Sonitrol, the provider of verified electronic security, announces the launch of TotalGuard Smart Hub & Wireless Devices that offer a more robust security solution to the small and medium business markets. This new offering includes a variety of wireless sensors that connect to the new TotalGuard Smart Hub, expanding reach and alarm capabilities. Sonitrol’s TotalGuard solution, launched in 2018, targets the small to medium business market by offering affordable, professional security....
The excitement of ISC West 2019 continued until the very end – almost. Exhilarated by the first two busy days of the show, attendees and exhibitors seemed to welcome a slower third day. There were no complaints about booth traffic, and still plenty of thoughtful conversations taking place, everyone determined to maximise the value of face time with customers until the last second. Building an IoT ecosystem in SAST At a show lacking in high-profile new technology announcements, the bigges...
Nortek Security & Control LLC, a provider of wireless security, home automation, access control and health and wellness technology, introduced the 2GIG eSeries, the next generation of the 2GIG security and control ecosystem that includes two all-new GC2e and GC3e panels and a new line of encrypted sensors. The introduction was made at ISC West 2019 in Nortek Security & Control Booth #20015 in Las Vegas, Nevada. According to Nortek Security & Control Vice President of Products Quinto...
Panasonic has expanded the i-Pro Extreme series with six new compact models which feature Infra-Red (IR) illumination, to provide accurate colour footage both day and night. This makes the range suited to high end surveillance applications, where the reliability of evidence is paramount should incidents occur. The inbuilt colour night vision functionality improves the user’s ability to distinguish between shades of clothing and cars in extreme low light environments (minimum luminance req...
Matrix, a manufacturer and provider of telecom and security solutions, is conducting Matrix Insight 2019 Jeddah and Riyadh on 18th and 22nd April respectively from 09:00 AM to 12:30 PM. Matrix welcomes everyone in the telecom and security industry from new prospects, strategic partners to existing customers and suppliers. At the event, Matrix will highlight ETERNITY NENX, newly launched unified communication platform for SOHO and SMB. Increasing number of small and medium organisations are migr...
DTC Broadcast has announced a formal and extensive North American partnership with U.S. based Wave Central, a major provider of wireless broadcast camera and transmission technologies. High-end Radio Frequency (RF) solutions Wave Central specialises in providing high-end RF solutions for major sports venues across North America. The partnership is structured in a way that gives Wave Central full access to the DTC product portfolio. DTC’s OEM technology will continue to be used with...
Louroe Electronics, global provider of audio monitoring technology and solutions in the security industry, has announced a change to its core leadership team. Cameron Javdani, previously the Director of Sales and Marketing, has been named President of Louroe effective July 1, 2019. Audio security solutions firm Javdani is actively involved with trade associations such as the Security Industry Association and sits on the SIA Government Relations Committee Javdani joined Louroe in 2011, after holding marketing positions with AT&T and Target. Throughout his seven-year tenure at Louroe, Javdani has focused on Louroe’s long-term growth, building strategic partnerships with key distributors, integrators, and end users globally. Under Javdani’s leadership and work with the U.S. Department of Commerce, Louroe’s products are now used in more than 60 countries. In 2015, both Javdani and Louroe CEO Richard Brent received the President’s E Award for Export Achievement in recognition of Louroe’s growth in international markets. Javdani is actively involved with trade associations such as the Security Industry Association and sits on the SIA Government Relations Committee. “Louroe Electronics is an exemplary organisation to work for, as demonstrated by its best-in-class audio security solutions and more importantly, the incredible people that are the driving force behind the company,” said Cameron Javdani. “I am honored to be named the president of Louroe, and I look forward to working with the entire team to further Louroe’s success.” Audio analytics and surveillance expert “Cameron Javdani is a smart, dynamic leader with deep expertise in business strategy and development,” said Richard Brent. “His appointment as president is another important move to put Louroe on the path toward continued growth and success.”
Edesix, UK-based provider of Body Worn Cameras, will be joined by Vigilant Solutions to showcase its new Automated Number Plate Recognition (ANPR) technology at Parkex 2019, in addition to Edesix's renowned Wearable Camera solutions. Also part of the Motorola Solutions group, Vigilant Solutions has been supplying automated number plate recognition cameras and software to law enforcement for more than 10 years to locate vehicles of interest and solve crimes faster. These cameras and software are now available to parking agencies—providing a cost-effective enforcement solution. Assist parking agencies ANPR technology can assist parking agencies in discovering vehicles in violation, to collect outstanding fines, more efficiently enforce paid and permit parking spots, or take other appropriate actions. Vigilant Solutions ANPR expert from the US Alex Tallentire, will be at the Edesix stand to demonstrate the latest technology in this field. Edesix Body Worn Cameras, such as the VideoBadge VB-300 series, have been deployed by UK-based parking agencies for a number of years now Edesix Body Worn Cameras, such as the VideoBadge VB-300 series, have been deployed by UK-based parking agencies for a number of years now. Front line parking staff such as civil enforcement officers (CEOs) are often subjected to verbal and even physical abuse, so ensuring these patrol officers remain safe has been a priority of councils and their contractors. Validate parking fines The use of Body Worn Cameras is a proven way to deter aggression whilst capturing evidence which can be used in court. BWC's can also be utilised to validate parking fines and quash complaints or false claims. Richie McBride, managing director of Edesix, explains: “The use of Body Worn Cameras is a proven way of tackling the growing problem of abusive behaviour in the parking sector. BWC's reduce the number of false allegations against enforcement officers and instances of aggression and violence, helping those doing a difficult job feel safer and more protected, particularly when working alone. Should an assault occur, the video and audio recording can provide evidence of abuse and attacks that can be used to prosecute offenders. Footage can also prove or disprove allegations made about misconduct by patrol officers.”
Hanwha Techwin Europe has further strengthened its Wisenet T Thermal camera range with the introduction of three new radiometric thermal models, each of which have a temperature measurement feature. The Wisenet TNO-4030TR, TNO-4040TR and TNO-4041TR are able to accurately detect if the air temperature is higher or lower than set parameters, e.g. above or below 40°C. They have been designed to help monitor areas which are vulnerable to fires, such as oil and chemical facilities, construction sites and forests, as well as recycling and waste management centres which can experience spontaneous combustion. The cameras are also ideal for monitoring poultry and livestock farms in order to detect temperature changes which could foster disease. Difficult environmental conditions The TNO-4030TR is equipped with a 13mm lens and has a maximum range of 1,173m for vehicle detection, whilst the TNO-4041TR, which is designed to be mounted onto a PTZ unit, and the TNO-4040TR, have a 19mm lens and a maximum range of 1,714m. The three new models are able to capture images at up to 640 x 480 resolution and are designed to detect objects and people As is the case with other Wisenet T Thermal cameras, the three new models are able to capture images at up to 640 x 480 resolution and are designed to detect objects and people in difficult environmental conditions such as through smoke, snow, heavy rain and fog, which traditional video surveillance cameras may not be able to do. They also offer an effective solution for projects where there are concerns about light pollution. The Wisenet TNO-4030TR, TNO-4040TR and TNO-4041TR are equipped with audio analysis functionality which recognise critical sounds such as gunshots, explosions, screams and broken glass. Complementary compression technology Additional features include temperature change, shock, object/people direction, loitering and camera tampering detection. Other key features include -20°C ~130°C temperature measurement. Built-in Gyro sensors offer accurate stabilisation which comes into effect when a camera is disturbed by wind or vibrations, resulting in more stable images. IP66 and IK10 ratings for protection against water, dust, and mechanical impact, making them an ideal choice for outdoor applications as well. A choice of H.265, H.264 or MJPEG compression. WiseStream II, a complementary compression technology which dynamically controls encoding, balancing quality and compression according to movement in the image. Bandwidth efficiency is improved by up to 99% compared to current H.264 technology when WiseStream II is combined with H.265 compression.
Raytheon Company (RTN) and German sensor specialist HENSOLDT, both globally renowned air traffic radar providers, are on path to provide two European customers integrated air surveillance radars that combine HENSOLDT’s next-generation primary airport surveillance radar (ASR-NG) and Raytheon’s Mode S monopulse secondary surveillance radar (Condor Mk 3). World Air Traffic Management Congress 2019 As reported by both companies at World Air Traffic Management (ATM) Congress 2019 in Madrid, the Royal Netherlands Air Force will receive one system that will provide both advanced air traffic control and wind-farm interference mitigation at De Kooy airfield. Deutsche Flugsicherung (DFS), the German air navigation service provider, will receive three systems to replace aging radars as part of the country’s air traffic control modernisation efforts. Jointly, both companies intend to offer high-performance ATC solutions to customers worldwide The contracts demonstrate the success of a cooperation agreement Raytheon and HENSOLDT signed only one year ago. Jointly, both companies intend to offer high-performance ATC solutions to customers worldwide as well as services and enhancements to the installed base of the ASR-11 digital air surveillance radar in the US. Advanced air traffic control system “Our goal is to make the global airspace safer by creating the world’s most advanced air traffic control system,” said Matt Gilligan, vice president of Navigation, Weather and Services. “HENSOLDT’s primary radar provides almost four times the volume coverage when compared to others, and that’s something our customers want.” Together, HENSOLDT and Raytheon bring to market over a century of combined experience in global air traffic control solutions. As a radar specialist we have a track record of numerous successful ATC programmes" “As a radar specialist we have a track record of numerous successful ATC programmes”, states Erwin Paulus, head of Radar/IFF at HENSOLDT. “Together with Raytheon we are able to offer customers very attractive systems solutions”. Air traffic control and identification solutions HENSOLDT supplies customers all over the world with air traffic control and identification solutions for military and civilian applications. Amongst others, the company has equipped the German Armed Forces’ airfields with the ASR-S (Airport Surveillance Radar, S-Band) airport surveillance radar and is delivering a complete approach control system for the military airfields in Switzerland. HENSOLDT’s ATC radars are under contract by Australia, Canada, the UK Austria and Portugal.
