Philip Halpin, Senior Vice President & Head of Global Security for Brown Brothers Harriman, and James A. Gagliano, Retired FBI Supervisory Special Agent, CNN Law Enforcement Analyst, and Adjunct Assistant Professor, headline ISC East’s Keynote Series. ISC East, sponsored by the Security Industry Association (SIA), is proud to announce not one, but two new keynote speakers for this year’s inaugural Keynote Series. The ISC East Keynote Series features veterans of the security indu...
Berlin-based manufacturer, Bird Home Automation Group, has expanded its product portfolio with the launch of the new DoorBird D2101KV IP video door intercom. The new model is equipped with one call button and a multifunctional keypad which makes it ideal for single-family homes, hotels and commercial spaces that require a safe and efficient access control solution. The D2101KV IP video door intercom is the first DoorBird product that combines a doorbell with an integrated keypad. The backlit ca...
Vanderbilt’s SPC Wireless devices range from detectors, panic buttons, fobs, and a transceiver. They are discreet and tasteful in design with sleek and modern lines to complement the interior styles of many environments, such as retail stores and apartment buildings. Battery longevity Battery life is a key component of the SPC Wireless devices. An automatic power saving mode supports them. In fact, the SPC Wireless smoke detector comes with a battery life of over ten years. The de...
Verisure, provider of monitored security solutions and new security alarms, is working against burglaries and intrusions with the launch of the ZeroVision Alarm. ZeroVision represents a new alarm category that enables proactive actions to be taken remotely and immediately in case of a verified intrusion. When a burglar breaks into a home or business, every second matters. Therefore, it’s necessary to detect the intruder and intervene as quickly as possible. As soon as Verisure’s Ala...
PACOM Systems, part of STANLEY Product & Technology, a provider of security and access control solutions, is helping users reduce false alarms with the PACOM 8003 intelligent security control panel. A true hybrid panel, the PACOM 8003 is capable of delivering both advanced access control and robust, EN Grade 3 intrusion detection across applications of all sizes; from simple two-door installations to campuses and multi-site estates. Built to ensure compliance with widely recognised EN 50131...
Digital Watchdog, the industry leader in digital recorders, surveillance cameras and related management software, and Connected Technologies LLC, provider of a powerful cloud-hosted security management interface, announced the release of the DW Spectrum integration with Connect ONE. DW Spectrum is a powerful and user-friendly IP Video Management software, highly optimised to provide unlimited scalability, unmatched bandwidth savings and simplified system setup and management. Connect ONE by Con...
Vanderbilt’s SPC Connect has been nominated for a GIT Security Award. The German publication has nominated SPC Connect in its ‘Access Control, Intruder Alarm, Perimeter Protection’ category. SPC Connect was nominated by a neutral jury based on a breakdown of innovation, use cases, and unique selling points. Voting is open until 24 August 2018 and the product with the most votes will be announced the winner. SPC Connect is a hosted cloud-based solution designed specifically for installers to monitor, manage, and maintain SPC panels remotely from any location. Configuring systems remotely With SPC Connect's latest features, an installer can send targeted messages, such as promotional offers, via push notification or email. The feature is highly refined, with installers having the choice of which system users receive the message, such as panel managers. Messages can be broken down into specific groups, regions, or user levels. SPC Connect is designed to enhance the installer’s ability to configure their systems remotely and with user management enhancements, SPC Connect speeds up the process of adding and configuring users. It means that the system administrator can quickly configure users to have access to their SPC system, while simultaneously saving them time and money.
