According to a recent report published by business intelligence provider IHS Markit, Genetec Inc., a technology provider of unified security, public safety, operations, and business intelligence solutions, was named the world’s number one vendor of Video Management Systems (VMS). IHS-reported results from 2015-2018 also point to the company sustaining a 24.1% CAGR (compound annual growth rate) for the past 3 years in this category. In the Americas, Genetec remains the leading VMS manufacturer by a wide margin for eight consecutive years, with an 18.3% share of this $4.1 billion market. Genetec has also taken the number one position in the $1.7 billion market for back-end video surveillance equipment in the Americas. In the rest of the world, Genetec grew its VMS revenue at a fast rate: In EMEA, Genetec revenues grew by 20.5% in 2018, while in APAC (excluding China), Genetec grew its revenues by 22.5%. IP-based physical security solutions Our independence and single-mindedness have helped us earn the trust of enterprise and government users"“As a privately owned, independent manufacturer of IP-based physical security solutions, we reinvest a much higher proportion of our annual top-line revenue into R&D than most,” states Pierre Racz, President, Genetec Inc. “Our independence and single-mindedness have helped us earn the trust of enterprise and government users. We want to delight the customer. Circumstances have propelled us to be outspoken about privacy and cyber-security.” “These factors, along with good-fortune, strong partnerships and a great team, are some of the factors that explain the appeal of our solutions,” explains Racz. "We will continue to lower the friction with which our customers integrate new sensors and other systems into the decision-making of their operations.” According to IHS Markit (2017 Video Surveillance Market Share Database, 2017 Access Control Intelligence Database, and 2018 ANPR & Detection Sensors Report), Genetec is the only security and public safety solutions developer to hold top-10 global rankings across all physical security industry sectors including video management software (VMS), access control software, and automatic license plate recognition (ALPR) software.
Today, more and more video security cameras are increasingly connected to the internet and transitioning into intelligent sensors that collect significantly more data than video security images alone. However, as this level of connectivity and collection of business-sensitive data becomes more widespread, the threat from cybercrime also rises. This is clearly an issue that affects everyone. After all, nobody is immune from cybercrime, not even the experts, which raises the question: What is the viewpoint of the experts when it comes to data security? Geoff Kohl, Senior Director of Marketing for the Security Industry Association, was keen to get the opinions of those who are experiencing the current situation with regard to data protection, and its impact on video security, first-hand. What follows is an outline of the discussion with Gregor Schlechtriem, Senior Vice President business unit Security of Bosch Building Technologies, a global player in video surveillance, and Pierre Racz, CEO of Genetec, who are world-renowned for their software in the safety and security domain. End-to-end security system According to the experts, data security starts with an end-to-end solution The introduction of a key statistic started the conversation: by 2025, it is expected that 75 billion devices will be connected to the Internet. Clearly, this also impacts video security as it is no longer isolated and part of a ‘closed’ system; it has become part of the IoT. Therefore, the focus cannot remain solely on image quality and the reduction of bitrates; equal prominence must be given to data security. According to the experts, data security starts with an end-to-end solution. For example, the consequences of having an unprotected computer inside your firewall are immeasurable; it’s like an open door to cyber criminals. To successfully minimise the risks the complete video security infrastructure needs to be considered, rather than single components. This is a key advantage of an end-to-end security system that eliminates potential weak links. Secure communication between trusted devices So, end-to-end data security solutions have their advocates, but what makes them so persuasive, and effective? Well, solutions such as those developed by Bosch and Genetec are designed to safeguard communication between trusted devices, ensure that video in transit (streamed) or in storage remains encrypted and any commands and configurations to control cameras and other devices are transmitted via a secure channel (HTTPS). When one side questions the design of the other we accept that the observation is accurate" To achieve this effectively requires collaboration, which is why, according to Geoff Kohl, an ecosystem of trusted partners is invaluable, “Risk is not the responsibility of one company. Everyone has to be working together. Bosch and Genetec are obviously doing this.” To support Geoff’s opinion, Pierre Racz believes that trust is a quality to be earned, not