Articles by Jeff Burgess
The video storage boom shows no signs of slowing down. The talk is not typically how much storage; but where and how to store. Locally-housed (on-premises) storage continues to be the most cost-effective, along with providing the most control over your data. However, prior to considering the storage, it is important to look at the robustness of the network, as it is a key factor in making the right decision for storage architecture. It is necessary to know if there is enough pipe to take the footage from point A to point B. Storage requirements for video cameras It is more than likely that the existing network was not initially designed with IP video cameras in mind. VOIP phones, perhaps; but not the IP cameras. With 1080P cameras using 2-3Mb and 20MP cameras taking 20-30Mb of network stream, it does not take many video cameras to wreak havoc on the existing network. This is why a parallel network exclusive to the video cameras is generally the best course of action. As you start determining the storage needs, it is critical that scalability is built into the formula. We generally suggest 20% overhead availability. You certainly do not need to purchase the system that way, but just know – in advance - your options to upgrade. Ask how many additional cameras the system in its present state can handle, and how many open drive bays are available, and how many cameras per hard drive added? If the answer in none and none, then you are getting a maxxed-out system with zero scalability. Buyer, beware - as many things beyond your control can change the storage requirements, even after the system has been deployed. Longer retention periods for storage More often than ever, government and business retention regulations have come into play. Anyone selling into the Texas school system knows about SB 507, the law mandating that special education classrooms must record audio and video for a period of 180 days. No special funding was extended to offset this requirement. But Texas schools are not the only ones faced with longer retention mandates. The U.S. Coast Guard has regulations on all commercial vessels requiring six months of retention. Payment Card Industry (PCI) requires 90 days. In Illinois, medical marijuana fields and dispensaries WERE 30 days of retention. Overnight and without warning, this was changed to 90 days, and they had thirty days to comply or face fines. The list goes on and on. With both last minute changes and unforeseen regulations in mind, it is imperative to have storage flexibility. In every situation, the fix could be as easy as adding a hard drive or two – a much better and less costly solution than needing a new server. Keep in mind the analytic capabilities within the stored footage. More and more corporations and organisations are utilising the video analytics as they do their Business Intelligence software, which requires an even longer period of time in order to view that data. Make it a priority that your server is purpose built to run with the video software of your choosing. There are nuances within each of the major video management software companies that make them write differently to the disks. The system needs to be built to support that particular software for maximum performance per their disk allocations. One size certainly does not fit all! Scalability and durability are key considerations for any video recording server Storage capabilities within the server are important, but bandwidth capabilities are the key. These days, anyone could build a 100+TB server. All you really need is a box and drive bays. But without the ability to process the data to the hard drives and simultaneously send that out to the viewing station or stations, the storage serves little purpose other than driving up cost. The ability of the video server to ingest large amounts of bandwidth is more vital to managing and recording the video than the storage capability of the unit. Durability of recording servers If the video recording system cannot manage 500Mbps throughput, it really has no business being called an enterprise video server; it’s just a server running video. Or an expensive DVR. Case in point, use 125 x 1080P cameras at 15fps an example. Regardless of the retention time, be it one day or thirty, the necessary system bandwidth stays consistent at 414Mbps. For thirty days of storage, it’s roughly 67TB of RAID5 useable storage, or 84TB of total storage. The storage part is easy, just need enough drive bays and hard disks. The major hard disk manufacturers have done their part to make those affordable. Focus on the bandwidth and throughput capabilities within the server. It really is that critical. Lastly, durability needs to come into the equation. The server could very well have an on-site warranty. However, if the unit is crashing every other day, and the integrator needs to roll a truck each time after the service call, then you have cameras that are also not recording every other day alongside of it. In the end, the “included” warranty ends up costing money for labour and possibly the reputation with the customer. This could also result in a liability to the business or the integrator. A few years back, at a major league baseball stadium, a couple was mugged in the parking lot after the game, underneath a video surveillance camera. Unfortunately for them, the recording server was not functioning, thus nothing was recorded. More unfortunately for the park, they were sued under the argument that having the video camera gave the couple the sense of security; although it turned out to be a false sense of security. Having the system consistently running should be the expectation. Consider the warranty more of an insurance policy SHOULD the server have an issue, not WHEN. Building the proper infrastructure regarding to the network and within the video recorder as it relates to bandwidth, scalability, and durability, will ensure success in your video surveillance recording. Not only for today, but for five years from today… and beyond.
