Booth number: 8045 Costar Technologies, Inc. is a public company that designs, develops, manufactures and distributes a full range of products for the video surveillance and machine vision markets. Costar consists of five operating companies: Arecont Vision Costar, CohuHD Costar, Costar Video Systems, Innotech, and IVS Imaging. The combined product portfolio consists of surveillance cameras, video surveillance systems, recorders, monitors, lenses, cables, accessories, and cloud-enabled services. For more about their presence at ISC West, we contacted Jeff Whitney, Vice President of Marketing for Arecont Vision Costar, a Costar Technologies, Inc. business unit. In 2005, the technology was extremely new and unproven to the typically risk-adverse security industry Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. One of our companies, Arecont Vision, exhibited in ISC West booth 17147 in 2005, a tiny space on which the hopes of the company rested. At the time AV was focused on pioneering IP megapixel surveillance cameras, but today we are part of Costar Technologies, offering cameras, VMSs, and recorders. In 2005, the technology was extremely new and unproven to the typically risk-adverse security industry. Talking with those who were with the company at time, the enthusiasm of the booth team reached the security dealers and systems integrators who were attending, helping bring megapixel cameras to a much wider audience. Q: What strategies do you use to get the most out of exhibiting at ISC West? The Costar companies have a very deep portfolio of products for the security market, and we bring our latest products from each business unit to ISC West. Attendees come in part to see the latest tech, and we drive our development cycle to have exciting new products to unveil on the show floor. We also have meeting space in the booth to provide one-on-one time with our executives and sales team, while sponsoring free admission to the expo for all who want it. Q: How do you quantify your success at ISC West? What ROI do you receive from the show? Unveiling our latest products and solutions to existing customers and partners is key to a successful event, and ISC West’s large impact on the industry ensures that many will attend. Perhaps even more important is informing those attending of the strength of the Costar product portfolio, including many Made in USA products and services that others don’t deliver. Both help to drive leads for projects in which we can really benefit our partners and end user customers. Each of our companies will participate in meetings, dinners, and events with our customers and partners throughout the days of the show Q: What company activities (outside the show floor) does your company organise each year? A large show like ISC West brings many of the Costar business units together, providing an excellent opportunity to continue bonding as a team, as well as to participate in events beyond the show floor. Each of our companies will participate in meetings, dinners, and events with our customers and partners throughout the days of the show. Q: What sets ISC West apart from other trade shows on the calendar? ISC West brings a very large number of interested, security-focused systems integrators, dealers, consultants, and end user customers all to one place for a three-day expo. That audience and opportunity to share our message validates the investment any large show requires from Costar or others. While some industry events have struggled to find and maintain their audiences, ISC West continues to deliver quality, knowledgeable attendees from across the Americas and around the world. The show differs from other events we do, which are typically regional in attendance or focused more on specific vertical markets.
Arecont Vision Costar, the industry provider of IP-based megapixel cameras and video surveillance solutions, announced its key product portfolio, business plans, and executive leadership team following the initial launch of the business in July, 2018. The new company is a business unit of Costar Technologies, Inc. (OTC Markets Group: CTSI), a Coppell, Texas-based corporation that designs, develops, manufactures, and distributes a wide range of proven products for the video surveillance and machine vision markets. Arecont Vision Costar continues to base its headquarters, R&D, manufacturing, and support facilities in Glendale, California in Los Angeles county, taking over the building formerly occupied by its predecessor business, Arecont Vision, LLC. The majority of employees and the executive leadership team transitioned to the new business, as did all existing products, technologies, patents, and trademarks of the original company. Arecont Vision Total Video Solution The Total Video Solution is composed of the industry’s leading megapixel cameras, cloud-enabled video management software, and cloud-managed video recorders“We’re very excited to have a new beginning for Arecont Vision Costar, with a great strategic fit that builds on our predecessor’s pioneering legacy of megapixel camera technology leadership, while leveraging the resources and expertise of Costar Technologies,” stated Raul Calderon, President, Arecont Vision Costar. “The result is that our customers can be confident not only of our financial health and long-term future, but also in purchasing our new Arecont Vision Total Video Solution to meet their surveillance system needs.” The Total Video Solution is composed of the industry’s leading megapixel cameras (MegaIP and ConteraIP series), cloud-enabled video management software (ConteraVMS and ConteraWS web services), and cloud-managed video recorders (ConteraCMR). Authorised security dealers and system integrators are able to offer a complete, cyber-secure, and web-enabled solution, or any of the individual product series in integration with the customer’s existing cameras, video management software, or recorder platforms. ONVIF compliance and the company’s API - available through the Technology Partner Program - help to ensure the best possible integration with 3rd party hardware and software. Expanding Costar’s video surveillance platform The original Arecont Vision, LLC was founded in 2003 and announced a reorganisation under voluntary Chapter 11 on May 14, 2018. This was undertaken to clear the company of outstanding debt and to simplify the sale of the entire business in order to secure new investment. Costar was the winning bidder, and the transaction was completed on July 13th, 2018 with the launch of Arecont Vision Costar, LLC. The acquisition of Arecont Vision expands the Costar Technologies’ video surveillance platform by strengthening our product line" “The acquisition of Arecont Vision expands the Costar Technologies’ video surveillance platform by strengthening our product line,” said James Pritchett, President and Chief Executive Officer, Costar Technologies, Inc. “This purchase supports Costar’s strategy to become a leader in the video surveillance industry, transitioning from a value-added OEM product company into a manufacturing and design business. Along with our other recent acquisitions, the Arecont Vision acquisition increases our manufacturing and design from approximately 50% to 75% of our revenue.” Improving sales and technical support “We intend to continue developing new technologies, products, and solutions to better serve our customers, partners, and the industry overall,” continued Mr. Calderon. “Improvements are currently also underway in our quality assurance processes, and in improving both our sales support and technical assistance programs.” Mr. Calderon, formerly Chief Operating Officer and General Manager of Arecont Vision, LLC now serves as President of Arecont Vision Costar. Kyle Parker is VP, Americas Sales, Sanjit Bardhan, VP, International Sales, and Mitch Fagundes, VP, Global Strategic Accounts. Brad Donaldson continues as VP, Product Development, Jeff Whitney, VP, Marketing, and VP of Finance is Edmond Deravanessian.
Eagle Eye Networks, the global provider of cloud-based video surveillance solutions, and Arecont Vision Costar, the IP-based megapixel camera and video surveillance solutions, announced a partnership for supporting next generation Arecont Vision MegaIP cameras on the Eagle Eye Cloud VMS. “Many of Arecont Vision’s customers have long been demanding a secure and robust commercial cloud solution for their VMS,” stated Dean Drako, CEO of Eagle Eye Networks. “Our partnership with Arecont Vision now provides these customers with the solution they’ve been waiting for.” The following series of Arecont Vision MegaIP megapixel camera families are supported: MegaDome G3 MicroDome G2 MicroDome Duo Eagle Eye Cloud VMS “We are excited to partner with Eagle Eye Networks and expand cloud video management system options for our customers around the globe,” stated Jeff Whitney, Vice President of Marketing, Arecont Vision Costar. “A strong Cloud video management system that supports our popular MegaDome G3, MicroDome G2, and MicroDome Duo cameras from the Made in USA MegaIP series will be well received.” Additional Arecont Vision camera families will be added per customer requests going forward. The Eagle Eye Cloud VMS supports a wide variety of IP, Analogue, and HD-TVI cameras from hundreds of manufacturers.
