ProdataKey (PDK), manufacturer of the cloud access control platform built for mobile, announced that its revolutionary “touch io” Bluetooth reader is now shipping. When installed as part of a pdk io access control system, the new readers allow users who have installed a mobile credential on their smart phone to enter a controlled door by simply touching their hand to the reader, making it the most convenient mobile solution on the market. There’s no need to unlock the smartpho...
Camden Door Controls, a provider of door activation, control and locking products, introduces its CX-ED1309 Series Grade 1 strikes. These compact strikes are designed for storefront applications. Packaged with brushed aluminum and dark bronze round faceplates, they offer superior quality and performance. The ‘Universal’ design delivers unparalleled application flexibility, with field selectable voltage, fail safe/fail secure operation for use in aluminum jambs and stiles. They are U...
LenelS2, a provider of advanced security systems, introduces OnGuard version 7.6, its latest enterprise security management system that offers rich feature and operability enhancements to its access control platform, while also extending its cloud compatibility, integration capabilities and convenience. LenelS2 is a part of Carrier, a global provider of innovative heating, ventilating and air conditioning (HVAC), refrigeration, fire, security and building automation technologies. “With th...
Security expert Abloy UK announces that its PL330 padlock has achieved the highest possible rating during testing to simulate a criminal attack, making it one of the most resilient and dependable padlocks on the market. The PL330 extends Abloy’s padlock range to achieve LPS 1654 The padlock achieved a 1+ rating from the Loss Prevention Certification Board (LPCB) against standard LPS 1654, which focuses on the time taken to compromise a padlock and gain access to the asset or object it is...
ATG Access announces it will be joining with other Hill & Smith Holdings PLC-owned companies to form a new security brand - HS Security. With the creation of HS Security, Hill & Smith aims to utilise the strength of its new and expanding security portfolio, in order to become a serious global supplier of holistic security schemes. ATG Access, the provider of bollards, barriers and road blockers, is one of a number of prestigious UK security companies recently acquired by the internation...
Dortronics, a pioneer in electric locking hardware and controls for the security industry, is showcasing several access control solutions at ISC East (Booth 447), November 20-21 at the Jacob K. Javits Convention Center. Dortronics will highlight the capabilities of its 4800 series interlock door controller, waterproof pushbuttons, and electric strikes that can accommodate a wide range of applications and markets and can solve multiple security challenges. Operating door interlock and mantrap s...
Viking Electronics’ TBB-1B is an in-line device that actively boosts talk battery power to analog devices. “It’s getting more common that FXS ports and analog extensions don’t produce enough talk battery. The TBB-1B solves this problem and it is simple to use.” Paul Speltz, Sr. Engineer, Viking Electronics TBB-1B talk battery booster Use the TBB-1B to boost talk battery from a VoIP phone system ATA with an FXS port, an analog PABX extension, a VoIP cable modem, a POTS line and more. The incoming under powered line is connected to the TBB-1B where talk battery voltage is boosted to 48V DC. The line with boosted talk battery now travels from the TBB-1B to the analog device. Analog devices that can benefit from the use of the TBB-1B include elevator phones, emergency and area of refuge phones, alarm panels, door entry phones, and traditional analog telephones.
Rhombus Systems, a provider of enterprise cloud-managed physical security solutions, announces a suite of new sensors - asset tags, door sensors, environmental sensors – to transform how organisations manage their physical security. The new sensors are battery operated and use the Rhombus security cameras as a local intelligence hub to capture sensor events, corresponding video footage, and data of the physical environment. By seamlessly combining enterprise video security with IoT sensors, organisations can simplify their physical security infrastructure, gather more actionable insights, and better secure their workplaces all from a single console wherever they happen to be. Physical security software tools This innovative approach means that organisations no longer need multiple, siloed consoles to manage different enterprise IoT sensors. Now - all sensors, data collected by the sensors, and video footage - can be remotely accessed and managed from one console and work in unison. All of the data captured by the sensors and cameras work together to deliver a unique experience For example, if you attach an asset tag to a valuable tool on a construction site, you not only can see where the tool is located, but you can also see its movement patterns and even receive an alert for when that tool goes missing. All of the data captured by the sensors and cameras work together to deliver a unique experience rarely seen in physical security software tools. A versatile solution for physical security “Existing systems for securing and managing physical spaces are woefully outdated and underserved,” said Omar Khan, Rhombus Systems Co-founder and CTO. “By leveraging our AI security cameras, we’re able to pair video with IoT sensors to provide a more advanced and versatile solution for physical security. There’s a huge opportunity to completely reinvent this space, and we’re on a mission to do just that.” The Rhombus sensors are managed through a web console or mobile device and are plug-and-play – meaning they can be set up, taken down, and moved in minutes – and have a battery life of up to 2 years with a single coin cell battery. The asset tag can be attached to any object to track and issue alerts when valuable items enter or leave an organisation. Monitoring the temperature and humidity of a space The Door Sensor features a built-in accelerometer and can be attached to any door or entry point to issue alerts when an entry point is opened or left open. The Environmental Sensor monitors the temperature and humidity of a space and issue alerts when certain environmental parameters are surpassed. “We’ve been working with Rhombus for years and are continually impressed with the quality of their products and speed of innovation. It’s hands down the best video security solution we’ve ever used,” said Arik Levy, Luxer One CEO. “We have thousands of Rhombus cameras deployed, and with the new sensors, their platform is going to be game-changing for us. We’re already envisioning the different ways we can add these into our operations.” Full end-to-end encryption The sensors automatically communicate with Rhombus’s R2 cameras The sensors automatically communicate with Rhombus’s R2 cameras meaning no other gateways or network gear is required to set them up. The sensors benefit from the same great infrastructure as the security cameras giving organisations full end-to-end encryption, automatic firmware and software updates, modern cloud management, and a 5-year warranty as standard with the service. The asset tag, door sensor, and environmental sensor will be available in January and will start at $49 plus an annual software subscription. Feature highlights of the Rhombus platform include: Plug-and-play sensors and cameras that can be set up, taken down, and moved in a matter of minutes for unique scalability and flexibility compared to existing options Cloud management, allowing users to securely access their system from any computer or mobile device Rhombus AI and Computer Vision for advanced facial recognition, people analytics, and custom alerts End-to-end encryption for enterprise-grade system security Automatic firmware and software updates to ensure the system is kept up to date with the latest technology IT Integrations with an organisation’s technology stack, such as single sign-on (SSO), Office 365, and Slack
ASSA ABLOY has signed an agreement to acquire AM Group, an Australian industrial door company within entrance automation. "I am very pleased to welcome AM Group and their employees into the ASSA ABLOY Group. I welcome this complementary addition to our business, specialising in innovative entrance automation,” says Nico Delvaux, President and CEO of ASSA ABLOY. Rolling steel doors and bi-fold doors “AM Group complements both our product offering and our geographic coverage in Australia. By adding their strong product portfolio, which includes rolling steel doors and bi-fold doors, to ASSA ABLOY’s commercial network, technologies and competences, we will continue our successful journey,” says Mogens Jensen, Executive Vice President of ASSA ABLOY and Head of Entrance Systems Division. AM Group was founded in Australia in 1923 and has 425 employees. The head office is located in Sydney, Australia. Sales for 2019 are expected to reach about AUD 120 million (approx. SEK 800 million) with a good EBIT margin and the acquisition will be accretive to EPS from the start. The acquisition is subject to regulatory approval and customary closing conditions and is expected to close during the first quarter of 2020.
