International SOS - Experts & Thought Leaders

International SOS, the world’s pioneering health and security risk management services firm, announced a strategic partnership with Exlog Global (Exlog), a boutique, veteran-owned risk solutions provider. Together, they will deliver a seamless, intelligence-led executive services solution that integrates security and protective intelligence in one unified program. Intelligence and threat monitoring The joint solution will feature executive exposure assessments, protective intelligence and threat monitoring The joint solution will feature executive exposure assessments, protective intelligence and threat monitoring, a dedicated executive response hotline, high-quality security and medical support and proactive escalation protocols.  Optional services include executive protection, residential and office Physical Security Assessments, security awareness training, risk assessments, online profile reduction, resilience training and technical surveillance countermeasures. Exlog Global’s protective intelligence capabilities Giles Hill, Global Head of Security Services, International SOS, said, “By combining our global intelligence, security, and medical expertise with Exlog Global’s protective intelligence capabilities, we are able to deliver a powerful executive services program that meets the ever-evolving needs of our clients." George Taylor, CEO, Exlog Global, said, “This partnership ensures that pioneers are supported by best-in-class protective intelligence, security, and health integration—delivered discreetly, globally, and with measurable value.” Evolving threat landscape Exlog is a veteran-founded U.S. risk solutions firm that has protective intelligence, contingency planning Exlog is a veteran-founded U.S. risk solutions firm that delivers protective intelligence, contingency planning and critical incident response backed by 24/7 global monitoring customised to end user requirements. This collaboration unites two industry pioneers dedicated to safeguarding people and organisations against the complex and evolving threat landscape. Integrated medical and security assistance International SOS brings over 40 years of experience supporting multinational corporations, governments, and NGOs with integrated medical and security assistance in more than 190 countries. Leveraging elite military, intelligence, and risk management backgrounds, Exlog complements this global footprint with specialised expertise in protective intelligence, critical incident response and the development and staffing of client-dedicated GSOCs and VSOCs. Shared commitment to global assistance The partnership is grounded in a shared commitment to global assistance, integrated expertise and proven value. By aligning capabilities, International SOS and Exlog deliver: Global Reach – Operational capability in 190+ countries. Integrated Expertise – A unified health, intelligence, and security program. Proven Value – Cost and operational efficiency by consolidating fragmented vendor solutions. Privacy Prioritisation – Highest levels of data privacy and discretion with information. Standards-Based Delivery – Best practice aligned with ISO 31000, 31030, and 22361. This partnership underscores both organisations’ mission to protect people and enable organisations to operate with confidence—anywhere in the world.

Vismo, the tier-one provider of location tracking and risk management solutions, and International SOS, a global provider of medical and travel security services, celebrate the 10th anniversary of their partnership this year. The milestone coincided with the arrival of Hurricane Helene in September and Hurricane Milton in October, when the companies provided their clients’ employees - users of the Vismo Locate & Protect App - with intelligence updates, including special advisories, to help them keep as safe as possible. Notification tool Special advisories include “Act Now, take immediate precautions or change travel plans” notifications Special advisories include “Act Now, take immediate precautions or change travel plans” notifications. During the hurricanes, the advisories were used by clients in real-time and sent via mass notification messages to users likely to be impacted by the hurricanes. The notification tool uses multiple communication channels, including SMS, email, Slack, and voice, to communicate with users, to maximise the chances of them receiving advisories. Testament Colin Dale, Global Sales Director, Vismo, comments, “We are delighted that our app and portal operated seamlessly with International SOS before, during and after the hurricanes, to help save lives and minimise injury. It’s a testament to both parties that mass notification did its job, despite the conditions that many of the app users and their phones found themselves in." “But the app is designed to work under extreme conditions by extending battery life, operating with weak network signals and giving enhanced real-time tracking accuracy.” Integration of International SOS Advisories Vismo and International SOS on technical breakthroughs to benefit their clients’ employees Sally Wang, Group Vice President, Global Alliances & Partnerships, International SOS, says, “International SOS plays a vital role in ensuring the safety and well-being of mobile workforces, and we are delighted to mark the celebration of ten years of partnership that has supported organisations worldwide.” Over the past decade, Vismo and International SOS have worked closely on technical breakthroughs to benefit their clients’ employees. The latest is the integration of International SOS Advisories into the Vismo Secure Portal, which happened before this year’s hurricane season and further enhances the platform’s capabilities. Real-time updates and alerts The advisories – intelligence-based updates and urgent notifications – give the app users real-time updates and alerts from International SOS, ensuring they stay informed - and prepared for any potential risks or emergencies - when travelling or working in hazardous, at-risk environments. Says Dale, “The addition of special advisories to the Vismo Secure Portal marks a significant step in our shared mission to prioritise safety and security for our clients’ staff. The continued collaboration between us promises to deliver even greater advancements in emergency preparedness in the years to come.”

International SOS, the world’s pioneering medical and travel security services company, has announced a strategic alliance with Ontic, a software provider delivering Connected Intelligence to unify how corporate security professionals manage threats, mitigate risks and strengthen businesses. The two companies will jointly develop security software solutions that fortify workforce resilience and allow organisations to operate more efficiently and securely. Security assistance capabilities International SOS will leverage Ontic’s pioneering security software together with its medical capabilities Through the partnership, International SOS will leverage Ontic’s pioneering security software together with their global medical and security assistance capabilities and network, comprehensive intelligence and insights, and 23 years of travel tracking technology to effortlessly fulfil Travel Risk Management and Critical Event Management needs for organisations.  The unified offering will strengthen the ability of corporate security professionals to manage threats, mitigate risks, activate crisis response, and ensure the safety of employees on a global scale. Risk management solutions “International SOS prides itself on setting the standard for unparalleled travel risk management solutions and that commitment comes with evolving our impactful offerings and tools as the global security and health landscape continuously change,” said Jarrett Michau, Chief Executive Officer, Americas Assistance at International SOS. “Ontic’s purpose-built software and technology expertise will propel our workforce resilience platform and services into territories the industry has yet to explore, setting a new global standard for safeguarding employees.” Event management solutions The enhanced user-friendly travel risk and workforce event management solutions will empower organisations to safeguard their global workforce by offering increased customisation, configurability and new monitoring capabilities, including but not limited to: Real-time risk alerts: Immediate and more comprehensive notifications of incidents that may impact travellers, with configurable alert settings Interactive geovisualisation: View layered maps of affected areas, people, and assets on an intuitive and customisable map interface Personalised communication tools: Tailor messages with company branding and situational relevance for effective communication with employees Travel data, insights and reporting: Track employee travel itineraries and travel paths to generate reports on potential risks before, during, and after trips Automated response protocols: Set predefined workflows that trigger automatically during an incident to ensure a rapid and appropriate response Integrated third-party source data: Incorporate real-time feeds from multiple sources. Enhance protection “Our strategic partnership will transform how organisations protect their most valuable asset — their people,” said Lukas Quanstrom, Chief Executive Officer of Ontic. “Too many incomplete or cobbled-together offerings in the market today make the work harder for companies. By combining the expertise of two industry pioneers, this collaboration will deliver complete, modern, and extensible solutions for clients looking to elevate their duty of care and enhance protection for their employees.” Preview of the partnership This collaboration underscores both companies' commitment to enhancing travel risk management, crisis response, and critical event management, delivering a best-in-class service and technology platform that meets the evolving needs of global businesses.  A preview of the partnership and new solutions will be showcased at GSX 2024 at the International SOS booth (#2751) from September 23rd to 25th in Orlando, Florida, with full capabilities to be rolled out in future phases.