How did the overall economy impact the security marketplace in 2015? In as much as security is more and more becoming a necessity, it would be difficult to gauge whether the economy had any direct effect other than at a budget level. With the introduction of 4K technology, video storage with longer retention time has become the need of the hour. Being a manufacturer of IP video storage solutions, BCDVideo has been able to work with security integrators and camera manufacturers from around the world. Perhaps there was some slim-down in scope and size, but we certainly saw an upswing in new project installations. In 2015, we also saw much more scrutiny placed on the quality of the video stream at display level. The end customer is expecting pristine, non-pixelated imagery. The affordable technology within the newest-generation of PC’s and workstations from the CPU and graphics standpoint allow multiple views of high-definition camera activity. Storage solutions for different sectors We are seeing a push to longer retention times of video storage. This is coming through many forums and for numerous environments – state government and educational, correctional, healthcare, and corporate legal, to name a few. In many cases, the longer retention, of a longer part of it, needs to remain on premises in order to secure the data. While cloud certainly will have a significant impact, hybrid cloud will be more of a factor than ever, especially where archival tape had been the standard. Life has been very kind to BCDVideo. We get to work with the best of the best security integrators, video management system (VMS) and camera manufacturers every day. In addition, our relationship with Hewlett Packard is uniquely special. That is how we view our success, having those relationships. The video storage market has been forecasted to be $42.6B by 2020; suffice to say, it’s a good time to be in this market. The use of video analytics has the greatest upside, as it likely is only realising 5 to 10% of its potential now. It is the business intelligence software of the future. See the full coverage of 2015/2016 Review and Forecast articles here
BCDVideo announced the landing of the company’s 100,000th video surveillance recording appliance. The pioneer in video data infrastructure and appliances for the physical security industry is celebrating 20 years in the computer industry, with over a decade in the video surveillance arena. The multinational hardware manufacturer currently records video in 75 countries worldwide under the BCDVideo brand, as well as through over 30 OEM software and camera partners, for whom they private-label systems. The 100,000th system installation was a Genetec™ StreamvaultTM video appliance which will be used in the management of surveillance at an enterprise customer site in the United States. BCDVideo is trusted in purpose-built video surveillance recording appliances and infrastructure. The company’s innovative video surveillance solutions portfolio includes IP video recording servers and storage, revolutionary Hyperconverged Infrastructure (HCI-VS), and network architecture. “We are proud to provide innovation to some of the most influential names in the security industry. This mutual brand trust allows us the partnership to provide and record the video surveillance at marquee companies all over the world.” says BCDVideo’s Chief Executive Officer Jeff Burgess. CRN Magazine named BCDVideo one of North America’s top Technology Solutions Providers and Inc. Magazine designated BCDVideo as one of the ‘fastest-growing private companies’ in the U.S. Also in 2019, the company was honored in as one of the “Best Places to Work in Illinois.”
BCDVideo, the provider of purpose-built IP video surveillance solutions, is marking its 20th year in business at the Global Security Exchange (GSX) in Chicago. Since its founding in 1999, BCDVideo has evolved into a multinational hardware manufacturer with close to 100,000 systems currently recording video surveillance in 75 countries. BCDVideo’s customer-first approach and focus on proactive response has allowed the company to become the most trusted source for security integrators seeking innovative and purpose-built video data infrastructure and appliances. Cutting-edge products BCDVideo’s rapid growth, dedicated team, and cutting-edge products have been recognised perennially in prestigious rankings, including CRN Magazine as one of North America’s top technology solutions providers, and Inc. Magazine as one of the fastest-growing private companies in the United States. We now hold a commanding presence in this marketplace and still possess the curiosity" “The secret to our longevity is that we had the courage to realise—and then capitalise—on opportunities that were presented to us. Case in point, in 2008 when I met Tom Larson by chance, it brought us into a whole new market. We now hold a commanding presence in this marketplace and still possess the curiosity and motivation to keep learning and getting better,” commented BCDVideo’s Chief Executive Officer, Jeff Burgess. Respect-filled relationships with customers “We credit our successful longevity to the respect-filled relationships that we have built with vendors, partners, and customers, and holding true to our core values: proactivity, integrity, passion, accountability, and humility.” “Twenty years later, I am most proud of our employee team members and the pride they put into their own destiny and personal growth. Our culture is a tapestry of diversity, and every one of our team members believes that they are the reason for our growth and success, and I agree wholeheartedly.”
BCDVideo, the provider of IP video surveillance infrastructure and appliances for the physical security industry, announced the hiring of Matt Strautman, who will serve as channel manager leading business development. In this role, Strautman will help foster growth by working with and educating security integrators, original equipment manufacturer (OEM) partners, and architectural and engineering firms on the latest industry, technology, and systems best practices. “Matt has outstanding OEM relationships and a diverse security industry background which includes working as a security integrator, sales representative and business development executive,” said BCDVideo CEO Jeff Burgess. “He brings a unique perspective to help lead our business development team into the future and we look forward to the immediate impact he will have as we continue to grow our footprint nationally in the physical security industry.” Addition of manufacturer sales rep firms BCDVideo is pleased to announce new additions to its nexus of manufacturer sales rep firms, including Bassett Sales Corporation, ISM, TLA, and ASR EnterprisesStrautman joins the BCDVideo team after serving as business development executive for Arrow Intelligent Systems, where he led national accounts and OEM partnerships for the global organisation. His expertise and knowledge of the industry will be essential as BCDVideo continues to fast-track its growth. BCDVideo is also pleased to announce new additions to its nexus of manufacturer sales rep firms, including Bassett Sales Corporation, Intelligent Systems Marketing (ISM), TaylorLong & Associates (TLA), and ASR Enterprises. Bassett Sales will offer BCDVideo’s solutions to customers throughout the Southwestern United States and Hawaii; ISM’s territory includes northern California and the Rocky Mountain region; TaylorLong will represent BCDVideo in the Northwest as well as Alaska; and ASR will help expand BCDVideo’s presence in the Maryland, Virginia, and Washington, D.C., marketplace. Enhanced customer access to products The addition of these most recent four firms helps give us the coast-to-coast sales coverage that we set out to fulfil at the beginning of the year"These new relationships will bring in a network of authorised dealers and distributors throughout these regions to further enhance customer access to BCDVideo’s product line of industry-leading video recording servers, hyperconverged infrastructure, the new BCDVideo Accelerator (BVA), environmentally hardened servers and switches, GPU analytics servers, as well as several private-label systems that BCDVideo builds for OEMs. “I am really excited about 2019 and beyond. The addition of these most recent four firms helps give us the coast-to-coast sales coverage that we set out to fulfil at the beginning of the year,” Strautman said. “I feel that we have aligned ourselves with not just with tenured rep firms, but with firms that have had longstanding success in the security industry and really understand the importance of a complete solution.”