GJD, an award-winning manufacturer and designer of smart electronic perimeter detection and high-performance LED illumination equipment, is pleased to announce the launch of its IPAnything module (IPA). The IPAnything is a simple yet powerful input/output controller, which is designed to convert any type of analogue sensor to an IP system, or vice versa. IPAnything module The IPAnything is built in a compact, heavy duty waterproof housing. It is fitted with a 12V/24V DC socket to power the sensor, four alarm inputs, three relay outputs and an analogue input, this ensures that the IPAnything can truly handle all types of equipment. The IPAnything allows the installer to create individual network alarms to connect video management systems (VMS), IP cameras or other network devices. It also enables the installer to monitor and control alarm sensors, sirens, gates and lights. In addition, its web-based user interface is an intuitive way for installers to configure network alarms for integration with VMS software, or direct control of cameras. The IPAnything provides flexibility as it is easy for installers to add IP devices onto an analogue based security or home automation system Easy IP device installation The IPAnything provides flexibility as it is easy for installers to add IP devices onto an analogue based security or home automation system. This has many advantages including a cost-effective way to future proof the site as new actions can be created and adjusted over the network. It is also simple to add additional IP products onto the network. Greg Stuttle, Business Development Manager at GJD commented: “The IPAnything is an extremely useful device. It has proved itself to be a very versatile product as it is a problem solver for projects that require analogue equipment to be converted on to an IP system.” Powered by PoE Another huge benefit of the IPA is that it is powered by PoE, which is more cost effective and environmentally friendly than connecting to mains power. PoE provides advantages such as reduced overhead costs from the reduction of power outlets required per installed device. Another key benefit is reduced cabling on site, this makes the installation look neater. Key Features IP and analogue signal converter Web based user interface Integrate alarms with VMS or control cameras directly 12/24V DC output for powering external units PoE Network controlled relay outputs Convert 4 relay inputs to IP or IP to 3 relay outputs Heavy duty water proof housing
Ask any alarm or fire installation company and they will tell you, the printing and distribution of required license credentials can be a logistical hassle. Each valid technician in the field must carry a credential or badge offering proof that they are licensed and qualified to be on that particular job. If the company has a change in their Qualifying Agent/License Holder, all badges in the field must be reprinted and distributed again. It is a costly and time consuming process. And if a badge is lost, it can take weeks to get a replacement credential ordered and shipped. That is where ShowMYBadge comes in! The new e-badges are already approved by the Electrical Contractors Licensing Board in Florida for burglar and fire alarm agents Manage credentials through mobile ShowMYBadge is a latest service provided by The CMOOR Group to the security, fire and life safety industry offering e-badging for all card holders. Maintained on their mobile phones, these credentials are not lost and can be dynamically updated with new expiration dates or a new Qualifying Agent/License Holder name. Also, if a card holder leaves the company’s employ, the access can be recalled that day eliminating the need to retrieve the badge from the employee. The time and cost savings to the industry is notable. These new e-badges are already approved by the Electrical Contractors Licensing Board in Florida for burglar and fire alarm agents and are now being made available to all Florida security and fire alarm companies. The plan is to make the e-badges available nationwide by the end of the year. Everybody today has a mobile phone. And now everybody with a mobile phone can access their state required badges" Overcoming printed badges “ShowMYBadge is a simple solution that eliminates the problems with today’s printed badges,” said Bob Neely, Executive Director of The Alarm Association of Florida. “Now you can bring up your card on any mobile device. If you don’t have your phone, just borrow one from a co-worker to instantly access your state-approved badge.” “We are very excited to offer this one of a kind solution beginning with Florida alarm contractors,” said Chris Moorhead, Chief Operations Officer for ShowMYBadge. “This product brings traditional licensing and badging into the 21st century. Everybody today has a mobile phone. And now everybody with a mobile phone can access their state required badges.” It is easy to get a company account with ShowMYBadge to track employee cards and access. They have a solution for small, medium and enterprise accounts.
SentryCon, SentryNet’s annual dealer conference held in Biloxi, MS, was held April 23-26 with over 225 security industry professionals in attendance. The main focuses for this year’s conference included how to deal with current challenges facing the security industry and how to increase business and Recurring Monthly Revenue (RMR). SentryCon 2018 “This year, our theme was the Challenge of Change,” says Julie Beach, VP of SentryNet. “During our several days together, we focused on education and networking to help our dealers gain the tools and knowledge needed to continue to stay competitive in the rapidly evolving security environment.” SentryCon is known for its education sessions and this year was no exception. Impressive speakers included: Mark Brown, Keynote and Emmy nominated speaker, who taught proven tools to multiply your time in today’s fast-paced world. Bob Harris, Attrition Busters, who discussed ways to change the opinion of the end user. Rob Davis, Davis Mergers and Acquisitions, who discussed what keeps alarm dealers up at night. Robert Schell, CSSI, shared news regarding the Tax and Jobs Act and how dealers could leverage this new legislation in commercial sales. Product Classes that were held by AlarmNet, Napco, Hikvision, idRestore 360, and Telguard. Hikvision, Honeywell and Napco among participants The SentryCon tradeshow gives dealers a chance to be face-to-face with the industry’s top product and services providers In addition to education, the SentryCon tradeshow gave dealers a chance to be face-to-face with the industry’s top product and services providers. Hikvision, SentryCon’s Platinum sponsor, shared the latest in camera systems. Silver sponsors ADI, Honeywell and Napco displayed trending end user products and services that dealers. Bronze sponsors Alarm Insurance, Alarm.com, DSC and Telguard also displayed the latest products and services they offer. During the event, dealers, vendors and employees raised over $5,000 in donations to the National Firefighter Cancer Support Network (NFCSN). These funds go to assist firefighters who are battling cancer contracted by their career. The NFCSN also provides valuable training and tools to firefighters to keep them safe from the contaminants that cause cancers. Excursions included fishing, golfing, skeet and trap shooting, a shrimping tour, and a Biloxi Shuckers (Minor League Baseball) game that hosted 80 employees, dealers and vendors. SentryNet’s own General Manger, Alain Jamet, threw the first pitch at the Shuckers game. Overall, SentryCon 2018 was a booming success. SentryNet treats their dealers like family and is proud to hear SentryCon referred to as a “family reunion” by many.