ReconaSense, a next-gen physical security intelligence and access control company, has announced the beta launch of its Rapid Install Wizard, a new software tool for integrators that reduces the time-intensive configuration of access control projects using Mercury controllers by 50% or more. Deploying Access control systems Deploying and configuring access control systems is typically a manual, error-prone process for integrators who must physically locate each onsite controller and input different parameters and thresholds for each controller, door, and reader. In large dynamic environments such as airports, hospitals, and manufacturing facilities, this can be a daunting and costly task — particularly when upgrading legacy implementations in existing facilities. Rapid Install Wizard Rapid Install Wizard detects all controllers, cameras, and IP devices connected to a network Instead, the Rapid Install Wizard detects and incorporates all controllers, cameras, and IP devices connected to a network and offers pre-defined templates that should be applied to those devices. This expedites system deployment and configuration for installation teams while eliminating the burden of setting industry standard thresholds per door. The goal of the new tool is to trim installation efforts from weeks to days, and configuration time from days to hours, enabling integrators to save time and money for themselves as well as their clients. Installation and commissioning of Mercury controllers “ReconaSense is using new software tools to simplify integrator best practices for the installation and commissioning of Mercury controllers,” said Clayton Brown, executive vice president of ReconaSense. He adds, “This reduces time, cost, and error from every access control project by orders of magnitude. More or less, we believe this will allow our partners to upgrade two projects in the time it currently takes to finish one.” ReconAccess intelligent access control solution ReconAccess is the first intelligent access control solution that leverages analytics to measure the real-time evolving risk of individuals, assets and environments, while automatically adjusting access permissions and delivering actionable guidance to help avert potential threats or disasters. The Rapid Install Wizard will be demonstrated at ISC East, Nov. 20-21, 2019 in New York City, at Booth #524.
All retail outlets have doors off their shop floor where the public should not go. Yet managing keys creates a distracting staff workload. A bulky mechanical PIN lock ruins the aesthetics of the shop. In a small retail space, electronic access control could be overkill. Now, the Code Handle battery-operated digital lock secures the door with a slim-line handle. Code Handle digital lock Shop owners can ensure thieves won’t be tempted to enter a room where valuable stock is held with only a simple door lock on the handle. Yet with Code Handle, shop owners can install an attractive, secure product that helps keep thieves out. Code Handle is a locking handle with a built-in PIN keypad that adds reliable electronic security to any interior door Code Handle is a locking handle with a built-in PIN keypad. It adds reliable electronic security to almost any interior door, with no unsightly push-button unit. To lock a door facing a public space, Code Handle does it subtly, simply and with no hassle. Automatic locking solution Code Handle is easy for shop staff to operate, they can set a private Master Code and issue up to 9 different user PINs (4–6 digits). Employees and authorised visitors such as cleaners press their code on the handle’s keypad and the door unlocks. Close the door and the Code Handle locks automatically. When an employee moves on, shop owners can cancel their PIN in seconds without removing the handle and issue a different one. If there is an access control or alarm system protecting the main entrance, a Code Handle works neatly alongside it without complicated connections or additional cabling. Door handles ASSA ABLOY’s advanced industrial design has created a Code Handle that is slim, sleek and attractive. It looks just like any stylish door handle: so doesn’t stand out when customer walk by. ASSA ABLOY’s advanced industrial design has created a Code Handle that is slim, sleek and attractive Installation is easy, with no wiring or specialist tools. Two screws attach Code Handle to almost any interior door up to 80mm thick, in left- or right-hand versions. Owners don’t even need to change the existing door cylinder. Two standard CR2 batteries slot inside and typically last for 30,000 lock/unlock cycles before replacement. An LED indicator tells you when. Fire and safety certified Code Handle is tested for at least 100,000 operations throughout its life, as well as fire certified (EN 1363). Once installed, it allows free and easy exit from the inside. Automated locking means users don’t even lock up behind. To keep a door unlocked, after entering the PIN, temporarily hold Code Handle down for 5 seconds. Owners can disable the auto-locking feature, if they choose. Like every Code handle function, it’s user-friendly and secure. Whether one owns, manages or offers security services to a shop, outlet store, petrol station or car dealership, Code Handle is a convenient, low-cost security solution. It locks stock rooms, staff toilets and offices facing onto any space where the public is free to roam.
AMAG Technology, a provider of unified solutions that help organisations mitigate risk, releases Symmetry Control Room V4.5. Symmetry Control Room V4.5 is an open architecture command and control platform that unifies security. It brings together multiple, disparate systems into a single, personalised user interface which improves response time and security management. “The newest version of Symmetry Control Room offers many feature enhancements to simplify the security process while delivering more value to the user,” said AMAG Technology, Senior Product Manager, Jim Murray. “Control Room brings security together.” Controlling door access Symmetry Control Room V4.5 features a new Video Overlay to control and navigate the system directly Symmetry Control Room V4.5 features a new Video Overlay to control and navigate the system directly from within a camera view. The new Video Overlay option allows for symbols or objects to be placed directly onto the foreground layer of a camera video stream. For example, add Video Overlay objects as user selectable buttons to a camera’s view to connect to a nearby intercom, control door access, and switch to an adjacent camera while tracking an individual. The operator is able to monitor, control and track directly from within the camera view while keeping focus on the object of interest. Creating customised dropdown The Camera Lasso tool is a new feature that now allows for a quick display and/or control of devices within a selected area on a graphic or map, improving efficiency and response time. Users can quickly lasso or select a group of cameras, doors or intercoms, for example, and control those devices. Localise devices or objects with the ability to add GPS coordinates to any high resolution map as a background layer, allowing users to quickly locate or position devices within the map by geolocation. With Control Room V4.5, users now have the added flexibility to create customised dropdown menus and submenus to support desired actions. For example, create a ‘video replay’ command menu with submenu to go back one, two, or five minutes. Customise the time based on a company’s needs. To provide ease of use, Control Room V4.5 configuration updates with graphics or scripts are now reflected dynamically, eliminating the need to restart the client software to see the updates.
The statistics are staggering. The death tolls are rising. And those who now fear environments that were once thought to be safe zones like school campuses, factories, commercial businesses and government facilities, find themselves having to add the routine of active-shooter drills into their traditional fire drill protocols. The latest active shooter statistics released by the FBI earlier this year in their annual active-shooter report designated 27 events as active shooter incidents in 2018. The report reveals that 16 of the 27 incidents occurred in areas of commerce, seven incidents occurred in business environments, and five incidents occurred in education environments. Deadly active-shooter events Six of the 12 deadliest shootings in the country have taken place in the past five years Six of the 12 deadliest shootings in the country have taken place in the past five years, including Sutherland Springs church, Marjory Stoneman Douglas High School, the San Bernardino regional center, the Walmart in El Paso and the Tree of Life Synagogue in Pittsburgh, which have all occurred since 2015. Although these incidents occurred in facilities with designated entry points common to churches, schools and businesses, the two most deadly active-shooter events since 2015 were the Route 91 Harvest music festival shooting in Las Vegas that left 58 dead and the Pulse nightclub killings in Orlando where 49 perished. As Christopher Combs, special agent in charge of the FBI field office in San Antonio, Texas, said during a news conference following the August 31 mass shooting in Odessa, Texas that claimed seven lives: “We are now at almost every two weeks seeing an active shooter in this country." Active shooter incidents Between December 2000 and December 2018, the FBI’s distribution of active shooter incidents by location looks like this: Businesses Open to Pedestrian Traffic (74) Businesses Closed to Pedestrian Traffic (43) K-12 Schools (39) Institutions of Higher Learning (16) Non-Military Government Properties (28) Military Properties—Restricted (5) Healthcare Facilities (11) Houses of Worship (10) Private Properties (12) Malls (6) What the majority of these venues have in common is they all have a front entrance or chokepoint for anyone entering the facilities, which is why any active-shooter plan must include a strategy to secure that entry point. Situational awareness in perimeter and door security Preventing people with the wrong intentions from entering the space is the goal" According to Paul Franco, an A&E with more than 28 years of experience as a consultant and systems integrator focusing on schools, healthcare and large public and private facilities, that while active shooter incidents continue to rise, the residual effect has been an increase in situational awareness in perimeter and door security. “Certainly, protecting people and assets is the number one goal of all our clients. There are multiple considerations in facilities like K-12 and Healthcare. Preventing people with the wrong intentions from entering the space is the goal. But a critical consideration to emphasise to your client is getting that person out of your facility and not creating a more dangerous situation by locking the person in your facility,” says Franco. High-security turnstiles “Schools today are creating a space for vetting visitors prior to allowing access into the main facility. Using technology properly like high-security turnstiles offer great benefits in existing schools where space constraints and renovation costs can be impractical.” What steps should they be taken when recommending the proper door security to ensure the building is safe As a consultant/integrator, when discussions are had with a client that has a facility in a public space like a corporate building, government centre or industrial facility, what steps should they be taken when recommending the proper door security to ensure the building is safe and can protect its people and assets? For Frank Pisciotta, President and CEO of Business Protection Specialists, Inc. in Raleigh, North Carolina, a fundamental element