PSA Security Network (PSA), the world’s renowned systems integrator consortium, has announced a structure change among its executive leadership team, which affects both PSA Security and USAV. PSA Security Network’s Chief Executive Officer (CEO), Matt Barnette made the adjustments to the executive leadership team to reflect his belief that each team member’s role should be focused. Executive leadership change “We have an extremely talented team at PSA. Over the past six months, I have been evaluating the team structure to ensure we have our vital employees in the correct roles,” said PSA Security Network’s CEO, Matt Barnette, adding “After much consideration, I have made these changes that will help poise PSA for 2022 and beyond. I’m excited for the upcoming year and know this team can accomplish great things.” PSA’s leadership team structure is as follows: Matt Barnette, Chief Executive Officer (CEO) Ric McCullough, President Stephen (Steve) King, CFO (retiring in September 2021) Candice Aragon, Vice President of Marketing and Events Anthony Berticelli, Vice President of Operations Tim Brooks, Vice President of Sales Carol Philp, Vice President of Accounting and Finance Chris Salazar-Mangrum, Vice President of Technology Partners Patrick Whipkey, Vice President of USAV New hire in HR division Tim Brooks, previously responsible for Sales and Vendor Management, will now focus efforts solely on Sales, while Chris Salazar-Mangrum, previously Vice President of USAV, will now focus on technology partners for both PSA and USAV. This change also represents a promotion for Patrick Whipkey, formerly the Director of USAV. In addition to the leadership changes, PSA Security Network has also made a key hire in Human Resources, with the addition of Cate Jenkins and has promoted PSA’s Project Manager, Katie Blough, to the role of Customer Success Manager. These changes reflect the importance of relationships to PSA, both internally on employee well-being and externally on the experiences of members, owners and partners.
PSA, one of the world’s largest consortium of professional systems integrators announced the addition of 3millID to its network. 3millID specialises in working closely, in a consultative approach, with the largest global companies to specify and customise secure key solutions for DESFire reader and credential deployment and transitioning customers from legacy proximity technologies. “3millID is an excellent addition to our line-up of high-security credential and reader suppliers,” said Tim Brooks, PSA’s vice president of sales and vendor management. “The products offered by 3millID are widely used by our integrators and we are thrilled about the new partnership.” Traditional proximity cards 3millID’s offering includes the transition from traditional proximity cards utilising a comprehensive platform supporting Wiegand, secure channel OSDP and mobile credentials. 3millID provides traditional proximity cards, mid-level secure MIFARE credentials, and readers and provides high security, multi-technology DESFire EV2 readers and DESFire credentials utilising mutual authentication and encryption. Enhanced access control systems “Working in partnership with PSA provides a great opportunity to expand 3millID’s market penetration across a large group of leading security integrators,” said John Menzel, 3millID president. “PSA’s reputation for security education and training is paramount as integration companies are in the early innings of what is anticipated to be a decade-long, industry-wide, and upgrading of most existing Proximity and Wiegand-based access control systems to the latest secure technologies including OSDP and DESFire.” Mobile access 3millID also provides readers supporting LEGIC technology and Mobile BTLE credentials and mobile access readers utilizing a proven technology platform. It serves financial institutions, telecommunications companies, healthcare companies, government agencies, transportation companies, technology companies, higher education institutions, and the general industry.
PSA, one of the largest systems integrator consortium announced that it will expand its LenelS2 product offerings. In addition to the feature-rich OnGuard® access control system, PSA will also carry the NetBox™ browser-based, appliance-oriented access control system and the Elements™ cloud-based access control and video management system for purchase by authorised and approved PSA value-added resellers. Advanced physical security solutions LenelS2 is a global pioneer in advanced physical security solutions, including access control, video surveillance, and mobile credentialing and is a part of Carrier Global Corporation, the global provider of healthy, safe, and sustainable building, and cold chain solutions. “LenelS2 has been a valued PSA vendor for many years and has had tremendous success in the PSA network so far,” said Tim Brooks, Vice President of sales and vendor management for PSA. “We are thrilled to expand LenelS2 offerings to our integrators and know how valuable it is for us to provide more best-in-class solutions.” Mobile-first, intuitive UI Elements system includes video management functionality to view live or recorded video The recently launched Elements system is designed to be easily installed and simple to use with a mobile-first, intuitive user interface. Information is available at any time and accessible from anywhere on any device. By leveraging the power of the cloud, businesses benefit from automated updates, reduced on-site maintenance, predictable monthly billing, and minimised training requirements. As a unified solution, the Elements system includes video management functionality, providing system configuration, real-time video verification of alarms and events as well as the ability to view live or recorded video through a single user interface. SaaS solution “Bringing the NetBox and Elements systems into the PSA portfolio reiterates our commitment to their channel,” said Speros Venios, vice president of strategic sales for LenelS2. “The addition of Elements will also provide a new software-as-a-service solution for PSA members.”