At IFSEC International 2018 in London, AMG Systems is taking part in the Cortech Open Innovation Event – a free, CPD-accredited seminar and demonstration for security end users, consultants and main contractors. COIE is designed to provide attendees with the opportunity to see the latest advances in building, fire and security control technology and discover how smarter interoperability between these systems can reduce cost and risk, improve operational efficiency and provide greater situation awareness. AMG Systems will be on hand with a host of other manufacturers as part of a live software and hardware demonstration that focuses on the challenges faced by modern day control room environments, including intrusions, unauthorised access, fire detection, nuisance alarms and building energy efficiency. AMG Sales and Technical Support Manager, Ian Creary said COIE aims to challenge us all to think about the way we manage infrastructures and buildings with a view to safety, security, interoperability and sustainability. AMG will offer visitors some valuable insights into the way networking and transmission of video and data can be best optimised" Cortech Open Innovation Event “AMG Systems is delighted to be involved with the Cortech Open Innovation Event,” he said. “During IFSEC International 2018, we will be talking to attendees about a number of AMG products and service offerings, including our 90W and 60W Industrial PoE options, our Multi Service Ethernet Switch range, our free of charge system design support, and our 10GB managed Ethernet switch, which brings the power and convenience of high performance Ethernet networking to business of all sizes. AMG will offer visitors some valuable insights into the way that the networking and transmission of video and data can be best optimised for their operational needs.” COIE attendees can expect benefits including: Being educated, informed and better equipped to manage evolving building needs Keeping abreast of the latest advancements in security, fire and building control technology in the marketplace Discovering new opportunities for sustainable cost reduction Learning how to implement effective holistic business solutions Discovering how to become more sustainable and reduce energy consumption AMG is participating in two sessions on Tuesday June 19th, and a further session on Thursday June 21st. COIE takes place during IFSEC International 2018 at London ExCel, in South Gallery Room 28. The COIE sessions are free to attend but prospective attendees need to pre-register as places are limited.
Integration Solution Provider Vastiq Solutions has announced it has been recognised with a Best Project Achievement Award from Panasonic Malaysia, for its design work with security manufacturer TDSi on an integrated security project for Telekom Brunei’s (TelBru) mobile network. The project saw Panasonic’s I-Pro Series CCTV IP cameras integrated with TDSi’s access control systems, VUgarde video management software and Texecom intruder alarms. The project ensures the safety and security of TelBru’s network of mobile telecoms masts and installations. Jayendan Jothi Kandan, Director at Vastiq Solutions commented, “We are delighted to have been recognised by Panasonic Malaysia. Two phases have been completed for TelBru, which now protect 54 sites across the country." "Using Panasonic’s powerful cameras and TDSi’s fully integrated systems, we have supplied a security solution that is robust and dependable, yet flexible and simple to evolve in the future.” TelBru has full peace of mind that its systems and customer service commitments are fully protected" Protecting commitments Reflecting upon the award, Seelan Kandasamy, General Manager at Panasonic Malaysia Sdn. Bhd commented, “This was a complex project which features many remote, rural and potentially vulnerable locations for a vital telecoms network.” Seelan continued, “As our consulting partner, Vastiq Solutions worked closely with TDSi and ourselves to design an effective solution that encompasses Panasonic’s cameras with these closely aligned integrated security systems. TelBru now has full peace of mind that its systems and customer service commitments are fully protected.” EXgarde security management software IP CCTV cameras monitor each site and integrated access control ensures only authorised individuals or teams can enter. The security team monitors/controls everything via a secure online portal using TDSi’s powerful EXgarde security management software. This reduces the need for human security teams to continually visit each remote site, yet gives instant alerts of any suspicious activity, providing both live and historical data for compliance and security reviews. John Davies, Managing Director of TDSi commented, “The TelBru project is the perfect example of how well-integrated security and surveillance systems can protect vital installations, whilst offering greater flexibility and support to human security teams. We are proud to have partnered with Vastiq Solutions and Panasonic Malaysia on this exciting project.”
