdDog’s custom NDI chip and can be totally automated via the newly released RESTful API, feature PoE for single Ethernet cable functionality, Mic Input, Speaker output, interchangeable faceplates, soft glow status indicators, and an easy to use web management console to change settings. NDI Wallplates are the perfect solution for new builds and retrofitting in large education campuses Designed to be flush-mounted inside walls, lecterns, and boardroom tables, NDI Wallplates are the perfect solution for new builds and retrofitting in large education campuses, office buildings, hospitals, stadiums, conference centres, hotels, casinos, houses of worship, government and military buildings, broadcasters, and any facility where distributed content is required. True distribution format “Since its inception, NDI has been blazing the path for content distribution as an alternative to easy to deploy Gigabit Ethernet networks,” said Dan Miall, BirdDog Co-Founder and CEO. “Here at BirdDog we are always pushing the boundaries of this technology and are excited about its possibilities. With the release of NDI Wallplates, we believe the vision of NDI as a true distribution format has come to fruition.” NDI Wallplates are a modular design allowing shell installation in advance meaning AV installers simply clicking in the electronics. NDI Wallplates are PoE so it’s truly a single cable installation using Ethernet for power, video, and audio.
HID Global, a worldwide provider of trusted identity solutions, announces Bjorn Lidefelt has been named President and CEO. Bjorn joins the company after serving as Chief Commercial Officer (CCO) at HID parent company ASSA ABLOY, where he oversaw branding, communications, commercial development and strategy. He also has extensive experience in international sales and marketing, having spent more than nine years in Asia Pacific markets including China and Malaysia. Delivering industry-leading solutions “Bjorn has had a very successful journey with our organisation, and will bring a wealth of experience and perspective from various roles and markets to HID,” said Nico Delvaux, President and CEO of ASSA ABLOY. Bjorn holds a Master of Science degree in Industrial Engineering and Management from the University of Linkoping, Sweden, majoring in computer science and marketing. He succeeds Stefan Widing, who led HID Global for over four years. “I look forward to leading a dedicated and talented global workforce focused on delivering industry-leading solutions to governments, universities, hospitals, financial institutions and some of the most innovative companies on the planet to create trusted physical and digital places,” Bjorn added.
The healthcare sector is a crucial part of a functioning society as it provides life-saving care and reassurance to the population. A key part of ensuring the professionals in this industry have the best work environment is the ongoing security of the facilities. Overcoming environmental challenges Hospitals are challenging environments for security integrators. There is little room for mistakes because staff, patients and assets cannot be compromised. Medical centres and their facilities can be vast complexes and security teams must be confident in their ability to identify and nullify threats as soon as possible. Chubb provided Queensland Children’s Hospital's security team with a simple and easy-to-use tool Chubb Fire & Security offers a range of intelligent video and access control systems to solve these challenges. The Queensland Children’s Hospital in Australia, formerly named Lady Cilento Children’s Hospital, is the major specialist children’s hospital for families living in Queensland and Northern New South Wales. The facility not only provides care to the local families but also the state’s sickest and most critically injured children who need highly specialised care. This state-of-the-art hospital, coupled with a leading academic and research facility and the high calibre staff, provides a platform to continue to develop as a leader in paediatric health care, education and research. Comprehensive security solution Chubb developed a solution for Queensland Children’s Hospital that included access control, video management, communications and asset tracking. By creating a common infrastructure for all security systems managed through a comprehensive user interface, Chubb provided the hospital’s security team with a simple and easy-to-use tool that enables them to resolve situations as they happen and action events automatically on command. Chubb also developed a 3D model of the building that allows the security team to respond quickly to a wide variety of events. The protection of patients and staff is naturally a hospital's number one priority Also crucial to the implementation of security systems in a hospital is minimal disruption to its everyday operations. Professionals in hospitals are working 24/7 so there is little time when it comes to disabling security systems for maintenance or repairs. Continued maintenance and upgrades are vital elements to Chubb’s work and key to this is a great deal of collaboration with clinical and operational stakeholders. Securing mission-critical environment Hospital facilities are not always state-of-the-art and often face the slow upgrade process that a limited budget imparts. However, through the audit and update of security systems, steps can be taken to ensure continued operations without external disruption. The protection of patients and staff is naturally a hospital's number one priority and Chubb shares the same commitment to making sure the environment is safe and secure. Carrying out a technically demanding project in a large, mission-critical environment like a hospital takes strong teamwork, including expert strategic partners, and collaboration between stakeholders.