bought. A case in point is the 15-year working relationship between Bosch and Genetec, “The engineers know each other. We have a trusted relationship, so when one side questions the design of the other we accept that the observation is accurate.” Management of massive data In what ways can more focus be applied to data security? Although the basic task of video security systems remains unchanged, new technologies are consistently being introduced that offer new possibilities. An example of this is IP technology which, when combined with the increasing computation power, enables video security cameras to capture images of a quality that was previously unimaginable. GDPR instils an obligation to guarantee privacy by design According to Gregor Schlechtriem, “As the industry moves to delivering great image quality it creates new challenges, like how to intelligently manage the massive influx of data. On the other hand, video security devices connected to the internet and the wealth of their collective data is a fantastic enabler for new opportunities.” Video security has undergone substantial changes and offer limitless possibilitiesHe is also of the opinion that video security data should be viewed as business tool that provides insights to improve efficiency, increase security or create new business opportunities. It is clear that, compared to the earlier days, other departments, like marketing, are getting more interested in video security data. Meanwhile, as CEO of Genetec, Pierre Racz confirms that video security has undergone substantial changes and offer limitless possibilities. The change to a digital (IP) infrastructure enables the use of video analytics that deliver metadata. This metadata adds sense and structure to video data and provides metrics such as speed, direction, colour, size, object class and trajectory. The result of this enriched, more business-focused video data collection is a deeper level of business intelligence. Minimising risks Gregor Schlechtriem is only too aware that this level of connectivity also brings a higher level of risk, “Because there is valuable information included in videos we have to focus more on data security, and think beyond the basic tasks of a security system.” Pierre Racz agrees.A digital infrastructure and connectivity opens up countless opportunities The consequences of being hacked are clearly front of mind for him, “If we turn on the news today we can see the circus that has resulted from the global chaos caused by a recent cyber-breach.” By focusing on minimising these risks, Pierre Racz believes that IoT and the technology enabling us to collect and interpret video data will outweigh the risks and provide improvements in health, and wealth. The key learning here is that a digital infrastructure and connectivity opens up countless opportunities, as expressed by Gregor Schlechtriem, “It is the enabler to generate valuable data for your business, to understand what’s going on with video analytics at the edge and derive invaluable data for situational awareness to improve your business. If you don’t use IP, you miss out.” The change to a digital (IP) infrastructure enables the use of video analytics that deliver metadata Operational efficiency Pierre Racz agrees, “Compared to video cassettes we can provide so much more value with the kind of technology that can be initially utilised for security, but then leveraged for operational efficiency and even shared with other departments, such as marketing.” He also believes that, although the economic lifetime of analog equipment is almost double that of digital equipment, analog is a low pass filter, so image quality is limited to standards established in 1937. As Geoff concludes the interview and the various opinions are assessed, it’s clear that the end-to-end data security solutions such as those employed by Bosch and Genetec are the way forward for video data security. GDPR influence Considering the recent changes in European regulations, Geoff Kohl of the Security Industry Association now invites invited Gregor Schlechtriem and Pierre Racz to briefly share their thoughts regarding GDPR – one of the first official data protection acts – and its impact on solutions and business models. If these regulations are applied to Facebook, the resultant penalty will be $1.6b"Pierre Racz highlights the recent Facebook case, “If these regulations are applied to Facebook, a technologically savvy company with $40b of revenue, the resultant penalty will be $1.6b. There is no better example of why data negligence and fiduciary irresponsibility is simply unacceptable.” Gregor Schlechtriem’s point of view is that GDPR instils an obligation to guarantee privacy by design, therefore it should influence any business model from the moment of conception. “You have to bring the right ingredients to the table to guarantee privacy, it’s the responsibility of the system owner. That’s why we analysed our systems to ensure our technology was capable of meeting the requirements.” And, of course, trust. But the significance of this to people's everyday lives must also be considered; a sentiment which Pierre Racz captures perfectly, “Privacy is our democratic right.”