BCDVideo, the provider of enterprise-quality, purpose-built IP video storage solutions, and Scale Computing, a pioneer in edge computing and hyperconverged solutions, announced the certification of BCDVideo’s new Hyperconverged Infrastructure for Video Surveillance (HCI-VS). Developed over the last year and underpinned by Scale’s HC3 software, BCD218-HCI Series, built on a Dell OEM technology foundation, offers modularity and ease-of-use without sacrificing performance and quality. Initial tests of the solution, configured with Genetec’s Security Center software, ran at throughput of 1800Mbps with ten video archiver virtual machines (VMs). BCDVideo expects final testing in the 2200-2400Mbps range. “We acknowledge that recording video on virtual machines has been a challenge in this market for years. We decided to tackle this issue and finally through engineering and testing, b”uilt a viable solution,” said Tom Larson, Chief Technical Officer, BCDVideo. “We successfully adapted the technology for video.” The HCI-VS system installs at the project site within an hour and is a fully integrated cluster-wide resourceEliminating system downtime BCDVideo’s new Hyperconverged Infrastructure for Video Surveillance (HCI-VS) Series greatly simplifies the deployment, management, and maintenance of its infrastructure, saving the security integrator training costs, and most importantly, eliminating system downtime. The HCI-VS system installs at the project site within an hour and is a fully integrated cluster-wide resource. Deploying new Virtual Machines (VMs) can be achieved in minutes and everything is managed through a very easy-to-use web interface. The native high availability built into this all-in-one solution utilises automation and self-healing to eliminate the complexities around deployment and ongoing management. HC3 self-healing machine intelligence “It goes far beyond building an easy-to-deploy hyperconverged solution on the Dell OEM platform, although flexibility within that technology is an innovator’s dream,” reflected Jeff Burgess, Chief Executive Officer of BCDVideo. “It’s more about making a significant difference in a market that sincerely needs one. Customers need high-availability solutions that don’t cost an arm and a leg and perform as promised. BCDVideo has delivered on both counts.” The HC3 self-healing machine intelligence automatically identifies, mitigates, and corrects infrastructure problems in real-time" “The HC3 self-healing machine intelligence automatically identifies, mitigates, and corrects infrastructure problems in real-time, eliminating the need for infrastructure management componentry. This innovation makes HC3 simple for security integrators to manage and administer,” commented Jeff Ready, CEO and co-founder, Scale Computing. “The HCI-VS system, powered by Scale Computing, combines the HC3 self-healing automation with BCDVideo’s leading technology, giving customers a solution built to meet industry wide surveillance requirements while also simplifying the management and maintenance of their infrastructure.” HCI-VS solution at ISC West The HCI-VS is currently available to ship. The company will showcase the solution at ISC West April 10th and 11th. ISC West is the largest converged security trade show in the United States, covering video surveillance, access control, smart home, public security, drones, robotics, and more. Conference attendees showcase the newest security products and technologies, network with colleagues and security professionals, and gain valuable industry training.
Looking to aggressively extend their existing presence throughout the South-Central US, BCDVideo announced they are appointing Campion Sales to represent their product portfolio. Campion Sales, a ninety-year-old company, has spent the last twenty years focused on the security industry. BCDVideo’s products will interweave with Campion’s wide array of complementary products ranging from building automation, 4K IP cameras, detection systems, video walls, and dozens of other solutions for the security integrator. Promoting BCDVideo’s products Campion Sales will promote the entire BCDVideo product line, including their access control and video surveillance recording servers“As well as what we have been doing in the region, what we have been lacking is feet on the street and more localised face-to-face training with our customer base. Campion delivers all of that for us with their proven sales force and sales strategies; plus, this gets the BCDVideo brand into new customer opportunities with the combined breadth of our two product lines,” states Jeff Burgess, President, and CEO of BCDVideo. Campion Sales will promote the entire BCDVideo product line, including their access control and video surveillance recording servers, environmentally hardened products, networking products, GPU servers, and workstations, as well as several private-label systems that BCDVideo builds for key original equipment manufacturer (OEM) customers. “We are excited to be representing a top manufacturer with a focus on superior service and an innovative product offering,” said Lynn Dabney Vice President, National Accounts at Campion Sales. “We are looking forward to a long-term, successful partnership.”
BCDVideo announces the hiring of a 15-year security industry veteran Maureen Carlo. In her position of Business Development Manager, Maureen will be responsible for driving BCDVideo’s technology message and product platform to national and local security integrators, as well as Architectural & Engineering (A&E) firms throughout the Eastern United States. Maureen has a diverse industry background, including technology consultation, content development, system integrator, product portfolio manager, and marketing consultant. For the past five years, Maureen was at VIDEOTEC Security, Inc., developing their U.S. brand name recognition, partnerships, and programs. “I’ve known Maureen since her days at Wells Communications and have followed her rock star career ever since,” stated Jeff Burgess, BCDVideo President and CEO. “To have her onboard at BCDVideo is such a major win for the company and having her based in New York ices a cake that needed no icing.” Provide positive visibility In 2018, Maureen joined the inaugural steering committee for Security Industry Association’s (SIA) Woman in Security Forum. This group advocates for advancement and building confidence in the workplace through mentorship and sponsorship programs, recruiting efforts for next-generation female professionals and leaders, initiating an ongoing dialogue between male and female leaders, and identifying platforms that can provide positive visibility for women. “BCDVideo and I began our story together in 2008 when I was an integrator and Jeff helped me sell their servers. When I pivoted my career to manufacturing, BCDVideo sold my product,” adds Ms. Carlo. “Through these 10 years, we’ve watched each other flourish in the physical security industry, and I’ve admired watching BCDVideo mentor the next generation of security professionals, which our industry craves. Now, our story evolves—and I think we’re going to have some fun in the process!”
