Integrated security manufacturer TDSi will be appearing with distribution partner IPTEC on Stand SA-B27 at Intersec Dubai 2019, from 20th-22nd January. TDSi will be showing its newly released GARDiS software, along with the EXgarde Enterprise integrated security management solution, its range of controllers and discussing its forthcoming incorporation of Bluetooth Low Energy readers and mobile credentials into the TDSi product portfolio. John Davies, Managing Director of TDSi commented, “...
Pulse Secure, the provider of Secure Access solutions to both enterprises and service providers, announces the launch of a new Community Edition of its powerful software-based virtual Application Delivery Controller (vADC) to help application developers create innovative application solutions with dramatically lower costs and time to market. Pulse vADC Community Edition integrates easily with common DevOps tools for automated provisioning and orchestration, such as Kubernetes, Terraform, Puppet...
CDVI, an access control manufacturer worldwide, announced its participation in The Security Event, a focussed security exhibition for the professional security installer. This three-day event at the NEC Birmingham will be held on April 9-11, 2019. Many of CDVI’s team of industry professionals are attending the event, including Paul Ramsay, General Manager, and Daniel Phillips, Pre-Sales Consultant. “Our attendance at The Security Event highlights our dedication in providing modern...
Johnson Controls announces the release of CEM Systems AC2000 v10.1, which contains a number of new features that improve functionality and the user experience and help to mitigate health and safety risks. Support for a range of new third-party products that increase the performance and scope of the CEM Systems AC2000 access control system has also been added. The Health and Safety (H&S) Induction Check application for CEM Systems emerald intelligent access terminals allows cardholders to se...
With the coming of a New Year, we know these things to be certain: death, taxes, and… security breaches. No doubt, some of you are making personal resolutions to improve your physical and financial health. But what about your organisation’s web and mobile application security? Any set of New Year’s resolutions is incomplete without plans for protecting some of the most important customer touch points you have — web and mobile apps. Every year, data breaches grow in scop...
Open Options (acquired by ACRE, LLC), the pioneer in open platform access control solutions, has appointed Steve Wagner as the company’s new President. Steve began his career in the industry in 1986 as VP of Sales & Marketing for Checkpoint Systems. He moved on to become the COO with HID Global for 8 years. In 2009, Steve became the President of Mercury Security and successfully grew that business which was eventually sold to HID Global/Assa Abloy. Steve brings a wide breadth of knowl...
Maxxess will be at Intersec 2019 showcasing its latest advances in corporate risk reduction, improved people management and smarter hospitality access solutions - including new releases in its popular eFusion and Ambit solutions. eFusion security management The latest version of the VisitorPoint module within the eFusion security management platform will be showcased, offering a host of new streamlined functions for efficient people and visitor management. Harnessing current advances in cloud computing and mobile communications, VisitorPoint is being used at premises from hotels and campuses to corporate headquarters. It allows the whole process of visitor management to be streamlined in a way never previously possible. For example, it lets guests’ phones be used as access credentials, making it a perfect alternative to room keys in the hospitality sector. Compatibility of the VisitorPoint system with ASSA Abloy Hospitality products has proved to be particularly popular with hotels. VisitorPoint System VisitorPoint is also ideal for busy hotel reception teams who need to keep across who is entering the premises VisitorPoint is also ideal for busy hotel reception teams who need to keep across who is entering the premises. With the latest version of VisitorPoint, users can easily view pre-registered visitors in advance; manage and sign-in large groups in seconds; book meeting rooms; manage visitor car parking; and automate notifications and messaging. Now organisations can go even further in streamlining their people and diary management processes, thanks to integration with Outlook and Google calendars. A new VIP feature allows automatically tailored welcomes for specified guests and/or groups; and a QR Scan App allows visitors and VIPS to be immediately verified. In addition, a new, sleek self-service kiosk will be unveiled at the show, which is ideal for positioning in hotels and high-end corporate lobbies. Open-technology systems integration Meanwhile, with its versatile, open-technology software eFusion is proving a practical alternative to costly or complex conventional PSIM solutions. It offers the advantages of a modular, building block approach and gives users the freedom to integrate, customise and adapt their security systems to meet both current needs and emerging risks. Ensuring compatibility with leading surveillance, intruder, access and fire detection systems, eFusion now supports more than 60 off-the-shelf integrations and several important additions are confirmed for the show. These latest integrations include Jaquies IP intercom hardware; the mobile phone app GuardPoint; and the Metra locker system hardware. “For users who want control and better value from their security investments, eFusion with its expanding choice of integrations is the ideal management platform”, says Lee Copland, Managing Director, Maxxess EMEA. Smart, open infrastructure The eFusion platform allows legacy systems to be transformed into a smart, open infrastructure and extends the life of equipment" “The eFusion platform allows legacy systems to be transformed into a smart, open infrastructure and extends the life of equipment. Our technology is proving particularly popular because it gives users all the advantages of advanced PSIM without the associated cost or complexity.” eFusion can be easily scaled from one site to multiple sites globally and it can connect stand-alone systems for easy upgrades such as retro-fits with existing hardware. Network monitoring for public safety Also on show, Ambit allows security controllers to communicate directly with both individuals and groups and to monitor the safety of everyone on site (or on multiple sites), for example employees, residents, visitors, or contractors. Now Ambit users will benefit from direct notification of a wide range of risks thanks to a new integration with the NC4 incident alert service. NC4 monitors risks and issues alerts in real time, covering potential threats ranging from terrorist incidents to weather events, from civil disruption to cyber-attacks. With this new integration, as N4C alerts arise they will be filtered by proximity/relevance and directly sent to Ambit users. Lone worker monitoring Visitors to the Maxxess stand will also learn how Ambit’s latest life-saving technology comes with a choice of applications tailored to the user’s needs. For example, it can allow lone-worker monitoring; courtesy communications and remote escorting after-hours; panic alarm features; and individualised messaging during incidents. It can help security teams co-ordinate and work more effectively with emergency responders too as well as improving the efficiency of day-to-day operations. We are well positioned to further capitalise on major infrastructure projects across the region such as hotels and leisure" With new customers and projects including Bluewater Island, TAJ Hotel & Residences JLT Dubai, TAJ Hotel & Palace on Palm Jumeirah, the Emirates Nuclear Energy Corporation, Emirates Flight Catering Extension, the Jewel of the Creek and Yahsat, 2019 will be an exciting year of growth for Maxxess in the Middle East. Maxxess expands Middle East reach “We are well positioned to further capitalise on major infrastructure projects across the region such as hotels and leisure. The demand for increased operational efficiencies across the MENA region has seen many organisations look to automate tasks and at the same time mitigate against the potential for human error. This is evident in the demand we’re seeing for streamlined visitor management, the elimination of keys and better optimised workforces across security and facilities management functions.”, said Lee Copland, Managing Director, Maxxess EMEA. He adds, “And as real-world applications for artificial intelligence become a reality, we are continuing to collaborate with our world leading video surveillance partners to bring these advanced analytics into the eFusion platform. Meanwhile, we will continue to support our customers in complying with revised fire and safety codes and new security regulations.”