Booth number: 20060 FLIR Systems is a provider of advanced thermal, video and sensor technologies designed to meet complex border, critical infrastructure, safe city and commercial enterprise needs. FLIR’s signature products include thermal cameras, visible light cameras, radars, video management systems, and physical security information management solutions. Saros DH-390 enables integrators to offer remote video monitoring services and increase their recurring monthly revenue At ISC West 2019, FLIR will showcase its FLIR TruWITNESS solution for true situational awareness for city-level security and public safety operations. Worn on an individual’s body or mounted inside vehicles, TruWITNESS combines video, audio, location data and IoT capabilities. Together, these sensors send alerts and stream data back to a central command center running FLIR United VMS for improved incident analysis and intervention. FLIR will also display its FLIR Saros DH-390 Dome camera for perimeter and wide area protection for commercial businesses and alarm monitoring companies. With its ability to integrate with central station platforms, Saros DH-390 enables integrators to offer remote video monitoring services and increase their recurring monthly revenue. For more about their presence at ISC West, we contacted Fredrik Wallberg, Director of Marketing, Security, at FLIR Systems. Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. FLIR has been exhibiting at ISC West for over a decade. When we first exhibited at the show, there was very little knowledge about thermal imaging technology. Attendees primarily viewed thermal as a technology for specialty applications for night operations. Through the years, FLIR has used ISC West to introduce the security market to the value of and many uses for thermal cameras, from 24-hour surveillance to intrusion detection to condition monitoring. Now, security personnel not only know what thermal cameras are, but they are also actively requesting FLIR thermal cameras for a broader range of applications spanning the government, transportation, energy, industrial, commercial and safe city sectors. Q: What strategies do you use to get the most out of exhibiting at ISC West? As meeting with integrators and end users is our top priority while at ISC West, the majority of our efforts is centred around driving attendees to the FLIR booth. We will leverage print, digital and social campaigns to increase brand exposure and to secure booth appointments prior to the show. We’ve also hosted in-booth contests and giveaways during the show to encourage attendees to interact with the FLIR team. During these meetings with integrators and end users, we can truly listen to and assess their needs Q: How do you quantify your success at ISC West? What ROI do you receive from the show? For FLIR, success is measured by the quality and quantity of meetings we have with customers because getting face time with them is invaluable. During these meetings with integrators and end users, we can truly listen to and assess their needs. With this understanding, we can discuss solutions that can both address their pain points and provide added value. These conversations are often the beginnings of collaborating on projects together. Additionally, by having our technology partners, such as Genetec, Milestone Systems and Embedded Logix in the booth, we can showcase our technology integrations that attendees may not have been aware of. This can also spark product requests and ideas for future applications. For FLIR, success is measured by the quality and quantity of meetings we have with customers because getting face time with them is invaluable Q: What company activities (outside the show floor) does your company organise each year? ISC West is also a time of training for FLIR personnel. Each year, we have meetings with our global business development team to discuss annual goals, progress and strategies. Outside of business, FLIR has also hosted VIP dinners and events for key influencers and customers surrounding new product launches or other company initiatives. Q: What sets ISC West apart from other trade shows on the calendar? ISC West is the premier show for security dealers, integrators and installers, welcoming over 30,000 attendees and 1,000 exhibitors. No other event attracts FLIR’s target customers and technology partners on such a large scale. It is a prime opportunity to meet with current customers, answer questions from prospective customers, and discuss projects in the pipeline.
Booth number: 11053 At ISC West, Bosch Security and Safety Systems will showcase how intrusion and fire detection, video surveillance and analytics, access control, and communications technology work together to deliver increased security, more efficient monitoring and control, automated audio announcements, and valuable data that extends beyond security to deliver clear business advantages. Bosch’s solutions solve challenges in retail, critical infrastructure, transportation, smart city, and many other markets Visitors will be able to grab a free snack in the Bosch Marketplace and experience solutions to reduce theft, improve parking management, enhance warehouse and dock security, detect outdoor risks, and more. Bosch’s solutions solve challenges in retail, critical infrastructure, transportation, smart city, and many other markets. For more about their presence at ISC West, we contacted Chelsea Render, Director of Marketing, North America for Bosch Security and Safety Systems. Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. Our history at ISC West goes back more than 30 years, when we exhibited under the RCA and Detection Systems brands, prior to the Bosch acquisition of these companies. Over the years, our booth size has grown, and we've refined and enhanced our presence at the show to make the most impact. From parking a double expandable tractor trailer on the show floor to building a mini retail store within the booth, we're always improving to give the customer the best experience. Q: What strategies do you use to get the most out of exhibiting at ISC West? This year, we'll have a mini retail store, complete with a parking lot and loading dock, to show how integrated solutions improve safety and security At the Bosch booth, we create immersive experiences. This year, we'll have a mini retail store, complete with a parking lot and loading dock, to show how integrated solutions improve safety and security, reduce shrink, and help retailers improve merchandising and operations. For example, visitors can simulate a blocked exit door within the store to experience how video analytics can trigger a warning to play over the public address system. In addition, a truck approaching the dock will cause video to display on the operator's monitor, and a dock door left open will trigger an alert to the warehouse manager. Q: How do you quantify your success at ISC West? What ROI do you receive from the show? We track the number of leads from the show, but we're primarily interested in the quality of leads. Within a few days after the show, we contact all visitors to the Bosch booth or our events to ensure they received the information they need and to determine if we can assist them further. We see ROI when customers have an ‘aha’ moment at the booth as they experience our integrated solutions and understand how they can solve pain points within their organisations or for their customers. This helps build awareness on the full breadth of the Bosch portfolio. Q: What company activities (outside the show floor) does your company organise each year? Each year, Bosch hosts free educational sessions in a ballroom at the Venetian. Here, we provide attendees with breakfast and an informative discussion on the latest trends and technologies. We also sponsor the Mission 500 Security 5K Run/2K Walk, supporting children and families in need This year, we will have a session on rising connectivity and the impact of the IoT on security, privacy, and data, and a session on how integrated solutions work together to improve security and provide more efficient monitoring and control. Attendees interested in these events can email for a registration link. We also sponsor the Mission 500 Security 5K Run/2K Walk, supporting children and families in need. Q: What sets ISC West apart from other trade shows on the calendar? As the largest security industry trade show in the U.S., ISC West provides the opportunity to meet with integrators, end users, consultants, and more. We consistently have heavy traffic at the Bosch booth and are able to speak with many of our customers, meet new prospects, and interact with specifiers and consultants. The high number of attendees, broad audience, and quality interactions sets ISC West apart from other trade shows.
