Matrix will be participating in the Rail India Conference & Expo 2019 to be held at The Lalit in New Delhi on 29th – 30th August 2019. From Telecom domain, Matrix will be showcasing enterprise meeting solution - PARISAT meeting server at the event. The conferencing server is engineered for 10 video and 100 audio participants enabling police force to collaborate from different locations and solve critical situations at the earliest. At the event, Matrix will exhibit pure IP solution -...
Boon Edam Inc., a pioneer in security entrances and architectural revolving doors, announces they are emphasising the theme of tailgating mitigation and integration in booth #1103 at the GSX (formerly ASIS) exhibition in Chicago, Illinois from September 10-12. GSX is an annual event that brings together over 20,000 participants from across the security profession for a week of networking, educational opportunities and discovering the latest security solutions. Boon Edam is also the official tur...
ThreatQuotient™, a security operations platform innovator, announces new partnerships with global distributors Ectacom, Nihon Cornet and StarLink. Following international expansions into Central Europe and Australia in 2018, ThreatQuotient’s latest value added distributor (VAD) agreements leverage an extensive network of channel partners and solution providers to broaden the reach of their security operations platform across the Middle East, Asia-Pacific, Japan and China. Additional...
The ASSA ABLOY Door Hardware & Access Control Group has released the latest dates for its free Aperio technical training course, which provides an invaluable insight into the innovative wireless locking technology’s many benefits. Aperio technical training course Offering an informative overview of the Aperio system’s capabilities, the free course covers its intelligent hardware features, product specifications, operating processes, best installation practice and other technolo...
Police in the United Kingdom have been testing the effectiveness of live facial recognition (LFR) for several years now, but future uses of the technology have been called into question. The Information Commissioner’s Office (ICO), an independent authority that seeks to uphold information rights in the public interest, has weighed in on issues of data privacy related to LFR, and Members of Parliament (MPs) have called for a moratorium on uses of the technology. The big question is whether...
Star Alliance, globally renowned airline alliance, and NEC Corporation, international supplier of IT, network and biometric technologies, has signed a partnership agreement to develop a biometric data-based identification platform that will significantly improve the travel experience for frequent flyer program customers of Star Alliance member airlines. Biometric data-based identification The interoperable platform advances the Star Alliance and NEC strategic vision of delivering a seamless cu...
Smarter Security, the intelligent entrance controls company, has announced new optical technology that reduces the risk of “sidegating” when two people attempt unauthorised side-by-side entry through a turnstile. Layered security strategy Jeff Brown, Chief Executive Officer at Smarter Security, says “Security teams must approach insider threats and collusion with a layered security strategy that starts at the front lobby. This innovative optical turnstile technology available in the Fastlane Glassgate 155 is the first of its kind to identify and alert when sidegating is occurring” Sidegating is a growing security issue as changing regulations and customer demands for increased pedestrian and wheelchair user comfort dictate the need for wider turnstiles. If a lane is wide enough to comfortably fit a wheelchair, it is also wide enough to fit two pedestrians side-by-side. Until now, turnstiles have been unable to detect this kind of behavior, which leads to increased risk for unauthorised access and security breaches. Fastlane Glassgate 155 turnstiles Intelligent infrared matrix powered by neural network algorithms senses who or what is going through Smarter Security’s Fastlane Glassgate 155 turnstiles feature new optical technology to prevent sidegating from happening. An intelligent infrared matrix powered by neural network algorithms senses who or what is going through the turnstile in real time and makes thousands of calculations per second to determine if entry should be authorised. The system can distinguish between people and objects to minimise nuisance alarms, and process unsurpassed throughputs of up to one person per second. “Security teams must approach insider threats and collusion with a layered security strategy that starts at the front lobby. This innovative optical turnstile technology available in the Fastlane Glassgate 155 is the first of its kind to identify and alert when sidegating is occurring,” said Jeff Brown, CEO of Smarter Security. “Our customers who need those wider lanes also need to have the confidence that only authorised people are coming into the building. This breakthrough reinforces how far ahead Fastlane technology is, and why it has been number one for much of the past decade.” Intelligent optical turnstiles, speed gates Smarter Security’s Fastlane brand of intelligent optical turnstiles and speed gates are favored by end users for their superior return on investment, and by architects for combining depth of functionality with extensive customisation options. The turnstiles are installed in thousands of iconic building lobbies, government buildings, corporate campuses and universities around the world.
Traka is making its debut at Security Expo 2019 in Sydney, Australia to demonstrate its local capability to offer innovative, sector specific solutions for key and equipment management, backed with a global support network. Traka, globally renowned intelligent management solutions provider for keys and equipment, acquired Secure Edge early in February 2019, to increase the ability to support its global and regional customer base. Endorsed key control system Traka will unveil its latest systems, including its specialist IntrepidTM SCEC Endorsed key control concept During Security Expo on stand G38, Traka will unveil its latest systems, including its specialist IntrepidTM SCEC Endorsed key control concept. Designed exclusively for Australian Government departments, agencies and suppliers, Traka’s innovative IntrepidTM design provides a scalable solution to secure, control, distribute and audit sensitive, often critical, keys and assets. Traka will be able to demonstrate to visitors its key management portfolio, including its innovative V-Touch together with its scalable L-Touch, S-Touch and M-Touch solutions. Each are presented to operate standalone or fully networked, as part of a centralised system and offer simple ways to control keys and manage different facilities, with full and compliant audit trail capability. Key control management solutions Says Martin Woodhouse, Head of APACMEA for Traka: “Security Expo 2019 is the perfect platform for Traka to demonstrate our international growth, with the most recent acquisition in Australia enabling us to present our bespoke local solutions and our ability to respond to the regional needs. This includes our powerful Traka IntrepidTM SCEC Endorsed Key Control management system, dedicated to presenting high security functionality for the Australian Government.” “Traka’s direct presence here is backed by a global network of technical services and design skills. We look forward to meeting visitors on our stand to discuss their requirements for intelligent key and equipment management solutions and demonstrate how Traka can assist end users to increase efficiency, reduce downtime and enhance safety while maintaining compliance and meeting operational requirements. All these provide a tangible return on investment for our customers.” Locker systems Live demonstrations of Traka’s key management solutions will include faulty item exchange Traka’s dedicated locker systems will also be on display, featuring their ability to charge equipment whilst stored, ensuring the most charged device is always handed out first for equipment optimisation and increased productivity. On the stand, live demonstrations of Traka’s key management solutions will include faulty item exchange, email notifications and random return capability. Integration with Gallagher security platforms Traka will also be demonstrating the power of integrated solutions by showcasing how Gallagher’s Command Centre and Genetec access control platforms work seamlessly with its key and equipment management systems. All solutions on display, will be fitted with HID readers to present secure authorised access. Oceania Regional Director, Rod Barden concluded: “Our team is really excited to be at Security Expo 2019 and to press ahead with our ambitious growth plans for the region, all based on our ability to be ‘local when you need us, global when it counts.’ We look forward to seeing you there!” Traka’s product portfolio of intelligent key and asset management solutions will be on display on stand G38 at Security Expo 2019, taking place between 24 – 26 July 2019 at ICC Sydney.
Cognitec is working with RDW, the Netherlands Vehicle Authority, to provide a digital application platform for the renewal of drivers’ licenses. The platform is now operational in 15 municipalities, growing to 30 municipalities during 2019, for almost 25% of Dutch residents. In 2020, the Ministry of Infrastructure and Water Management will evaluate the system to decide on a national service that eliminates the mandatory visit at the city hall for driver’s license renewal. Cognitec facial recognition tech As an additional check during the application process, RDW uses Cognitec’s technology to establish the applicant’s identity by comparing the newly submitted photo against the last image stored for this person in the Central Driving License Register. RDW uses Cognitec’s technology to establish the applicant’s identity Cognitec’s trusted face recognition technology not only performs the image comparisons, it also checks the new image to ensure it satisfies the ISO/IEC standard for biometric photos. In addition, the project involves an initial deduplication of the image database, enrolling about 12 million images and comparing them against each other to find duplicate records and clerical errors. Future-proof ID management system “We have been using face recognition for more than a year to increase the overall quality of the license renewal process and have just begun to apply the deduplication capabilities of the Cognitec system. This extensive N: N matching process takes time, and needs to be monitored carefully, but it ensures the quality of our database, and prevents false matching errors during future application processes,” says Gert Jan de Nijs, Senior Project Manager at RDW. “We are excited to move toward a fully secure, convenient digital process that provides our citizens with a future-proof ID management system.”