PSA Security Network (PSA), the globally renowned consortium of professional systems integrators, has announced the addition of EAGL Technology to its Managed Security Service Provider Program (MSSP). EAGL Technology is a manufacturer of indoor/outdoor IoT wireless gunshot sensors, as well as sensors that can detect vape, car collisions, flood waters and critical infrastructure failures. Active shooter threat detection “EAGL produces solutions that address today’s real-world security concerns,” said Tim Brooks, PSA’s Vice President of Sales and Vendor Management, adding “Its solutions are designed to quickly identify an active shooter threat. We are pleased to add EAGL to our lineup of products.” EAGL Technology was initially developed in the wake of the Sandy Hook tragedy and is now deployed globally in airports, schools, C-suites, commercial offices, convention centers, bus stations and inner cities worldwide. Its product portfolio contains deployment for a variety of industries and venues. IoT sensor technology The PSA Network is an ideal partner for EAGL to offer the IoT sensor technology to its partners" “The PSA Network is an ideal partner for EAGL to offer the IoT sensor technology to its partners, to reach the customers most affected by gun violence and an active shooter threat,” said Boaz Raz, the Chief Executive Officer (CEO) of EAGL Technology. Boaz adds, “The rapid detection and emergency notification capabilities increase citizen and first responder survivability and can also assist law enforcement and first responders in identifying a threat much earlier in the timeline.” Integration with building security system The EAGL system can integrate with almost any building security system. Its wireless gunshot sensors detect gunfire and activate within seconds of shots fired. EAGL will then notify law enforcement of the active shooter threat with a map of the building, showing the location of the shooter and ballistic data of the weapon being used. PSA Security Network’s MSSP program hinges on uniting industry-renowned partners in cyber security and cloud-based security solutions, offering training and certification opportunities and financing options with assistance from PSA.
PSA, one of the world’s largest consortium of professional systems integrators, announced the addition of Dedrone to its Managed Security Service Provider Program (MSSP). Dedrone is a solution provider in the airspace security. “Dedrone provides early warning, identification, location, and mitigation against all drone threats,” said Tim Brooks, PSA’s Vice President of Sales and Vendor Management. “As the market and technology leader in airspace security, Dedrone is an important addition to our lineup of products.” Critical infrastructure facilities Drone technology has advanced tremendously, aiding in surveying, disaster relief, delivery, and a myriad of business and consumer applications. However, in the wrong hands, a drone’s accessibility, capabilities, and ease of flying makes it especially suitable for hacking, surveillance, and terrorism. Dedrone protects organisations from malicious and unauthorised drones by securing the airspace using sensors and software technology. Drones pose a physical and cyber security threat to enterprises and critical infrastructure facilities" “Dedrone is proud to be a part of PSA’s MSSP programme, where together with PSA, we will deliver complete airspace security,” shares Dedrone CEO Aaditya Devarakonda. “Drones pose an increasing and escalating physical and cyber security threat to enterprises and critical infrastructure facilities. PSA’s network of security providers now has access to Dedrone’s market-leading solution to ensure their customers are protected against unwanted or malicious drones.” Drone detection sensors Dedrone smart airspace security utilises best-in-class drone detection sensors to feed data into Dedrone’s cutting-edge software platform. Airspace activity data, including drone type, flight time, flight speed and flight path / location, are automatically reported, enabling security providers to assess their airspace activity in real-time, and prevent drone-based interruptions. Dedrone’s smart airspace security is delivered through their proprietary Airspace Security-as-a-Service (ASaaS) programme and starts with a diagnostic threat assessment. Organisations can determine the scope of their drone activity, and from there, work with PSA and Dedrone to build out a comprehensive airspace security programme that meets the specific threat. PSA’s MSSP programme hinges on uniting pioneering partners in cyber security and cloud-based security solutions, offering training and certification opportunities and financing options with assistance from PSA.