It amazes me how in a few short years security systems have gone from simple, dumb cameras witnessing events to intelligent eyes, ears, speech and touch solutions that boost situational awareness far beyond human capabilities. It seems the only senses missing from the equation now are smell and taste. And who knows, someone might be working on those in a lab somewhere right now. But what’s really fascinating to me is how the Internet of Things (IoT) has opened a world of possibilities for transforming security technology into something new yet again. With IoT we’re able to push and pull nuggets of intelligence from sources we never considered before: environmental sensors, pressure plates, door lock timers and much more. It’s helped us break through the constraining mindset that security systems are strictly single-purpose. With interconnectivity at the core, we’re starting to imagine myriad ways to apply these tools to challenges outside the realm of security. Here are just a few examples. Flood management assistance Network camera adds another dimension and timeliness to flood management by helping responders investigate remotely As recent hurricanes and floods have shown, water damage can be devastating to a community. That’s why some municipalities are using their city surveillance cameras in conjunction with water sensor to proactively address the problem. Water sensors collect data from multiple sources such as rain gutters, sewer systems and pump stations, in order to monitor fluctuations in water levels and water quality. If an alert triggers, having a network camera in proximity to visually verify the situation helps responders determine the best course of action. For instance, if multiple water detection sensors trigger alerts simultaneously or sequentially over a large area it’s probably due to natural runoff from recent rainfall. But without eyes on the scene, how can you be sure? Network camera adds another dimension and timeliness to flood management by helping responders investigate and identify the cause of a trigger remotely. It might be a fire hydrant spewing water, a water main break or even a chemical spill. With video streaming live to the command center, staff can remotely inspect the area, determine the cause of the trigger and decide whether remediation is required, thus avoiding the expense of dispatching an investigative crew to a non-event. Some municipalities are using their city surveillance cameras in conjunction with water sensor to proactively address the problem Environmental control assistance Data centers house the lifeblood of a business so it’s no wonder why companies work hard to protect them. We’re all familiar with the integration of network cameras with access control systems to visually verify who is actually using the credentials. Network camera adds another dimension and timeliness to flood management by helping responders investigate and identify the cause of a trigger remotely But there’s another aspect to protecting data centers and that’s environment control. Data centers need to maintain optimum humidity and temperature for the racks of electronics. When environmental sensors in the facility detect out-of-norm ranges technicians can remotely command a network camera to zoom in on the gauges and help them determine whether remediation might be necessary. Coupling network cameras with other sensors in the data center can provide visual confirmation of other conditions as well. For instance, every time a data rack door-open-close sensor detects an event it can trigger the camera to pan to the location and stream video to security. Some data centers employ weight sensors at the doorway to weigh personnel and equipment as they enter the room and when they exit to ensure no additional hardware is being taken out of the facility or left inside without permission. Any discrepancy would trigger the camera to zoom in for a close-up of the individual’s face and send a visual alert and ID information to security. Roadway management and parking assistance Network cameras have long played a part in city-wide traffic management. Adding video analytics and integration with network sensors, makes those cameras that much smarter and versatile. They can detect cars driving in bike lanes or driving in the wrong direction and capture license plates of offenders. Their ability to detect anomalous traffic flow patterns can be integrated with car counting sensors, networked electronic road signs and traffic light systems to automatically redirect vehicles to alternate routes. They make great, intelligent parking lot attendants, too. Working in conjunction with weight sensors network cameras can count vehicles coming into and leaving a lot or garage and verify when the facility has reached capacity. License plate recognition and video analytics can be used to ascertain that a vehicle entering a reserved parking space doesn’t match the credentials and vehicle attributes in the database. With the addition of noise sensors and audio analytics, network cameras can improve roadway and parking facility safety by detecting and identifying specific sounds – breaking glass, car alarms, gun shots, and aggressive speech – and triggering a visual alert to first responders. Network cameras can improve roadway and parking facility safety by detecting and identifying specific sounds and triggering a visual alert to first responders Shopper experience assistance In the early days of online shopping, e-tailers designed their sites to replicate the in-store customer experience. In an ironic turn of events, today brick-and-mortar stores are trying to mirror the online shopping experience. To do so, they’re turning their security systems into adjunct sales assistance. With network video and audio system automation they can recognise and acknowledge loyal customers with personal greetings. Retailers are applying people counting video analytics to checkout activity to create rules-based consistency in customer service With heatmapping analytics they can measure how much time a customer spends in a specific department or observe how they walk through the aisles of the store. They can track shopping behaviors such as items looked at that made it into the cart or didn’t, or whether a customer actually checked out or left the merchandise behind. By capturing these shopping patterns and trends retailers can shape a more positive, more profitable customer shopping experience. For instance, integrating video analytics with point of sale systems and RFID sensors on merchandise tags can result in timely alerts to sales associates to recommend additional merchandise. This is a case of emulating how e-tailers let the customer know that other customers who bought X often also purchased items Y and Z. Or to avoid disappointing customers due to stock outages, retailers are linking weight sensors and video analytics to make sure their shelves are well-stocked and if not, quickly alert associates to what items need to be restocked. Capturing business intelligence Retailers are also using video cameras to monitor checkout queues and trigger automated announcements over the public-address system, closed system such as smartphones or other wireless communications devices that checkers are needed rather wait for a person to call for backup. IoT laid the groundwork for network security solutions to seamlessly integrate with other IP-based technologies, sensors and programs They’re applying people counting video analytics to checkout activity to create rules-based consistency in customer service. While retailers will always use their surveillance camera for loss prevention, they’re finding that integrating traditional technology in new ways can yield even bigger returns. Linking network video surveillance, video analytics, network communications system and sensors with point-of-sale systems and customer loyalty databases, retailers are capturing the business intelligence they need to get back in the game and make brick-and-mortar a greater overall experience than online shopping. A natural cross-over technology This trend towards integration has forever changed how organisations view their investment in security technology. The intelligence and versatility of a tool that can see, verify and analyse what’s happening in real-time is spurring users to tap its cross-over potential for a host of other tasks that could benefit from more astute situational awareness – everything from manufacturing and equipment maintenance to logistics, inventory control and beyond. IoT laid the groundwork for network security solutions to seamlessly integrate with other IP-based technologies, sensors and programs. How we capitalise on that connection is only limited by our imagination.
There are many aspects to consider when developing a retail security strategy, including loss prevention, physical security, asset protection, risk management, and IT. All these areas could be the responsibility of just a few people working to secure a handful of stores or each of these areas could be entirely separate departments, as is often the case for major retailers with locations throughout the country. Regardless of the size of the retailer, there are many different technologies that can be used within a retail store to improve security and loss prevention, yet none should be used in a silo. There are tremendous benefits to integrating security technologies and communications systems together, including enhancing overall safety and security, reducing shrink, and improving operations. There are many different technologies that can be used within a retail store to improve security and loss prevention As the existing security infrastructure is evaluated and plans for the future are developed, the team responsible should consider some of the following questions. Are there areas of the store that require greater security? Are there notifications or other technologies that could improve the efficiency of personnel and the safety of shoppers? Are there other departments within the organisation that could benefit from the data gathered by the security technology? Understanding current pain points within the stores and how integrated security solutions can address these is the key to implementing the best solution. Here are a few “hot spots” within a typical retail store that easily demonstrate the power of integrated solutions. Point of sale terminals Whether it’s loss through sweet hearting or other fraud, point of sale terminals present a significant shrink risk for retailers. Integrated systems enhance security at these locations. Video recording of HD or megapixel cameras integrated with point of sale data makes it easy to locate video associated with transactions and exception reporting. This allows for visual verification of each transaction when needed.There are tremendous benefits to integrating security technologies and communications systems together Other risks like robbery not only result in loss, but also impact the safety of employees and shoppers alike. Panic buttons or bill trap sensors connected to the intrusion detection system ensure silent alarms are issued when employees are at risk. When the intrusion detection system is integrated with the video system, pressing a panic button or pulling the bill from the sensor can automatically trigger a video snapshot to be sent to the monitoring station to provide verification of the alarm and more information for law enforcement when they are dispatched. Adding audio integration to the intrusion system can also result in a message sent to the store security personnel’s two-way radio when a panic button is pushed, or a bill trap sensor is activated. If no security guard is onsite, video monitoring services can allow the monitoring centre to intervene through audio, alerting the perpetrator that his or her actions are being monitored and that the authorities have been contacted. This may cause the offender to flee the area, helping to mitigate the safety risk as well as the potential for loss. Panic buttons or bill trap sensors connected to the intrusion detection system ensure silent alarms are issued when employees are at risk High value displays Protect high-value or frequently-stolen items such as electronics, using video analytics integrated with audio communication Protect high-value or frequently-stolen items such as electronics, using video analytics integrated with audio communications. For example, a person standing at a display for longer than a pre-defined time or touching items on display can trigger a video snapshot to be sent to the store manager and an audio message to play through a nearby loudspeaker, such as: “Thank you for your interest in our smartphone selection; an associate will be there soon to assist you.” This not only alerts potential offenders that their actions are being watched, it also serves to improve customer service for legitimate shoppers – as a retail floor associate is notified that a customer may need assistance. Cash office An access control reader at the door to the cash office restricts access to only authorised individuals. Integrating video can automatically capture an image of the person requesting access for verifying an employee’s identification prior to granting access or for retrospective analysis in the event of a theft. Exit doors If an employee props open a back door – either for easy re-entry after a break or to allow access to another person with intentions of theft – integration of the intrusion detection system to the video and audio system can significantly reduce risk of loss. For example, the intrusion detection system can monitor doors for abnormal conditions, even when the system is disarmed.Loss can also occur when a cooler or freezer malfunctions or when the door is accidentally left open A door left open for longer than a pre-defined time can cause an alarm on the intrusion panel, which can trigger a nearby camera to send a snapshot of the open door to the store manager and trigger the public address system to play a pre-recorded message through a nearby speaker. This prompts the employee to close the door, reducing risk of theft. Coolers and freezers Loss isn’t just about theft. Loss can also occur when a cooler or freezer malfunctions or when the door of one of these units is accidentally left open. The same concept for monitoring exit doors can also apply to doors for coolers and freezers to prevent spoilage. A cooler or freezer door monitored by the intrusion detection system can trigger an alert or chime to play in the area to remind an employee to close the door or to alert the store manager to the issue. While providing surveillance of the cash register area, the camera's video analytics can be used to trigger an alert in case the queue exceeds the pre-defined threshold Serving a dual purpose Retailers can use the metadata from the cameras to gather business statistics like counts of people entering the store While the technology solutions described above positively impact loss prevention in a retail store, they can also extend beyond security to improve health and safety and enhance customer service as well as customer engagement and sales. For example, while securing a store’s main entrance with IP cameras featuring on-board video analytics, retailers can use the metadata from the cameras to gather business statistics like counts of people entering the store. This data can help them understand peak days and times when making decisions about staffing. Or while providing surveillance of the cash register area, the camera's video analytics can also be used to trigger an alert in case the number of people in a queue exceeds the pre-defined threshold. At this point, the same public address system and loudspeakers used to play background music to enhance the shopping experience could be activated to broadcast a message to request another cash register to be opened, improving store operations. For security and loss prevention purposes, video analytics can also be used to ensure that no one enters or leaves the retail shop using the emergency exit. To address health and safety issues, these same cameras can also trigger an alarm if that emergency exit is blocked by an object – improving the safety of customers and employees. When systems are used to deliver data for purposes beyond security, other departments may be willing to contribute toward the cost Metadata generated by the cameras can also be used to gather information that when processed with sophisticated algorithms in the cloud can show trajectories of the paths that shoppers take as they travel throughout a store as well as heat maps indicating where they walk, stop and dwell – all while protecting the privacy of individual shoppers. This information can be used by merchandisers to evaluate the success of displays and store layouts, which directly impacts customer engagement and sales. When systems are used for and deliver data for purposes beyond security, other departments may be willing to contribute toward the cost of the system. This provides an added benefit by relieving some of the cost burden from security or other operational budgets. Product selection Integration is becoming easier using standards and expanding industry partnerships. However, in some cases, choosing systems from a single vendor that are designed to work together can help to speed and simplify installation, while also reducing system costs for both the integrator and the user. Regardless of the products chosen, it will be important for a retailer with many locations to have consistency in the type of equipment installed at each site. This makes support easier and enables a more uniform response to incidents that happen at various stores. As many retailers already understand, there is no silver bullet to reducing loss. However, a combination of the right technologies working together to prevent shrink and improve investigative capabilities can result in smarter and more effective loss prevention.