NEC Corporation announces its participation in INTERPOL World 2019 at Sands Expo & Convention Centre, Singapore, from Tuesday, July 2 to Thursday, July 4, 2019. At NEC's booth (booth# F11), a broad range of public safety solutions for law enforcement and government organisations will be displayed. Visitors will be able to experience a variety of NEC solutions, including its multi-modal biometric immigration gate and AI-driven video analytic platform. Biometric authentication processes As part of the INTERPOL World Co-Creation Labs programme, NEC will join panel discussions and share insights on the future of biometrics and immigration control. Overview of NEC exhibits: NEC will join panel discussions and share insights on the future of biometrics and immigration controlSolutions for immigration control and border security - In-vehicle facial recognition solution that enables the identification of individuals inside a vehicle without the passengers exiting. Multi-modal biometric immigration gate that incorporates both face and iris recognition technologies to facilitate a smooth and secure identity verification process. Mobile authentication service that is equipped with liveness detection technology to prevent fraudulent activities through biometric authentication processes, such as the use of photos on mobile devices. Security solutions for critical infrastructure - NEC Enhanced Video Analytics (EVA) platform utilising AI technology that integrates a series of video surveillance capabilities, including behaviour detection, crowd behaviour analysis, abnormal behaviour/abandoned object detection, and age/gender estimation. Optical fiber sensing technology to detect unauthorised access to regulated areas. Other solutions - Control Room Solutions from APD Communications, which was acquired by NPS (Northgate Public Services), an NEC Company, in January 2019, including an Integrated Communications Control System and Contact Record Management. APD provides solutions and technologies for approximately 70% of UK police forces and a range of countries worldwide. Co-creation Labs programme Biometric technologies, such as facial recognition and fingerprint recognition, which received the world's No.1 certification accuracy. Overview of the ‘Co-creation Labs’ programme: Further development and the sharing of identifiers, including biometrics - Are we jointly prepared for returning foreign terrorist fighters (FTF)? Date: Tuesday, July 2, 2019 (day 1) 15:30 to 17:00 Location: Co-creation Lab 3 Speaker: Walter Lee, Evangelist and Government Relations Leader, NEC Corporation What are the future of controls that improve the reliability of the control of an individual, the safety of travel between countries and eliminates the threats of domestic attacks? Date: Wednesday, July 3, 2019 (day 2) 13:30 to 15:00 Location: Co-creation Lab 1 Speaker: Michael O'Connell, Vice President and Executive Advisor, NEC Europe
Biometric technology company Zwipe has entered into a partnership with XH Smart, a global smart card manufacturer, focused on commercialising end-to-end biometric payment offerings to XH Smart customers in China and beyond. Digital security solutions XH Smart is a global solutions provider offering end-to-end digital security solutions to banks and telecom operators in more than 70 countries across the world. A fully accredited Visa, Mastercard and China UnionPay card manufacturer, the company has grown rapidly since its founding in 2011, becoming a global player in the payment card marketplace, marked by several large industry acquisitions both inside and outside of China. In 2018 the company manufactured in excess of 44 million payment cards. Biometric payment cards are becoming one of the new standards in payments going forward" Speaking on the agreement with Zwipe, Mr Eehou Lim, XH Smart Group SVP, said “We are convinced that biometric payment cards is becoming one of the new standards in payments going forward and that is why we have partnered with Zwipe, the only company that can assist us in offering an end-to-end solution to our customers. We are confident that we have the right pieces in place to seize this exciting opportunity.” Card security Zwipe’s end-to-end offering buoyed by its strong intellectual property portfolio provides card manufacturers physical components and manufacturing support. Additionally, the comprehensive package covers advisory services that will enable card manufacturers to provide a more complete offering to banks and issuers, by directly supporting product integration, customer enrolment and onboarding on multiple platforms. Commenting on this partnership, André Løvestam, CEO of Zwipe said “We are excited to partner with XH Smart and to contribute to their capacity to deliver not just an innovative new product but a complete experience to their discerning customers, driven by our shared commitment to making convenience secure.”
Visitors to the 2019 edition of Secutech Vietnam will have plenty of opportunities to gather market intelligence, thanks to the introduction of the new ‘Smart Factory Conference’ to the show’s fringe programme. As the region’s leading trade fair for the security, fire safety and smart building sectors, the fair provides a programme of educational events that cover technological trends, government regulations and industry outlook. Smart factory systems “Vietnam’s Smart Factory market is on an upward trajectory,” said Ms Regina Tsai, the Deputy General Manager of Messe Frankfurt New Era Business Media Ltd. “Newly built manufacturing facilities are being integrated with smart factory systems and there is also a need for ageing manufacturing infrastructure to be upgraded with smart solutions. For this reason, there is a growing appetite for information among prospective buyers which we hope the Smart Factory Conference will fulfill. It will be especially useful for investors, owners of industrial parks, consultants, contractors, architects, suppliers and government officials.” Vietnam’s manufacturing base is gradually moving towards industry 4.0, an automation trend of connected devices, IoT and AI Vietnam’s manufacturing base is gradually moving towards industry 4.0, an automation trend of connected devices, the internet of things, artificial intelligence and cloud computing. Against this backdrop, speakers at the Smart Factory Conference will demonstrate how factories that use new technologies to automate processes such as production and energy management can become more efficient and cost effective. Intelligent video solutions Another discussion point will be intelligent video solutions. With a focus on video analytics, access control and production surveillance, conference speakers will explain how both factory security and production efficiency can be improved. In addition, there will be an exploration of government regulations and the most up-to-date fire safety systems, including alarms, detectors, fireproof materials and extinguishing systems. Smart access control systems Besides the Smart Factory Conference, visitors to Secutech Vietnam 2019 will be able to benefit from two other elements of the fringe programme. The Fire and Industrial Safety Seminar will cover best practices and solutions for disaster prevention in buildings and industrial settings The Fire and Industrial Safety Seminar will cover best practices and solutions for disaster prevention in buildings and industrial settings. Meanwhile, the Smart Hotel Seminar will update attendees on solutions that improve hotel management and guest experiences, including energy and building management platforms and smart access control systems. Market intelligence platform The Smart Factory Conference is jointly organised by Houselink JSC, Messe Frankfurt New Era Business Media Ltd and Vietnam Advertisement & Fair Exhibition JSC. Houselink JSC is Vietnam’s first developer of an online e-bidding and market intelligence platform for the construction market. The conference will take place on 15 August at Secutech Vietnam 2019, which runs from 14 – 16 August at the Saigon Exhibition and Convention Center. In 2018, the fair set new records, attracting over 13,800 buyers (2017: 12,097) and 310 exhibitors from 20 countries and regions (2017: 270).
