Cliff Dice, President and CEO of DICE Corporation, and Scott Sereboff, CEO of ACK Data, Inc. are pleased to announce that the two companies have joined forces to create “Infinity RECALL,” a new system that stores data in the cloud for a fraction of the cost of traditional storage. Live viewing and data analytics “Infinity RECALL will allow us to store our customers’ data in the cloud forever,” said Sereboff. With a small on-premises device, ACK Data’s Infinity RECALL hardware captures a stream of data from any IP camera and delivers that to the cloud services provided by DICE. For a minimal monthly fee per camera, ACK Data delivers the customer three years of contracted storage as well as a guarantee that the data will be kept forever, which means that the end user can access this data at any time. ACK expects Infinity RECALL to become the new standard by which cloud storage providers deliver to the user" “With a full cross-platform user interface, live viewing of cameras 24/7 and analytic data provided to the customer as a part of the service, ACK expects Infinity RECALL to become the new standard by which cloud storage providers deliver to the user,” Sereboff said. Future of video surveillance technologies DICE Corporation developed an all-new back end that is being used by ACK Data. This patent pending system both adds to DICE’s product portfolio and allows ACK Data to deliver the Infinity RECALL product and system. “In ACK Data, DICE has found a perfect partner to sell our services and to work with us as we move the company into the future of video surveillance technologies,” Dice said. ACK Data and DICE Corporation will be together at the Global Security Exchange (GSX) Security Expo and Conference in Las Vegas from September 24 through 27, 2018. ACK will be accepting new dealers and new customers at the show and DICE will be seeking dealers for a new suite of products.
As a key sponsor at the Summit, Veracity will be promoting its new complete surveillance solution Veracity, a provider of innovative, intelligent solutions that solve real-world IP video challenges in transmission, storage and display, heads to Chicago at the end of March as a key sponsor of the 5th Power Grid Resilience Summit. The utility industry will gather at the Wyndham Grand Chicago Riverfront between 29th-31st March 2017 to hear expert speakers on physical and corporate security and emergency preparedness talk about trends and technologies to the assembly. Veracity new surveillance solution As a key sponsor, Veracity will be promoting its new complete surveillance solution comprised of COLDSTORE™, an innovative storage system that is uniquely and specifically designed for video surveillance, TRINITY™, which allows “smart” IP cameras to record to COLDSTORE without a physical NVR and VIEWSCAPE, the management front end that provides the “GUI” as well as integration tools for systems ranging from access control and biometrics to building management and HVAC controls. VIEWSCAPE provides a lower cost of ownership, both initial and ongoing, thanks to the use of its constituent parts. Each part of the system is specifically designed to reduce costs while simultaneously protecting and preserving data. This is one of the reasons why a major Texas-based power utility chose to use Veracity’s products in an ongoing security rollout. Veracity transmission products VIEWSCAPE provides a lower cost of ownership, both initial and ongoing, thanks to the use of its constituent parts Larger industrial properties can benefit both from Veracity’s transmission products which enable POE connectivity over extreme distances and also from Veracity’s TRINITY system architecture which exploits the benefits of open-platform IP cameras and can record direct-to-storage (COLDSTORE), removing the need for expensive VMS licenses and associated hardware – perfect for large-scale, remote sites which need constant, high definition surveillance. The result is a simplified, in some cases serverless, robust, highly scalable and very cost-effective video management system with innovative features such as camera-level fail-over, optional dual-stream or redundant recording, resilience to network interruptions via internal camera recording, and all the existing benefits of the highly successful and award-winning COLDSTORE surveillance storage system. Mr. Scott Sereboff, Veracity’s VP of Group Sales, will be speaking at the Power Grid Resilience Summit and presenting a case study on the use of Veracity products in the security rollout mentioned above on the Thursday afternoon during the Summit.