PSA, a large consortium of professional systems integrators, announced the addition of Qumulex, to its Managed Security Service Provider Program (MSSP). Qumulex offers a cloud-based, unified access control and video surveillance solution for physical security integrators that serve commercial markets. Modern progressive web app “Qumulex designs products that make the transition from legacy systems to the cloud, easier and more manageable,” said Tim Brooks, Vice President of sales and vendor management for PSA. “This hybrid model allows customers to be both on-premises and in the cloud without having to entirely replace a legacy system. We are very pleased to add Qumulex to our lineup of products.” Qumulex’s video management and access control system is browser-based, using a mobile-first, modern progressive web app that runs on any device with a browser. The Qumulex open platform assures maximum flexibility for security integrators to choose best of breed cameras, door controllers, switches, analytics, and cloud integrations. Migrate on-premises installations to cloud “We’re very pleased to partner with PSA and provide its members a video surveillance and access control platform to migrate their customers from on-premises installations to the cloud and recurring revenue,“ said Tom Buckley, VP Sales & Marketing on Qumulex. “With Qumulex, dealers have one modern, easy to use platform which they can easily manage all of their customers and provide remote setup and support.” PSA’s MSSP program hinges on uniting pioneering partners in cybersecurity and cloud-based security solutions, offering training and certification opportunities and financing options with assistance from PSA.
PSA Security Network (PSA), the globally renowned consortium of professional systems integrators, has announced the addition of ProActive Data Storage and Monitoring Inc. to its Managed Security Service Provider Program (MSSP). ProActive offers both local and cloud video storage through its patented file reduction solution for surveillance video storage, along with system health monitoring. Affordable video solutions “ProActive is a renowned video monitoring and storage manufacturer,” said Tim Brooks, Vice President of Sales and Vendor Management for PSA, adding “The ProActive team has developed robust and affordable video solutions, providing back-up for critical surveillance data. We are very pleased to add ProActive to our lineup of products.” ProActive is committed to creating affordable video solutions for the entire marketplace, by turning video files into small compressed data files. This compression reduces the amount of hard drives, cloud storage space and upload bandwidth needed to store the videos, resulting in lower video storage costs for customers. System health monitoring Health monitoring feature provided by ProActive pushes notifications to alert the user if their video system is down The health monitoring feature provided by ProActive pushes notifications to alert the user if their video system is down, reducing the chance of losing saved video files. “We are extremely excited about our new partnership with PSA,” said Thomas Maggio, the Chief Executive Officer (CEO) of ProActive, adding “This partnership will help bring our patented technology offering to some of the premier systems integrators in our industry, allowing them to offer a solution for their clients to back-up their important surveillance data.” Cost-efficient cloud storage and data back up By offering affordable cloud storage and health monitoring as a managed solution, integrators possess the ability to create greater customer retention and provide diverse products and services to their end users. PSA’s MSSP program hinges on uniting industry-renowned partners in cyber security and cloud-based security solutions, offering training and certification opportunities and financing options with assistance from PSA.
PSA Security Network, the world’s largest consortium of professional systems integrators, has announced the addition of Alcatraz to its network of partners. Alcatraz delivers facial authentication and mask enforcement solutions to enterprise businesses. Facial authentication platform “With their facial authentication platform, Alcatraz has changed the way companies leverage access control systems,” said Tim Brooks, PSA’s Vice President of Sales and Vendor Management, added “Their touchless access control products are the perfect solution for businesses looking to deliver touchless security in their buildings. Alcatraz is an important addition to our lineup of products.” Alcatraz offers a frictionless and secure physical access control technology Alcatraz offers a frictionless and secure physical access control technology that works with any access control system. It replaces or augments badging as a credential with facial recognition, 3D sensing, and artificial intelligence to enable highly secure and touchless entry into physical locations. Touchless access control solution “The Alcatraz team is very excited to make our facial authentication platform available to the PSA Network. PSA members will be able to immediately begin selling and deploying our touchless access control solution that their customers need right now, to help them safely and securely move employees through their buildings at doors, turnstiles, and elevators,” said Alcatraz Chief Revenue Officer, Tina D’Agostin. Tina adds, “It’s an honour to be selected, as we know that the PSA has an amazing reputation, and the quality of its integrator members is unrivaled,”
PSA announced the line-up of sponsors for ADAPT 2020 virtual managerial conference, for systems integrators. This virtual event, held on October 6-8, 2020, will include sessions on topics ranging from sales, operations, leadership, managed services and more. Participants will have the opportunity to network with other PSA Network members and vendors and gain access to additional tools and resources to help them reinvent their businesses in the post-COVID-19 economy. The event also includes a virtual trade show for sponsors to foster networking and engagement throughout the event and beyond. The content and platform can be accessed at attendees’ convenience for up to a year after the event. ADAPT 2020 “Our partners are the leading product manufacturers, distributors and service providers in the industry,” says Chris Salazar-Mangrum, vice president of USAV. “Their leadership supports the promise in becoming and sustaining the group’s position as the leading technology solutions providers in the markets they serve. We value our partner network and are thankful for their leadership and support with ADAPT 2020.” “We are extremely grateful for all of our sponsors. Their continued support of PSA and our member network make events like ADAPT 2020 possible,” says Tim Brooks, VP of sales and vendor management for PSA. “We are fortunate to partner with some of the best vendors in the market and look forward to a great event.”