Johnson Controls recently unveiled the findings of its 2018 Energy Efficiency Indicator (EEI) survey that examined the current and planned investments and key drivers to improve energy efficiency and building systems integration in facilities. Systems integration was identified as one of the top technologies expected to have the biggest impact on the implementation in smart buildings over the next five years, with respondents planning to invest in security, fire and life-safety integrations more so than any other systems integration in the next year. As advanced, connected technologies drive the evolution of smart buildings, security and safety technologies are at the center of more intelligent strategies as they attribute to overall building operations and efficiencies. SourceSecurity.com spoke with Johnson Controls, Building Solutions, North America, VP of Marketing, Hank Monaco, and Senior National Director of Municipal Infrastructure and Smart Cities, Lisa Brown, about the results of the study, smart technology investments and the benefits of a holistic building strategy that integrates security and fire and life-safety systems with core building systems. Q: What is the most striking result from the survey, and what does it mean in the context of a building’s safety and security systems? The results show an increased understanding about the value of integrating safety and security systems with other building systems Hank Monaco: Investment in building system integration increased 23 percent in 2019 compared to 2018, the largest increase of any measure in the survey. When respondents were asked more specifically what systems they we planning to invest in over the next year, fire and life safety integration (61%) and security system integration (58%) were the top two priorities for organisations. The results show an increased understanding about the value of integrating safety and security systems with other building systems to improve overall operations and bolster capabilities beyond the intended function of an individual system. Q: The survey covers integration of fire, life safety and security systems as part of "smart building" systems. How do smarter buildings increase the effectiveness of security and life safety systems? Hank Monaco: A true “smart building” integrates all building systems – security, fire and life-safety, HVAC, lighting etc. – to create a connected, digital infrastructure that enables individual technologies to be more intelligent and perform more advanced functions beyond what they can do on their own. For example, when sensors and video surveillance are integrated with lighting systems, if abnormal activity is detected on the building premise, key stakeholders can be automatically alerted to increase emergency response time. With integrated video surveillance, they also gain the ability to access surveillance footage remotely to assess the situation. When sensors and video surveillance are integrated with lighting systems abnormal activity on the premise can automatically be detected Q: How can integrated security and life safety systems contribute to greater energy efficiency in a smart building environment? Hank Monaco: Security, fire and life-safety systems can help to inform other building systems about how a facility is used, high-trafficked areas and the flow of occupants within a building. Integrated building solutions produce a myriad of data that can be leveraged to increase operational efficiencies. From an energy efficiency standpoint, actionable insights are particularly useful for areas that are not frequently occupied or off-peak hours as you wouldn’t want to heat or cool an entire building for just one person coming in on the weekend. When video surveillance is integrated with HVAC and lighting systems, it can monitor occupancy in a room or hallway. The video analytics can then control the dimming of lights and the temperature depending on occupant levels in a specific vicinity. Similarly, when access control systems are integrated with these same systems, once a card is presented to the reader, it can signal the lights or HVAC system to turn on. In this example, systems integration can ultimately help enable energy savings in the long run. Security and life safety systems contribute to help enable greater energy efficiency and energy savings in the long run Q: What other benefits of integration are there (beyond the core security and life safety functions)? Hank Monaco: Beyond increased security, fire and life-safety functions, the benefits of systems integration include: Increased data and analytics to garner a holistic, streamlined understanding of how systems function and how to improve productivity Ability to track usage to increase efficiency and reduce operational costs Enhanced occupant experience and comfort Increased productivity and workflow to support business objectives Smart-ready, connected environment that can support future technology advancements Q: What lesson or action point should a building owner/operator take from the survey? How can the owner of an existing building leverage the benefits of the smart building environment incrementally and absent a complete overhaul? Lisa Brown: Johnson Controls Energy Efficiency Indicator found that 77% of organisations plan to make investments in energy efficiency and smarter building technology this year. This percentage demonstrates an increased understanding of the benefits of smart buildings and highlights the proactive efforts building owners are taking to adopt advanced technologies. There is an increased understanding that buildings operate more effectively when different building systems are connected As smart buildings continue to evolve, more facilities are beginning to explore opportunities to advance their own spaces. A complete overhaul of legacy systems is not necessary as small investments today can help position a facility to more easily adopt technologies at scale in the future. As a first step, it’s important for building owners to conduct an assessment and establish a strategy that defines a comprehensive set of requirements and prioritises use-cases and implementations. From there, incremental investments and updates can be made over a realistic timeline. Q: What is the ROI of smart buildings? Lisa Brown: As demonstrated by our survey, there is an increased understanding that buildings operate more effectively when different building systems are connected. The advanced analytics and more streamlined data that is gathered through systems integration can provide the building-performance metrics to help better understand the return on investment (ROI) of the building systems. This data is used to better understand the environment and make assessments and improvements overtime to increase efficiencies. Moreover, analytics and data provide valuable insights into where action is needed and what type of return can be expected from key investments.
Whether you are a veteran in the access control world or have never installed a card reader before, there are always ways to increase profits in the ever-evolving world of access control. The hope is that by considering a few key focal points, you can find ways to increase market share. Whether we are releasing an electronic lock through a simple intercom button or using biometric and multi-authentication based on a database; the tactics for bringing on more revenue is the same. Learning to focus on a few key items can help open up opportunities. Business access controls Understanding vertical markets is a strong strategy for success in increasing your profits with access controlIf you are new to access control, it’s important to determine the right product offerings for your business model and experience level of your team. Mistakes in estimating or installing can be costly and complex. Take advantage of manufacturer training both online and in the classroom for both your sales team and installation department. It’s important to understand the fire and building codes in your area to make sure you design the proper solution for your customers. Furthermore, understanding the products, components and proper wiring can save you money in labour and materials. Today we will look at four focus points: vertical markets, cloud-based access control, technology upgrades, and preventative maintenance and service agreements. These four focal points are simple to implement and can be easily added to your current operation. Vertical markets Understanding vertical markets is a strong strategy for success in increasing your profits with access control. The concept is that understanding a certain vertical and their security needs can increase your sales team’s marketability. If you spend your time focusing on the healthcare industry, for instance, you will see that HIPA requirements open doors for selling access control. Getting to know the regulatory concerns of different verticals is a great strategy for more effective sales Having logs of who entered your HR files room or patient records storage is a crucial part of addressing privacy concerns. Getting to know the regulatory concerns of different verticals is a great strategy for more effective sales. Another example could be apartment communities or other multifamily dwellings. In this competitive marketplace, these complexes are looking for ways to stand out in their market. Knowing this and being able to offer amenities like secured locks with Bluetooth credentials that tenants can open with their smartphones is a selling point for you and for your customer. Building on each customer you contact within a vertical is like free sales and marketing training. The more you learn from each potential client, the more you increase your conversation starters for the next potential client. Cloud-based access control With the growing cloud-based access control market, integrators can find more opportunities in small businesses and vertical markets that typically wouldn’t be on the radar of your sales team. A typical card access system often makes the move from the traditional lock and key systems to electronic card access cost prohibitive. This is due to the large upfront costs for a server, software and annual licensing. With cloud access, integrators can offer less expensive upfront costs with low monthly subscription fees that cover all software updates, database backups, security patches and more. The real benefit for the integrator is the reoccurring revenue. By helping our clients save money on server, software and IT infrastructure costs, we are securing reoccurring revenue for our companies that increase our profitability. Building reoccurring revenue not only provides cash flow but also keeps your name on the top of the minds of your customer and that leads to additional sales. By helping clients save money on server, software and IT infrastructure costs, we are securing reoccurring revenue for companies that increase profitability Technology upgrades Another often overlooked opportunity is technology upgrades. Training your sales staff and even service technicians to watch out for clients with older technology can reap major benefits. When you bring new technology to your clients, you show another value that you bring to the table. Even if your client isn’t ready to make an upgrade, you can easily plant a seed that will get their minds and budgets rolling. An easy example is a customer with an older intercom door access system An easy example is a customer with an older intercom door access system. This may have met their needs 10 years ago when it was installed, but the office has grown and perhaps an integrated card access intercom system is a great technology upgrade. Bringing this to the customer will once again show that you are the “subject matter expert” and your customer will be more apt to refer you to their friends and colleagues. Another easy way to find technology upgrades is to dig through your ageing client list and build a list of potential targets that you have not visited lately. If you keep records of what was installed previously, it will make it easier to plan ahead and bring solutions to your next visit, saving your sales staff time and again building confidence with your clients. Preventive maintenance and service agreements One thing that sales teams often miss is the opportunity to add service agreements and preventative maintenance agreements. Even if a customer already has an access control system, they may not have a service provider and may be interested in securing a service agreement. Typically, a service agreement can be written to cover all parts and labour or just labour for an annual feeShowing the value of a service agreement is paramount, adding annual or semi-annual preventative maintenance to your service agreement is one way to add value. Inspecting locking mechanisms, request to exit motions and buttons, door status switches, headend equipment, batteries and power supplies, can save your customer from a costly after-hours service call or the inconvenience of a non-functioning access control system during business hours. Additionally, checking computer hardware and software logs for errors can save a customer from a catastrophic failure. Typically, a service agreement can be written to cover all parts and labour or just labour for an annual fee. It is helpful to come up with a percentage of the install value that makes sense so that your sales team can easily quote a service agreement for your customer. Offering several levels of service also opens the table for negotiations. You can offer an “all parts and labour 24/7” or a “parts and labour M-F 8AM-4PM”, as an example. Offering guaranteed response times can also be a marketing strategy. Critical area access management Checking computer hardware and software logs for errors can save a customer from a catastrophic failureA 24-7 facility that has 200 employees moving in and out of critical areas may be a great potential customer for a high-level service agreement with semi-annual preventative maintenance and a guaranteed 4-hour response time. Where a small office that is only open during standard business hours may be better suited for a labour only M-F with annual preventative maintenance inspection. The point is that a creative, intentional, and focused approach to access control can yield the fruit that brings long-term success to your team. Building a plan and learning from each prospect, sale, and installation will develop a process that brings results. Attending a trade specific expo like ESX will give you the opportunity to meet with manufacturers and other integrators that can help you implement a product offering and strategy for success.