TRINITY™ enables IP cameras to record direct to Veracity’s COLDSTORE sequential recording system Veracity, a provider of innovative, intelligent solutions that solve real-world IP video challenges in transmission, storage and display, reflects significant growth through sales of its industry-leading product COLDSTORE™ by a return to this year’s ASIS International. IP solutions Veracity will be demonstrating TRINITY™, the system architecture which enables IP cameras to record direct to Veracity’s COLDSTORE sequential recording system, at ASIS international from 12th to 15th September at the Orange County Convention Center in Orlando, Florida. Industry partners You can meet the team and see Veracity's demonstrations working with camera partners Hanwha Techwin America at booth #2641 and Axis Communications at booth #3101. Their open platform cameras provide the necessary capabilities to create a server-less system using high-performance megapixel camera recording, ideal for unmonitored and remote access systems and easily integrated into PSIM systems. “Innovative products such as COLDSTORE and close partnership initiatives such as TRINITY are essential for our community of installers to help differentiate themselves,” said Scott Sereboff, Global Sales Director and CEO of Veracity USA Inc., “enabling them to deliver high value projects to end-customers with a wide variety of use cases and technical considerations.” Save
The agreement allows SYNNEX to provide the entire Veracity portfolio to its deep channel partner community across North America Veracity, a leading provider of innovative, intelligent solutions that solve real-world IP video challenges in transmission, storage and display, has announced a new distribution agreement with SYNNEX Corporation, a leading Technology Solutions distributor, to provide the entire Veracity portfolio to its deep channel partner community across North America. First class support and service to Veracity community “SYNNEX is a highly regarded and innovative company that provides business-to-business services that help its customers and business partners grow and enhance their customer-engagement strategies,” said Scott Sereboff, CEO of Veracity’s US subsidiary, “Our new agreement is focused on the US and Canada and we look forward to working closely with SYNNEX to ensure we meet the expectations of our channel community and continue to deliver a first class level of service and support across our enhanced footprint.” As part of its value-added services, SYNNEX provides a variety of professional and marketing services, including: demand generation; education and training; pre-and post-sales support; end-user enablement; server assessment; design and integration; product lifecycle support; contract design and assembly; and IT resource planning. In addition, SYNNEX provides a wide range of financial options to ensure that its partners have access to the means to close deals. SYNNEX offers the full range of Veracity products including COLDSTORE, an innovative Network Attached Storage (NAS) system designed for video surveillance systems requiring long duration archives with the highest levels of reliability. SYNNEX also distributes the full range of Veracity transmission products including the HIGHWIRE Ethernet over coax portfolio and the LONGSPAN and OUTREACH families of Ethernet and power extended range devices.
Veracity celebrated its 10th anniversary in October, and has grown from 3 to 50 staff with four offices across the UK & US Veracity, a leading provider of innovative, intelligent solutions that solve real-world IP video challenges in transmission, storage and display, has announced an expansion of its sales team to help it meet increased demand from international customers and partners. Previous role & responsibilities Veracity welcomes Geoff Gritton, an experienced sales executive as part of an expansion of its UK sales team. Gritton is a highly regarded industry veteran with a 20 year track record of sales expertise including senior roles at IndigoVision and Verint. “Geoff has a terrific sales track record with major video surveillance manufacturers and is well-known and highly respected throughout our industry,” says Alastair McLeod, Veracity Group CEO, “He will be yet another huge asset to our team and we are all really excited about Geoff joining us, as he can take us into a whole new range of projects and customers due to his background and experience.” Gritton’s appointment compliments Peter McKee who was appointed as Director of Business Development for Europe last month. Veracity is also in the final stages of hiring two additional staff for its engineering team and an additional member for both its sales support and design teams. Veracity, which celebrated its 10 year anniversary in October, has grown from three to fifty staff with four offices across the UK and US with products sold into more than 40 countries. Through a network of international distributors and high profile OEM agreements including Samsung Techwin and Axis Communications, Veracity has enjoyed growth of roughly 30% per annum over the last 3 years and is on target to exceed that figure during 2015. Invested heavily in EMEA sales expansion “We’re in our tenth straight year of profitable growth and have built up a truly excellent and hard-working team over these years. Veracity has invested heavily in EMEA sales expansion recently with key people now based in France, Germany and the Middle East.” “We’ll be launching a lot of new products in 2016 within all three areas of transmission, storage and display. We are looking forward to another year of strong growth, with surveillance storage shaping up to be the key growth area for us,” McLeod adds. Scott Sereboff, Global Sales Director and CEO of Veracity’s US subsidiary added, “We now have a really talented and experienced team covering UK and EMEA sales, which is exactly what we need for the large surveillance storage projects we get involved in due to the international nature of the industry partnerships we have developed. Geoff will fit in perfectly with the rest of our team and I know he will be very successful in providing customers with exactly what they need.”