Jeff Burgess’ career has spanned nearly 40 years in various segments of the computer industry, getting his start as a company shipper and working his way up to Vice President of Sales seven years later, within that same organisation. He founded Burgess Computer Decisions, Inc., (BCD) in 1999, building high-availability servers for Fortune 500 companies. Burgess has been married for 33 years to Joanne, and has three children, one daughter-in-law, and two dogs. How did you come to work in the security industry? A fluke chance meeting in early 2008 led to the inception of BCDVideo via a customer-generated issue at a local GE site introduced me to the security industry. Another case of “good service wins the day”. We had already been established as an organisation trained to provide high-availability servers and even higher-availability customer service to Fortune 500 accounts. We simply flipped that model to the security integrators and it was, frankly, nothing they had ever seen before. What is the best professional advice you have received? “First get the deal, then worry about it”. I learned that from Judson Beamsley, then President of Tek-Aids Industries, the company I started with as a shipper. He had just won (from Illinois) a multi-million three-year State of Texas contract on product he did not sell. When questioned on not carrying the product, he replied “we will now!” Sure enough, that manufacturer beat a path to our door. It’s never failed me since. Quick Facts Favourite album Close to the Edge, Yes First job Warehouse/shipper at 16 for my Dad’s paper company Sweet or savoury Spicy! Favourite film Animal House Dogs or cats Dogs What's something few people know about you? I met my best friend, Gary, in high school detention during sophomore year. Eleven years later, he fixed me up with my now-wife on a blind date that neither one of us wanted to go on. Joanne was his fiancé Monique’s sorority sister. We were engaged in six weeks and married in six months. 45 years later, the four of us are still best friends, and live three miles apart. Best (and only!) Roman candle I ever set off down a school hallway!!! What's the most rewarding thing about what you do for a living? At this point in my career, the ability to mentor young people within my company is one of my greatest rewards. We work with a local organisation which supports first generation and under-served college-bound students. We sponsor a number of these students as paid interns. Also within my company, we strongly encourage opportunities for both personal and professional growth and development. If no one had given me the opportunity, where would I be? Jeff Burgess particularly enjoys grilling and barbecuing - and appreciates spicy food What are your interests, hobbies and passions outside security? My passion is my wife and our family. I enjoy being with them and we have a special bond. My wife and I play golf and travel the world together, enjoy good food and friends. Or just stay home together. As for hobbies or interests, I really enjoy grilling and barbecuing (there IS a difference). I spent three years in Austin, Texas in the early ‘80’s and was tutored in this fine art. I have a beef brisket published at a spice house website, whose rub I use. Where was your last vacation? Our last vacation was Budapest, Berlin, and Copenhagen. I wrapped work meetings around the first and last stop, and had a wonderful work-free weekend in Berlin. We loved all of these new experiences. That tends to be the norm when we travel. But more excited about our next vacation. Taking a Barcelona-to-Barcelona cruise in mid-July. Never have cruised before and never have totally shut work off for two weeks. Doing both. Joanne has always wanted to cruise and deserves my time after 20 years sharing me with the company - she’s getting both.
Expanding its global reach, BCDVideo announced that it has contracted UK-based Centerprise International to build BCDVideo video recording systems for shipment into the EMEA marketplace. The two companies combine over fifty years of server building experience – both sharing Intel, Microsoft, and VMware certifications. Proven system integrator partner "On the heels of our new Dell EMC initiative, and the ongoing growth opportunity within the EMEA landscape, we felt it paramount to partner with a proven system integrator who has a strong relationship with Dell EMC. Centerprise more than fits the bill. This allows us to offer a localised product with in-country support, stock systems locally for quick turnaround times, maintain our purpose-built, performance-driven strategy, and most importantly, the high-quality standards that BCDVideo systems represent," states Jeff Burgess – President and CEO of BCDVideo. BCDVideo also has numerous Video Management Software (VMS) authorisations including Genetec and Milestone and private-label systems from over 25 security industry companies. The arrangement with Centerprise allows many of these builds to originate in the UK. Innovative security surveillance “BCDVideo is a fantastic partner to have on board and we are very excited to be working with such an innovative leader in the security surveillance market. We applaud BCDVideo’s decision to open the integration facility in the UK to be closer to their clients in the EU. This comes at a time when we are up-scaling our system integration operation through the expansion of our already sizeable manufacturing facility in Wales. We look forward to actively realising a reduction in lead time and providing efficiency savings in the near future,” commented Jeremy Bruty – Director of Centerprise. Centerprise International engineers visited BCDVideo’s corporate Innovation Centre in the US for engineering training and have been certified to build BCDVideo systems.
BCDVideo, producer of purpose-built IP video storage solutions, announced the signing of an Original Equipment Manufacturing (OEM) agreement with Dell EMC OEM Solutions. The collaboration enhances BCDVideo’s product portfolio with the inclusion of end-to-end solutions featuring Dell EMC Server, Storage and Networking platforms, along with Dell commercial client products. Dell EMC has demonstrated a strong commitment to providing security integrators unparalleled access to a wide range of best-in-class technologies. Entering an OEM agreement with BCDVideo reinforces that commitment. Integrated technologies for the security market “Security integrators and their customers are looking for end-to-end solutions that feature integrated technologies throughout the IT stack,” said Ron Pugh, vice president and general manager for the Americas, Dell EMC OEM Solutions. “Both Dell and BCDVideo have each made significant investments that line up extremely well to take on the tremendous opportunities in the IP video security market. We’re excited about collaborating with BCDVideo in delivering these security solutions.” Both Dell and BCDVideo have each made significant investments that line up extremely well" According to IHS Markit, the global enterprise and IP storage market is projected to grow at a compound annual growth rate (CAGR) of 24.2% between 2016 and 2021; however, the need for high-capacity storage for high-resolution images has been a restraint in the overall market growth. With the declining cost of IP cameras enabling end-users to easily shift from traditional analog to IP-based systems, security integrator demand for video storage has never been greater. Expanded product portfolio “Our vision is to provide security integrators around the world access to the state-of-the-art IP video recording and storage solutions they demand,” said Jeff Burgess, CEO of BCDVideo. “This new collaboration with Dell EMC intensifies our product portfolio.” As the global enterprise and IP storage market continues to grow, the newly established OEM agreement between BCDVideo and Dell EMC will provide security integrators the storage solutions they need while offering the personalised service and support that makes BCDVideo the most trusted name in purpose-built IP video storage solutions.