PSA, the consortium of professional systems integrators, announces the addition of the STEPS program to its network to assist in bringing people back to work during the COVID-19 Pandemic. STEPS, powered by bSMART® Entry Assessment, produces a straightforward plan that can be operationally effective in two to 30 days. Mitigating business liability “COVID-19 halted business as we know it earlier this year and many integrators are struggling to get their teams back to work as well as support their end users in securing their facilities,” said Tim Brooks, PSA’s vice president of sales and vendor management. “The STEPS program takes the guesswork out of these challenges by providing a customised and detailed roadmap on how to safely get back to work.” The bSMART® Entry Assessment program is designed to provide businesses confidence that they are meeting the needs of staff and customers while simultaneously mitigating business liability. It also supplies businesses and facilities managers with a tactical plan of action to implement the STEPS program at their facilities. This is contracted directly through the systems integrator. Extensive assessment covering “We live in a world of risk and how we respond to risk as a society will determine the lives we live in the future,” said Benjamin Butchko, president of Butchko, Inc. “Entry assessments are a tool to help businesses manage COVID-19 risk while keeping staff safe in the process. The program goal is to find practical ways to meet the challenge head-on.” The STEPS program has an extensive assessment covering everything from value proposition and areas of application, integrator training, equipment acquisition, information gathering, visualisation image capture and more. Ultimately a report is delivered with recommendations, references, budget, etc.
PSA, the consortium of professional systems integrators, announces the addition of Tyco Cloud to its Managed Security Service Provider Program (MSSP). Tyco Cloud is a cloud-based physical security management suite from Johnson Controls developed for video surveillance, access control, intelligence, and integration services on an open and modern micro services architecture. “Tyco Cloud has more than 20 years of experience providing cloud-based security services,” said Tim Brooks, PSA’s vice president of sales and vendor management. “As our industry moves more and more towards cloud-based offerings, Tyco Cloud is an important addition to our lineup of products.” Digital revenue streams Tyco Cloud provides the cost efficiency of software as a service (SaaS) with the simplicity of secure cloud connected hardware. Since its inception, Tyco Cloud has helped customers store and manage over 25 billion minutes of video surveillance in the cloud and is available in 140 countries. "PSA is a leading distributor with a powerful history of delivering best in class physical security technologies as well as the training and support their members need to take advantage of the digital transformation happening in our industry," said Martin Renkis, General Manager of Global Cloud Solutions for Physical Security at Johnson Controls. "We are focused on providing the best solutions to create new digital revenue streams for the PSA members and cost-effective value for their customers." On-premise security infrastructure Cloud computing improves efficiency, reduces IT costs, and streamlines application management, while increasing scalability, availability, security, and convenience compared to traditional on-premise security infrastructure. Integrators in the PSA Network can leverage the power of IoT, big data, and artificial intelligence for security with Tyco Cloud. PSA’s MSSP program hinges on uniting partners in cybersecurity and cloud-based security solutions, offering training and certification opportunities and financing options with assistance from PSA.
