SAFR from RealNetworks, Inc., announced SAFR® Inside, a new app component of its Facial Recognition and Computer Vision Platform that runs on ACAP enabled cameras with edge processing capabilities. SAFR Inside reduces network traffic and server overhead and thus lowers overall deployment costs. The first version of SAFR Inside runs on the new AXIS Q1615 Mk III Network Camera announced. Facial recognition and mask detection SAFR Inside enables network cameras like the AXIS Q1615 Mk III to...
Dallmeier electronic is “Exclusive Platinum Sponsor” of the WGPC 2020 (World Game Protection Conference) at the Tropicana Las Vegas (Las Vegas, NV) from 23 to 26 March 2020. There, the pioneer of video technology for casinos will showcase how casino managers can improve cooperation with regulation authorities, deal with criminal activities proactively, and make day-to-day operation much more productive. With over 20 years of experience in the field of video security and data managem...
We are always in pursuit of clearer and more colourful images not only for their eloquent appearance, but also for practical reasons, since clarity and vividness usually means more information concerning safety. A lot of violent crimes are more likely to take place at night in major cities according to a 2019 report from Security Magazine. And the demand for cameras to perform in low-light environment is on the rise, as shown in 2019 IHS report, growing at 20.6% CAGR from 2018 up to 2023. Dahua...
BirdDog, a manufacturer of NDI tools announces the launch of NDI wallplates, further extending the reach of NDI into the world of Professional AV. Features of NDI wallplate Debuting at ISE and shipping from December 2020, the BirdDog NDI wallplate features include: NDI Hardware for permanent mounting on walls and boardroom tables Two models: Wallplate output for playing out NDI to two destinations simultaneously such as dual boardroom TV Screens and Wallplate Input with EDID for encoding t...
Dortronics, a pioneer in electric locking hardware and controls for the security industry, is showcasing several access control solutions at ISC East (Booth 447), November 20-21 at the Jacob K. Javits Convention Center. Dortronics will highlight the capabilities of its 4800 series interlock door controller, waterproof pushbuttons, and electric strikes that can accommodate a wide range of applications and markets and can solve multiple security challenges. Operating door interlock and mantrap s...
Dallmeier electronic, the German video information technology manufacturer, presents its new website. The website features a completely reworked content, intuitive navigation and a clear design language reflecting the new corporate design. The web presence particularly addresses the requirements not only of end customers in the company's various core markets, but also partners and installers. The transformation of Dallmeier electronic from camera manufacturer to provider of integrated solutions...
To reduce installation difficulty and extend the effective monitoring range of cameras, Dahua Technology, a video-centric smart IoT solution and service provider, launches mini PT/PTZ series, a small-sized IP cameras with various pan and tilt ranges. Boasting compact design and excellent product performance, the mini PT/PTZ series offers a cost-effective solution for various small- and medium-sized applications such as retails, hotels, casinos, supermarkets, entrances, etc. Effective monitoring range In the past there were mainly two ways to set the monitoring angle during the complicated installation process. Installers could either adjust the camera with the help of tester or one person looks at the screen in the control room, and the other person adjusts the camera accordingly. Thanks to mini PT/PTZ series, neither is required anymore since you can remotely alter the camera angle by yourself at any time via computer, thus saving labour cost. Users can also choose ceiling or wall mount just by adjusting the mounting plate of the machine Users can also choose ceiling or wall mount just by adjusting the mounting plate of the machine, which reduces the cost of purchasing additional accessories. Another competitive advantage brought by mini PT/PTZ series is that the effective monitoring range is expended. Since cameras are no longer at a fixed angle, the monitoring area can be enlarged by rotating the cameras. In other words, users only need to buy fewer cameras for wider monitoring range, and as a result, reducing the cost of purchasing. Enabling safer society Moreover, through mini PT/PTZ system, users can not only adjust the angle but also zoom in at will if they want to see the details more clearly when certain things occur, which function is supported by the excellent performance of Dahua Technology’s IP cameras. It is anticipated that very soon Dahua mini PT/PTZ family will welcome its new member DH-SD1A404XB-GNR that supports people counting and heat map for automatic calculation of the customer flow. In general, Dahua Technology’s new mini PT/PTZ series features powerful optical zoom and accurate pan/tilt performance while saving a great deal of money and labour force in terms of installation and purchasing, which advantage makes it a good choice for users especially from areas where labour cost is high. With a mission of ‘Enabling a Safer Society and Smarter Living’, Dahua Technology will continue to focus on ‘Innovation, Quality, and Service’, to serve partners and customers around the world.
German manufacturer Dallmeier announces a development partnership with AnyVision, a pioneer in AI-based facial, body, and object recognition. The aim of the cooperation is to integrate AnyVision’s facial recognition technology into the Dallmeier ‘HEMISPHERE’. The HEMISPHERE software platform offers customers from various industries a wide variety of modular solutions for security applications and business process optimisation. From the optimisation of marketing activities to forensic evaluations – the use of facial recognition technologies is becoming increasingly important for customers of video technology solutions. The integration of AnyVision’s technology will enable Dallmeier customers to utilise facial recognition data within various modules of the Dallmeier HEMISPHERE software platform. Facial recognition solution This allows customers of the Dallmeier HEMISPHERE software platform to access and leverage the data In this way, security and business processes can be optimised, e.g. through blacklist/whitelist procedures, marketing optimisation through VIP-customer recognition, forensic evaluations in law enforcement procedures or the automation of access controls in office or manufacturing environments. This allows customers of the Dallmeier HEMISPHERE software platform to access and leverage the data within various solution suites. Specifically, AnyVision’s facial recognition solution will be integrated into the Dallmeier HEMISPHERE SeMSy® Video and Security Management Suite, as well as in other solution suites of the HEMISPHERE platform, such as the Situational Awareness / Incident Management or Data and Security Information Management. Video security technology “In today’s increasingly complex world, customers need solutions that can integrate powerful components from leading manufacturers within a single platform strategy. Partnerships like this with AnyVision ensure that our customers always have the optimal combination of leading technologies at their disposal,” said Dieter Dallmeier, Founder & CEO, Dallmeier. “Dallmeier’s solutions in sectors such as safe city, stadiums, airports, logistics, casinos but also in the processing industry cover more and more topics that go far beyond classic video security technology. This makes it all the more important to work together with the right partners for complementary technologies which, when combined, offer decisive added value.” The German manufacturer Dallmeier electronic has been manufacturing solutions for security applications and process optimisation for 35 years. The portfolio includes cameras, recording systems and software. Security and surveillance AnyVision currently develops technology for security and surveillance Dallmeier’s solutions are used worldwide by customers in areas such as safe city, stadiums, airports, logistics, casinos but also in the processing industry. The partnership is also part of AnyVision’s mission to make its innovative AI-powered technology available to more businesses and environments across the globe. Unlike other software solutions in the market, AnyVision’s software is plug-and-play for new and existing systems, and able to overcome challenges such as occlusions, different angles of view, and poor lighting conditions. AnyVision currently develops technology for security and surveillance, mobile authentication, access control, and real-world analytics. Boris Gokhman, Vice President of Strategic Partnerships at AnyVision, commented: "Facial, body, and object recognition have real-world benefits right now. Collaborating with best-of-breed technology partners to help more organisations ‒ working across diverse sectors ‒ harness new capabilities and achieve those benefits is hugely important to us. We are delighted to be working with Dallmeier on this and look forward to expanding this partnership in the future.”
Customers of IndigoVision will now be able to access advanced facial recognition technology following the announcement of a new partnership with AnyVision. The new partnership will see AnyVision’s renowned Better Tomorrow software being integrated with IndigoVision’s Control Center, its innovative security management solution. Trusted by customers around the world for over 25 years, IndigoVision is committed to keeping customers at the forefront of security innovations and the new integration with Tel Aviv-based AnyVision is a powerful new addition to its portfolio of cutting-edge solutions. The new integration will see data records from AnyVision’s facial recognition functionality being seamlessly sent into Control Center, enabling the fast and accurate identification of missing or wanted persons, even in large crowds. AI-based person recognition software Pedro Simoes, Chief Executive of IndigoVision, said: “Our goal is to help our customers utilise and enjoy the benefits of the very latest security innovations and so we’re delighted to be working with AnyVision which is at the forefront of self-learning AI-based person recognition software. “Ideal for government, police, casino and airport sites, their facial recognition software overcomes challenges around poor light conditions and different angles of view to deliver incredible accuracy and detection rates for our customers.” “IndigoVision and AnyVision share a partnership built on true innovation in the security sector,” said Eylon Etshtein, CEO of AnyVision. “We value both their position and reputation in the marketplace and look forward to creating solutions that will bring about a better tomorrow.”