Global and domestic threats have highlighted the need for tighter security across all verticals. One of the technologies that has redefined situational awareness and intrusion detection is thermal imaging. Once a technology exclusively manufactured for the military operations, thermal cameras today are deployed across hundreds of security applications and continue to see strong demand in existing and emerging commercial markets. With thermal technology, security personnel can see in complete darkness as well as in light fog, smoke and rain Technology overview and early adoption What distinguishes thermal cameras from optical sensors is their ability to produce images based on infrared energy, or heat, rather than light. By measuring the heat signatures of all objects and capturing minute differences between them, thermal cameras produce clear, sharp video despite unfavorable environmental conditions. With thermal technology, security personnel can see in complete darkness as well as in light fog, smoke and rain. Originally a military developed, commercially qualified technology, the first thermal cameras for military and aircraft use appeared in the 1950s. By the 1960s, the technology had been declassified and the first thermal camera for commercial use was introduced. However, it wasn’t until the late 1990s - when FLIR Systems introduced a camera with an uncooled thermal detector - when the technology began to see substantial adoption beyond government defense deployments. Installations at critical infrastructure sites In the 2000s, industrial companies were some of the first adopters of thermal, using the technology for predictive maintenance to monitor overheating and machine malfunctions. In the years following the September 11 terrorist attacks in 2001, there was an increase in thermal camera installations across critical infrastructure sites. Stricter security requirements drove the deployment of thermal cameras for perimeter protection, especially in the nuclear power sector. Thermal cameras produce clear video in daylight, low light or no light scenarios and their sharp images result in higher performing analytics In 2010, the U.S. Nuclear Regulatory Committee released its 73.55 policy, which states nuclear facilities must “provide continuous surveillance, observation and monitoring” as a means to enhance threat detection and deterrence efforts onsite. Because thermal cameras produce clear video in daylight, low light or no light scenarios and because their sharp images result in higher performing analytics, thermal cameras quickly became the preferred option for nuclear facilities. Likewise, following the 2013 sniper attack on PG&E Corporation’s Metcalf transmission substation, the Federal Energy Regulation Commission introduced the Critical Infrastructure Protection Standard 014 (CIP-014). The policy requires utilities to identify threats to mission critical assets and implement a security system to mitigate those risks. This statute also led to more thermal installations in the utility sector as thermal cameras’ long-range capabilities are ideal for detection of approaching targets beyond the fence line. The demand from both industrial and critical infrastructure entities, as well as other factors, helped drive volume production and price reduction for thermal, making the technology more accessible to the commercial security marketplace. Commercial applications In recent years, the increasing affordability of thermal cameras along with the introduction of new thermal offerings has opened the door to new commercial applications for the technology. In the past, thermal cameras were designed for applications with enormous perimeters, where the camera needed to detect a human from 700 meters away. Locations like car dealerships, marinas and construction supply facilities can be protected by precise target detection, thermal analytic cameras providing an early warning to security personnel Today, there are thermal cameras specifically designed for short- to mid-range applications. Developed for small to medium enterprises, these thermal cameras ensure property size and security funds are no longer barriers to adoption. Lumber yards, recreation fields and sports arenas are some of the commercial applications now able to implement thermal cameras for 24-hour monitoring and intrusion detection. Affordable thermal cameras with onboard analytics have become attractive options for commercial businesses Innovation and advancements Innovation and advancements in the core technology have also spurred growth in thermal camera deployment, providing faster image processing, higher resolution, greater video analytic capabilities and better camera performance. In particular, affordable thermal cameras with onboard analytics have become attractive options for commercial businesses that need outdoor, wide area protection. Car dealerships, marinas and construction supply locations all store valuable merchandise and materials outside. Without protection, these assets are vulnerable to vandalism and theft. However, by providing precise target detection, thermal analytic cameras provide an early warning to security personnel so that they can intervene before a crime is committed. By helping to deter just one incident, the thermal solution delivers a clear ROI. New market opportunities Not only are there more thermal cameras in use today than ever before, but there are also more thermal sensors being integrated with other multi-sensor systems, driving the adoption of thermal in new markets. For large perimeter surveillance applications, thermal is repeatedly being integrated with radar and drones to expand situational awareness beyond the point of fixed cameras. Users get immediate, accurate alerts of approaching targets and evidentiary class video for target assessment In the commercial market, thermal imagers are combined with optical sensors, analytics and LED illuminators into one solution that integrates with central monitoring station platforms. By bringing these technologies together, users get immediate, accurate alerts of approaching targets and evidentiary class video for target assessment. The result is a lower number of false positives, reducing the total cost of ownership for the solution. These multi-sensor solutions also feature two-way audio capabilities, which enable remote security officers to act as “virtual guards” and speak to intruders in real-time to dissuade them from illegal activity. The introduction of solutions that integrate all these state-of-the-art technologies under one unit reduces the amount of capital and infrastructure needed for deployment. Consequently, more small businesses and alarm monitoring companies can implement advanced perimeter security technologies like thermal sensors, some for the very first time. Thermal cameras have gone from military defense devices to widespread commercial security cameras Multi-sensor thermal solutions Multi-sensor solutions featuring thermal are quickly gaining traction and opening the door to new business opportunities for the security channel. One of the primary reasons for the strong market interest in these systems is they enable integrators to increase their recurring monthly revenue (RMR). With intense price competition and eroding margins on CCTV equipment, integrators have to rely on RMR to grow their businesses. Offering remote video monitoring services and virtual guarding technologies is one of the best ways to do so. Additionally, there is a clear demand for it. Central stations are continually looking for new technologies to offer their customers and businesses are interested in economical alternatives to physical guards. In conclusion, thermal cameras have gone from military defense devices to widespread commercial security cameras that are a substantial segment of the outdoor security protection market. From nuclear power plants to construction locations, thermal technology is being implemented to secure sites around the globe.