BCDVideo, the premier enterprise-quality, purpose-built IP video storage solutions provider, announced the signing of an Original Equipment Manufacturing (OEM) agreement with Dell EMC OEM Solutions. The collaboration enhances BCDVideo’s robust product portfolio with the inclusion of end-to-end solutions featuring Dell EMC Server, Storage, and Networking platforms, along with Dell commercial client products. As the market leader in data storage and server solutions, Dell EMC has demonstrated a strong commitment to providing security integrators unparalleled access to a wide range of best-in-class technologies. Entering an OEM agreement with BCDVideo reinforces that commitment. IP video security market “Security integrators and their customers are looking for end-to-end solutions that feature integrated technologies throughout the IT stack,” said Ron Pugh, vice president and general manager for the Americas, Dell EMC OEM Solutions. “Both Dell and BCDVideo have each made significant investments that line up extremely well to take on the tremendous opportunities in the IP video security market. We’re excited about collaborating with BCDVideo in delivering these security solutions.” Our vision is to provide security integrators around the world access to the state-of-the-art IP video recording and storage solutions" According to IHS Markit, the global enterprise and IP storage market is are projected to grow at a compound annual growth rate (CAGR) of 24.2% between 2016 and 2021, however, the need for high-capacity storage for high-resolution images has been a restraint in the overall market growth. With the declining cost of IP cameras enabling end-users to easily shift from traditional analogue to IP-based systems, security integrator demand for video storage has never been greater. OEM agreement “Our vision is to provide security integrators around the world access to the state-of-the-art IP video recording and storage solutions they demand,” said Jeff Burgess, CEO of BCDVideo. “This new collaboration with Dell EMC intensifies our product portfolio.” As the global enterprise and IP storage market continues to grow, the newly established OEM agreement between BCDVideo and Dell EMC will provide security integrators with the storage solutions they need while offering the personalised service and support that makes BCDVideo the most trusted name in purpose-built IP video storage solutions.
BCDVideo announced the hiring of Georgi Pandev as its Technical Sales Manager, LATCAR. Georgi will be instrumental in expanding BCDVideo’s presence in security project infrastructure throughout Latin America. Accessing LATCAR security integrators In doing so, BCDVideo’s full line of award-winning products covering video surveillance storage servers, access control servers, industrialised servers and switches, client viewing stations, networking, and professional on-site services will be accessible to a wide range of Latin American security integrators. Georgi brings with him over 15 years of business and channel development experience in Latin America. He spent the last six years at Fluidmesh Networks helping customers in North and Latin America with their security and wireless connectivity projects. Georgi demonstrated an exceptional ability to expand sales channels throughout the LAM markets while maintaining a high level of technical expertise. Advanced technical experience “I’m excited to welcome Georgi to the BCDVideo team,” said Jeff Burgess, CEO of BCDVideo. “His advanced technical experience and penchant for excellent customer service align perfectly with our vision to provide security integrators a trusted, proven solution.” Georgi holds an MScEng degree with a major in Nautical Sciences from the Nikola V. Naval Academy in Varna, Bulgaria. Before landing in the US electronic security markets, he spent 12 years with his family in Chile in the IT VAR business.
BCDVideo announced that St.Onge Technical Services, Inc. will offer representation of BCDVideo products throughout Canada. St. Onge Technical Services is founded by Brian St. Onge, who has had an illustrious 20-year career building relationships in the security industry as a technical sales engineer focusing on solution design and the security ecosystem infrastructure. Brian will be instrumental in expanding BCDVideo’s full product line of access control and video recording servers, SAN storage, networking, workstations, and professional services throughout all of Canada. On-site technical training “Having Brian bring his experience and technical expertise to existing Canadian customers, as well as developing new ones, was the key component in choosing his firm,” states Jeff Burgess, BCDVideo President and CEO. “When you take into consideration his incredible reputation, strong relationships within the security, A&E and datacenter communities, and combine that with our incredible Genetec partnership and other relationships, the results are forecasted to be epic.” St. Onge Technical Services, Inc. will also provide on-site technical training. Brian carries countless certifications in networking, design, video management software, as well as numerous Pelco credentials.
Vista is proud to announce its latest partnership with BCDVideo. As one of Vista’s core technologies continual improvements and updates are always being made to the qulu range so that the best user experience can be offered. The IP video server is the heart of any video surveillance project. It communicates directly with networks, monitors, cameras, and every part in between and the new partnership means an even stronger server offering. BCDVideo support and technical development As the new supplier of qulu servers, BCDVideo can provide the support and technical developments required for Vista to continue offering an innovative, high end video storage solution that works seamlessly with its existing software package. The biggest enhancement to the range is the new SFF (Small Form Factor) server which replaces the current Microserver. The new SFF version provides additional features such as updated processing power and graphics capability, a more powerful CPU processor and increased performance via the on-board INTEL graphics processor unit. These improvements mean reduced costs for the end user as the SFF server now allows both live video and recorded footage to now be viewed, in addition to recording, meaning there is no need to purchase an additional viewing client PC. Increased functionality, greater storage Jeff Burgess, President/CEO BCDVideo comments, “Having had the privilege of knowing Gary Rowden for six years, his approaching BCDVideo about innovating new robust solutions for Vista made for an exciting endeavour. The payoff for the Vista customer is a synchronised solution born from the collaboration of two engineering teams functioning as one.” Designed by BCDVideo, the new qulu servers offer some of the best performing and efficient video management systems on the market today, whilst maintaining the same great qulu experience. The move to BCDVideo allows Vista to take advantage of the technological developments detailed above, but also to improve lead times and support. Gary Rowden, Divisional Director for Vista comments, “Our partnership with BCDVideo will allow us to offer increased functionality and greater storage levels on our qulu server range and will benefit us and our customers with even higher levels of support. This is an exciting partnership that further enhances the qulu offering.”