of his security strategy is making appropriate recommendations that are broad-based and proactive. Properly identifying the adversaries “As a consultant, my recommendations must include properly identifying the adversaries who may show up at a client’s door, the likelihood of that event occurring, the consequences of that event occurring, determining if there are tripwires that can be set so an organisation can move their line of defence away from the door, educating employees to report potential threats and creating real-time actionable plans to respond to threats. A more reactionary posture might include such thing as target hardening such as ballistic resistant materials at entry access points to a facility,” Pisciotta says. Veteran consultant David Aggleton of Aggleton & Associates of Mission Viejo, California recommends that clients compartmentalise their higher security areas for limited access by adding multiple credential controls (card + keypad + biometric), along with ‘positive’ access systems that inhibit tailgating/piggybacking such as secure turnstiles, revolving door and mantrap if your entrances and security needs meet the required space and access throughput rates. Integrated solution of electronic access control Defining a single point of entry in some public facilities is becoming the new standard of care according to many A&Es and security consultants, especially in a school environment. This approach allows a concerted effort when it comes to staffing, visitor monitoring and an integrated technology solution. The bottom line remains: most buildings are vulnerable to a security breach A proactive stance to securing a door entryway will use an integrated solution of electronic access control, turnstiles, revolving doors and mantraps that can substantially improve a facility’s security profile. The bottom line remains: most buildings are vulnerable to a security breach, so it’s not a matter of if there will be a next active shooter tragedy, it’s only a matter of where. Enhancing access control assurance “There is no easy answer to this question,” says Pisciotta referring to how a secured entrance can deter an active shooter. “There have been at least two high-profile incidents of adversaries shooting their way into a facility through access control barriers. So, if the threat so dictates, a ballistic resistant might be required.” He concludes: “There is obviously no question that turnstiles, revolving doors and man traps enhance access control assurance. Electronic access control is easy to integrate with these devices and providing that credentials are secure, approval processes are in place, change management is properly managed and the appropriate auditing measures in place, access control objectives can be met.”
There’s no question that the popularity of Do-It-Yourself (DIY) security and home automation products is on the rise. The reasons for the growth in DIY sales are numerous, including increased awareness of home automation products, fast set-up, limited (if any) installation costs, and interoperability with other smart security products. In fact, with the parallel rise of smart home hubs like Alexa and Google Home, many people are opting to attempt the set-up of smart home devices without any professional assistance. According to a 2018 Residential Security Market Report prepared by Parks Associates and Security Sales & Integration magazine, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. Let’s look at a few of them. Increase in revenue for dealers With their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchaseThere are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Wireless, connected smart locks For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to wirelessly communicate with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for new security installations And they can do all this from a prime, convenient location – the front door, as well as other points of entry like the side or back doors. Plus, smart lock conversion kits like Kwikset Convert let homeowners easily bring home automation capabilities to their door without altering the aesthetics of the entry. Connected smart locks can allow homeowners to set up their home with custom scenarios, right before they step inside. For example, residents can program their lock so that every time they unlock the door, a foyer light goes on, temperatures begin to rise to a set level – even connected coffee makers can begin to make a cup. Portfolio of home automation products One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatileSmart locks are just one example of the potential of DIY products to spark a homeowner’s interest in a wide range of other home automation devices, many of which would benefit from professional installation. One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatile and offer a complete portfolio of home automation products. The larger the home automation offering, the more devices there are to sell and install, the larger the installation required, the greater the need for professional installation. Many homeowners who feel like they have a certain level of handiness will start by trying to do it themselves with a DIY product. But things don’t always go as planned, especially if they are attempting to set up a robust home automation system. First off, just because a product is DIY doesn’t mean that the old products that are being replaced are going to easily make way for the new. A DIY thermostat or smart lock might require that the old equipment (and possibly wires) get tugged out of the wall. Messy holes might need to be filled. Advantages of professional installation Even after the old system has been removed, homeowners planning on setting up a connected system may soon realise they don’t have the electrical skills or technological know-how to install and connect all devices, get a system programmed correctly, and get everything up and running smoothly. Professional installers have learned from experience; there’s very little that they haven’t seen before. With their years of experience, installers know the best way to automate a home and how to create a custom smart home experience Do-it-yourselfers might be able to solve problems by searching the internet and finding videos. But, then again, they might not. After going the DIY route once, many full-home automation system enthusiasts are beginning to realise that the best way to get things done right the first time is to leave the installation and set-up to a professional. Professional installers can and should bring an extra level of experience and guidance to the process. Their services should go beyond tech installation and also include interface design. With their years of experience, installers know the best way to automate a home – how to create a custom smart home experience that doesn’t make the user feel less than smart. Selling additional home automation products If a problem arises due to installation error, the DIYer does not have any recourse to correct these mistakesResidential security dealers who offer professional installation should be willing to embrace the DIYer who has attempted to do a self-install but has not been able to complete the process successfully. With an open mind to this scenario, they can save the day for the DIYer, as well as create an opportunity to sell additional home automation equipment that the DIYer may not have known to be available. The disparity between DIY and professional installation also brings to light the fact that there are no ‘satisfaction guarantees’ and no ‘installation/labour warranty’ available when a home automation system is installed by a DIYer. If a problem arises with either the equipment connectivity due to installation error, or if a piece of equipment is installed incorrectly, the DIYer does not have any recourse to correct these mistakes. This may not be as critical if a DIYer installs a minor piece of equipment, but with something as critical as securing and protecting their home with a home automation and security system, most people want full peace of mind that everything has been installed correctly. Reduces connection instability According to a 2017 study by the analyst firm, IHS Markit, “The quality of the equipment is usually higher in professionally installed systems, and professional configuration and setup greatly reduces the potential for connection instability…” This is an issue that DIYers may come to realise over time. On the other hand, one issue DIYers may recognise right away, especially if they are attempting to connect multiple devices, is that the connectivity may be inconsistent. Professionally installed devices operating on a wireless protocol might deliver better, consistent, longer-range connectivity IHS Markit explains that, “DIY systems rely on open protocols and Wi-Fi connectivity that can sometimes be unreliable, creating connection issues. Some of the sensors can become unrecognisable to the system, requiring intervention from the user. In contrast, professional wireless systems rely on UL- or EN-certified equipment to operate on the basis of proprietary frequency, enabling them to work with the control panel much more seamlessly.” In other words, professionally installed devices operating on a wireless protocol, even an open-source protocol like Z-Wave, might deliver better, consistent, longer-range connectivity, and fewer headaches. Not everyone is a DIY customer There are customers who want someone to install the devices correctly and help them learn how to use and maintain themThere’s no doubt that there’s a segment of the security and home automation market that loves to spend their free time doing their own home improvement. They are watching videos, reading how-to books and manuals, and enjoying every minute. There’s also a segment of the market whose top goal is to save money up front. For these customers, there’s no getting around the joy of saving money with the lower cost of many DIY products. But there are also a great number of prospective customers out there for whom DIY is of absolutely no interest. These consumers do not want to be their own IT department. They want expert help: they want someone to install the devices correctly and help them learn how to use and maintain them. The IHS Markit study points out what many home automation dealers already know: that the elder and aging-in-place markets are an ideal destination for the security and convenience of home automation products. The study says, “Many senior citizens are not tech savvy enough to install a DIY system by themselves, so they tend to rely on professionally installed systems that are usually maintained by a family member.” Along with the senior citizens market, there are many other market segments out there that still desire worry-free professional installation. Installers should offer a range of products that includes some DIY products, and some leave-it-to-a-pro products Producing complete and custom solutions Perhaps the best way for dealers and installers to stave off that feeling of doom that they might have about DIY is to tackle the problem head on and be creative. Offer a range of products that includes some DIY products, and some leave-it-to-a-pro products – consider the DIY product a great entry point for a more comprehensive system. Play up the peace of mind that comes with professional installations and support that pitch with flexible monitoring contracts and service plans. Share what you do and why; relay your passion for producing complete and custom solutions and communicate how you add value to any and every sale. No one, not even the most tech-savvy consumer, wants to install their own products if the end result is that the product doesn’t work the way it should. That’s where the pros can, should and will always come into play.