The last day of Global Security Exchange (GSX) in Las Vegas proved to be the calm after the storm. But a slower third day could not undermine a largely successful 2018 show for exhibitors and attendees. Sometimes the success of a trade show isn’t measured by numbers of attendees (which were reportedly down again this year). Sometimes it’s the individual successes that make an impression. “Just learning about this made the whole trip worthwhile,” said one GSX attendee at the Johnson Controls booth, referring to the company’s new PowerSeries Pro intrusion devices. It’s the kind of feedback that makes the expense of exhibiting at a big trade show worthwhile. The new PowerSeries Pro is an extension of Johnson Controls’ existing line that is expressly designed for the commercial security market. The ‘hybrid’ (wired or wireless) device offers ease of installation and full cybersecurity including 128bit AES encryption with spread spectrum for no jamming or interference. It employs frequency hopping technology first developed for the Israeli defence force. Wireless technology for cybersecurity PowerG eliminates the need for wires by providing ‘invisible wired technology’, a marketing term that emphasises the cybersecurity of the product PowerSeries Pro uses PowerG wireless technology and expands the portfolio of PowerG devices from residential through commercial. For use in a wired solution, the main advantage is ease of installation; terminal blocks ‘pop out’ easily and can be wired and plugged back in. Alternatively, PowerG eliminates the need for wires by providing ‘invisible wired technology’, a marketing term that emphasises the cybersecurity of the product – wireless at the same level of cybersecurity as wired. Johnson Controls addresses three big factors with the product line: cybersecurity, user control, and easy installation and dependability. It’s part of Johnson Controls’ broader approach to provide ‘one-stop shopping’, enabling an end user to control their environments, video and access, and protect their contents, according to the company. Need for more security in K-12 schools In addition to reaching end users, lock company Allegion sees the show as an opportunity to meet with technology partners. “It’s great to bring together a concentration of people in the industry,” said Brad Aikin, Channel Led Business Leader, Integrator Channel. “We have had good conversations with technology companies here at the show in terms of partnering, both physical access control and OEM partners. We have also had good conversations with the integrator channel.” From speaking with education end users at GSX, Aikin sees a large unmet need for security in K-12 schools, more so than in colleges and universities. “K-12 is underserved,” he says. “They need to identify their priority of needs, and now they can serve needs they couldn’t before, both layering levels of security and phasing in implementation over time. Now things can be applied and tried out without disrupting the environment.” An example is the Von Duprin RU RM (Remote Undogging and Remote Monitoring) door exit devices, which are being integrated by access control partners Sielox, IDenticard and Vanderbilt. Intelligence is added to the door exit device to enable inexpensive monitoring of secondary, previously unconnected doors. The doors can be monitored and locked or unlocked at various points in the day. Lock company Allegion sees the show as an opportunity to meet with technology partners Bridging the gap between IT and physical security One exhibitor – ADT – noticed more information technology (IT) professionals accompanying their physical security counterparts at this year’s GSX exhibition. “They come along to kill dreams on the spot,” said Morgan Harris, Senior Director Enterprise Solutions, noting the IT department’s frequent hesitancy to add untrustworthy elements to the network. ADT is looking to transform and expand its 144-year-old brand in the commercial security space and has completed eight acquisitions in the last year to accomplish the goal. Some of the acquisitions build on ADT’s expanding cybersecurity initiative, which is both a fully-functioning stand-alone business and an effort to bridge the divide between IT and physical security. ADT is positioning itself to manage enterprise risk in the broadest sense. Combining IT and cybersecurity The Internet of Things (IoT) is fuelling convergence but are we missing out on how to talk to each other and communicate effectively between IT and security?" “The Internet of Things (IoT) is fuelling convergence but are we missing out on how to talk to each other and communicate effectively between IT and security?” asked Harris. “Projects have failed because information was lost in translation.” ADT seeks to have skillsets, experience and certifications on both sides of the issue. “It enables us to be the in-between,” says Harris. “We can blend the two together and be the translator. It’s great for both sides, advocating for security counterparts and for the network simplifies deployment and processes.” Harris sees a trade-off between cybersecurity and convenience in the industry. For example, if a manufacturer says they have a simplified process and only offers firmware updates once a year, cybersecurity suffers, he said. Lack of third-party testing is another way that manufacturers sometimes trade cybersecurity for convenience, at heightened risk to integrators and end users. Training courses for integrators and partners Milestone Systems is expanding its level of involvement with integrator partners, and now provides Partner Business Reviews (PBR) to assess an integrator’s activities, sales and training, pipeline and marketing initiatives. The partner reviews often uncover issues that can be easily rectified through additional training, says Megan McHugh, Milestone’s Training Marketing Manager, Learning and Performance. Milestone uses a dashboard to track each integrator’s completed training courses and can point out additional courses needed to ensure an integrator partner’s success. Milestone offers a variety of in-person, e-learning and YouTube video courses to train installing partners, systems integrators and self-integrators on best practices Milestone offers a variety of in-person, e-learning and YouTube video courses (in 12 different languages) to train installing partners, systems integrators and self-integrators on best practices. ‘Cloud Labs’ are instructor-led online classes. All courses are linked to a variety of support resources. Sometimes a simple checklist accessed on a smart phone can ensure that every aspect of an install is performed and can instil added confidence in customers. The open platform company’s new agile development cycle – releasing multiple versions of XProtect software throughout the year – creates extra challenges to keep learning initiatives up to date. Along with each new release, various existing courses are updated. The concepts of “training and certification” are being replaced at Milestone with “learning and performance,” says McHugh. Milestone is also looking to hire 170 new R&D staff and open a new centre in Barcelona (in addition to current R&D centres in Copenhagen and Sofia, Bulgaria). Making camera installation easy Hanwha Techwin is another company that is seeing more interest in cybersecurity, as well as concern about whether a product is supported professionally. They have doubled-up production in South Korea and added capacity in Vietnam to avoid manufacturing in China. Thinking about their integrators, Hanwha Techwin is putting more emphasis on making installation easy. Installation costs may be up to 50 percent of a job, so easier installation frees up money to buy more or better cameras. With a new design of their cameras, an electrical contractor can now install the camera base and conduit, and then the integrator can easily plug in the camera later. Camera bases are common across multiple models, so a customer could switch out a 5-megapixel for a 2-megapixel camera later on if they want to (same housing plate). ‘Skins’ allow the colour of cameras to be changed to match surrounding décor. “We are changing the idea of how people approach selling a camera, and it’s a whole new idea of how to install cameras,” said Tom Cook, Senior Vice President, North American Sales, Hanwha Techwin. Hanwha cameras can include a sound classification analytic to detect sounds such as gunshots Cameras with sound detection technology Hanwha offers more flexibility in the field – interchangeable parts are packed together to enable configuration on site. And there is no need to stand on a ladder to position cameras; stepper motors help with remote camera positioning. Multi-sensor cameras have modules (combining lenses and sensors) that can be switched out at installation. Hanwha Techwin cameras can also include a sound classification analytic to detect sounds such as gunshots, screams or glass breaks, especially useful in K-12 education environments. Unification and the customer journey were a key emphasis for Genetec at GSX 2018. Unification for Genetec means combining multiple functions on one platform, from one vendor and using one source code. The company approaches the market by analysing each customer’s journey as it relates to Genetec products. A typical customer journey involves (1) a company looking for standalone systems; (2) the need to centralise systems through integration and unification; (3) increasing automation and workflow; and (4) adding intelligence for more informed decision-making. “Genetec wants to get more in-depth with customers, be more comfortable with their business, and understand their challenges,” said Derek Arcuri, Product Marketing Manager. “We want to get naked with our customers.” Machine learning engine for crime prevention In the city of Chicago, Citigraf detects patterns in crime behaviour and determines where a crime is likely to occur There was a big crowd at the Genetec booth, and not because the comment was applied literally. Genetec has divided itself into multiple parts, each focussed on a vertical market such as retail or transportation. The approach is to operate as a ‘federation of startups’, with each market sector accountable to fill in the gaps in the portfolio to meet the specific needs of each vertical. For example, Genetec’s Citigraf is an unsupervised machine learning engine with an algorithm to detect anomalies and trends from a large pool of data in a municipal environment. In the city of Chicago, Citigraf detects patterns in crime behaviour and determines where a crime is likely to occur. The system alerts operators in a bureau or area that has a higher risk level and should beef up the number of first responders. Chicago has seen a 39 percent decrease in average response time of first responders as a result. In the retail market, Genetec leverages the security infrastructure to analyse shopping trends and provide data for merchandising and operations. “Each customer is getting a portfolio of products tailored to the industry they are in,” says Arcuri. Demonstrating IoT devices Axis Communications displayed its range of products at GSX, demonstrating its almost total transformation from an IP camera company to a supplier of a full range of Internet of Things (IoT) devices. “Axis is broadening its portfolio to include more solutions,” said Scott Dunn, Senior Director, Business Development Systems and Solutions. “Our success is driven by continuing to innovate our portfolio. The market is continuing to grow, and Axis is continuing to expand its market share.” Eight ‘Axis Customer Experience Centers’ around the United States help Axis stay close to their integrators, customers, partners and prospects. IP addressable audio speakers from Axis can provide music as a service, and then can be interrupted for audio messages on behalf of physical security Axis has offered access control IP edge devices since 2013, and now has a new A1601 door controller being sold with partner-only software (no embedded Axis software like previous A1001 devices). In audio products, Axis has a portfolio of speakers, intercoms, and public address systems. Acquisition of IP door intercom company Enhancing the audio line was acquisition in 2016 of 2N, an IP door intercom company headquartered in Prague, Czech Republic. In North America, the 2N team is now fully part of Axis. The line emphasises simple architecture, programmability, and the ability to integrate widely. The products use Session Initiation Protocol (SIP) to integrate through the cloud or peer-to-peer. IP addressable audio speakers from Axis can provide music as a service, and then can be interrupted for audio messages on behalf of physical security. Retail, education and enterprise customers are gravitating to IP audio. An IP bridge can tie existing analogue components into the IP system. For perimeter security, Axis offers a radar device to help eliminate false alarms, as well as thermal cameras.
