Casino security

Security teams at casinos and gaming facilities are challenged daily to balance a welcoming and guest-focused attitude with a firm and capable presence to prevent and handle security issues, manage surveillance and security systems, and protect employees, guests, and assets. And all of this needs to be accomplished while complying with strict gaming regulations. An experienced security systems integrator can assist you with many of those challenges, including the very important job of ensuring that the correct security technologies are integrated and installed correctly to avoid downtime and maintain regulatory compliance. On the flip side, partnering with the wrong security integrator can be an expensive lesson with disastrous financial consequences due to system interruptions that can shut down gaming operations. However, selecting the right security systems integrator is not always an easy task. To get the answers you need, you need to ask the right questions. Here’s a list of criteria to help get the search process started. It’s vital to hire a systems integrator who has significant experience in the gaming and casino industry 1. Relevant and proven industry experience This may be one of the most important factors for you to research. It’s vital to hire a systems integrator who has significant experience in the gaming and casino industry. You wouldn’t hire a plumber to fix your roof or a chef to repair your car, so why consider hiring an integrator without relevant work experience in your specific industry? Does the integrator have experience working with security solutions for casinos and gaming facilities similar to your facility? Have they worked with gaming commissions in your state? Do they have the gaming certifications necessary to ensure your new system is in compliance? And what specific projects have they done – with references you can contact? Even more, look for a systems integrator who has strong relationships with contractors, suppliers, unions and equipment suppliers, as they may need to call on them for assistance during the course of your installation. 2. Security systems knowledge Security technologies are evolving at an unprecedented pace which presents obvious advantages and some hidden dangers. It’s important that you select a systems integrator who not only installs products well – but also works very closely with equipment and software manufacturers to develop new and innovative solutions for the most challenging installations.It’s also important to ask about their procedures and processes for after-hours emergency situations Look for systems integrators that utilise integration and testing facilities to evaluate which system configuration and specific components meet your functionality needs, lighting challenges, resolution and frame rate requirements, and recording accuracy demands to ensure your system provides you with the highest levels of identification while maintaining regulatory compliance. Since no two systems are ever alike, it’s also important to look for custom integration capabilities employing solutions from different manufacturers to ensure you are getting the best possible solution on an application by application basis. 3. Brand loyalty versus conflicts of interest There’s no doubt that security professionals have their preferred brands. This can be based on prior experience, proven reliability, superior customer support, or even personal relationships. But it’s also no secret that price and sometimes spiffs can play a deciding role on which products a reseller recommends. Be specific to ask questions about the systems integrator’s line card – which manufacturers’ products do they actually represent and why? And how do they select specific products for specific applications? If the answers to these simple questions seem vague, there may be more at play than meets the eye. The more choices a system integrator has at their disposal, the higher the probability they are providing the best system products and configurations for your specific installation. 4. Accelerating resolutions How is the integrator’s firm structured? How long have they been in business? Who will be your daily contact? How long have members of the integrator’s team been with the firm? What experience do they have? It’s also important to ask about their procedures and processes for after-hours emergency situations, as you will likely need service after normal business hours. Find out if they offer on-demand remote system support to address problems immediately, and to accelerate resolutions if and when there is a failure. The more choices a system integrator has at their disposal, the higher the probability they are providing the best system products and configurations for your specific installation Most importantly, verify that they have technicians who can get to your physical location quickly in the event problems need to be addressed physically in order to keep your property in compliance. Even though it can be overlooked, it’s important to assure the system integrator’s organisational structure meshes well with your general requirements before starting a relationship. 5. Pricing structure Of course, price is important, but while an integrator’s pricing should be competitive, it should be viewed as one of many selection criteria.An experienced systems integrator with casinos and gaming facilities will understand local, state, federal, and tribal regulations A security systems integrator with a proven track record of successfully configuring, installing, and servicing projects like yours, on time and on budget, is worth more than the small amount of money you might save by going with a low-cost integrator. 6. Knowledge of gaming regulations A systems integrator who has experience working with casinos and gaming facilities will understand local, state, federal, and tribal regulations, and will provide you with a gaming surveillance and security solution that minimises disruptions to your operations during its installation and after your new system has been implemented. Along with the requirement standards of performance, quality and reliability, compliance is critical to ensure fluid gaming operations. 7. Adding value with industry references Industry references are invaluable in determining your ideal choice. First, ask them to provide client contacts from their reference list, and contact those individuals. Questions to ask include: Did the integrator clearly understand the reference’s requirements? How did they contribute to the solution? What challenges did they need to overcome? Did the company deliver on time and on budget? How has the system(s) been operating since implemented? How has their support been? Why would you recommend them? A good security systems integrator will take extra steps to ensure your security solution is always working 8. Asking the right questions There are very few security systems integrators who can address all of a casino’s or gaming facility’s needs, but they do exist, and you’ll find them if you do your homework. Look for an integrator that can add value and not just take direction. A good security systems integrator will volunteer ideas to reduce maintenance costs, take extra steps to ensure your security solution is always working, and help save your casino money. Their success will be determined by their initial ability to understand your challenges and deliver the best possible solution to resolve them. And it all starts with choosing the right partner by asking the right questions.

