Campus surveillance

Pivot3, a provider of intelligent infrastructure solutions, experienced continued growth in Q1 2019 with enterprise and Fortune 1000 customers representing nearly 80-percent of bookings. This growth has been driven by organisations seeking simple, easy-to-deploy IoT and hybrid cloud solutions that address industry-specific challenges. Pivot3 is architected for extreme resilience and is able to manage massive volumes of data, making the company uniquely positioned to handle IoT use cases. Pivot3’s developments in Q1 2019: Continued growth in the quarter, with enterprise and Fortune 1000 customers delivering nearly 80-percent of sales in Q1, as well as continued expansion of deployments with existing Pivot3 customers; Expansion of its executive leadership team with former Dell EMC and Panasonic executive Rance Poehler joining as Vice President of Global Sales and former Dell EMC executive Dan Flood joining as Vice President of U.S. Sales; Continued growth of customers deploying multiple use cases on Pivot3’s platform, with deal sizes of multi-use case deployments averaging two to three times larger than single use case implementations; Continued growth in IoT use cases, in conjunction with the company’s Lenovo partnership, to deliver mission-critical solutions such as video-based Smart Cities and Safe Campus deployments across the globe. Through the partnership, Lenovo and Pivot3 helped a leading Middle East hospitality customer secure their sprawling hotel complex, meeting their mission-critical requirements for resilience, security and manageability. Together, they delivered a successful security solution, efficiently capturing and managing their security video data. The project protects their valuable brand, reduces their risk of data loss and system failure, and lowers cost of ownership, while also reducing their need for advanced technical skills; Common Criteria certification for its Acuity hyperconverged infrastructure (HCI) software platform under an Evaluation Assurance Level (EAL) 2+, assuring government agencies around the world that Pivot3 provides the infrastructure necessary to mitigate emerging threats without compromising security and resilience; Advanced certification of its HCI platform with Genetec Security Center to deliver a robust security and IoT solution designed to support video-intensive, mission-critical environments with triple the performance of prior generations. Intelligent video-based solutions “Seventy-five percent of new data is created in video format. We see enormous market potential for video-based infrastructure solutions like security and surveillance,” said Wilfredo Sotolongo, Chief Customer Officer, Lenovo Data Center Group. “With Pivot3, we are bringing unique, intelligent video-based solutions to market that solve real customer challenges. We are pleased to be going to market with Pivot3 in these critical use cases.”

Metrasens, a provider of advanced ferromagnetic detection technologies, announced that it will be unveiling the next generation of its mass casualty threat detection solution, Proscreen 900 Plus, at ISC West 2019 in Las Vegas. The new solution bolsters Metrasens’ impressive ferromagnetic screening product line and provides a higher level of security for stadiums, arenas, event venues, hotels, campuses and other areas where security is paramount. Proscreen 900 Plus demonstrates Metrasens’ commitment to innovation in the security sector and focus on delivering screening and detection technology backed by rigorous weapons testing and analysis. The result is high throughput, highly effective detection of large mass casualty threat items without the burden of divestiture. Proscreen 900 Plus helps mitigate the damage potential of bad actors in a mass casualty attack, and is ready to deploy today"In detailed weapons testing against a series of long barrelled firearms, the dual-screening methodology of Proscreen 900 Plus demonstrates an unmatched detection rate and throughput rate of 50-60 individuals screened per minute (3,000–3,600 per hour). With Proscreen 900 Plus, the screeners are placed at the outer perimeter of a facility or venue, detecting potential threats before any attacker can reach security chokepoints. Innovative technology to protect people “We live in a time where security for facilities and event venues has never been more important,” said Jim Viscardi, Metrasens Vice-President of Global Security. “Proscreen 900 Plus helps mitigate the damage potential of bad actors in a mass casualty attack, and is ready to deploy today. Our goal at Metrasens is to use innovative technology to protect people as best we can. With Proscreen 900 Plus, we are taking another step forward to making the world a safer place.” Maintaining Metrasens’ signature portability and battery-powered operation, Proscreen 900 Plus is a versatile solution for use in a wide variety of CONOPS. Customers will benefit from Metrasens’ high level of support, including site evaluations and assessments in working with partners and their business. Proscreen 900 Plus offers unobtrusive integration into surroundings so as not to disrupt the atmosphere In addition to detection capabilities and deployment versatility, Proscreen 900 Plus offers unobtrusive integration into its surroundings so as not to disrupt the atmosphere of its environment. This feature will appeal particularly to customers where subtlety is essential in maintaining a positive guest experience. Deployed for healthcare and data security Metrasens is a pioneer in the use of ferromagnetic detection technology in commercial products and continues to produce innovative solutions with deep expertise in ferromagnetic technology development. Metrasens ferromagnetic technologies have been deployed in 46 countries across a variety of markets, including corrections, healthcare and physical data security. By striving for excellence in its mission for safety, the Metrasens team considers its innovation in security solutions to be more than just a job. Interested parties can visit Metrasens at ISC West 2019 at the Sands Expo Center in Las Vegas from April 10-12, booth #11143. Metrasens will be providing hands-on demonstrations of Proscreen 900 Plus. It will also be exhibiting its award-winning physical data security solution, Proscreen 500, which is ideal for data centres and government facilities to combat data theft.

Aiphone, the international manufacturer of intercom and security communication products, released ‘Best Practices for Keeping Students Safe: A Guide to Campus Security’, an eBook providing public and private K-12, college and university campus administrators with proven best practices for protecting an entire campus population. The free 31-page eBook looks at current technologies, policies and procedures required to handle a variety of security challenges. It includes interactive checklists to prepare for new security projects and for choosing a security integrator. There are quick safety tips, as well as a list of resources for finding additional security information. Determining the total cost of ownership Sections look at everyday occurrences such as theft and vandalism, along with every administrator’s nightmare – an active shooter. There’s information about determining the total cost of ownership of new projects; the need to properly maintain equipment; ways a security investment can be shared with other campus departments; and the use of environmental design to heighten security. Dana Pruiett, marketing manager, Aiphone, said the education sector has long been an important market for the company. Through the years, Aiphone has worked closely with administrators, law enforcement, integrators and others involved in campus security. Collated expert insights “We gathered insights from internal and external experts with decades of combined campus security experience to provide up-to-date, practical information that administrators can use before, during and after their next major security project,” she said. “Our convenient, interactive resource can be used to help keep students, staff and assets safe by addressing the overall security puzzle. We’re proud to supply an important piece of the solution.”

Booth number: 18037 Hikvision will showcase a wide-range of its video surveillance solutions and security products such as its DarkFighterX dual-sensor with patented bi-spectral fusion technology for low light color imaging; thermal technology for critical perimeter applications, as well as preventive maintenance through temperature alarming and fire detection; specialty solutions for vertical markets including retail, education, gaming and commercial real estate with tailored products and valuable business intelligence analytics; TurboHD (HD over coax) for high resolution video using existing cabling; PanoVu and multi-sensor cameras. We will also feature Hikvision’s central management system, HikCentral, which provides a highly-scalable, reliable, and efficient centralised system management. We bring the latest and greatest in technology and a knowledgeable workforce to meet our customers and partners Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience?  Hikvision has exhibited at ISC West since 2006. Our presence has grown considerably since then. Each year we showcase Hikvision’s latest technologies and the evolution of the brand through ad campaigns: “Heartbeat of Security” (2016), “Art of Video Surveillance” (2017), and “Achieve Extraordinary” (2018). At ISC West, Hikvision enjoys re-connecting with existing customers and developing new partnerships. Over the years, Hikvision has demonstrated growth and strength within the industry and will continue to support its partners through the dedicated workforce that makes up Hikvision North America.  Q: What strategies do you use to get the most out of exhibiting at ISC West? The strategy is simple. We bring the latest and greatest in technology and a knowledgeable workforce to meet our customers and partners. With our latest products displayed at our booth and our team of product managers, vertical-market leaders, and other technical gurus readily available in one place, it’s a great opportunity to connect with our current and future partners. Of course, we also have one-on-one client meetings in our meeting rooms throughout the show. And, we also host interactive experiences including trivia games, product demonstrations, and other technical presentations at the Thought Theater in our booth.  Q: How do you quantify your success at ISC West? What ROI do you receive from the show? Hikvision quantifies its success with a variety of metrics including traffic throughout the booth, attendance at educational sessions we host, the number of meetings we conduct with customers, and responses from our sales team on the engagement with integrators and end users after the show. We also measure the feedback we receive from our advertising campaigns whether it’s through our signage at the show or coverage in publications.  Q: What company activities (outside the show floor) does your company organise each year? We host a Hikvision Partner Celebration @ ISC West, an invitation-only event to celebrate Hikvision Dealer Partners, distribution, technology and design partners We host a Hikvision Partner Celebration @ ISC West, an invitation-only event to celebrate Hikvision Dealer Partners, distribution, technology and design partners, and end users. We consider it a fun way for us to say thank you to our valued partners in a casual setting. We’re also an enthusiastic sponsor of the Mission 500 Security 5/2K. Hikvision is fielding a running team, and we’ve begun our fundraising in earnest. Corporate social responsibility is part of our DNA at Hikvision, and the Security 5/2K is a wonderful way to join with our security industry colleagues to make a difference in kids’ lives and give back. Q: What sets ISC West apart from other trade shows on the calendar? Hikvision attends a variety of important conferences and trade shows throughout the year, but ISC West is the big show that attracts international attendees that everyone looks forward to. We wouldn’t miss it.