RTI, a control and automation manufacturer for residential and commercial settings, announced its product lineup for Integrated Systems Europe (ISE) 2019, taking place Feb. 5-8 in Amsterdam. In Stand 1-N85, the company will be showcasing media distribution and collaboration solutions for classrooms, lecture halls, and meeting spaces, including the new VXU-SC video conferencing system. Products on display In addition, the company's Miravue VIP-1 video-over-IP system and VMS-741 multiviewer will be on display, as well as sleek new handheld and touchpanel control interfaces. The RTI Miravue VIP-1 video-over-IP transceiver acts as a transmitter and receiver in one versatile device"Last year at ISE, we introduced a line of AV products to give dealers a comprehensive, end-to-end solution for automating commercial environments," said Ed McConaghay, CEO of RTI. "In the year since, we've taken that momentum and channelled it into developing an array of powerful new solutions for collaboration, AV distribution, and monitoring. Our presence in the commercial space only continues to grow and we can't wait to show off our latest developments in Amsterdam this year." Software-based conferencing solutions Making its debut at ISE 2019, the VXU-SC video conferencing system enables simple and cost-effective collaboration, allowing multiple users to interact easily with software-based conferencing solutions such as Microsoft Skype, Cisco WebEx, and Citrix GoToMeetings. In addition to support for video content from a wide range of devices, USB sharing also enables control from any connected PC, laptop, and interactive display, and allows inexpensive webcams and microphones to be utilised. Additional commercial solutions on display will include the VMS-741 multiviewer, which features seven video inputs, 4K video output, and can be configured for viewing up to four sources simultaneously on one display. The T4x sets the standard in wireless control with advanced features, including grip sensors, Wi-Fi, dual RF, and more The RTI Miravue VIP-1 video-over-IP transceiver acts as a transmitter and receiver in one versatile device. Dramatically reducing cabling and installation time, the system enables powerful, scalable AV distribution over both wired and wireless Ethernet networking. In addition, network video streams from IP cameras may be viewed without the need for additional equipment. T4x remote control Handheld interfaces on display will include RTI's T4x flagship remote control, which is perfectly suited for any contemporary environment. Its sleek, sophisticated design offers superb ergonomics, a high-resolution 4-inch capacitive touchscreen, and fully programmable soft-touch buttons. The T4x sets the standard in wireless control with advanced features, including grip sensors, Wi-Fi, dual RF, and more. Highlighted touchpanel controllers will include the KA8 and KA11, which feature fully customisable 8-inch or 11.6-inch widescreen high-resolution LCD displays with integrated capacitive touchscreens. The sleek devices are easily wall-mounted or can be used with an accessory stand for tabletop installation. Ambient light sensors automatically adjust the screen brightness, while built-in Ethernet with PoE powers the unit. Resolving system failure issues remotely The RTiQ cloud-based solution intelligently monitors RTI control system components and other electronic systemsRTI continues to put the focus on enhancing the dealer experience with new software and training initiatives. The RTiQ cloud-based solution intelligently monitors RTI control system components and other electronic systems. Dealers are notified via email and text notifications if a failure occurs, so they can perform actions remotely to correct the situation — eliminating the need for service calls to address simple issues and reducing system downtime. Additionally, the new RTIXCEL training programs are designed to provide dealers with a variety of training options to accommodate their busy schedules — anyway, anytime, anywhere. RTIXCEL Online, the new state-of-the-art online learning management system, allows dealers to learn more effectively and at their own pace, while the schedule of on-site training events and webinars hosted by RTI dealer experience managers is also expanded worldwide.
Luxul, the innovator of IP networking solutions for AV integrators, warned the Netherlands to brace itself for a perfect storm of new networking solutions, set to leave a major impact at the Amsterdam RAI Exhibition and Convention Centre during Integrated Systems Europe (ISE) 2019 from Feb. 5-8. The eye of the storm is projected to be at Stand 2-C50, where Luxul company officials say products never before seen in Europe will be unleashed and shipping. The forecast includes managed Gigabit switches that bring enterprise performance to the CI industry at affordable price points; the next generation of wireless controller technology; "Good, Better, Best" dual-band wireless access points (AP), which includes a new device featuring advanced 4x4 MU-MIMO (802.11ac Wave 2) technology; and the new Easy Setup App. Lower costs and simplified installations CI integrators should brace themselves for simplified installations, lower costs, and happier customers""We are preparing the city of Amsterdam and ISE attendees for the disruption this storm will cause, which will include but is not limited to strong, reliable networks and world-class Wi-Fi with seamless roaming," said Mike Grubb, vice president of marketing at Luxul. "CI integrators, in particular, should brace themselves for simplified installations, lower costs, and happier customers. Luxul staff will be on hand to provide assistance; however, with everything but the internet itself expected to touch down and dramatically increased traffic at Stand 2-C50 in the forecast, we are asking visitors to remain calm, have a look around, and chat with Luxul experts in the stand." AMS-1816P and XMS-1208P switches Of particular concern for storm trackers are Luxul's 18-port/16 PoE+ L2/L3 AMS-1816P and 12-port/8 PoE+ XMS-1208P managed Gigabit switches, which include port Auto-Recovery and Power Scheduling to ensure system reliability and uptime. Auto-Recovery allows the switch to power cycle unresponsive PoE devices, and Power Scheduling allows switch PoE ports to be turned on or off on a schedule. For simple network expansion, the AMS-1816P is equipped with two Gigabit RJ-45/SFP combo ports, while the XMS-1208P features two Gigabit RJ-45 uplink ports and two SFP ports — these features allow for high-speed interconnection between SFP-compatible Luxul switches and enable integrators to connect devices via Ethernet or fibre-optic cable. XWC-2000 wireless controller The next-generation XWC-2000 wireless controller delivers twice the capacity of its predecessor with support for up to 32 APsHeavy winds are blowing in the next-generation XWC-2000 wireless controller, which delivers twice the capacity of its predecessor with support for up to 32 APs, allowing each AP to be configured for a designated wireless channel in addition to supporting individual wireless transmit power adjustment. Newly deployed APs are now automatically added for plug-and-play installation. Luxul's Roam Assist technology built into the wireless controller ensures that mobile devices are always connected to the best AP for the highest performance. Wireless AP solutions Doppler radar indicates three separate wireless AP solutions converging on Amsterdam, which are set to merge into a "Good, Better, and Best" offering. For smaller networks where budgets are a concern, Luxul's "Good" XAP-810 is a cost-effective wireless AP offering 802.11ac 2x2 dual-band technology and 5GHz beamforming for data rates up to 1200Mbps. The "Better" XAP-1510 features 802.11ac 3x3 dual-band technology and 2.4 and 5GHz beamforming for data rates up to 1900Mbps throughout a facility. Luxul's Easy Setup App allows integrators to install a Luxul wireless router and up to two wireless APs from the convenience of a mobile phoneThe "Best" Apex XAP-1610 AC3100 dual-band wireless access point (AP) features advanced 4x4 MU-MIMO (802.11ac Wave 2) technology and 2.4 and 5GHz beamforming for data rates up to 3167Mbps. The AP is designed to enhance transmission and reception performance, producing higher throughput when experiencing medium to weak signals within the effective range, as well as providing a more stable connection with usable throughput. Installing wireless router via mobile Finally, a low-pressure front is pushing in Luxul's Easy Setup App, which allows integrators to install a Luxul wireless router and up to two wireless access points (APs) — at the same time — from the convenience of a mobile phone. The simple-to-use app not only speeds up installations but ensures the network infrastructure is installed with the appropriate settings and the latest firmware. The result is lower costs for integrators and their customers and a seamless wireless network that provides outstanding performance. Luxul networking solutions will also be on display at AV EMEA distributor showcase at Stand 1-Q120.
MedixSafe, a pioneer in the access control cabinet market, is pleased to introduce its new GS1 Gun Safe. Initially custom-built to accommodate a request from a police department looking to secure firearms, the GS1 electronically controlled cabinet is an access control solution that law enforcement, airport security staff and private gun owners alike can count on to restrict access to their firearms. Easy to manage from any computer, the MedixSafe GS1 is equipped with a stand-alone networkable TCP/IP based controller. It’s designed to require both an individual PIN and/or Proximity Card to gain access. All PIN/Card activity is recorded in the PIN/Card reader memory, providing a reliable log of who has accessed the gun safe. The GS1 can store up to 30,000 users and a 50,000 event activity log. Embedded help screen It features a USB-host port for offline data management/access; audio-visual indicators via an internal speaker; bi-color LED operation indicator; two separate compartments; a large LCD screen; and, MedixSafe Audit software. The software comes with an interactive embedded help screen, intuitive icons; descriptive, easy-to-understand information, and a well-organized menu and programming for quick setup. The only hardware users need is their existing PC or laptop. "MedixSafe is dedicated to providing the very best in access and key control," says Jim Turner, President, MedixSafe. "Our new GS1 Gun Safe allows law enforcement, airport security staff and private gun owners alike to properly secure their firearms with a trusted access control solution.” Made of heavy-duty 10 gauge steel, it features two mechanical locking mechanisms and a key override. The GS1 is available in a black, powder coated finish. Dimensions: 63” High x 36” Wide x 30” Deep. Voltage: 12 Volt DC current draw 80mA idle 500mA active.
People and vehicle access control specialist, Nortech’s technical training courses have been specially designed to make sure that installers/system integrators are equipped with the skills and knowledge needed to install, maintain and troubleshoot Nortech systems. Real-world security issues Led by highly experienced technical experts, Nortech’s courses combine hands-on practice with theoretical sessions covering real-world security issues and take place at the company’s dedicated training facility in South Wales. Nortech is committed to providing an outstanding customer experience with its products and services. As part of this commitment, it offers a range of in-depth training in access controllers, readers and ID devices, and long-range identification, ideal for those with sound knowledge and experience in people and vehicle access systems. The courses provided include Long range identification training begins with vehicle tagging and ANPR systems Nortech products overview, which focuses on Nortech’s access control products, card readers, ID devices, long range identification, vehicle counting and parking management products. Access Control: The modules cover the access control products, Norpass installation and Nortech Reader Interface installation. The final module progresses into the installation and configuration of NRI products. Long range identification training begins with vehicle tagging and ANPR systems. Other modules in the programme discuss the installation and configuration of the ANPR, uPASS and Transit ranges. Vehicle detection and parking training includes learning about Nortech’s popular Feemaster Smart and the company’s counting and count management products. The installation and configuration of the Feemaster Smart Console, entry and exit stations and an overview of the inductive loop detector operation, applications and set up of Nortech’s parking detectors are all included. Readers and ID devices installation training for each reader and ID device supported by Nortech is also available. Training is free to all existing account customers. In addition, every participant will receive a comprehensive pack of product specifications, application notes and a certificate of completion.