Across the country, law enforcement officers are finding it increasingly difficult to respond to the near overwhelming number of calls coming from security alarms. Police departments commonly define a false alarm as a call, which upon investigation, shows no evidence of criminal activity, such as broken windows, forced doors, items missing, or people injured. While false alarms bog down police, they can also negatively impact customers and integrators. End users can expect hefty fines for false alarm responses, and when these customers receive large bills from the city, many turn to installers, dealers, and even manufacturers expecting them to accept the responsibility and pay the bill. What first brought the issue of alarm verification to your attention? It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight I’ve been aware of the problem of false alarms for about 5 years. I believed audio capture, through microphone deployment, could be an active part of the solution when used as a second source for indicating ‘out of the norm’ activity and as an equal component with the video surveillance technology. In 2015, I found similarly minded security professionals when introduced to the Partnership for Priority Verified Alarm Response. After reading PPVAR’s paper on ‘Audio Verified Alarms Best Practices; [April 2015],’ I knew that the Partnership was on to something important. In our lives, two of the five senses we count on day-in and day-out are sight and sound. It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight. What is the false alarm rate? In 2016, the International Association of Chiefs of Police reported that over 98 percent of all alarm calls in the United States were false. This number is obviously staggering, and something we need to work towards correcting. Why did this issue resonate so strongly with you? When I first investigated this issue, I was sure that the security industry would have already recognised this and was acting to ensure improved alarm verification, preferably through a combination of audio and video technologies. However, I quickly saw that this was not the case, or even close to the norm. I have questioned the rationale behind the lack of adoption and found the deployment of audio is often hindered by the concern of privacy. I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio As CEO of Louroe Electronics, I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio. I’ve had to reassure many security personnel and customers how the law supports the use of audio in public places as long as there is no expectation of privacy. By dispelling fears with facts around deploying and implementing audio sensors, customers can confidently include audio in their surveillance systems and gain a more effective security solution. Who is affected by this? Truth be told, everyone from the end user to the manufacturer is affected by this issue. Not to mention the strain this puts on law enforcement who are tired of ‘wasting time’ and effort out in the field on these nuisance alerts. When an end user receives a bill for their false alarm, many of them will immediately blame the integrator and or the monitoring center for a faulty set up and management and expect the integrator to remedy the situation, including carry the burden of paying the fines. The integrator, on the other hand, will turn to the manufacturer, assuming faulty equipment and installation instructions; therefore, looking for reimbursement for the cost. What is the average false alarm fee? It depends on many factors, and especially your first responder assigned location for responseIt depends on many factors, and especially your first responder assigned location for response. According to the Urban Institute, fees generally range from $25-$100 for the first offense, rising as high as a few thousand dollars per false alarm if a location has a large number in a single year. What’s worse, in extreme cases, alarm systems may even be blacklisted by the police dispatch center if they have raised too many false alarms in the past. Why do you believe audio is the ideal technology for secondary source verification? Video surveillance has been the main option for security monitoring and alarm validation for decades, however industry professionals are realising that video alone is not enough. Video only tells half of the story, by adding audio capture, the responsible party gains a turnkey solution with the ability to gather additional evidence to verify alerts and expand overall awareness. In reality, audio’s range is greater than the field of view for a camera. Sound pickup is 360 degrees, capturing voices, gunshots, breaking glass, sirens, or other important details that a fixed camera many not see. How would a secondary source verification system work with audio? Using a video monitoring solution equipped with audio, the microphone will pick up the sounds at the time a visual alert or alarm is triggered. If embedded with classification analytics, the microphone will send alerts for specific detected sounds. The captured audio, and any notifications are immediately sent to the monitoring station, where trained personnel can listen to the sound clip, along with live audio and video from their station. When law enforcement receives a validated alarm, they can better prioritise the response From here, an informed decision can then be made about the validity of the alarm, along with what the current threat is at the location. If the alarm is in fact valid, the information is then passed along to the law enforcement within minutes. When law enforcement receives a validated alarm, they can better prioritise the response. It also provides more information in a forensic evaluation. Are there any additional resources you would suggest looking into? Yes, we would suggest looking into the following to see a few different perspectives on the matter: NSA Support For 2018 Model Ordinance For Alarm Management and False Alarm Reduction Partnership for Priority Verified Alarm Response Support for the Term “Verified Alarm” and Prioritising Verified Alarm Responses Urban Institute Opportunities for Police Cost Savings without Sacrificing Service Quality: Reducing False Alarms
Gallagher Security, a division of Gallagher Group, a privately-owned New Zealand company, is a global presence in integrated access control, intruder alarm and perimeter security solutions. Gallagher entered the global security industry in the 1990s with the purchase of security access control business Cardax. In the last several decades, the company has leveraged its experience in electric fence technology to develop a variety of innovative solutions used to protect some of the world's most high-consequence assets and locations. Solving business problems Among Gallagher’s recent innovations is the Security Health Check, a software utility that enables customers to run an automated check on their Gallagher Command Centre security system. To get an update on the company, we interviewed Richard Huison, Gallagher’s Regional Manager for the U.K. and Europe, who says he has a passion for technology and solving business problems. Huison says working in the industry for more than 20 years has shown him you can never stop evolving and adapting. Q: What are Gallagher's points of differentiation versus competitors? Huison: Gallagher’s strengths are in solving business problems outside of the normal access control and intrusion detection solutions. Enforcing company policy through compliance and competency is what really matters to business continuity. Using Gallagher Command Centre to oversee the security, health and safety and compliance brings true business value to the client who benefits from reduced costs and risk to the success of their growth and strategy. Q: What is the biggest challenge for customers in the security market, and how does Gallagher help to meet that challenge? Huison: A great solution fit is key. Where most fail is choosing a solution that does not meet the needs of the client in 10 to even 20 years’ time. As businesses evolve and grow, so must the security solution. In a recent conversation, a client had to replace a 300-door access control system that was no longer supported. ‘Why Gallagher?’ they asked. The answer: ‘If you had chosen Gallagher 10 years ago, we would not be having this conversation.’ Ensuing the system you choose is legacy-compliant is king. Gallagher’s brand is well known for protecting Critical National Infrastructure Q: Please describe Gallagher's geographic presence in the UK and Europe. Huison: Gallagher’s brand is well known for protecting Critical National Infrastructure. They choose to adopt our solutions because we meet the highest levels of resilience against cyber-attacks. Our ability to modernise legacy systems ensures the maximum return on investment with minimal disruption to business continuity. Gallagher solutions cover a broad mix of verticals, with strengths in high security, education and large corporate entities. Our Channel Partner network is continually growing so more clients can benefit from the diverse and powerful Gallagher Command Centre software. Q: Describe how Gallagher is typically integrated into larger systems. Huison: Our systems offer the flexibility of being standalone or globally networked via our Multi-Server environment. Most integration happens logically where data is pushing into our Command Centre database. The single point of truth allows for minimal data errors and efficiencies around manual input. The total cost of ownership is greatly reduced in allowing the system to work for the client and not the other way round. Over and above this, Integration into other solutions brings that rich data back to one software front end. Q: What is Gallagher's biggest challenge and how will the company seek to meet that challenge? Huison: Our biggest and continual opportunity is being a relentless innovator. We are not short of ideas and how we are bucking the trends with our solutions. Broadcasting these messages is not always easy in the digital age. This is why Gallagher is investing heavily in more shows, publications and specific vertical conferences globally. Q: What is the market's biggest misconception about Gallagher? Huison: Our brand is known for perimeter solutions with our monitored Pulse Fence. What many forget is we have a very powerful access control and integrated intrusion detection solution that meets Government standards around the world. We are unique in that all three can be controlled via one software platform that is cyber-resilient and infinitely configurable to suit many verticals. Q: What is your message to the security market? Huison: Many see Gallagher as only suitable for large and complex sites. I openly challenge our audience, speak to us and you may find we can provide an Enterprise Level solution that is delivered on budget and provide an outstanding return on investment for the client. Our pedigree of 80 years shows we never stop innovating and building that trusted advisor status with many lifelong clients.