Arecont Vision®, the provider of IP-based megapixel camera technology, has announced that Jemez Technology LLC has joined the Arecont Vision Technology Partner Program. Jemez Technology provides the industry with advanced and cost-effective video surveillance technology for critical asset protection. Visual Evidence For Investigations “We are excited to further develop our partnership with Arecont Vision”, said Mel Duran, CTO of Jemez Technology. “Arecont Vision SurroundVideo® G5 180° panoramic multi-sensor cameras are a perfect fit with our Eagle-i VIR™ software analytics. The comprehensive coverage of the camera enables Eagle-i VIR to see more than with a typical single device, providing an even more effective force multiplier for security teams, real-time event alerts for reduced enterprise risk, automated PTZ tracking, and high quality visual evidence for investigations.” Eagle-i VIR systems are designed for real-time threat detection and tracking, while simultaneously providing the highest degree of situational awareness to first responders. Traditional video surveillance systems often fall short of this measure. The Jemez Technology products are proven superior for long-range, wide-area, and day/night surveillance applications - when motion detection, simple trip wire detection, and direction tracking routines in standard video analytics won't get the job done.Eagle-i VIR surveillance solutions provide state-of-the-art threat detection, tracking, and notification capabilities” State-Of-The-Art Threat Detection “Eagle-i VIR surveillance solutions provide state-of-the-art threat detection, tracking, and notification capabilities,” said Jeff Whitney, Vice President, Marketing, Arecont Vision. “In critical verticals like asset protection, infrastructure, airports, homeland security, and public safety, combining Jemez’ Eagle-i VIR with the ultra-high resolution, multi-sensor cameras from Arecont Vision is an excellent solution for the most critical applications. The unique cybersecurity protection of Arecont Vision cameras, thanks to the in-house developed Massively Parallel Image Processing (MPIP) architecture and FPGA ICs, make this an ideal joint solution for our mutual customers.” Through the Arecont Vision Technology Partner Program, sales, development, and support contacts are established between the two companies to better engage with end user customers and integrators, integrate new features and technology, and quickly resolve any customer support issues. As part of the program, Arecont Vision cameras are in the Jemez Technology test labs, while Jemez Technology software is available in the Arecont Vision MegaLab™ test and certification facility.
Arecont Vision, producer of IP-based megapixel camera technology, has announced that Allied Telesis, Inc. has joined the Arecont Vision Technology Partner Program. Allied Telesis is a provider of hardware and software products that build secure, feature-rich, and scalable data exchange solutions. “Arecont Vision prides itself on being an engineering company that designs, engineers and manufactures its own products, just like us,” said James Mustarde, Vice President of Marketing for Allied Telesis. “We share the same go-to-market strategy, making this an ideal partnership. We see a future of pairing our advanced networking solutions with their vision systems and offering a ‘certified and tested’ solution.” Ensuring network evolutionThe focus of Allied Telesis fits naturally with the Arecont Vision cybersecurity leadership of megapixel camera technology" Allied Telesis is universally recognised for innovating the way in which services and applications are delivered and managed, resulting in increased value and lower operating costs. In a world moving toward smart cities and the Internet of Things, Allied Telesis pushes networks to the edge to meet new challenges. Allied Telesis smart technologies ensure that network evolution can keep pace, and deliver efficient and secure solutions for people, organisations, and ‘things’ – both now and into the future. “The focus of Allied Telesis fits naturally with the Arecont Vision cybersecurity leadership of megapixel camera technology,” said Jeff Whitney, Vice President, Marketing, Arecont Vision. “The Arecont Vision-developed Massively Parallel Image Processing (MPIP) architecture and our use of FPGA ICs provides unique cybersecurity protection and upgradability for every camera that we build. With our 5th generation of this architecture, Arecont Vision cameras are unique in that they cannot be maliciously repurposed through or for use in cyberattacks on other networked devices.” A partnership of development Through the Arecont Vision Technology Partner Program, sales, development, and support contacts are established between the two companies to better engage with end user customers and integrators, integrate new features and technology, and quickly resolve any customer support issues. As part of the program, Arecont Vision cameras are in the Allied Telesis test labs, while Allied Telesis network equipment is in the MegaLab test and certification facility.
Arecont Vision®, a provider of IP-based megapixel camera technology, has announced that Pivot3, a provider of hyperconverged infrastructure (HCI) solutions, has joined the Arecont Vision Technology Partner Program™. Pivot3 HCI products will be available for testing in the Arecont Vision MegaLab™ integration facility as part of the new agreement. Pivot3 data-intensive hardware “We are honoured to be part of the Arecont Vision Technology Partner Program,” said Brandon Reich, General Manager, Surveillance, Pivot3. “With Arecont Vision, we gain a strong partner within the megapixel video surveillance industry that produces high quality camera products that will benefit Pivot3’s rapidly growing customer base.” Pivot3 HCI platforms offer software-defined SAN storage and server infrastructure in cost-effective, off-the-shelf server hardware. Purpose-built for demanding, data-intensive video surveillance workloads, Pivot3 provides the highest levels of performance, resiliency, and availability so that critical video surveillance data is stored without loss, protected from any failures, and always available when and where it is needed most. Modern video surveillance “The innovations that Pivot3 has developed around hyperconvergence complement the megapixel camera technology leadership that Arecont Vision continues to bring to the surveillance industry,” said Jeff Whitney, Vice President, Marketing, Arecont Vision. “Our customers benefit from innovative, reliable, and cyber-secure Arecont Vision cameras, and are often in a search for a resilient, enterprise-class infrastructure to get the most out of their video surveillance systems. Like Arecont Vision, Pivot3 is easy to manage, simple to deploy and scale, and is designed to handle the requirements of today’s modern video surveillance technologies.” Through the Arecont Vision Technology Partner Program, sales, development, and support contacts are established between the two companies to better engage with end user customers and systems integrators, validate integration of new features and technologies, and quickly resolve any customer support issues.
Arecont Vision, a provider of IP-based megapixel camera technology, has announced that Ipsotek, a provider of scenario-based video analytics, has joined the Arecont Vision Technology Partner Program. “Participating in the Arecont Vision Technology Partner Program is natural fit for Ipsotek,” said Bill Flind, Ipsotek Chief Executive. “The excellent image quality from the Arecont Vision cameras allows the VISuite to apply multiple behavioral descriptions simultaneously or in predefined sequences. It is these scenario combinations that create an exact description of the target behavior, thereby giving dependable real alerts and dramatically reduced false alarms.” Real-time video content analysis Ipsotek’s VISuite is a real-time video content analysis (VCA) solution with a unique combination of software running on purpose-built hardware. The solution is customisable and lends itself to customer requirements in a wide variety of environments and scene settings. The unique differentiating factors between VISuite and other VCA solutions are the low false alarm rates, high detection rates, and the ease of configuring the system that the Ipsotek solution offers. “Combining the outstanding image quality and the reliability of Arecont Vision cameras with Ipsotek analytics for perimeter protection, intrusion detection, investigation, and forensics results in a very valuable solution for our customers,” said Jeff Whitney, Vice President of Marketing, Arecont Vision. “Systems integrators delivering the joint solution will provide award-winning technology from both companies and the best possible integration and ongoing support.” Product integrations and availability Through the Arecont Vision Technology Partner Program, sales, development, and support contacts are established between the two companies to better engage with end user customers and systems integrators, validate integration of new features and technologies, and quickly resolve any customer support issues. As part of the program, Arecont Vision cameras are in the Ipsotek test lab, while the Ipsotek VISuite solution is available in the MegaLab test and certification facility in Los Angeles, California.