As prime targets for criminals, banks have always faced major security challenges. But today, when banks are pressed to increase revenues, improve operational efficiency, and mitigate risk, defending against security threats is increasingly expensive. Two key drivers in the banking sector are customer trust and operational efficiency. Both are significantly strengthened by a quality integrated ‘smart’ banking security solution. Smart banking security solution A robust security strategy is of the highest priority and is usually embedded within the bank’s Risk Management Plan. This enables banks to manage operational risk and compliance demands. The modern approach to bank security design incorporates IT, Channel Management and Identity and Access Management systems into one solution. At the heart of Vanderbilt, systems are compliance with some of the highest industry and regulatory standards. These systems impact all bank functions and help deliver greater trust, operational efficiencies, and excellent customer experience. Vanderbilt video surveillance Vanderbilt can provide live video surveillance that continuously monitors and provides quality images should a suspicious event need to be investigated In the bank’s self-service area, Vanderbilt can provide live video surveillance that continuously monitors and provides quality images should a suspicious event need to be investigated. Meanwhile, Vanderbilt’s Seismic detectors protect ATM's 24/7. These detectors give immediate and reliable alerts of attacks on the enclosure, but unlike other detectors, do not register false alarms triggered by passing traffic or the vibrations of the ATM itself. Seismic detectors and interlocking Electronic security measures are also used in other banking situations – for example, when a customer claims he tried to withdraw cash from an ATM and was issued a receipt, but no cash – the bank can check with a specialised data department to ascertain whether the money was deducted from the customer’s account. When a staff member unlocks the vault, the door to the secured area simultaneously locks Unique codes grant workers who fill ATMs access to secured areas and the ability to unlock ATM's. The worker's code over-rides any ‘delayed unlock function,' so he can immediately access the ATM and fill it. There are set time limits for the work to be done. The ATM buzzes for a pre-determined time before the machine is due to auto-lock. If the worker needs more time, he can delay this. Once the job is done – the ATM automatically locks. Another example of bank security involves interlocking. When a staff member unlocks the vault, the door to the secured area simultaneously locks. This prevents anyone else from gaining entry until the vault is once again locked. This ensures the safety of staff members and the security of vault contents. Electronic security There are many layers of electronic security protecting the bank. If the manager arrives early, he uses his card to gain access to the branch office and a PIN to disarm the alarm. His code disables the office and secure area, but the ATM's, vaults and safe deposit boxes remain armed. A Central Monitoring Station is alerted to the early entry. They need to know whether the entry is routine or under duress. The monitoring station views the manager on live video as he executes a pre-determined security procedure and until he hits an ‘All is OK' button. If there is a problem – the manager can send a silent ‘Duress Alarm' rather than the ‘All is OK.' The Monitoring Station can listen in – and if necessary can call the police. Security in banking is an essential issue. It requires thoughtful attention and procedure while allowing room for agility, adaptability, and dependability – flagship traits of the Vanderbilt brand. Banks wish to operate in an open and friendly layout while ultimately safeguarding their customers, staff, and assets. Vanderbilt's solutions respond to these expectations and enable active safeguarding foundations to be laid.