Hardly any other topic is creating as much excitement as Artificial Intelligence (AI) at the moment. High expectations and extravagant promises abound, particularly in the field of video security technology: Here, the ideas about what it can do range from detecting unusual behaviours such as attacks on individuals to recognising individual faces even in large crowds of people to automatic detection of the proverbial ‘bomb in a suitcase’. The Regensburg-based company Dallmeier has been working on and with AI technologies for years, and has now published four practical statements intended to help customers and providers to make a realistic assessment of AI. Video security technology People often ignore the fact that new technologies always require public debate and changes to very real framework conditions At the beginning of a hype cycle, when innovations are being introduced, people often ignore the fact that new technologies always require public debate and changes to very real framework conditions before they can be implemented wholesale. The still unresolved problem in autonomous driving – when it comes to accidents where the car has to make potentially fatal decisions – has become an almost classic example. There are similar unresolved questions when AI is used in video security technology: How much freedom to decide should a system be given? What quality criteria will be established for detecting objects, for example? Who is to be held accountable when an attack is not detected, for example, even though the expectation may possibly exist already among the people? What reaction times will be defined, by when must response teams reach the site in the event of an ‘AI alarm’? Are there even enough personnel available for the potential new intervention and search options? How are the many ‘false positives’ to be handled when facial recognition is used to find a suspect, for example? Video analysis systems Technical systems are becoming more and more complex. This is why it is essential to evaluate all of the parameters that affect the performance of a whole solution. The IT axiom ‘garbage in, garbage out’ is most apposite in this context: Neural networks for classifying objects or processes or good facial recognition software can only deliver results that are consistent with the quality of the video image they receive: AI-based video analysis systems can only be as good as the camera systems that capture the images for them. In this context, it will be particularly important to be able to define and plan minimum picture qualities properly in all parts of the video image, plan camera angles correctly, and consider many other details. And the person behind the system must be also be included in the overall consideration with regard to qualification and organisational questions. In short: Unless all factors are tuned to work together, it will not be possible to ensure compliance with standards – which by the way have not even been defined yet! Perimeter protection Initial deployment scenarios and functioning solutions already exist, whether it be in the optimisation and analysis of analogue processes With all due caution: It goes without saying that Artificial Intelligence will play a decisive role in video technology – or may even become a core component of the discipline. Initial deployment scenarios and functioning solutions already exist, whether it be in the optimisation and analysis of analogue processes, e.g., at a casino gaming table, in the improved classification of objects for perimeter protection, or in the assisted tracking of individuals in the context of urban surveillance. The key point in all of these systems: Today and probably for a long time to come a human is still at the centre – the operator, the policeman, the forensic specialist. And it is for these functions that AI in video technology now already delivers useful assistance systems. They are being improved rapidly and take over tedious, error-prone tasks. But contrary to all the advertising features on YouTube, automatic location of a planted ‘suitcase bomb’ in complex circumstances is still well beyond current technological capabilities. Technical innovation Every technical innovation is predestined to contend with ambiguous definitions, exaggerated expectations and variable interpretations of its capabilities: No one ‘really knows’, but everyone involved has an opinion. This is why it is important to examine and question closely: Which functions are market-ready and implementable – even if a little tweaking is needed –, and what is still purely in the realm of research? Particularly with a view to strategic decisions and investments, prospective users should always begin by asking themselves whether a given result can be expected in twelve months, five years, or ever. Otherwise, they run the risk of losing sight of obvious solutions to pressing problems.
Fraud, high operating costs and scarce business intelligence data – these are the challenges the industry pioneer Dallmeier addressed with its ‘Smart Casino Solutions’ at ICE London 2019. Dallmeier’s combination of video technology and artificial intelligence (AI) to improve profitability of the three essential casino areas – gaming, surveillance, and marketing – led to an extremely positive response from ICE visitors. Dallmeier’s Casino Automation Technology (CAT) is the first gaming automation system that is live in a productive environment. It is currently available for Baccarat and Blackjack and uses AI technologies and standard Full HD IP cameras to recognise chips and cards, provide real-time information about bet position and bet value, game pace and float value etc. CAT allows for a highly increased game pace, a much more effective protection from fraud and an accurate player rating CAT allows for a highly increased game pace, a much more effective protection from fraud and an accurate player rating, to name just a few key functionalities. Combining CCTV technology with AI Konrad Hechtbauer, managing director of Dallmeier International, states: “We were especially happy to hear from our visitors that they appreciate our approach to build on established, existing technology – i.e. CCTV – and combine it with artificial intelligence applications. With CAT, we open up a treasure of data that finally allow them to make much more informed decisions to maximise their profitability regarding table games.” Many casinos still install huge numbers of PTZ and fisheye cameras, creating a more and more complex environment with questionable image quality and security effect. With the new 360-degree version of Dallmeier patented Panomera camera technology, casino operators can cover much larger areas with the same number of operators while at the same time significantly improving overall security due to a 360-degree, high resolution view of the overall scene. In case of an incident, multiple operators can zoom in at the same time resolving complex scenarios – but without losing the overall picture both in live and recording as it is the case with PTZ cameras. Achieving security goals at lower cost With our new 360-degree solution, customers achieve their security goals better at a lower cost" Konrad Hechtbauer states: “Despite all the great options that AI-based gaming automation technologies like our CAT system offer, casinos still have to fulfil their requirements for classical security and safety. With our new 360-degree solution, customers achieve their security goals better at a lower cost. And at the same time lay the foundation to use the very same cameras as ‘optical data sensors’ for all sorts of business intelligence applications. Quite a few of our booth visitors told us that with Dallmeier’s new 360-degree-version of the Panomera camera technology, they finally see the chance to save their casinos money in a field that is commonly known as a ‘cost driver’.” Improving overall profitability By intelligently combining video technology-based functions (e.g. people counting, crowd analysis, face recognition and many more) with AI based gaming automation technologies and other analysis techniques, casinos can significantly improve their overall profitability. Konrad Hechtbauer explains: “Gathering, analysing and understanding those data help casinos better plan their business and make more informed decisions based on the behaviour and preferences of their visitors and players.”
ADT Inc., a provider of monitored security and interactive home and business automation solutions in the United States and Canada, announces that P. Gray Finney, Senior Vice President and Chief Legal Officer, will be retiring. As his successor, David Smail has been named Executive Vice President and Chief Legal Officer, reporting to ADT President and Chief Executive Officer Jim DeVries, based in Boca Raton, FL. His appointment is effective immediately. Business strategy “David’s public company experience and leadership will continue to support ADT’s successful execution of our business strategy and will be instrumental in our continued growth,” said DeVries. Gray has been an integral part of our leadership team and we are grateful for the tremendous contributions he has made to ADT during his tenure" “Gray has been an integral part of our leadership team and we are grateful for the tremendous contributions he has made to ADT during his tenure,” added DeVries. “He has played a central role in a number of key events and transactions for the Company, including our IPO in early 2018, providing thoughtful counsel to the leadership team and always leading with integrity.” Technology-based products Smail brings more than 25 years of experience in the U.S. and internationally, including 10 years of law firm corporate and securities transactional practice, and more than 15 years in public company general counsel roles. He most recently served as Executive Vice President & Chief Legal Officer for Scientific Games Corporation, a developer and provider of technology-based products, systems, platforms and services for the global gaming and lottery industries. Prior to that he held the role of Executive Vice President & General Counsel at Morgans Hotel Group, an international hospitality company, and previously was Executive Vice President and Group General Counsel of global advertising and communications services business Havas S.A. He also was a partner in the international law firm Hogan Lovells (previously Hogan & Hartson).