Managing IT and data risk is a challenging job. When we outsource our IT, applications and data processing to third-parties more and more every day, managing that risk becomes almost impossible. No longer are our data and systems contained within an infrastructure that we have full control over. We now give vendors our data, and allow them to conduct operations on our behalf. The problem is, we don’t control their infrastructure, and we can never fully look under the hood to understand and vet their ability to protect our data and operations. We have to fully understand how important this issue is, and ensure we have the right governance, processes and teams to identify and mitigate any risks found in our vendors. No longer are our data and systems contained within an infrastructure that we have full control over Today, everything is connected. Our own networks have Internet of Things (IoT) devices. We have VPN connections coming in, and we aren’t always sure who is on the other end of that connection. It is a full-time job just to get a handle on our own risk. How much harder, and how much larger should our teams and budgets be, to truly know and trust that our vendors can secure those devices and external connections? For every device and application we have internally, it is very difficult to even keep an accurate inventory. Do all of our vendors have some special sauce that allows them to overcome the traditional challenges of securing internal and vendor-connected networks? They are doing the same thing we are – doing our best with the limited human and financial resources allocated by our organisation. Risk stratification and control objectives The benefits of outsourcing operations or using a vendor web application are clear. So how can we properly vet those vendors from an IT risk perspective? The very first thing we need to put in place is Risk Stratification. Risk Stratification presents a few targeted questions in the purchasing process. These questions include – what type of data will be shared? How much of this data? Will the data be hosted by a vendor? Will this hosting be in the US or offshored? Has the vendor ever had a data breach? These questions allow you to quickly discern if a risk assessment is needed and if so, what depth and breadth. Risk stratification allows you to make decisions that not only improve your team’s efficiency, but also ensure that you are not being a roadblock to the business Risk stratification allows you to make decisions that not only improve your team’s efficiency, but also ensure that you are not being a roadblock to the business. With risk stratification, you can justify the extra time needed to properly assess a vendor’s security. And in the assessment of a vendor’s security, we have to consider what control objectives we will use. Control objectives are access controls, policies, encryption, etc. In healthcare, we often use the HITRUST set of control objectives. In assessing against those control objectives, we usually use a spreadsheet. Today, there are many vendors who will sell us more automated ways to get that risk assessment completed, without passing spreadsheets back and forth. These solutions are great if you can get the additional budget approved. Multi-factor authentication Even if we are using old-fashioned spreadsheets, we can ensure that the questions asked of the vendor include a data flow and network/security architecture document. We want to see the SOC2 report if they are hosting their solution in Amazon, etc. If they are hosting it within their own datacentre, we absolutely want to see a SOC2 Type II report. If they haven’t done that due diligence, should that be a risk for you? Today, we really need to be requiring our vendors to have multi-factor authentication on both their Internet-facing access, as well as their privileged internal access to our sensitive data. I rate those vendors who do not have this control in place as a high risk. We’ve recently seen breaches that were able to happen because the company did not require administrators or DBAs to use a 2-factor authentication into sensitive customer data sources. In the assessment of a vendor’s security, one has to consider what control objectives to use This situation brings up the issue of risk acceptance. Who in your organisation can accept a high risk? Are you simply doing qualitative risk assessment – high, medium and low risks? Or are you doing true quantitative risk analysis? The latter involves actually quantifying those risks in terms of likelihood and impact of a risk manifesting, and the dollar amount that could impact your organisation. So is it a million dollars of risk? Who can accept that level of risk? Just the CEO? These are questions we need to entertain in our risk management programs, and socialised within your organisation. This issue is so important – once we institute risk acceptance, our organisation suddenly starts caring about the vendors and applications we’re looking to engage. If they are asked to accept a risk without some sort of mitigation, they suddenly care and think about that when they are vetting future outsourced solutions. Quantitative risk analysis involves quantifying risks in terms of likelihood and impact of a risk manifesting Risk management process In this discussion, it is important to understand how we think of, and present, the gaps we identify in our risk management processes. A gap is not a risk. If I leave my front door unlocked, is that a control gap or a risk? It is a gap – an unlocked door. What is the risk? The risk is the loss of property due to a burglary or the loss of life due to a violent criminal who got in because the door was unlocked. When we present risks, we can’t say the vendor doesn’t encrypt data. The risk of the lack of encryption is fines, loss of reputation, etc. due to the breach of data. A gap is not a risk. Once we’ve conducted our risk analysis, we must then ensure that our contracts protect our organisation? If we’re in healthcare, we must determine if the vendor is, in fact, a true HIPAA Business Associate, and if so we get a Business Associate Agreement (BAA) in place. I also require my organisation to attach an IT Security Amendment to these contracts. The IT Security Amendment spells out those control objectives, and requires each vendor to sign off on those critical controls. We are responsible for protecting our organisation’s IT and data infrastructure – today that often means assessing a 3rd-party’s security controls One final note on risk assessments – we need to tier our vendors. We tier them in different ways – in healthcare a Tier 1 vendor is a vendor who will have our patient information on the Internet. Tiering allows us to subject our vendors to re-assessment. A tier 1 vendor should be re-assessed annually, and may require an actual onsite assessment vs. a desk audit. A tier 2 vendor is re-assessed every 2 years, etc. We are responsible for protecting our organisation’s IT and data infrastructure – today that often means assessing a 3rd-party’s security controls. We must be able to fully assess our vendors while not getting in the way of the business, which needs to ensure proper operations, financial productivity and customer satisfaction. If we truly understand our challenge of vendor risk management, we can tailor our operations to assess at the level needed, identify and report on risks, and follow-up on any risks that needed mitigated.