Genetec Inc, a technology provider of unified security, public safety, operations, and business intelligence solutions, announces two promotions within its executive leadership team. Guy Chenard, has been promoted to Chief Commercial Officer from his previous role of Vice President of Sales. Michel Chalouhi has taken on an international position within the company and is now Vice President of Global Sales. Both executives are based in North America and will travel throughout all geographic regions to set commercial strategy and organisational trajectory for the Genetec physical IP security solutions and operations software business. Genetec has led innovation in security for the past 21 years, posting a global 30% CAGR for the past ten years. Internal corporate growth An executive with Genetec for the past 13 years, Mr. Chenard oversaw the sales group as they quadrupled the size of the global business in the last seven years. Mr. Chenard replaces Mr. Georges Karam, who will remain in a senior advisory capacity focused on internal corporate growth initiatives. In his new role, Mr. Chenard will lead sales, marketing, and customer experience departments across the organisation as they scale the business with new software and appliance offerings focused on intelligence, operations and security. Mr. Chalouhi will drive global sales operations worldwide—ensuring alignment and collaboration among the technical, operational, and sales staff Michel Chalouhi has been with Genetec for 15 years, most recently spending seven years as the Vice President of North American Sales where he oversaw significant growth in regional revenues, as well as the solidification of Genetec as the market share pioneer for Video Management Systems. In his new position, Mr. Chalouhi will drive global sales operations worldwide—ensuring alignment and collaboration among the technical, operational, and sales staff to continue to deliver on the company’s growth plans. Meaningful customer experience “The world has an insatiable appetite for software and connecting end users with our technology doesn’t only depend on the innovation and capacity of our Research & Development team. It also depends on our commercial teams’ ability to actively teach and guide our customers through the labyrinth of sometimes conflicting technological choices, to build and support our channels and end users, and to shape and deliver a meaningful customer experience,” said Pierre Racz, President and CEO of Genetec. “Both Guy and Michel embody the skill, dedication, and passion that we prize at Genetec, qualities that will enable them to drive our business forward and support our ambitious vision for the future.”
The book is an update on video surveillance and innovations in the network video industry The 2nd edition of Intelligent Network Video is a look into how the industry and technology has changed over the last eight years and what we can expect moving forward. Video surveillance update Today, CRC Press released the Second Edition of Intelligent Network Video, by Fredrik Nilsson, Vice President, Americas, Axis Communications, Inc. The book gives readers a comprehensive update on all video surveillance technologies and innovations that have taken place in the network video industry over the last eight years since the first edition was released. “Deciding to write another book was a huge endeavour and I truly couldn’t have done it without the support of many people in the industry, and of course my colleagues at Axis Communications,” said Fredrik Nilsson, VP, Americas, Axis Communications, Inc. “There have been many advancements to technology and changes to the industry in recent years. The first edition was so well received that I was often asked to write another, which served as inspiration to work on a Second Edition.” Thermal imaging and video technologies This Second Edition presents the rapidly changing technology landscape of vastly improved image quality, better system performance, and higher level of intelligence in the systems. All content has been fully revised and updated. Two new chapters were added and cover thermal imaging and hosted video technologies. With more than 50 percent content, Intelligent Network Video, the Second Edition continues to serve as a reference for industry professionals who want to understand the latest technology advancements in modern video surveillance systems. “This book is a ‘must-have’ for seasoned security professionals and freshly-minted security system engineers" Technical decisions for the future “This book is a ‘must-have’ for seasoned security professionals as well as freshly minted security system engineers, as it tethers us to reason, facts and analysis, thus making it possible for us to make good technical decisions about the future,” said Pierre Racz, Founder & CEO, Genetec, Inc. “In the highly competitive business of video surveillance, knowledge becomes power and it is a key differentiator. Whether you are beginning your career in the industry or are a veteran, whether you sell solutions or design and implement them, differentiate yourself by gaining extreme knowledge in video surveillance. Fredrik Nilsson’s, Intelligent Network Video provides everything you need to know and more to shine above everyone else,” said Dan Moceri, Executive Chairman and Co-Founder, Convergint Technologies.