The use of facial recognition has become a highly debated topic recently, and has increasingly and misleadingly been criticised by some for being an unethical tool used to spy on the public. The reason for such criticism is however largely due to lack of information and regulation around the technology. Used proportionately and responsibly, facial recognition can and should be a force for good. It has the ability to do a lot more to increase security in the future – from street crime to airport security, all the way through to helping those battling addiction, the technology can take security and operations to new heights. These systems can memorise the faces of persons of interest, networks of gang members, wanted criminals and those suspected of involvement in serious violent crimes The rise in knife crime Knife crime has dominated the headlines in the UK throughout the year. Recent statistics show the number of people being admitted to emergency care due to attacks by a sharp object to be up by nearly 40 per cent from two years ago, whilst the number of children under the age of 18 being admitted to hospitals with stab wounds is up by 86 per cent in only four years. This recent surge in knife crime has put police forces under immense pressure, and the intelligent use of facial recognition has a role to play in enabling more informed stop & search interventions. Currently UK police can stop and search an individual they suspect to be carrying drugs or weapons or both, or they can stop and search a person in a location where there have been or are considered likely to be “incidents involving serious violence.” In both cases they must do so with access to limited information, leaving themselves open to accusations of bias or discrimination. Knife crime dominated the headlines in the UK throughout 2018 Police systems benefiting crime investigations This is where facial recognition can offer up additional intelligence. These systems can memorise the faces of persons of interest, networks of gang members, wanted criminals and those suspected of involvement in serious violent crimes. Furthermore, these systems don’t need prior personal engagement to recognise an individual and see only data, not gender, age or race. Facial recognition thus helps eliminate both weapons and criminals off the streets and potentially prevent crimes before they have a chance to take place. The technology doesn’t take the decision away from the human police officer. However, it does bring greater transparency and context to the decision-making process of whether a stop and search intervention is justified. Similarly, the advanced technology can recognise and match an individual seen on a CCTV camera at a crime scene to someone the police encounters on the streets some time later, justifying a stop and search on that individual. Its ability to check in real time if a person is on a criminal watchlist adds an extra layer to the decision-making process prior to conducting a stop and search, lowering the likelihood of discrimination. Facial recognition thus helps eliminate both weapons and criminals off the streets and potentially prevent crimes before they have a chance to take place. Gambling addiction and how facial recognition can help There are an estimated 593,000 people in the UK currently battling a gambling problem, making it a serious public health issue in the country. Having understood the gravity of the issue, the UK gambling commission have set limits and advice in place to help those suffering this addiction; yet as with all addictions, gambling is a tough habit to beat. In order to put effective limitations in place and make a real difference, the gambling commission needs the right technology to protect those most vulnerable in the industry. Facial recognition technology is able to keep track of customers and thus help gambling companies in protecting their customers Facial recognition technology is able to keep track of customers and thus help gambling companies in protecting their customers to a higher degree. Monitoring those entering and moving around gambling areas is an extremely difficult task for human staff to do alone, especially in large crowded areas such as casinos. Facial recognition technology installed around the premises would be able to help the company and the staff to identify people who have registered as gambling addicts, and keep record of their day’s play in order to inform staff if and when it was time for them to stop. It would also be able to ensure effective self-exclusion procedures, by identifying a self-excluded individual via CCTV as soon as they entered the venue to then allow security staff to respectfully escort them out. Utilising facial recognition at airport security Facial recognition has by now become a normal sight at many airports around the world. Several people today hold a so-called biometric passport, which allows them to skip the normally longer queues and instead walk through an automated ePassport control to proceed to the gate faster without having to deal with control officers. Facial recognition used in this way has managed to significantly cut waiting times at the passport control, but it also has the ability to enhance security in and around airports. Facial recognition uses algorithms to match physical characteristics against photos and videos of people's faces Earlier this year, facial recognition technology managed to catch an imposter trying to enter the US at the Washington Dulles Airport. The false passport may have been uncaught by the human eye, yet due to the accuracy of the facial recognition technology it managed to help officers catch the imposter and bring him to justice. Facial recognition thus allows officers to identify an individual faster and more accurately than the human eye. Facial recognition uses algorithms to match physical characteristics against photos and videos of people's faces, which have been collected from visas, passports and other sources. Facial recognition allows officers to identify an individual faster and more accurately than the human eye At airports the use of facial recognition has proved to both enhance security as well as speed up processes such as check-inWhilst some critics may worry about issues of privacy related to the technology, at airports the use of facial recognition has proved to both enhance security as well as speed up processes such as check-in and, in the future, even boarding proceedings. If used correctly and proportionately, facial recognition can help safeguard the public and improve national security on several fronts. Whilst the many benefits of facial recognition are evident, the lack of regulation and understanding of the technology has led to misconception around how it works and what it is used for. Facial recognition technology can match faces in crowded public places against criminal watch lists, and register faces that match with those on criminal watch lists – whilst ignoring everyone else.
Facial recognition has a long history dating back to the 1800s. To track down criminals, such as infamous bandits Jesse Woodson James and Billy the Kid, law enforcement would place “Wanted Alive or Dead” posters advertising bounties and soliciting public cooperation to help locate and even apprehend the alleged criminals. In addition to the bounty, these posters would include a photo and brief description of the crime, which would then be circulated to law enforcement agencies around the country and displayed in every US Post Office to speed up apprehension. Facial recognition Advancements in artificial intelligence and biometric technology have led to the widespread use of computerised facial recognition Today, technology such as social media, television and other more specialised communication networks play a more influential role in the recognition process. Advancements in artificial intelligence and biometric technology, including the development of Machine Learning capabilities, have led to increased accuracy, accessibility and the widespread use of computerised facial recognition. The significance of this means that facial recognition can occur on an even larger scale and in more challenging environments. This article will explore key milestones and technological advances that have resulted in the modern incarnation of facial recognition, before discussing the capabilities of cutting-edge “one-to-many” technology which is increasingly being used by counter-terror defence, police and security forces around the world. Technology inception and developments The technology was able to match 40 faces an hour, which was considered very impressive at the time The 1960s marked the start of computerised facial recognition, when Woodrow Wilson (Woody) Bledsoe developed a way to classify faces using gridlines. Bledsoe’s facial recognition still required a large amount of human involvement because a person had to extract the co-ordinates of the face’s features from a photograph and enter this information into a computer. The technology was able to match 40 faces an hour (each face took approximately 90 seconds to be matched) which was considered very impressive at the time. By the end of the 1960s, facial recognition had seen further development at the Stanford Research Institute where the technology proved to outperform humans in terms of accuracy of recognition (humans are notoriously bad at recognising people they don’t know). By the end of the century, the leading player in the field was a solution that came out of the University of Bochum in Germany – and the accuracy of this technology was such that it was even sold on to bank and airport customers. From this stage on, the facial recognition market began to blossom, with error rates of automatic facial recognition systems decreasing by a factor of 272 from 1993 to 2010 according to US Government-sponsored evaluations. The aim for facial technology is to achieve successful and accurate recognition on commonly available hardware like live CCTV feeds and standard computing hardware Modern usage of facial recognition Fast-forward to the modern day and facial recognition has become a familiar technology when using applications such as the iPhone X’s Face ID capability or MasterCard Identity Check, passport e-gates at airports and other security and access control points. These solutions implement a consensual form of identity verification, as the user has a vested interest in being identified. This is a “one-to-one” facial recognition event, one person in front of the camera being compared to one identity either on a passport or the app. In these scenarios, the hardware is specifically developed for the application at hand, therefore technically much easier to accomplish. Facial recognition can now be used in a variety of governmental and commercial environments The safety and security world brings a much more complex problem to solve – how to pick out a face in a moving and changing environment and compare it to several faces of interest. “One-to-many” facial recognition is a much harder problem to solve. It’s even more challenging when the aim is to achieve successful and accurate recognition on commonly available hardware like live CCTV feeds and standard computing hardware. And unlike in the 1960’s where identifying a face every 90 seconds was acceptable; the safety and security market requires near instant feedback on who a person matched against a watchlist is. Security and safety applications The idea behind all facial recognition technologies is broadly the same: you start with an image of a person’s face (ideally a high quality one, although machine learning means that to a point we can now even use video without reducing accuracy). A fully front facing image is best, think a passport photo, but machine learning and new software has made this more flexible. An algorithm converts this image into a numeric template, which cannot be converted back to an image and so represents a secure one way system. Every numeric template is different, even if it started out as an image of the same person, although templates from the same person are more similar than templates from different people. The accuracy of facial recognition continues to increase alongside deployments in more challenging and complex environments What happens next sounds simple although the technology is extremely complex: templates of people’s faces are taken in real time and compared to those in the database. The technology identifies individuals by matching the numeric template of their face with all the templates saved in a database in a matter of seconds or milliseconds. To put this into perspective, imagine you are at the turnstiles of a busy train station looking for a person on the run. Today’s facial recognition technology would be able to identify that person should they pass in view of a CCTV camera, as well as notify the police of any additional persons of interest, whether they are a known terrorist or missing vulnerable person on an entirely separate watch list. Because of technical progression, facial recognition can now be used in a variety of governmental and commercial environments, from identifying barred hooligans attempting entry at a football stadium or helping self-excluded gamblers at casino to overcome addiction. Real-time assessments The latest evolution of facial recognition pits the technology against an even more challenging application – directly matching individuals from body worn cameras for real time recognition for police officers on the beat. This capability equips first responders with the ability to detect a person from a photo and verify their identity with assurance. The broader implication for this means that every interaction, such as stop and search or arrest, can be supported by real-time facial recognition which will see cases of mistaken identity driven down on the streets. First responders can now for the first time be deployed and furnished with the ability to identify wider groups of people of interest with a degree of accuracy that previously relied only on the fallible human memory. As the accuracy of the technology continues to increase alongside deployments in more challenging and complex environments, its ability to support government initiatives and law enforcement means the debate about the lawful and appropriate use of facial recognition must be addressed. Facial recognition should not be everywhere looking for everyone, but when used properly it has the potential to improve public safety and we should make the most of its potential.