Considering how much the modern smartphone has become a common everyday tool and cultural icon, it’s hard to believe it has only been with us for a relatively short space of time. The first Apple iPhone was launched in 2007 and yet in a little over a decade the smartphone has become as essential as our keys or wallet. From its conception as a multi-faceted communications device, it has morphed into something far more integrated in our daily lives. Services such as Apple Pay, Android Pay and PayPal have seen the smartphone become a credible replacement for cash and cash cards, but equally, it is possible to replace access cards and keys as well.Smartphones can easily receive authentication credentials remotely and access can be confirmed or denied instantly The ability to accurately authenticate an individual and the applications this offers for security purposes, is something that the security industry needs to continue to embrace and further promote to our customers. Considerable advantages Most security professionals understand the potential benefits of using mobile device authentication, with flexibility being the key advantage. Smartphones can easily receive authentication credentials remotely and access can be confirmed or denied instantly. Equally, smartphones already contain many secure options to ensure they are only used by the authorised user – fingerprint and face recognition, as well as pattern authentication and PIN, being prime examples. Unfortunately, there is still a lack of awareness amongst some security operators, customers and the public of these exciting benefits. Potentially there may also be some reluctance, in certain quarters, to trusting a mobile device with physical security. A lack of trust in seemingly ‘unproven’ technology is not unusual, but the security industry needs to demonstrate reliability along with the considerable security and convenience benefits of using it. Trusted part of security network Many smart devices already securely bind the mobile device with the right person by using 2-factor authenticationMobile device security needs to earn its trust, in much the same way as any other new ground-breaking application. In fairness to the doubters, it’s not hard to imagine how much of a risk a badly protected mobile device could be to any secure network! There are two key obstacles that smartphones need to clear before they can become a trusted part of the security network though. Firstly, that they are secure enough to be trusted as part of a security network, and secondly that they can reliably identify an authorised user in a real-world environment. Many smart devices already securely bind the mobile device with the right person by using 2-factor authentication. For example, this could combine a PIN code with the fingerprint or face of the authorised individual. In areas with particularly high security, you could also implement a wall-mounted biometric reader (fingerprint, facial recognition or iris scan) to add a further level of protection and ensure there is no wrongful use of the mobile device. Security tokens or access cards are typically rigid in their programming, only allowing access to certain areas Security by location With its many and varied functions, undoubtedly one of the most useful systems on any smartphone is its GPS location tracking. It’s also a perfect tool to assist with security systems interaction.A benefit of using smart device authentication is the cost savings over operating traditional tokens Consider any secure facility – it will feature different levels of access. This can vary from a humble canteen and break-out areas, right through to secured doors around potentially dangerous or highly sensitive areas - such as plant rooms, or even a nuclear facility! Security tokens or access cards are typically rigid in their programming, only allowing access to certain areas. A smartphone, however, can be granted or denied access depending on the location of the request by the individual – GPS literally adds a level of extra intelligence to security. Personal items Using QR codes seem to be a simple but reliable identity and access control authentication option Mobile devices tend to be guarded and protected with the same concern as your money or your keys. Many of us literally carry our mobile device everywhere with us, so they are relatively unlikely to be misplaced or lost – certainly in comparison to a key card for example. Also, think about how often you use or hold your smartphone – some estimates suggest 2,600 times each day! With that level of interaction, you’ll be aware very quickly if it’s been misplaced, not least because of the inconvenience and cost to replace it. This level of personal connection makes it perfect for use with security systems. Cost savings Another obvious benefit of using smart device authentication is the cost savings over operating traditional tokens. No more plastic badges, access cards, lanyards, printers and consumables used to administer security. This is something the security industry really needs to shout about! It will come as no surprise to hear that smartphones are exceptionally common too. Figures suggest that in 2015 there were nearly 41m in use in the UK and this is predicted to rise to 54m by 2022. With the UK population being just over 65m, that is a very high percentage of people already carrying this technology. Using a resource that people already have, and which is highly secure, makes unquestionable financial as well as practical sense. GPS location tracking is a perfect tool to assist with security systems interaction Integrated technology Agreeing on common and shared open protocols has unfortunately been one of the stumbling blocks for the security industry in adapting to a predominantly smartphone authentication approach. NFC (Near Field Communications) technology in mobile phones and smart devices has failed to be the universal success it promised.Not everyone has an iPhone, but it is such an important segment of the market for customers Mobile technology trends have dictated to the systems that use it. Apple’s earlier (Pre iOS 11) decision to restrict the use of NFC to Apple Pay on its devices has had a profound effect on the implementation of NFC in other applications too. Not everyone has an iPhone, but it is such an important segment of the market that other manufacturers are wary of how customers will be able to use any new technology. We have seen a much bigger focus on using Bluetooth Low Energy technology on mobile devices instead. With providers such as HID Global, STid in France and Nedap in the Netherlands now concentrating on developing Bluetooth Low Energy readers and mobile credential applications, this seems like a highly credible alternative. Along with NFC and Bluetooth Low Energy options, there also seems to be a lot of interest in using QR codes as simple but reliable identity and access control authentication. These can easily be displayed on a screen or printed if necessary, giving great flexibility over the type of technology that is used in the future. Upgrading existing security systems There are strong arguments for many businesses to continue using MIFARE+ systems if they suit operations well We are steadily seeing the signs of smartphone authentication replacing the cards and tokens we have been familiar with. However, many consumers still want options rather than to just be railroaded down one path. A business that has invested in cards or tokens will want to use that technology investment fully. The changes will come when readers are updated – this is when security specifiers and installers need to promote the advantages of dual-technology readers, which offer options to include smartphone authentication into the mix. There is still considerable diversity amongst smart devices, the operating systems they use, and the security technology employed by each. Android, Apple iOS and Blackberry devices all vary with regards to the biometric authentication available, so security administrators may need to be flexible on the types of authentication they accept. Interestingly, card technology has also progressed at an astonishing speed too – with MIFARE+ proving to be a highly cost-effective, practical and secure system that can easily be integrated. There are strong arguments for many businesses to continue using these systems if they suit operations well. NFC (Near Field Communications) technology in mobile phones and smart devices has failed to be the universal success it promised Hybrid systems A hybrid approach may be the best answer for many security operators. This means those who choose to enjoy the benefits in terms of flexibility and convenience of smartphone authentication can do so, whilst those who are more hesitant can continue to use more traditional methods. A hybrid approach may be the best answer for many security operators Larger organisations may find that the swap over is a slower and more gradual process, whilst smaller start-up businesses may prefer to jump to a smartphone-based approach straight away. If security systems are well integrated but modular in their approach, then it becomes much simpler to evolve as time goes on. Embracing the benefits Using their app-based systems architecture, smartphones are ideally placed to evolve with security systems in the future. There are many benefits for the security industry and our customers, but we need to remember that this move will involve a culture change for many security operators and users. The security industry needs to be mindful and respectful of any anxiety, but also be positive and promote the considerable benefits mobile authentication offers.