Registration is open for the second annual Cyber:Secured Forum, a conference connecting the worlds of cybersecurity, physical security and systems integration. This cybersecurity educational summit hosted by ISC Security Events, PSA Security Network and the Security Industry Association (SIA) will be held July 29-31 in Dallas, Texas. Cyber:Secured Forum 2019 will feature an evening welcome reception on July 29 followed by two days of in-depth content on cybersecurity trends and best practices related to the delivery of physical security systems and other integrated systems. Better cybersecurity Attendees will enjoy sessions featuring top cybersecurity leaders and sponsor exhibits showcasing solutions related to cybersecurity, integrated systems and physical security solutions. Topics to be addressed in the 2019 summit include: Global cybercrime trends How to make your business cyber resilient Tools and technology for better cybersecurity of physical security systems Standards for cybersecurity Emerging threat vectors Cyber-hardening of security systems Monetising cybersecurity services Chief information security officers’ expectations for physical security Leaders in the IT and physical security industries will gather at Cyber:Secured Forum to connect and share information on risks and liabilities Leaders in the IT and physical security industries will gather at Cyber:Secured Forum to connect and share information on risks and liabilities, responding to cybersecurity threats and establishing security control standards across IT systems, particularly when integrating physical security solutions and devices on IT networks. Integrated security systems This event is designed for security systems integrators, IT and cybersecurity leaders, integration engineers, product developers and manufacturers, senior technology business executives, security specifiers and engineers, security consultants, top security leadership and anyone responsible for the cybersecurity of integrated security systems. Cyber:Secured Forum 2019 will be held at the Westin Dallas Park Central; conference registrants will have access to a special room rate at this hotel conveniently located just north of the city’s downtown district. A call for speakers for Cyber:Secured Forum 2019 will be issued in January. The conference is offering an early bird registration discount through Feb. 28. SIA members, PSA members and members of the ISC Executives Club receive additional discounts off registration rates.
As buildings become more complex and smarter, the age-old traditional maintenance methods that are based mostly on hands-on human monitoring are becoming more and more inadequate. Instead, the world is fast adopting building automation as a key component of smarter and more proactive maintenance strategies. The aim is to free up maintenance staff and give them time to focus on other tasks while machines monitor the different systems that work together to make the facility functional. Specifically, Internet of Things - or, IoT - enablement appears set to transform the way facility managers deliver service to building occupants. The trends are many and the possibilities are almost mind-boggling, from inventory management, to work scheduling and energy efficiency, the list goes on and on. Below, we look at a few ways in which IoT is being used for Facility Management and Security. Revolutionise maintenance through condition-based maintenance For years now, the norm among maintenance professionals has been a time-based approach, or in simpler terms, performing maintenance operations after a set period of time. But a major flaw of this system is that components were being replaced periodically whether the parts were actually worn out or not. Of course, that meant some of these maintenance activities simply weren’t cost-effective. To avoid this waste from continuing, a subset of IoT known as IIoT can now be used to optimise the maintenance process. IIoT works as a centralised network of connected systems and devices that can talk to one another and generate and relay data Rather than changing parts on a time-based schedule, IIoT works as a centralised network of connected systems and devices that can talk to one another and generate and relay data. Selected equipment are fitted with sensors that monitor specific operational parameters and let maintenance professionals know how the machines under supervision are working, understand their current condition, and then pinpoint the optimum time they need to be maintained. The information generated this way is vital as it allows maintenance staff to intervene just in time to avoid costly downtime and other associated inconveniences. This is, in a nutshell, the basics of predictive maintenance and condition-based maintenance. These days, by implementing condition-based maintenance, IIoT is being used to effectively monitor a wide range of systems such as lighting, HVAC, fire suppression, security, etc. The applications are numerous and so are the benefits. On page 52 of this guide by the US Department of Energy, they state that a functional predictive maintenance program could yield up to 10 times ROI, reduce maintenance costs by 25% to 30%, and reduce downtime by 35% to 45% Along with fire suppression, IIoT is effectively monitoring a wide range of systems such as lighting, HVAC and security Remote monitoring of facilities Physical inspections have been a critical condition for the success of conventional maintenance programs, even in hazardous environments. But, with the increasing emphasis on personnel safety, organisations want alternative solutions that allow staff to examine assets without being physically present. Facility managers and their team working in industries like manufacturing, oil and gas, and mining can relate with these constraints. And these industries can benefit greatly from deploying predictive maintenance solutions. For example, in the oil and gas industry, IIoT sensors can be used to monitor remote and highly critical assets. These sensors can be used on pipelines to detect anomalies (especially corrosion) and pass that information to supervisors for necessary action. By doing this, potential failures are quickly predicted to avoid often disastrous incidents. Managing energy consumption Sensors are also being embedded in building components and devices like HVAC systems, lights, doors, windows to understand energy consumption and proactively manage it. Facilities that use this technology could achieve substantial energy savings. In a press release by IT research and advisory company, Gartner, they stated that IoT can help reduce the cost of energy - as well as spatial management and building maintenance - by up to 30%. Looking at HVAC systems very closely, we see that they are a major source of energy usage in any building These sensors work by monitoring different conditions in the building and causing a power-saving action based on the data received. For instance, occupancy sensors can order lights to turn on when it senses motion in a room and then turn off the same lights when there is no presence there. That way, there is no need to wait for someone to remember to switch off the lights when they are not needed. Another very common use is in HVAC monitoring. Looking at HVAC systems very closely, we see that they are a major source of energy usage in any building. So, the issue is how can one use IIoT to manage HVAC and possibly reduce their energy usage? Well, in its most common form, IoT-enabled HVAC works as a connection of sensors and thermostats that monitor factors like indoor air quality, temperature, and environmental changes then communicate with the rest of the HVAC equipment and make needed adjustments for occupants’ comfort. Not only that. IoT-enabled HVAC works as a connection of sensors and thermostats that monitor factors like indoor air quality, temperature, and environmental changes The technology can be configured to: Track energy consumption at different distribution points throughout the building. Track usage from the power source right down to the consumption point. Detect sudden voltage drops or spikes (usually an indication of some fault). These are essential benefits because HVAC units are notorious for consuming large amounts of energy when they are working inefficiently. Security and access control Smart surveillance is another important area of application for IoT in facilities management. It takes several forms such as the monitoring of life-saving systems like intruder or fire alarms, invisible barriers, and other safety installations. Facility managers are using IoT across different industries to obtain live information about potential emergency situations with a view to responding before the issue escalates. In such cases, quick detection of any strange activity is key because many of these installations have tangible negative effects when they fail or when they are intentionally sabotaged.Smart surveillance is another important area of application for IoT in facilities management Fortunately, the surveillance equipment can also be setup to send alerts to mobile phones to aid emergency response or evacuation as the case may be. Smart surveillance is also priceless for monitoring the situation in partially or fully automated remote facilities (especially oil and gas installations and mines), and in hostile environments with critical equipment where humans cannot work for extended periods of time. If you are not yet using IoT in your facility, you may be wondering where to start from. To avoid getting overwhelmed, a good place to start would be to try a small-scale deployment of this technology then review its ROI and impact on your operations before adopting a more widespread IoT implementation. This way you can gradually scale up as you and your staff come to understand and adapt and to this new way of doing things.