According to IHS Market, it is estimated that there are over 60 million security cameras in the United States, and other reports say these cameras capture more than four billion hours of footage per week. Over the last decade, IP camera technology has dominated the conversation as it has provided users with a broad offering of enhanced image quality and features. With a large percentage of existing security systems relying on analogue, many end users looking for high definition (HD) video quality have been forced to take on a complete system overhaul. Infrastructure overhaul for HD video To make the switch, customers would need to change everything, from cameras to hardware to wiring– not to mention the lengthy installation process that would ensue. IP cameras also require higher Internet speeds and more cloud space. Whether constrained by budget, bandwidth or storage, many end users have been unable to adopt this new video surveillance method.Thanks to technological advancements within the security industry, HD over Coax offers a viable solution for integrators and end users alike Thanks to technological advancements within the security industry, HD over Coax offers a viable solution for integrators and end users alike. By utilising the current Coaxial cables, this offering yields high definition video, while requiring minimal infrastructure changes and is an optimal surveillance choice for security customers. Plus, with new advancements and updates being made frequently to this technology, there is a solution for every security need. The enhanced alternative of HD over Coax has been warmly welcomed in the security industry, thanks to its simple solutions and ever-evolving features. Many new analogue HD cameras are “plug and play,” able to connect directly to existing Coaxial cables. This eliminates the need for a complete system change, creating cost-savings for the end user and an enhanced video quality offering. Easy solutions for HD video As a result, integrators can cost-effectively upgrade their customer’s surveillance solution while using their legacy infrastructure, making it an attractive option for end users and an easy sell for dealers. Latency in video is another common issue with network-based camera systems, where even the slightest delay in video surveillance can hinder security response HD over Coax cameras themselves are always expanding and evolving to meet a wide array of security needs. With the introduction of fisheye and multi-sensor cameras, users now have a multitude of coverage options, not to mention the introduction of 4K bringing resolution options to the same level as IP. Some newer technologies are even touting 4K cameras paired with 4K digital video recorders (DVRs) made specifically for analogue systems. Longer cables grant transmission for up to 1600 feet, double the distance of standard analogue solutions, and triple that of IP systems. This single cable is able to transmit both HD video and audio. Recently, broadcast quality audio over Coax has become available in limited models, a substantial improvement over older analogue technology, which was unable to transmit audio. Stopping video delay Latency in video is another common issue with network-based camera systems. Even the slightest delay in video surveillance can hinder security response. IP cameras are forced to compress and packetise their video for transmission. The outcome of this is a reduced number of images per video, which in turn causes delay. HD over Coax on the other hand, delivers an unlimited amount of HD images in real time, with smooth motion and impressive clarity. Additionally, the point-to-point transmission delivers uncompressed video free of lag. Another touted benefit is that, unlike IP networked cameras, analogue systems provide a more secure video transmission. With so much sensitive information housed on a businesses’ network, adding another point of network access through an IP camera can create concerns for cyber security risks. HD over Coax delivers an unlimited amount of HD images in real time, with smooth motion and impressive clarity Preventing network hacking With HD over Coax, the physical connections between the camera and DVR prevent network hacking. By keeping the video surveillance system offline, security professionals are able to direct their attention to the physical threats at hand, rather than having to focus on deterring cyber security risks. One of the primary difficulties of deploying HD video solutions is the fact that many older systems utilise a wide variety of HD standards and platforms. To make matters more complicated, after HD over Coax was brought to market, manufacturers raced to create their own version of this technology. Today, the most popular proprietary standards are HD-CVI, HD-TVI and AHD. However, integrators and customers found that attempting to manage multiple HD technologies proved to be near impossible.Integrators and customers found that attempting to manage multiple HD technologies proved to be near impossible Diversifying surveillance through one DVR To combat these issues, manufacturers have introduced products with more flexibility to their portfolios. One example of this is the penta-brid DVR which grants the ability to seamlessly integrate multiple technologies deployed across one application. This means that systems with diverse camera brands and technologies, such as a mix of HD-CVI, HD-TVI, AHD, analogue or IP, can be connected through one DVR. For many end users with legacy analogue systems, penta-brid DVRs give them greater freedom to choose between a variety of solutions, rather than being limited to one option. With video resolution increasing, the space needed to store the footage is similarly rising. Penta-brid technology has been able to adapt to these evolving needs, giving users ample storage space to house the HD and 4K surveillance video with some of the newest models including H.265 compression. HD casino surveillance made simple For casinos, HD images are critical for identifying unauthorised personnel and unlawful behaviours to create a safe environment for guests and staff While HD over Coax is beneficial to many end users and integrators, those in the casino and hospitality markets find it crucial. With a combination of high profile guests, large amounts of cash on hand, constant crowds and strict industry regulations, reliable video surveillance is a must. Deploying new IP systems comes at a stiff price. When looking to upgrade their video surveillance, casinos must also be mindful of the installation process. When moving to an IP-based system, ripping out old wires and replacing them with new is the standard practice. This practice can be both disruptive and costly, not to mention gaming regulations require casino activities be monitored at all times so a complete system shutdown would result in revenue loss. This cost can be hard to justify, especially when the current legacy analogue system remains in working condition with only the lower image resolution to date it. For these scenarios, the most cost-effective option is to leverage the legacy infrastructure, replace the existing cameras with new devices, and reap the benefits that HD video has to offer without any lapse in security. For casinos, HD images are critical for identifying unauthorised personnel and unlawful behaviours to create a safe environment for guests and staff. HD over Coax cameras now offer the same resolution as IP cameras with a plug and play approach, that cuts down on expense without sacrificing quality. For businesses and applications that are unable to adopt IP technology, whether it be cost or time prohibitive, HD over Coax now features most of the same benefits IP has to offer without breaking the bank. By providing clear images in real time, maximising existing infrastructure, and affording cyber security benefits, HD over Coax provides an attractive solution for many end users and integrators.