After the 2012 Sandy Hook school shooting, Jody Allen Crowe set out to develop a threat suppression tool to address school violence. Five years later, the result of that effort is the Crotega Threat Suppression System, displayed this year at ISC West. The remotely-deployed threat suppression system drenches a perpetrator with a repulsive water-based solution, thus impairing their ability to enact violence. The solution irritates eyes, throat, lungs and skin, but does not cause permanent injury. Cleanup is easy using water and detergent. The solution is manually deployed in predetermined zones, which limits the affected areas in a building. Touch-screen control enables rapid deployment, which can also be integrated with Threat Alert buttons and/or gunshot detection. Benefits of suppression systems The Crotega Threat Suppression System is designed to deter workplace violence, disrupt active shooters, and delay threats until help can arrive. Introduction of the system is timely given the unrelenting sequence of school shootings and workplace violence that dominate the news. The system uses a “Repuls” solution sprayed from the ceiling in 5-, 10-  or 15-second bursts.We did the industry standard testing to make sure we had a product that wouldn’t harm anybody” Crowe started the company in 2013 after Sandy Hook, doing research in his garage for the first couple of years. Investors joined and, in 2014, the long journey began to bring the system to market. The process involved obtaining multiple patents, testing the product, and addressing any fire code or other regulatory issues surrounding its use. Crotega has been working with fire marshals in their home state of Minnesota for three years to address fire code issues and has determined that there are no concerns. There are only 30 seconds of spray in the tank, so it does not delay building egress and doesn’t conceal or shroud an egress. “We did the industry standard testing to make sure we had a product that wouldn’t harm anybody,” says Crowe, Crotega Founder and President. “It’s intensely irritating, but it doesn’t do any irreparable harm to anybody.” Since last August, the company has moved from product development into full-scale marketing. An in-house sales team locates end user customers, and then puts them in touch with a local integrator in the area. Crowe started the company in 2013 after Sandy Hook, doing research in his garage for the first couple of years Exhibiting to integrators “We’re pulling the sales through integrators to train them to become a self-sustaining integrator for us,” says Crowe. “There are a couple of integrators we are training, and then we are finding other integrators that are meeting our requirements. “They can’t just do surveillance because there is a mechanical install involved, too. They have to be able to handle the mechanical install and then link it to surveillance.” As an exhibitor in the Emerging Technology Zone at ISC West, Crotega showed the product off to integrators and consultants. “This year our ISC West schedule filled up,” says Crowe. “We are lining up consultants to work with us, and we had some people bringing customers to see us at ISC.”Violence, especially in the back-of-the-house in Indian casinos, is a big issue. And that has energised that vertical for us" Current events tend to keep active shooter incidents and workplace violence top-of-mind. For example, the Las Vegas shooting in October energised awareness about the possibility of casino violence throughout the gaming industry, Crowe says. “It got people thinking,” he comments. “We don’t hear much about violence in casinos – especially Indian casinos, which are very quiet about what happens there. But violence, especially in the back-of-the-house in Indian casinos, is a big issue. And that has energised that vertical for us.” Other vertical markets include government buildings, military buildings, commercial buildings and religious buildings. Before founding Crotega, Jody Allen Crowe spent 18 years on Native American reservations as a teacher, principal and superintendent, where he observed the effects of prenatal exposure to alcohol. He developed school programs designed around the research of brain damage from Fetal Alcohol Syndrome. Crowe is also the founder of Healthy Brains for Children, a non-profit organisation focused on lowering the incidence of prenatal exposure to alcohol. Crowe has written a book, “The Fatal Link,” that posits a connection between perpetrators of school violence and pre-natal exposure to alcohol.

You could say concerns about privacy are “trending” in our increasingly data-driven world. Unease about how Facebook and other high-tech companies use and share data dominates the news, and the full impact of new European Union (EU) regulations is about to be felt around the world. By May 25, companies that collect data on EU citizens will need to comply with strict new rules around protecting customer data, as enumerated in the General Data Protection Regulation (GDPR). But how do the new regulations, and broader concerns about privacy, affect the physical security market? We asked this week’s Expert Panel Roundtable: How do privacy issues and regulations, such as GDPR, impact physical security systems and how they are managed?