Campus environments experience many challenges when it comes to securing their students and faculty. As traditional CCTV solutions were no longer able to meet the needs for long hour storage with high quality images, authorities started looking for an advanced surveillance solution. Surveon provides campus solutions with complete product lines, enabling a campus to provide students and faculty a safe learning environment. To provide evidence for investigation of crime, the data retention of recorded videos is important to the planning of campus surveillance. All Surveon rack-mount NVRs support JBOD expansion, achieving 365+ days data retention, fulfilling the long-time storage requirements from campus. WDR and IR LED for clear vision Surveon IR speed dome cameras can handle the most lighting conditions with excellent WDR and IR LEDTo avoid any confidential videos loss, a campus needs dual copies of video recordings, even if one of NVRs fails. Surveon's unique technology allows videos to be recorded and saved in two NVRs simultaneously, ensuring 0% loss with valuable data. As a spacious area which is full of trees and buildings, a campus contains lots of corners that may not get attention by security staff, especially the corners under trees and buildings' shade. Surveon IR speed dome cameras can handle most lighting conditions with excellent WDR and IR LED, ensuring everything under the shade is clearly visible. Accurate alarm with Object Motion Detection Among the moving object detection algorithms, the background subtraction is a method typically used to segment moving objects. However, it is easily influenced by background disturbance and fluctuation of lighting. Surveon's Object Motion Detection can handle situations where the background of the scene is cluttered and contains subtle motions such as tree branches and bushes, giving security staff an accurate alarm. Kainan University has chosen Surveon as their partner for surveillance applicationTo manage hundreds of channels on cameras, NVR and storage, security staff usually needt to pay a lot of attention and efforts. With Surveon Control Center (SCC), security staff can set up any combination of camera views through matrix wall, easily monitoring any potential threats in every corner. Versatile CMS solution Kainan University, a large private university in Taiwan, has chosen Surveon as their partner for surveillance application. "The megapixel video quality and industrial grade designs of Surveon cameras were already very attractive to us. However, we were absolutely sold on the versatility of the CMS solution. We believed this type of setup was beyond our price range before being presented with Surveon’s solutions." said the product manager of one of Surveon partners in Taiwan.

Sielox LLC, a provider of layered security solutions, is featuring its award-winning Sielox CLASS (Crisis Lockdown Alert Status System) Emergency Notification and Response Solution here at GSX 2018 in booth #3914. CLASS dramatically improves emergency notification and response capabilities, saving time and potentially saving lives. Initially designed for the education market, CLASS is also proving to be a highly effective resource for corporate campuses, hospitals and large facilities across a range of markets to manage all hazards, including threatening situations, inclement weather and more. “Sielox has purpose-designed CLASS to provide instant notification of emergency situations with communications between occupants and first responders. Additionally, CLASS provides scalability for future expansion, and the ability to integrate with access control as an integral component in a layered security solution,” said Karen Evans, CEO and President, Sielox. “These capabilities alone put CLASS in a class by itself.” Five programmable colour-coded alert levels CLASS can issue messages with response instructions specific to each alert level via email or text, and override any PC on the network to ensure the highest visibility of alert status CLASS provides vital emergency status details to responders so they can best manage events. Administrators or any designated initiator can issue an emergency alert to notify responders of conditions in real time while communicating status via one of five programmable colour-coded alert levels. Occupants within the facility can then report status at their specific location enabling responders to view detailed facility maps with compiled room-by-room, colour-coded conditions that update in real time as the situation evolves. A chat feature enables two-way communications between occupants and first responders to exchange detailed information or instructions. CLASS can also issue messages with response instructions specific to each alert level via email or text, and override any PC on the network to ensure the highest visibility of alert status. Providing additional ability to responders A browser-based application that functions across LAN, Wi-Fi, WAN or high-speed cellular service for maximum accessibility, CLASS is designed for stand-alone or integrated system operation. CLASS can integrate with any system or device with an IP address providing authorised responders with the additional ability to view live cameras, change access control permissions, lock doors, and more. CLASS also provides for event archiving, with chronological event sequences that can capture who/what/when/where information, providing an audit trail to support event re-creation and review if needed. Because CLASS is an embedded appliance, there are no annual hosting fees – further contributing to the solution’s low Total Cost of Ownership (TCO). Issuing medical alerts in case of emergencies CLASS is being utilised to issue medical alerts on school playgrounds in the event a child is injured during recess to quickly dispatch emergency personnel to the site Sielox CLASS has been successfully deployed in school districts across the U.S. One example is at the Catoosa County Public Schools in Georgia, where CLASS is being used to fulfil several different safety and security objectives. Here, CLASS is being utilised to issue medical alerts on school playgrounds in the event a child is injured during recess to quickly dispatch emergency personnel to the site. CLASS is also being used by teachers for morning check-in to let administrators know that they and their students are in the building. Each classroom is represented by a different colour and a different square on CLASS, so school administrators know the status of every connected classroom. In the event of an incident, a chat box will pop up for all CLASS users where communication can take place. CLASS also gives first responders and administrators at Catoosa County Public Schools a clear picture of where students and teachers are at any given moment. For example, if teachers leave the building or take students off campus, they use CLASS to let school administrators know that they are no longer on the premises, which is critical information in the event of an emergency.The Catoosa County Public School district utilises CLASS as part of its layered security and safety Integration with video surveillance systems The Catoosa County Public School district also utilises CLASS as part of its layered security and safety system through integration with the schools’ video surveillance systems. The district’s integrated camera systems employs motion detection with a video window pop-up that appears in CLASS to help alert and notify first responders and administrators of an intruder’s location in a lockdown situation. In the event of a lockdown, teachers receive notification and receive a bullet list of instructions on what to do with two camera views of the hallway outside their classroom. This allows teachers to see if there’s any danger outside the doorway so they can better decide if it’s safe to exit the area. The Catoosa County Public Schools district plans to have CLASS deployed at all 17 schools by the end of the 2018/2019 school year.