Arecont Vision created the category of multi-sensor panoramic cameras back in 2006. Now the market is taking off, and many manufacturers now offer panoramic cameras. I recently spoke with Jeff Whitney, Arecont Vision’s Director of Marketing, on the current market for panoramic cameras, and also about some other hot topics – from cybersecurity to making the installer’s job easier. SourceSecurity.com: Where do you see the category of multi-sensor panoramic cameras going from here, and how does Arecont Vision continue to differentiate itself as the market becomes more crowded? Jeff Whitney: When Arecont Vision launched the industry’s first multi-sensor panoramic cameras, we knew we had something that would disrupt the industry. A single panoramic camera can cover 180 or 360 degrees for outstanding video coverage, indoors and out, enhancing situational awareness, and reducing the number of required cameras all at the same time. Legacy PTZ technology can’t compete with that, being expensive, including many moving parts that can fail and require maintenance, and unable to cover the entire scene uninterrupted. It was a lonely effort to bring that message to customers 10 years ago, but many manufacturers have now copied the idea – and in some cases our designs – with varying levels of success. Competition is always good for any industry, including security. Other vendors are now picking up our message about the benefits of multi-sensor cameras, spreading the word across the industry with a louder voice than one company alone can deliver. "Other vendors are now pickingup our message about thebenefits of multi-sensor cameras,spreading the word across theindustry with a louder voice thanone company alone can deliver" Arecont Vision remains the leader in this space and remains easy to differentiate from all the copies. We are in our 5th generation of the SurroundVideo 180- and 360-degree four-sensor panoramic camera series, with multiple generations of new technologies and features incorporated into each series. Our competitors remain early-generation products. In 2014 we ramped up the SurroundVideo family even further, introducing the multi-sensor omnidirectional family of products. SurroundVideo Omni offers four independent sensors on a 360-degree track, which can be pointed individually in just about any desired direction. This makes an Omni ideal for intersections – indoor hallways or outside covering streets – or any open space indoors or out that needs to cover an area for enhanced situational awareness. In 2015 we introduced SurroundVideo Omni G2, which adds remote focus sensors. SourceSecurity.com: End user customers want great images and dependable systems, but integrators want systems that are easier to install. How are Arecont Vision’s product designs evolving to make the integrator’s job easier? JW: All of Arecont Vision’s camera families offer remote focus capability, and where appropriate, remote zoom as well. These features can reduce dramatically the integrator’s time at the job site. They can hang the camera quickly, point the sensor in the general area to be covered and then remotely focus the camera at their leisure over the network. The installer no longer has to balance a laptop or tablet computer while perched atop a ladder or lift in order to focus a camera. Arecont Vision also bases our megapixel camera designs on our FPGA (field programmable gate array) technology. We load our firmware, with all the options and features included in the camera, onto the FPGA, instead of having to add additional circuit boards and components that take up space. The result is that our cameras are typically much more compact that those of our competitors, and easier for installers to handle. When we combine that with multiple generations of experience in reducing camera size, cameras like our SurroundVideo Omni G2 are much smaller than our closest copies made by competitors, and while all our cameras are quite rugged, they are often lighter than those of our competitors as well. "Arecont Vision’s camerafamilies offer remote focuscapability, and whereappropriate, remote zoomas well" Our efforts to help the integrator have also focused on our designs. We are using more magnets in our dome camera designs, including our MegaDome® 4K series. The installer screws a base plate in place, then slips on the rest of the camera enclosure which is held in place magnetically while he screws it in. Similarly, the dome is held in place magnetically until screwed down. While this may sound simple, the light weight of the camera, the remote focus capability, and the use of magnets during installation all can dramatically simplify and speed up installation for the integrator. This allows less time to be spent at the job site, reducing labour costs. SourceSecurity.com: Cybersecurity is suddenly a big issue in our market. What is Arecont Vision’s take on cybersecurity, and how are you making sure your cameras are safe from cyber-threats? What are you hearing from customers about their need for cybersecurity? Arecont Vision megapixel cameras are uniquely protected from many types of cyberattack. We have incorporated features like 16-character ASCII passwords into all our recent designs and provide education of cybersecurity risks and best practices through our Arecont Vision University free of charge to our systems integrators. We also go much further. The September 2016 Distributed Denial of Service (DDoS) attack on French hosting firm OHV and on Krebsecurity.com has been reported to have used over 140,000 network cameras and DVRs that were turned into robots (or bots). That was followed on Oct. 21, 2016, by a major DDoS attack that lasted for 11 hours and is estimated to have resulted in 100 million U.S. dollars of lost revenue. Arecont Vision cameras were not used in any of these cyberattacks. The reason is the FPGA (field programmable gate array) chip at the heart of all our cameras. This is a custom-designed integrated circuit (IC) on which we run our proprietary firmware “bare metal.” We do not use common operating systems like Linux, which is commonly used in network cameras, DVRs, NVRs, computers, and many other electronic devices. This is an important point, because operating systems like Linux have security vulnerabilities that can be used to gain root access to the device and make a cyberattack possible. Operating systems like Linuxhave security vulnerabilitiesthat can be used to gain rootaccess to the device and makea cyberattack possible Should a hacker gain access to one of our cameras or somehow obtain the ID and password, they could access the camera just like any other device. They could access the setup menu, and make adjustments or shut the camera down. However, without a common operating system like Linux, the attempt would fail to turn the camera into a bot or launch cybersecurity attacks on other cameras or devices across the network and the Internet. Our cameras are best at combining ease of installation and use while securing them from becoming a participant in cybersecurity risks. The industry overall needs to continue to grow its cybersecurity awareness. Cameras from many manufacturers need to be redesigned to eliminate the risk of being used in cyberattacks for the benefit of those well beyond the security and surveillance industry. Arecont Vision has embarked on a programme to increase cybersecurity for all of our own camera designs, and I have become a member of the Security Industry Association’s Cybersecurity Advisory Board specifically to help educate and move the industry forward in awareness and adoption of best standards. SourceSecurity.com: How is Arecont Vision responding to the trend toward commoditisation of video cameras? JW: Analogue and standard resolution IP cameras continue to play a role in the consumer and low-end professional surveillance market. There is risk of commoditisation in those areas as price rules over features and capability. The mid- to high-end professional surveillance market remains quite different. There is still considerable growth potential across the board for megapixel cameras. The technology is continuing to be developed, improved, and upgraded, and thus commoditisation really only rears its head in the lower range of camera offerings around 2-3MP based on price. Customers in this space focus on price and “good enough” cameras that often would not match the quality of more expensive competitive versions. The reality of lower-priced cameras only becomes clear when an integrator or customer takes the time to evaluate cameras side-by-side. Then it is usually quite evident that cameras that claim to offer the same resolution don’t always offer similar image clarity, correct colours, low light performance, or any of a host of other issues. Arecont Vision continues to invest heavily in R&D to add new features and capabilities, while coming up with new designs. We believe our products’ performance, reliability, and features will continue to make a difference in the marketplace.