Dahua Technology USA, a video surveillance solutions provider, will showcase a new line of multi-sensor IP cameras incorporating the latest technology advancements at ISC West 2018 in Las Vegas. Solidifying Dahua Technology’s strong commitment to its customers, they will debut three state-of-the-art multi-sensor options providing better image resolution, application customisation and improved total cost of ownership for the consumer (TCO). The camera delivers a single stitched 180-degree panoramic view without distortion and can display four individual HD views at the same time Panoramic multi-sensor bullet camera Delivering the ultimate performance in panoramic camera offerings, the panoramic multi-sensor bullet camera (DH-IPC-PF83230N-A180) will house four individual 8MP sensors with 4.5mm lenses. Providing the same coverage that would typically be provided by multiple standard cameras in the same setting, the multi-sensor minimises maintenance, cabling and support costs, as well as installation time. The camera delivers a single stitched 180-degree panoramic view without distortion and can display four individual HD views at the same time. These cameras are well suited for education, retail and both commercial and residential verticals where higher resolution at an affordable price is a crucial objective. DH-IPC-PDBW5831N-B360 multi-sensor camera The second multi-sensor camera (DH-IPC-PDBW5831N-B360) offers four individual 2MP sensors, each with a vari-focal 3-8mm motorised lens. This innovative flexible multi-sensor camera allows the four sensors to be independently positioned anywhere on the track for enhanced customisation and requires only one Ethernet and one power supply cable, thus minimising maintenance, cabling, support costs, and installation time. The IPC-PDBW5831N-B360 is an ideal solution for casinos, banks, retail spaces, and commercial/residential areas where multiple scenes must be monitored simultaneously. The DH-IPC-HDBW4231FN-E2 camera is perfect for a long hallway, corridor or the entrance to a building for capturing details from both directions Integrated Smart IR The third multi-sensor camera (DH-IPC-HDBW4231FN-E2) features dual low-light 2MP sensors each with a 2.8mm lens and integrated Smart IR up to 65ft (20m). This camera is perfect for a long hallway, corridor or the entrance to a building for capturing details from both directions. The camera allows the end user to minimise maintenance, cabling, and support costs, as well as installation time. This multi-sensor camera is ideal for locations where a customised solution is needed for the safety of at-risk occupants is essential such as educational, correctional, commercial and residential verticals. Built-in Video System (IVS) analytics Most of the new multi-sensor cameras offer True Wide Dynamic Range (120 dB) (all except for PF83230), a True Day/Night IR Cut Filter, H.265 and H.264 dual codecs, and built-in Intelligent Video System (IVS) analytics (all except for PF83230), all enclosed by an IP67-rated weather-resistant housing. “Dahua Technology continues to strive to identify customer challenges and develop new technology that bring these solutions to the US market. Our expanding line of multi-sensor cameras continue the Dahua Technology tradition of providing high performance, high-value solutions the market is looking for,” said Jennifer Hackenburg, Sr. product manager at Dahua Technology USA.

Sony’s latest SNC-HMX70 security camera maintains an all-round 360-degree hemispheric view with no blind spots – ensuring full situational awareness in a wide range of indoor surveillance applications. The camera's fixed lens and high-resolution 12-megapixel CMOS sensor stream crisply detailed, high-resolution video at a smooth 30 fps. This assures that people and objects are seen clearly, even in challenging lighting conditions.  Harshly backlit windows, lobbies and entrances are no problem for the SNC-HMX70. Intelligent Auto Exposure analyses front and backlighting in the scene, fine-tuning exposure for perfect footage in any lighting conditions. The camera’s wide 92dB dynamic range captures crucial image detail, even in high-contrast scenes with extremes of light and shade.  Its slim, low-profile styling makes the SNC-HMX70 ideal for discreet round-the-clock monitoring in environments ranging from retail stores, banks, casinos and commercial buildings to schools and offices. Mounting is quick and easy with supplied twist/click mounting ring, while Power-over-Ethernet connection simplifies cabling.Even greater monitoring flexibility is provided by a choice of Panoramic, Quad and Corridor viewing modes  24/7 situational awareness Unlike conventional PTZ (Pan, Tilt, Zoom) cameras, the SNC-HMX70 maintains total situational awareness of the entire coverage area. This means that a full-resolution 360-degree image can always be recorded, even if only a portion of the scene is being scrutinised in close-up.  To provide an undistorted rectangular view, this hemispheric image can be ‘de-warped’ – using Video Management System software or the camera’s own edge de-warping function that provides three simultaneous views. In addition to full image circle and de-warped views, remote E-PTZ (Electronic Pan, Tilt and Zoom) allows high-resolution monitoring of specific Regions of Interest (ROI). Even greater monitoring flexibility is provided by a choice of Panoramic, Quad and Corridor viewing modes.  