When asked about what the market should be thinking about in 2018, I am left offering an answer that serves as an urgent call to action: prepare yourself for change! The security industry is soon likely to see a dramatic shift from the traditional segmentation of commercial and residential security. Smart phones, mobile technologies, cloud computing, and having everything provided ‘as a service’ in peoples’ lives means users of buildings have a new set of expectations. In many ways, the coming crosspollination of residential and commercial security offerings means we will have a better idea of best practices. The convenience of residential spaces will combine with the robust security of commercial facilities, for example. But this also means a higher level of demand will be placed on security integrators, facility managers and owners. Operations groups may need to change drastically to offer new technologies. Security as a service is likely to become more common. And new technologies are emerging that will facilitate this change and require new skillsets and expertise. So, what the market should be thinking about right now is: how do we all, collectively, keep up? More critical is finding ways to offer or utilise new technologies and total solutions that make operations easier Ensuring security preparedness As it stands now, in terms of physical security for doors and openings, we are currently in a world where we can secure almost anything. Be it hospital, school, file cabinet, server rack, grain silo or barn that is off the electrical grid, we have a solution for that. So being hyper-aware of your industry, its offerings, and how the products work together is important, as it means every location that needs security can have security. But perhaps more critical is finding ways to offer or utilise new technologies and total solutions that make operations easier, moving security components deeper into a building, facility or campus, and building and leveraging on partnerships where everyone is invested in the other’s success. Here are a few suggestions for addressing these issues. Training in new security solutions Perhaps the biggest change in the near term will be emerging technologies that will alter how we currently use security solutions. Be it cloud-based security, intelligent keys, new types of credentials, or simply a better software for management, the need to be well-versed on these offerings is key. To this end, it is important to not only know what offerings exist in the security world, but also be well-trained on them. Seek out a manufacturer that is willing to offer training and education on products, strategies and solutions. While it is important to secure server rooms at the point of entry, it might also make sense to provide a cabinet lock with audit capabilities on the rack or cabinet itself Identifying an end goal Further, approach the integration and implementation of these technologies with a collaborative mindset. For dealers and integrators this means utilising new technologies to better secure a facility for a client. As a building owner or manager, it means making tenant and occupant life better while streamlining your own operations. The ultimate goal of any new technology is to meet customer needs in the very best possible way. And that goal should trickle down from manufacturer to integrator to the facility manager and ultimately the end user. Don’t just implement technology for the sake of doing so. Do it with purpose by identifying an end goal and utilising these amazing solutions to achieve that. Identifying an end goal also means seeking out the core requirements a building has to provide users with the expected level of security and service. This is obviously dependent on the building, and it doesn’t always mean physically moving into a building, but rather looking at ways to move further into the operations of a business. Securing access to buildings Government facilities are undergoing a transition to security requirements dictated by the FICAM programme For some businesses, keeping server racks or file cabinets secure can be critical. And while it is important to secure these rooms at the point of entry, it might also make sense to provide a cabinet lock with audit capabilities on the rack or cabinet itself. New opportunities also fall into this category. Government facilities are currently undergoing a transition to security requirements dictated by the Federal Government’s Identity, Credential, and Access Management (FICAM) programme. FICAM sets standards for implementation of secure access to all government facilities and mandates the use of FIPS 201 Personal Identity Verification (PIV) for federal employees and contractors. This means that PIV enabled access points will be required on the perimeters, interiors and other openings. Finding ways to retrofit these affordably, efficiently and effectively means offering more secure openings on what is likely to be a tight budget. This can also apply to offsite facilities. Earlier I mentioned barns and grain silos – locations that are often left off electrical grids but can come with the need for auditing capabilities – and a solution exists for that. So, while a corporate headquarters might be under robust lock and key, it is always good to ask about other locations that could use a simple security upgrade. Personal Identity Verification-enabled access points will be required on the perimeters, interiors and other openings Establishing security partnerships Again, the best way to achieve readiness with this approach is to be aware of the market and its offerings, and to engage in collaborative partnerships. Collaborative partnerships are critical for everyone who is tasked with protecting the people and places that matter most. Manufacturers rely on the integrators and building supervisors to understand the new and developing needs in the industry. Integrators then must rely on manufacturers to provide these solutions, offer education and training, and be in constant contact about the newest technologies available. Collaborative partnerships are critical for everyone who is tasked with protecting the people and places that matter mostAnd building owners or managers must both be aware of their tenant and end user needs and demands – be it for new technologies or even seeking out sustainability solutions. In turn, they need to know they can rely on a collaborative approach from an integrator and manufacturer who is invested in their success. Industry collaboration for a secure future Again, the biggest thing we must all need to consider now is how to prepare for the future. Treading water is simply not enough in the security market anymore. New technologies and performance expectations are forcing us to consider ways to better serve our clients – whether we are a manufacturer, integrator or in charge of facilities. And the best way to do this is together. We are all invested in the success of one another, and in the people who use the places we strive to keep safe. By seeking out, developing, and cultivating these partnerships in collaboration and innovation, we are able to help one another prepare for the future that is becoming more complex, intriguing and exciting every day.