The boundaries between the smart home market and security market at large are narrowing. Amidst a wave of expansion, suddenly everything is becoming digital. Home automation has been around for close to 30 years but hasn’t really hit it big because integration hasn’t been that simple. Now that the Internet of Things has stepped into the market, home automation is really taking off. As technology in the smart home market advances, the gap between the residential and professional security markets is growing smaller. Additional revenue for security industry There will continue to be more opportunity for interoperability, and home automation will continue to grow and eventually become a norm. Growth in the residential security market and its position as the channel for smart home solutions, have attracted numerous new entrants. Telecoms, cable operators, and CE (consumer electronics) manufacturers are joining traditional security players as they compete to fulfill consumer demand for safety and security. Connected products also provide a layer of competition as consumers must decide whether having category devices such as doorbell video cameras, networked cameras and other products suffice for their security. Smart home services can provide additional revenue streams for the security industry. In Parks Associates’ 2017 survey of U.S. security dealers, 58% report that smart home service capabilities enable extra monthly revenue. Almost half of dealers also note they have to offer smart home devices and services in order to keep up with their competition. Data capture form to appear here! Residential security solutions Growth is going to be slow and steady. Everyone needs to be realistic about that" The trend has no doubt accelerated in the last couple of years. New collaborations are being made between audio-video (AV) suppliers and security solution providers. The clientele of high-end AV products is becoming increasingly concerned with home security and property protection. So, in recent months, the requirement for residential security solutions has been increasing as technical solutions can go hand in hand with AV installers’ capabilities and client base. “One of the big mistakes many make is that they assume – based on some of the hype and big market investments – that the smart home market is set to explode,” says Michael Philpott, Senior Practice Leader, Consumer Services at Ovum. "This is not the case – growth is going to be slow and steady. Everyone needs to be realistic about that, rather than expecting some rapid ramp up simply because some big names have entered the market.” Pressure to upgrade security standards Surprisingly for what has historically been something of a grudge purchase, in the context of home automation, security is seen as a solution some consumers are looking for. Another security aspect of home automation is cyber security, in particular how it applies to various IoT devices in the home. Now as connected devices gather personal information from realms long considered private and protected – the bedroom, the kitchen counter, the nursery – the risks are higher than ever. All of the data that various devices and sites have collected can be combined, shifted and then exploited by marketers or even stolen by hackers. Both manufacturers of smart home products and the companies that install them are feeling pressure to upgrade security standards. They are moving to set policies that will regulate who has access to data and how it is used. Ease of installation Advances in the home market are increasing customers’ expectations as well as adoption of newer technologies A recent revelation that some “smart TVs” might be listening to conversations and transmitting them to "third parties" caused an uproar. These sets have voice activated features that enable users to change channel, turn on a DVD or browse the internet by speaking to the screen or remote. The fine print in privacy policies contains warnings that general conversations are also being heard, and one company even told owners to turn off this function if they were concerned. Another impact of smart homes on the security marketplace is to raise expectations about the capabilities of commercial systems. Products made today for residential applications are very high quality, easy to install (do-it-yourself, or DIY), and have very rich feature sets. End users expect their commercial solutions to have a similar ease of use and ease of installation. Geofencing in commercial applications The quality of video that people are seeing at home is motivating some legacy commercial customers to finally move to IP video from lower resolution analogue cameras. A higher percentage of commercial customers use mobile applications to view integrated video and access control data. People’s experience with smart thermostats has them asking for geofencing in some commercial applications. In short, advances in the home market are increasing customers’ expectations as well as adoption of newer technologies. Read part two of our smart home mini series here.
Qumulex is a new startup with a mission to provide physical security integrators a transition path to embrace the technology of the cloud and a subscription-based business model. Qumulex’s products seek to provide capabilities to embrace the cloud without an integrator having to turn their back completely on the ‘transactional revenue’ of installing new systems. As the transition happens, Qumulex offers a product line that supports any mix of systems from on-premises to the cloud. The flexible deployment model – enabling a cloud installation, an on-premise installation or any combination – is one of the ways Qumulex seeks to differentiate itself in the market. Installing fully on-premise system The Qumulex cloud-based platform uses a gateway device located on-premises to which local cameras are connected The system is designed so that an integrator can install a fully on-premise system and then later ‘flip a switch’ and transition to a cloud model, says Tom Buckley, VP Sales and Marketing. The Qumulex initial 1.0 system launch is currently entering its final beta test. Full commercial availability is expected in the first quarter of 2020, which the company will highlight in a bigger 20x20 booth at ISC West next year. The Qumulex cloud-based platform uses a gateway device located on-premises to which local cameras are connected. Ensuring cybersecurity, the gateway provides a ‘firewall’ of sorts to avoid any cybersecurity threat from entering an enterprise through a vulnerable IP camera. The system is designed to be ‘cloud-agnostic’ and to work with any public or private cloud, using Docker software and ‘containers,’ a standard unit of software that packages code and all its dependencies so an application runs quickly and reliably from one computing environment to another. At launch, the Qumulex system will use the Google cloud. Greater situational awareness The open platform approach will enable users to assemble best-of-breed solutions Another point of differentiation for the new platform is a unified access control and video surveillance environment – both are part of the same program. Access control can drive video events and vice versa for greater situational awareness. A unified system avoids having to integrate separate systems. A big emphasis for Qumulex is ease of use. They have designed the user interface to be as simple and intuitive as possible, using consumer-oriented systems such as Nest and the Ring Doorbell as a model of simplicity. Finally, the open platform approach will enable users to assemble best-of-breed solutions. Keeping it simple, the system offers native integration with only the major camera manufacturers that represent most of the market: Axis, Hanwha, Arecont, Panasonic, Vivotek and Sony. Longer-term storage Other cameras can be included using the ONVIF interface. On the access control side, the system will initially be compatible with Axis door controllers, Allegion wireless door locks and ASSA ABLOY Aperio wireless door locks. Future versions of the software will seek to integrate HID Edge and Vertx and eventually Mercury panels. The gateway device may incorporate only a solid-state drive (SSD) for buffering Qumulex is taking a ‘mobile-first’ approach. The software is designed as a ‘progressive web app,’ which means is it is adaptable to – and fully functioning in – any smart phone, mobile device, laptop, or on a desktop computer with multiple monitors. The gateway device may incorporate only a solid-state drive (SSD) for buffering, or as many hard drives as the customer wants for storage. Short-term storage is available in the cloud, but local hard drives may be used for longer-term storage which can get expensive given the monthly fees of cloud storage. Using third-party server To manage the variety of scenarios, Qumulex will offer a line of gateways and recorders, or a customer can use a third-party server along with Qumulex, which is an open system. Qumulex will use a manufacturer’s representative sales model and has already signed up 11 rep firms covering the United States (the initial target of the launch). The company has been spreading the word among integrators, too, first at the ISC West show last spring, when 98 integrators saw demonstrations of the system at a suite in the Palazzo. Another 48 integrators saw the system at ESX in Indianapolis in June. At the recent GSX show in Chicago, Qumulex had a booth on the show floor, where they scanned 450 badges that yielded 176 unique integrators. Entering the physical security market Qumulex just closed a second round of funding, which does not include any ‘institutional’ money Buckley estimates there are around 10,000 total security integrators in the United States that sell products similar to theirs at their price point. They are working to build their database to reach out to those integrators. (Exacq had more than 4,500 dealer/integrators before it was sold to Tyco/Johnson Controls.) Qumulex is the third company to enter the physical security market by the same team that launched two other successful startups in the last 20 years: Exacq Technologies (sold to Tyco in 2013) and Integral Technologies (sold to Andover Controls in 2000). Both previous companies were built around a need to help the integrator community transition to newer technologies. Qumulex just closed a second round of funding, which does not include any ‘institutional’ money. The first round of investment involved only the founders, and the second round added some ‘angel’ investors to the mix. The funding allows more flexibility and control over the company’s timeline and the evolution of the product’s feature set, free of outside mandates, says Buckley.