Governments and corporations face crisis events every day. An active shooter terrorises a campus. A cyber extortionist holds a city for ransom. A hurricane washes away a key manufacturing facility. Not all critical events rise to the level of these catastrophic emergencies, but a late or inadequate response to even a minor incident can put people, operations and reputations at risk. Effective response plan In 2015, for example, the City of Boston experienced several record-breaking snowstorms that forced the city to close the subway system for three days. The extreme decision cost the state $265 million per day and was largely attributed to a lack of preparation and an inadequate response plan by the transportation department. The reputation of the head of the transportation department was so damaged by the decision she was forced to resign. Being able to better predict how the storms would impact the subway system’s aging infrastructure – and having a more effective response plan in place – could have saved the state hundreds of millions of dollars (not to mention the transit chief’s job). A comprehensive critical event management strategy begins before the impact of an event is felt and continues after the immediate crisis has ended. This full lifecycle strategy can be broken into four distinct phases – Assess, Locate, Act and Analyse. Assessing threats for prevention Security teams might have complained about not having enough intelligence data to make accurate predictionsIdentifying a threat before it reaches critical mass and understanding how it might impact vital assets is the most difficult challenge facing security professionals. In the past, security teams might have complained about not having enough intelligence data to make accurate predictions. Today, the exact opposite might be true – there is too much data! With crime and incident data coming from law enforcement agencies, photos and videos coming from people on the front line, topics trending on social media and logistical information originating from internal systems it can be almost impossible to locate a real signal among all the noise and chatter. Being able to easily visualise all this intelligence data within the context of an organisation’s assets is vital to understand the relationship between threat data and the individuals or facilities in harm’s way. Social media monitoring Free tools like Google Maps or satellite imagery from organisations like AccuWeather, for example, can help understand how fast a storm is closing in on a manufacturing facility, or how close an active shooter is to a school. Their usefulness, however, is limited to a few event types and they provide only a very macro view of the crisis.Data from building access systems, wifi hotspots, corporate travel systems, among others, can be used to create a profile Critical event management (CEM) platforms, however, are designed specifically to manage critical events of all types and provide much greater visibility. Internal and external data sources (weather, local and national emergency management, social media monitoring software, security cameras, etc.) are integrated into these platforms and their data is visualised on a threat map. Security teams can quickly see if there are actual threats to the organisations or communities they are protecting and don’t lose time trying to make sense of intelligence reports. The more they can see on a ‘single pane of glass,’ the faster they can initiate the appropriate response. Locating a threat Once a threat has been deemed a critical event, the next step is to find the people who might be impacted – employees/residents in danger, first responders and key stakeholders (e.g., senior executives or elected officials who need status updates). Often, this requires someone on the security team to access an HR contact database and initiate a call tree to contact each person individually, in a specific hierarchical order. This can be a time-consuming and opaque process. There is no information on the proximity of that person to the critical event, or if a person has skills such as CPR that could aid in the response. Ensuring ahead of time that certifications, skill sets, or on-call availability is included with contact information can save valuable time in the middle of a crisis response. Going even further, data from building access systems, wifi hotspots, corporate travel systems, among others, can be used to create a profile of where a person just was and where he or she might be going in a CEM platform. This information can be visualised on the threat map and help determine who is actually in danger and who can respond the fastest. The emergency response then becomes targeted and more effective. Security teams can quickly see if there are actual threats to the organisations or communities they are protecting Acting and automating The third step is to act and automate processes. If there is a tornado closing in on a town, for example, residents should not have to wait for manual intervention before a siren is activated or a message sent out. Organisations can build and execute their standing operating procedures (SOPs) fully within a CEM platform. Sirens, alarms, digital signs and messages can all be automatically activated based on event type, severity and location. Using the tornado example, an integration with a weather forecasting service could trigger the command to issue a tornado warning for a specific community if it is in the path of the storm. Summon security guards Warning messages can be prepared in advance based on event type so there is no chance of issuing a misleading or unclear alert Warning messages can be prepared in advance based on event type so there is no chance of issuing a misleading or unclear alert. All communications with impacted individuals can be centralised within the platform and automated based on SOP protocols. This also includes inbound communications from first responders and impacted individuals. An employee confronted by an assailant in a parking garage could initiate an SOS alert from his or her mobile phone that would automatically summon security guards to the scene. Conference lines can also be instantly created to enable collaboration and speed response time. Additionally, escalation policies are automatically engaged if a protocol is broken. For example, during an IT outage, if the primary network engineer does not respond in two minutes, a designated backup is automatically summoned. Eliminating manual steps from SOPs reduces the chance for human error and increases the speed and effectiveness of critical event responses. Analysis of a threat Looking for ways to better prepare and respond to critical events will not only improve performance when similar events occur again It’s not uncommon for security and response teams to think that a critical event is over once the immediate crisis has ended. After all, they are often the ones pushing themselves to exhaustion and sometimes risking life and limb to protect their neighbours, colleagues, community reputations and company brands. They need and deserve a rest. In the aftermath of a critical event, however, it’s important to review the effectiveness of the response and look for ways to drive improvements. Which tasks took too long? What resources were missing? How many times did people respond quickly? With a CEM platform, team performance, operational response, benchmarking data and notification analysis are all captured within the system and are available in a configurable dashboard or in after-action reports for analysis. Continuously looking for ways to better prepare and respond to critical events will not only improve performance when similar events occur again, but it will also improve response effectiveness when unforeseen events strike. Coordinate emergency response Virtually every organisation has some form of response plan to triage a critical event and restore community order or business operations. While many of these plans are highly effective in providing a structure to command and coordinate emergency response, they are reactive in nature and don’t account for the full lifecycle of a critical event – Assess, Locate, Act and Analyse. Whether it’s a large-scale regional emergency or a daily operational issue such as an IT outage, a comprehensive critical event management strategy will minimise the impact by improving visibility, collaboration and response.

Over the course of the past few months, I have discussed a myriad of topics, from Big Data, the Internet of Things and emerging video surveillance-use cases, to analytics, storage complexities and IT technologies like virtualisation and hyperconverged infrastructure (HCI). All of these trends have a significant effect on the security market, and in April they were highlighted in spades at ISC West. It’s great to talk about these trends but it’s far better to see how they are being leveraged in real-world applications. That’s really where we can all see the true value of new solutions and concepts. We’re lucky enough to work with some leading organisations that want others to benefit from their experience and I’m happy to have the opportunity to share two of these applications with you. Protecting educational facilities UCF has adopted advancements in technology, particularly video surveillance solutions, to help ensure stronger security on campus Educational institutions face an increasingly complex risk environment. Recent high-profile incidents emphasise these risks and magnify the vulnerabilities that educational facilities face. These incidents have led to more public demand for improved security solutions across campuses. The primary mission of these organisations is to deliver quality education to students, and they face the challenge of balancing between a highly secure facility and one that supports open interaction. The University of Central Florida is no different. This organisation, one of the largest universities in the country, has adopted advancements in technology, particularly video surveillance solutions, to help ensure stronger security on campus. Active shooter incidents In March 2013, UCF faced an active shooter situation in which a former student planned to pull the fire alarm in a residence hall and then attack his classmates as the building was evacuated. However, the shooter’s gun jammed, and as officers were closing in on the gunman, he took his own life. During the university’s response to the incident, accessibility to critical video data was a major issue. Educational institutions face an increasingly complex risk environment UCF had cameras in the area where the incident took place, but first responders had no way of viewing the footage without being at the physical location of the video recorder. At the time, UCF had a wide variety of standalone systems in place, including non-integrated video surveillance, access control and intrusion systems. As a result, there was no way to centralise video management, viewing and analysis. Upgrading from analogue systems Altogether, its security system consisted of older analogue platforms that were reaching end of life, 58 standalone servers, 12,000 access points and a wide variety of DVRs — all being managed in a siloed manner. UCF needed a solution that would allow officials to centralise system management, store video data more effectively and reliably, and enable the security team to deliver situational awareness to responders when needed. Security leaders sought a way to further modernise its security, surveillance, access control and IT infrastructure The university deployed an HCI solution, one that is optimised for demanding, data-intensive workloads like video surveillance. Using standard off-the-shelf server hardware, the system aggregates the storage and compute resources from multiple servers into a single unified pool that all cameras can access, which maximises performance and storage capacity utilisation. The platform also hosts the university’s video management solution, which serves as a centralised source to manage video and effectively protect its security data. Because of the growing demand for video across UCF's campuses — for both safety and business purposes — the HCI solution’s ability to eliminate the opportunity for data loss and easily scale were key components in its selection. Protecting air travel and airports In 2012, Charleston International Airport embarked on an ambitious upgrade project dubbed the Terminal Redevelopment and Improvement Program. The $200 million initiative was designed to modernise and expand the facility to meet increased passenger demand. While the aesthetics and amenities of the airport were under construction, security leaders sought a way to further modernise its security, surveillance, access control and IT infrastructure. The IT and security teams needed to address the challenges of their existing standalone server environment, which included siloed systems, management complexity and high administrative and equipment costs. Charleston International Airport embarked on an ambitious upgrade project dubbed the Terminal Redevelopment and Improvement Program Considering the high value of the airport’s video, security and IT data, it required a solution that could deliver reliable data protection, system resiliency and fault tolerance. The airport is required to store video for 30 days, but it seeks to expand its retention time to 60 days. Therefore, technology that can scale simply was key in the selection process. Storage system updates It also required a storage platform that could manage the demanding and write-intensive nature of its nearly 250 IP surveillance cameras — a challenging task for traditional video recorders. The airport deployed HCI appliances to better manage captured video data and expand its archive capability for video surveillance. Users rely on video to validate whether something did or did not happen - and this is essential in airports HCI surveillance solutions are designed to provide industry-leading resiliency. Even if multiple hardware failures occur, including an entire appliance, video management servers will remain online and recording, and any previously recorded video will continue to be protected and accessible. Reducing expenses and costs The solution also reduced total cost of operations by consolidating servers, storage and client workstations into one enterprise-class solution that is easily managed from a single user interface, without the need for specialised IT skills. These use cases demonstrate the value emerging technologies bring to these types of modern environments. And they show that solutions like HCI are no longer simply much-talked about technology trends. Video, IT and security data is critical to organisations of all types and they need to ensure their investment in capturing this data is protected. From a security standpoint, users rely on video to validate whether something did or did not happen. If that video data isn’t protected, they lose a very valuable investigative tool. That isn’t an option in today’s complex environment. That’s is why it is paramount to understand how new technologies can help expand current capabilities and evolve security operations. This can’t be left to chance.