Across the security industry, power supplies are too often an afterthought and the first item in an access control system to be value-engineered. However, when the power supply fails on a high-end access control device, the system becomes a very expensive paperweight. Fortunately, there are now power supply units available that can enhance system reliability by providing remote diagnostics and real-time reporting and analytics. There is also a mistaken perception that all power supplies are the same, says David Corbin, Director of ASSA ABLOY’S Power Management Strategic Business Unit. Access control and security applications Power supplies today are more important than ever for access control and security applications The fact is, a properly designed unit for today’s market must have a wide input range, a myriad of features, interface to network, have adequate transient protection, good surge capability and a demonstrated quality level for mission critical reliability, he says. “Power supplies today are more important than ever for access control and security applications,” says Corbin. “From heavy snowstorms in the Midwest and East Coast to the two million Californians that experienced unprecedented power outages, extreme weather conditions have created chaos for millions over the past few months. These events have resulted in students being locked out of schools, hospitals darkening and electronic keypads or card readers shutting down. With events like these on the rise, and an increased reliance on the technology we use to get in and out of the spaces we occupy, power supplies are critical for keeping systems up and running and people safe and secure.” ASSA ABLOY's LifeSafety Power’s FPO Intelligent Power Supplies and Helix Redundant Power Systems Installing right power supplies ASSA ABLOY has a range of products within the power supplies category, including LifeSafety Power’s FPO Intelligent Power Supplies and Helix Redundant Power Systems. ASSA ABLOY’s acquisition of LifeSafety Power in September expanded the company’s offering of smart integrated access control power solutions for OEMs, integrators and end-users. Other ASSA ABLOY power supply products include Securitron AQ Series Switching Power Supplies, and eco-friendly, linear, plug-in and solar power supplies, as well as Power over Ethernet (PoE). Access control is crucial to security and life safety, says Corbin. And without power, any protective system is useless. When the right power supplies are installed correctly, the system will have built-in backup power that will be triggered during an outage. Dependable power supplies, with regularly replaced and appropriately sized backup batteries, are critical to keeping occupants safe in an emergency event. Other ASSA ABLOY power supply products include Securitron AQ Series Switching Power Supplies Periodic testing of the battery When it comes to extreme weather conditions, the result of a power outage can lead to hazardous situations for employees, patients, residents and students, he says. Buildings that require power to gain access can leave people stranded outside or locked inside. “When access controls are disabled, intruders can easily enter buildings without notice, affording the opportunity for interruptions to power distribution, water supplies and other necessary public utilities,” says Corbin. Preparation for the next big power outage should include the sizing of power supplies to the system requirement with a reasonable safety factor for foreseeable system expansion and a battery set that is sized for operating the system for a period of time greater than the planned requirement, he says. Using a ‘smart’ power supply provides early warning of an impending failure; and consistent, periodic testing of the battery set keeps the system in peak operating condition. Predictive maintenance of access control Predictive analytics and data harvesting can help with predictive maintenance of access control Redundancy ensures that power remains available in the event of a failure, regardless of whether it is a blackout situation or a failure of the power supply itself, says Corbin. “In critical power installations where redundancy is vital, the system must have a properly sized and maintained backup battery,” says Corbin. “Additionally, further redundancy can be achieved via products like our Helix systems that provide for seamless switching between two different power supplies in the event of an electrical failure of one of the power supplies.” Corbin also notes there is a growing want and need for more data and analytics in the access control field. End users increasingly expect access control systems to be able to integrate with building information systems. Predictive analytics and data harvesting can help with predictive maintenance of access control and building systems. For example, intelligent power supplies can identify problems before they happen – such as performing periodic, automated battery tests and then notifying a central monitoring location and/or a facility manager of a battery that needs replacement. Lock operation can also be monitored on a real-time basis for failure or impending failure of a secured door opening, he says.
Video, access control and visitor management are among the technologies that are enabling greater safety and security at hospitals and other healthcare facilities. Video surveillance systems enable hospital management and security professionals to know what goes on in and around a medical facility. Recording images in high resolutions (megapixels and gigapixels) is becoming more and more important in healthcare, says Jason Ouellette, Product Line Director – Access Control, Tyco Security Products. Video event management software Video analytics are now being leveraged for patient tracking, asset tracking, and operational purposes If an incident occurs in a medical facility, the security staff has to be able to identify faces easily and accurately. Storage and costs have to be considered, of course. With technology improving and prices decreasing, video solutions can even be used for purposes beyond traditional security. For example, video analytics are now being leveraged for patient tracking, asset tracking, and operational purposes, and captured video can be used to defend against liability claims. What’s next? Video analytics will continue to be a valuable addition to any surveillance infrastructure due to its ability to address patient needs, operational efficiencies and early risk detection, says Brandon Reich, Senior Director of Surveillance Solutions, Pivot3. Through video event management software (VEMS), hospitals can customise the statistics that are relevant to their individual buildings or campuses without having to spend extra time or money on rigorous employee training. Data capture form to appear here! Real-time access control security updates Furthermore, once healthcare facilities are able to digitise all of their patient records, secure any of their ingress and egress points with real-time access control security updates, and fully transition from analogue to IP video surveillance cameras, VEMS systems that house analytical software will be able to multiply the benefits offered to hospitals, not just in real time, but in planning ahead for future risk, expansion and safety protocols. It is vital to implement integrated and innovative access control solutions With large, complex facilities, directors of security at hospitals struggle with controlling access to various levels of the facility, according to Eric Widlitz of Vanderbilt Industries. To manage the risks that hospitals face and ensure a comprehensively protected atmosphere for patients and staff, it is vital to implement integrated and innovative access control solutions. For example, ease of access with controlled entrances is vital to medical crash teams, as is the need for a zonal access control lockdown in the event of a contagious disease outbreak. Strict access limitations Different hallways, rooms, floors and waiting areas within a hospital require different amounts of restriction, and sensitive materials, such as medical files, controlled substances and sterile environments (such as operating and procedure rooms) all necessitate an additional layer of protection. Access control in particular has advanced significantly to offer healthcare facilities the ability to control access remotely, through mobile applications, confirm identity quickly and easily and program varying levels of access for visitors, patients, doctors and staff. One area that is recently experiencing rapid growth – and drastic change – is the securing of narcotics within healthcare facilities, says Robert Laughlin, CEO and Chairman, Galaxy Control Systems. In the past, all medicine was controlled in a central pharmacy located somewhere in the hospital or health facility. These pharmacies were highly secured areas, with strict access limitations; only authorised staff could get near the medicine stocks. Fiber optic communication lines For vehicle access control, medical centers and hospitals prefer beam barricades and shallow foundation barriers To improve the speed of delivery, and to have the necessary medicines ready at hand for in-patients without retaining a large delivery staff, the current trend is to have distributed pharmaceutical closets or carts that hold medicines much closer to the intended patients. For vehicle access control, medical centers and hospitals prefer beam barricades and shallow foundation barriers, according to Gregg Hamm of Delta Scientific. Manual beam barricades are installed at the Fort Bragg Veterans Administration Hospital in North Carolina to shut down certain areas of the facility