Brent will speak on the conference panel entitled, "A Snapshot into the Evolution of Security Technology" Louroe Electronics, provider of audio monitoring technology in the security industry, is proud to announce that its CEO, Richard Brent, has been selected to present at Securing New Ground (SNG) 2016. SNG, presented by the Security Industry Association (SIA), is the industry's top executive conference and will be held Oct. 19-20 at the Grand Hyatt New York. Security technology panelists Brent will be speaking on the conference panel entitled, "A Snapshot into the Evolution of Security Technology" on Wednesday, October 19. Joining him on the panel will be Pierre Racz, president of Genetec, Martin Huddart, division president of access and egress hardware at ASSA ABLOY, and Tim Purpura, group publisher and vice president of United Publications Inc. Together, they will discuss the challenges manufacturers, developers and security practitioners face in a market where commoditisation, competition and risk constantly redefine security technology. "I am honoured to be given the opportunity to address the stakeholders in the industry that attend Securing New Ground 2016," said Richard Brent, CEO of Louroe Electronics. Brent will also be a featured presenter on SIA's Oct. 4 webinar called, "The Evolution of Security Technology." The webcast will preview some of the topics that Brent, Racz and Huddart will discuss on their panel at SNG.
Given the current trend toward consolidation, the industry has seen more camera manufacturers and software suppliers aligning under the same owner. Bucking the trend is software company Genetec. “Staying independent will help us innovate,” says Georges Karam, who recently joined Genetec as chief commercial officer. “What’s important for the customer is the end-to-end solution, and our integrators can provide that.” Genetec positions itself at the centre of an ecosystem unifying best-in-breed solutions from a wide variety of manufacturers, and the company employs teams of software engineers working constantly to ensure smooth integration of hardware into unified systems. Rooms of cameras and other equipment at Genetec’s Montreal offices, used to test software interfaces, are evidence of the ongoing effort. “It’s hard to do what we are doing at any depth,” says Pierre Racz, Genetec’s president, founder and CEO. “Making software by a non-software company is difficult. Big non-software companies, when they apply non-software corporate organization models, they fail. The industry is a process of natural selection, and there will be fewer players.” Some 27 percent of Genetec’s income derives from “services,” which involve providing support to end users (on behalf of integrators) to ensure proper functioning of the software and a positive “experience” of implementing it (including software maintenance agreements, project management, deployment management, etc.) “We put on our integrators’ hats and their t-shirts and act as embeds on their teams,” says Racz. “We encourage integrators to buy these services from us to ensure a good customer experience. The end user experience is very important to us.” To that end, Genetec works with a “select, highly motivated” channel of 600 of the best integrators in the industry, says Andrew Elvish, Genetec’s vice president of marketing and product management. Genetec integrators require a “depth of knowledge” of the company’s software, Elvish told a group of security industry journalists visiting the company’s office in Montreal. Genetec positions itself at the centre of an ecosystem unifying best-in-breed solutions from a wide variety of manufacturers Genetec is also continuing to expand its software capabilities, and the types of hardware it can tie into its systems. In addition to video, access control and license plate recognition (LPR), the Genetec system is also launching a capability to integrate communication devices (such as intercoms) using Session Initiation Protocol (SIP). Expanding functionality, the software is adding a new module to guide operators’ decisions in response to an unwanted incident to reach a desired outcome. Genetec is also embracing the cloud with enthusiasm. Their “hybrid” approach allows customers to be as premise-based or cloud-based as they feel comfortable, with the ability to transition anytime and with their systems operating seamlessly at whatever level of cloud usage, all invisible to the user. On the marketing side, Genetec is implementing a new initiative called Citywise, aimed at various end user stakeholders in a city and seeking to achieve a more unified approach to how security (and video surveillance) can improve quality of life. “A wider view, in our opinion, brings people closer to a more complete understanding of how security can function in their city,” says Elvish. “Even though we do all sorts of things in a city and go about our daily life in many different parts of a city, we don’t often see the city as a unified environment,” he adds. The new “mindset” in how Genetec approaches cities is built around maximizing the collaboration within cities, which might include the city government and also local transit authorities, medical facilities, education facilities, etc. Genetec software’s “Federation” capability allows multiple security systems to be tied together and accessed as a city-wide whole.