Comelit has worked closely with its Gold Partner, MRFS Group at Inspired Living’s flagship Impact House development, to ensure residents in upgraded apartments can experience seamless smart home automation in one all-encompassing solution. Set in Croydon London, Impact House has undergone an extensive programme of redevelopment from a largely vacant office building to create 197 contemporary one and two-bedroom micro-flats and 39 larger one, two and three-bedroom apartments, including four exclusive, larger duplex layouts. Comelit smart home automation solutions Comelit’s specialist SimpleHome system incorporates home automation, without compromising style Designed for modern, luxurious urban living, MRFS Group, who has worked closely with award winning Inspired Living on a number of projects from a security perspective, introduced Comelit’s specialist SimpleHome system to the top level apartments at Impact House to incorporate home automation, without compromising style. Adam Tokarski of Inspired Living, said “Impact House has been transformed into a light filled landmark setting for contemporary apartment living. Finished with high specifications throughout, we were keen to ensure the ground-breaking larger and duplex apartments offered the height of luxury.” Smart security Adam adds, “We turned to MRFS Group to advice on an integrated design to present new residents with smart security and home automation. On recommending Comelit’s SimpleHome we initially saw for ourselves its ability to control heating and lighting via the stylish door entry system and supporting app capability. Its flexible design allowed us to work with MRFS to create a bespoke solution for Impact House that was simple to use and finished in a sleek design.” Simplehome smart home automation system Simplehome is Comelit’s smart home automation system, which operates with door entry in one user-friendly integrated solution, providing homeowners with full control of their lighting, heating and ventilation. With an ability to programme schedules for up to seven days, Simplehome can be operated remotely using Comelit’s dedicated app, available via smartphone or tablet and connecting to a home router. Ross Wilkins, MRFS Group Director of Projects and Integration added, “When it came to door entry and incorporation of home automation to the 39 top-end apartments, systems had to be considered in line with the change of purpose to the building and how to coordinate installation with minimal cabling requirements." Door entry monitor Using the door entry monitor as a master control unit for Simplehome reduces the wall clutter within each apartment" He adds, “Using the door entry monitor as a master control unit for Simplehome significantly reduced the wall clutter within each apartment. This combined with Simplehome’s control equipment being din rail mountable and very space efficient appealed to Inspired Living, as it allowed maximum footprint to each apartment.” Chris Carroll, Comelit Business Development Manager concluded “Technology continues to play a significant role in our daily life and increasingly driving the demand towards home automation. This is where inspirational developers such as Inspired Living, with the support of our Gold Partner, MRFS Group, are leading the way by integrating facilities such as SimpleHome in apartment offerings." Easy installation He adds, “The professional installation, especially in redevelopment programmes such as Impact House, ensures homes can instantly benefit from the convenience and home control factors, without compromising on security or finishing design.”
Often spread over large premises, housing expensive equipment and with a high number of visitors accessing the site every day, care homes face numerous threats. Care home safety and security is a big issue, and ensuring the safety of patients, staff, visitors and assets is a top priority but also a challenge, so by installing access control systems workers are able to easily manage areas around a building. Access control systems can also carry out functions such as time and attendance, staffing level management and parking management. “Access control systems are increasingly being used to enhance safety and security in residential care homes by restricting and monitoring the movement of staff, residents and visitors without impacting on the residents’ everyday lives,” say access control specialists, Nortech. “Installing an effective access control system not only provides a flexible form of security but also one that is bespoke to each individual site.” Importance of access control systems Access control can be anything from hard copy visitor books through to identity cards for doors, gates and vehicle barriers Access control allows staff to manage, control, monitor and restrict the movement of people or vehicles in, out and around an individual site. Access control can be anything from hard copy visitor books through to identity cards for doors, gates and vehicle barriers. Access control systems can be easily installed to ensure that only authorised persons can access specific areas. In more sophisticated facilities, systems can also be used to restrict access to areas that need to be kept separate for the safety of other patients, such as isolation rooms. Access control solutions in care homes Care homes are known to be targets for criminals because they hold valuable goods such as computers and IT equipment and sensitive patient data as well as the personal possessions of staff, visitors and patients. To combat this and deter thieves, a growing number of premises are now installing access control systems to offer instant, flexible protection. One system Nortech can offer is a hands-free access control solution which is both secure and user-friendly. This Nortech system uses Nedap’s uPASS access readers which offer both convenience and security. UHF ID badges and uPASS access readers Each member of staff is issued with a long-range (UHF) electronic ID badge that they carry on a lanyard or clip. The UHF ID badges are automatically read by the uPASS readers at a distance of up to 2m allowing staff access though doors without the need to physically present their ID card to the reader. Two advantages of this hands-free system are that it allows staff to push trolleys or wheelchairs or to carry equipment easily around a care home whilst also avoiding the spread of germs or viruses through constant contact with door handles. Integrating access control system with security solutions Access control systems can work on a small scale for just one door or used as part of a wider security system The ease of integrating access control with other security measures is another reason why the system is so appealing, as access control software enables hospitals and care homes to provide even tougher protection for their sites. The systems are often effectively linked to the likes of CCTV, property marking, perimeter protection or intruder alarms. Access control systems can also work on a small scale for just one door, as well as being used as part of a wider security system. They provide users with a great deal of flexibility according to individual requirements. Enhancing security of hospitals, residential care homes By using access control as a method of security, different authorisation levels can be easily set, thereby preventing people from accessing areas they do not have clearance for. New photo ID cards can also be created instantly for new staff or if a replacement is required. Electronic access control systems are increasingly being used to enhance safety and security in hospitals and residential care homes. In these environments, staff often needs to gain access through doors while escorting patients in wheelchairs or beds or when carrying sterile equipment, etc. so hands-free access is the ideal solution. Card-based access control systems Managers, trained staff, ancillary staff, residents and visitors can all be assigned a pass card that will allow them access around the building appropriate to their status. Nortech has supplied products and solutions to the security industry for over 25 years as an independent British company. The company uses extensive experience and expertise to create new security products to fit their clients’ needs and designs everything with the customer in mind.