Knightscope’s long-term mission is to “make America the safest country in the world,” says William Santana Li, Chairman and CEO. “The company was started six years ago as we had grown tired and horrified by the ongoing violence in our country and decided to do something about it.” But are security robots the solution to crime and violence in the United States? “There are 2+ million law enforcement and security professionals trying to secure 328+ million people across the 50 states,” Mr. Li says. “The math just doesn’t work, which is why our country pays $1+ trillion in negative economic impact annually – a hidden tax we all pay in blood, tears and treasure.” Robots provide professionals with new tools. “We make really smart eyes and ears that operate 24/7/365 for an affordable price,” says Mr. Li. “We have actually operated more than 700,000 hours in the real world, both outdoors and indoors, across 15 states and are now operating across five time zones – fully autonomous without any human intervention.” Utilising robotics and AI AI helps Knightscope robots interact better with humans and perform activities like identifying peopleKnightscope is a security technology company that utilises self-driving technology, robotics and artificial intelligence to provide security professionals additional eyes and ears to do their jobs much more effectively – as well as provide a consistent around-the-clock physical deterrence to help minimise negative behaviour. Knightscope says its K1, K3 and K5 security robots, and accompanying user interface, the Knightscope Security Operations Center (KSOC), continue to make significant contributions to the safety of its client base. Artificial intelligence helps Knightscope robots interact better with humans and perform activities like identifying people, looking up license plates, detecting rogue wireless devices, having a machine-to-human dialogue and, in the future, detecting dangerous objects in a scene automatically. “Our long-term plan is to have the machines be able to see, feel, hear and smell, so advances in sensor capabilities, efforts in sensor fusion, and the future with 5G capabilities will make for profound advances,” says Mr. Li. Facial recognition software at ISC West 2019 was Knightscope’s fourth time exhibiting at ISC West, and they have also exhibited at GSX/ASIS, ISC East, numerous other trade shows, and have hosted some of their own. Mr. Li has seen the reaction to security robots evolve over the years. People are realising that the technology is not science fiction but science fact and looking to see how it can be an integral part of their respective security programs “At first, it was typically ‘what is that?’ or ‘what does it do?’ But the last 12 to 18 months have been very different. There has been much more meaningful, implementation-focussed dialogue, feedback, requests for new features, etc. Now folks are realising that our technology is not science fiction but science fact and looking to see how it can be an integral part of their respective security programs.” Their ISC West presence this year highlighted facial recognition software that utilises deep learning to detect, analyse and compare faces. Pechanga Resort Casino in Temecula, Calif., an existing Knightscope customer, is using the beta format on its K1 security robot platform. Additional benefits of using robots Knightscope has raised over $40 million to develop and deploy its technology and is backed by more than 6,000 family offices, accelerators, funds, private investors and four major corporations, says Mr. Li. As the machines get smarter and more capable over time – the number of applications will become endless" Robots also provide additional benefits beyond security, says Mr. Li, such as branding, community relations and public relations opportunities for clients. “In some cases, our clients have utilised our Concierge feature to allow for human-to-machine customer service interactions,” he says. “We have also been able to showcase and inspire STEM (science, technology, engineering and math) students with practical applications of technology for the good of society. And robot selfies have certainly become a thing.” Endless number of applications In terms of vertical markets, in the near term, Knightscope has seen positive scaling and growth on corporate campuses and at logistics facilities, manufacturing plants, hospitals, casinos, commercial real estate and malls. “As the machines get smarter and more capable over time – the number of applications will become endless,” says Mr. Li. They currently drop new software code every two weeks and new hardware typically a couple of times a year. “In my opinion, it is ill advised for early stage technology companies to utilise B2G (business-to-government) sales as the initial go-to-market strategy,” says Mr. Li. “For Knightscope we have been primarily focussed on B2B (business-to-business) sales and actually until 2017 were geographically constrained to California only. What we are doing is technologically extremely difficult as these are effectively self-driving cars. Additionally, despite the never-ending international interest, we are laser focussed on the United States.”
A hyperconverged infrastructure is a software-defined environment in which various elements of a physical security system – computing, storage and networking – are combined together and run more efficiently on fewer hardware devices. Rather than each element of a system being represented by a physical hardware device, those elements are combined on a cluster of hardware devices. Hypervisor software separates a computer's operating system and applications from the underlying physical hardware. The elements continue to function as before, and software keeps them separated virtually, while also enabling the system to run more economically on less hardware. Virtualisation within hyperconverged systems Hypervisor software separates a computer's operating system and applications from the underlying physical hardware Software companies such as VMWare, Microsoft Hyper-V and Nutanix provide virtualisation software that enables hyperconverged systems in the IT world. However, bringing hyperconverged systems to the world of video surveillance requires special handling, and security integrators may not be aware that hyperconverged software from the IT market does not work seamlessly with video data. Specifically, these hypervisor software systems have latency problems that are not compatible with video. Therefore, hyperconverged software systems must be adapted to meet video’s needs. Companies working to bring hyperconverged systems to the video market are taking proper measures to ensure that those systems deliver on expectations of security integrators and end users while also providing economic and operational advantages of hyperconverged systems. Why a virtual machine can aid your server solution A hyperconverged system can transition a stack of 10 or more application servers down to three servers, with all the applications still virtually separated on fewer machines. Each server is used to 100 percent of its capacity, which is more efficient. Companies working to bring hyperconverged systems to the video market are taking proper measures to ensure that those systems deliver on expectations Both operating and maintenance expenses are lower, and if more computing resources are needed for a virtual machine, the software interface enables an end user to allow more processing power, RAM or disk space to that application. Less servers equate to less equipment costs, and also less costs for rack space, cooling and other related expenses. When a video system is working on a hyperconverged cluster, what happens if there is a hardware failure? The virtual system gets moved to a cluster that is working, but there might be a 30-second gap in video, which would not be acceptable for a critical application. All video must therefore be saved in two places. Virtualised server stacks from BCDVideo BCDVideo has entered into an engineering partnership with Scale Computing to develop an optimised hypervisor based on Scale Computing’s HC3 software that is also efficient for writing video.Less servers equate to less equipment costs, and also less costs for rack space, cooling and other related expenses Virtualisation in the physical security market can create traffic patterns that are unlike traditional IT, and changes need to be implemented to accommodate for that. To avoid a “bottleneck” that can occur during the virtualisation process, the virtual machine and the underlying physical hardware must be optimised to account for the virtualisation process. “Performance and high-availability are critical in the video surveillance market and not all HCI solutions will adapt to video data,” said Dan Pierce, VP of Strategic Sales at Scale Computing. “With Scale Computing’s HC3 platform and BCDVideo’s ‘purpose built’ approach, customers will benefit from a solution that’s adapted to meet industry wide requirements while simplifying the management and maintenance of their infrastructure.” Hyperconverged infrastructure will become more and more prevalent in the video market, especially for large systems that have high camera counts and longer video retention times. Hyperconverged systems offer a more efficient use of resources and save costs because hardware is more fully utilised. Previous problems of using hyperconverged systems for video have been solved, which paves the way for much more widespread deployment. Over time, we should expect hyperconverged system to become more common for larger video installations, such as gaming, sports arenas, large cities, universities, corporate campuses and airports. The key to success is applying knowledge both of the needs of video systems and of how hyperconverged systems can be adapted to meet those needs.