Strategic management of costs is important when considering video storage systems Costs are at issue when considering any component of a video system. Strategic management of costs is especially important when considering video storage systems because storage accounts for such a large cost component of networked systems. Gartner’s Total Cost of Ownership (TCO) As enterprise products begin to dominate the video storage market, more attention needs to be addressed to Gartner’s Total Cost of Ownership (TCO), says Jeff Burgess, president and CEO of BCDVideo. This concept takes it beyond the initial purchase costs, and also factors in management and support, the opportunity cost of downtime, and other productivity losses. “It’s especially true these days as more and more, video data is being analysed for business purposes,” says Burgess. “After all, they are counting on it to run their project. The video doesn’t get recorded if the recorder is not working or continually freezing up.” ‘Cost of power, pipe, and people’ Burgess urges integrators and end users to ask themselves: What is the video recorder really costing me over the course of the five-year project? It’s likely a racked solution, so in IT terminology that “costs power, pipe, and people.” “Take the people out of the mix,” Burgess says. “You should not need to roll a truck to the site every time there is an issue. Especially after a warranty service call. The system should automatically accept the replacement drive and bring the data over to it within the existing RAID settings, without the integrator’s on-site presence needed. The integrator really needs to look under the hood to see what else the system can provide other than simply being a storage box or a box of parts from multiple brands, not meant to work together.” Finding the right balance of control, performance, scalability and availability to keep up with and effectively exploit the surveillance data deluge allows organisations to avoid painful and costly upgrades Today’s intelligently-built video solutions provide the integrator with an easy-to-track cost savings over the lifespan of the project versus buying boxes on the cheap, says Burgess. “Today’s savvy integrator realises it doesn’t take many truck rolls to lose all those front-end savings, which are now eating away at their profits.” Camera with SD cards Another cost factor is to focus more on the utilisation of the SD cards in the camera. Utilising cards within the cameras creates a very inexpensive way of adding redundancy to a solution, says Burgess, who notes that most VMS companies can pull the video from the SD cards should there be an interruption in the network or at the head end. Educate yourself Veracity recommends asking a lot of questions to guide system design and minimise costs. What retention time do you need? What would you wish? Do you want to relay on video motion detection, or would you prefer to find a system that allows you to record low frame rate 24/7 and then increase frame rate on motion? Does your storage choice allow you to use low cost drives? Does it use a huge amount of power? Is it overly complex? “Educate yourself about the choices,” says Scott Sereboff, CEO of Veracity USA. “Look around. Consider the alternatives. You have a choice that does not include a RAID storage system with an $800-plus per terabyte price tag.” "Starting with a solution that takes minimal install and tuning, and is proven to scale well beyond current needs, future proofs the system for the short- and long-term for the customer and the integrator", says Jeff Adams, director of sales, surveillance solutions, DDN Storage solutions Balancing performance, capacity and availability Finding the right balance of control, performance, scalability and availability to keep up with and effectively exploit the surveillance data deluge allows organisations to avoid painful and costly upgrades, says Jeff Adams, director of sales, surveillance solutions, DataDirects Network (DDN) Storage solutions. “Performance needs to scale to allow for increasingly demanding playback and/or analytics features. Capacity needs to scale non-disruptively as cameras are added, while resolutions and retention periods may increase over time. Availability at scale is tricky; something as simple as slow rebuild times becomes critical in larger systems – endangering availability and system data integrity.” In addition to new installations, DDN does a healthy business in replacing underpowered infrastructures that deliver on the initial requirements but fail on scaling, says Adams. The most frequent culprits when a video surveillance site fails and needs a significant replacement/upgrade include: single