Among the cloud’s many impacts on the physical security market is a democratisation of access control. Less expensive cloud systems are making electronic access control affordable even to smaller companies. Cloud-based access control With the growing cloud-based access control market, integrators can find more opportunities in small businesses and vertical markets that typically wouldn’t be on the radar of their sales team. Large upfront costs for a server, software and annual licensing previously made a typical electronic card access system cost-prohibitive. With cloud access, integrators can offer less expensive upfront costs with low monthly subscription fees that cover all software updates, database backups, security patches and more. The benefit for the integrator is recurring revenue that increases their profitability The benefit for the integrator is recurring revenue. While helping clients save money on server, software and IT infrastructure costs, integrators secure recurring revenue that increases their profitability. Building recurring revenue not only provides cash flow but also keeps a manufacturer’s name on the top of the minds of customers and leads to additional sales. Mobile access Continued investment in mobile access and cloud technology is essential to meet the access control needs of the booming multi-family housing and shared office-space markets. Managing access control for end users and residents in these verticals is challenging. Use of mechanical keys in these environments is too expensive and time consuming; it’s necessary to deploy wireless, technologically-advanced solutions. Managing access control for end users in different verticals is challenging, thus it’s necessary to deploy wireless, technologically-advanced solutions While the security industry has traditionally been slow to adopt IT technologies, the cloud is the exception. Large IT industry cloud players such as Amazon Web Services, Microsoft, and Google are being used by security industry professionals to provide systems that are easier to install, maintain, and administer and are far more secure and less expensive than a customer can provide on their own. Advancing cloud technology Cloud technologies give people access through their mobile phones and other devices Enterprise customers increasingly want to be able to use smartphone apps to open doors, authenticate to enterprise data resources or access a building’s applications and services. They seek to create trusted environments within which they can deliver valuable new user experiences; in effect, there is a demand for “digital cohesion.” Cloud technologies are a key piece of the solution. They give people access through their mobile phones and other devices to many new, high-value experiences. At the same time, they help fuel smarter, more data-driven workplace environments. With the arrival of today’s identity- and location-aware building systems that recognise people and use deep learning analytics to customise their office environment, the workplace is undergoing dramatic change. Application programming interfaces Cloud-based platforms and application programming interfaces (APIs) will help bridge biometrics and access control in the enterprise, overcoming previous integration hurdles while providing a trusted platform that meets the concerns of accessibility and data protection in a connected environment. Cloud-based platforms, APIs will help bridge biometrics and access control in the enterprise “A big growth driver for the cloud is demand from enterprises that no longer look at access control simply for securing doors, data and other assets,” says Hilding Arrehed, Vice President of Cloud Services, HID Global, one of our Expert Panelists. “They want to create trusted environments within which they can deliver valuable new experiences to users. Cloud technologies make this possible by enabling people to use mobile devices for new applications and capabilities.”Cloud-based platforms and application programming interfaces (APIs) will help bridge biometrics and access control in the enterprise Cloud-based platforms For example, cloud-based platforms will provide the backbone for quickly adding complementary applications like biometrics, secure print, virtual photo IDs, and vending as well as other access control use cases and emerging permission-based capabilities yet to be developed. “Cloud-based platforms facilitate new managed service models for mobile IDs and secure issuance and will fuel simplified development environments and easy integration into vertical solutions,” says Arrehed. “They have the potential to give organisations greater flexibility to upgrade and scale security infrastructure, improve maintenance and efficiency, and accelerate ROI.”
Deploying security robots at a company is about more than providing and programming the hardware. There is also an element of “change management” involved in smoothing the way for robots to play a security role working side-by-side with human counterparts. Rising popularity of security robots As security robots increase in popularity, more companies are adapting to such cultural challenges "As security robots increase in popularity, more companies are adapting to such cultural challenges. Many Fortune 100, technology, finance and defense companies have begun using security robots, and some are asking to expand their implementation", says Travis Deyle, CEO and co-founder of Cobalt Robotics. "It is a complex solution that involves merging technology with people." “More people are looking at how they can deploy and test this technology, dipping their toes in the water,” says Deyle. “Financially the risk is low, but culturally it is pretty acute. It is a very visible piece of technology moving through your most sensitive spaces and interacting with employees.” Change management “Doing change management and addressing the cultural implications inside the company are the biggest challenges we face,” Deyle adds. “We have to make sure that people know what the robot is there for, what it does and how it helps them. There is a social contract between companies and employees about what information is being collected and how is it being used.” The technical onboarding of a robot is the easy part, says Deyle. “The robot goes in, maps out the space; it takes about an hour. The bigger part is the cultural onboarding.” The process involves working closely with the company’s communications team to manage how the use of robots is messaged throughout the company. Deyle suggests doing a Q&A event where employees can touch and feel the robot and get comfortable. “We tailor the interaction to the individual company,” he says. Importance of communication Communication with employees, tenants, clients, law enforcement, etc. is very important Communication with employees, tenants, clients, law enforcement, etc. is very important and, if done well, all goes smoothly, agrees William Santana Li, Knightscope Chairman and CEO. “Showing up with a 400-pound, 5-foot-tall autonomous robot, deploying it and not telling anyone what is happening is ill advised!” Knightscope also advises potential end users to identify clearly the areas of improvement needed in a security program to guide the deployment of robots. Beware of “Science Fiction Disease,” whose symptoms include unrealistic expectations or fears emanating from Hollywood depictions of robots over the years. Expectations should be spelled out: Keep ongoing and clear communications between the provider and the client, continuing to make improvements together. Future of robotics and AI Users should also think clearly through their source of funding, including the second and future years of an implementation. Communication is key, involving stakeholders from the CSO to facilities, purchasing to human resources, finance to the CEO. The future of robotics in corporate America is more than the development of the technology. Given advances in artificial intelligence (AI), sensors and software, the technology is the easy part. Thinking more broadly about how robotics can excel in the corporate environment – and make companies safer – is the next big obstacle on the path to effectively using the powerful technology.