Smart coding and video analytics Smart Coding intelligently distinguishes between noise and crucial picture information, as well as between moving and static parts of the scene. This reduces video bitrate by up to 50 percent, cutting network data demands without compromising picture quality. Through Sony’s technology partnership with Bosch, the new SNC-HMX70 uses powerful on-board video analytics that can accurately track movement through the camera’s entire coverage area. This makes the SNC-HMX70 ideal for applications such as people counting or detection of suspicious activity. In addition, metadata is streamed from the camera to client software for further use in business analysis or search. With the SNC-HMX70, security users can be confident that no detail gets missed when it really matters" Hemispheric monitoring “The new SNC-HMX70 is compact, discreet and unobtrusive – but it’s remarkably powerful for its size,” notes Yoshikazu Hirano, General Manager of the B2B Segment Business Division at Sony Imaging Products & Solutions Inc. “Hemispheric monitoring offers a really big advantage over conventional PTZ cameras that sacrifice wide-area situational awareness when they’re zoomed in to see unusual activity in close-up. With the SNC-HMX70, security users can be confident that no detail gets missed when it really matters.”

Pelco by Schneider Electric, a global provider of surveillance and security, announced a new initiative to deliver fully-integrated, scalable solutions incorporating predictive and automation capabilities. The solutions-led approach helps end users better leverage technology to solve specific application problems, improve their organisations’ effectiveness and respond to a wide range of challenges using Pelco’s VideoXpert video management system software. The company will be showcasing a variety of solutions targeting specific markets including traffic management, law enforcement, transportation, oil and gas, casinos and education at ISC West 2018, booth #20031, from April 11-13. By focusing on end user problems in all functional areas, we can offer tailored solutions that provide cities and enterprises a more complete view" Tailored solutions for safe city surveillance “Today’s world is being driven by the convergence of data from multiple management systems to form a single operational picture of a city, a road network or a facility,” said Robert Beliles, Pelco Chief Marketing Officer. “By focusing on end user problems in all functional areas, not just security, we can offer tailored solutions that provide cities and enterprises a more complete view, enabling them to be more effective and responsive to the needs of their citizens, employees and customers.” Traffic operation managers and engineers often rely on a patchwork of video cameras and third-party platforms to help keep traffic moving and pedestrians safe. A slowdown at one intersection often has a ripple effect, effectively backing up traffic along main thoroughfares and increasing commute times exponentially. VideoXpert video management system The combination of Pelco’s VideoXpert video management system with the wide range of Pelco cameras and video analytics helps cities deploy sophisticated traffic management solutions in a fraction of the time with a lower total cost of ownership. Using this solution, traffic engineers can respond appropriately to congestion - whether that means adjusting signal timing or dispatching emergency services. They can also begin to predict pedestrian and traffic patterns to improve traffic flow. By leveraging Pelco’s city surveillance expertise and integration of video and analytics with various communication tools and emergency response platforms, law enforcement officials are able to protect against and rapidly respond to criminal activity, traffic incidents and a variety of other threats. This same approach can be applied to numerous vertical markets supported by Pelco today. Pelco is also introducing enhancements to its popular, award-winning VideoXpert (VX) video management system platform Improvements in detection technology, cybersecurity Pelco is also introducing enhancements to its popular, award-winning VideoXpert (VX) video management system platform, which supports the company’s move toward tailoring solutions to meet the needs of its customers. Included in the VX Pro 2.0 and VX Enterprise 2.2 software releases are advances in detection technology, IT management, cybersecurity, automation, and operational efficiency. Additionally, customers will find a few ‘throwback features’ such as motion pixel search to identify and alert operators to motion within specific camera field of view areas and full de-warping capabilities on the VXPortal webview without having to administer all the client software. Security education sessions at ISC West 2018 In Booth 20031, conference attendees can experience Pelco’s advanced solutions in action and learn how its solutions can be customised to meet industry and application-specific needs. Attendees can also hear more about Pelco’s point of view and solutions-based approach to security during the following education sessions: Another Brick in the Firewall: Security leaders discuss the elements of complete cyber protection – Wednesday, April 11 at 3:45 – 4:45 p.m. Interoperability: The Engine Running Safe Cities – Thursday, April 12 at 1:15 – 2:15 p.m.