The term Internet of Things (IoT) has almost been beaten to death at this point, as more and more security integrators, manufacturers and customers take advantage of the ability to increase connectivity between devices (and therefore take on the dangers this introduces). But the methods by which we interact with the IoT and protect its devices are still catching up, which means security manufacturers must take part in shifting their focus toward safeguarding data, engaging in vulnerability testing of products and incorporating stringent protections at every stage of the product development process. One small leak or breach on a single connected device can potentially cause significant damage across an organisation Who is responsible for IoT security? One small leak or breach on a single connected device can potentially cause significant damage across an organisation, creating a disruption within a company, affecting its assets, employees and customers. The continued question seems to be: Who is ultimately responsible for the security of IoT devices? In a recent survey from Radware, a provider of application delivery and cybersecurity solutions, there was no clear consensus among security executives when asked this question. Thirty-five percent of respondents placed responsibility on the organisation managing the network, 34 percent said the manufacturer and 21 percent chose the consumers using the devices as being primarily responsible. Several schools of thought exist for each: The Organisation It's not surprising that most people see the organisation as the main stakeholder for IoT security responsibility; after all, if a company is managing a network, one would expect it to protect the network as well. One way that the organisation can embrace this responsibility is by adopting a user-centric design with scalability, tactical data storage and access with appropriate identification and security features (for example, the use of multilevel authentication through biometrics in access control). Organisations must also use their IT team to strengthen the overall cybersecurity of the IoT by keeping up with the latest software updates, following proper data safety protocols and practicing vulnerability testing. The Manufacturer Manufacturers that provide IoT-enabled devices as part of a security system must be fully knowledgeable of the risks involved and effectively communicate them to the integrator or end user. Providing the education necessary and dedication to protecting users of its equipment makes a manufacturer more trustworthy and understanding in the eyes of an end user. Ensuring encryption between devices is a key step that manufacturers can take to work toward achieving complete protection in the IoT. The User Despite the protection delivered by the organisation and manufacturer, there's always the option for IoT security to be enhanced or possibly even diminished by the individual user. It's critical that best practices for data protection are in place every time an individual uses a device that is connected to the network. These include disabling default credentials, proper password etiquette, safe sharing of sensitive information and the instinct to avoid any suspicious activity or requests. Manufacturers that provide IoT-enabled devices as part of a security system must be fully knowledgeable of the risks involved The short answer to the responsibility question is this: everyone. Each sector has a responsibility to contribute to the protections needed for IoT-enabled devices. However, as a manufacturer, it is imperative that our teams think about each level of protection when developing products for public consumption, including how the organisation implements the technology and how the integrator engages in training with users. Organisations must also use their IT team to strengthen the overall cybersecurity of the IoT by keeping up with the latest software updates Manufacturer vulnerability testing One way that manufacturers can implement added protections against outside threats is by boosting their attention to security protocols in the product development stage. For some, this requires a different approach in the design and development of security systems. Identifying vulnerabilities is at the core of this. A security vulnerability in a product is a pattern of conditions in the design of a system that is unable to prevent an attack, resulting in weaknesses of the system such as mishandling, deleting, altering or extracting data. Increased connectivity makes these vulnerabilities more of a liability, as IP-enabled (or networked) devices are more likely to be breached by outsiders looking to permeate an organisation and collect valuable data. A security vulberability in a product is a pattern of conditions in the design of a system that is unable to prevent an attack, resulting in weaknesses of the systemWhile some of these hacks are a little more “simple” in nature — such as outsiders trying to guess a password using manufacturer-set passwords — others are more complex, such as a denial-of-service, where attackers attempt to overload the system by flooding the target with excessive demands and preventing legitimate requests from being carried out. This makes it virtually impossible to stop the attack by blocking a single source. As a result of these potential threats — and to help manufacturers deliver best-in-class products — it's imperative that vulnerability testing is done throughout a product's development, starting at phase one in the process. This includes analysis of the type of cyberattacks that can potentially attach, breach and disable a system. Many manufacturers attempt to hack their own products from within the organisation — or even go as far as hiring a third-party professional group to do it for them. Success in a volatile technology landscape This kind of development puts a product through rigorous levels of testing, and once weaknesses are exposed, they can be patched up and the cycle of attack-and-defense can take place until the product is protected fully and ready for market. Skipping this step in the development process can open manufacturers up to significant liability, so it's important for this testing to take place and corrective actions be taken to rectify gaps in security. The more extensive an organisation's security testing approaches are, the better are its chances of succeeding in an increasingly volatile technology landscape. But the testing doesn't stop in the development stage. Attacks on a system continue long after the product has been introduced to market, requiring continued updates to be made available in an effort to protect customers. Manufacturers are tasked with implementing further firmware updates to keep a product in the field readily prepared to revoke the latest critical bugs that can affect the market. What end users demand from security We're seeing a significant shift in the education and demand from a customer perspective. In the past, consumers took the advice of integrators and consultants as far as the “right” security systems to install for their needs. Today, the self-education of end users is on the rise as more and more IT departments become involved in the selection and investment of physical access control systems. We're seeing a significant shift in the education and demand from a customer perspective A larger number of end users are demanding security products that meet IT standards of network protection, and they take these considerations into account when working with integrator partners on the selection of systems to meet their needs. As a result, manufacturers are tasked with not only developing robust IoT-centric products, but also continuing to be involved on a regular basis in an effort to continuously keep organisations safe. A comprehensive security strategy from manufacturers must involve multiple levels of product selection, testing and integration — centered on the team-based approach to implementing training and protocols within an organisation. While manufacturers are stepping up their game in the development of robust products, this remains a team effort that must be addressed every week — not something you implement, then forget about. The safety of data — and the entire organisation — depends on it.
Last week, the Schedule 84 Suppliers Research Panel participated in reviewing the 2018 contracting year with the GSA Schedule 84 leadership team. Our panel group consists of experienced contractors and consultants meeting for a monthly conference call. Schedule 84 is the GSA Schedules Contract for Total Solutions for Law Enforcement, Security, Facilities Management, Fire and Rescue. Our opinions are part of a research programme to provide valuable feedback to the GSA Schedule 84 programme and on to the GSA central office. The director of GSA Region 7 Schedules Program, the Schedule 84 Branch Chief and the Category Manager Subject Matter Expert who manages our suppliers' panel gave us their full attention as we discussed the successes of the programme, hot topics, problems and the future. We determined 2018 under the Schedule 84 team to be a year of innovative thoughts, cooperative effort and renewed enthusiasm Innovative review team We determined 2018 under the Schedule 84 team to be a year of innovative thoughts, cooperative effort, renewed enthusiasm and productive changes building upon the successes of 2017. There was high praise for the accessibility to the Schedule 84 staff. Their consistent quick response to questions and concerns, thinking outside the box and supporting the programme by partnering with their contractors was much appreciated. There has been a renewed spirit of partnering to cooperatively bring the best to agency customers. It seems to be working as per the Centre Director sales are growing for GSA Schedule 84. Advocating for the security industry In my experience, business development starts with the Administrator from Region 7 in Ft. Worth, TX. As the annual Schedule 84 Industry Day at the SSAC begins he is shaking every hand and passing out his cards looking folks right in the eye asking, “how can I help you?” They have the best practices and most organised paperwork. The SSAC director has chosen well in her staff and is hands-on in every endeavour to direct things along when challenges occur or to improve the programme. The new 84 Branch Chief is knowledgeable, innovative, tireless and has been heavily involved in advocating for the security industry It continues with the centre’s CASE Manager encouraging the contractors at events, visiting agency customers and promoting the GSA Schedules Program by helping coordinate the partnering. The new 84 Branch Chief is knowledgeable, innovative, tireless and has been heavily involved in advocating for the security industry for adding new technology, meeting with industry associations, understanding the complexity and challenges of Homeland Security Presidential Directive 12 (HSPD12) and advocating for the purchasing Physical Access Control Systems (PACS) utilising the appropriate standards and the GSA Program among other innovations. As far as the supplier panel, we gave our GSA Schedule 84 team and leaders high praise for 2018. GSA also added new categories or SINs for clearly identifying Physical Access Control Products that appear on GSA’s Approved Product List Changes in the GSA programme Some changes this year in certain GSA programmes included the creation of a new category of products/services Special Item Number (SIN) for Order Level Materials (OLM) developed to assist with solution procurements. This new SIN was added to Schedules 03FAC, 56, 70, 71, 00Corp, 738X and 84. Under Schedule 84 it is SIN 84-500. GSA Schedule 84 consolidated many Special Items Numbers (SINs) to make finding products and services less complex Essentially this SIN allows agencies procuring under the aforementioned GSA Schedules’ programmes to purchase and the contractor to add items and services not known prior to the task as a Contract Line Item Number (CLIN) not to exceed 33% of the order. For more information and FAQs on OLMs go to www.gsa.gov/olm. This is not to take the place of “Open Market” items for adding products only that are not listed on a company’s GSA Contract. Physical access control products Previously, GSA Schedule 84 consolidated many Special Items Numbers (SINs) to make finding products and services less complex for the agencies. GSA also added new categories or SINs for clearly identifying Physical Access Control Products that appear on GSA’s Approved Product List according to the standards created under FIPS201. These products appear under SIN 246 35-7 after being tested and approved by GSA. To be qualified to install these products under the GSA Program at least one individual from the GSA Contractor company must complete the class and be CSEIP certified before applying for labour SIN 246 60-5. Additionally, the company must demonstrate certain qualifications and