J. Matthew Ladd

If we didn’t have manufacturers, integrators wouldn’t have anything to sell. But what is the role of manufacturing companies when it comes to taking those products to market? Effectively managing the sales channel – helping resellers be successful without somehow undermining their efforts or (heaven forbid!) selling direct to an end user – is an ongoing and delicate challenge for manufacturers. They want to do everything in their power to ensure success of their products in the marketplace, and they want to support their integrator partners, whose success is synonymous with their own. So we asked our panel this week: How can manufacturers add value to the selling process without undermining their installers, integrators and/or distributors? Or, more generally, how should manufacturers engage with end user customers?

“Buyer beware” is always good advice in the security marketplace – or in life for that matter. But the age-old warning is more timely than ever in our age of global commerce and given our fragmented market with thousands of products manufactured all over the world. Complicating the picture: our market is also inching toward commodisation and facing downward pricing that shrinks margins for manufacturers. So the question becomes: When is an item merely a good deal or somehow “too good to be true?” Counterfeit products are flooding a wide range of markets, so it seems unlikely the security market would be immune. So we asked our panellists this week: How is counterfeiting of security equipment a problem for the market, and how should it be prevented?

This week’s Expert Panel revisits a classic question that has been around since the advent of IP video: Should an enterprise’s video system have its own network, or should it share the corporate network? Our panellists' responses reflect new IT trends, technology changes and shifting priorities that are impacting how the question is approached. Rising concerns about cyber-security (such as fears that video might provide a hacker entry into the enterprise system) are one new aspect. New trends like virtualisation are also changing the economics of IT systems, while bandwidth demands continue to be an issue. Let’s take a look at our panel’s latest takes on this classic network video system dilemma.

The retired police officer who takes a cushy job as a security director is almost a cultural cliché. Like any cliché, the idea has roots in the real world, where police departments have often been a rich source of the security industry’s leadership talent. Former military personnel often find their way to the security industry, too, and realise that the familiar elements of discipline and command structure translate well. We wondered about the impact of this historic trend and whether it is changing as the security industry itself evolves. We asked our panel: What effect has the traditional recruitment of corporate and institutional security leaders from the law enforcement and/or military communities had on the security marketplace? Is the tradition changing and why?