The mindset behind a new law to prohibit the use of facial recognition and other security-related technologies by San Francisco police and other city agencies is obvious in the name of the new ordinance: “Stop Secret Surveillance.” Ordinance to stop secret surveillance The San Francisco Board of Supervisors passed the ordinance 8-1 with two abstentions on May 14, and there will be another vote next week before it becomes law. We have an outsize responsibility to regulate the excesses of technology precisely because they are headquartered here" The irony of such a law emanating from northern California, where tech giants promote the use of numerous technologies that arguably infringe on privacy, is not lost on Aaron Peskin, the city supervisor who sponsored the bill. “We have an outsize responsibility to regulate the excesses of technology precisely because they are headquartered here,” he told the New York Times. Regulating facial recognition technology Although the facial recognition aspects of the ordinance have been the most publicised, it also targets a long list of other products and systems. According to the ordinance, "Surveillance Technology" means “any software, electronic device, system utilising an electronic device, or similar device used, designed, or primarily intended to collect, retain, process, or share audio, electronic, visual, location, thermal, biometric, olfactory or similar information specifically associated with, or capable of being associated with, any individual or group.” Broadly interpreted, that’s a lot of devices. Includes biometrics, RFID scanners The ordinance lists some examples such as automatic license plate readers, gunshot detection hardware and services, video and audio monitoring and/or recording equipment, mobile DNA capture technology, radio-frequency ID (RFID) scanners, and biometric software or technology including facial, voice, iris, and gait-recognition software and databases. Among the exceptions listed in the ordinance are physical access control systems, employee identification management systems, and other physical control systems; and police interview rooms, holding cells, and internal security audio/video recording systems. The ordinance ban applies to city departments and agencies, not to the general public and exceptions include physical access control systems, employee identification management systems, and internal security audio/video recording systems Airport security not part of ordinance The ban only applies to city departments and agencies, not to private businesses or the general public. Therefore, San Franciscans can continue to use facial recognition technology every day when they unlock their smart phones. And technologies such as facial recognition currently used at the San Francisco airport and ports are not impacted because they are under federal jurisdiction. Furthermore, the San Francisco police department does not currently use facial recognition anyway, although it has been deployed in places such as Las Vegas, Orlando, Boston and New York City. Safeguarding privacy of citizens The ordinance appears to have a goal of avoiding government uses of technologies that can invade individual privacy, seeking to avoid worst-case scenarios such as an existing system in China that uses millions of surveillance cameras to keep close tabs on the Uyghurs, a Muslim minority population. Any new plans to use surveillance technology must be approved by the city government, and any existing uses must be reported and justified by submitting a Surveillance Technology Policy ordinance for approval by the Board of Supervisors within 180 days. Surveillance technology policy Banning use of facial recognition just when its capability is being realised is counterproductive But might such a ban on technology uses undermine their potential value as crime-fighting tools just when they are poised to become more valuable than ever? Ed Davis, a former Boston police commissioner, told the New York Times it is “premature to be banning things.” He notes: “This technology is still developing, and as it improves, this could be the answer to a lot of problems we have about securing our communities.” Technology development doesn’t happen in a vacuum and banning uses of facial recognition and other technologies just when their capabilities are being realised is counterproductive. We should be thoughtful, deliberate and transparent in how we embrace new technologies. However, discarding them out-of-hand using emotionally charged words such as “secret surveillance” does not promote the best use of technology to the benefit of everyone.
Allegion, globally renowned provider of security products and solutions, has announced that the Schlage AD electronic locks, NDE networked wireless locks, LE networked wireless locks and MT multi-technology readers now support contactless student IDs in Apple Wallet. Allegion - CBORD collaboration Allegion worked with CBORD and Apple to enable a mobile credential leveraging the industry global standard NXP DESFire EV1 security technology to provide higher education campuses with an easy-to-implement solution for the enablement of contactless student IDs for iPhone and Apple Watch. The University of Tennessee, University of Vermont and University of San Francisco are among the first schools to leverage the solution. “A recent study from The Center for Generational Kinetics found that 95 percent of Gen Z owns a smartphone and being connected is their norm. Because of this, universities are tasked with meeting student preferences while also ensuring campus security,” said Jeff Koziol, Allegion business development manager, campus software partner. “Allegion is proud to expand its product features to provide higher education campuses seamless yet flexible security solutions, and an improved mobile access experience for students and faculty members alike.” Contactless student IDs Having contactless student IDs in Apple Wallet makes it easier and more convenient for students and faculty to access buildings like residence halls or the library, as well as make payments on and around campus for coffee, laundry and other purchases with iPhone and Apple Watch. Universities can remotely issue credentials over-the-air, and those credentials are protected by two-factor authentication and can be remotely deactivated by the student or university. MIFARE DESFire EV1 technology, supported by Allegion in this program, is the widely accepted open global standard "As an institution that values innovation, it's important to us that we are always adapting to the way students use technology to enhance the campus experience," said Chris Cimino, senior vice chancellor for finance and administration. "Being able to access your VolCard on your iPhone is one of the many ways UT is continuously improving to meet expectations for a modern campus.” MIFARE DESFire EV1 technology MIFARE DESFire EV1 technology, supported by Allegion in this program, is the widely accepted open global standard and one of the top solutions in contactless credentials. By leveraging Allegion and CBORD’s solution with DESFire, higher education campuses are now able to take advantage of an open architecture and work with various manufacturers without being locked into a siloed proprietary solution. This new capability is compatible with the following Schlage commercial solutions: AD electronic locks - Schlage AD-400 wireless locks were designed to reduce installation costs on interior access-controlled doors, such as student rooms, faculty offices, classrooms and lab spaces, while offering the adaptability to support future evolutions in technology. The AD-400 and AD-300 wired locks are available in cylindrical, mortise, mortise deadbolt and exit trim chassis options, and they integrate into popular physical electronic access control systems (PACS). NDE networked wireless cylindrical locks - NDE wireless locks integrate into popular electronic access control systems from PACS providers to bring the benefits of electronic access control deeper into university buildings. NDE packages the cylindrical lock, credential reader and access control sensors together in to a small footprint that is both easy to install on university campuses and affordable. LE networked wireless mortise locks - The LE design packages the mortise lock, credential reader and access control sensors together into a small footprint that is both elegant and affordable. They feature two sleek trim options with broad range of decorative lever choices to match the style of any residence hall. MT Multi-Technology readers - Schlage MT multi-technology readers are designed to simplify university access control solutions and allow a transition from proximity or magnetic stripe (on a physical student ID) to more secure, encrypted smart card technology or mobile credentials in the Apple Wallet. Schlage’s AD Series Locks This extended offering is the next wave in Allegion’s pursuit to work with other providers in the industry for digital credential rollout in universities. Recently, the company announced its collaboration with Transact to enable contactless student IDs in Apple Wallet through Schlage’s AD Series Locks at Mercer University.
People and vehicle access control specialist, Nortech offers a number of products within the Nedap product range that use vehicle tagging to identify individual vehicles while they are moving through a monitoring point. uPASS Reach reader The uPASS Reach reader offers long-range vehicle identification for up to 5 metres using the latest UHF technology. With consistent reading up to 5 metres and adjustable onsite reading as just two of the benefits of the system, the uPASS Reach reader has an elegant slim design, LED and audible read indication and is encased in weatherproof housing. It also operates with passive UHF tags, self-adhesive windscreen tags and hand-held tags with dual-technology options. Long-range passive UHF tags The reader output allows the access control system to open the gate/barrier when an authorised vehicle arrives When the uPASS Reach reader is installed (maximum height two metres) next to an automatic gate or barrier, long-range passive UHF tags are identified at a distance of up to 5 metres as soon as they are visible in direct line of sight of the reader. The reader output allows the access control system to open the gate/barrier when an authorised vehicle arrives without the need for the driver to present a card or badge, and the built-in high intensity LED provides the user visual feedback that the tag has been read. UHF tags are also both battery and maintenance-free. UHF Windshield Tag To work alongside the uPASS Reach, Nedap has designed four different UHF tags to suit all environments. The UHF Windshield Tag is a passive UHF transponder and offers long range identification up to 5 metres when installed inside non metallised windscreens. This provides cost-effective long range vehicle identification for access control applications and is available as a standard peel off version or as a tamperproof version for additional security. Passive UHF Exterior Tag Where vehicle windscreens are fully metallised, Nedap offers a passive UHF Exterior Tag which can be easily fitted onto non-metallic / plastic parts of the vehicle such as the headlights. For added security, the UHF Exterior Tag is a tamper resistant, transparent, adhesive tag. It will show visual proof of removal and is extremely difficult to remove, intact and functional. The chip inside is also protected against harmful UV rays. UHF Heavy Duty Tag This tag features a rugged design for long term use in outdoor and industrial environments The Nedap UHF Heavy Duty Tag is a passive UHF transponder which again offers long-range identification up to 5 metres with the uPASS Reach. However, this tag features a rugged design for long term use in outdoor and industrial environments. The UHF Heavy Duty Tag is a cost-effective solution for installations where the tag needs to be mounted onto the exterior of the vehicle and can also be cable tied or bolted onto bicycles, forklifts and many other industrial devices. Finally, the UHF ISO Combi Card is a card featured with long-range UHF tag and proximity or smartcard technology. Used for both people and vehicle access, it enables the use of one card for both vehicle and building access applications. Available with a range of formats such as Mifare, Legic and HID. Efficient vehicle identification reader The uPASS Reach reader complies with the ISO18000-6C and EPC global Gen 2 directive. This long-range vehicle identification reader is based on latest passive UHF technology. It is used in combination with battery free UHF (EPC Gen 2) tags, making this access control solution totally cost efficient. The uPASS Reach is ideal for convenient vehicle access to public car parks, private-run parking spaces and lots, gated communities and staff parking areas in corporate offices and government buildings.