have past performance for this type of work. The Security Technology Alliance offers the training class and certification. Certified individuals and approved products are listed at www.idmanagement.gov. Companies listed with SIN 246-35 7 and SIN 246-60 5 may be found by searching at www.gsaelibrary.gsa.gov. Updates to guidance for procurement Updates to guidance for procurement of PACS will continue to be posted to the GSA PACS Ordering Guide Updates to guidance for procurement of PACS will continue to be posted to the GSA PACS Ordering Guide. The ordering guide posted at www.gsa.gov/firesecurity is a valuable support tool created to assist agencies with understanding the requirements of FIPS201 and procuring a PACS. The guide includes relevant regulations, FAQs, sample systems designs, sample statements of work, a list of key points of contract for additional help and questions. In partnership with GSA and guided by the GSA Ombudsman group, the Security Industry Association and the Security Technology Alliance members and their contractor companies participated in a GSA Reverse Industry PACS Training Day on September 17, 2018. We presented from an industry perspective important fact on PACS system requirements, procurement planning, providing information on resources and further educating with panel discussions, individual presentations and amusing skits to over 300 Government agency staff and acquisition specialists. You can find some of the unedited recording of the PACS Reverse Industry Day Training on YouTube. Some changes included the creation of a new category of products/services Special Item Number (SIN) for Order Level Materials (OLM) GSA Schedules Program A hot topic about the GSA programme for 2018 was also an issue for the prior year. The GSA Schedules Program is a streamlined contracting vehicle incorporating specific Federal Acquisition Regulations for more efficiently purchasing commercial items. Companies may apply per a continuous open season for a 5-year contract with three 5-year options to renew. Contractors are vetted for past performance, corporate experience and financial capability. Products and services are considered for offering to Federal, State and Local customers (for Schedule 84) with pricing that is determined to be fair and reasonable through negotiations with GSA. To make the determination for fair and reasonable pricing GSA carefully reviews the commercial practices of the contractor To make the determination for fair and reasonable pricing GSA carefully reviews the commercial practices of the contractor as well as the competition of identical or similar item pricing. The most vocal complaint of concern from the contractors was regarding the consideration of competitor contractors offering identical items with out-of-date pricing or holding a Letter of Supply not authorised by the manufacturer. GSA pricing tool Since the GSA utilises a pricing tool to determine if the pricing offered is competitive, a rogue competitor can cause a pricing action to possibly be rejected due to out of date information even as the manufacturer offers an update of the product. This is an issue on all GSA Contracts that the supplier panel hopes will be reconsidered by GSA policymakers at the central office. Most of us believe the Letters of Supply should only be issued by the manufacturer or with documented specific permission of the manufacturer to a reseller. Manufacturers may want to have a better understanding of the Letter of Supply, how it is considered by GSA and more carefully choose their Government partners for experience and compliance. Another challenge for the security community is regarding the lack of accessibility of participating dealers to GSA eBuy Overcoming challenges for the security community Contractors may only see RFQs which are posted under the Special items Number(s) that were awarded to their GSA Contract Another challenge for the security community is regarding the lack of accessibility of participating dealers to GSA eBuy. GSA eBuy is an online Request for Quotation (RFQ) programme that is for GSA Contract holders only. Agencies will post their requirements by Special Item Number for at a minimum 48 hours. Contractors may only see RFQs which are posted under the Special items Number(s) that were awarded to their GSA Contract. GSA Participating Dealers may take orders on behalf of a manufacturer if they are authorised under the manufacturer’s GSA Contract. They may also have an online PO Portal to receive orders. But they have no access to GSA eBuy to response to RFQs. Usually, under these arrangements, the manufacturers do not respond directly, so there is a problem using GSA eBuy for opportunities as their GSA Participating Dealers have no access to respond. GSA Schedule 84 leadership In some instances, a contracting officer may allow an emailed quotation. However, with the use of the electronic ordering system, this has become a common problem we hope to bring to the attention of policymakers. Some changes to the programmes may make the presentation of documentation more effective going forwardThe GSA Schedule 84 leadership has been helpful to explain the challenges to the agencies to try and resolve such issues. So, what’s up for 2019? GSA modernisation is coming. There will be improvements to their tools and more consolidations of SINs and more. There have been discussions of a revival of the GSA Expo. The Expo offered training for contracting staff both Government and private industry. Valuable tools for vendor training Equally important is the networking, meetings and the exhibits of the contractors. Expos have been discontinued since 2012 but smaller events have been growing as well as online webinar training. Webinars are valuable tools for GSA and vendor training, but they do not take the place of being able to meet your customers face-to-face. GSA online eOffer and eMod programme have made processing actions more efficient. Some changes to the programmes may make the presentation of documentation more effective going forward. The GSA online website for viewing the items on the GSA Contract and for purchasing items, GSA Advantage could definitely use an update as it has been basically the same for 20 years. Keep an eye on GSA Interact for the latest happenings with GSA.
There is a new event on the calendar for the security industry in 2019: The Security Event 2019, 9-11 April, at NEC, Birmingham. For additional details and a preview of the new trade show and conference, we spoke with Tristan Norman, Founding Partner and Event Director, The Security Event. Q: It seems recently that some trade shows have been on the decline in terms of exhibit size and attendance. Why does the physical security industry need another trade show? Norman: I think there are numerous factors that play into the decline of trade shows in general and not something that is limited to the security industry. Those events that are suffering are no longer serving their target market or have failed to adapt to the changes in the industry they serve. However, what we are seeing now is the rise of focused, more “evolved” trade events which fulfil a gap in the industry event calendar and provide something new and fresh to a disillusioned audience. Q: What will be unique about The Security Event, and what role will it serve in bringing together buyers and sellers in the market? Where (geographically) will attendees come from? What we are seeing is a rise of trade events which provide something fresh to a disillusioned audience Norman: The driving ethos behind The Security Event is that we are “designed by the industry, for the industry.” We were able to start with a blank canvas and take onboard all the feedback from stakeholders throughout the security buying chain and create an event that is sustainable and fit for purpose. We see the role of the event as a very important one – to truly reconnect the currently fragmented UK commercial security industry, back at the NEC in Birmingham. We had originally anticipated that this would be an almost-exclusively UK event in year one. However, we have seen significant interest from potential visitors from across the wider EMEA region who are keen to do business in the UK. We formed a strategic alliance with Security Essen to help facilitate and strengthen our reach in these regions through additional marketing and PR activities. Consequently, early registrations indicate that it will be approximately an 80% UK and 20% international split. Q: What conference programming is being planned to augment the trade show event? Norman: Content will be delivered across three focused theatres, serving the needs of our audience throughout the buying chain. Emphasis will be placed on the latest technology innovations impacting the industry, practical advice on the most pressing issues facing security technicians, and important industry updates and insights. All sessions are focused on delivering tangible benefits to ensure professionals are equipped to stay relevant and to grow their business and we’re excited to be working with key industry bodies, innovators and experts to deliver the programme. We look forward to announcing those in coming weeks. Exhibitors want to re-engage with the thousands of industry colleagues who no longer attend other events on offer Q: Comparisons to IFSEC are inevitable. How will The Security Event be different than the IFSEC Security and Fire shows? What are the advantages of locating at Birmingham NEC? Norman: Both The Security Event and The Fire Safety Event, based at the NEC are completely different to any other trade show in the UK. We pride ourselves in creating a business platform that puts the exhibitors’ needs first, by limiting the size of stands and total number of exhibitors as well as creating a comprehensive CPD accredited educational programme for the visitors. Q: Which big industry players are supporting the launch of The Security Event, and what feedback are you hearing in terms of why they signed up at the show's inception? If a global manufacturer has a footprint in both the US and Europe, any tradeshow will be managed locally Norman: Our founding partners are Assa Abloy, Avigilon, Anixter, Comelit, Dahua, Honeywell, TDSi, Texecom, Tyco and Videcon. The full list of exhibitors and supporting partners can be found on our website. The reasons why they have signed up are very simple. They all see the exact same gap in the industry event landscape as we do. We believe there is a need for a 3-day channel focused commercial security exhibition based at The NEC in Birmingham. Our exhibitors want to re-engage with the thousands of industry colleagues who no longer attend the other events on offer. Q: Your 2019 show will be the same week as ISC West in Las Vegas. Do you think the competitive calendar will be a factor? Norman: In terms of our both our audience and our exhibiting base there is very little overlap with ISC West. Generally, if a global manufacturer has a footprint in both the US and Europe, any tradeshow will be managed locally so we haven’t observed any issues so far. We do acknowledge that having two shows at the same time globally isn’t ideal and we have moved our dates in 2020 to the 28-30 April to mitigate this going forward. The Security Event 2020 will not clash with Las Vegas' ISC West 2020 as it will in 2019, says Norman Q: How will you measure success in the first year of the show? What measurements (show size, number of attendees, exhibitor feedback, etc.) will constitute a "successful" first year for the show?Security Event will continue to evolve year after year, but will intent to stay true to the event's original concept Norman: Great question – the most important barometer of success for me and the team next April is the general industry reaction, after all, this show was created for them. Furthermore, it is vital to us that our exhibitors feel they have achieved their objectives for the show, whether it be quality, quantity of leads or raising awareness of a new product launch. We’ll also be keen to understand how satisfied visitors are with the event, including their views of the content, access to new products/services, effectiveness of the out of hours networking, etc. We are anticipating 6,000 visitors over the 3 days and I believe if we achieve this goal, we will have a strong rebooking on site, laying a great foundation for our 2020 event. Q: How would you expect/hope the show would continue to evolve in coming years? Norman: I hope over the next few years The Security Event cements itself as the industry’s favourite trade show and that exhibitors and visitors alike look forward to every year for both the business opportunities at the event and the networking outside of it. The Security Event will continue to evolve year after year, but I am determined that we stay true to our original concept and the principles on which the show was founded. After all, it is this formula that has proved to be so popular to date.