BCDVideo is finding success at the intersection of IT and security, focusing on the video surveillance market. The Hewlett-Packard OEM partner has seen yearly revenue increases of 25 percent for the past three years. Rapid growth resulted in a desperate need for more space to expand. Global HQ grand opening Now a new 51,000-square-foot global headquarters in Buffalo Grove, Illinois, a northwest Chicago suburb, will provide an abundance of room for the company to “stretch our legs,” says Jeff Burgess, CEO/President of BCDVideo. He cut the ribbon at a grand opening event for the corporate headquarters. “Our organic growth has been good, and this is another evolution for the company,” says Burgess. “It’s incredible what we did in such a tight space.” The new facility includes the BCDVideo Innovation Center, where each system is configured and customised to order. The centre has 90 stations with simultaneous imaging capability for up to 332 video servers. Hardware and software components are combined uniquely to each customer order number, and systems are private-labelled for a variety of manufacturers and integrators, with branding affixed by BCDVideo. BCDVideo history BCDVideo has evolved from its roots in the IT market, where expectations of service are high. Ten years ago, when security industry veteran Tom Larson came on board as Director of Sales and Engineering, the company pivoted to focus on the video surveillance market, bringing that higher level of service to security integrators making the transition to IP systems. “You have to build a better mousetrap, and ours is on the service side, because that’s what gets you repeat business,” says Burgess. “When we brought this to the video market in 2008, they weren’t used to that kind of service. It has always been our edge.” BCDVideo now has 50,000 systems running worldwide, he says. Risk insurance for integrators Among its innovative approaches, BCDVideo offered integrators “risk insurance” and took the guesswork out of configuring computer systems to accommodate a specified camera count. Instead of an integrator calculating (or “guesstimating”) the types of IT systems he would need for a certain camera count, BCDVideo does the calculations, configures the system and then guarantees that it will accommodate the system requirements. BCDVideo has maintained a close working relationship with Genetec over the last three years “That was the decisive point for us with integrators,” says Burgess. BCDVideo does business with all the national integrators, and Burgess expects growth to continue, expanding business with each integrator, driven by Perry Levine, Director of Strategic Alliances. New sales will also result from stretching into other product areas. In addition to servers and storage, BCDVideo now provides networking and professional services, led by Darren Giacomini, Director of Networking. Expanded Genetec relationship BCDVideo has maintained a close working relationship with Genetec over the last three years, in effect providing hardware components that work in lockstep with Genetec’s software systems. Previously, larger solutions sold to Genetec customers were branded BCDVideo. Moving forward, branding everything Genetec will overcome any unintentional channel conflict, says Burgess. That Genetec relationship has expanded and BCDVideo produces all of Genetec’s branded hardware products, including the SV-16 and SV-32 as well as the larger solutions. Now Genetec can provide a “unified” hardware/software solution that is “bundled” with software licences and cybersecurity technology unique to Genetec-branded products. If the Genetec relationship continues to evolve, there is 9,000 square feet of empty space in the new facility that can accommodate any growth. Burgess especially sees growth in the market for systems with under 40 cameras, which will build on BCDVideo’s success in the larger enterprise market. What comes next? Burgess is careful to warn against complacency and emphasises the need for the company to “bring it every day.” He’s clearly looking to the future: His sons have joined the business – Alex Burgess is Manager of Supply Chain Operations and Max Burgess is Global Accounts Manager. “There’s nothing like coming to work and having two of your sons working with you,” he says. “It means a lot to me.”
BCDVideo, a fast-growing technology company, has officially moved into its new 51,000 square-foot global headquarters in Buffalo Grove, IL. Located in the northwest Chicago suburbs, BCDVideo is hosting clients from around the world, members of media, and local government officials at an open house on October 26, 2017, showcasing their brand-new facility including their state-of-the-art Innovation Center – 90 stations with simultaneous imaging capability for up to 332 video servers. “Being with BCDVideo from Day 1 and being a part of the continual growth has been a tremendous honor,” commented Elizabeth Cikowski, Executive Vice President of BCDVideo. “This new facility, in a sense, represents our dedication to not only offering the best products possible but our continual effort to improve what we do every day.” Award-winning products Awarded by Inc. 5000 as one of the fastest-growing private companies in America, BCDVideo is quickly becoming a well-known member of the Chicago area technology landscape. Founded in 1999 as a server-builder for Fortune 500 companies, BCDVideo has since become the industry-leading enterprise-quality, purpose-built IP video storage solution manufacturer for the security market. By emphasising personalised customer service, BCDVideo has excelled at offering award-winning products covering video surveillance storage servers, networking, client viewing stations, and more to the world’s top security integrators. “We are committed to excel,” added Jeff Burgess, CEO/President of BCDVideo. “More so, our customers expect us to excel. The more productive the environment and better the tools, the easier that becomes. Although, it requires constant effort and attention to detail. We never fathomed this is where we would be when we started with a 966 square-foot space above a restaurant 18 years ago.”