The locks, alarms and access control solutions used for buildings have little impact outdoors Large campuses – colleges and universities, hospitals and office parks – face difficult security challenges in protecting people and property across wide-open outdoor spaces. Outdoor security requires a different approach. The locks, alarms and access control solutions used for buildings have little impact outdoors. Outdoor security may include protecting a student on an early morning run; a nurse walking to a bus stop at the end of a late-night shift; or possibly securing athletic fields, parking structures, landscaped gardens or performance amphitheaters. One constant between securing the indoor and outdoor environments is the need for multiple security layers. No single solution can meet all security needs. Outdoor surveillance Information – both visual and audio – takes on added importance as security guards and first responders need input from areas that may be hundreds of yards away from the nearest dispatch center. This is one reason video surveillance is an effective outdoor security tool. Pan-Tilt-Zoom megapixel cameras can provide sharp images of wide areas. Infrared cameras continue providing useable images throughout the night, even in low-light environments. Recorded video also provides forensic views to be used in assessing events after they have occurred. Cameras have long been shown to be a deterrent for many criminals. So, it makes sense to post signs throughout the campus reminding people they are likely to be under surveillance at any time.  Emergency stations are ideal for any outdoor area Emergency stations Emergency stations are another valuable outdoor security tool. These stations are easily recognisable by their bright blue lights atop the tower. With a touch of a button, a distressed person can immediately speak with a security guard via imbedded audio intercoms. Video intercoms provide additional views of the area to help dispatchers make decisions about an emergency. The stations can also be integrated with the video surveillance system to provide a broader view of the area. There are other important benefits offered by emergency stations. They are on and available 24/7. Dispatchers immediately know the station’s precise location when calls for assistance arrive. A station’s speakers can broadcast emergency information across the campus. And the intercoms feature two buttons – one for emergencies and a second for non-critical calls, such as inquiries for campus directions. The stations are designed for easy setup by integrators or campus engineers. The units are available in IP-based models which connect to the campus network and draw power over the Ethernet using CAT-5e/6 cable. Stations are also available as stand-alone towers or wall-mounted boxes. Braille signage and adjustable call button heights allow them to comply with ADA standards. Emergency stations are ideal for any outdoor area such as running trails, parking lots, pedestrian pathways and perimeters around office buildings, dorms and recreational centers. They are also useful indoors in areas including elevator bays and stairwells. Ideally, the stations should be placed close enough to allow a distressed person an option of choosing the closest unit. The proliferation of smartphones in the campus environment has led to the development of dozens of apps capable of reaching security or local first responders Mobile applications Unlike telephone-based systems, intercom stations require no POTS line, saving monthly phone costs. Mobile apps are also available to allow patrolling guards to have immediate access to emergency calls on a smartphone or tablet. Over the past few years, the proliferation of smartphones in the campus environment has led to the development of dozens of apps capable of reaching security or local first responders. Most allow the submission of voice and video and may offer other features such as the ability to track friends’ progress as they walk to their destination. While these apps do serve as another valuable layer of outdoor security, they have limitations. They are only useable for people who have enrolled in a campus database. That eliminates students and/or employees who choose not to enroll or campus visitors. Weather, topography and the proximity of cell towers can affect signal quality, making it difficult for security to accurately identify the precise location of calls. Some remote campus areas may totally lack cellular coverage. Then, too, phones have no value if the battery is dead or is taken in a robbery. Also, they can be difficult to remove from a pocket, purse or backpack if a victim is being attacked or chased. The lessons from CPTED (Crime Prevention Through Environmental Design) certainly apply when protecting campus outdoor space. Lighting is critical along pathways, in parking lots and garages and surrounding building perimeters. It not only deters criminals, but also allows security to have a better view of situations either onsite or via surveillance camera or video intercom. Keeping bushes and trees well-trimmed helps deny criminals easy hiding places Additional outdoor security precautions Keeping bushes and trees well-trimmed helps deny criminals easy hiding places. Fencing and locked gates keep people from wandering into potentially dangerous areas. Fences and gates also works well to protect outdoor storage lots and equipment yards. Many campuses, particularly universities and hospitals, have formed escort services. Either security guards or carefully screened volunteers are available to accompany students or employees crossing the campus at night. Outdoor campus security requires well thought-out plans incorporating layers of security equipment. As with any security project, outdoor improvements should follow a thorough risk assessment conducted by an experienced consultant or integrator. Identifying a campus’ strengths and weaknesses will help administrators better spend limited budgets. Campuses may range in size from a few to hundreds of acres. But even the smallest offer significant challenges in protecting outdoor spaces. In the case of colleges and universities, the pressure to keep people safe has never been greater with federal mandates requiring regular crime reports. Fortunately, the security industry has responded with a range of tools to handle the challenge. With careful planning and implementation, a campus’ outdoor spaces can be made much safer.  

Qognify’s security management systems compile information from a variety of sensors to provide situational awareness, and now they can leverage the benefit of a different kind of sensor, what the company calls the “human sensor.” Employees see and hear a lot of information during their work day, and some of it has an impact on security. Now that information can become part of an integrated security system, reported by trusted employees through a smart phone app. Qognify’s Extend adds new capabilities to the company’s existing Situator physical security information management (PSIM) and VisionHub video management; it’s a new element in Qognify’s interconnected product portfolio. Using smartphones to report incidents The Extend Mobile Solutions Suite enables systems to leverage the “human sensor” by equipping employees (or students in a campus environment) with an easy-to-use app on their smart phones. If a user sees or hears something, they can initiate an “incident” through the smart phone app’s “See It Send It” function. The app can also provide protection for a student or employee with a GuardMe function that enables a security operations centre to hear an employee, see their location and monitor their progress from Point A to Point B, reporting any distress situations along the way. The system also provides mass notification capabilities (using smart phones) without the installation of any software or hardware. “The best sensor is the human sensor,” says Dharmesh V. Patel, Qognify’s global business initiatives vice president. “At an airport, you may have 20,000 employees, and they each know if something is awry because they work there all day long.” A reported incident might not even be a security issue; it could be something as simple as a slippery floor. Live Video Broadcasting Qognify Extend, which is the company’s rebranding of a system “powered by CloudScann,” captures the data from human sensors and allows it to be brought into the Qognify platform. Because smart phones are equipped with high-resolution megapixel cameras, Extend also enables the addition of 20,000 video cameras (and audio), all tied into a command centre. The app can also provide protection for students or employees with the GuardMe function “It would take years and millions of dollars to [add that many cameras] any other way,” says Patel. “And the information is coming from your employees, which is a trusted source. Actionable information becomes part of the workflow.” In case of an emergency, a smart phone can be used to stream live video to a command centre, a capability called Live Video Broadcasting, even as a control room operator dispatches an officer to help. Qognify visual intelligence desktop application Information from Extend mobile apps reports to the Qognify Visual Intelligence Command Center (VICC), a cloud-based desktop application that collects and aggregates information and presents it on a map to enable control room operators to have complete situational awareness. The live, global system compiles data from open source systems anywhere in the world. If you type in New York City, for example, the interface takes you to a live map that shows where live cameras are viewing the Lincoln Tunnel. Various “levels” of information provide real-time routing and traffic, weather information, etc. In addition to information from mobile apps, the system can bring in views from any public source cameras, including tapping into cameras mounted on drones hovering over the scene of an emergency. Fast response to incidents Finding information on any incident using VICC is like conducting a Google search. The system can also find the locations of people (employees or students) based on their smart phone signals.  Availability of real-time video from a trusted source in an emergency helps to shift the mission of a video system from reactive after the fact to a real-time response, says Patel. And the cameras providing the video are not mounted on the ceiling but are closer to the action (held by a person on the scene). Because smart phones provide location data, the command centre knows the location of an incident and can trigger a response. “I know where it is, I can say ‘who’s my closest responder?’” says Patel. “We can see this whole situation in the command centre – not just visualise it but dispatch a response.”