The future of drones in the security and safety industry is sooner than you think. Tyco Integrated Security and Percepto offered a glimpse of that future at ASIS 2016: Autonomous drones that can patrol a perimeter 24 hours a day, seven days a week, managed remotely and able to perform multiple tasks on-site. The technology was developed by Israeli-based Percepto, based on innovation with roots in the Israeli military. Percepto has sharpened its focus on computer vision and applied it to allow drones to fly autonomously, using global positioning systems (GPS), vision sensors and algorithms to constantly analyse what the drone “sees” through an on-board camera. The system can work with any camera that provides an adequate image for real-time vision algorithms. Perimeter security at ASIS Tyco Integrated Security invited Percepto to display its technology in the large integrator’s booth at ASIS. “It was the first show where we targeted perimeter security,” says Ariel Avitan, Percepto’s Chief Commercial Officer. “Tyco took us under their wing. We had about 100 conversations at the show. After about 10 minutes everyone understands the business logic behind the solution. You have to talk to the end users to understand that your concept is validated.” Percepto is in the contractingphase with TycoIS and alsohas a number of other pilotprojects, including energycompanies in Europe TycoIS is also working with Percepto on several pilot projects to demonstrate and fine-tune the technology. Percepto is in the contracting phase with TycoIS and also has a number of other pilot projects, including energy companies in Europe. “Our challenge is robustness,” says Avitan. “The technology is trustworthy. We just need to make sure the system is. And the industry needs to identify applications where we can provide more value.” Autonomous drone performance Percepto’s products include a hardware base station to control the drones, and the PerceptoCore module is installed on board the drone to allow it to interface with the base station. The core is pre-loaded with multiple task applications that enable the drone to perform tasks relevant to its purpose – autonomously. The “core” can be installed on almost any size or type of drone, whatever the manufacturer. In addition, Percepto provides an interface that integrates with existing systems in the security department’s control room. Cloud management software enables remote access and management of multiple drones. The software collects, analyses and presents data, while streaming live video on an ongoing basis. Perimeter security is just one application where drones will be deployed in the near future. Having a drone stationed on-site, charged and protected by its hub, enables fast reaction to any need in the field, day or night. Additional sensors and other equipment can be added to drones to detect gas leaks, thermal energy, or smoke, and even to provide life safety capabilities. Lighted drones with voice messaging could be used to direct employees or the public to the best exit route in case of a mass evacuation. 24/7 perimeter security Using drones to patrol 24/7 addresses the needs of perimeter security. Adding more sensors and providing additional data to operators helps expand the system’s utility and increase return on investment (ROI), says Avitan. “These applications are a tremendous benefit for security,” he says. “We actually find that adding safety and inspection applications is a good way to increase security. When you have a drone that knows how to provide ROI, it saves tons of money. It’s always about security, but above that we want to add value and increase ROI.” In addition to perimetersecurity, drones will soonbe used to inspect thethousands of solar panelsat solar energy sites In addition to perimeter security, drones will soon be used to inspect the thousands of solar panels at solar energy sites. Drones with cameras can detect the presence of dust or other factors that lower solar-panel efficiency, or cracks or malfunction of the actual panels. Thermal imaging on board a drone can detect which panels are under-performing. Drones could also be used to provide alerts if a transformer or cabling overheats in a power plant or critical infrastructure application. Restrictions on drones The U.S. Federal Aviation Commission is evolving its position on autonomous drones. Drones are restricted from populated areas, can only fly at certain altitudes, and must be equipped with lights if flying at night. Currently, applications require that there be an unmanned autonomous vehicle (UAV) pilot on site, maintaining “line of sight” with the drone, who can take control if needed. However, the requirement for the UAV licence has been lowered to allow certification with an online course. There have also been some exemptions granted for the line-of-sight requirement (e.g., railroad inspections). “We include control mechanisms now to be compliant, and when the barriers come down, we are ready for that,” says Avitan. Many global jurisdictions are following the FAA’s lead, although some countries do not regulate drone traffic. Avitan says he expects regulators to allow drones to fly autonomously beyond line of sight in specific closed facilities in the next 12 months. Based on the pilot projects, Percepto will fine-tune the system, streamline manufacturing and launch a fully commercialised system by Q1 2017. Avitan expects to have up to 100 units deployed in 2017, and up to 1,000 units deployed in the next 18 to 24 months. Like I said: Sooner than you think.
Audio has been slower to catch on in the security market because of lingering concerns about privacy laws related to audio surveillance. But audio analytics capabilities are increasing right alongside the more commonly used video analytics. Integrators who ignore audio are missing an opportunity to create better systems. Privacy is generally not a concern. U.S. law is clear that audio monitoring is legal as long as there is no expectation of privacy among those being monitored. Public signs must be posted to provide clear indication that audio communication is being monitored. Missed opportunity for smaller integrators Audio has especially not yet been embraced by integrators that typically do residential and light industrial type applications, says Richard Brent, CEO of audio monitoring provider Louroe Electronics. Larger integrators doing bigger jobs are more likely to incorporate audio into the mix. For the smaller integrators, especially, it’s a missed opportunity. “More integrators today are offering audio as a component, and more and more end users will say that video alone isn’t giving me all the answers,” says Brent. “It continues to grow.” Video without audio is like living in a silent movie, according to Louroe. In many instances, the sound element can make all the difference and identify a threat before it’s too late. Audio monitoring also helps combat false alarms by providing secondary verification in case of an emergency, robbery, security threat or other intrusion. Audio monitoring also helps combat false alarms byproviding secondaryverification in case of anemergency, robbery, security threat or other intrusion Louroe Electronics works closely with customers to ensure their audio products are used overtly and in compliance with the law. International laws vary greatly in terms of permitted applications of audio; in any case, legal concerns should be addressed by an attorney. Louroe has been in the audio monitoring business for more than 38 years; some 800,000 of its Verifact microphones are installed all over the world. For the last year and a half, Louroe has partnered with Dutch company Sound Intelligence to bring the LE-802 Intelligent Audio Analytics System to market, in effect analysing sound and turning it into useful information. Threat assessment system The LE-802, which will be exhibited at ASIS 2016 in Orlando, combines four different types of audio analytics, running simultaneously, into a “threat assessment” system that provides alerts of a dangerous situation, sometimes before it becomes deadly, says Brent. The audio analytics can detect gunshots, aggression, glass breaking and a car alarm. Audio software analyses factors such as volume, duration, frequencies and intensity, and the resulting sound profiles are associated with various events, whether a gunshot or glass breaking. The system’s ability to detect aggression is based on contrasting the sound of someone suddenly yelling with typical ambient sounds. The software identifies fear, anger and duress and immediately notifies security staff so they can intervene before a conflict escalates. Brent estimates that 90 percent of physical aggressions are preceded by verbal aggression. Gunshot detection is anespecially useful tool in theeducation market, given thatthere have been 191 U.S. school shootings since 2013 Vertical markets for audio analytics Applications of intelligent audio analytics cut across multiple vertical markets. In education, audio analytics could detect an escalating conflict between students. In a hospital, it could provide an alarm in case of a disruptive patient. It could identify when a bar patron has had too much to drink and becomes belligerent. It could be useful in a factory, or at a postal facility, or in a check-cashing facility – anywhere that aggressive behaviour could be a precursor to violence. Audio analytics can integrate directly with video cameras and/or video management systems (VMSs). Gunshot detection is an especially useful tool in the education market, given that there have been 191 U.S. school shootings since 2013, or about one per week since Sandy Hook. Gunshot detection has also found a lot of interest in Safe Cities applications. Based on an audio analytics alarm, nearby cameras could be triggered to capture video as a situation unfolds. Two-way audio integrated with a nearby speaker could communicate with an aggressive individual and let them know that authorities have been notified. Security staff could remotely interact with suspicious persons in real time, rather than needing to send a guard physically to an area. Audio is also finding a role in the broader market of building management, where a large building systems integrator might use audio as a component to monitor the sounds of an HVAC system, or machinery in an oil-and-gas application. “There are so many ways that audio gets used to complement our visual experiences,” says Brent.
3xLOGIC, Inc., a provider of integrated, intelligent security solutions, and a three-time Deloitte Technology Fast 500 winner, working alongside Sonitrol of Fort Lauderdale, is pleased to announce the completion of a highly-anticipated security system upgrade for Junior Achievement of South Florida (JASF) at the organisation’s JA World Huizenga Center at the Lillian S. Wells Pavilion (JA World). JA World is located on the Broward College North Campus in Coconut Creek, Florida. With over 60,000 square feet of learning areas, rentable meetings rooms, and the Huizenga Catering Kitchen, JA World is the largest Junior Achievement facility in the world. Each year, more than 21,000 5th grade and 20,000 8th grade students from Broward and south Palm Beach counties visit the facility. The 5th graders learn basic economic concepts, workplace skills, and personal and business finances in a simulated city built for young students; the 8th graders focus on how their educational choices will impact their future earning potential, managing a budget and learn about high growth industries to help spark their career exploration. The initial security system included remotely managed access control, verified audio intrusion detection, and analogue camerasRequirement of IP camera technology “Each day, 450 students participate in JA BizTown and JA Finance Park simulations at JA World. Their safety and the safety of our volunteers, staff, and guests is of the utmost concern to us,” said Laurie Sallarulo, President & CEO, JASF. Sonitrol of Fort Lauderdale started working with JASF in 2008, in the early design/build phase of the facility, and through its completion in 2009. The initial security system included remotely managed access control, verified audio intrusion detection, and analogue cameras. At the time, IP cameras were considered too expensive. “Previously, we had 18 analogue cameras on the system,” explained Leni Smith, Director of Operations for JASF. “As time went on, it was clear that we needed to bring more areas inside and outside the building under surveillance, we wanted to access more cutting-edge IP camera technology, and we wanted to have all our surveillance under one Video Management System (VMS).” Installation of 3xLogic hybrid NVR Sonitrol of Fort Lauderdale installed a 3xLOGIC hybrid NVR, enabling JASF to protect their analogue camera investmentWorking in tandem, Sonitrol of Fort Lauderdale and 3xLOGIC designed a system upgrade that, through a combination of discounts and donations, JASF could afford. It also helped that John Ray, President of Sonitrol Fort Lauderdale, is a long-time, active JASF Board member. In order to fit JASF’s budget, Sonitrol of Fort Lauderdale installed a 3xLOGIC hybrid NVR, enabling JASF to protect their analogue camera investment, while adding in higher-resolution IP cameras for expanded coverage. The hybrid solution also creates a migration path, allowing JASF to continue improving visibility with new IP cameras over time as their budget allows. “As part of ongoing security and safety improvements, our staff participates in an annual active shooter training,” explained Monica McNerney, VP Operations, “and during those trainings, two things became clear. We needed to cover more areas with surveillance, and we needed to partner more closely with local law enforcement to give them real-time access to our system in case of an emergency.” Viewing discrete areas with VIGIL software JASF has a number of discrete areas under surveillance and manages to view them through use of the 3xLOGIC VIGIL server softwareJASF has a number of discrete areas under surveillance and manages to view them through use of the 3xLOGIC VIGIL server software. These include the reception area, two loading dock areas, other exterior doors, their large meeting rooms, and the student areas, known as JA BizTown and JA Finance Park, where 450 young people spend most of their time each day at JA World. The receptionist controls public access to the building by viewing who is requesting entry, and buzzing that person in. The receptionist also monitors the loading dock area and notifies the appropriate staff member when a delivery has arrived. Leni Smith, who manages day-to-day security matters, reviews video after an incident is reported to her. “I really like how with the upgraded system, I can use motion detection alarms to hone in on exactly the video I need to review—I bet we’ve cut the time for review easily in half, if not more. I also really value how I can draw a box in a camera view and zoom into that area easily and quickly to find out exactly what happened.” Working with community partners We work very closely with our community partners to help them understand and access our facility and security system"Monica McNerney expanded on how the upgraded system is positively impacting another aspect of the JASF security program. “We work very closely with our community partners like Broward College security and local law enforcement to help them understand and access our facility and security system. We also routinely ask for their expert feedback on whether we’re managing our security effectively. “So far, they’ve told us we’re doing exactly what we need to be doing, and they’re excited about the expanded access they have to our camera views, although we hope that no event ever warrants that need.” TotalGuard solution for emergency situations Jennifer Thomas, Vice President of Operations for Sonitrol of Fort Lauderdale, also discussed continued improvements that are planned for JA World. “We are actively designing phase II of the camera upgrade, which will include improved coverage and image clarity for camera views outside the front doors. TotalGuard allows JASF personnel to alert the Sonitrol central station and transmit real-time audio and video to the monitoring centre “We are also ready to deploy our latest technology for the main lobby area—TotalGuard. TotalGuard is a great solution for emergency situations, it allows JASF personnel to alert the Sonitrol central station and transmit real-time audio and video to the monitoring centre, for prioritised verified police response.” Sallarulo had a final thought on how things have been going with the system upgrade, “As for Sonitrol of Fort Lauderdale, they always provide us an amazing response. As a non-profit, we could not do what we do without the help of partners like Sonitrol. We are very grateful for their support and service.”