The best route to greater adoption of robotics in the field of physical security is intellectual honesty, says Travis Deyle, CEO and co-founder of Cobalt Robotics. “Robots are not a panacea, so we must be clear and honest about capabilities and use cases,” he says. “If you are dishonest, people will lose faith. We must have clear expectations about what’s feasible today and possible tomorrow.” The robotics tide is turning in the security market, which is notoriously slow to embrace new technologies. “The tone has changed at recent security events,” says Deyle. “Previously, robots were thought of as a science experiment. But now, there are big-name users wanting to discuss proof of concept. It has evolved from being a novelty to now it’s time to give it a serious look. They want us to help them sell the concept up the chain of command. It’s helpful to have conversations with other parts of the company because it has an impact on the culture of the company.” The robotics tide is turning in the security market, which is notoriously slow to embrace new technologies Cobalt’s robots are purpose-built for a specific use case: providing after-hours support and security for corporate locations. Indoor environments, confined and controlled, present fewer navigation challenges for robots, which can quickly become familiar with the surroundings and navigate easily through an office space. Indoor robots can provide benefits beyond security, too, such as facility management, promoting employee health and safety, and emergency response. Cobalt's human-centred design Cobalt’s robots also interact well with people. They are friendly and approachable and make employees feel safe and secure. The human-centered design promotes that interaction, and a real person (located remotely) can enter into any interaction instantly as needed. “We combine machines with people,” says Deyle. “We allow the machine to do what it does best, such as dull and boring activities, and add the flexibility and cultural relevancy of having a person there.” Cobalt’s robots also interact well with people, they are friendly and approachable and make employees feel safe and secure When a robot is deployed, it performs a brief mapping phase (about an hour), in which it moves around and builds up a “map” of its space and develops its patrol route. Over time, it lingers more in areas where it encounters more incidents. There are 60 sensors on the robot, including day/night cameras, high-resolution thermal cameras, a card reader that integrates with the corporate access control system, a microphone, and environmental sensors for temperature and humidity. The robot builds models of what’s normal in its environment in terms of people, sound, motion, open doors and windows, and even leaks and spills. And then it detects anomalies and sends relevant notifications to Cobalt specialists, who respond and manage any events in real time. The machine provides unwavering attention, perfect recall, and accountability. Cobalt robots have been designed to help bridge the problems faced with utilising guards and cameras Accommodating various anomalies The Cobalt robot is designed to blend into a high-end office environment, with flexible fabric and a corporate design aesthetic. It is stable beyond 45-degrees, so it’s hard to topple over. The 5-foot-2-inch robot can see over desks and cubicles. It is designed to bridge the gap between guards, who are expensive and underutilised during uneventful night shifts, and cameras, which are unable to respond to nuanced situations. Cobalt Robotics already has customers in defense, finance and manufacturing, and a handful of Fortune 500 companies are looking at the service Autonomous navigation uses artificial intelligence (AI) and machine learning to avoid static and dynamic obstacles. Over time, the robot accommodates various anomalies such as loud machinery noise, and “semantic mapping” adds intelligence to its map. When the robot figures out that a picture on the wall is not a real person, for example, it stores that information for future reference. The technologies enabling robotics in the indoor environment are mature – there have been variations of security robots in operation for decades. What has changed is the costs of the technologies, which are now inexpensive enough to make a robot affordable to businesses. Cobalt Robotics offers an all-inclusive service providing hardware, software, service and maintenance as well as the remote human interface. All together, the service is a third to half the cost of a man-guard, and it bills monthly, says Deyle. Cobalt Robotics offers an all-inclusive service providing hardware, software, service and maintenance as well as the remote human interface Cobalt Robotics already has customers in defense, finance and manufacturing, and a handful of Fortune 500 companies are looking at the service. They are currently operational in the San Francisco Bay area and Chicago and will be in six other geographies in the next three months (in response to customer needs). Uses include offices, museums, warehouses, technology centres, and innovation centres. A former Google employee, Deyle’s experience in robotics goes back to his Ph.D. studies at Georgia Tech, where he worked on developing a robot to deliver healthcare to homebound patients. Deyle and Cobalt Robotics co-founder Erik Schluntz departed Google in 2016 to form Cobalt Robotics. In just 12 months, Cobalt went from the initial idea to paid robot deployments.
The initials GDPR have become synonymous with the need for companies within the European Union to provide consumers greater transparency and better control over their personal data. The General Data Protection Regulation (GDPR) has also increased awareness of privacy concerns around the world. It’s not the only factor highlighting a need for greater privacy – high-profile privacy breaches by companies such as Facebook are also driving the trend. But GDPR’s global impact cannot be denied. In fact, no company should assume that the need to address “GDPR-style” requirements is limited to the EU. As awareness has extended to the four corners of the globe, it has emboldened a new wave of laws and regulations that physical security companies ignore at their own peril. GDPR has increased awareness of privacy concerns around the world, and encouraged other areas to take notice GDPR also regulates how and if data about EU citizens can be transferred outside EU member states’ borders; the receiving country should have equal or better data protection laws in place. This factor also expands the potential impact of GDPR globally. California's Consumer Privacy Act 2020 California, which has the world’s fifth largest economy, passed a law this year that some have called “GDPR Lite.” The law gives the state’s 40 million residents the right to view private data held by companies, to correct it, to request that it be deleted and to keep it from being sold to third parties. California’s Consumer Privacy Act takes effect in 2020 and could be amended in the interim. The California law was passed quickly – and unanimously – by the state Assembly and Senate and was signed by Gov. Jerry Brown when it became clear that a ballot initiative was being organized to address the issue of privacy. In California, initiatives can be placed on the ballot by collecting signatures to require a direct vote by the electorate. Once passed, ballot initiatives are difficult to amend, requiring a two-thirds vote of state lawmakers. By passing the law, California’s legislature averted a proposed privacy initiative on the fall ballot. GDPR also regulates how and if data about EU citizens can be transferred outside EU member states’ borders There are differences in the California law and the European Union’s GDPR. For example, the California law only applies to companies that have annual gross revenues in excess of $25 million, that hold data on more than 50,000 people or that derive more than 50% of their annual revenues from the sale of personal information. Therefore, most small businesses are immune to the law’s requirements. However, the existence of the California law is a harbinger of more regulations to come, on the state or federal level. In another development related to the physical security industry, California has passed an Information Privacy: Connected Devices bill that requires electronics manufacturers to equip Internet of Things devices with “reasonable” security features – no more passwords such as “admin,” “password,” or “1234.” California’s Consumer Privacy Act is modeled under the General Data Protection Act Expanding the definition of personal information Other states are also getting involved. All 50 U.S. states have enacted breach notification laws requiring businesses to notify consumers if personal information is compromised. For example, Alabama’s new law, passed in June, applies to “unauthorised acquisition of sensitive personally identifying information in electronic form.” Many state laws are expanding the definitions of personal information and increasing cybersecurity requirements as they relate to that information. Globally, rapidly growing adoption of data protection laws is often modeled on regulations such as GDPR The problem with a “patchwork” of state requirements is the possibility that businesses may be caught unaware when state laws have different specific requirements addressing the same general mandate. At the federal level, there have been calls for a data breach notification bill that would provide a single set of rules for organisations to follow. In general, privacy is seen differently in the U.S. than in the E.U., due in part to history and a U.S. commitment to the First Amendment. The U.S. also tends to address privacy rights based on the category of information being considered; i.e., HIPAA requirements cover health information and the Gramm-Leach-Bliley Act regulates financial information. Globally, rapidly growing adoption of data protection laws is often modeled on regulations such as GDPR or on the Organization for Economic Co-operation and Development (OECD) Guidelines on the Protection of Privacy and Transborder Flows of Personal Data. According to the United National Conference on Trade and Development, more than 100 countries around the world now have data protection legislation in place. Protecting and managing data All 50 U.S. states have enacted breach notification laws requiring businesses to notify consumers if personal information is compromisedWhen you consider the impact GDPR has had on the physical security market, the possible new hurdles can boggle the mind as additional privacy requirements take hold in the U.S and around the world. Challenges range from worries about management of access control and video surveillance data to concerns about biometrics. The success of new technologies using artificial intelligence (AI) depend on access to large data sets, so ensuring that data is protected and managed correctly is paramount. The genie is out of the bottle. GDPR may be driving the first wave of privacy concerns, but there is much more to come. Anyone who dismissed GDPR as a “European” factor is missing an opportunity to address issues proactively and to ensure optimum management of data privacy and transparency in the future.