After the 2012 Sandy Hook school shooting, Jody Allen Crowe set out to develop a threat suppression tool to address school violence. Five years later, the result of that effort is the Crotega Threat Suppression System, displayed this year at ISC West. The remotely-deployed threat suppression system drenches a perpetrator with a repulsive water-based solution, thus impairing their ability to enact violence. The solution irritates eyes, throat, lungs and skin, but does not cause permanent injury. Cleanup is easy using water and detergent. The solution is manually deployed in predetermined zones, which limits the affected areas in a building. Touch-screen control enables rapid deployment, which can also be integrated with Threat Alert buttons and/or gunshot detection. Benefits of suppression systems The Crotega Threat Suppression System is designed to deter workplace violence, disrupt active shooters, and delay threats until help can arrive. Introduction of the system is timely given the unrelenting sequence of school shootings and workplace violence that dominate the news. The system uses a “Repuls” solution sprayed from the ceiling in 5-, 10- or 15-second bursts.We did the industry standard testing to make sure we had a product that wouldn’t harm anybody” Crowe started the company in 2013 after Sandy Hook, doing research in his garage for the first couple of years. Investors joined and, in 2014, the long journey began to bring the system to market. The process involved obtaining multiple patents, testing the product, and addressing any fire code or other regulatory issues surrounding its use. Crotega has been working with fire marshals in their home state of Minnesota for three years to address fire code issues and has determined that there are no concerns. There are only 30 seconds of spray in the tank, so it does not delay building egress and doesn’t conceal or shroud an egress. “We did the industry standard testing to make sure we had a product that wouldn’t harm anybody,” says Crowe, Crotega Founder and President. “It’s intensely irritating, but it doesn’t do any irreparable harm to anybody.” Since last August, the company has moved from product development into full-scale marketing. An in-house sales team locates end user customers, and then puts them in touch with a local integrator in the area. Crowe started the company in 2013 after Sandy Hook, doing research in his garage for the first couple of years Exhibiting to integrators “We’re pulling the sales through integrators to train them to become a self-sustaining integrator for us,” says Crowe. “There are a couple of integrators we are training, and then we are finding other integrators that are meeting our requirements. “They can’t just do surveillance because there is a mechanical install involved, too. They have to be able to handle the mechanical install and then link it to surveillance.” As an exhibitor in the Emerging Technology Zone at ISC West, Crotega showed the product off to integrators and consultants. “This year our ISC West schedule filled up,” says Crowe. “We are lining up consultants to work with us, and we had some people bringing customers to see us at ISC.”Violence, especially in the back-of-the-house in Indian casinos, is a big issue. And that has energised that vertical for us" Current events tend to keep active shooter incidents and workplace violence top-of-mind. For example, the Las Vegas shooting in October energised awareness about the possibility of casino violence throughout the gaming industry, Crowe says. “It got people thinking,” he comments. “We don’t hear much about violence in casinos – especially Indian casinos, which are very quiet about what happens there. But violence, especially in the back-of-the-house in Indian casinos, is a big issue. And that has energised that vertical for us.” Other vertical markets include government buildings, military buildings, commercial buildings and religious buildings. Before founding Crotega, Jody Allen Crowe spent 18 years on Native American reservations as a teacher, principal and superintendent, where he observed the effects of prenatal exposure to alcohol. He developed school programs designed around the research of brain damage from Fetal Alcohol Syndrome. Crowe is also the founder of Healthy Brains for Children, a non-profit organisation focused on lowering the incidence of prenatal exposure to alcohol. Crowe has written a book, “The Fatal Link,” that posits a connection between perpetrators of school violence and pre-natal exposure to alcohol.
Use of iTrak solution by casino operators in both Macau and Las Vegas for reporting, security and loss prevention expands Omnigo’s global footprint. Omnigo’s security system “One of the major benefits of penetrating a market like Macau with Omnigo’s security system is that casinos can draw from a shared database of banned patrons, advantaged players, and VIP guests from Day One of implementation,” said Mark Kornegay, CRO of Omnigo Software. He adds, “Sharing data across properties enhances security and surveillance for everyone by allowing casino operators to exchange critical information with each other and with law enforcement.” Omnigo’s iTrak allows casino operators to protect their staff, patrons, property and assets while streamlining reporting iTrak security solution Omnigo’s iTrak allows casino operators to protect their staff, patrons, property and assets while streamlining reporting and data analysis. Casinos can function more efficiently using iTrak thanks to its simplified reporting and notification process. The system also empowers casino employees to leverage data-driven security intelligence to address incidents in real-time, track persons of interest and mitigate risk and exposure to liability. Various modules within iTrak include Facial Recognition, Visitor Management, Lost and Found and more. Security and risk management system In addition to the Macau expansion, Omnigo’s casino portfolio also includes 100% of the Las Vegas Strip casinos and 65% of the Canadian gaming market. Each casino uses iTrak, Omnigo’s security and risk management system for incident reporting, property surveillance and security and loss prevention. “It’s a true testimony that these casino operators have put their full confidence into Omnigo’s offerings to keep their properties safe. With that level of trust, we’re able to prioritise innovation and bring the latest technology like facial recognition software and advanced data analytics to market faster for our customers, both large and small,” Kornegay added.
There are many matters that must be taken into account when organising a casino. A top priority is the security of the entire workforce and clientele. An access control system that is reliable and easy to operate provides the basis for that. Casino Baden-Baden is open 358 days a year. In addition to various different pay scale groups and work-time models, a variety of bonuses need to be assigned. Pay may therefore be partly exempt of tax or liable to tax, with holiday bonuses and weekend pay. Recording staff work timings Intensive workshops and consultations were conducted to establish the specific requirements of the casino, so that the best possible solution could be developed. The main focus was on recording work times and transmitting that data to the casino's own specially developed shift schedule program. Given the various different work time models and wage types in numerous variants, complex manual procedures must be automated in future. IF-4735, IF-810, and IF-800 access control terminals Employees can use their passes for cashless payment in the cafeteria and at the vending machines In 1991, a solution for physical access control and time recording was implemented in the form of the IF-5020 software. Since 1998, the IF-6020 software solution has been in use. The hardware terminals IF-4735, IF-810, and IF-800 ensure smooth recording of work times and grant authorised employees access to the various separate areas. Also, the employees can use their passes for cashless payment in the cafeteria and at the vending machines. The system solution from Interflex, with its hardware and software components, now brings employees and administrators substantial time savings and a great deal of convenience. Central access control system All access permissions and work times are now recorded and controlled in one central system, eliminating the disruption of transferring from one system to another, such as to the program for pay and shift planning. This has brought considerable improvement in transparency and in the freshness of data, and paper has been completely banished from work time control.
Resort World Casino New York City, (RWNYC) is the only legalised gaming casino in New York City. Its location near JFK International Airport meets New York State gaming regulations regarding geographical requirements, in order to protect visitors, patrons, and the casino’s assets. With approximately 400 million dollars channeled through its facility each week, the casino’s concerns include security across multiple points of entry, vendor offices, cashier cages, count room areas, and high limit rooms. The casino has an average of 15,000 guests per day, approximately 1,000 employees and 6,500 parking spaces. The requirement to accurately monitor and protect Resort World’s guests, facility, and personnel, demanded a state-of-the-art solution that could meet its complex security needs. Comprehensive security and surveillance program Gallagher worked closely with Resort World to understand their unique challenges In order to create and maintain a safe and secure environment for all, Gallagher worked closely with Resort World to understand their unique challenges. A comprehensive security and surveillance program were implemented to seamlessly integrate people, processes, and technology. This program included: Integration with iTrak System, providing up-to-date information on personnel and incident reports from all departments. Synectics VMS Integration (with more than 2,000 HD cameras), to control doors, acknowledge alarms, link cameras to alarms, and alter the mood of the monitor room by changing the color of the lighting. If an alarm is activated the monitor room lighting turns red. Open Process Control Integration, to automatically generate VMS alerts. These alerts convert to a WAV (audio) file that announces the location of the alert and then directs cameras to the specific area of interest. Interface and automatic export of the Employee Dining Buffet record to payroll weekly. Scalable security solution Director of Surveillance at Resort World New York City, Jason Arnett, and his team have completed the Gallagher Access Technician Training Course and are qualified as first responders. A+ Technology & Security in Bay Shore, New York is Gallagher’s Certified Channel Partner and service provider for RWNY. “Security of the property is key to the success of our business,” says Jason. “Having a system that is capable of numerous customisations, while being scalable to the constant demand for growth, proves it is an all-around solid security system for our environment.” Customer inspired Resort World Casino New York City identified a need for a solution that would disable employee access cards at the end of their shift. Employees were required to pass through a security checkpoint at the start of their day to reactivate their access card. To streamline this process, Resort World selected Gallagher’s Action on Access integration. Jason explains, “This significantly enhanced the security of the property by taking fear out of the equation.” Gallagher Action on Access integration ID badges are no longer active while off property, activation of the ID is done in the presence of security ID badges are no longer active while off property, activation of the ID is done in the presence of security, meaning unauthorised access to the property due to a lost ID badge is no longer a concern. Additionally, in the event of an emergency, a report can be run producing an accurate account of who is in the building. Lastly, it requires staff to enter and exit the property though one particular entrance, limiting the possibility of internal theft. Ultimately, Action on Access delivers a two-fold protection plan. Cardholder selection is regulated by the state to ensure that no individual has full capability to create a complete cardholder credential or select access for the cardholder. In order to maintain compliance with state regulations, RWNYC utilises features included with Gallagher Command Centre such as dual access point authorisation, interlocks, and security alarms tied-in with output to control lights, as well as additional device notifications. Authorised and secure access control In order to provide enhanced protection and authorised access control, several mantraps were positioned in critical areas of the facility. These mantraps allow RWNYC staff to know who is on duty. This step, in conjunction with Action on Access, provides a significant safety measure as it allows for the enabling and disabling of card access with time restraints, in the event a card is lost or compromised.The Gallagher system is fully customisable to meet and exceed gaming regulations for this property" “With Gallagher’s latest software update, we’ve been creating more customised views for our staff to better monitor particular areas,” says Jason. Email alert notifications are used to inform Player Development that an invited guest is entering the private gaming space, allowing a greeter to welcome them and provide best in class customer service. Gallagher security system Gallagher’s security solution affords RWNYC a reduction of five to eight hours of labor per week by utilising Command Centre’s reporting and auditing capabilities. “The Gallagher system is fully customisable to meet and exceed gaming regulations for this property. It is modular and can be divided into multi-tenant features. Gallagher’s functionality and flexibility are only limited by your imagination,” Jason summarised. Gallagher Command Centre is at the center of Resort World Casino New York City’s thorough and complex security program, helping protect their world class entertainment facility by safeguarding physical property, minimising risk, and reducing operational costs.