Pierre Racz wins EY's 2014 Quebec Entrepreneur of the Year in the Technology and Communications Category Pierre Racz, president of Genetec™, a leading provider of unified IP security solutions, was named EY's 2014 Québec Entrepreneur of the Year in the Technology and Communications Category. The EY Entrepreneur of the Year celebrates the contribution and spirit of entrepreneurs everywhere. The Canadian program is in its 21st year of honouring the country’s most impressive entrepreneurs from all areas of business. Award finalists are chosen based on their vision, leadership, financial success and social responsibility. The Québec winners were announced at a gala on Thursday, 23rd October 2014 in Montréal. Founded in 1997, Genetec has today become a recognised world leader in developing open-platform, IP-based security management solutions that are used to protect organisations across many industries including city-wide surveillance, transport, retail, education, government, parking enforcement, gaming and many more. The Company employs over 620 people worldwide with operations in 80 countries. "17 years ago, analogue security systems were most commonly used to protect and monitor physical spaces, and users had to accept their inherent limitations. But we had the intuition that the typical analogue point-to-point architecture would be short-lived and set out to pioneer the first fully IP-based security system. Since then, we have extended our expertise in IP security to access control and license plate recognition (LPR). Our success can be attributed to the high level of flexibility and forward-thinking principles that we apply into the development of our solutions, and our corporate culture is an extension of these very same principles; encouraging a dynamic and innovative workforce that is dedicated to the development of cutting-edge solutions and to exceptional customer care. This award is a testament to the creativity, dedication and innovative spirit of our employees worldwide," said Pierre Racz, president, Genetec, Inc.
The impact of the IT department on physical security has been a source of discussion for years. Generally, the influence of IT on purchasing and technology decisions related to physical security systems has been seen as increasing with no end in sight. One industry leader thinks otherwise. Pierre Racz, president, CEO and founder of Genetec, sees the clout of the IT department waning in the age of “bring you own device,” cloud services and greater intelligence at the network edge. “People have lost faith in their IT department,” Racztold at group of industry journalists invited to Genetec's offices in Montreal. “Don't ask them to provision devices. The IT department has lost that battle. We don't want them to control our phones. We don't want them to give us BlackBerries that go through the server so they can censor our mail. We don't want them to be able to block our tablets so we can't listen to music while we work.” Nowadays, Racz says end users go out of their way to avoid dealing with the IT department, which is often seen as an impediment rather than a resource. “Don't ask the IT department to deploy a new application,” he says. “They are so concerned about not disturbing the network that it will take them six to nine months to do anything.” Racz tells about a Genetec customer, a police department, where one end user asked for a slight change in their video system. “We said, sure, call your IT department, and he said 'please don't ask me to call the IT department!" The wide variety of systems that now use the network makes it impossible for IT departments to become experts in each of them. IT departments don't even know how much their end user base uses the cloud, says Racz, who says there is research indicating that IT departments tend to underestimate their organisations' use of the cloud by an average of 35 percent. “IT departments have to rethink what is their role,” says Racz. “Provisioning hardware is no longer the role because we can do that automatically. So if they persist in that, they are going to become obsolete.” With organisations seeking to become more lean and agile, Racz says “users know they have a job to do, and they're not going to let the IT department stop them.” "As more systems go to the cloud, Racz says suppliers like Genetec can easily manage systems centrally and even make required changes to edge devices remotely" As more systems go to the cloud, Racz says suppliers like Genetec can easily manage systems centrally and even make required changes to edge devices remotely, thus diminishing the role of IT. Genetec is promoting increased use of “hybridisation,” referring to a combination of on-premises components and cloud services that function seamlessly. What functions happen where is invisible (and irrelevant) to the end user. He says the approach portends a “new explosion of functionality.” Racz says Genetec is already seeing the approach play out in large systems. The security industry's remaining “naysayers” about the potential of the cloud are “clueless about the challenges you face with large-scale IP,” he commented. The economics point to greater cloud usage, too, as the costs of running a data centre increase. The cost of the computing power might represent only 20 percent of the total, the rest being the rental of floor space, cost of electricity and cooling, etc. The cloud model minimises such costs. Managing systems through the cloud will also help suppliers close the “consumption gap,” which Racz says is the gap between the proliferating number of system features and the end user's ability to use them. Racz points to customers who prefer to keep using a software version that is five or six years old rather than change. Extra costs for suppliers enter the picture if that customer wants to incorporate a new camera, which can require supplier resources, even if a later version of the software would accommodate the camera. To manage the consumption gap, Genetec plans an approach of “continuous integration,” releasing new versions every month or less and managing the changes through the cloud at a “systemic” level. Smarter edge devices enable agility to use the approach throughout a system.
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