Located in the Southern Vietnamese metropolis of Ho Chi Minh City, the Deutsches Haus office tower is a symbol of cooperation between Germany and Vietnam. Opened in September 2017, it is the country’s first building to earn LEED (leadership in energy and environmental design) Platinum environmental certification and serves as a cultural, commercial and diplomatic hub in the region. Next to the Consulate General of the Federal Republic of Germany the 25-story building with a 40,000-square-meters floor area is home to regional offices of international firms such as VISA, Adidas, Schneider Electric, and Bosch Vietnam. As premium amenities, Deutsches Haus also features a gourmet cafe, multifunctional conference and events area, health club, and rooftop restaurant. Creating a challenging security environment Deutsches Haus needs to meet the highest security demands: All security systems, including security guard teams From a security manager’s perspective, this multi-use blend of diplomacy, business, and leisure facilities – in a building fully accessible to the public – creates a challenging security environment. As the seat of the Consulate General of the Federal Republic of Germany, Deutsches Haus needs to meet the highest security demands: All security systems, including security guard teams, have to be approved by the Federal Foreign Office of Germany. Adding to the challenge, Deutsches Haus is located opposite from the Consulate General of the United States of America – and in close vicinity to the Consulate General of France and the British Consulate General – on a busy intersection between two main streets. Therefore, monitoring pedestrians and automobile traffic on the building’s perimeter is just as crucial to end-to-end security as tracking public and high-security areas on the inside. Detecting security events automatically In search of an adequate video security solution, the team at Deutsches Haus knew that high-definition cameras alone would not suffice. The reason: When several hundred cameras are required to secure an area of this size, personnel tend to be overwhelmed by the amount of video feeds. After only 20 minutes, the average operator misses 90 percent of important scenes, as studies have proven. Bosch experts covered the building and its perimeter with network security cameras For this reason, modern IP security cameras feature Intelligent Video Analytics – using algorithms and AI-based image recognition – to support operators by detecting security events automatically. Bosch experts covered the building and its perimeter with network security cameras featuring built-in Intelligent Video Analytics. Indoor areas like the entrance doors, reception area, lobby, café, as well as parking garages and corridors to the fire escape staircases are monitored by over 170 DINION IP starlight 7000 HD and FLEXIDOME IP panoramic 7000 MP cameras. Alerting security personnel of illicit behaviour The building’s elevators are also protected by Bosch cameras. Thanks to built-in-intelligence, IP cameras automatically alert security personnel of illicit behaviour, for instance persons accessing restricted areas. The building’s perimeter and parking lot are safeguarded outdoor-approved AUTODOME IP starlight 7000 HD cameras with pan-tilt-zoom (PTZ) capabilities. Integrated with a third-party solution to open barriers for authorised vehicles, the cameras can automatically track moving objects such as cars and pedestrians – and warn personnel of threats – with their 30x zoom lens while obtaining images under low light conditions via Bosch starlight technology combined with Intelligent Video Analytics. As a key requisite, the networked cameras are able to withstand the city’s four-month rain period and prove resistant to vandalism. Enhancing safety of building occupants The staff can easily announce and notify a building guest about a forgotten purse which was left in the café PAVIRO, the Public Address and Voice Evacuation system of Bosch was installed in the building for the safety of building occupants. The PAVIRO solution makes it possible for occupants to feel safe in the building while enjoying high quality music and excellent Public Address speech intelligibility. The staff can easily announce and notify a building guest about a forgotten purse which was left in the café. To make building evacuations as efficient as possible, the PAVIRO solution provides phased evacuation: automated messages direct occupants to immediate safety. Next to this, building occupants and guests can also enjoy high-quality music in the rooftop restaurant, café, health club and event areas which of course contributes to the nice building atmosphere. Providing government-grade security For the building owner, PAVIRO can establish long-term cost-saving and minimise total cost of ownership. The system is especially eco-friendly because less amplifiers are needed due to power-load sharing of the amplifier architecture, which in turn requires fewer batteries. Since opening day, the Bosch system has provided government-grade security at Deutsches Haus in Ho Chi Minh City. “I am proud to have Bosch both as a tenant and as a brand who secures Deutsches Haus with their high quality and reliable video security cameras and sound systems,” added Ryan Lower, Property Director, Colliers International – Deutsches Haus. While meeting the challenge of securing diplomatic and enterprise assets in a publicly accessible building, the future-proof solution provides an important reference in this dynamic market.
Being a property management and home security service provider, DOM UK Ltd. considers specialised door security solutions for different premises such as holiday homes, serviced apartments and other temporary accommodations. By implemented keyless solutions on a rented property or serviced apartment provides effortless access granted by property managers and ease of control. Guests can also benefit as the last thing they want to worry about is looking after an extra set of keys. DOM Tapkey cloud-based smart locks DOM Tapkey, is a cloud-based smart lock, which diminishes the problem of remotely managing property access, including the expense and hassle of constant key exchanges, the disruption of early check-ins and overstays, and minimise the security risks of unauthorised access. A similar issue was put across to DOM UK by a popular AirBnB situated in Oxford. Pillow Talks are a specialist property management business based within Oxfordshire. Both Pillow Talks and their tenant, Ginger Video, who are renting premises for their business needs, wanted to replace their existing mechanical locks with an alternate, safe and secure digital locking solution. Allowing them full management and control of the premises. Digital locking system With DOM Tapkey, users can use the same ID on several smartphones and tablets simultaneously that works for temporary tenants or small business owners renting premise, allowing multiple access at any one time. DOM Tapkey is a revolutionary way to lock and unlock the doors to homes and offices The revolutionary digital locking system allows users to manage access and security of their home or office environment with the easy-to-use Tapkey app. They can add or remove users with smartphones and transponders on their smartphone conveniently. Whether at work or a meeting, it’s a quick and easy process. This locking system offers an innovative plug-and-play solution for all security needs. Home and Corporate Security National Sales Manager, DOM UK Ltd, Mr. Lloyd Chitty states “The project itself had been installed by one of our trusted partner and security expert, Oxford SMS (now J.Priest&Son), the tenant was highly impressed by the product and service provided by Mr. Jason Priest, they requested for a digital cylinder to be installed within their private home and labelled the locking cylinder as a new 21st Century system.” DOM Tapkey access control solution is more than just a digital door opener. It’s also a smart management tool that allows homeowners to remotely program electronic keys, send authorisations to other users, share access and receive event notifications. DOM Tapkey is a revolutionary way to lock and unlock the doors to homes and offices. Simply place the smartphone against the digital cylinder and avail instant access.
Universities push traditional access control to its limits. The more one asks of it, the tougher it gets. If one wants to monitor access all over campus. To know who comes and goes to computer rooms and classrooms. One would like to filter access to conference and seminar rooms according to the time — lecturers all day, cleaners and contractors after hours. Meanwhile, one wants students to be safe 24/7, without compromising the sense of freedom they enjoy on campus. Traditional electronic door security Our Aperio wireless locks integrate seamlessly with more than 100 different security systems" Mechanical lock-and-key security cannot do this. Managing keys weighs facilities staff down. Students lose them all the time, and they’re expensive and laborious to replace. The traditional solution — wired doors with card readers — is costly to fit and run. There is an alternative. “Battery-powered electronic locks with inbuilt RFID readers are a cost-effective way to upgrade existing access control and bring it to more doors,” says Lars Angelin, Business Development Manager for Wireless Locks at ASSA ABLOY Opening Solutions EMEA. “Our Aperio wireless locks integrate seamlessly with more than 100 different security systems. You don’t even need to change your smart-cards. They fit all kinds of doors.” “And because they are battery-powered and wire-free, they’re much more cost-effective to install and run than traditional electronic door security.” It sounds great in theory. But what about the real world? These 5 universities have experienced an impact already. University of Liverpool, England A BREEAM sustainability rating of ‘Excellent’ was reward for innovative architecture that combines aesthetics with environmental awareness. Vine Court’s sustainable features include rainwater harvesting, solar water heating and battery-powered Aperio wireless electronic locks. Unlike wired access control, Aperio wireless locks use little electricity. Catherine Anderson at the University of Liverpool called Vice Court ‘a new and exciting benchmark for the Student Accommodation Sector.’ Lund University Faculty of Law, Sweden Convenience is king: with Aperio wireless locks, security managers block lost cards without traipsing to every door The Law Faculty wanted to replace their access system without asking 50,000 students and staff to return existing smart-cards for reprogramming. Aperio made the process almost invisible from a user perspective. They didn’t even need to revalidate at a reader. Convenience is king: with Aperio wireless locks, security managers block lost cards without traipsing to every door. A Pacom Unison security platform handles everything seamlessly. Facilities staff spends less time on admin and more on security. Aberdeen University, Scotland At Aberdeen’s refurbished Student Village, Aperio online cylinders and certified security locks cover doors requiring different grades of security. Cost efficiencies came at installation stage — no cabling to the doors means no expensive electrical contractors — and will continue through the locks’ operational life. Unlike standard wired access control that requires ‘always-on’ mains electricity, Aperio wireless locks are powered by batteries. These typically need replacing every couple of years — and that’s it for maintenance. HafenCity University Hamburg, Germany Aperio electronic cylinders filter access to the media centre, library, cafeteria and offices A partnership between SIEMENS and ASSA ABLOY provides intelligent, transparent electronic access control at a new docklands hub for the university. Aperio electronic cylinders filter access to the media centre, library, cafeteria, seminar rooms, staff rooms, laboratories and offices. Locking with these wireless RFID devices enables the university to remain an open, welcoming space without sacrificing staff and student safety. University of Birmingham, England Two new accommodation blocks at the university’s Vale Village complex needed locks to integrate seamlessly with a pre-existing campus security system, including Gallagher Command Centre software. Aperio locks now secure almost 1,800 doors with a low-cost solution that eases the key management workload for facilities staff. Everything is controlled from the Gallagher interface. And because Aperio is scalable, they can add new doors and buildings whenever they choose.