In mid-2009, Melco Resorts & Entertainment Limited opened City of Dreams, Macau – a casino and resort complex that quickly become one of the world’s premier entertainment and leisure destinations. The complex brings together a collection of world-renowned hotel brands, including Crown, Grand Hyatt, and Hard Rock, along with a casino area of approximately 448,000 square-feet and over 20 restaurants and bars. Also comprising an audio-visual multimedia experience, and ‘The House of Dancing Water’ – the world’s largest water-based extravaganza showcased in the purpose-built Dancing Water Theater. These unique and innovative entertainment, shopping, food and beverage offerings realise the company’s vision of bringing world-class integrated resort and entertainment experiences to Macau and Asia. Need of a robust security solution Melco Resorts was looking for a robust security solution capable of protecting high-value assetsHaving thousands of staff moving around the site meant that effective people management needed to be a significant part of the security solution. With a large site encompassing multiple areas and a staff of approximately 13,000, Melco Resorts was looking for a robust security solution capable of protecting high-value assets while providing a reliable and flexible system to support daily operations. In the years leading up to the opening of City of Dreams, Gallagher worked directly alongside Melco Resorts, and security partner Certis Security (Macau) Ltd, during the design and construction phases. The Gallagher team were highly involved in discussions and developments relating to software customisations and the final commissioning of critical security areas. MIFARE Classic card technology Part of the City of Dreams philosophy from day one was to operate a one-card, single service entity per staff member – not only for high-level security but across all system requirements. According to Billups, a lot of decisions around system choice were based on meeting the one-card philosophy. Utilising MIFARE Classic card technology, 1700 access controlled doors were set up across the complex. Utilising MIFARE Classic card technology, 1700 access controlled doors were set up across the complex Gallagher’s ability to encode the cards with data from multiple system providers was crucial in delivering the one-card policy. Along with Gallagher access data, third-party ASCII data encoding was also provided on the card for use by other on-site systems to achieve the objective of a single card philosophy. Latest generation data security The original system, comprising MIFARE Classic card technology, is now being upgraded to the latest MIFARE DESFire EV1 across all Melco Resorts properties. MIFARE DESFire EV1 provides the latest generation data security and encryption ensuring Melco Resorts globally stays at the forefront of technology. To further meet their one-card philosophy, Melco Resorts wanted a single card technology utilised across all three of their Macau complexes – City of Dreams, Altria Macau, and Studio City. In addition to enabling access across multiple properties, there was a requirement for a central monitoring system that could manage alarms escalated from any of the properties and register such alarms centrally in a main command structure. Highly integrated and expansive platform Gallagher’s multi-server technology delivers this, with seamless connection between all systems and across all sitesFuture-proofing was an important consideration of the security solution. “City of Dreams needed a system that catered well to growth, particularly in the areas of people management and access control. Gallagher provided us with the highly integrated and expansive platform we were looking for,” said Kelly Billups, Director of Security Technology & Administration for Melco Resorts. Gallagher’s multi-server technology delivers this, with seamless connection between all systems and across all sites. If communication between the facilities should fail due to a network fault or similar incident, each site’s security system will continue to function independently. According to Billups, the multi-server system has resulted in reduced labour costs due to the consolidation of security administration. Efficient movement of people The Gallagher system provides rapid response times to access requests ensuring the efficient movement of people in and out of areas. The instant dissemination of cardholder access and configuration data also ensures people have appropriate access delivered in real time. If cardholder access needs to be denied, this information is communicated and applied instantly across the site. In addition to door access activity, 5300 detection points are also monitored throughout the complexIn order to provide Melco Resorts with an audit trail of security events, all site activity is logged in a secure database. In addition to door access activity, 5300 detection points are also monitored throughout the complex. Reports are generated using a simple wizard-based system which steers the report generator through a step-by-step process ensuring the relevant data is retrieved. The City of Dreams site required integration with a number of external systems and Gallagher’s Command Centre central management software provided the platform to deliver this. Cameras integrated with Command Centre As surveillance is a key requirement for a casino, City of Dreams has thousands of cameras throughout the complex. A number of these cameras monitor critical back of house operations and are integrated with Command Centre to provide additional layers of security and enable further administrative functionality. A number of lower-level security points throughout the complex – which utilise traditional keys – integrate Command Centre with an electronic key management system. Keys are electronically released to personnel depending on their access permissions. Two high-level interfaces provide communication to all elevators connected to Command Centre There are approximately 80 elevator shafts located throughout the City of Dreams complex. Two high-level interfaces (Schindler and Otis) provide communication to all elevators connected to Command Centre where access control groups manage access to each of the floors. This integration is particularly important for heart-of-house elevators where access can be highly restricted to only authorised personnel. HR system integrated with Command Centre An integration between City of Dreams Human Resources (HR) system and Command Centre was established. The active connection between the two ensures that basic personnel information is automatically communicated from the HR system to Command Centre without the need for manual intervention. Because of this, the process of updating cardholder information and assigning access to cardholders is a quick and simple procedure – a must for a database of this size. The Gallagher system provides rapid response times to access requests ensuring the efficient movement of people in and out of areas. Where high-level (software) interfaces are not available, the Gallagher system connects with other services including: boom gates, motorised vehicle and pedestrian doors, and turnstiles, using what is commonly referred to as a low-level interface. A control relay in Gallagher’s Command Centre platform activates the door or gate, and in turn the status of the door or gate (open, closed) is reported back. Salto integrated guest locking system Melco Resorts requirement is to seamlessly integrate hotel guest-room locks with the Command Centre platformThe delivery of a high-level integration with a hotel guest-room locking solution is currently in development and will be a world first. Melco Resorts requirement is to seamlessly integrate hotel guest-room locks with the Command Centre platform in order to deliver high-level security across the entire complex. To deliver this solution, Gallagher is working with long-term partner Salto. The Salto integrated guest locking system is required to operate in conjunction with Melco Resorts high-security card encryption and encoding, while complimenting the hotel décor. Melco Resorts and Gallagher maintain an ongoing relationship which brings together Melco Resorts evolving requirements and Gallagher’s product development road map. “The relationship is key for us” said Billups, “having a team based in the region who meet with us regularly and having a level of engagement over development is very important.”