when a higher alert is sounded. They will stop a 15,000-pound vehicle traveling 50 mph. The Navy Hospital in San Diego uses high speed, high security and very shallow foundation barricades to control all vehicles going in and out of the facility. With their extremely shallow foundation, they obviate the concerns of interference with buried pipes, power lines and fiber optic communication lines. They will stop a 15,000-pound vehicle traveling 50 mph. At the National Institute of Health in Bethesda, Maryland, even stronger shallow foundation barriers are used for traffic control and protection. These barriers will destroy a 65,000-pound (5.4 million foot-pounds) dump truck traveling 50 mph and continue to stand. Physical access control systems Controlling visitors to hospitals and healthcare facilities can directly impact security Controlling visitors to hospitals and healthcare facilities can directly impact security. Traditional methods of visitor management, such as paper visitor logs and handwritten badges are insufficient given today’s variety of security challenges. A hospital using paper-based systems cannot easily cross-check information, confirm patient information, check visitor names against up-to-date watch lists, or visually confirm identity. An increasingly popular and important application is secure and simplified visitor management, integrated with the physical access control systems (PACS). Today’s visitor management systems enable the screening, badging and tracking all visitors or, at a minimum, those visiting critical areas or during ‘after hours’ periods, Quickly identify inappropriate visitors One other growing technology is the ability to link to internal or governmental watch lists, to quickly identify inappropriate visitors before they gain access to the facilities. For example, Visitor Management systems can be configured to perform a Sex Offender search in both Children’s Hospitals and Pediatric areas, further decreasing the likelihood that someone of the list could gain access. Wayfinding is indoor navigation to guide a person step-by-step on the way to a desired destination HID Global and Phunware Inc. are addressing the need of healthcare institutions to deploy standardised technology to provide a better wayfinding and visitor engagement experience inside the hospital, across campus and even in parking lots. The companies are collaborating to improve the experience for hospital patients and visitors to find their way within medical facilities, using wayfinding on their mobile phones. Wayfinding is indoor navigation to guide a person step-by-step on the way to a desired destination. Enterprise-level mobile wayfinding “It’s easy for visitors and patients to get lost in hospitals, and every time they do it puts appointment times and patient satisfaction at risk,” says Rom Eizenberg, Vice President of Sales, Bluvision, part of HID Global “With our location-aware app on a mobile device, we equip the visitor to get instant, turn-by-turn navigation that creates a better experience than that which is currently available on the market.” HID’s healthcare IoT solution-enablement platform simplifies the delivery of real-time location of clinicians, patients and devices. The platform is enabled by Bluvision (part of HID Global). Phunware’s Multiscreen-as-a-Service (MaaS) platform also provides enterprise-level mobile wayfinding, engagement, data and more for other vertical markets, including retail, residential, hospitality, media and entertainment and more. Missed the rest our healthcare mini series? Read part one here and part two here.
The healthcare market is rife with opportunity for security systems integrators. Hospitals have a continuous need for security, to update their systems, to make repairs, says David Alessandrini, Vice President, Pasek Corp., a systems integrator. “It’s cyclical. Funding for large projects might span one to two years, and then they go into a maintenance mode. Departments are changing constantly, and they need us to maintain the equipment to make sure it’s operating to its full potential.” The experience of Pasek Corp. is typical of the opportunities available for security integrator companies in the healthcare vertical. A single large hospital system can supply a dependable ongoing source of revenue to integrator companies, says Alessandrini. Hospitals are “usually large enough to provide enough work for several people for an extended length of time.” Healthcare customers in Pasek’s service area around Boston provide the potential for plenty of work. “We have four major hospitals, each with in excess of 250 card readers and 200 cameras, in the Boston area,” Alessandrini says. One appeal of the healthcare market for North Carolina Sound, an integrator covering central North Carolina, is the breadth of possible equipment they can sell into the healthcare market, including access control and video, of course, but also other technologies, such as audio-video systems in a dining room. North Carolina Sound has also installed sound masking in some areas with waiting rooms to protect private patient information from being overheard. Locking systems on pharmaceutical doors are another opportunity. Data capture form to appear here! IP based networked video systems A facility’s IT folks must be convinced an IP solution will function seamlessly on their network Among North Carolina Sound’s customers is Wayne Memorial Hospital, Goldsboro, N.C., which uses about 340 video cameras, with 80 percent or more of them converted to IP. The hospital is replacing analogue with IP cameras as budget allows, building network infrastructure to support the system. The healthcare market tends to have a long sales cycle; in general, sales don’t happen overnight or even within a month or two. In fact, the period between an initial meeting with a healthcare facility and installation of a system could stretch to a year or longer. A lot happens during that time. Healthcare systems involve extensive planning, engineering, and meetings among various departments. Physical security systems that involve the information technology (IT) department, as do most systems today, can be especially complex. Installation of networked video systems based on Internet protocol (IP) requires deep and probing discussions with the IT team about how a system fits into the facility’s network infrastructure. A facility’s IT folks must be convinced an IP solution will function seamlessly on their network. Compatible with the network They must vet the technology to ensure the devices and solutions will be compatible with the network, and must sign off on technology choices. And even more important is determining if the security system will adhere to cyber security requirements of the facility. A complete solution that integrates nearly any system that lives on or uses a facility’s network is ultimately what the healthcare vertical is moving toward, says Jason Ouellette, General Manager – Enterprise Access Control & Video, Johnson Controls. Healthcare security professionals are early adopters of technology, implementing the best technology available” “We are hearing more and more from customers across industries that they want to be able to use their security systems and devices for more than just security: they want added value,” says Ouellette. Many want to use access control, video surveillance and other data sources to assess their business operations and/or workflows with the goal of improving efficiency. Upgrade cost-effectively Historically, three factors have prevented many organisations from moving forward with new technologies: lack of money, proprietary systems, and the need to “rip and replace” large parts of the installed systems, says Robert Laughlin, CEO and Chairman, Galaxy Control Systems. "Today, while funding is almost always a limiting factor at some level, the progression of industry standards and ‘open’ systems has made a big positive impact on the ability of organisations to upgrade cost-effectively,” he says. Despite any obstacles, healthcare customers generally welcome new innovations. “I would say healthcare security professionals in general are early adopters of technology and like to implement the best technology available,” says Jim Stankevich, Global Manager – Healthcare Security, Johnson Controls/Tyco Security Products. “For most, rapid implementation is limited by budgets and available funding." Read parts one and three of our heathcare mini series here and here.