In a school security lockdown, teachers typically display red or green cards on the doors or in the windows of their classrooms. The manual procedure uses red cards to alert to a crisis condition; green cards designate that everything is safe inside the classroom or office. Colour-coded crisis management system Physical security company Sielox has adapted the idea of using a colour scheme to characterise an emergency situation into its electronic security system. CLASS [Crisis Lockdown Alert Status System] by Sielox is an incident and crisis management solution that uses a variety of colours to designate the emergency conditions in various parts of a school building – red to alert to a crisis condition and green to designate "safe/secure." Colours are displayed on a schematic of the building, and new colours have been added, too, such as yellow for “unaccounted individual,” orange for “disturbance” and blue to designate a medical emergency. CLASS offers five different alert levels and eight different colours that are configurable to denote a wide variety of emergency or non-emergency situations (such as maintenance or homeroom check-in status).   The system has provided an opportunity for Sielox to expand into the education market, where daily news headlines remind us of the potential for violence. The Sielox system also helps education end users manage more day-to-day situations, such as a possible medical emergency, or bullying, fighting, or other incidents. The system integrates easily with a school's various existing systems, using Internet URLs to make connections without additional cabling, and can provide email alerts, screen pop-ups, text messaging and communication with first responders. The system can also access video feeds directly from an IP camera (no license or hosting fees). It can integrate with access control, response plans, intercoms and other systems. "They don’t have to change their system.Our product goes in as a quarterback,and everything they have in place can stayintact  – whatever their procedures are,we can enhance them" Instant alerts for first responders The CLASS system can drastically reduce the response time in an emergency, says Karen Evans, Sielox president and CEO, and the difference between a four-minute response time and one-second alert can be the difference between life and death. Also, knowing where within a building an emergency is occurring – using the system’s dynamic floorplan – can provide more information to enable first responders to act faster. “You get instant notification, a condition status, and you know where it is on the map, and the situation is qualified by texting and chatting back and forth,” says Evans. “Our core market is still access control, and we still play in every vertical market,” adds Evans. “But as a smaller player, we are sometimes lost in the shuffle or perceived as a ‘me-too’ player. But this capability has given new life to the business.” Sielox filed for a patent on the technology in November 2012, coincidentally a month or so before the Sandy Hook Elementary School shooting incident in Newtown, Massachusetts, which raised awareness of school security vulnerabilities. Since Sandy Hook and other violent incidents that have dominated headlines in recent years, a variety of new panic alert systems, two-way chat functions and similar products and features have emerged onto the education security market. “Our system has about 10 different features, and any of the competitors might have two or three or four, but nobody has put the entire solution together like we have,” says Evans. Cost-effective security enhancement Evans points out that the sales cycle in the education market can be long – budgets may be set up to a year before any work is contracted. There are also more stakeholders involved in the decision-making, whether it’s a school principal, or superintendent, or SRO (school resource officer), or the IT department. Local first responders can also help to influence the purchase decision once they see how the system can make it easier for them to respond to an emergency, Evans notes. “When I am educating my business partners, I tell them if they can get an audience with anyone at a school, they should also engage someone from the local police, fire or EMS (Emergency Medical Services) into the meeting,” says Evans. “First responders absolutely love what we’re doing, and they let the schools know.” Law enforcement has even influenced development of the product – their suggestions have been integrated to make CLASS more user friendly for the first responder community. "Everybody thinks that systems aredesigned for extreme situations suchas Sandy Hook or Columbine, butschools can use the system every day. If situations are handled quickly,the severity of the injury is reduced" School consultants also favour the product because it enhances a school’s operating procedures rather than forcing them to change, says Evans. The system can also be employed cost-effectively. The Onslow County (North Carolina) School District installed the system in 37 schools for a total cost of less than $250,000. It’s a one-time deployment with no monthly licensing or hosting fees, and the system uses existing communication media and IT networks. “We’re not telling them to change anything unless their procedures need to be enhanced,” says Evans. “They don’t have to change their system. Our product goes in as a quarterback, and everything they have in place can stay intact. Whether there’s a threat in the community, they need to lock the perimeter, lock down internally, or if it’s a weather or bomb threat – whatever their procedures are, we can enhance them.” Other industry applications Too often stakeholders tend to think that video cameras are sufficient for school security. However, camera systems do little to promote faster response in an emergency. And the CLASS system is also helpful in the day-to-day operation of a school. “Everybody thinks that systems are designed for extreme situations such as Sandy Hook or Columbine,” Evans comments. “But schools can use the system every day. There are more injuries from bullying and fights, or a medical situation that wasn’t attended to correctly. If situations are handled quickly, the severity of the injury is reduced.” Sielox is actively looking for new integrator business partners seeking to expand in the school market. Evans emphasises the need to understand the crisis management component of security. CLASS has also caught the attention of a new population of dealer/installers for Sielox – those that sell sound and paging systems into the healthcare and education markets. The CLASS system also has applications in other markets. In the commercial/industrial sector, for example, CLASS can provide a more cost-effective and informative panic alarm system and communicate information such as weather threats, chemical evacuations, medical conditions or even a “suspicious individual.” The government market is also a possibility. And workplace violence incidents are in the news as often as school shootings.

Another week, another school shooting. Or so it seems recently with all the incidents in the U.S. news media. Just this week there was another one in Troutdale, Ore. In fact, the organisation Everytown for Gun Safety says there have been roughly 74 school shootings since the well-remembered tragedy in Newtown, Conn., about 18 months ago. Counting just the weeks school has been in session since then, the number is more than a shooting a week. The organization lists the shootings on their web site (everytown.org/article/schoolshootings/) The list includes incidents when a firearm was discharged inside a school building or on school or campus grounds, as documented in publicly reported news accounts. This includes assaults, homicides, suicides, and accidental shootings. Because the list is based on news reports, the organisation contends the number is likely an undercount. In scanning down the list, I notice several incidents near my office in Atlanta. I can barely recall hearing about them in the local media, let alone any national news coverage. Sadly, it’s like we have grown so used to hearing these stories that we are losing the ability to be shocked by them. How sad it that? Meanwhile, the ongoing likelihood of school violence is directing much of the security activities at our educational facilities, and many school children are haunted by the fear of a possible incident when they should be more concerned with less scary and more age-appropriate problems. We can all be proud of the role our industry plays in curbing school violence just as we continue to help our education customers keep the issue top of mind. The shock value may be declining, but our commitment to prevention and rapid response get more important with every passing week, the numbers climbing like an urgent drumbeat.  