PSA, the consortium of professional systems integrators, announces the addition of Mobile Pro Systems to its network. Mobile Pro Systems offers a family of different network/IP based mobile video surveillance systems utilised by many government and commercial entities. “Mobile Pro Systems’ technology is a great addition the PSA’s line card,” said Tim Brooks, PSA’s vice president of sales and vendor management. “They provide flexible and mobile solutions for powering security, network and communications technologies.” Network-based video cameras By combining Mobile Pro Systems’ power-based hybrid platforms and various technologies together, they offer extremely effective products. Mobile Pro Systems utilises network-based video cameras, video management and recording systems, wireless mesh, cellular communications, solar power and video analytics as fully integrated solutions. “We look forward to providing for and serving the needs of the PSA customer. We design our products to be ‘futureproof’, offering the greatest flexibility with components in the industry”, said Steve Dunker, V.P. of Business Development. Mobile surveillance solution “Mobile Pro Systems has professionally engineered purpose-built systems that include the basics and add smart technologies which provide dependability for years of successful operation. Our goal is to provide the user with the optimal mobile surveillance solution.” Mobile Pro Systems’ products are excellent ‘re-deployable assets’ for securing construction sites, utilities or any other facilities deemed as needing ‘critical infrastructure protection’ or CIPs. The securing of these remote areas is being strongly enhanced by Mobile Pro Systems’ solutions as they provide both live/recorded video & alarm solutions that can be monitored and viewed both at the site and from remote locations.
PSA, one of the world’s largest consortium of professional systems integrators, announced the addition of Arxys to its network. Arxys solves complex industry application challenges by leveraging a deep understanding of the complete environment to create a purpose-built, highly optimised appliance solution. “We are pleased to welcome Arxys as a vendor partner,” said Tim Brooks, PSA’s Vice President of Sales and Vendor Management. “Their VideoX line provides an elegant solution to complex problems, helping our integrators bring more value and solidify their client relationships.” Security systems integrators Arxys has been crafting data protection and data analytics appliances for the most demanding organisations for more than 27 years. By combining storage, compute, networking and virtualisation on commodity hardware, Arxys orchestrates the complexity of disparate systems into a synthesised solution. PSA Security is a unique organisation that is delivering superior value to the security industry" “PSA Security is a unique organisation that is delivering superior value to the security industry. Arxys and PSA Security are together bringing new levels of performance, protection and efficiency to security systems integrators,” said Deborah Inman, Arxys’ President. “Our VideoX Appliances are changing the equation for security integrators and helping them win new deals in these challenging times.” Video motion detection VideoX Appliances deliver hardware accelerated technologies like video motion detection and encryption to drive enterprise grade video surveillance recording for leading VMS’s in a powerful, efficient and high-performance network video recorder appliance. Certified and Validated with the world’s leading VMS platforms, VideoX Appliances offer GPU powered video motion detection, enterprise class storage and retention. The VideoX Appliance platform includes Enterprise, Professional and Base models to bring activated hardware acceleration and advanced data protection to mid-size to massive security projects. For more information about Arxys or other offerings from PSA’s trusted partners, users can visit the company’s official website.
PSA the systems integrator consortium, announces it will host an education track with sessions during ISC West in Las Vegas, NV on April 9-11, 2019. The PSA education track will be held exclusively on Tuesday, April 9. Members of PSA Committees, PSA executive leadership team, and other industry experts will lead the six sessions that are included in the PSA Track. The sessions being offered will include: The Emerging Leader: The Change Agent in the Security Industry April 09, 2019, 8:30 AM - 10:00 AM, Sands 308/309 In today’s fast-paced business environment, organisations are in need of innovative and flexible leaders In today’s fast-paced business environment, organisations are in need of innovative and flexible leaders. Emerging leaders should be the agents of change needed to lead their organisations to success. Emerging leaders must rapidly learn and implement fundamental management skills, develop wide-ranging strategic perspectives, and take their leadership to the next level. Attendees will discover key behaviors and essential skills needed in today’s marketplace for the evolving leaders of tomorrow. Moderator: Chris Salazar-Mangrum, USAV Presenters: Anthony Berticelli, PSA; Henry Hoyne, Northland Controls; Sharon Shaw, Google, LLC. Succession Planning: Hiring, Retaining, and Developing Teams To Keep Your Business Running Smoothly April 09, 2019, 10:15 AM - 11:15 AM, Sands 308/309 We’ve all felt the pain of having a key position unfilled for months, getting bogged down behind training plans, or even postponing retirement