Abloy UK and security company Barry Brothers have supplied and installed a CLIQ Go electronic cylinder solution to a communal garden in Kensington, London to provide its subscribers with reliable and secure access. The garden’s previous access control system had proven to be unreliable, at times allowing members of the public unauthorised access which often resulted in damage in the area. Also, previous subscribers had maintained ingress and egress to the garden by retaining their key after their subscription had lapsed. Multiple access requirements Located in an enclosed area, the garden is secured with an external gate that is fully exposed to the elements. The resident committee required a durable locking solution to cope with such conditions, with the technology to control multiple access requirements; to allow subscribing resident’s access to the gardens, and a team of contractors and committee members with higher access permission to enter the internal compound to enable maintenance of the gardens. The new CLIQ Go electronic cylinder solution from Abloy as the ideal technology to cope with the ever-changing access control requirements Sam Moxey, technical sales and project manager at Barry Brothers, London’s longest serving security company, specified the new CLIQ Go electronic cylinder solution from Abloy as the ideal technology to cope with the ever-changing access control requirements. Excellent feedback The CLIQ Go App moves security to a new dimension, enabling controlled security from a mobile device and the ability to easily revoke access permission of non-subscribed individuals. Features include the ability to schedule access to areas and to provide contractors with time-limited access. If a key is lost, access can also be revoked using the CLIQ Go App, all managed from a cloud-based system. The system has been installed for six months with excellent feedback from the committee and subscribers. Membership subscriptions have increased and savings have also been achieved because of the reduced number of locksmith callouts. Sam Moxey, Barry Brothers, Said, “I wanted to ensure that the solution we specified would perform as required and finally resolve what had become an ongoing issue for the committee. Having worked with Abloy UK for a number of years, I had no hesitation in recommending CLIQ Go. It was very easy to set up and the programming of the CLIQ Go locks and keys was achieved easily, fitting with my busy workload.”
With a century-long tradition for trade and commerce, the Hala Koszyki market hall was opened in 1908 on Koszykowa Street in Warsaw, Poland. Known as the ‘People’s Bazaar’, the Art Noveau-style building endured numerous social and political changes throughout its storied history. Between 2009 and 2016, Hala Koszyki was remodeled entirely according to a design by Polish star architects JEMS Architekci. Since its grand reopening in autumn 2016, Hala Koszyki has emerged as a major attraction for food connoisseurs in the Polish capital. The remodeled building retains some of the architectural layout of the historic original while offering international flavors in a variety of restaurants, bars, and food shops, plus several office spaces in a premium ambiance. Retail solutions Bosch received the contract as a one-stop supplier with a strong track record in large-scale retail solutions Providing integrated security for Hala Koszyki called for a vendor that could solve three key challenges: First, the security system needed to blend in with the market’s stylish interior without attracting attention. Second, shop and restaurant personnel as well as office workers required specific access privileges to otherwise restricted areas. And third, building operators wanted a customisable system to meet the specific demands of Hala Koszyki’s shops, cafes, offices, parking spaces and other areas. Bosch received the contract as a one-stop supplier with a strong track record in large-scale retail solutions, also including the high-profile New Union Square shopping center and office tower in Downtown Warsaw. The experts equipped Hala Koszyki with video security, intrusion alarm, and access control systems. Intelligent video analytics The market hall’s video security system features moving and fixed IP-based cameras from Bosch throughout the premises. Integrated on the Bosch Video Management System (BVMS), the cameras are monitored by security staff in an on-site control room. For added security, cameras in critical areas feature Intelligent Video Analytics to recognise threats, unauthorised access, and suspicious behaviors automatically. In order to keep areas such as storage rooms and office facilities ‘off limits’ to unauthorised visitors, Bosch installed access control readers Aside from greatly reducing the manpower needed to monitor video screens, the system also offers forensic search functionality for evidence in a user-friendly interface. In order to keep areas such as storage rooms and office facilities ‘off limits’ to unauthorised visitors, Bosch installed access control readers. Answering a key requirement, the access control system also logs the entry and exit times of employees, while keeping track of the current number of employees in the building. Complete security solution Safeguarding the Hala Koszyki against intruders, the integrated security solution features Professional Series intrusion detectors equipped with PIR (passive infrared) sensors. Combining these detectors with the intrusion panel Modular Alarm Platform MAP 5000 ensures continued operation in events such as short circuits or interruption of the power supply in a scalable system that can grow with customer requirements. The complete security solution for Hala Koszyki is managed by the Building Integration System (BIS). Overall, the integrated Bosch solution achieves the feat of accommodating Hala Koszyki’s various security and access requirements ‘under one roof’ while blending into the architecture, so end consumers are free to enjoy their shopping and dining experience undisturbed.
Comelit has worked sensitively on site at Rathview Mental Health Facility, to supply door entry solutions to ensure a therapeutic and safe environment is created for the benefit of residents, staff and visitors. Comelit door entry solutions Situated on a rural greenfield site on the outskirts of Omagh, Rathview Mental Health Facility is a new c£2.8 million, 1169m² site that contains a twelve-bed Discharge Unit and a six-bed Recovery Unit, arranged around two central courtyards. With its innovative design, the unit aims to increase the range of community-based mental health services available in Northern Ireland. Owned by The Western Health and Social Care Trust and designed by award winning Todd Architects, Comelit worked sensitively with electrical consultants on site, WYG Belfast, from the tender process to project completion, understanding the full specification requirements from the entrance through staff stations and concierge resources. Healthcare security and safety Comelit was specified through evidence of its understanding of the site requirements, along with the system being IP based, hence highly flexible and configurable" Says Gary Hewitt, Consultant at Chubb NI Ltd, who worked on Rathview Mental Health Facility: “This was an incredibly sensitive works program, where the design of the building was not just important from an aesthetic perspective, but also to ensure a positive impact on the recovery process for residents; and for staff to operate in an environment where they feel safe and secure.” “Comelit was specified through experience and evidence of its understanding of requirements on site, together with the system being IP based, hence highly flexible and configurable. These elements came together to allow for residents to experience independence in a domestic environment, with autonomous access to their accommodation.” 316 Sense panels In total, Comelit was specified for the door entry systems for all four entrance points to the facility, and a total of four 316 Sense panels installed, along with two staff stations and a concierge unit. Each of the twelve apartments were fitted with a pull cord and emergency response button, cabled into Comelit’s Mini handsfree monitors. Designed to operate through Comelit’s innovative VIP system, it utilises the Security Systems Network and allows a priority call to the concierge in case of emergency. Patients, staff and visitors’ safety Mike Campbell, Business Development Manager at Comelit Group UK concluded: “Rathview is an important development in the context of provision of mental health facilities across Northern Ireland, where every part of the site is seen as potentially having therapeutic value. We have worked in partnership with the consultants on site to create a door entry solution that can ensure a balance of a welcoming, encouraging environment, whilst maintaining the safety and security of residents, visitors and staff.”