Cherokee Nation Entertainment (CNE) is the gaming and hospitality arm of the Cherokee Nation, operating multiple casinos and hotels across northeast Oklahoma, USA, including the prestigious Hard Rock Hotel & Casino Tulsa. Concerned that their security team was spending an overly large number of person-hours reviewing video recordings searching for a single person of interest, CNE sought to reduce the time it took to review security footage, so their security team could remain focused on proactive tasks, and optimise their day-to-day efficiency. CNE also wanted to obtain and assess accurate data on occupancy and visitor trends for business intelligence purposes. Furthermore, CNE wanted to be alerted to security-related events in real-time, in order to handle security issues as they developed.  savVi’s video surveillance solution                                   CNE selected savVi, Agent Vi’s on premise video analytics solution, due to the wide range of video analytics capabilities that savVi offers. Over 1,000 savVi licenses were purchased, allowing cameras at CNE’s ten Oklahoma-based casinos to be enabled with different combinations of real-time event detection, video search and business intelligence capabilities. CNE utilises the video search capability most widely – to enable rapid search through the surveillance video to pinpoint events of interest – and therefore video search capabilities are enabled on the majority of cameras at the sites. Business intelligence capabilities are mostly deployed around the various gaming machines, and at entrance and exit points, to show traffic patterns and real-time people counts. Real-time event detection capabilities are used largely for the high-security areas to ensure that CNE’s security team is informed regarding situations, as they unfold. savVi is deployed through integration with a range of Axis network cameras, primarily the AXIS P3225 and Q3505 fixed cameras, the AXIS P5635, Q6044 and Q6045 PTZ cameras, and for outdoor vehicle search, the AXIS Q3708 fixed camera with three sensors. CNE uses Milestone XProtect Corporate Video Management System (VMS), which is fully and seamlessly integrated with savVi, a Milestone Certified Solution. savVi’s video search capabilities allow for verification of personal injury claims by customers who may be trying to defraud the casino savVi’s real-time event detection savVi’s video search capabilities are of considerable importance to CNE. There is a prevailing need for the casinos to be able to swiftly locate specific events within masses of footage (“incident remediation” as it is known within the entertainment industry). Among other things, this allows for verification of personal injury claims by customers who may be trying to defraud the casino. Previously, the security team’s time was heavily occupied by observing hours of footage in search of a specific person or incident. savVi now enables CNE to run the search automatically, allowing far more effective use of the operators’ time, and reduced search time from as much as 16 hours for a single search, down to a matter of minutes.  savVi’s real-time event detection capabilities are primarily used by CNE to ensure a safer and more secure environment within the casino parking facilities. By immediately alerting to any suspicious event, such as people loitering or cars moving in an unauthorised direction, the security team can monitor events and act accordingly as they unfold. savVi’s heat mapping capabilities savVi also allows CNE to gather and analyse essential business intelligence data on occupancy and visitor trends. savVi delivers accurate headcounts, meaning that the security team is constantly aware of how many people are on-site and using the casino facilities. This provides essential knowledge in the case of an emergency where a facility might need to be evacuated, and also helps prevent over-crowding. By utilising savVi’s heat mapping capabilities, CNE has knowledge of which areas of the casino are more heavily populated, and at what times. CNE can then leverage the data collected in a number of ways, including negotiating leasing deals for externally-owned casino equipment and knowing which internal locations require heavier investment of machines and personnel. This puts CNE well ahead of its competitors, as it is one of, if not the, first gaming company to employ Business Intelligence through video analytics. SavVi’s deployment in CNE’s casinos is an endorsement of the great benefit that savVi’s video analytics capabilities" savVi’s video analytics capabilities “It was savVi’s swift and effective video search that caught CNE’s attention when searching for an enhanced security solution, in particular due to the automated query ability,” said Joshua Anderson, Director of Surveillance and Technology, Cherokee Nation Entertainment. “We have been extremely impressed with savVi’s capabilities and the quality of its performance, and fully expect savVi to increase efficiencies and provide true ROI which will have a major impact on the bottom line.”  “Cherokee Nation Gaming Commission’s approval of savVi’s deployment in CNE’s casinos is an endorsement of the great benefit that savVi’s video analytics capabilities offer to gaming concerns,” commented AJ Frazer, VP Business Development, Agent Vi. “Having selected to deploy the full range of savVi video analytics functionalities, savVi offers CNE valuable insights into the activities and customer experience at their multiple sites, benefitting both CNE and their customers.”