One of the world’s most famous hotel-chains, DoubleTree by Hilton, part of Hilton Worldwide, has selected a high-performance fire system from Advanced Fire Systems Inc. at their eight-storey, 366 room hotel in Boston, Massachusetts. The challenge was to replace an existing system, integrate speakers to all guest rooms and ensure that all audio messages and strobes were fully synchronised across the hotel, in the event of a fire situation, without the need for costly re-wiring. Advanced audio system The Axis AX system was the preferred choice of the client too thanks to its voice communication system, coupled with PerfectSync" An Advanced audio system was specified by the stylish, four-star, DoubleTree by Hilton Boston North Shore as it met regulatory requirements for the low frequency 520 Hz warning tones necessary for the sleeping areas of the hotel and its award-winning emergency communications system, PerfectSync, synchronised tones and digital messages to ensure compliance with local codes. Christopher Whitmarsh, President at Hayden Systems, Inc., commented: “I was confident that the Advanced equipment could meet the application requirements based on my knowledge and experience with the equipment. In this case, the Axis AX system was the preferred choice of the client too thanks to its voice communication system, coupled with PerfectSync, ensuring the hotel adhered to strict guidelines. The system integrated seamlessly into the fabric of the building and provided the client with a solution that met their needs as well as satisfying the rigorous demands of the local fire authority.” PerfectSync emergency communications system PerfectSync automatically synchronises audio, voice and strobe signals across Advanced’s Axis AX fire alarm networks dynamically, as conditions change. Synchronisation of audio and visual signals across multiple notification zones, floors & areas, prevents confusion in an emergency situation and aids in meeting intelligibility standards. Using high performance, distributed, digital amplifiers that come standard with an integral backup amplifier and power source, should a fire spread to an adjacent floor or area, audio and visual indicators come on immediately, and the audio messages will quickly synchronise with any identical audio message on the system. Advanced’s Axis AX fire alarm system Advanced’s Axis AX system has been designed to offer enhanced power and performance in a user-friendly format Advanced’s Axis AX system has been designed to offer enhanced power and performance in a user-friendly format, offering a vast range of configurations, control and interface options all with simple set-up and operation. The Axis AX systems includes easily networked panels, audio panels and command centers, DynamixSmoke smoke control and a huge range of peripherals, devices and interfaces that make it ideal to suit almost any fire and life safety application. Advanced fire systems Mike Troiano, President and CEO of Advanced in the USA, said: “Advanced fire systems are specified in some of the most famous and prestigious hotels across the world and it was a pleasure to work with our customer Hayden Systems, Inc. to provide a system that will meet the rigorous standards required and ensure that the DoubleTree by Hilton’s staff and guests alike are safeguarded.” “PerfectSync insures synchronisation of audio, paging and strobe signals without the need for special wiring or programming, it’s all done automatically by the Axis AX system. Since its introduction in 2014, Award Winning PerfectSync has built a solid reputation with engineering firms and fire authorities alike for its ability to deliver superior performance. The end result is a technologically advanced, easy to use audio and visual communications system that improves life safety for all of the occupants of a building in an emergency situation.”
Asnet Technologies and AVT recently installed an AMX by HARMAN SVSI Networked AV Solution to provide Maritime NZ’s new Risk Coordination Center with a scalable, flexible AV system capable of carrying out military-grade operations. AMX by HARMAN SVSI networked AV solution Maritime NZ has a vital role in national security Maritime NZ has a vital role in national security. Their purpose is to ensure that all maritime activities are carried out safely, with minimal impact on the environment and the nation's security. The Risk Coordination Center in New Zealand (RCCNZ) provides search and rescue services to the 3rd largest area in the world, 24 hours a day, seven days a week, 365 days a year. While planning the construction of a new Risk Coordination Center, Maritime NZ reached out to Asnet Technologies for help relocating their existing AV system to the new facility. However, after evaluating the risks involved with moving an aged system, they quickly decided to upgrade to a more modern, flexible technology solution that could adapt to their unique needs. Asnet Technologies selected an AMX SVSI Networked AV solution—one of the first of its type to be deployed in New Zealand. AMX SVSI solution "Looking at the current Risk Coordination Center, we realised that we needed a new system that could adapt to the future developments of Maritime NZ, and the AMX SVSI system was the best possible solution for our needs,” said Paul Thompson, Account Manager, Asnet Technologies. “We needed the ability to switch any input to any output across their environment. The AMX SVSI solution was able to provide us with the flexibility, functionality, and scalability we needed to get the job done." Maritime NZ is responsible for land, air and sea rescue coordination—which meant the installation of the new AV system needed to be completed quickly to prevent disruption in operations. Leveraging SVSI's simple installation the Asnet team took only three days to deploy the solution. This worked within the tight timeframe, ensuring that the risk coordination center was never offline. AMX N1000 Video Over IP encoder/decoders With the new AMX SVSI solution, we can now work faster, smarter and safer" “Our 10-year old video solution was obsolete—and an AV solution is critical for us,” said Aaron Mikoz, CIO Maritime NZ. “With the new AMX SVSI solution, we can now work faster, smarter and safer. During search-and-rescue operations, we can see key information displayed on the screen, providing us with a better understanding of the situation without having to depend on complicated briefings." Asnet Technologies installed AMX touch panels with integrated controllers to integrate the audio system with other AV devices and the AMX N1000 Video Over IP Encoder/Decoders as part of a full AV solution. To be able to address larger groups of people, JBL surface mount and pendant speakers were positioned to reduce audio spill into other areas. The system allows the new and improved RCCNZ to distribute media leveraging common network switches in any size and configuration. "To be associated with Maritime NZ and to provide effective technologies in AV and control products is a privilege for HARMAN Professional Solutions," said Ramesh Jayaraman, VP & GM HARMAN Professional Solutions, APAC. "We would like to thank our country partner, AVT and Asnet Technologies for successfully completing this project within a tight schedule of three days, ensuring zero downtime. To be able to implement mission-critical AV applications for a defense agency is an absolute honor."