STANLEY Security, one of the most trusted names in the world of security, has provided a photography studio in Knowsley, Merseyside, with a top class wireless Ricochet technology-based alarm system financed through STANLEY Assure. Studio Argent is a 5,000 ft. sq. studio that houses and uses state-of-the-art digital equipment to produce creative and commercial photography for numerous large national and international clients, making security of their premises a priority. Ricochet wireless networking technology STANLEY Security installed a modern intruder alarm system based on STANLEY’s Ricochet technology. This next generation wireless networking technology operates by receiving repeated wireless transmissions from devices located throughout the studio building to ensure that even the remotest areas are secured. Furthermore, any weak signals between devices prompt the Ricochet network to self-heal and automatically re-route communication so that the studio is protected at all times. STANLEY Security recommended the studio’s existing aging intruder alarm system be replaced, with the costs covered under STANLEY Assure STANLEY Security recommended the studio’s existing aging intruder alarm system be replaced, with the costs covered under STANLEY Assure. STANLEY Assure is a finance solution for customers wishing to benefit from up to date security technology without the risks of ownership and with evenly spread, manageable payment terms with no hidden extra costs. Additionally, included is a full monitoring package for total peace of mind. STANLEY Intruder alarm system STANLEY Assure removes the need to justify and raise significant capital outlay in a depreciating asset. Instead, STANLEY will buy back and take over an existing security system, upgrade it to incorporate the latest security technology, and then hire it back for usage. It provides an affordable means of upgrading a complete security system. Studio Argent not only benefitted from STANLEY Security’s product technology, but also gained access to STANLEY’s NSI Gold accreditation ProtectionNet Customer Service Centre (PNC) as a part of the contract. As a result, Studio Argent receives 24/7, 365 days a year monitoring and immediate customer care. The ease of usage of the new STANLEY intruder alarm system allows Studio Argent to activate the system in under five minutes Mesh technology and reduced false alarms The ease of usage of the new STANLEY intruder alarm system allows Studio Argent to activate the system in under five minutes, whilst previously the process took approximately 40 minutes. Furthermore, whereas the old system was hypersensitive and would often be set off by mice and moths in the building, the new system, relying on latest mesh technology, ensures no false alarms occur while offering airtight security which is easily scalable, should the studio expand its premises. After repeatedly having to pay additional, hidden costs to the previous security supplier for patch up work to the studio’s 20-year-old alarm system and dealing with subpar service which in one incident breached the national code of conduct for UK Alarm providers, Studio Argent was pleased to make the cut and move to a reliable security provider. John Organ, Owner of Studio Argent, happy with the move to STANLEY’s new alarm system said, “From the knowledgeable and expert representatives who contacted me to the total peace of mind and ease of operation that it offers, I feel that STANLEY Assure has really changed my life. I would not hesitate in recommending STANLEY to anyone.”
Multitone Electronics plc, a specialist in the design, manufacture and implementation of integrated communications, will be exhibiting its Eko range of patient and staff protection systems on Stand 404 at the Design in Mental Health conference and exhibition. The event takes place at the National Conference Centre near Birmingham, from 15th-16th May. Multitone will exhibiting its Eko family of safeguarding systems, which includes the award winning EkoTek and EkoCare communications solutions for staff/patient protection and lone workers. The Eko range is an onsite two-way wireless protection system that raises an alarm or summons help at a touch of a button. Matt Byrom, Product Manager at Multitone commented, “The Eko family of products is designed to provide reliable but discreet protection, that is perfect for mental healthcare facilities." "The system has been proven in hospitals around the world, including The Retreat in York, a treatment centre for mental health needs, where it enables staff and patients to easily summon assistance to their exact location using either a portable device or wall-mounted button.” The Design in Mental Health show is the perfect opportunity for anyone in the NHS or private healthcare industry to understand the advantages of Multitone’s solutions" Failsafe wireless technology With separate alarm levels for assist and emergency, alerts are routed via a smart radio-based network of beacons and repeaters. The alert can be forwarded to any device or set of devices including pagers, two-way radios, DECT phones, email or a mobile smart device, via a dedicated and highly secure app. Using wireless, failsafe technology, EkoTek and EkoCare both offer cost-effective installation (with no need for mains rewiring), long battery life and impressive reliability. In the unlikely event of a network repeater failing, the message is rerouted to ensure the alert is always delivered. The devices are also IP67 rated (resisting dirt and cleaning with sprays or disinfectant) and the system can also be integrated with fire alarm systems. Matt concluded, “This event focuses on the design of mental health facilities and creating calm therapeutic environments for the benefit of patients and staff alike, which is precisely the approach of the Eko family of products. The Design in Mental Health show is the perfect opportunity for anyone in the NHS or private healthcare industry to understand the advantages of Multitone’s solutions and to discuss specific requirements with the team on our stand.”