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) in the United States fosters health insurance coverage for workers and their families, and requires national standards for electronic health care transactions. The law’s privacy provisions include protection of information related to any individual’s health status, provision of health care, or payment for health care. There are also additional health privacy laws specific to California. Internationally, there is a patchwork of health privacy laws around the world, from Argentina to Uruguay, including laws throughout Europe, Central Asia and Australia. Role of physical security in safeguarding data Physical security systems can play a big role in helping to keep patient information safe and private, as required by various laws. For example, AMAG has developed new capabilities within its Symmetry family of products that allow healthcare institutes to demonstrate their compliance with HIPAA. Compliance reporting is a key area and has been a focus for AMAG, says Dave Ella, Vice President of Product Marketing, AMAG Technology. Hospitals and healthcare facilities install AMAG’s Symmetry access control system and Symmetry CompleteView Video Management to manage and control access and provide HIPAA compliance throughout their buildings and campuses. Security plan policies and procedures need to protect a healthcare facility, says Ella. Automatically reviewing access permissions for employees, contractors and visitors on a regular basis is a key aspect of the plan, and AMAG’s Symmetry CONNECT product is designed for that purpose. Also, capabilities within the system make documentation of adds and changes to the security system more straightforward. They include the ability to add drawings, documents and notes to any device within the system. Demanding regulatory environment Legislation like HIPAA, which establishes U.S. standards for privacy and security, impacts hospital access control policies and procedures, says Sheila Loy, Director Healthcare Strategies, North America, HID Global. In fact, HIPAA is just one element in a demanding regulatory environment. The need to comply is complicated in hospitals by security threats in an environment with high traffic volumes and complex staffing requirements, Loy adds. For instance, in California, hospitals must report any security breach event, after which the California Department of Public Health (CDPH) checks policies, practices and audit trails, and executes inspections and assesses fines. Today’s access controlplatforms enable hospitals toimprove risk management andcomply with new legislationor regulatory requirements Often, hospital administrators must also follow federal guidelines established by the Centers for Medicare and Medicaid Services (CMS) that, at times, conflict with state rules and result in fines. Other entities that set security guidelines include the Joint Commission accreditation and certification body, which has oversight for physical building security, water, safety, fire, and other security processes; and the Det Norske Veritas (DNV), an independent foundation that works with healthcare authorities and providers to manage risk and improve healthcare delivery. Today’s access control platforms enable hospitals to improve risk management and comply with new legislation or regulatory requirements. For instance, HIPAA imposes strict requirements for accessing medical records, which may necessitate the use of a smart card to enter secure areas or to access IT networks that store patient information. HID Global offers comprehensive healthcare security solutions to create a safe, compliant environment for patients and employees. The company’s solutions: provide secure access to healthcare facilities and supplies; enable hospitals to identify and manage hospital visitors; provide electronic audit trails to protect patients and staff; ensure HIPAA compliance for patient records; and enable organisations to leverage existing access control cards for additional services to offer convenience and create operational efficiencies. Need for versatile authentication platform Health data is at least as valuable as financial data in the online banking industry, where a layered system approach is used to ensure that appropriate risk mitigation levels can be applied, says Loy. Even though patients don’t access healthcare information as frequently as do online banking customers, and aren’t protected by the same regulatory compliance requirements, they can benefit from the same multi-layered authentication mechanisms, both inside and outside the hospital. Healthcare organisations need a versatile authentication platform with real-time threat detection capabilities in order to effectively implement the critical five layers of security including user authentication, device authentication, transaction authentication with pattern-based intelligence, browser protection, and application security, says Loy. With video surveillance, cameras must be positioned in such a way that they don't violate HIPAA laws Access control systems can be used to help protect access to patient records and other controlled materials, adds Robert Laughlin, President, Galaxy Control Systems. By using higher-security credentials for access control readers, such as biometrics, medical facilities can increase their confidence levels that they are only providing access to authorised individuals and creating an audit trail for reporting or review. Galaxy access control systems can be integrated with a wide range of readers, including high security biometric readers. Ensuring privacy with video surveillance Video systems are also impacted by HIPAA in the United States and by similar privacy legislation around the world. When a physical security system is installed in a healthcare environment, patients’ privacy must be protected according to HIPAA’s specific rules, says Jason Ouellette, Product Line Director – Access Control, Tyco Security Products. A patient’s PII – or personally identifiable information – must be protected. PII is any information that can be used to uniquely identify, contact or locate an individual, or that can be used with other sources to uniquely identify a person. With video surveillance, cameras must be positioned in such a way that they don’t violate HIPAA laws, says Ouellette. If a camera is pointed to a computer screen or something else that contains a patient’s PII, there must be an option to draw a privacy window within the frame so that a patient’s sensitive information isn’t easily accessed or compromised. HIPAA and similarrequirements can indirectlyimpact video systems inways not thought of beforethe advent of megapixel surveillance cameras Challenge of megapixel cameras Furthermore, the use of megapixel cameras can increase the challenge. HIPAA and similar requirements can indirectly impact video systems in ways not thought of before the advent of megapixel surveillance cameras, says Jeff Whitney, Arecont Vision’s Vice President of Marketing. On one hand, video surveillance systems are more effective than ever at protecting medical records storage and access to other confidential information. On the other hand, it is now equally important to consider the field of view of a high-megapixel camera, says Whitney. A camera placed over a cashier may yield images with discernible credit card numbers of a screen within the field of view, of documents, or of the credit card itself. Medical records may similarly be picked up in detail by a high megapixel camera. Therefore, it is necessary to ensure that the integrator selected to install a video surveillance system understand the objective of each area of coverage, and what should not be included. Integrated security systems aid faster compliance Faced with a number of local, state and national regulatory guidelines, security directors within healthcare facilities must be able to improve hospital security and insulate the organisation from potential liability claims, says Kyle Cusson, Business Development Manager, Healthcare, Pelco by Schneider Electric. “That means implementing a surveillance system that allows multiagency cooperation and response,” he says. “Keeping all of this in mind, having a video surveillance system that integrates with the necessary emergency and fire alarm systems, access control and other systems can promote an institution’s compliance with regulatory agencies by providing proof that the organisation’s assets are safe and secured.” Finally, there is the issue of access to video. In today’s regulation-focused market, healthcare organisations must strictly control who has access to video, says Brandon Reich, Senior Director of Surveillance Solutions, Pivot3. Servers and storage are typically easier to secure because these devices are traditionally deployed in controlled locations, sometimes on closed networks and often under the supervision of IT. Client access is more difficult to control – security personnel, management and even first responders need access to video, and their devices are typically unsecured. This can translate into a potential HIPAA violation, especially if data is access by unauthorised people. Read Part 10 of our Security in Healthcare series here Save Save Save