Cherokee Nation Entertainment (CNE) is the gaming and hospitality arm of the Cherokee Nation, operating multiple casinos and hotels across northeast Oklahoma, USA, including the prestigious Hard Rock Hotel & Casino Tulsa. Concerned that their security team was spending an overly large number of person-hours reviewing video recordings searching for a single person of interest, CNE sought to reduce the time it took to review security footage, so their security team could remain focused on proactive tasks, and optimise their day-to-day efficiency. CNE also wanted to obtain and assess accurate data on occupancy and visitor trends for business intelligence purposes. Furthermore, CNE wanted to be alerted to security-related events in real-time, in order to handle security issues as they developed. savVi’s video surveillance solution CNE selected savVi, Agent Vi’s on premise video analytics solution, due to the wide range of video analytics capabilities that savVi offers. Over 1,000 savVi licenses were purchased, allowing cameras at CNE’s ten Oklahoma-based casinos to be enabled with different combinations of real-time event detection, video search and business intelligence capabilities. CNE utilises the video search capability most widely – to enable rapid search through the surveillance video to pinpoint events of interest – and therefore video search capabilities are enabled on the majority of cameras at the sites. Business intelligence capabilities are mostly deployed around the various gaming machines, and at entrance and exit points, to show traffic patterns and real-time people counts. Real-time event detection capabilities are used largely for the high-security areas to ensure that CNE’s security team is informed regarding situations, as they unfold. savVi is deployed through integration with a range of Axis network cameras, primarily the AXIS P3225 and Q3505 fixed cameras, the AXIS P5635, Q6044 and Q6045 PTZ cameras, and for outdoor vehicle search, the AXIS Q3708 fixed camera with three sensors. CNE uses Milestone XProtect Corporate Video Management System (VMS), which is fully and seamlessly integrated with savVi, a Milestone Certified Solution. savVi’s video search capabilities allow for verification of personal injury claims by customers who may be trying to defraud the casino savVi’s real-time event detection savVi’s video search capabilities are of considerable importance to CNE. There is a prevailing need for the casinos to be able to swiftly locate specific events within masses of footage (“incident remediation” as it is known within the entertainment industry). Among other things, this allows for verification of personal injury claims by customers who may be trying to defraud the casino. Previously, the security team’s time was heavily occupied by observing hours of footage in search of a specific person or incident. savVi now enables CNE to run the search automatically, allowing far more effective use of the operators’ time, and reduced search time from as much as 16 hours for a single search, down to a matter of minutes. savVi’s real-time event detection capabilities are primarily used by CNE to ensure a safer and more secure environment within the casino parking facilities. By immediately alerting to any suspicious event, such as people loitering or cars moving in an unauthorised direction, the security team can monitor events and act accordingly as they unfold. savVi’s heat mapping capabilities savVi also allows CNE to gather and analyse essential business intelligence data on occupancy and visitor trends. savVi delivers accurate headcounts, meaning that the security team is constantly aware of how many people are on-site and using the casino facilities. This provides essential knowledge in the case of an emergency where a facility might need to be evacuated, and also helps prevent over-crowding. By utilising savVi’s heat mapping capabilities, CNE has knowledge of which areas of the casino are more heavily populated, and at what times. CNE can then leverage the data collected in a number of ways, including negotiating leasing deals for externally-owned casino equipment and knowing which internal locations require heavier investment of machines and personnel. This puts CNE well ahead of its competitors, as it is one of, if not the, first gaming company to employ Business Intelligence through video analytics. SavVi’s deployment in CNE’s casinos is an endorsement of the great benefit that savVi’s video analytics capabilities" savVi’s video analytics capabilities “It was savVi’s swift and effective video search that caught CNE’s attention when searching for an enhanced security solution, in particular due to the automated query ability,” said Joshua Anderson, Director of Surveillance and Technology, Cherokee Nation Entertainment. “We have been extremely impressed with savVi’s capabilities and the quality of its performance, and fully expect savVi to increase efficiencies and provide true ROI which will have a major impact on the bottom line.” “Cherokee Nation Gaming Commission’s approval of savVi’s deployment in CNE’s casinos is an endorsement of the great benefit that savVi’s video analytics capabilities offer to gaming concerns,” commented AJ Frazer, VP Business Development, Agent Vi. “Having selected to deploy the full range of savVi video analytics functionalities, savVi offers CNE valuable insights into the activities and customer experience at their multiple sites, benefitting both CNE and their customers.”
Pivot3, the hyperconverged infrastructure performance and technology provider, announced Caesars Entertainment EMEA has deployed Pivot3 HCI to ensure robust protection of critical video surveillance data and to future-proof its IT infrastructure to support a wider range of workloads. Support multiple mission-critical workloads Pivot3 unifies storage, compute and virtualisation resources into a powerful, easy-to-deploy solution that reduces cost, IT complexity and organisational risk. With Pivot3, Caesars’ can now support multiple mission-critical workloads, including video surveillance, on a single high-performance and cost-effective infrastructure platform. “We selected Pivot3 because we have complete confidence that its highly-resilient HCI technology will protect our video data,” said Charles Rayer, IT director, Caesars Entertainment EMEA. “In today’s sophisticated gaming environment, it’s critical that video data is protected, always available and easily accessible at any time, from any device or location. Pivot3 supports our broader roadmap initiatives with the opportunity to expand hyperconverged to our datacenter and enterprise computing applications, which helps future-proof our investment and drive additional value across our organisation.” In addition to Pivot3, Caesars EMEA is deploying Milestone video management software (VMS) across its 14 sites Video surveillance & management solutions Caesars Entertainment is one of the most established and innovative brands in the global gaming industry. Its EMEA division has a diverse portfolio of gaming, entertainment, restaurants and bars at locations throughout the United Kingdom, South Africa and Egypt. The organisation relies on highly-integrated video surveillance solutions to capture the data that drives business intelligence and ensures compliance and continuous operations. The addition of Pivot3 to its ecosystem helps protect against system failures, operational interruptions and lost revenues, which cannot be tolerated in strict regulatory environments such as gaming. Milestone video management software In addition to Pivot3, Caesars EMEA is deploying Milestone video management software (VMS) across its 14 sites in the region. Pivot3’s interoperability and ease of integration with Milestone stems from its ability to consolidate VMS hosting, security applications and associated data, and all client workstations into one centralised platform. Caesars EMEA’s individual sites incorporate 75 to more than 200 video surveillance cameras. “HCI is the ideal platform for mission-critical applications, like video surveillance, that require the highest degree of protection, resiliency and availability,” said Brandon Reich, video surveillance practice leader, Pivot3. “Pivot3 is designed to handle the rigors of enterprise IT environments with the fastest, simplest and smartest HCI available, and we’re excited to support Caesars’ video data protection needs as well as their infrastructure growth going forward.”
Round table discussion
When it comes to security and to ensuring the integrity of gaming operations, today’s casino market is risk-averse. Regulations direct the required surveillance of table games and slot machines, while modern casinos are often sprawling complexes that have a variety of other risks to be addressed, too. We asked this week’s Expert Panel Roundtable: What are the challenges of the casino market relating to security and surveillance technology?
There will be more artificial intelligence, more machine learning, video systems with more capabilities, and all of it will add greater value to our solutions. Those are among the expectations of our Expert Panel Roundtable as they collectively look ahead to the remainder of 2019. One unexpected prediction is that AI will not prove to be a game changer – at least not yet. We asked this week’s Expert Panel Roundtable: What will be the biggest surprise for security in the second half of 2019?
You could say concerns about privacy are “trending” in our increasingly data-driven world. Unease about how Facebook and other high-tech companies use and share data dominates the news, and the full impact of new European Union (EU) regulations is about to be felt around the world. By May 25, companies that collect data on EU citizens will need to comply with strict new rules around protecting customer data, as enumerated in the General Data Protection Regulation (GDPR). But how do the new regulations, and broader concerns about privacy, affect the physical security market? We asked this week’s Expert Panel Roundtable: How do privacy issues and regulations, such as GDPR, impact physical security systems and how they are managed?
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