The State of Illinois has enacted a ‘stay at home’ order effective as of Saturday, March 21, at 5pm to curb the spread of the COVID-19 coronavirus. This means all residents are mandated to ‘remain at home’ and only essential businesses may remain open to provide critical services. Everybody fully supports this measure as it will hopefully slow the spread of the virus. Securing critical infrastructure Under the order, Illinois Gov. J.B. Pritzker has mandated that all Illinoisans stay in their homes except as needed to maintain continuity of business critical operations. This coincides with Presidential Policy Directive 21 (PPD-21): Critical Infrastructure Security and Resilience that advances a national policy to strengthen and maintain secure, functioning, and resilient critical infrastructure. BCD plays an important role in the information technology sector. The sector's complex and dynamic environment makes identifying threats and assessing security vulnerabilities difficult and requires that these tasks be addressed in a collaborative and creative fashion, especially as it directly affects both the public and security infrastructure.BCD plays an important role in the information technology sector Working with security integrators and OEMS In addition, it is imperative to maintain the supply chain in this unprecedented time of need. They work hand-in-hand with a number of security integrators and OEMs that work directly with the Federal Government. Most importantly, they supply life safety equipment that is used by first responders to help and keep them safe. Therefore, BCD Illinois build centres will remain open and operational, as the support technicians and engineers will remain available to continue to support all customers to fulfill the critical technology needs of the nation’s federal, state and local governments, healthcare facilities, and education, industrial and financial services sectors. It has also been notified that all shipments to US States currently in "stay at home" status may be delayed by the freight carriers; this includes the State of Illinois. BCD build centers Jeff Burgess, Chief Executive Officer (CEO) at BCD said, “We continue to implement strict precautionary measures in all our logistics and integration centres, in accordance with government and public health requirements, to reduce risk for colleagues who are performing their duties. Our Illinois-based technical operations will continue as long as we can confidently protect the health and well-being of these dedicated two dozen team members. All other BCD staff will continue working from home until further notice.”
The year 2020 is bound to be a special year with the outbreak of coronavirus disease 2019 (COVID-19) globally. The highly contagious disease has taken away many lives and counting, especially in China, South Korea, Japan, and some countries in Europe and Middle East. Dahua Technology, globally renowned video-centric smart IoT solutions and services provider, has been an early participant in the epidemic prevention and control in Asia, joining the global efforts in combating the virus to minimise the impact on mankind. Dahua Thermal Solution Since sending its first batch of thermal cameras to the hardest-hit area Wuhan on January 24th, 2020 Dahua Thermal Solution has been deployed in thousands of sites in China, including transportation hubs, commercial complexes, banks, and other places, and some are on the way to multiple countries in Asia. Hong Kong, a financial capital in Asia, also suffers from the COVID-19 epidemic situation. Dahua Thermal Solution has been applied in some local business complexes, banks, company parks, and other places. To enable safe and smooth work resumption recently, quite a few major corporations have been using Dahua Thermal Solution in their headquarters and subsidiaries to improve their workplace safety. Dahua Thermal Solution measures the body temperature of their employees, handling thousands of staff flow every day. Thermal cameras deployed at virus-hit zones Using Dahua Thermal Solution will significantly improve speed and accuracy in body temperature measurement Compare to the traditional way of body temperature measurement – a forehead thermometer, using Dahua Thermal Solution will significantly improve speed and accuracy, and at the same time, help reduce cross-infection via non-contact measurement. To measure the temperature of 5,000 people, it will take about 4.2 hours using a forehead thermometer, as it takes at least 3 seconds to measure a person. However, it takes only 30 minutes if using the Dahua Thermal Solution, which measures 3 person per second. It also features a high accuracy of ±0.3℃ . Epidemic prevention and control “Dahua Thermal Solution helped us detect a couple of suspected cases in just a few hours of operation, which we greatly appreciate,” a Hong Kong user commented. Dahua Thermal Solution has been on the front line since the very beginning, helping with the epidemic prevention and control in airports, railway stations, hospitals, schools, and other sites all over Asia. Featuring high accuracy, high efficiency, strong adaptability and easy deployment, Dahua Thermal Solution can also be applied to all kinds of entrances and exits, kitchens and kindergartens.