Upon hearing Pablo Picasso’s famous praise of art’s ability to clear ‘the dust of everyday life’, one’s thoughts could easily turn to one of Arizona’s newest landmarks, the Mesa Arts Center. Set proudly amidst the dust of the Sonoran Desert, the Mesa Arts Center is a striking complex of buildings, art installations, and public throughways, offering a rich blend of visual impressions in glass, water, stone, and metal, with splashes of vibrant colour and metallic reflection. At more than 21,000 sq. feet, the award-winning $95 million campus is the largest and most comprehensive performing, visual and educational arts complex in Arizona, serving as a gathering point for the citizens of Mesa and region alike, seeking to enjoy the indoor and outdoor spaces, public events, classes, and art exhibitions. Ensuring safe, family friendly environment Ensuring a safe, family friendly environment is essential to fulfilling the role the Center plays as a gathering pointThe presence of an adjacent light rail station and hosting of multiple festivals throughout the year further increase traffic to, from, and through the open planned site at various hours of the day, and on weekends and even holidays. The heart of the Mesa Arts Center complex is a grand promenade that knits together all of its pieces, while providing places for group gatherings, performances, and quiet reflection, comfort and relaxation. Ensuring a safe, family friendly environment is essential to fulfilling the role the Center plays as a gathering point for all walks of life. In addition to welcoming visitors to the Center, the open configuration of the complex invites commuters coming off the nearby light rail line to stroll through on their way to and from the station, and draw loiterers, would-be vandals, and itinerant populations (attracted to the semi-secluded spaces created by outdoor art installations and the complex’s fountains and water elements). Surveillance system for crime prevention Particularly outside of traditional hours of operation, such factors can increase the risk of nuisance crimes, vandalism, and petty theft, and potentially more serious crimes against visitors and staff, without a vigilant and comprehensive security and surveillance operation. Additionally, complex spaces, varied materials, and water elements increase risk for incident and accident without proper prevention and/or prompt response. A technical solution with proven power, performance, and reliability was paramount to ensure protection of property While customary approaches to similar venues have typically relied heavily on a combination of CCTV and human security guards, the size and complexity of the Mesa Arts Center campus makes a traditional manned guarding solution, even when supported by a typical surveillance technology, both cost prohibitive and potentially inadequate. Protection of property and campus safety The Mesa Arts Center is an architectural showpiece and regional destination, requiring comprehensive surveillance at all hours, every day of the year, under highly variable conditions. A comprehensive technical solution with proven power, performance, and reliability was paramount to ensure protection of property and the safety of everyone on campus. The City of Mesa, who operates the Center, in partnership with Scottsdale’s Surveillance Acquisition Response Center (SARC) and IDIS technology, provided a mix of surveillance cameras and network video recorders (NVRs) able to meet the varied requirements of a campus housing multiple art galleries, studios, performance spaces, walkways and cut-throughs, and outdoor gathering spaces; and support SARC’s innovative approach to virtual guarding, which incorporates military, police, and intelligence best practices and personnel to enhance traditional remote monitoring models and outcomes. Using Direct IP NVRs and cameras SARC monitors use IDIS’s powerful, modular, and feature-rich VMS, IDIS Solution SuiteThe City of Mesa’s previous successes implementing SARC and IDIS technology at the Mesa Grande Cultural Park made the integration of technology and monitoring selected for the Mesa Arts Center a natural fit. Featuring multiple IDIS DirectIP [model number] network video recorders (NVRs), and IDIS Direct IP [model number] cameras, with [feature set], at the heart of a comprehensive security posture, SARC monitors use IDIS’s powerful, modular, and feature-rich VMS, IDIS Solution Suite, and their unique military, law enforcement, and intelligence-derived protocols and best practices to support on-site personnel and cover the campus comprehensively at night and during other off-hours. Additionally, the IDIS solution also seamlessly integrates with, recording and managing footage from other camera installations, demonstrating the IDIS dedication to eliminating the common frustrations and complexities of security systems. SARC’s virtual guard protection The implementation of SARC’s virtual guard protection and protocols to support on-site personnel, and the highly visible, but seamlessly integrated, presence of IDIS surveillance cameras, as part of a total IDIS solution, have contributed to the Mesa Arts Center’s reputation as one of the region’s most welcoming and inviting community spaces among the area’s art lovers, families, and neighbourhood’s workers (who regularly use the space without fear or discomfort as a gathering place for lunch or pathway to and from the local light rail station). The integrated on-site and virtual guarding professionals identify, deter, and document threats to the campus 24/7, the integrated on-site and virtual guarding professionals identify, deter, and document threats to the campus and those within it, using innovative surveillance application bringing together IDIS’s highest quality remote viewing and VMS offerings and SARC’s remote ‘voice down’ virtual guarding protocol, which informs those under surveillance, in real time, that they are being watched and should leave the property immediately or face consequences. Keeping people and property safe The successful implementation of this solution has placed the City of Mesa and Mesa Arts Center management at the forefront of innovation in keeping the people, places, and property under their protection safe and secure, and marked them as leaders in responsible stewardship of taxpayer, grant, and donor dollars, through the implementation of a system that provides more comprehensive coverage, measurably better outcomes, and enhanced visitor experiences 24/7, year-round for a fraction of the cost of previous manned guarding solutions.

Queensland University of Technology (QUT) is a major Australian university at the forefront of innovation and development in tertiary education. With a strong focus on research, technology, and sustainability, QUT has state-of-the-art facilities and equipment located across three campuses in Brisbane, as well as multiple remote research sites. With highly-valuable assets and facilities, open campuses, and a combined population of approximately 58,000 staff and students, it is imperative for QUT to have a robust yet discreet security and site management system operating 24/7. In 1995, QUT selected Gallagher as their technology partner to develop and implement a seamless security and site management solution. More than 20 years on, this partnership remains strong as QUT continues to seek new and innovative technology to manage their campuses and simplify operations. Intelligent access control readers QUT’s three campuses have diverse physical environments which are essentially open to the general public. One campus is situated between the Brisbane River and Brisbane Botanical Gardens, another is located in the centre of an urban retail village, residential area and high-school. “The QUT campuses, whilst tertiary education institutions, are open to the public. This open and accessible environment presents a challenge when trying to protect the people and property of QUT” says Tracey Bartlett, Security Systems Officer. We have high expectation of the Gallagher system to manage the security of the non-public domain" “We have high expectation of the Gallagher system to manage the security of the non-public domain whilst allowing staff, students and authorised visitors the access they require.” To do this, QUT operates 1500 intelligent access control readers across their sites. Integration with Command Centre With the readers communicating directly with Gallagher’s site management software platform, Command Centre, QUT is able to manage, monitor, and report on facility access. “We have buildings that are open until 10pm and others that are accessible 24 hours a day, 7 days a week.” says Bartlett. “Our security staff in the CMS (Central Monitoring Stations) are able to create building and cardholder schedules, quickly lock down areas, grant immediate access and generate report. These reports assist the QUT Space Management Team on exactly how and when our facilities are being used.” Key objectives Secure multiple campuses that have open perimeters Protect staff and students and assets Ensure quick identification and response to alarms from multiple systems Streamline cardholder administration processes Staff and students security The safety of students and staff is the number one priority for QUT and the university works hard to ensure they operate safe and secure campuses. Through Gallagher’s site management solution, QUT is able to integrate multiple systems – including emergency control points and alarms for temperature change, fire, and flooding - and feed the information into Command Centre. Having one central monitoring platform ensures staff quickly identify, locate, and respond to any potential risks on campus. CMS Operators are highly skilled with the Gallagher system and, in conjunction with our CCTV system" “Our CMS team operates 24/7, of CMS Operators are highly skilled with the Gallagher system and, in conjunction with our CCTV system, have a complete view of what’s happening on site. They are then able to direct the field staff to areas of the campus that need attention,” says Bartlett. Ease-to-use software With tens of thousands of cardholders, all with ever-changing access needs, QUT requires a large number of staff to be able to administer and manager cardholder profiles within Command Centre. “The feedback from staff new to the CMS have commented that Command Centre is very easy to use software and they’re surprised at just what the system can do.” says Bartlett. In addition to streamlining the administration processes involved in cardholder management, Gallagher’s system also streamlines operations for QUT. More than just a card controlling physical access, QUT’s cards act as staff and student IDs, are used to operate printers and borrow from the library and can be used to monitor time and attendance. Through Command Centre, audit trails are generated for quick and easy reporting on each card function. Site management software As a technology focused university, QUT continuously reviews and implements new systems and technology as they become available. In order to keep up with the very latest site management software available from Gallagher, QUT opts for an ongoing Software Maintenance agreement. “We’ll continue to welcome the opportunity to embrace Gallagher’s latest products as we are confident, they will meet our needs” says Bartlett.