Hanwha Techwin America, a global supplier of IP and analogue video surveillance solutions, announces that Planet Fitness, with the help of their preferred system integrator Adirondack Direct, recently incorporated a video surveillance solution from Hanwha Techwin and Genetec that not only enhances security but also improves operations. Each of Planet Fitness’ corporate-owned clubs throughout North America is outfitted with approximately eight to 15 video cameras that provide around the clock coverage of the parking lot, lobby, break room, the fitness area where members workout and other key areas – without invading private areas, such as locker rooms and other intimate spaces. Intelligent motion detection Hanwha’s SNF-8010 5 MP 360-degree fisheye camera provides 5MP at 20FPS which captures smoother video After issuing a Request for Proposal, Planet Fitness Senior Vice President of Corporate Club Operations Jim Esposito said they tested several of the camera and Video Management Systems (VMS), but ultimately decided on Hanwha video surveillance cameras managed by the Genetec Security Center unified platform. Esposito said they wanted to use Hanwha’s 360-degree cameras in particular because they provide more coverage, yet they save in hardware expenses because fewer cameras are needed. Hanwha’s SNF-8010 5 MP 360-degree fisheye camera provides 5MP at 20FPS which captures smoother video at a higher framerate with true day and night function. Built-in on-camera de-warping allows instant access to PTZ, quad view, and panorama views. Alarm triggers for the Hanwha SNF-8010 include intelligent motion detection, audio detection, tampering detection, alarm input and network disconnection. Providing bookmarks of recorded incidents A typical system setup at Planet Fitness includes placing cameras 25 feet from the wall and 50 feet apart which provides almost 2,000 square feet of coverage per camera. Club managers, regional managers and corporate employees manage the system via the Genetec Security Center which provides convenient bookmarks of recorded incidents so that – instead of time spent searching through video – events are already tagged. Adirondack Direct also offers a 24-hour monitoring service and liaisons with law enforcement when needed. “We knew that Planet Fitness would need thousands of video surveillance cameras for this project and it’s very important to consider reliability and functionality as well as durability,” said Adirondack Direct Director of Security and Technology, Tim Collins. “Hanwha has the lowest customer return number and that means that they manufacture products that aren’t sidelined by constant replacement and repairs.” Video surveillance management Anyone engaging in obnoxious behaviour will likely be the recipient of a Lunk Alarm and the flashing lightsCollins said Adirondack Direct has long recommended Security Center from Genetec for video surveillance management because it provides the best open-architecture platform, robust features and is easy to use. Security Center blends IP security systems within a single intuitive interface to simplify operations and empowers organisations through enhanced situational awareness, unified command and control and connectivity to the cloud. While the Hanwha-Genetec solution has provided an excellent security system – as well as protection against liability for slip and fall incidents – it’s also improved operations in multiple ways by providing invaluable business intelligence, said Esposito. Planet Fitness has a judgment-free environment for individuals who want to work out, but don’t want to have to endure the negatives so often found in gyms: loud grunts, the clanging of dropped weights and aggressive behaviour. Anyone engaging in obnoxious behaviour will likely be the recipient of a Lunk Alarm and the flashing lights, sirens and unwanted attention that accompanies it. Providing video evidence When a Lunk Alarm is pressed, Security Center creates a bookmark of the event Use of the Lunk Alarm – or lack of use – can be an indicator of how the club is operating. In order to monitor and evaluate the use of the Lunk Alarms, Adirondack Direct has integrated the Lunk Alarm into the Hanwha-Genetec video solution. When a Lunk Alarm is pressed, Security Center creates a bookmark of the event which provides video evidence of what preceded the alarm and how it was managed. Gyms typically have automated external defibrillators (AEDs) in the event a member suffers a medical emergency. At Planet Fitness facilities outfitted with the Hanwha-Genetec solution, once an AED is removed from its cabinet, a sensor is activated to shut off the music in the club to provide a calmer atmosphere. The system also creates a bookmark in the VMS and notifies managers and regional managers that an AED has been deployed. Identifying areas of improvement The Hanwha-Genetec Planet Fitness solution also provides key employee analysis that can help managers identify areas of improvement. Each facility has rubber floors that must be cleaned daily and Adirondack Direct has placed a sensor on a floor scrubber that creates a bookmark and recording in Security Center when the device is moved. Video evidence verifies whether the floor was actually cleaned or if the scrubber was just relocated. Planet Fitness management can re-orient that employee on the proper policies and procedures Each break room is outfitted with a sensor that creates a video bookmark every time the door is opened. If an employee visits too often, Planet Fitness management can re-orient that employee on the proper policies and procedures. For day to day efficiencies, video analytics can be a valuable tool. If an employee is constantly leaving the front desk to go to a storage closet for a particular item, they can make changes including moving the item closer to the front desk. Losing sales opportunities “If during an overnight shift the camera indicates that there was no motion at the front desk for a prolonged period of time, then that’s a problem,” said Esposito. “We expect someone to be in that position greeting and welcoming members so if someone isn’t there, the video can help us understand why.” A big question for Planet Fitness is have they been losing sales opportunities without realising it? A big question for Planet Fitness – that can be answered via video analytics – is have they been losing sales opportunities without realising it? “What we’re exploring now is a virtual line that counts the number of people that come and go in the club,” said Esposito. “We know how many people check-in. So, if a club checks in 500 people in a day, but there are 600 people that enter the door, that can be lost revenue.” Delivering a safe environment Esposito said they chose Hanwha cameras and the Genetec platform because they knew that they needed a solution that was at the forefront of technology, with the flexibility to grow with them and meet their future needs. He added the solution delivers a safe environment that is appreciated by everyone. “It’s somewhat of a security blanket for our members and employees,” he said. “They appreciate our no intimidation mantra and the fact that we have created this safe and secure environment that offers a judgment-free zone where people can do their own thing.”
Round table discussion
Public spaces provide soft targets and are often the sites of terrorist or active shooter attacks. Public spaces, by definition, require easy accessibility and unrestricted movement. Given that openness, what security technologies can provide real results? We asked this week’s Expert Panel Roundtable: How is technology innovation impacting the security of public spaces?
Driven by technology developments such as voice recognition, smart devices and the Internet of Things, our homes are getting “smarter” all the time. Increasingly, we expect our residential environments to be responsive to our voice commands, whether we are adjusting a thermostat, turning on a light, or lowering the window shade. Smarter home integration yields new opportunities and challenges for home security, too, which contributes an element of safety and protection to the convenience aspects of smart homes. We asked this week’s Expert Panel Roundtable: How are new smart home systems impacting security?
Passwords are one of the most familiar elements of information systems, but also one that can be overlooked or underutilised. New alternatives are emerging, and the role of passwords is evolving in the age of the Internet of Things. We asked this week’s Expert Panel Roundtable: How is the role of passwords changing in physical security systems?
Door security: Manufacturers & Suppliers
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