HID Global, globally renowned trusted identity solutions provider, has announced support for Seos-enabled student IDs in Apple Wallet. Beginning this fall, students, faculty and staff at Clemson University will be able to add their IDs to Apple Wallet and use their iPhone and Apple Watch to access buildings on campus, purchase meals and much more. Seos-enabled student IDs “HID Global is excited to play an important role in creating transformative connected university experiences that make it easy for students to simply use their iPhone or Apple Watch to enjoy all that daily campus life has to offer,” said Stefan Widing, President and CEO with HID Global. HID’s technology and electronic locks from our parent company ASSA ABLOY are helping Clemson University students" Stefan adds, “HID’s broad range of technology and electronic locks from our parent company ASSA ABLOY are helping Clemson University students, faculty and staff take full advantage of convenient mobility applications. This fall, their Apple devices can be used for everything from entering buildings – such as residence halls and individual rooms – to buying meals, accessing the gym, and using secure print services and numerous other university resources.” iCLASS SE reader modules To support student IDs in Apple Wallet on iPhone and Apple Watch, HID provides Seos-enabled credentials, HID iCLASS SE and HID OMNIKEY readers, embedded HID iCLASS SE reader modules, and Corbin Russwin and SARGENT electronic locks from ASSA ABLOY. Through HID’s support of student IDs in Apple Wallet, Clemson students will be able to seamlessly access residence halls, libraries and fitness centers, buy lunch, make purchases at the university store, print documents and more by placing their iPhone or Apple Watch near a reader where contactless student ID cards are accepted. Contactless student IDs Contactless student IDs are supported on iPhone 6 and later and iPhone SE. On iPhone XS, iPhone XS Max, and iPhone XR, student IDs may still be used for up to five hours in power reserve mode when the iPhone battery needs to be charged. Student IDs in Apple Wallet are not only convenient, they also provide an extra level of security as students no longer have to worry about misplacing their physical card. School credential provisioning is protected by two factor authentication.
In the aging trend of 21th century with rapid aging population and high healthcare costs are creating a growing demand for care at home, especially for seniors with long-term health conditions. Home care is moving towards tele-health monitoring and telemedicine, including video conferencing and remote monitoring technology to help increase caregiver efficiency while still providing constant convenience to the patients. Living independently and aging gracefully are the ideals that every individual seeks to pursue, and the challenge is to ensure that all people can age with dignity and security. Climax’s GX Cubic Smart Care Medical Alarm is an all-in-one wellness, and personal safety medical alarm solution, designed to help the elderly to manage their long-term health conditions, bridging medical health monitoring information to care providers/hospitals and create points of care to keep them safe in their own homes. GX Cubic medical alarm GX Cubic can be flexibly connected with third-party Bluetooth (BLE) healthcare sensors GX Cubic can be flexibly connected with third-party Bluetooth (BLE) healthcare sensors, like blood glucose monitor, pulse oximeter, blood pressure monitor, or weight for tracking health data and providing customised alerts to meet individual needs. The measurements can be automatically sent to a health professional who can review the results and continuously keep an eye on the patient’s health needs and provide early treatment as necessary. In addition to medical health monitoring, GX Cubic is also compatible with Pivotell Advance Automatic Pill Dispenser to keep secure of all pills, and remind the user to take the correct medicine at the pre-set time. The solution allows health professionals to monitor pill taking timely results and keep an eye on the patients’ treatment as needed. For situation when remote monitoring care given is insufficient and the user requires onsite assistance, GX Cubic can raise an emergency alarm to inform the caregiver or medical personnel for immediate action. Seniors can be assured that they are always being taken care of, and provide their family members with a peace of mind. Voice recognition solution Voice recognition has innovated over time and continues to advance, allowing products to become even more intuitive and easier to use. GX Cubic has built-in voice recognition and can activate an emergency call to care provider or central monitoring center by preset vocal commands or keywords. This allows seniors to receive emergency attention even in situations where they are immobilised or cannot manually reach the panic button. Working with the leading voice ecosystems Amazon Alexa and Google Home via cloud, GX Cubic also features voice control to activate home electronic devices, complete daily tasks, and seek help during emergencies. Voice over Internet Protocol With the VoIP (Voice over Internet Protocol) feature, GX Cubic users can also initiate two-way voice callsWith the VoIP (Voice over Internet Protocol) feature, GX Cubic users can also initiate two-way voice calls to contact their caregivers or family members at any time. With the additional add-on of DECT, GX Cubic can pair with voice extenders, talking pendants, call points, and voice extenders placed strategically around the home to create a safety net. Smart Home Automation Comprehensive elderly-friendly health care should also have a focus on preventive action to maintain a healthy ageing process. To realise independent living in a smart way, GX Cubic pairs with Zigbee or Z-Wave sensors to enable the whole-home control with various protocol-of-choice. GX Cubic can be programmed to turn on the hallway lights automatically when a sensor reports a senior’s movement in the middle of the night, to reduce a chance of falling; or automatically adjusting air conditioning when there is a sudden temperature-drop. The scenarios are unlimited to fit individual requirements, ensuring a safest living experience for the senior users. GX Cubic can also integrate IP security cameras and camera PIR motion sensors to deliver real-time visual monitoring and verification. When an emergency occurs, alerts are immediately sent to family members, and Monitoring Center to verify the event and sending immediate assistance as needed. Lastly, GX Cubic can support wireless sensor devices, allowing users to add in smoke detectors, water leakage sensors, and gas sensors to monitor environmental emergencies; and motion sensors, door contacts, sensor pad transmitters for inactivity monitoring, to build a healthier, safer independent living.