Cosmo Music was established in Richmond Hill, Ontario, Canada in 1968. Its current 56,000 sq ft store opened in 2008, making it the largest music instrument store in North America. It is also home to the Cosmopolitan Music Hall venue. Needing to replace a 20-year-old analogue video system, Cosmo Music Vice President and COO Rudi Brouwers, started researching modern video management software (VMS). Initially he intended to purchase IP cameras and a basic VMS with the ability to record and playback. But Brouwers soon learned of the vast capabilities of modern systems. He turned his focus to finding one that went beyond basic video management to offer business intelligence. Identify suspicious customers Brouwers ultimately decided on Axis cameras and Senstar’s Symphony VMS with its Face Recognition analytic In particular, he was interested in face recognition, which would enable Cosmo Music to identify suspicious customers to prevent shoplifting. Working with integrator Northern Alarm Protection Ltd. (NAP), Brouwers looked at a number of different systems, and ultimately decided on Axis cameras and Senstar’s Symphony VMS with its Face Recognition analytic. “I was sold on Symphony when I got to actually use it,” said Brouwers. “It floored me how easy it is to work, how straightforward it is. It is so user friendly it is unbelievable.” Brouwers likes several of Symphony’s core features, including: the ability to save video for up to six months (he had been hoping for 90 days) customisation options (for example, recording only when motion is detected) ability to bookmark video the mobile app, which lets users connect to Symphony via a smartphone or tablet to view and playback video, control pan-tilt-zoom (PTZ) cameras, manage I/O devices, receive alarm notifications, and more. Face recognition analytic Before implementing Senstar’s Face Recognition video analytic, when a suspicious customer was identified through video surveillance, Brouwers would screen capture an image, email it to staff, and ask them to keep an eye out for that person. With Senstar’s Face Recognition video analytic, Brouwers can flag suspicious customers in Symphony. When that person enters the store again, Brouwers is automatically notified. One of our staff had a full beard one day and it was shaved off the next day and the system still picked him up" Brouwers tested the analytic thoroughly and was amazed by its capabilities. “One of our staff had a full beard one day and it was shaved off the next day and the system still picked him up,” said Mr. Brouwers. “That’s what sold me on it.” Symphony and the Face Recognition analytic, deployed on Senstar’s R-Series network video recorder (NVR) hardware, have been running at Cosmo Music since April 2018 and Brouwers couldn’t be happier. Business intelligence applications “It’s everything I dreamed of and more,” he said. From an integrator perspective, NAP, who had significant VMS experience but never used Symphony, thinks the product is a great option for business intelligence applications. “Symphony is the right fit for any application that requires enhanced security such as analytics. It’s superior to many other systems out there,” said NAP President and CEO Dave Koziel. “From a deliver what is promised standpoint, it’s 12 out of 10 on the scale.” Senstar’s Face Recognition analytic adds an additional layer of security to any video surveillance deployment Identify known and unknown individuals Create allow and deny lists, and be alerted when someone on that list is identified Save time and resources with a robust search functionality that lets users look for registered and unknown people in video Search across multiple cameras, and filter search results by match score or date and time Two-factor authentication processes for access control applications
One of the UK’s top business and management schools, the Bloomsbury Institute, has upgraded its access control capabilities to the award-winning ASSA CLIQ Remote wireless locking technology from ASSA ABLOY, the global leader in door opening solutions. Based in central London and formerly the London School of Business and Management, the Bloomsbury Institute delivers full-time undergraduate and postgraduate courses in business, accounting, finance and law, which are awarded by the University of Northampton. ASSA CLIQ Remote wireless locking technology The Bloomsbury Institute has to contend with a high turnover of students each academic year, as well as any changes to staff. The sheer number of people using the Institute’s buildings meant that its existing mechanical master key system was simply no longer feasible, unable to provide adequate protection for areas that might hold sensitive information, such as exam scripts. As a result, the Bloomsbury Institute needed a flexible access control system that would be easy to maintain, granting secure access to individuals as and when needed, while delivering greater key control too. Electromechanical locking system Providing an easy-to-use electromechanical locking system, the ASSA CLIQ Remote solution uses high-end micro-electronics and programmable keys The answer was ASSA CLIQ Remote, which has been installed throughout the Bloomsbury’s Institute’s 7 Bedford Square teaching site, and selected areas within the institute’s 99 Gower Street building. Providing an easy-to-use electromechanical locking system, the ASSA CLIQ Remote solution uses high-end micro-electronics and programmable keys and cylinders to offer flexible control over access rights. The Bloomsbury Institute can now programme and update each key remotely, removing or granting access privileges for the key holder in real time. This allows only those with the necessary authority to obtain access to private areas without inconveniencing others and removes the security risks associated with lost or stolen keys. Remote Key Access ASSA CLIQ Remote also provides a full audit trail for assured peace of mind and has the functionality to create time-defined user keys, only allowing access to an individual for a specified period. This feature is proving invaluable to the Bloomsbury Institute, which plans to eventually convert all cylinders at its 99 Gower Street site to ASSA CLIQ Remote, as part of its expansion plans. Stephane Middleton, Estates & Facilities Manager at the Bloomsbury Institute, explains: “We are committed to the security and safety of student data, which led us to consider upgrading the mechanical master key system that we previously had in place. Using ASSA CLIQ Remote could not be easier. It is saving us countless hours of key cutting and changing cylinders, while significantly improving our key control.” ASSA CLIQ Remote key for enhanced security When a new employee joins the team, the ASSA CLIQ Remote key is the only one they will need"“When a new employee joins the team, the ASSA CLIQ Remote key is the only one they will need, irrespective of how many rooms they may occupy or how many areas they may need access to during their time with us. In addition, the system provides robust security; if a key is lost or stolen, we can cancel it, safe in the knowledge that we are completely secure.” “The service from ASSA ABLOY has been outstanding. The company really made the effort to understand our business and its requirements. During the implementation phase, ASSA ABLOY provided comprehensive training on how to use the system to all staff that have administration rights, while working with our IT team to ensure the systems’ software is uploaded onto their machines.” High-security physical master key system “The best part of the service has been having a dedicated contact that has been onboard since the start, providing us with new updates, support and guidance. This part of the service is proving to be of great value, filling us with confidence to continue using ASSA ABLOY products in the future. Indeed, as we look to expand the sites we operate in, we envisage that all the cylinders will one day be converted to this system.” Simon Wilson, National Sales Manager for ASSA CLIQ Remote at ASSA ABLOY, said: “Our ASSA CLIQ Remote solution combines all the benefits of access control with a high-security physical master key system. The system was easily retrofitted, meaning there was very little disruption to the university during the installation process, and the institute no longer has to worry about the security concerns that come with a misplaced key. Data security “The fact that ASSA CLIQ Remote also offers the capability to log and provide a record of who has entered and exited an area is helping to ensure rooms that hold confidential papers or sensitive information remain secure.” “We’re delighted to help the Bloomsbury Institute revolutionise its key management systems, delivering greater security, flexibility and key control.”
Omagh Hospital and Primary Care Complex opened in 2017, designed by Todd Architects has recently won Building of the Year – Public Award at the Building & Architect of the Year Awards. The complex presents two wards with 40 single in-patient rooms and aims to promote patient privacy and dignity whilst complying with the latest infection prevention and control standards. A further 22 recovery beds are available for patients recuperating from Day Case Surgery. Working with Building Protection Systems and the Primary Health Trust, Comelit Group created a solution to allow access to visitors after ‘normal hours’ when a Department or entrance is locked-down. Ability to communicate There were many different elements that had to be considered carefully when researching how to effectively manage the hospital security systems" The main requirement was for combined Access and Intercom system to divert to a separate location and provide the same ability to communicate with the caller and release the door remotely. Clive Kinnear, Senior Manager – F&S Systems Sales At Building Protection Systems added: “There were many different elements that had to be considered carefully when researching how to effectively manage the hospital security systems. Not least to provide a welcoming and calming environment that supports patients, staff and visitor health and well-being.” “Any security technology must be strategically placed, unobtrusive and not affect the aesthetics. And it is with the intention of creating this balance Comelit Group really showed their true market leading ability in the sector, to understand our intentions and ensure the best, centrally managed door entry solution was installed throughout the complex.” Emergency call points The overall solution was the integration of an Intercom to communicate across the Trust’s IT Network. Door entrance panels were connected and the system programmed to ensure out of hours calls are automatically transferred. This covers main entrances to the building and also Car Parking Barrier Help Stations to assist with car park barrier issues. Comelit Group provided over 50 systems across the whole site, using both its renowned ViP and Simplebus system technologies Comelit Group provided over 50 systems across the whole site, using both its renowned ViP and Simplebus system technologies. A mix of Vandalcom and Ikall Entry panels were used, calling Icona Video monitors. A further range of emergency call points are located in the car park, all centrally managed and provided with a concierge unit facility and off site monitoring, using Comelit’s C-Bridge to connect to the South Western Area Hospital in Enniskillen. Integrated approach Mike Campbell. Business Development Manager at Comelit Group UK concluded: “Providing security for hospitals involves more than the best choice of products and services – it also requires best practices and an integrated approach to ensure security incorporating door entry, safety and convenience.” “The adaptability of our ViP technology allowed us to work with the contractors to supply a high-¬quality system and offer greater flexibility and reliability. By installing this together with our flagship Simplebus solution, Omagh Hospital & Primary Care Complex can achieve maximum communication with no signal loss over the complete grounds. And this is on a 24 / 7 / 365 basis, including car park facilities, for the benefit and security of all staff, patients and visitors.”