The American University of the Middle East (AUM) in Egaila is the largest private university in Kuwait. Its extensive campus is spread over 261,190 square meters of beautiful grounds, including academic buildings, technical labs, AUM library, AUM Sports Center, outdoor sports playgrounds including a FIFA certified football field, AUM Opera House, AUM Conference Center, parking areas, administrative and service areas. The American College of the Middle East (ACM) is also hosted within the campus. With sizeable grounds and multiple institutes of learning operating on site, AUM’s access control requirements were complex. The popularity of the campus with not only AUM students but also Kuwaiti youth in general meant AUM needed to ensure the right access was provided to the right people at multiple points on campus. AUM’s Director of IT highlights the challenge the administration faced in efficiently identifying, authenticating and providing access for more than 800 employees and over 10,000 students. “The campus needed to be secure, but at the same time easy to use, causing no inconvenience to students and staff.” Gallagher Command Centre AUM needed a dynamic solution that met their access control requirements AUM needed a dynamic solution that met their access control requirements, could integrate with their core enterprise resource planning (ERP) solution, and was scalable to accommodate future growth. Gallagher’s access control solution, featuring Gallagher Command Centre and a range of integrations, was selected as the university’s preferred choice, meeting its requirements in the best possible way. MIFARE contactless smart cards Student and staff ID cards became part of the access control system with MIFARE contactless smart cards provided to students, faculty and staff. Turnstiles installed at the entrances to AUM and intelligent integrations with existing systems provided total control of movement within the campus. AUM uses learning software and automated systems widely across its campus. Extensive integration with the Gallagher solution has significantly reduced operational costs, creating efficiencies for staff and students and enhancing the overall security system. “Gallagher gives us the best option to fulfill our requirements, with a total solution,” says the university’s Director of IT. Integration with CCTV system Exam control rooms at AUM need to be fully secure. Command Centre integrates with the CCTV system to ensure that when movement is detected, or someone tries to open the door, the CCTV is triggered, and a photo attached to the security report. Within the campus, access permissions need to be well defined for different groups. Access to the gymnasium, library and sports center is defined by male and female, staff and students. Command Centre allows AUM to define these access controls in the directory, ensuring they happen automatically. Fully automated access control Fully automated access control gives us confidence in the system" “Fully automated access control gives us confidence in the system,” says the university’s Director of IT. “We don’t have to worry about it.” The reporting capabilities of Command Centre provide AUM with greater control and audit information. The university is governed by a council, that regularly conducts audits. “The Gallagher solution helps us easily produce daily reports to meet those reporting requirements. It’s a fantastic solution, no doubt." The integrated booking system in the library controls access to study rooms, giving entry only to those who are included in the room booking. Staff and students no longer have to manage who is in the rooms, allowing them to get on with their work and study. The university’s Director of IT says in the past, monitoring and reviewing this information would take a person two or three days. “With this small integration from Gallagher, turnaround time has improved to within half a day for the same task.” Restricted access He adds, “Campus access for dismissed students has been prevented. Their access is automatically restricted by the admin department. Student’s whose access has been prevented can visit the admin department to rectify their enrollment status. The integration with the Gallagher solution is amazing. Our operational costs have been reduced wherever it is used.” With new construction underway and increasing popularity with students, AUM is a growing university. The Gallagher solution is growing alongside it, providing regular updates and new innovations. “Gallagher often contacts us about new initiatives and things they are introducing,” says AUM’s Director of IT. “We will implement them, because of the success of the current solution. We try at every point to take full advantage of the features offered to keep reducing operational costs. From an industry perspective, it’s a beautiful solution.”

Located in the buzzing heart of England’s capital city, University College London is one of the top ranking establishments for higher education in the world. Founded in 1826, London’s first university institution, the College now has an estimated 28,600 enrolled students and 14,600 members of staff. Including agency staff, academic associates, and other visitors, UCL currently has a system of over 48,000 valid cardholders. Based primarily in the Bloomsbury area, UCL’s main campus is situated on Gower Street and includes departments such as biology, chemistry, economics, engineering, geography, history, languages, mathematics, philosophy, politics, physics, architecture and the Slade School of Fine Art, as well as the preclinical facilities of the UCL Medical School and the London Centre for Nanotechnology. Electronic access control UCL has been used as a location for a number of high profile film and television productions While the UCL Cancer Institute and Faculty of Laws are also nearby, notable College buildings include the original Wilkins Building and Gower Street’s Cruciform Building, previously home to University College Hospital. The University has further sites based elsewhere in and around London, such as the UCL Institute of Ophthalmology, the UCL Institute of Orthopaedics and Musculoskeletal Science, The Royal Free Hospital Medical School, and also the UK’s largest university-based space research group, the Mullard Space Science Laboratory, and UCL’s own astronomical observatory at Mill Hill. Due to its position within London and the historical nature of its buildings, UCL has been used as a location for a number of high profile film and television productions, including Gladiator, The Mummy Returns, The Dark Knight and Inception. The sheer scale of the University’s operations, with thousands of occupants fluctuating between its numerous facilities, has dictated the need for a comprehensive electronic access control security system – one which has evolved over many years. Physical locking controls UCL’s Security Systems Manager, Mike Dawe explains that while adhering to the University’s culture of ‘general openness’ on campus, Gallagher systems have been introduced as “a progressive response to the need for more security control on site.” Security throughout the University is managed by the Security Department of the Estates Division, which has responsibility for all the physical locking controls and electronic systems, as well as the provision of the security guarding service. By and large an open campus, a number of university buildings are free to visitors from the general public, while others are controlled by turnstiles accessible by valid cardholders only. Many other research areas are available only to those with specific security passes. Gallagher’s systems have been in place with the University since 1993 and were originally chosen for the Gallagher Commander Hardware’s ability to communicate effectively over long distances between buildings. Key industry challenges Following were the key industry challenges involved: Ensuring appropriate access to students/staff onsite Implementation of lockdown and evacuation procedures Controlling access to key University areas Protecting University property Providing unobtrusive but robust security Control and management of multiple systems Visitor time and access management Central records systems Full data integration was achieved in 2006 when the system was linked to UCL’s central HR Recognised by Mike as the ‘next important direction for the University’, the subsequent introduction of the Gallagher Access Control system (formally Cardax FT) in 2003 enabled Gallagher’s main security system to be integrated with UCL’s other data systems. Additionally, Mike highlights how “Gallagher’s ‘building blocks’ approach to programming the software also provided greater flexibility when using the system, while the network infrastructure enabled us to move away from our own discrete wiring.” Full data integration was achieved in 2006 when the system was linked to UCL’s central HR, student records and visitor records databases. Combining the regular ID card with a single access control card then followed, and validity is kept fully updated by the University’s central records systems. Currently the University has 101 buildings on the Gallagher system, which controls 939 doors, 32 turnstiles and 15 lifts. General perimeter control Typically, Gallagher security is used for the general perimeter control of the buildings, such as those with both turnstile access and a reception at the entrance, as well as additional control within College buildings to divide public and semi-public areas from departmental spaces. Gallagher systems also control UCL’s top security areas such as high risk research space and data centres. Describing UCL’s security operation, Mike explains how the Gallagher solution has been integrated with the inhouse HR, student and visitor records systems and filters duplications to ensure a single identity. This information is then fed through the Gallagher system to update cardholder records using an ‘import/export’ function. The Gallagher technology is also used to automatically send barcode information to the Library systems and update the student records system with student photos. Scheduled email notification reports are also sent regularly which, according to Mike, “has proved very useful for UCL’s high value areas.” Security operations team We routinely use reports and produce these in response to departmental concerns and requests" “We routinely use reports and produce these in response to departmental concerns and requests”, he explains. “Typically this is done by the security operations team, which analyses the information, along with CCTV data to investigate suspected crimes.” UCL is planning to integrate the Gallagher Security system with its existing CCTV system and will use this, in addition to the new Command Centre Premier client, to improve the provision of site information to the Security Control room staff. The University is also currently developing its import/ export process to automatically provide access levels based on person-type information, such as department, course etc. Gallagher would like to thank Mike Dawe, UCL’s Security Systems Manager, for his support with the production of this site profile. We would also like to acknowledge the support of our security partner, Reach Active Limited who has contributed significantly to the successful implementation of the Gallagher system at University College London.