Pivot3, the hyperconverged infrastructure performance and technology provider, announced Caesars Entertainment EMEA has deployed Pivot3 HCI to ensure robust protection of critical video surveillance data and to future-proof its IT infrastructure to support a wider range of workloads. Support multiple mission-critical workloads Pivot3 unifies storage, compute and virtualisation resources into a powerful, easy-to-deploy solution that reduces cost, IT complexity and organisational risk. With Pivot3, Caesars’ can now support multiple mission-critical workloads, including video surveillance, on a single high-performance and cost-effective infrastructure platform. “We selected Pivot3 because we have complete confidence that its highly-resilient HCI technology will protect our video data,” said Charles Rayer, IT director, Caesars Entertainment EMEA. “In today’s sophisticated gaming environment, it’s critical that video data is protected, always available and easily accessible at any time, from any device or location. Pivot3 supports our broader roadmap initiatives with the opportunity to expand hyperconverged to our datacenter and enterprise computing applications, which helps future-proof our investment and drive additional value across our organisation.” In addition to Pivot3, Caesars EMEA is deploying Milestone video management software (VMS) across its 14 sites Video surveillance & management solutions Caesars Entertainment is one of the most established and innovative brands in the global gaming industry. Its EMEA division has a diverse portfolio of gaming, entertainment, restaurants and bars at locations throughout the United Kingdom, South Africa and Egypt. The organisation relies on highly-integrated video surveillance solutions to capture the data that drives business intelligence and ensures compliance and continuous operations. The addition of Pivot3 to its ecosystem helps protect against system failures, operational interruptions and lost revenues, which cannot be tolerated in strict regulatory environments such as gaming. Milestone video management software In addition to Pivot3, Caesars EMEA is deploying Milestone video management software (VMS) across its 14 sites in the region. Pivot3’s interoperability and ease of integration with Milestone stems from its ability to consolidate VMS hosting, security applications and associated data, and all client workstations into one centralised platform. Caesars EMEA’s individual sites incorporate 75 to more than 200 video surveillance cameras. “HCI is the ideal platform for mission-critical applications, like video surveillance, that require the highest degree of protection, resiliency and availability,” said Brandon Reich, video surveillance practice leader, Pivot3. “Pivot3 is designed to handle the rigors of enterprise IT environments with the fastest, simplest and smartest HCI available, and we’re excited to support Caesars’ video data protection needs as well as their infrastructure growth going forward.”

Dallmeier, a worldwide acknowledged solutions provider for the casino industry, has just returned from G2E Asia show where the company has had a successful launch of their new innovative Smart Casino Solutions, extremely well received by the visitors. Smart Casino Solutions “In recent years we have worked diligently and invested heavily in Research and Development, aiming to create innovative flexible solutions for the gaming industry as a whole, delivering comprehensive real-time hands on results.”, said Konrad Hechtbauer, Project & Application Development Director of Dallmeier Electronic and Managing Director of Dallmeier International. “We aim to establish ourselves as a complete turnkey solution provider with a wide offering of innovative Smart Casino products, that can easily be combined or presented as individual modules and/or interfaced with third party technologies to meet the needs of the end user in their environment.” Dallmeier’s vision is to create innovative operational systems which could in real-time manage different business areas and concepts Dallmeier’s vision is to create innovative operational systems which could in real-time manage different business areas and concepts, giving the operators complete control of all areas of their properties, such as Gaming, Security, Surveillance, Hotel, Retail and Strategic Marketing, etc. “Security, traceability, overall operations’ management from every angle and aspect, and a complete detailed analysis of the obtained data are the key elements building our innovative systems”, added Konrad Hechtbauer. During G2E show Dallmeier’s Casino Team had conducted dedicated personal demonstrations, where invited guests could see and experience all new developments recently introduced by the company.  Advanced surveillance technologies “For years Dallmeier was worldwide known for their advanced surveillance technology and we are now ready to pursue different business opportunities and strategies, aiming to place Dallmeier as a leading strategic partner for the casino operators. In the coming years we’ll continue to develop our product offering to support overall casino operations management, creating new systems for live gaming, solutions for various security aspects, and options and modules to enhance operators’ strategic marketing”, finished saying Konrad Hechtbauer.

