Rhombus, a pioneer in cloud-managed physical security, announced the launch of three new additions to its AI portfolio that transform how organisations search, analyse, and respond to security events.
Powered by the release of Rhombus Faces 2.0, combined event search, and a new ChatGPT integration, these AI-powered tools enable security teams to instantly locate specific incidents through natural language queries and automation—dramatically reducing investigation time and improving response efficiency.
Critical security challenges
Rhombus is making it easier for all organisations to conduct smarter, faster investigations
These new AI features address critical security challenges across education, retail, manufacturing, hospitality, and other sectors where the speed of incident reporting and reaction is critical. From monitoring campus safety and preventing retail theft to securing manufacturing facilities and protecting hotel guests, organisations can enhance existing security operations with more intelligent automation.
With this launch, Rhombus is making it easier for all organisations to conduct smarter, faster investigations, prevent adverse events, and reduce resource drain.
Integrating ChatGPT and advanced AI
“Security teams are often inundated with video footage, and can spend hours manually searching for specific incidents they need to review,” said Brandon Salzberg, Vice President of Engineering, Rhombus.
“Our latest release fundamentally changes this dynamic. By integrating ChatGPT and advanced AI into our platform, we’re enabling customers to find critical security events in seconds, while automating many routine tasks that otherwise bog down security operations. This launch continues our focus to advance businesses from traditional video monitoring to truly intelligent security management.”
Key features of the Rhombus AI-powered tools
- OpenAI ChatGPT Integration: Users can now hone in on specific events by simply describing what they are looking for in natural language. The ChatGPT integration interprets these descriptions and instantly locates relevant footage. The system automatically marks these events on the timeline for quick review and export.
- Enhanced Facial Detection: With its Faces 2.0, Rhombus offers next-generation facial recognition algorithms that deliver more accurate identification across camera feeds. Security teams can track movement patterns, receive real-time alerts about unauthorised access, and maintain detailed logs of facility entry and exit.
- Intelligent Event Recognition: With its new combined event search, Rhombus leverages advanced AI models to quickly and automatically detect and categorise security events, eliminating hours of manual video review. This enables Rhombus to efficiently locate people of interest using facial recognition, clothing colour, and region filters. It also facilitates searches for licence plates and vehicle colours, while consolidating views from cameras, access control systems, and other devices into a unified interface.
- Enterprise-Grade Scalability: Built on Rhombus’ unified cloud platform, each of these new tools helps process video data across hundreds or thousands of cameras while maintaining sub-second response times. Organisations can easily expand coverage without compromising performance or user experience.
Availability
Beginning now, Rhombus customers can begin using each of these powerful tools, including gaining early access to the ChatGPT integration in Beta.
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