Videowall technology supplied by Ultimate Visual Solutions (UVS) is at the heart of a new security control room at iNTU Trafford Centre. High-end videowall technology The new facility helps ensure 30 million annual visitors have a safe and enjoyable time at what is the single best-known and most iconic retail and leisure destination in the UK. Burnley-based UVS, formerly eyevis UK, provides video wall displays and audio-visual solutions to a range of clients across the UK. UVS Full HD Videowall As part of the new state-of-the-art facility, UVS installed a 7.2m wide by 2.7m high videowall As part of the new state-of-the-art facility, UVS installed a 7.2m wide by 2.7m high videowall, made up of 24 eyevis 55-inch XSN extremely narrow bezel LCD screens with Full HD resolution. The displays offer 1920 × 1080 pixels, direct-LED backlight technology, a mechanical bezel width of only 3.5 mm between two displays and a brightness of 500 cd/m2. The installation also includes a control room meeting space featuring a videowall made up of four eyevis 46-inch XSN screens with 3.5mm bezel. Netpix 4900 videowall controller Both videowalls connect to a Netpix 4900 videowall controller configured for multiple analogue video feeds, IP video feeds, graphic PC data and web browsers. iNTU security staff, who monitor the centre and liaise with visitors, will be able to send live videos from their tablets directly back to the video wall to share incident video with security staff. Video monitoring and visitor management iNTU Trafford Centre is a retail and leisure destination and it is important that the control room has the latest videowall technology" UVS managing director Steve Murphy said: “iNTU Trafford Centre is a retail and leisure destination enjoyed by millions of people each year and it is important that the control room has the latest videowall technology.” He adds, “We are delighted to have been involved in such a prestigious and important project.” Lee Barlow, Security Manager, iNTU Trafford Centre said “The security and safety of our customers, retailers and staff is our number one priority so having a control room that allows us to keep them safe is really important. The new videowall and meeting room screens allows us to do just that and we are really happy with them.” New control room with videowall The new control room was designed and refurbished by Intech Solutions, which specialise in technical and control room furniture including full control room fit-outs in the UK and worldwide. UVS also worked to deliver the videowall with its security integrator partner, Nottinghamshire-based Quadrant Security Group.
One of East Scotland’s largest independent housing associations, Fife Housing, has teamed up with access control and door entry experts, Videx, to equip 84 flats in and around the Fife area with bespoke access control systems, that have been tailormade to meet the entry requirements of residents. Working with installer Caledonia Fire and Security, Videx has supplied audio intercom systems to 14 blocks of flats, which each carry key features that make them an ideal access control solution for housing association tenants and their various entry needs. The panels are also fitted with Videx’s standalone offline proximity system, MiAccess, which works as part of a multiple entrance system without the need to cable between devices. Robust access control solution Billy Paton, Scotland and Ireland Sales Manager at Videx, said: “The requirement was clear - Fife Housing needed a robust access control solution that was simple to use and navigate yet highly secure. The panels we made are to a bespoke size with many features to suit the specific needs of those who live there. For example, the panels included high visibility yellow ring bezel buttons that help the partially sighted.Videx has supplied audio intercom systems to 14 blocks of flats, which each carry key features that make them an ideal access control solution What’s more, the MiAccess proximity also means that the programming of fobs can be done remotely saving time, money and helping to reduce the carbon footprint because an engineer doesn’t need to go out to the developments each time a fob has been lost or damaged and needs replacing. Housing staff are also given a master card which allows access to each individual tenanted block.” All block panels are also engraved with appropriate numbers and addresses required, which is a key part of the bespoke service offered by Videx, that many housing associations find useful because it enables call buttons to be specifically named or labelled, helping the caller to speak to the right person when they visit or highlighting a concierge service/emergency number facility. Bespoke service for new access control Fife Housing are really pleased with the new system, with residents expressing great feedback on how easy to use they are while being a nice, modern design too. David Todd, Contract Officer at Fife Housing, said: “Security yet ease of access and a user-friendly system that could be specifically made to meet the entry needs of all different types of residents, including those with disabilities, was imperative and the Videx system has provided exactly that. "What’s more, the team have been really supportive and hands on throughout the entire installation, working closely and positively with our installer and providing technical and practical advice both pre, during and post installation. The panels are also fitted with Videx’s standalone offline proximity system, MiAccess"I also know that if I had any issues with the system, or need to modify it according to entry needs, this wouldn’t be a problem and Videx would be on hand to help us do this. It’s been a pleasure to work with Steve and the team - the system is doing a sterling job.” Seamless installation process Andrew Thomson, Director at Caledonia Fire and Security, added: “The access control system we installed into each of the 14 Fife Housing blocks are not only manufactured to a high quality but look the part too which is not always easy to find. The intercom systems, including the MiAccess integration, were absolutely perfect for this development and, from an installation point view, such a seamless process. "No cables, no fuss, no downtime. We install a lot of Videx systems across Scotland, and we’ve always found the products to be first class, as well as their bespoke approach and high level of technical support if we do need help when installing a system, either in the form of training pre-installation or onsite assistance during installation or just after. We couldn’t fault them.”
Sonitrol, the provider of verified electronic security, announces the successful implementation of a Sonitrol TotalGuard system for 4EverReady Home Care, located in Cincinnati and Dayton, Ohio. TotalGuard, innovated by 3xLOGIC, has alarm verification capabilities that detected an incident outside the premises, which led to a successful resolution of a potential false alarm situation. 4EverReady Home Care is a privately-owned home care agency based in Dayton, Ohio. The organisation is committed to providing clients with the highest quality care possible, while allowing them to maintain both freedom and independence in the comfort of their homes. Incident triggered alarm 4EverReady has two locations, in Cincinnati and Dayton. Late on a recent evening, surveillance video from inside the Cincinnati location showed a person standing outside the office when suddenly a car drove by the intersection. The person in the video made a hasty retreat from the building and crossed the street. What had happened? “We recognised the man in the video, he’s often in the neighbourhood and because our offices are all glass looking out to the street, we can observe him and others walking up and down the nearby sidewalks,” recounted Lisa Roberts-Rosser, Executive Consultant for 4EverReady. “Because this incident triggered an alarm from our system, Sonitrol of SW Ohio brought the video to my attention, I was the first person called. I knew the man in the video, and I’d never seen him move that fast.”Sonitrol operator was able to quickly determine that the offices were not in danger of a break-in, therefore, this was not an active alarm Area under protection The Sonitrol operator was able to play the video with the related audio to figure out that the passing car had actually fired (turned out later) a paintball gun at the man in front of 4EverReady’s offices, causing him to flee. More importantly, the Sonitrol operator was able to quickly determine that the offices were not in danger of a break-in. This incident occurred outside the area under protection; therefore, this was not an active alarm so no further action was necessary. “We installed the Sonitrol TotalGuard system back in April and our system’s two cameras give us all the visibility we need. Our office is essentially one big room and the cameras give views in the office and through the windows into the immediate neighbourhood,” Roberts-Rosser explained. Motion detection technologies In addition to video surveillance with video and audio alarm verification, the TotalGuard system includes glass break detection and motion detection technologies. 4EverReady has also installed a Sonitrol Cloud Access, which provides key fob entry through the office main entrance. Roberts-Rosser and any other staff with privileges can remotely arm and disarm the TotalGuard system with a smartphone through the available Sonitrol mobile app. “TotalGuard provides us complete alarm verification capability, and the mobile app definitely works well for us,” she explained. “If there is a time that someone has forgotten to arm the system upon exiting at the end of the day, I can arm the system from home or wherever I am.” Legitimate alarm situation 4EverReady has a consultant that uses the office space for meetings after hours, to prevent any interruption of the normal daily work flow. Roberts-Rosser can program the TotalGuard system from anywhere, at anytime, to grant the consultant access when it is needed. The sensitivity of our system is impressive, when it was first installed it was alarming because of loud music outside, cars backfiring, and other loud noises In addition to TotalGuard picking up an incident outside the area of protection, Roberts-Rosser said there has been a process to calibrate the system to be as effective as possible. “The sensitivity of our system is impressive, when it was first installed it was alarming because of loud music outside, cars backfiring, and other loud noises. Once a neighbourhood child pulled on the door while horseplaying around and that definitely caused an alarm. Working with Sonitrol, we’re able to verify all of these incidents to make sure we are only contacting the police when it’s a legitimate alarm situation.” Highly-effective system As is becoming abundantly clear in recent years, police forces are not unlimited resources. Sonitrol TotalGuard has proven to be a highly-effective system in cutting costly, even dangerous, false alarms. “TotalGuard is a technology package no other company is offering security customers, it is a genuine game changer, and this incident proves the technology goes above and beyond in protecting customer’s property, even if the action is well outside the area under surveillance,” said Alison Shiver, Marketing Manager, Sonitrol of SW Ohio.
Round table discussion
The new year 2019 is brimming with possibilities for the physical security industry, but will those possibilities prove to be good news or bad news for our market? Inevitably, it will be a combination of good and bad, but how much good and how bad? We wanted to check the temperature of the industry as it relates to expectations for the new year, so we asked this week’s Expert Panel Roundtable: How optimistic is your outlook for the physical security industry in 2019? Why?
The end of the year is a great time to take stock of one’s accomplishments during the year, and to reflect on successes and failures, where we are and where we’re going. 2017 brought a lot of change to the physical security market, but were the changes positive or negative? Our Expert Panelists tend to be a thoughtful and reflective group, so we wanted to get their thoughts and insights at year-end about 2017 in the security market. We asked this week’s Expert Panel Roundtable: Was 2017 a good year or bad year for the physical security industry -and why?
Once again, ISC West has come and gone. The show continues to please exhibitors and attendees. Reviews are generally glowing and enthusiastic. For all its successes, however, there is a certain repetition from year to year – a lot of the same players, the same technology trends (not to mention the same venue every year, but who doesn’t like Vegas?) But even among the repetition, there is usually at least one element that is surprising. Perhaps it’s the unexpected elements that keep us all coming back. We asked this week’s Expert Panel Roundtable: What surprised you most at ISC West in 2017?