Often spread over large premises, housing expensive equipment and with a high number of visitors accessing the site every day, care homes face numerous threats. Care home safety and security is a big issue, and ensuring the safety of patients, staff, visitors and assets is a top priority but also a challenge, so by installing access control systems workers are able to easily manage areas around a building. Access control systems can also carry out functions such as time and attendance, staffing level management and parking management. “Access control systems are increasingly being used to enhance safety and security in residential care homes by restricting and monitoring the movement of staff, residents and visitors without impacting on the residents’ everyday lives,” say access control specialists, Nortech. “Installing an effective access control system not only provides a flexible form of security but also one that is bespoke to each individual site.” Importance of access control systems Access control can be anything from hard copy visitor books through to identity cards for doors, gates and vehicle barriers Access control allows staff to manage, control, monitor and restrict the movement of people or vehicles in, out and around an individual site. Access control can be anything from hard copy visitor books through to identity cards for doors, gates and vehicle barriers. Access control systems can be easily installed to ensure that only authorised persons can access specific areas. In more sophisticated facilities, systems can also be used to restrict access to areas that need to be kept separate for the safety of other patients, such as isolation rooms. Access control solutions in care homes Care homes are known to be targets for criminals because they hold valuable goods such as computers and IT equipment and sensitive patient data as well as the personal possessions of staff, visitors and patients. To combat this and deter thieves, a growing number of premises are now installing access control systems to offer instant, flexible protection. One system Nortech can offer is a hands-free access control solution which is both secure and user-friendly. This Nortech system uses Nedap’s uPASS access readers which offer both convenience and security. UHF ID badges and uPASS access readers Each member of staff is issued with a long-range (UHF) electronic ID badge that they carry on a lanyard or clip. The UHF ID badges are automatically read by the uPASS readers at a distance of up to 2m allowing staff access though doors without the need to physically present their ID card to the reader. Two advantages of this hands-free system are that it allows staff to push trolleys or wheelchairs or to carry equipment easily around a care home whilst also avoiding the spread of germs or viruses through constant contact with door handles. Integrating access control system with security solutions Access control systems can work on a small scale for just one door or used as part of a wider security system The ease of integrating access control with other security measures is another reason why the system is so appealing, as access control software enables hospitals and care homes to provide even tougher protection for their sites. The systems are often effectively linked to the likes of CCTV, property marking, perimeter protection or intruder alarms. Access control systems can also work on a small scale for just one door, as well as being used as part of a wider security system. They provide users with a great deal of flexibility according to individual requirements. Enhancing security of hospitals, residential care homes By using access control as a method of security, different authorisation levels can be easily set, thereby preventing people from accessing areas they do not have clearance for. New photo ID cards can also be created instantly for new staff or if a replacement is required. Electronic access control systems are increasingly being used to enhance safety and security in hospitals and residential care homes. In these environments, staff often needs to gain access through doors while escorting patients in wheelchairs or beds or when carrying sterile equipment, etc. so hands-free access is the ideal solution. Card-based access control systems Managers, trained staff, ancillary staff, residents and visitors can all be assigned a pass card that will allow them access around the building appropriate to their status. Nortech has supplied products and solutions to the security industry for over 25 years as an independent British company. The company uses extensive experience and expertise to create new security products to fit their clients’ needs and designs everything with the customer in mind.
The stakes are higher when it comes to hospital security. Patients expect and deserve privacy and safety. Yet a hospital building or complex must remain a welcoming and supportive space, around the clock. Mechanical lock and key technology may be too passive for this modern healthcare environment, but that does not mean users should abandon the familiarity of keys altogether, because not all keys are created equal. Programmable electronic key systems Programmable electronic key systems put sophisticated access control into the form of a traditional key Programmable electronic key systems put the advantages of sophisticated access control into the form of a traditional key. They reinvent the key for the 21st century, making it more flexible, more powerful and better equipped to handle the security demands of a busy place. Lost keys and departed employees are no longer a problem, because their key’s access rights can be cancelled with a click. And at multiple secure points around the hospital, the familiarity of a key is welcome to a user group who are not experts — at least, not in access control technology. CLIQ locking system Keys can be as smart as any card-based credential. For example, CLIQ technology from ASSA ABLOY backs up the familiarity and ease of use of key-based locking with the flexible management and real-time security features of an intelligent electronic access system. A CLIQ locking system consists of battery-powered, programmable keys; cable-free padlocks and cylinders that are easy to retrofit to almost any standard opening; and management software that can be run locally or via a secure cloud. For users, CLIQ means carrying a single, programmable key pre-loaded to unlock all authorised openings — not just doors, but also gates, alarm boxes, cabinets and lifts. Say goodbye to huge key rings. Programmable key solution For hospital security managers, a programmable key solution enables users to create personalised access schedules — even for temporary contractors — and collect audit trails for doors or keyholders automatically. Staff travels into, out of and through the hospital based on set rules and programmed into their keys. Many hospitals find CLIQ invaluable in managing access to medicines and other controlled substances. Nursing staff using older mechanical key systems struggle to keep track of who has the right keys. Searching for that person to gain access to drugs wastes precious time. Unauthorised access to drug stores can, of course, bring serious financial and safety implications. Medicine management with key-based access control Lock electronics are powered by the battery inside every key, so the retrofit was cable-free At Queen Elizabeth Hospital, Birmingham, pharmacy managers sought a better solution adapted to nurse-accessed medicine stores. They chose a PROTEC2 CLIQ system which combines mechanical disc cylinders with battery powered, programmable CLIQ keys. Lock electronics are powered by the battery inside every key, so the retrofit was cable-free. CLIQ devices secure doors, cabinets and mobile drug trolleys within the same access system. Security and pharmacy managers can see who opened every lock whenever they want — making medicine audits and incident investigation much easier. “Programmable key solutions can really boost medicine safety in hospitals,” says Stephan Schulz, CLIQ Product Manager at ASSA ABLOY Opening Solutions EMEA. “Nurses at Queen Elizabeth, Birmingham, carry their own key with personalised access rights, so they don’t waste time finding out who has the key to every cupboard. Patients benefit. A similar system trialled at Scunthorpe Hospital found the total wasted time eliminated would equate to having an additional 24 nurses on duty across the Trust every day,” Stephan Schulz adds. Key-based access control solution Key-based access solutions are equally comfortable at scale. At University Hospital Frankfurt 1,100 eCLIQ cylinders secure doors in a new building. A fully electronic implementation of CLIQ technology, eCLIQ cylinders and keys are easy for staff to use and for hospital security managers to administer from web-based software. The CLIQ Web Manager makes it easy to program, reprogram and audit every CLIQ key, cylinder or padlock. Because the interface is accessible from anywhere with an internet connection — via multifactor login over https:// — users can manage a CLIQ system whenever and from wherever they choose. Its architecture supports multiple administrators or sites. CLIQ Web Manager The Web Manager also integrates easily with all kinds of business management software, helping users automate tedious operations and processes. They can also make the Web Manager one element within an existing access control system. The Web Manager can run in a self-hosted IT environment or completely free of local software installation with two different Software as a Service (SaaS) solutions, Shared SaaS or Dedicated SaaS with hosting just for users and maintenance schedules set by them. With either option, the security software is always up-to-date — a major benefit in healthcare, where confidentiality makes cyber-attack resistance critical.