because there is no identified backfill. Whether you are an owner, manager, or an individual contributor, open positions can have an impact on your productivity. Succession planning for all positions is critical to the continuity of business, employee retention, and short and long-term success for companies large and small. In this session, panelists will identify how to succession plan for all positions, methods to stay on top of the process, and how to keep your company running on all cylinders through change. Moderator: Chris Salazar-Mangrum, USAV Presenters: Anthony Berticelli, PSA; Paul Boucherle, Matterhorn Consulting LLC Building a Culture of Accountability April 09, 2019, 11:30 AM - 12:30 PM, Sands 308/309 How do you get your employees to be more engaged and to take ownership How do you improve the culture of your business? How do you get your employees to be more engaged and to take ownership? To create a culture of accountability where employees are engaged and seek ownership, you start by practicing what you preach. Join leaders in the industry to hear how they work with their teams, discuss best practices, and describe the components that build a culture of accountability. Moderator: Paul Boucherle, Matterhorn Consulting LLC Presenters: Christine Lanning, Integrated Security Technologies; Shad McPheters, Northland Controls; Ric McCullough, PSA RMR: Transforming the Security Integrator April 09, 2019, 1:30 PM - 2:30 PM, Sands 308/309 Now more than ever, it is imperative for security companies to be successful at generating recurring monthly revenue (RMR). Security companies without an RMR component miss out on the steady, long-term monthly income that can be generated from service contracts, remote monitoring services, and other automated features and components end users are increasingly looking for. In this session, attendees will discover how to increase stability in their security company’s cash flow. Additionally, end users will learn about the value of having ongoing support and smooth, reliable operation of their systems. Presenter: Bill Bozeman, PSA Marketing Strategies for Small to Medium Sized Security Companies April 09, 2019, 2:45 PM - 3:45 PM, Sands 308/309 The goal of marketing is to connect your business’ value to the right customer base. Marketing to potential customers is the lifeblood of your security company. It is a simple concept but can take on many different shades. There is no magic bullet. In this session, attendees will examine which strategies may be viable and which could potentially be a waste of company resources. Session attendees will identify which marketing strategies and techniques to utilise and adapt to align within their business and company budget. Moderator: Tim Brooks, PSA Presenters: Robbie Danko, LVC Companies; David Morgan, Security Dealer Marketing; Jamie Goswieler, Vector Firm The Convergence of Cyber and Physical Security- A Shared Responsibility The IP-enablement of security technology has created an ever-growing cyber impact on the physical security industry April 09, 2019, 4:00 PM - 5:00 PM, Sands 308/309 The IP-enablement of security technology has created an ever-growing cyber impact on the physical security industry. While well intended, this convergence has created a new security threat that both public and private organisations are struggling to combat. In this session, attendees will hear about the shared responsibility of the manufacturer, integrator, and end user and the protections that are being implemented to harden physical security systems, along with the challenges that both the integrators and end users face with the implementation of technologies and the convergence of cyber and physical security. Moderator: Gary Hoffner, Photo-Scan of Los Angeles, Inc. Presenters: Andrew Lanning, Integrated Security Technologies; David Brent, Bosch Security
Focus areas include cybersecurity, marketing, leadership, RMR, project management, and technical topics PSA Security Network, an electronic security cooperative, announced it will host an ISC West 2017 education track with sessions and a workshop during ISC West in Las Vegas, Nevada, April 4-5, 2017. Various PSA Committee members, staff, and other industry experts will lead the eight sessions that are included in the PSA Track. Focus areas include cybersecurity, marketing, leadership, RMR, project management, and technical topics including robotics. The sessions being offered will include: Cybersecurity and Security Installations: Hardening IP Connected Physical Security Equipment April 4, 2017, 8:30 AM – 10:00 AM Unlike previous security methods, a properly designed physical security platform unleashes the value of the Internet of Things by aggregating information from people process, data and things. This unleashing brings a cascade of data from IP-enabled devices, machines and business systems connected via unmodified Ethernet. This panel team will discuss commonly used tools to perform network enumeration, how to uncover potential weaknesses in your system, and best practices to better secure your devices. Presenters: Ray Coulombe, Security Specifiers; Andrew Lanning, Integrated Security Technologies; Chris Peckham, Kratos Public Safety & Security Solutions, Inc.; Wayne Smith, Tech Systems, Inc. Recurring monthly revenue structure is at the forefront of news in the security industry RMR Model in the Security Industry: How It Works and Why We Need It April 4, 2017, 10:10 AM – 11:15 AM Recurring monthly revenue structure is at the forefront of news in the security