controller architectures, silent data corruption, data loss from secondary failures during drive rebuilds, performance impact of rebuilds, alternates to RAID6 data protection, and lack of experience scaling into the petabyte or multi-petabyte range. Many mid-range video surveillance storage “solutions” take more than a week to install and tune, and cannot handle significant scale, adds Adams. For end users, this limits the ability to add cameras, capacity and demand (playback, analytics and system consolidation). For integrators, this means a lot of “care and feeding,” and frequent completion delays up front, as well as increased support considerations throughout the life of the project. “Starting with a solution that takes minimal install and tuning, and is proven to scale well beyond current needs, future proofs the system for the short- and long-term for the customer and the integrator,” says Adams. It also keeps costs low.
One key misconception is that solid-state drives (SSDs) are going to replace hard disk drives (HDDs) Like many areas of the security market, the field of digital video storage systems has its share of misconceptions and missed opportunities. We called on manufacturers of these systems to set the record straight. Hard disk drives (HDDs) will continue to rule One key misconception is that solid-state drives (SSDs) are going to replace hard disk drives (HDDs), says Henk Van Den Berg, European sales director at Seagate Technology. While it is true that the pricing for SSD is dropping, cost-per-gigabyte for HDD actually goes down as capacity increases – so a 3 terabyte drive is only $30 more expensive than 2 terabyte, for instance, while 2 terabytes costs almost $40 more than 1 terabyte. With SSD, because of the different economics of the device, twice the capacity typically means twice the cost. Due to these economies of scale, HDD will continue to win in the foreseeable future as the technology of choice, says Van Den Berg. “There also persists a widespread misconception that all HDDs are the same, which means that digital storage solutions are often selected based on cost alone rather than suitability – the storage equivalent of putting bicycle wheels on a Ferrari,” says Van Den Berg. “The bottom line is that without the proper drive, even the most sophisticated surveillance system could be rendered ineffective. “As the function of video surveillance evolves, so too must the technological specifications of video surveillance storage solutions,” he adds. An outcome of the one-storage-solution-fits-all misconception is that end users are missing a major opportunity to optimise the efficacy of surveillance systems One-storage-solution-DOES-NOT-fit-all An outcome of the one-storage-solution-fits-all misconception is that end users are missing a major opportunity to optimise the efficacy of surveillance systems, says Van Den Berg. As the uses of surveillance have expanded, the storage solutions available have similarly evolved, tailored to these new functions, he says. “The very first decision [you make] ought to be retention time and storage provider,” says Scott Sereboff, CEO of Veracity USA. “How many specifications are written with little or no thought? The end user needs to be educated on the way one choice impacts another. After all, if you choose 5 megapixel cameras and desire 30 days of retention, this selection may gut your budget. So you can only afford seven days of storage. You may wish you had understood the result of the decision prior to having made it.” Knowing retention times, having an understanding of the effect that camera choice has on it, means that camera selection can be done with the overall goal (i.e., “30 days retention at 7 FPS”) in mind and achievable, he adds. Sereboff adds: “All storage is not created equal, and you don’t have to spend 50 percent of the budget to store your video. Each missed opportunity to educate, to sell with a consultative bent, is a missed opportunity at a wider sale.” Veracity’s COLDSTORE NAS device Veracity’s COLDSTORE is a NAS device, which comes out of the box and into the system as usable storage in 30 minutes to an hour. It uses off-the-shelf hard drives, requires very little power, and even a hard drive failure can be handled with no panic required, says Sereboff. “Storage has followed IT into the complex when it has needed to remain simple,” he says. “The users wants one thing – a reliable storage system that protects data when not needed and produces it when it is needed. As cameras and video management systems become more and more complex, storage needs to be simple, straightforward and something that the end user can point to and say ‘now that I understand.’ This gives the user licence to accept more complexity in other areas, to maximise the use of complex technology, while knowing that the storage systems, the foundation of the whole enterprise, is utterly solid and totally reliable.”It is surprising how many people still think that any network attached storage will work for video, says Jeff Burgess, President and CEO, BCDVideo. “Same with those using traditional IT servers for video,” he adds. “Storage of video is more intensive on the server or storage than traditional IT data. Video servers need to be built in a proper way to manage the bandwidth. Network attached storage needs to be held to the same standard.” "All storage is not created equal, and you don’t have to spend 50 percent of the budget to store your video. Each missed opportunity to educate, to sell with a consultative bent, is a missed opportunity at a wider sale", says Scott Sereboff, CEO of Veracity USA More drives doesn’t mean better performance Just because a storage system can physically expand to much larger capacities, doesn’t mean it can do it well, inexpensively, and with low management overhead, says Jeff Adams, director of sales, surveillance solutions, DDN (DataDirects Network) Storage. “Something we run into a lot is surveillance systems that fail because of scaling issues,” he says. “Anyone can add drives, but adding linear performance, availability and management scaling is something that requires a lot of performance-drive technology behind the scenes.” When video surveillance storage systems fail, Adams says the following reasons are most often cited: Drives kept failing and overall system performance tanked during rebuilds. More/higher resolution cameras are added. Playback requirements increased. Retention times increased. Video analytics are added. Local storage at each site was too expensive to maintain and scale. “All of it can be avoided by going with a consolidated storage platform that delivers full performance, even in outage conditions, and is proven to scale performance and capacity to accommodate increased workloads as well as data growth,” says Adams.
End users in the video surveillance market are looking for higher quality images and to retain those images for longer periods. Also, small- and medium-sized enterprises (SMEs) are turning to networked video surveillance in larger numbers. And video is now finding many uses outside the security market, including business intelligence and customer service applications, among others. These familiar trends are directly impacting the choice of video storage solutions being used in the market. Demand for high-resolution cameras “We are seeing requests for longer periods of video data retention,” says Jeff Burgess, President and CEO, BCDVideo. “One of the factors driving this is legal departments within companies and organisations requesting longer periods to prevent evidence from being destroyed after 31 days. We are also seeing instances of the video and the metadata within that video being utilised for business intelligence, similar to traditional IT applications. Every customer has different reasons for the longer retention, but regardless of that reason, the defining factor is capturing full ROI on having that video data.” Burgess also sees projects utilising both more cameras and higher-resolution cameras. Just one or two years ago, most customers were asking for solutions for 720p and 1080p cameras, he says, but today there are many requests for 2-megapixel and 10-megapixel cameras. “They are also looking for scalability should they want to add more cameras, or simply replace existing cameras with those with higher resolutions,” he says. “These higher-resolution cameras do more than drive up the necessary storage; they also have a severe impact on the bandwidth.” “Today’s proper recording solution needs to be able to ingest the video streams, not just be a box of hard drive bays to cover the necessary storage,” says Burgess. Longer retention period "People are looking more and more for ways to store large amounts of video for a long period of time" Another video storage manufacturer, Veracity, also sees a trend toward longer retention times and better camera image quality. “The market continues the inexorable march toward IP cameras as analogue cameras are replaced and not chosen for new work,” says Scott Sereboff, CEO of Veracity USA. “Disk drive capacity is increasing, which is bad for RAID systems as larger disk drives generally mean longer rebuild times.” He says that drive technology, the physical technology, is very similar to what it was 20 years ago in that the drives are still very sensitive to heat and vibration, which is precisely the environment created