A Shropshire coach company has beaten the fuel thieves who threatened to wreck their business after 100 years of operation by the same family. AT Brown (Coaches) Ltd of Telford installed monitored pulse fencing (MPF) to prevent break-ins, where burglars were syphoning off diesel from coaches. SPG Security Systems UK Ltd from Crewe installed an MPF from manufacturer Gallagher Security, which has literally stopped the criminals in their tracks. AT Brown was started by Alf Brown in 1916 and is now run by Alf’s granddaughter, Nina, and her husband Ewen MacLeod. After 80 years of operating on the busy Trench Road in Telford, the company relocated in August 2005 to larger premises on the town’s Hortonwood Industrial Estate. SPG retrofitted the Gallagher MPF onto the pre-existing security fence, ensuring no disruption to ongoing operations Ensuring smooth operation Mr MacLeod said: “For the first eight years on the new site, thieves were coming through the security fence and syphoning fuel out of coaches, despite having CCTV cameras and mobile patrols.” “The MPF has made everyone feel more secure, which is a very important factor, and now we can just carry on running our business the way we want to.” SPG, who have been installing this type of system for nearly 20 years, retrofitted the Gallagher MPF onto the pre-existing security fence, ensuring no disruption to ongoing operations. Monitored pulse fencing versus CCTV Founder and MD Simon Gleave said: “They’ve not had a single incident since we installed the MPF four years ago, which offers both a visual and practical deterrent. Once you’ve touched it, you don't want to do so again!” The business now runs a fleet of 24 coaches and employs a total of 27, including drivers, office and maintenance staff. Gallagher Security strategic business development manager Kevin Godfrey said, “CCTV can be really useful, but it tends to watch and not detect the crime. Our MPF is really easy to retrofit on to existing fences, so is highly cost-effective and it has negated the need for the patrols and the CCTV.”
3xLOGIC, Inc., a provider of integrated, intelligent security solutions, and a three-time Deloitte Technology Fast 500 winner, announced Ted’s Pawn, located in Norwood, OH, has successfully been using Video Verification technology to reduce false alarms and catch the bad guys before they’re able to gain entry to the store and adjoining storage lot. “Ted’s Pawn has been a long-time customer for us,” explained Wayne Lisle, VP and GM for Sonitrol SW Ohio. “They’ve had analog video surveillance for about eight years, and we had been utilising audio verification of alarms for the inside of the store. The outside lot was a different story.” Eliminating false alarms The Ted’s Pawn outdoor lot is filled with vehicles, motorcycles, boats, and more—high value items Ted’s must protect. “We wanted to do video verification for the lot,” said Lisle, “but until recently there were many challenges: complicated installation, connectivity, reliability, and eliminating false alarms.” Enter 3xLOGIC technology, “Now with a 3xLOGIC hybrid DVR, we can use analytics to associate existing outdoor cameras—two cover the yard, two cover the shop’s roof—to the Sonitrol panel and seamlessly provide video alarm feeds to our Sonitrol central station to detect and verify any threat. Going forward, Ted’s can install IP cameras and even thermal cameras to the existing network covering the lot.” In the most recent incident at Ted’s, the Sonitrol operator received a video alarm feed showing a man entering the outdoor lot. The operator dispatched police and the suspect was apprehended in short order. “One of the most important aspects of our business is taking care of our customer’s valuable items,” said Ralph Tincher of Ted’s Pawn Shop. Sonitrol Verified Video Security Tincher continued, “One of the ways that we’ve taken the extra step to ensure we’re taking care of their precious goods is partnering with Sonitrol Verified Video security. Years ago, at our former location we had a break-in. The thief was able to get into the building and do some damage. After talking to other members in our industry, we found out there are ways to catch thieves before they get into your building.” “Here at our new, larger location where we deal with a lot of high-dollar items, we’ve had three attempted break-ins in the last six years. Every single time, thanks to Sonitrol verified video, powered by 3xLOGIC technology, those thieves were caught before they got anywhere near to entering the building,” Tincher recounted.