Part 5 of our Security in Healthcare series It’s difficult for hospital security directors to provide a quantified ROI in an updated security system Several forces are working in favour of greater adoption of hospital security and video surveillance technologies in the healthcare market. “Healthcare facilities and campuses are growing at a rapid rate to accommodate an aging population and the research and development of pharmacology and many different types of medical devices or technology”, says Steve Birkmeier, VP of Sales and Business Development, Arteco. “This boon to the industry also increases the risk of theft, trespassing, vandalism and even active shooter threats to these campuses, putting vulnerable patients and staff in harm’s way,” he says. “Since these characteristics are always in flux, healthcare customers are in the market for flexible solutions that can adapt and scale to the shape and size of individual campuses.” But what factors are standing in the way of greater implementation of video surveillance and security technology? The largest one is lack of funding. “These campuses are constantly under strict budgetary or compliance constraints,” says Birkmeier. “So they are also looking to expand at a low marginal cost without having to sacrifice security measures or forgo regulation.” Looking for ROI in physical security "As long as the security team isable to invest in sound access control, visitor management andvideo systems, they are in agood place" Customers investing in security often look for a return on investment (ROI). However, Dave Ella, Vice President of Product Marketing, AMAG Technology, says it’s always tricky for hospital security directors to provide a quantified ROI in an updated security system, and that reality holds back investment. However, Health Insurance Portability and Accountability Act (HIPAA) regulations provide leverage for security managers as there is a benchmark they need to meet or exceed. This can help to justify investment in physical security, Ella says. “Hospital security teams understand the benefits of new technologies,” says Ella. “Financial restrictions hold back investment in some security measures that could be implemented. As long as the security team is able to invest in sound access control, visitor management and video systems, they are in a good place.” Factors obstructing new security installation Historically, three factors have prevented many organisations from moving forward with new technologies: lack of money, proprietary systems, and the need to “rip and replace” large parts of the installed systems, says Robert Laughlin, President, Galaxy Control Systems. “Today, while funding is almost always a limiting factor at some level, the progression of industry standards and ‘open’ systems has made a big positive impact on the ability of organisations to upgrade cost-effectively,” he says. “The difference is that facilities can now be upgraded by replacing only part of a system, rather than the entire system. And, similar developments have resulted in key system functionality being executed in software rather than hardware, which also provides upgrade pathways that do not require wholesale replacement of system elements”, says Laughlin. “Together, these factors have drastically improved the cost and functionality of systems for end users.” Training and education of security practitioners is required to bring awareness of the new surveillance technologies that are available Inertia - a hindrance to adopting healthcare security “Inertia is another challenge. “Do nothing” is the biggest factor in slowing the adoption of new technologies,” says Jeff Whitney, Arecont Vision’s Vice President of Marketing. ”Adoption of technologies in healthcare is frequently driven by opportunity such as a new building or facility, changes in legislation or regulation, or external factors such as incidents, crime, or lawsuit,” he says. Megapixel camera technology, which is Arecont Vision’s focus, has the ability to reduce costs of surveillance while dramatically increasing video quality and coverage, and thus is often selected as part of the solution. “Training and education of security practitioners continues to be required to bring awareness of the new surveillance technologies that are available, what benefits they bring, and how to design and implement such systems in place of legacy analogue surveillance deployments,” says Whitney. Proactive use of video management systems Some healthcare facilities are not harnessing the potential power of their newly improved video management systems, says Ella of AMAG. “The systems need to be made more proactive. Viewing areas and recoding video is not enough. Video is capable of being part of an integrated prevention tool to respond quickly to developing incidents. “ “I would say healthcare security professionals in general are early adopters of technology and like to implement the best technology available” It’s important for the video system to be integrated directly to the access control and alarm management system, says Ella. Whenever an alarm or event occurs, the security officer must see exactly what has happened within seconds and respond accordingly. By linking – or tagging – video to access control events and alarms, and by building on that with automated triggers and workflows, AMAG customers are able to make their video systems much more responsive and proactive to security incidents. To meet the needs of healthcare facilities and other business sectors with similar issues, AMAG has integrated the Symmetry system to more than 15 different video management systems. Despite any obstacles, healthcare customers generally welcome new innovations. “I would say healthcare security professionals in general are early adopters of technology and like to implement the best technology available,” says Jim Stankevich, Global Manager – Healthcare Security, Tyco Security Products. “For most, rapid implementation is limited by budgets and available funding.” Read Part 6 of our Security in Healthcare series here
Part 3 of our Security in Healthcare series Megapixel and higher-definition cameras are meeting the security and surveillance needs of a variety of hospital and healthcare facilities Video is a major component of most hospital and healthcare security systems. Among the big video trends are greater integration of video with other systems, and increased use of higher-megapixel cameras and 180-degree and 360-degree-view cameras to monitor larger areas. Variety of video applications Arecont Vision is seeing a growing number of video applications for healthcare providers. Commonly protected with Arecont Vision megapixel surveillance cameras, integrated with a video management system or a network video recorder of the customer’s choice, is coverage of: Entrances and exists to buildings, grounds, parking structures, car parks, and facilities Office areas, emergency rooms, nursing stations, treatment centers, clinics, operating rooms, procedure rooms, operating rooms, morgues, patient wards Pharmacies, drug storage areas, records storage, store rooms, laundry Public areas, reception, lobbies, hallways, cafeterias, kitchens, retail areas Protection from slip-and-fall, workman’s compensation, malpractice, lawsuits, and other litigation and compliance Perimeter, parking surveillance and license plate recognition Facial recognition, people counting, movement monitoring Access control and staff identification Visitor, patient, and staff safety Megapixel and higher-definition cameras are meeting the security and surveillance needs of a variety of hospital and healthcare facilities. “Due to the resolution provided by Arecont Vision’s megapixel cameras, and the deployment of several panoramic cameras, we have easily expanded our coverage capabilities using fewer cameras with outstanding results,” says Paul M. Sarnese, System Safety Direct, Virtua Health in New Jersey. “The performance of our new surveillance systems has helped us to improve overall security. It has been a win-win situation for Virtua.” Addressing accountability Sacred Health Health System, Pensacola, Florida, uses Arecont Vision megapixel cameras as part of a video surveillance system to look for recorded video of suspicious persons after a description is given, says Michael J. Matroni, Emergency Preparedness and Security Manager, “We are also using it to review slip-and-fall complaints, and to address issues of employee accountability.” “Arecont Vision cameras more than satisfy our requirements for image quality,” says Lai Voon Hon, General Director of Hoa Lam-Sangri-La, a high-tech healthcare park in Vietnam. “The system is working very well for us.” The International Hi-Tech Healthcare Park will be the first integrated healthcare development in Vietnam to provide a comprehensive healthcare environment employing high-tech medical equipment and a professional medical staff. “Our new video surveillance system is an important element of that environment,” says Lai Voon Hon. Hospitals and healthcare facilities that have multiple sites and locations can benefit from centralising all video on a single platform Centralising video onto a single platform One Pelco customer is the University of Arizona Medical Center – South Campus (UAMC South Campus). When adding a new behavioural health hospital tower, UAMC South Campus sought to migrate and expand its existing analogue video surveillance system to an IP system that would allow the capabilities of multisite monitoring. Using Pelco’s Endura IP video management system (VMS) with NSM5200 network video recorders, the hospital system was able to centralised all video onto a single platform while allowing several operators to simultaneously look for and view video of daily events. In addition, more than 150 Sarix and Sarix with SureVision technology IP cameras were deployed throughout the new tower, emergency room and most entrances and exits. The open platform concept that Pelco offers can help ensure that existing technology can be incorporated when adding onto existing infrastructure Other hospitals and healthcare facilities that have multiple sites and locations can benefit from the kind of technology used at UAMC South Campus – especially using the latest VMS technology VideoXpert and Pelco’s latest IP camera technology, Optera, which offers 180-, 270- and 360-degree views. Additionally, the open platform concept that Pelco offers can help ensure that existing technology can be incorporated when building a new building or adding onto existing infrastructure. Pelco by Schneider Electric is focused on the development of video surveillance and security solutions for enterprise-class organisations that allow users to make real-time, business-enabling decisions. Pelco offers video management platforms, industry-leading IP cameras and accessories, and other video security products and open platform systems that healthcare facilities require to bring multiple sites and locations together into a single, holistic approach to security. Multi-sensor panoramic view cameras When Arecont Vision pioneered multi-sensor megapixel cameras with their first offerings in 2006, they were alone in the market in presenting these in place of pan-tilt-zooms (PTZs) and multiple individual cameras Over the past year, the industry has seen many legacy camera vendors offer their own 180- or 360- multi-sensor cameras to try and gain market traction. “Competition is always good, and our own fifth generation SurroundVideo cameras will get even