People’s Choice Credit Union is one of Australia’s largest Credit Unions, with 365,000 members and 44 locations across South Australia, Northern Territory, Victoria, Western Australia, and Australian Capital Territory. People’s Choice Credit Union (People’s Choice) has earned a reputation as a forward-thinking and highly innovative company that is radically changing the banking experience for its members and employees. From their head-office to their branches throughout Australia, People’s Choice is utilising new technology to improve service to members, be more efficient, reduce costs, and decrease their environmental footprint. Smarter workspaces Operating an innovative, modern working environment that utilises flexible workspaces in place of traditional desks, People’s Choice staff are not allocated a specific desk but instead choose where they wish to sit each day. They can even choose whether they wish to sit or stand, by having desks that can be raised or lowered to suit personal preference. Flexible work environments are proving popular for large corporate companies due to the ability to increase company-wide communication, support project work, improve productivity, reduce clutter, and save costs. “With a large staff, there is always a number of people out of the office, whether it’s on sick or annual leave, or working on business outside of the office.” said Mike Humphrey, Manager of Property Services at People’s Choice Credit Union. “By implementing a flexible workspace model, we have been able to save approximately 3,000 square meters of office space which equates to thousands of dollars each year in building costs” said Mike. Multi-technology smartcard T20 and T10 readers Using Gallagher’s smartcard T20 and T10 readers on each locker bank, staff badge their access card to open their allocated locker To facilitate the operation of a flexible work environment and provide employees with storage for their personal effects (work-related material is stored elsewhere), People’s Choice uses banks of brightly coloured lockers that are managed by electronic access control. Using Gallagher’s smartcard, multi-technology T20 and T10 readers on each locker bank, staff badge their access card to open their allocated locker. With the readers communicating with Gallagher’s Command Centre software management platform, People’s Choice has a simple to operate, customisable system that enables staff to carry just one card on site. “We’re all about putting people first. As an organisation we’re not afraid to try new ways of doing things, and as a result we’re seeing significant improvements for our members and staff.” Mike Humphrey, Manager of Property Services, People’s Choice Credit Union. Command Centre Mobile App Utilising Gallagher’s innovative Command Centre Mobile App, key facilities management personnel are able to manage access remotely using their mobile phone. “Occasionally staff forget their access card and I’ll get a phone call to open their locker for them. Being able to access the platform and administer overrides using my phone, from wherever I am at the time, is huge for me” said Mike “and it speeds things up considerably for the employee”. With people working in different areas at different times, People’s Choice needed a printing solution that simply and easily enabled staff to retrieve printed documents from the nearest printer. People’s Choice was also looking for a solution that helped to cut down on unnecessary waste. Follow-Me Printing solution To meet both of these needs, People’s Choice installed Follow-Me Printing. This printing solution stores print jobs electronically until a user badges their Gallagher access card at a printer to retrieve their files. At this point, the user can terminate any print jobs they no longer need, cutting down on waste. The solution further reduces waste through a configuration that deletes any printing jobs that haven’t been actioned within a 24 hour period. “One of the truly efficient things about our set-up is that our printing integrates with our access control solution.” said Mike. “It means that staff only have one card for all of their access needs on site; they can access the various office floors, lockers, and printers all with a single card, instead of also having keys and pin numbers to manage.” Temperature management solution Any change in temperature beyond the set limits, triggers an alarm notification Through a Gallagher Bacnet integration, People’s Choice has implemented an automated, continuous temperature management solution for the large data centre located at their head office. With temperature sensors communicating directly with Command Centre, any change in temperature beyond the set limits, triggers an alarm notification to be sent directly to Mike’s phone. According to Mike “The capability for Gallagher’s platform to send critical information, like the potential overheating of a server room, straight to my phone was a big selling point for us. It provides a simple mobile solution to mitigate a considerable business risk.” Visitor management To support efficiency at their head office reception area, People’s Choice chose Gallagher’s Visitor Management Client and Self-Registration Kiosk. The self-registration kiosk serves as an ideal “extra lane” during particularly busy periods, ensuring that visitors are able to register their arrival quickly and effortlessly without delay. The integration between Gallagher’s visitor management solution and Command Centre, ensures that a comprehensive audit trail of all visitor management events, including visitor pre-registration, escort, host, and visitor actions, is securely stored and can be easily retrieved to produce reports.
The American University of the Middle East (AUM) in Egaila is the largest private university in Kuwait. Its extensive campus is spread over 261,190 square meters of beautiful grounds, including academic buildings, technical labs, AUM library, AUM Sports Center, outdoor sports playgrounds including a FIFA certified football field, AUM Opera House, AUM Conference Center, parking areas, administrative and service areas. The American College of the Middle East (ACM) is also hosted within the campus. With sizeable grounds and multiple institutes of learning operating on site, AUM’s access control requirements were complex. The popularity of the campus with not only AUM students but also Kuwaiti youth in general meant AUM needed to ensure the right access was provided to the right people at multiple points on campus. AUM’s Director of IT highlights the challenge the administration faced in efficiently identifying, authenticating and providing access for more than 800 employees and over 10,000 students. “The campus needed to be secure, but at the same time easy to use, causing no inconvenience to students and staff.” Gallagher Command Centre AUM needed a dynamic solution that met their access control requirements AUM needed a dynamic solution that met their access control requirements, could integrate with their core enterprise resource planning (ERP) solution, and was scalable to accommodate future growth. Gallagher’s access control solution, featuring Gallagher Command Centre and a range of integrations, was selected as the university’s preferred choice, meeting its requirements in the best possible way. MIFARE contactless smart cards Student and staff ID cards became part of the access control system with MIFARE contactless smart cards provided to students, faculty and staff. Turnstiles installed at the entrances to AUM and intelligent integrations with existing systems provided total control of movement within the campus. AUM uses learning software and automated systems widely across its campus. Extensive integration with the Gallagher solution has significantly reduced operational costs, creating efficiencies for staff and students and enhancing the overall security system. “Gallagher gives us the best option to fulfill our requirements, with a total solution,” says the university’s Director of IT. Integration with CCTV system Exam control rooms at AUM need to be fully secure. Command Centre integrates with the CCTV system to ensure that when movement is detected, or someone tries to open the door, the CCTV is triggered, and a photo attached to the security report. Within the campus, access permissions need to be well defined for different groups. Access to the gymnasium, library and sports center is defined by male and female, staff and students. Command Centre allows AUM to define these access controls in the directory, ensuring they happen automatically. Fully automated access control Fully automated access control gives us confidence in the system" “Fully automated access control gives us confidence in the system,” says the university’s Director of IT. “We don’t have to worry about it.” The reporting capabilities of Command Centre provide AUM with greater control and audit information. The university is governed by a council, that regularly conducts audits. “The Gallagher solution helps us easily produce daily reports to meet those reporting requirements. It’s a fantastic solution, no doubt." The integrated booking system in the library controls access to study rooms, giving entry only to those who are included in the room booking. Staff and students no longer have to manage who is in the rooms, allowing them to get on with their work and study. The university’s Director of IT says in the past, monitoring and reviewing this information would take a person two or three days. “With this small integration from Gallagher, turnaround time has improved to within half a day for the same task.” Restricted access He adds, “Campus access for dismissed students has been prevented. Their access is automatically restricted by the admin department. Student’s whose access has been prevented can visit the admin department to rectify their enrollment status. The integration with the Gallagher solution is amazing. Our operational costs have been reduced wherever it is used.” With new construction underway and increasing popularity with students, AUM is a growing university. The Gallagher solution is growing alongside it, providing regular updates and new innovations. “Gallagher often contacts us about new initiatives and things they are introducing,” says AUM’s Director of IT. “We will implement them, because of the success of the current solution. We try at every point to take full advantage of the features offered to keep reducing operational costs. From an industry perspective, it’s a beautiful solution.”
Round table discussion
Even the most advanced and sophisticated security systems are limited in their effectiveness by a factor that is common to all systems – the human factor. How effectively integrators install systems and how productively users interface with their systems both depend largely on how well individual people are trained. We asked this week’s Expert Panel Roundtable: What is the changing role of training in the security and video surveillance market?
It seems there are more “bad things” happening than ever before. We hear news every day of workplace shootings and terrorist attacks, of smash-and-grab thefts and child abductions. Beyond the possible human tragedy involved, such events pose a persistent question to anyone involved in the realm of security: Could we have prevented it? The first step toward prevention is to predict or foresee an event before it happens. Too often, technology enters the picture after the fact, most commonly the use of forensic video. Isn’t there more our industry can do before such events occur? We put the question to this week’s Expert Panel Roundtable: How can security systems be used to predict bad things before they happen?
Once again, ISC West has come and gone. The show continues to please exhibitors and attendees. Reviews are generally glowing and enthusiastic. For all its successes, however, there is a certain repetition from year to year – a lot of the same players, the same technology trends (not to mention the same venue every year, but who doesn’t like Vegas?) But even among the repetition, there is usually at least one element that is surprising. Perhaps it’s the unexpected elements that keep us all coming back. We asked this week’s Expert Panel Roundtable: What surprised you most at ISC West in 2017?
Gallagher Mobile Connect App is a unique mobile security application with optional two-factor authentication
Gallagher healthcare security system integrates access control, video and intrusion detection systems into one single platform