Trust – along with appearance – both play a key role in the world of exclusive watches and jewellery. This is the case for Meiller Jewellers in Schwandorf, Germany. This fifth-generation partnership offers exclusive watches, jewellery, and glasses from venerable, high-end, and contemporary brands and models. With their experience, exceptional service and extremely wide selection of both traditional and trendy products, the family-run company has captivated customers since 1876. Twenty employees advise customers and sell products, as well as ensure the high-quality maintenance and repair of watches and jewellery in the certified master workshop. The jewellery store’s range includes around 200 brands of watches, rings, necklaces, earrings and bracelets as well as eyewear, offering over 10,000 products in total. When it comes to video security, Meiller also relies on a modern solution and has installed ten MOBOTIX cameras in the store. The family-run company Meiller Jewellers has captivated customers since 1876 Analogue footage issues Up until now, the jeweller had been using an analogue security camera system, which was starting to show its age and no longer ran smoothly. In addition, the quality of the video images sometimes left much to be desired. "We are dealing with very small items here, such as earrings, and sometimes these were difficult to make out due to the low resolution of the analogue camera," explains Roland Meiller, owner of Meiller Jewellers. Roland Meiller decided to install a new video solution and called security consultant Norbert von Breidbach-Bürresheim, Managing Director at VALEO IT Neteye GmbH. Norbert packed the MOBOTIX cameras up and brought them to the store where he demonstrated the video systems for the jeweller. In addition, he made a number of test recordings and the customer was more than satisfied with the results. "The resolution of the video systems was very good, and the details were easy to make out – even in backlight situations," Meiller said. "The price of the solutions sealed the deal for us because you can really see the difference when it comes to the value for money the new indoor cameras offer. Another criterion was the design of the cameras. Their design is very discreet, making the cameras on the ceiling hardly noticeable." Cameras ready for use in 12 hours The ten cameras were to be installed outside opening hours, but since shops were allowed to open on the Sunday of the chosen weekend, which is not usually the case in Germany, VALEO IT Neteye began to remove the old analogue system on Saturday afternoon, directly after the store was closed. Afterwards, new network cables had to be installed in the ceiling since there were only analogue cables in place at the time. Finally, the new cameras were mounted. "The removal of the old cameras and installation of the new ones went incredibly smoothly and was finished within just 12 hours, so that we were able to re-open the shop on time for a bustling day of business that Sunday,” Meiller explained. “VALEO IT Neteye had already preconfigured the video equipment they brought, so the installation was especially fast." Meiller Jewellery offers exclusive watches, jewellery, and glasses from venerable, high-end, and contemporary brands and models. Excellent image quality even in poor light conditions A total of nine c25 indoor cameras were installed at the entrance and on the ceiling over the sale tables. These are ideal for installation in ceilings due to their small diameter of just 12 centimetres and a weight of approximately 200 grams. Features include a light-sensitive sensor with 6MP Moonlight technology, a microSD memory card and the latest camera software. The integrated Lowlight Exposure Optimisation MxLEO facilitates high-contrast images without motion blurring, even in poorly lit surroundings. This allows the easy identification of people, as well as the details of individual watches or pieces of jewellery. In addition, the c25 is equipped with MxAnalytics video analysis tools that can be used, for example, to carry out people and object counting or display a heat map of high-traffic areas. "We do not use these functions yet, but we are thinking about doing so in the near future," says Meiller. In high-end shops, a highly visible video surveillance system is not always desired, since the customers usually place high value on discretion Cameras provide overview of the entire shop A p25 indoor camera was installed above the cashier’s area. It is equipped with a 6-megapixel Moonlight sensor, and is very light-sensitive. Due to the manual swivel and tilt functions, the camera offers high flexibility during installation. The camera features a telephoto lens and provides high-resolution 6-megapixel images in high detail. It is true that a highly visible video surveillance system may deter potential burglars or thieves by emphasising the danger of being identified and caught after the act. In high-end shops, however, this is not always desired, since the customers usually place high value on discretion. That is why a video-based solution should be as discreet as possible. "In a jewellery shop like ours, a video system is part of the basic kit, for insurance purposes for starters. The MOBOTIX cameras have an elegant design, so that at first sight, they aren’t even visible on the ceiling," says Meiller. Evaluation made easy in suspicious cases The MOBOTIX cameras are based on a decentralised concept. In this decentralised concept, each camera functions as a high-performance computer. Both data and image processing, as well as the encoding, are performed by the camera itself. The recording can be stored to the camera’s SD card at Meiller Jewellers and transferred to a network storage device. It is only viewed in concrete cases of suspicion. Compared to a centralised system, up to ten times more cameras per server can be connected this way. Furthermore, no additional computers or software are necessary. This is another key advantage, since the old analogue cameras required an expensive hard drive recorder. In the workshop separate from the store, there is a computer on which live feeds from the jewellery shop can be viewed. In this way, employees always know what is going on in the shop, while as a result, the jeweller has a video surveillance system that ideally ensures quick identification and arrest of the culprits in the case of theft or burglary.