Evelina London Children's Hospital has had many different brands of door entry system, as is often the case with NHS Hospitals spread across the UK. Managers at Evelina wished to have a standardised system across the wards in order to improve operating efficiency and reduce maintenance costs. Upgrades needed to be quick problem free and cost-effective. Each independent ward utilises a self-contained door entry system to control security critical access to their busy nursing area. The Maternity Ward provides a good example of a security critical area that requires an intuitive and cost-effective system to control access with the ability of a ward receptionist to permit entry and exit via an audio-video communication link. The DUOX 2 wire system functions perfectly using most types of cable Time and date stamping of visitors Fermax Area Manager Andy Saxton worked closely with Evelina’s nominated installation company to ensure that the Fermax system design using DUOX and VEO met the hospital’s needs. Based on 2 wires system with aesthetically pleasing profiles and user-friendly features and functionality, the Fermax DUOX system with VEO video monitors was a perfect match for the hospitals requirements. Purely digital in nature, the DUOX 2 wire system functions perfectly using most types of cable which meant that it could be retro-fitted onto the existing system infrastructure, thereby avoiding the excessive costs of re-cabling. Equipped with the Photocaller function which allows for the time and date stamping of visitors, the Fermax DUOX VEO monitor delivered the ideal solution.
As in every health facility, security for the Haute Savoie region’s new hospital presented a complex challenge. Access control required multiple checkpoints and access rights tailored to individual staff and contractors. Real-time control, enabling managers to respond proactively including by opening and closing doors remotely, was another essential. To meet their security challenges, managers selected Aperio® locking technology integrated online with an ARD access management system. Because Aperio® locks are wireless, the hospital could introduce many more layers of security and secure doors without incurring excessive installation or operating costs, including for sensitive offices and drug stores. Central access system software Secure 128-bit AES encryption protects communications between Aperio® lock, hub and system Now staff no longer carry key bunches or waste valuable time hunting down relevant keys. All their individual permissions are stored on a single, programmable RFID credential. Alongside standard wired locking, the hospital chose 1,300 Aperio® wireless escutcheons, 10 Aperio® wireless handles with integrated RFID reader, and 301 Aperio® wall readers. A network of 228 Aperio® communications hubs connects every Aperio® lock wirelessly to the central access system software. All these battery-powered Aperio® devices integrate natively with the centralised access system, so wired and wireless access points at Centre Hospitalier Métropole Savoie (CHMS) are managed together, with real-time management logs, remote door opening and free time slot management. Secure 128-bit AES encryption protects communications between Aperio® lock, hub and system. Maintaining access control autonomously “Having just a single badge — and not having to carry around heavy keys — has been a major advantage for us,” says Béatrice Dequidt, Health Executive at CHMS. “This solution's advantage is it represents a single site from an authorisation management and systems perspective,” explains Aurélien De Riols, ARD’s Eastern Region Director. One single, intuitive management interface enables security teams to administer and maintain access control autonomously, as well as streamline laborious everyday tasks. “We have implemented internal HR management procedures, creating badges that are automatically integrated into ARD's operating software,” adds Alain Gestin, CHMS’s IT Systems Architect. Aperio and ARD maintain compatibility of credentials with the French government’s electronic Health Professional Card (CPS), for added staff convenience. For every site user, the advantages of carrying a single RFID-enabled badge — instead of multiple keys — are clear.
Round table discussion
The ability to treat patients in a secure environment is a base requirement of hospitals and other healthcare facilities. Whether facilities are large or small, security challenges abound, including perimeter security, access control of sensitive areas, video surveillance, and even a long list of cyber-risks. We asked this week’s Expert Panel Roundtable: What are the security challenges of hospitals and the healthcare industry?
The new year 2019 is brimming with possibilities for the physical security industry, but will those possibilities prove to be good news or bad news for our market? Inevitably, it will be a combination of good and bad, but how much good and how bad? We wanted to check the temperature of the industry as it relates to expectations for the new year, so we asked this week’s Expert Panel Roundtable: How optimistic is your outlook for the physical security industry in 2019? Why?
For many years, cybersecurity was the unmentioned elephant in the room. Possible vulnerability of IP-connected devices to a cyber-attack was seldom, if ever, mentioned, and even the most basic measures to prevent such an attack were not implemented. For the last couple of years, however, the physical security industry has begun talking more about cybersecurity, in some cases with an abounding enthusiasm typical of the newly-converted. Have our discussions sufficiently addressed the long-standing lack of awareness? We asked this week’s Expert Panel Roundtable: Are we talking enough about cybersecurity? Or too much? (And why?)
Hospital security: Manufacturers & Suppliers
RFID and smartphone readers in physical access controlDownload
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How plate reader technology increases your perimeter securityDownload
Genetec to host its first virtual tradeshow Connect’DX 2020 to connect with physical security professionals