Continued consolidation and price pressures were factors in 2016 in the security market, which grew as expected.However, there is still interesting innovation being developed to further the market, such as the industry’s first PTZ with laser focus, says Fredrik Nilsson, VP, Americas, for Axis Communications. “While the video surveillance market is getting close to being 100% converged over to IP, there are many other IoT markets that are early in the cycle of convergence, such as intelligent audio systems, access control and intercom,” he noted.Increased importance of video intelligenceFor 2017, Nilsson predicts that innovation in video surveillance will continue to hold strong and that video intelligence will become increasingly more important. Additionally, small and mid-sized systems will continue the trend of implementing complete solutions, while ease of use, design and installation will remain of the essence, he adds. “I anticipate that the industry will see the newer markets, such as audio, access control and intercom, continue their switch over to IP,” Nilsson says. “The winners will be companies with a long-term view of the market, focusing on value. The losers will be companies that do not keep innovating.” Cybersecurity to play a major role in securityCybersecurity will also continue to play a much bigger part in the security industry, says Jeff Burgess, president of BCDVideo. “The IT hacks have now become IoT hacks,” he says. Burgess notes that recent cyber-attacks that paralysed the East Coast were deployed through security cameras. “It is imperative that video servers, whether access control or recording, have mechanisms in place to deflect any incoming attempted breach that could come across the video network,” says Burgess. “More and more, we are seeing requests to have the video network tied to the servers as part of the video infrastructure to better prevent these breaches.”“I am certain the overall economic uptick affected the security marketplace in 2016,” says Burgess. “Security spending is way up. But the fact that today’s video is being used proactively for analytics, customer service, quality control, training, etc. has been a caused a revolution of sorts for how businesses are energised.” See the full coverage of 2016/2017 Review and Forecast articles here
SMARTdeflect’s preventative features include a two-factor login process, email notifications based on user login activity, and the ability to remotely disable external access to a server under attack Similar to any sensitive data, video surveillance is susceptible to cyber-attacks. As IP network use continues to grow, the frequency of attempted cyber-attacks will rise as well. That is why protecting the systems that keep us safe from malicious cyber activity is paramount for a successful security network. To combat potential cyber-attackers head-on, BCDVideo has innovated a two-factor authentication requirement for any system login. SMARTdeflect, an extension of BCDVideo’s SMARTtechnology family, is specifically designed to run on BCDVideo’s access control and video recording servers. Limited login attempts IP networks with PoE devices increase the number of entry points through ports exponentially. As a result, cybersecurity can no longer remain passive. Hackers have become increasingly more skilled at accessing sensitive video data, challenging system administrators to actively monitor against potential threats. SMARTdeflect gives them the tool they need. Beyond basic security features like limiting login attempts and personal identification numbers, locking down a server before a specific user can log in again after exceeding the administrator approved failed login attempt limit, disables a cyber attacker’s main method for infiltrating the system. SMARTdeflect is a standard no-charge cyber enhancementon every BCDVideo serverusing Microsoft WindowsServer software “If you assume attempts will be made to gather the video data within the storage device, the more likely you are to take measures to try to prevent it”, states Jeff Burgess, BCDVideo President/CEO. “We cannot always control what or who is coming through the network, but we can see to it that they find a thick steel door when attempting to get inside our server. Adding two-factor authentication as part of the login procedure is that steel door, eliminating easy access. Yes – it makes it a bit more cumbersome to log in. However, we need to accept that cumbersome is the new norm, considering the data sensitivity at the sites we are maintaining. We feel this system security enhancement will be well-received by the system administrators.” Simple user interface The simple user interface also allows system administrators to configure the basic security settings with ease. Among SMARTdeflect’s preventative features include a two-factor login process, which includes a self-generating PIN randomly reassigned every thirty seconds, email notifications based on user login activity – both successful and unsuccessful – and the ability to remotely disable external access to a server under attack. SMARTdeflect is now a standard no-charge cyber enhancement on every BCDVideo server using Microsoft Windows Server software. Microsoft Windows 10 and Windows 7 versions will be released shortly. Cyber defence mechanism Adds Eugene Kozlovitser, BCDVideo Configuration/R&D Manager and co-developer of SMARTdeflect, “With SMARTdeflect’s seamless integration and scalability, the software becomes a cyber defence mechanism in the hands of the system administrator. Having full system access resolution and the ability to prevent system intrusion via local, mobile, or remote connection changes the misconception of a network video recorder (NVR) being the weakest link on a network. The system administrator can now rest assured knowing that the server has another level of security from any malicious attack with the SMARTdeflect application running on their BCDVideo recording equipment.” Customisable settings Thanks to the SMARTdeflect application, system administrators now have full control to remotely prevent attempted cyber-attacks including actively monitoring any user activity. Customisable settings give administrators the notifications and security level right for their system – all built within a simple, easy-to-use mobile application and without any degradation of system performance. Save
The collaboration will bring back control to the end-user to manage their critical mobile body-worn evidence securely BCDVideo announced their collaboration with Sentry360 on a turnkey, multi-camera body cam solution with on-premises storage capabilities offering up to three years of video retention. In addition to the obvious use for law enforcement for both officer and citizen accountability, body-worn cameras are being utilised in commercial environments, hospitals for compliance regulations, the service industry for training purposes, retail locations, and countless other markets and applications. Sentry360 is a well-established security provider developing sophisticated panoramic and high-definition surveillance solutions for law enforcement, medical, transportation, retail, and commercial vertical markets. SentryMobile Evidence Manager Software Sentry360’s cameras provide 64GB of on-board storage, full motion detection, IP night vision capability, and waterproof casing. The standard docking station simultaneously charges and uploads the cameras to the on-premises storage. "The next generation of body cameras shall be led with the complete video surveillance operation in mind; convergingall critical evidence into aunified