Manchester-Boston Regional Airport opened to serve the state of New Hampshire and the surrounding New England community in 1927, a little over two decades after the Wright brother’s first powered flight. Located three miles south of central Manchester, the Manchester-Boston Regional Airport is the fourth largest passenger and third largest cargo airport in New England. The airport is also the busiest in the state, qualifying under the Federal Aviation Administration (FAA) as a “small hub primary commercial service facility.” Airport redevelopment project The 1990’s brought a large redevelopment project to the airport, sparking more modern facilities, increased room for aircraft, and a range of new shops and restaurants. By 2012 it had become clear that the airport and its parking areas required enhanced surveillance. Increased foot traffic, manpower, and federal safety regulations resulted in the awarding of an FAA grant for a new surveillance system.Increased foot traffic, manpower, and federal safety regulations resulted in the awarding of an FAA grant for a new surveillance system The Manchester-Boston Regional Airport faced a lengthy decision-making process when it came to security camera manufacturers, requiring products able to support the unique applications and varied environment of the airport. The security team monitored a range of spaces both in and outdoors, and required products that excelled under all of these varying situations and lighting conditions. The selected cameras needed to provide full high-definition video across multiple open areas, while also delivering detailed, close-up images within busy, crowded spaces. The airport’s FAA grant included stipulations regarding the types of products that could be purchased with the supplied funds, specifying that the selected system must qualify under the “Buy American” standard. This provision meant that all potential selections not only meet the technical requirements, but also be Made in USA. Arecont Vision: Foundation for security system After a year of exploring the market, the client determined that Arecont Vision was the only manufacturer that not only satisfied the “Buy American” stipulation, but did so without sacrificing the airport’s fundamental security requirements by providing a wide range of high resolution megapixel cameras.Arecont Vision was open in demonstrating its Made in USA product design, manufacturing, quality control, and support as part of the selection process Arecont Vision was open in demonstrating its Made in USA product design, manufacturing, quality control, and support as part of the selection process. Securadyne Systems was selected as the systems integrator. Extensive planning determined which Arecont Vision products to install, where to do so, and how the installation process would be accomplished. Once Manchester-Boston Regional Airport chose Arecont Vision cameras as the foundation for their security system, they began to collaborate with On-Net Surveillance Systems, Inc. (OnSSI) to supply the video management system (VMS). OnSSI is an Arecont Vision Technology Partner Program member, with many joint customers around the world, demonstrating proven integration between the two company’s products and support services. Arecont cameras chosen by airport security team The Arecont Vision SurroundVideo® multi-sensor camera series piqued the security team’s interest for its 180° panoramic capabilities. Passengers, staff, and aircraft crew move frequently and often swiftly from one location to another in varied lighting, yet all proved trackable with the SurroundVideo cameras and the OnSSI software. The placement of SurroundVideo cameras at the Manchester-Boston Regional Airport provides comprehensive coverage while reducing the number of cameras needed overall, a feat that was especially useful in large areas such as the airport’s apron. The security team chose cameras from the Arecont Vision MegaDome® series, which are equipped with a wide range of innovative features For locations that required a single coverage view, the security team chose cameras from the Arecont Vision MegaDome® series, which are equipped with a wide range of innovative features. Features such as low light capabilities and remote focus and zoom all proved crucial to the airport’s requirements. Casino Mode™ is available in the 1080p versions of the MegaDome series, a feature that proved to be as useful at the Manchester-Boston TSA checkpoints as it is in a Las Vegas casino. Casino Mode guarantees 30 frames per second to capture every detail on fast-action applications, an incredibly effective tool when investigating security situations involving many complex, small movements for both live and forensic viewing.Casino Mode guarantees 30 frames per second to capture every detail on fast-action applications for many complex, small movements in both live and forensic viewing Investigating criminal or worker concerns Manchester-Boston Regional Airport has installed over one hundred and fifty Arecont Vision cameras, and the video surveillance system is continuing to grow. The latest installation of Arecont Vision products included the lower level of a parking garage as well as a newly renovated passenger checkpoint area. When asked if there are any specific incidents in which Arecont Vision cameras proved useful, Mr. Mueller responded, “Every other day we use the cameras to investigate criminal or worker concerns. We go back and monitor them for possible safety issues on the ramps, for passenger interaction, and for worker interactions. Anytime someone expresses a concern to me, they can come in and we can watch the footage together. I try to make sure that the option to view footage is fairly transparent, which has proved very useful to everyone. "SurroundVideo 180° cameras were again utilised in the latter situation due to the client’s satisfaction with stitching together images from multiple 180°s." Paul Mueller, Manchester-Boston Regional Airport’s security manager, stated, “We were sure to go back to Arecont Vision during this process. We have had a good working relationship with them for the past five years, and they enable us to use less cameras while still maintaining full view of inspection areas.”Primary camera views are displayed and monitored all the time, while others can be pulled up and played back as issues arise Passport and ticket inspection made easy Arecont Vision cameras are monitored 24/7 in the airport’s communications centre. Primary views are displayed and monitored all the time, while others can be pulled up and played back as issues arise. The system also allows for particular divisions within the Manchester-Boston Regional Airport to monitor cameras that are applicable to their work, such as in the parking garage. In terms of responsiveness, Arecont Vision makes it a top priority. “We had an issue recently with the lack of detail in some of the views for when people were having their passports and tickets inspected by TSA employees,” Paul stated, “An Arecont Vision rep came out and agreed that we could improve images, so he pulled the cameras and re-installed a newer firmware version which allowed for finer adjustments, completely and efficiently solving our problem.” Arecont Vision prides itself in its relationship with clients such as Manchester-Boston Regional Airport and to its continued design and manufacturing of quality, innovative, and industry-leading cameras within the United States for customers to use worldwide.