better as a result,” says Jeff Whitney, Arecont Vision’s Vice President of Marketing. “Most importantly for healthcare overall, users will see affordable solutions that don’t require multiple analogue cameras and PTZs as in the past, and understanding of the benefits of multi-sensor cameras will accelerate. PTZs are a legacy technology just as analogue cameras and fisheye lenses are in many situations.” "Most importantly for healthcare overall, users will see affordable solutions that don’t require multiple analogue cameras and PTZs as in the past" Multi-sensor megapixel camera technology is the way of the future to keep costs down, reduce the numbers of cameras required, shrink maintenance costs, and improve quality and video coverage for healthcare, says Whitney. Pelco is also seeing an increase in use of 180-, 270- and 360-degree camera technology to cover a larger area, such as a large waiting room or corridor, or a parking garage. The technology in these cameras allow users to pan, tilt and zoom virtually within the picture to pinpoint an incident in real-time or retrospectively. Additionally, there is a significant uptick in violence within healthcare facilities, so it’s imperative that a comprehensive video surveillance system is in place to help identify potential problem areas or threats to the safety and security of patients, healthcare workers, visitors and staff of these large facilities. This can be done through open platform technology that works seamlessly with other cameras, video management systems, alarm monitoring systems and access control, says Kyle Cusson, Business Development Manager, Healthcare, Pelco by Schneider Electric. 360-degree analytics Jumbi Edulbehram, Regional President, Americas, Oncam, also expects 360-degree cameras to expand their uses in the healthcare realm. “Another major development will be the use of analytics, built into the 360-degree cameras, being used to help monitor traffic patterns, streamline hospital operations, increase response times and provide overall, general business intelligence for hospital administrators on ways they can improve operations and management of these facilities,” says Edulbehram. “Using analytics, the possibilities are nearly endless for how patients, staff and visitors can be better served.” A role that is sometimes overlooked is the growing importance of mobility for security officers in the healthcare vertical. “These facilities – more than ever – need to find ways to deploy effective, yet cost-aware, solutions to protect critical assets, staff, visitors and patients,” says Edulbehram. “Remote monitoring has become mainstream, and mobile applications are growing in popularity because they enable users to fully experience surveillance through 360 degrees, in full high definition from a smartphone or tablet.” The ability of officers to remain mobile while also accessing video on the go offers new flexibility that is critical to the success of any security solution, he says. There is a wealth of untapped information within the departments and offices of hospital perimeters that can be analysed to improve security strategy Expanding how video is used in healthcare With technology improving and prices decreasing, video solutions can even be used for purposes beyond traditional security. For example, video analytics are now being leveraged for patient tracking, asset tracking, and operational purposes, and captured video can be used to defend against liability claims. What’s next? Video analytics will continue to be a valuable addition to any surveillance infrastructure due to its ability to address patient needs, operational efficiencies and early risk detection, says Brandon Reich, Senior Director of Surveillance Solutions, Pivot3. Additionally, IT innovations will drive continued technology investment – hyperconvergence and virtual desktop infrastructure (VDI) deliver new levels of cost saving and opportunities for efficiencies, he says. For example, a VDI environment can automatically lock users out of a device after three minutes of inactivity or if they have swiped into a different workstation. Additionally, VDI drives mobility, allowing medical staff to roam from environment to environment to improve patient care and hospital operations. Video analytics are now being leveraged for patient tracking, asset tracking, and operational purposes, and captured video can be used to defend against liability claims As in hospitals and healthcare facilities, the world of video analytics is gaining ground in vertical markets such as retail, government and corporate enterprise applications, says Steve Birkmeier, VP of Sales and Business Development, Arteco. “There is a wealth of untapped information within the many departments and offices of hospital perimeters that can be analysed to improve security strategy in the future,” he says. Video event management software Through video event management software (VEMS), hospitals can customise the statistics that are relevant to their individual buildings or campuses without having to spend extra time or money on rigorous employee training. Furthermore, once healthcare facilities are able to digitise all of their patient records, secure any of their ingress and egress points with real-time access control security updates, and fully transition from analog to IP video surveillance cameras, VEMS systems that house analytical software will be able to multiply the benefits offered to hospitals, not just in real time, but in planning ahead for future risk, expansion and safety protocols. Recording images in high resolutions (megapixels and gigapixels) is becoming more and more important in healthcare as well, says Jason Ouellette, Product Line Director – Access Control, Tyco Security Products. If an incident occurs in a medical facility, the security staff has to be able to identify faces easily and accurately. Storage and costs have to be considered, of course. “At Tyco Security Products, we are making smart solutions that use native analytics and intelligence to help security operators determine when they need to record video and have that top quality image. It’s a cost-effective way to use high-resolution imaging,” he says. Read Part 4 of our Security in Healthcare series here
Part 2 of our Security in Healthcare series The future is digital, and analogue systems are a thing of the past – or are they? The fact is, in the healthcare vertical at least, we may still have a way to go before the full potential of IP-based systems is realised. Obstacles include a lack of funding and the challenge of sharing IP bandwidth with other healthcare technologies. Bandwidth competition While many hospitals have invested significantly in IP systems, one challenge is bandwidth: Security and video systems often have to compete for bandwidth with other now-IT-driven systems in healthcare facilities, such medical records systems, x-ray systems and magnetic resonance imaging (MRI) systems. Security departments may not be the highest priority when allotting bandwidth, given they are competing with medical devices and systems that generate revenue. As a video company that serves the healthcare vertical, Pelco by Schneider Electric sees progress on the transition from analogue to IP video surveillance devices, but there are still a large number of healthcare facilities that do not have the necessary funds to convert completely to an IP-heavy infrastructure. A big advantage of these facilities making the transition to IP is that users can access real-time video at any time from any computer, anywhere, says Kyle Cusson, Business Development Manager, Healthcare, Pelco. “This is immensely important for information security requirements and disaster recovery,” he says. With analogue, the information gathered is physically tethered to the camera and DVR. However, there are hybrid solutions – such as encoders that convert analogue to IP – that exist and allow facilities to capitalise on existing investments for the time being. IP to gain ground soon “Over the next five years, we will definitely see a massive shift to IP solutions because they are becoming more cost-effective to deploy and are delivering superior video quality and flexibility to users,” says Cusson. The transition isn’t always all-or-nothing. It is not uncommon for healthcare providers to depend upon outdated, analogue-based video systems with limited capabilities while providing surveillance of a large facility, says Jeff Whitney, Arecont Vision’s Vice President of Marketing. “The transition happens after a major incident or awareness of new risks and challenges that the existing systems cannot address,” he adds. “That’s when surveillance technology is often moved from inadequate analogue systems to IP megapixel surveillance cameras.” A big advantage of healthcare facilities making the transition to IP is easy access ofreal-time video any time from any computer Arecont Vision SurroundVideo Arecont Vision, a provider of video to the healthcare market, delivers megapixel surveillance cameras that reduce the cost of surveillance while increasing video coverage, improving aesthetics, and delivering high-definition (HD) video. Customers are able to continue to get value from their existing analogue systems in some cases, while supplementing them with modern digital network-based video surveillance systems until existing systems reach their end of life, Whitney says. The network-based system can then replace the legacy analogue system fully. Whitney notes that Arecont Vision’s SurroundVideo multi-sensor megapixel cameras replace multiple PTZs and fixed cameras while providing improved video coverage at a lower cost, and the system is less intrusive than the analogue systems they replace. “In new projects, most customers already have chosen to deploy IP network surveillance camera technology and gain all of the benefits and improved security immediately,” says Whitney. Cost-to-benefit analysis “We have seen the transition from analogue to IP become most complete in regards to display, with digital monitors almost completely replacing analogue monitors,” says Jumbi Edulbehram, Regional President, Americas, Oncam, which provides a broad range of 360-degree fisheye cameras and integration software to the healthcare vertical. “That’s where it really ends.” He says many hospitals and healthcare facilities have found the idea of an IP