industry. Not only does it provide a critical infrastructure to increase business and company value, but it also allows customers an affordable way to implement a physical security system and to stay up to date with technology. The panel will discuss ways to implement an RMR model, and why it is the future of the security industry. Presenters: Bill Bozeman, PSA Security Network; Kim Tran, Northland Controls; Rob Simopoulos, Advance Technology; Patrick Berry, BluBØX. Cementing Customer Loyalty in Competitive Times April 4, 2017, 11:30 AM – 12:30 PM Do your customers really love you? Or, are you certain or are you guessing? Loyalty comes from building, developing, and maintaining a strong relationship with your customers. Determining both the right attitude and the right behaviours to keep the relationship solid is key in today’s tough market. In this panel discussion, learn to engage with clients and build an atmosphere of trust that will keep your business solid in the heavily competitive environment. Presenters: Paul Cronin, Atrion; Tim Brooks, PSA Security Network; Christine Lanning, Integrated Security Technologies; Sharon Shaw, Tech Systems, Inc.; Mark Krause, Target Corporation. Robotics: Upcoming Legislation and Government Regulations You Need to Know Now April 4, 2017, 1:30 PM – 2:30 PM Robotics are quickly evolving and adapting to many industries and new developments are occurring daily which will affect many industry verticals. While businesses and industries are becoming more aware of the potential impact of robotics technologies on society, they also have the unique ethical and legal challenges which emerge when intelligent machines and humans occupy the same environments. What efforts are being made to address current regulation and legislation? This panel discussion will address what impact these regulations will have on the security industry in the future. Presenters: Bill Bozeman, PSA Security Network; Michael Kobelin, Sharp Robotics Business Development; General William J. Marshall III, New Jersey Institute of Technology; Jack Wu, Nightingale Security. Industry leaders need to manage the risk associated with planned and unplanned departures in key positions Operational Workshop: Project Management in the Physical Security Space April 4, 2017, 1:30 PM – 3:00 PM This session will provide attendees with an understanding of the most efficient processes and procedures to effectively allocate resources to implement physical security programs. Additionally, content will provide security project managers with the application of management best practices to support budget-conscious allocation of physical security resources across an organisation’s portfolio of facilities. Reviewing project life cycle best practices in a collaborative environment will provide best practices to take home and implement immediately. Presenter: Sharon Shaw, Tech Systems, Inc. Leading Through Industry Change: Succession Planning and Leadership in a Merger and Acquisition Market April 4, 2017, 2:45 PM – 3:45 PM Today’s business environment is characterised by near-constant change. It’s an environment where acquisitions and investments are picking up the pace and are modifying the configuration of existing organisations. Industry leaders need to manage the risk associated with planned and unplanned departures in key positions, as well as the prevention of loss of knowledge and relationships that reside with key employees. Managing the impact of demographic shifts in the workplace is a business imperative that executives can no longer afford to ignore. This session will discuss the impact of mergers and acquisitions on a business, as well as creating the right approach to helping their organisations sustain the necessary leadership to support business growth and a smooth succession plan. Presenters: Berry Epstein, Vertex Capital; Eric Yuang, Convergent Technologies; Brent Franklin, Unlimited Technologies; Jim Henry, Kratos Public Safety & Security Solutions, Inc. To protect your organisation, you must take a proactive and comprehensive approach to this quickly increasing risk Increasing Your Brand Recognition Through Social MediaApril 4, 2017; 4:00 PM – 5:00 PM Tapping the vast audience of the social web is a low-cost way to catapult a business brand. This presentation will uncover how to effectively build a company’s brand using social media, which allows organisations to develop new relationships and strengthen existing relationships. This will help drive brand awareness, loyalty, and word-of-mouth marketing. Discover networks which support a company’s brand image, identify valuable content, and outline effective social media strategies. Presenter: David Morgan, Security Dealer Marketing. The 7 Questions they Cyber Criminals Don’t Want You to Ask! April 4, 2017; 2:45 PM – 3:45 PM/ April 5, 2017; 7:30 AM – 8:30 AM All leadership in business has a fiduciary responsibility to protect their company, its shareholders, employees, and customers. Part of this responsibility includes detecting cyber risks and mitigating those risks. To protect your organisation, you must take a proactive and comprehensive approach to this quickly increasing risk. This panel discussion led by PSA’s Cybersecurity Committee will address the top seven questions end users and system integrators make sure they have addressed to reduce the risk of cyberattacks. Presenters: Paul Boucherle, Matterhorn Consulting LLC; Darnell Washington, SecureXperts; Sal D’Agostino, IDmachines; Andrew Lanning, Integrated Security Technologies.