by a RAID system. “People are looking more and more for ways to store large amounts of video for a long period of time,” Sereboff says. “The cloud is constantly bandied about with no real definition of the term, and there are limited ways to get the bandwidth needed to deliver huge amounts of data.” Sereboff notes trends toward higher megapixel cameras and larger storage systems go hand-in-hand. “An end user chooses 5 megapixel cameras over 2 megapixel because they are affordable and because the user is sold (rightly or wrongly) on the ‘pretty picture’ part of the pitch,” he says. “This means a more robust network, servers capable of handling large numbers of these cameras, and a much larger storage need. In the same manner, providing a low cost way to store massive amounts of data gives the end user license to purchase more cameras or select higher definition cameras than they had previously considered. Server technology, which allows more cameras to run on one box, means that better cameras can be chosen and longer retention times allowed.” Investing in video surveillance Henk Van Den Berg, European sales director at Seagate Technology, sees the growing influx of small- and medium-sized enterprises (SMEs) turning to surveillance as the most significant opportunity for the industry. While big business may drive the need for larger, high-performance surveillance products, SMEs often understand the need to invest in CCTV but lack the knowledge or expertise to make the right choices, says Van Den Berg. In a cost-sensitive sector, there is often a need to economise, but decisions based purely on price simply won’t fit the bill. “It’s critical that the surveillance storage industry provide options that are fit for what SMEs need, and on a scale that is useful to them rather than the complex systems needed for larger companies,” says Van Den Berg. “Our storage needs inevitably grow in parallel to the increasing quality of the video footage, compliance regulations and the increasing value of the footage due to analytics,” says Van Den Berg. “The capacity of the drives must continue to increase in order to meet the scale of this need.” "It’s critical that the surveillance storage industry provide options that are fit for what SMEs need, and on a scale that is useful to them rather than the complex systems needed for larger companies" Another opportunity comes with the increased use of video surveillance not only for security, but also as a tool for research and analysis, says Van Den Berg. By studying the flow of customers through a store, for instance, a group of marketers can determine the optimal arrangement of products to drive sales. This changing purpose requires a different type of storage solution that allows users to regularly review data on an ongoing basis, rather than the more traditional use of surveillance storage that requires pulling one set of footage from a particular timeframe, he says. Video storage solutions must fit the purpose of whatever system they support, Van Den Berg emphasises. Features such as Idle-3, in which a surveillance system turns on only when activity triggers it, or rescue capability, can provide surveillance experts with important peace of mind that their data is protected, and their system is using resources as efficiently as possible. Customer-driven solutions The surveillance industry is now looking for more tailored, personalised storage solutions, says Van Den Berg. One-size-fits-all won’t work in today’s complex and exponentially growing marketplace. Just one example of a feature that is specifically tailored for surveillance storage is called “write performance.” A standard PC drive regulatory checks to make sure the data is “writes” is readable; for a surveillance storage system, that could mean missing valuable seconds of footage. “Seagate surveillance drives are engineered to write more consistently with fewer breaks to check the readability of the data, thus ensuring that the footage is fully captured, without interruptions,” he says. “The volume, velocity and variety of surveillance data are growing exponentially,” comments Jeff Adams, director of sales, surveillance solution, DDN (DataDirects Network) Storage. “The volume of data in a single surveillance implementation is moving from terabytes to petabytes, stressing VMS and storage scaling. Data velocity is increasing from megabyte to gigabyte speeds with a need for millions of input/outputs (I/Os) consuming more and more resources. Performance in these types of mixed I/O environments is increasingly a top priority, and many traditional systems do not handle variety – both large and small files, as well as both structured and unstructured data.”