transition both cost-prohibitive and difficult to deploy. There has been some investment in relatively inexpensive decoders, which convert analogue to IP. “Cost is definitely a factor in the resistance we’re seeing in these facilities, but as the technology is developed further, that will help drive the cost down,” says Edulbehram. New adoptions take time, and there will be a long period when different technologies co-exist, says Robert Laughlin, President, Galaxy Control Systems, which provides access control systems ranging from single-door systems up to multi-site enterprise-level integrated systems. For this reason, it will continue to be essential that new software and systems are backwards-compatible with the existing equipment in place within organisations. Users need to be able to upgrade in a way that fits with both their security needs and their budgetary limitations. Access control systems such as Galaxy’s will continue to be integrated with a range of systems, and there is no one-size-fits-all solution to every access need, Laughlin says. New adoptions take time, and there will be a long period when differenttechnologies co-exist in the healthcare market Networked physical access control system Many healthcare institutions also want a path to IP-based physical access control system (PACS) solutions that are easier to operate, and that simplify expansion, customisation and integration with other solutions that can share the same network, says Sheila Loy, Director Healthcare Strategies, North America, HID Global, provider of comprehensive healthcare security solutions to create a safe, compliant environment for patients and employees. Networked access control simplifies infrastructure enhancements and modifications because hardware platforms aren’t tied to proprietary software, she notes. It’s also easier to add wireless locksets that connect with the online access control system, thus reducing wiring costs and eliminating the problems of easy-to-lose keys while providing near-online and near-real-time control of the opening. IP-based solutions also provide a single, integrated system for combining security, access control, video surveillance and incident response, perimeter detection and alarm monitoring systems. Hospitals can invest in a single, unified IP network, and logically control multiple technologies that previously co-existed only on a physical level. Plus, they can leverage their existing credential investment to seamlessly add logical access control for network log-on, and achieve a full interoperable, multi-layered security solution across company networks, systems and facilities. Analogue or IP debate – a thing of the past? "We will not only continue to seemore security devices on thenetwork, but we will also start tosee more cutting-edge medicaltechnology and equipment thatis network-capable" Other manufacturers see analogue in the healthcare vertical as largely a thing of the past. Camera technology has advanced so far and so fast that the analogue or IP debate is really a thing of the past, says Dave Ella, AMAG Technology’s Vice President of Product Marketing. “The question now is how quickly budgets will allow for the transition to newer technology,” Ella says. Hospitals benefit from higher resolutions (available with IP cameras), which can identify individuals and license plate numbers. Almost all AMAG healthcare customers are integrating their video to their access control system, which vastly speeds up response to security incidents as they unfold. Brandon Reich, Senior Director of Surveillance Solutions, Pivot3, agrees. Today, virtually all new installations are IP, he says. There are a number of organisations that still deploy analogue into large installed bases, though most have converted to IP by this point. In some cases, the rise of HD analogue video has extended the usable life of installed analogue systems, but by 2020, Reich expects the market to be vast majority IP. Pivot3 hyper-converged infrastructure (HCI) solutions for video surveillance provide a high level of protection against liabilities related to lost video. The future belongs to network-capable medical technology “In the security industry, we have seen the transition from analogue to IP systems take place over the course of several years, and it is debatable whether or not that transition is complete,” says Steve Birkmeier, VP of Sales and Business Development, Arteco. “Similarly, within the next few years, we will not only continue to see more security devices on the network, but we will also start to see more cutting-edge medical technology and equipment that is network-capable.” Securing the security devices Birkmeier says this is a burgeoning topic of discussion within the larger conversation about where the internet of Things (IoT) is leading us. However, it also leads to some interesting questions, such as: How will we secure these “wired” devices through the network? Will new compliance standards or regulations have to be put in place? What kind of failover strategy or reliability factors can these life-saving devices guarantee for vulnerable patients if the network goes down? “Taking all these questions into consideration, it is imperative that we continue to invest in IT-centric access control solutions and open up integration opportunities with these technologies to ensure the security of patients, corporate and patient data, hospital staff and equipment,” says Birkmeier. Read Part 3 of our Security in Healthcare series here
Amid all the discussion of security integration and end-to-end solutions on the first day of IFSEC 2016 was an undercurrent of uncertainty. The international trade show opened at ExCel London just days before the historic "Brexit" vote, when Britons will decide whether to remain a part of the European union or to exit the politico-economic fusion of 28 member states. With the Brexit referendum this week, the polls are neck-and-neck, so the vote could go either way, hence the uncertainty. If "leave" wins the vote, what might it mean for business, including the security and video surveillance companies exhibiting at IFSEC? Brexit implications on security market For example, if Great Britain leaves the EU, might it increase costs of goods flowing throughout the larger European market? Would a distributor in Germany face new costs and/or more complex processes when sending equipment to Britain? EU laws would still apply during a two-year negotiation period if the UK votes to leave. Therefore, changes are unlikely to be immediate; however, long-term uncertainty can be bad for any market, whether it's the stock market, the currency market, or the security market. "Once you exit the EU, there may be different rules related to larger contracts," says Ivo Drent, Arecont Vision's Vice President of European Sales. "Suddenly a UK company quoting jobs in the EU will face a different climate." Manufacturers from other countries, including the Asia-Pacific (APAC) region, would eventually need to renegotiate export contracts with the newly independent United Kingdom. Given a skilled labour shortage in the UK integrator market, might a "leave" vote also complicate the ability of companies to recruit candidates from neighbouring countries, and thus aggravate the problem? Dominant security themes at IFSEC Although Brexit was a topic of discussion at several IFSEC stands, there were plenty of other aspects of the security market to consider, too. Manufacturers here are enthusiastic and quick to tout their new products, although many of them were shown previously in the United States last spring at ISC West. However, they're new to the international visitors to IFSEC. Also, the themes of integration, end-to-end systems, and technology partnerships dominated discussions. New products at IFSEC 2016 If "leave" wins the vote, what might it mean for business, including the security and video surveillance companies exhibiting at IFSEC? Arecont Vision was among the companies introducing actual new products here, including the new SurroundVideo Omni Mini IP Dome Camera, a 2-, 6- or 10-megapixel all-in-one camera with two sensors that are remotely user-configurable and provide true day/night video suitable for indoor/outdoor use. The low-profile camera is useful in schools, retail and banking (ATM) applications. Its small size makes it less noticeable and unobtrusive, even in environments that are sensitive to aesthetics. It replicates many of the benefits of Arecont Vision's four-sensor SurroundVideo cameras in a smaller form factor and at lower cost. "It can replace multiple single-sensor cameras or pan-tilt-zooms (PTZs), and give coverage exactly where you want it," says Jeff Whitney, VP Marketing, Arecont Vision. "If you cover a wide area, you never lose situational awareness." An emphasis on solutions rather than single products is another theme you hear repeatedly this year at IFSEC. For example, the sensor company Optex is promoting its REDSCAN mini RLS-2020I, an indoor laser scan detector that provides a 20x20-meter vertical or horizontal detection area, as an adjunct to video analytics. The sensor helps to protect assets and equipment by creating an invisible laser wall that detects any intrusion. Combined with a video analytics system, the hardware can increase reliability and eliminate false alarms. Leveraging the two technologies creates a result that is greater than the sum of the parts. A demonstration at the stand involves a display of drink glasses and spirits (as might be seen at a bar after closing). A "laser wall" protects the display: Anyone who tries to touch a glass triggers an alarm. The alarm trigger is faster and more accurate than a video analytics approach - there is no delay as pixels are processed. The detection zone can be divided into four sections, with each linked to a PTZ preset that directs camera coverage where it is needed. Technology partnerships Technology partnerships are also making news. Milestone opened the show with a press conference announcing an agreement with Dell to introduce a range of "plug and play" solutions for the surveillance market. The solutions can support 8, 16, 26 and 48 cameras and come complete with Milestone Xprotect and Microsoft Embedded licenses. There will be more to see on the second day of the show, and possibly more Brexit discussion, too. The vote is on Thursday, the last day of the show.