open-platform solution" The complete body cam solution is driven by SentryMobile Evidence Manager Software, a multi-tasking video management software package that includes evidence encryption, various levels of authority management, search engine capabilities, and complete categorisation of all video and audio data for instantaneous availability. “It’s time the video surveillance industry took this market back and begin to lead the emerging body-worn camera industry and not allow proprietary stun-gun manufacturers to continue gaining market share. The current state of the body-worn industry is in its infancy and is being led by manufacturers who do not have video surveillance engineering experience and are leaving end-users with sub-par image quality and long-term unaffordable contracts,” asserts Adam Stines, Executive VP at Sentry360. BCDVideo Aurora Series server SentryMobile, powered by BCDVideo, will be housed in a single enclosure offering a complete turnkey solution with on-premises storage capabilities for up to three years. All systems will be pre-packaged with a choice of 10 to 200 SentryMobile high-definition body-worn cameras. Other standard features within the turnkey solution include battery backup, network switch, 24-inch management console, keyboard, mouse, and three-year on-site system warranty. The storage is housed on a BCDVideo Aurora Series server with expansion capabilities of over 400TB of Helium-based enterprise storage. The complete recording solution includes the camera docking station that charges the cameras simultaneously as it uploads the captured video footage to the storage server. "The current state of thebody-worn industry is in itsinfancy and is being led by manufacturers who do nothave video surveillance engineering experience" Stines continues, “The next generation of body cameras shall be led with the complete video surveillance operation in mind; converging all critical evidence into a unified open-platform solution. This collaboration with BCDVideo, a storage provider for critical forensic evidence is a partnership dedicated to bringing the end-user best-in-breed mobile body-worn camera solutions focused on mass market adoption. With a combined 20 years of R&D experience in the video surveillance space, we believe this powerful solution will bring back control to the end-user to manage their critical mobile body-worn evidence securely.” Cost efficient Both companies tout the solution as cost saving over cloud storage. “The ROI on the SentryMobile, powered by BCDVideo, 50-camera system hits at approximately the 8-month mark of cloud fees. Instead of basically paying for air, you will instead own a complete turnkey, on-premises storage solution and not be concerned if an Internet outage disrupts your storage transmission, not to mention any evidentiary chain of custody,” stated Jeff Burgess, BCDVideo’s President/CEO. “Over three years, which parallels the on-site warranty (upgradable to five), this can add up quickly to well over $100,000 of additional savings and budget money best used elsewhere,” adds Burgess, “These savings are based merely on 50 cameras - ours being 1080P for more viewable imagines. The greater the number of cameras, the even greater the savings. This does take into account any additional fees for bringing necessary data ‘back down to earth’ for viewing purposes or other frivolous charges.” The SentryMobile powered by BCDVideo solution will be shipping by the end of October 2016. Save
As Senior Technical Account Manager, Haun will have full responsibility for the Titan product line BCDVideo announced the hiring of Chris Haun, a fifteen-year veteran of Pelco by Schneider Electric, to manage the Titan Series product line. Titan Networking gains Haun’s full technical expertise. An expert in quality assurance and product management, Haun adds a proven record of ensuring the customer has the right network backbone to negate any issues with their video management systems. Industry expertise As Senior Technical Account Manager, Haun will have full responsibility for the Titan product line, including all sales and service strategies, as well as coordinating with executive management, procurement, and marketing. After releasing Titan Networking in June, demand for both the product and technical services grew quickly. "Chris’ strong history ofproduct leadership andcommitment to customerservice will certainly accelerate this already rapid growth." “Our ability to bring in someone of Chris’ talent is a major addition for the company. His history at Pelco was one of continuing advancement while building tremendous relationships in and out the networking world,” states Jeff Burgess, BCDVideo CEO. “We had already seen immediate market impact with the Titan line and Chris’ strong history of product leadership and commitment to customer service will certainly accelerate this already rapid growth.” Titan Networking BCDVideo’s Titan Series, powered by Avaya, utilises IP Fabric Connect to deliver superior levels of performance, scalability, and resiliency for both unicast and multicast video networks. Without the proper support, however, poor network configuration and deployment can cut into security integrator’s margins. Haun’s hiring reinforces BCDVideo’s commitment to getting networking projects done right the first time. Repeat site visits to simply address network issues caused by human error will no longer affect integrators ability to free up resources to engage on additional projects. According to Darren Giacomini, Avaya’s Director of Video Networking, “Automating the network configuration process reduces human error, and helps scale resources within an integration company. Both BCDVideo and Avaya are committed to making that happen.” Save Save
Advantages of Rigid Networking include multicast capabilities, redundant power, and port naming BCDVideo has released a new line of harsh environment networking switches called Rigid Networking. These new video surveillance products will set the standard for outdoor security solutions. BCDVideo is the first system integrator to combine high-performance and price with a rugged, multicast product. This opens the door for highly customisable security solutions. “The value that the new Rigid Networking series provides comes from its edge-only deployment capability,” said Tom Larson, Director of Sales and Engineering at BCDVideo, “The Rigid Networking switches extend the network outdoors for parking garages, street poles, and other remote locations.” BCDVideo's Rigid Networking series Environmentally hardened to operate in extreme temperatures ranging from -40oF to 167oF. Up to 8 PoE+ ports allow Rigid Networking to tap into existing infrastructure and offer centralised power management for each device. Further advantages of Rigid Networking include multicast capabilities, redundant power, and port naming. And, the fanless design protects mission critical surveillance from dirt and dust. “Our introduction of Rigid Networking will offer the most cost-effective solution to almost any environment,” said Jeff Burgess, President of BCDVideo, “These switches are built for mobile and remote video surveillance applications. Nothing else on the market matches their performance.” “With the announcement of our Rapid Networking products, customers can focus on how best to protect sensitive infrastructure and the public, rather than with network-related issues that tend to plague these remote surveillance deployments.” BCDVideo Rigid Networking comes with a five-year warranty to ensure total system coverage.
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