Qognify, the provider of big data solutions for physical security and operations, announces that Golden Lion Marbella, one of Panama’s top-ranking casinos, has selected Qognify VisionHub to upgrade security, safety, and operations. Formerly the Princess Casino Marbella, Golden Lion features one of the largest casinos in Panama City which will now enjoy total coverage with Qognify’s security solution for gaming featuring its market leading VMS, VisionHub. The casino environment is an enticing target for criminal behaviour for both visitors and employees – with large amounts of money constantly changing hands. Continuous, reliable 24x7x365 monitoring is a necessity for theft and fraud prevention, allowing casino security management to identify, verify and resolve unfolding incidents. VisionHub provides 100% system availability combined with high-definition video quality casinos need when monitoring card playing and money counting. Deterring criminal behaviour The security program at the casino serves as both a deterrent and accurate, non-refutable method to settle disputes. “VisionHub gives us the ability to view gaming sequences from many different angles and zoom in for close-ups,” said Mr. Hasky, President of Sortis Hotel, Spa & Casino, Golden Lion Marbella. “If a dispute arises, we can scroll through the video quickly – back and forth – and view images from several cameras simultaneously. We can see the fine details, which cards each player held, the exact amount of a bet and when it was placed.” Specific industry experience is particularly important in the gaming industry. “Gaming is a challenging environment that requires an exceptional enterprise solution,” said Moti Shabtai, CEO and President of Qognify. “The solution our teams designed for Golden Lion Marbella enables them to cost-effectively monitor the entire casino operation, with high-quality video. In turn, this facilitates the prevention of potential security issues, promotes the safety of guests and protects the integrity of casino operations.”

Seven Feathers installed a BoonAssist TQ manual revolving door at the entrance to the lounge Boon Edam, a manufacturer of security entrances and architectural revolving doors, announced that Seven Feathers Casino Resort, located in Canyonville, Oregon, has installed a Boon Edam BoonAssist TQ revolving door in its new, 2150-square foot, non-smoking Steelhead Lounge. I-5 Design is the design/build firm that completed the project. Seven Feathers Casino Resort, one of the premier resorts in the Pacific Northwest, is among the fastest growing destination resorts in the region. It’s a place where guests experience the thrill of Nevada-style gaming, fabulous food and beverages, live entertainment, a full-service spa, indoor pool, fitness center, world-class RV Resort, and more. BoonAssist TQ revolving door “We decided to do away with our poker room on the smoking floor and re-model that space for our non-smoking patrons,” explained Andrew McAuley, Construction Project Manager for Seven Feathers Casino Resort. “We originally looked at a sliding door, but we were concerned about gusting winds and even snow infiltrating the space. A vestibule would have been great, but we just didn’t have the room. Our architect came up with the idea to install a revolving door to minimise the footprint and create that all-important air seal.”McAuley continued, “We had a pair of store-front doors, and we decided on the revolving door after the re-model had started. We were under a time constraint, and we reached out to a number of manufacturers, but only Boon Edam could meet our timeline. Our architect told us that Boon Edam is a global company and they make really great doors.” Efficient and economical “The Boon Edam entrance is doing a real nice job for what we wanted to accomplish” Seven Feathers installed an 8-foot diameter BoonAssist TQ manual revolving door at the entrance to the lounge from the street. “The door literally goes into the lounge where people are sitting, and now we can keep all of that seating,” said McAuley. “With the door’s power assist feature, our customers don’t have to push as hard and for our elderly guests that’s important.” The Boon Edam revolving door is installed with half the door outside the building and half the door inside the lounge. So, not only does Seven Feathers have more useable, comfortable space, but they saved money not installing a huge awning to protect an entrance constructed entirely outside the building envelope.“The Boon Edam entrance is doing a real nice job for what we wanted to accomplish—the revolving door concept has definitely been successful. It’s aesthetically pleasing and it fits our upscale lounge look and feel. There are several competing casinos in our area, so we have to work hard to delight our customers, while keeping our costs in check,” concluded McAuley.