Video surveillance technology continues to evolve at a strong pace with improvements in resolution, integration, intelligence and bandwidth utilisation – all of which contribute to better overall security and cost-efficiency. As the video surveillance category continues to grow, we spoke with Jeff Whitney, Arecont Vision’s Vice President of Marketing, about some of the factors driving the market. Maturity of integrated systems There continues to be a great deal of discussion about the reality of implementing integrated system solutions that provide some form of predictive analysis. On this front, new software integrations designed specifically for enterprise-level security are capable of analysing big data gathered from multiple sources to identify abnormal behaviours and automatically notify security personnel of potential issues. “This represents a rather significant shift in mindset from traditional security models,” says Whitney. “What’s most interesting here is that video plays a critical role in providing data to these systems for analysis. This requires video acquisition sources – specifically megapixel cameras – capable of capturing images with exceptional resolution across wider fields of view. As these integrated systems continue to become more sophisticated, megapixel camera technologies will continue to improve with the goal of capturing the maximum amount of data possible for in-depth predictive analysis.” Continued growth in IP technologies IP technologies and systems represent one of the most significant trends to impact the professional security industry to date. Having gained considerable traction in recent years, IP system deployments are being driven today primarily by the increased demand for megapixel camera imaging performance. In addition to their performance advantages, megapixel cameras provide security professionals with a tangible return on investment (ROI) versus conventional cameras, says Whitney. “They deliver cost savings by reducing the number of cameras needed to cover an area, and by reducing the need for operators to handle large numbers of video streams – both of which provide a compelling value proposition,” he says. "What’s most interesting here is that video plays a critical role in providing data to these systems for analysis" IT’s increasing role in security As IP security technologies continue to make gains in both popularity and market share, IT networks have become increasingly vital to security functions. Improvements in IT network technology and platforms, such as servers, storage, networks and software, have contributed to lowering the cost of bandwidth and storage, and by extension lowering the total cost of ownership (TCO) for megapixel IP camera systems. This has led IT professionals and leaders to take greater ownership of the security infrastructure. Whitney comments: “This is a trend that will continue for the foreseeable future, meaning it is incumbent upon dealers and integrators to invest in people who are knowledgeable about IT and networks, and to provide training to increase their employees’ competency in moving from analogue to IP. Those who choose not to make these investments to keep up with market trends will find themselves losing business to IT and network-savvy competitors.” Continued education and support from manufacturers like Arecont Vision can provide security professionals with a bridge to future business development. “I encourage them to take advantage of these valuable resources so they can remain relevant in this rapidly-changing marketplace,” says Whitney. Growth markets & opportunities everywhere Several key growth markets are primed for dealers and integrators to pursue across all global regions, according to Whitney. They include banking, city/municipal surveillance, education (K-12 and higher education), retail and healthcare. There are also numerous other opportunities that require more specialised skillsets such as process management surveillance systems, or are that focus on specific applications like data centres, critical infrastructure and sports stadiums/venues, he adds. Several key growth markets and specific applications are primed for integrators, like sports stadiums & entertainment venues “We continue to see a pent-up demand for advanced surveillance systems driven by the desire to apply video for purposes outside of traditional security such as improving customer service, identifying inefficient processes, and ensuring compliance with corporate/industry or government regulations,” says Whitney. “As a result, several of these applications should be particularly attractive to dealers and integrators who can deliver video surveillance solutions capable of satisfying multiple business objectives. This represents a true added-value proposition based on surveillance systems employing megapixel imaging technology.” Technologies that increase value propositions A number of technologies have contributed to improving the performance of video surveillance systems with higher value propositions in the past year. For example, a number of manufacturers introduced cameras that offer ultra-HD 4K resolution in 2014-15. More efficient compression technologies are currently emerging, particularly the H.265 high efficiency video codec (HVEC). These technologies allow for more bandwidth and storage-friendly deployment of 4K, and higher-resolution megapixel and HD video solutions. This also includes accelerated deployment of high performance single- and multi-sensor megapixel panoramic cameras, which continue to gain popularity for wide area surveillance applications across virtually every market category. “Arecont Vision will develop H.265 in-house as we did with H.264, rather than rely on off-the-shelf technology,” says Whitney. “By keeping this development in-house, we can control the design, which delivers a number of advantages. First, while some chips only support up to 4K or 5 Megapixel resolution, we will ensure that we can support higher resolutions. This allows us to create multi-sensor megapixel cameras that are even more cost-effective, and to develop solutions that can be field-upgradable.” Impact of multi-sensor panoramic cameras and low-light performance A second technology that was prevalent in 2015 is single- and multi-sensor panoramic cameras. The unfortunate reality is that many dealers and integrators continue to believe that PTZ cameras provide the best value for wide area surveillance, says Whitney. However, he points out that, in actuality, PTZ cameras can only cover about 40 degrees of area while pointed in the wrong direction approximately 85 percent of the time. “When they do happen to be focused on the right field of view at the right time, the camera and/or the subject is likely to move out of their field of view,” Whitney comments. “Single- and multi-sensor panoramic cameras provide superior wide area coverage at significantly higher resolutions, making them an attractive and cost-effective alternative to PTZs.” A third technology that has positively impacted video security this year is greatly improved low-light performance. “Advancements in this critical area will continue to drive the deployment of smarter and more efficient integrated security solutions,” says Whitney. These key trends made 2015 another incredible year for the professional surveillance and security market, Whitney contents. He says end users were the biggest winners, as new products and integrated systems continue to push performance boundaries, and provide better overall security that strives to help prevent incidents, as opposed to simply witnessing and recording them. See the full coverage of 2015/2016 Review and Forecast articles here