Maintaining an educational environment that is conducive to learning requires, at a minimum, that we keep our school children safe and secure. It’s easier said than done, given the wide range of sizes and types of educational institutions. Campus Security High-profile violence in educational environments highlight the urgency of the need for security and safety systems High-profile violence in educational environments highlight the urgency of the need for security and safety systems, and the challenges extend beyond preventing the active shooter incidents that grab headlines. In the United States, 79% of public schools recorded that one or more incidents of violence, theft, or other crimes had taken place, amounting to 1.4 million crimes. That translates to a rate of 29 crimes per 1,000 students. Security is a 24-hour challenge. Protecting schools involves deployment of a range of security and physical hardening tools. Reducing risk requires that access to school buildings be controlled, while also preserving an ‘open’ campus atmosphere that promotes a learning environment. Schools should be an inviting place for students and families, so technology solutions aimed at restricting access should be low-profile and unobtrusive. School security must also be designed in layers, or concentric circles of protection, starting at the school’s perimeter and working inward to secure individual classrooms and other internal areas. Enhancing video security at schools Video surveillance is a technology that is unobtrusive and can promote security beginning at the outermost boundaries of the school environment – at the perimeter and as automobiles drive onto school grounds. Surveillance can keep a silent and constant watch on people comes and goes. Furthermore, incorporating new artificial intelligence (AI) and deep learning technologies are increasing the real-time capabilities of video surveillance to provide early warning of a possible security threat as it enters a campus. AI and deep learning analyse the content of video feeds and provide usable information to security personnel, including analysis of trends and real-time alarms when an event takes place. Incorporating AI into video security Video feeds are analysed in real-time and alarms can be raised only if there is a problem In addition to controlling perimeter access, video surveillance incorporating AI can also provide other benefits, such as keeping watch on a school campus after hours – before and after school, or even on weekends when extra-curricular activities may be taking place. The systems can monitor traffic flow and ensure that only authorised vehicles enter an area. The benefits of AI-driven video systems also enable greater effectiveness of systems that are not being actively monitored. Video feeds are analysed in real-time and alarms can be raised only if there is a problem. Whenever a vehicle passes into a restricted area on a school’s campus, the video system captures a vehicle image and automatically provides significant data. ANPR systems Automated number plate recognition (ANPR) systems identify the license numbers of cars that enter a school’s parking entrance or gate and can match the numbers to a watch list and provide an alarm. The technology could also be used to monitor compliance with restricted areas; for example, to only allow vehicles that registered for a parking pass to park in a certain lot. A more advanced approach could involve dual identification technologies – vehicle plate and facial recognition of a driver – to add another layer of security. Video systems with illegal parking detection can define a zone for no parking at a school. If any vehicle enters the area, the camera will be triggered to collect evidence. Images are captured of illegally parked vehicles, and the system provides data about when and where it occurred, the vehicle plate number and the parking violation. Traffic cameras with DL technology Traffic cameras with deep learning technology can also identify and classify vehicles Traffic cameras with deep learning technology can also identify and classify vehicles; in effect, to distinguish between small and large vehicles and even detect a vehicle’s make, model and colour. For instance, it is possible to differentiate between cars and buses in ‘buses only’ areas. Currently such cameras are more commonly deployed on public streets and highways, but the capability is there. The system can also capture images and produce alarm data if a vehicle is driven in the wrong direction, such as into an exit-only lane or the wrong way on a roadway. Facial recognition systems Facial recognition can be used at school entrances and gates to promote security of students and staff and to identify known suspects who attempt to enter the building. ‘Blacklist alarm’ technology generates a notification if a known suspect enters. Clarity is paramount when identifying faces, and cameras that provide wide dynamic range (WDR) can offset challenges such as backlighting on a bright day when the light behind a person coming in is brighter than the ambient light inside. People counting cameras Facial recognition systems can also be used inside school buildings. A facial recognition terminal installed at the entrance of a campus building or library can be configured to ensure that only registered students and staff have access to the buildings. People counting cameras can be used in cafeterias and libraries to provide daily or monthly traffic reports and to better understand peak times and arrange workflow accordingly. Unified security solution Tedious and error-prone manual monitoring can now be replaced by more intelligent systems Feeds from all the cameras can be managed, monitored and stored in an authorised security centre, either located on a campus or in a central location that combines camera feeds from multiple campuses in a school district, for example. In general, security staff can access surveillance data in a variety of ways, via a desktop, laptop, or mobile device. Such flexibility makes the job of security personnel easier. A campus police or resource officer can view video on a mobile device while patrolling the campus. Often video surveillance systems at schools are not monitored. School security personnel have more pressing duties than sitting in front of a video monitor, and it is difficult for operators to stay alert for detailed incidents that may be shown on the screen. Tedious and error-prone manual monitoring can now be replaced by more intelligent systems that provide alarms only when there is something to see.  Maximising school surveillance capabilities Systems to maximise school surveillance and security include dedicated, high-performance cameras for event capture, embedded network video recorder for event recording and storage, and a centralised video management platform to unify the system. AI and deep learning technologies automate security processes and provide useful real-time information that extends beyond video images. Deploying these technologies at the perimeter can promote better security campus-wide by preventing danger from entering the learning environment.

Prama Hikvision partnered with the Sanjivani Group of Institutes to offer latest surveillance and security solutions. For the first time that Artificial Intelligence was offered, and enabled face recognition terminals in India’s education sector. Sanjivani Group of Institutes situated at Kopargaon, Ahmednagar is a premier institute for Engineering, Pharmacy, Nursing and Diploma in Ahmednagar District. Sanjivani took its names and inspiration from the famous epic of Ramayana where ‘Sanjivani buty’ was brought for revival of life. The Sanjivani Rural Education Society (SRES), was established by Honorable Shri. Shankarrao Genuji Kolhe in 1983, at Kopargaon, rural domain in Ahmednagar district of Maharashtra, India. Identify unauthorised person The entire campus of the Sanjivani Group of Institutes is spread out in more than 100 acres land As the educational scenario changed with time, SRES understood the need and added a number of courses under the umbrella of the Sanjivani Rural Education Society (SRES) and consequently it gave birth of the Sanjivani College of Pharmaceutical Education and Research, Sanjivani Senior and Junior College, Sanjivani Academy, a CBSE school and Sanjivani International school. The entire campus of the Sanjivani Group of Institutes is spread out in more than 100 acres land. There are different departments in various buildings, playgrounds, hostels and staff quarters. Due to vast area and huge numbers of students, it’s very difficult for management to identify unauthorised person inside the campus. In the past, many instances of bullying, robbery, theft, ragging and pick-pocketing were reported. Up-to-date surveillance solution With the expansion of the Sanjivani Group, there were many challenges faced by students and staff in terms of safety and security. “Consequently, we took our first step towards it by installing Hikvision IP CCTV surveillance in all our campus areas for monitoring. The clarity and the quality of the camera is appreciable and satisfying,” said Amit N Kolhe, Managing Trustee, Sanjivani Rural Education Society (SRES). He further added, “Presently the security technology has changed a lot. While understanding the need of safety and security of the students, we decided to go for an up-to-date surveillance solution. We contacted Prama Hikvision team and their system integration partner Om Agency for an advanced solution. After understanding our requirements, they introduced some of the latest technologies related to security surveillance.” Facial recognition devices The same software can be used by seamless integration for time attendance, access control and surveillance" He further elaborated, “After this we finalised the key areas by conducting the security survey in the campus. We got many advanced solutions implemented with help of SI partner and Prama Hikvision team. The solutions included, ANPR cameras for number plate recognition of cars and bikes at entry and exit gates, facial recognition devices for time attendance and access control of students & staff members.” “The advantage of Hikvision security and surveillance products is that things can be monitored through a single software platform, i.e. IVMS 5200E, which comes as all in one software. The same software can be used by seamless integration for time attendance, access control and surveillance,” concluded Amit N. Kolhe. Access control systems By visiting Sanjivani Group of Institutes along with System Integration Partner Om agency, the following solutions based on the latest technology and products were adopted: Automatic Number Plate Recognition (ANPR) cameras Tripod turnstile integrated with face recognition panels HD IP cameras A broadcasting solution for the seminar rooms Face recognition based access control systems Hikvision solutions delivered results: ANPR Cameras helped the institute to identify unauthorised vehicles at entry gates, through which they stopped many outsiders in getting entry into campus area. Face recognition panels and access control panels helped institute in getting entry and exit record of students as well as visitors. Through the large number of cameras installed at various locations, the management is able to keep an eye on the entire campus. One-stop solution We are proud to execute this project with support of Prama Hikvision" “Implementing IP Surveillance project for Sanjivani Group of Institutes, Kopargaon was a great learning experience. We have built a strong relationship with Prama Hikvision over the past 10 years. They work with vendor partners to deliver solutions that suit the requirements. The efficient professionals and quality of service is appreciated.” said Mr. Hemant Rokade – Director Sales, OM Agency. “We are proud to execute this project with support of Prama Hikvision. It was a huge challenge to execute the project of such gigantic proportions. While implementing the project, Prama Hikvision helped us through the project at every step. We appreciate the level of details and accountability, which Prama Hikvision has demonstrated in this project. This reaffirms our faith that Hikvision is the one stop solution for all security and surveillance solutions,” said Mr. Pravin Rokade – Director Operations, OM Agency.

The ability to treat patients in a secure environment is a base requirement of hospitals and other healthcare facilities. Whether facilities are large or small, security challenges abound, including perimeter security, access control of sensitive areas, video surveillance, and even a long list of cyber-risks. We asked this week’s Expert Panel Roundtable: What are the security challenges of hospitals and the healthcare industry?

College campuses often operate like small communities – or even like large communities depending on enrolment. Although each college and university campus is unique, there are commonalities such as a young and vulnerable population of students, many living away from their parents for the first time. Campuses can be urban or rural, geographically dispersed or densely populated, with a variety of demographics and “wild card” elements such as partying, drugs and alcohol. Campus police and security officers face a variety of challenging environments. Is it wise to add firearms to the mix? Is it necessary for campus police to be armed? Specifically, we asked this week’s Expert Panel: In what situations should college or university campus police be armed?