Hanwha Vision Europe - Experts & Thought Leaders

Hanwha Vision, the global vision solution provider, has opened its cutting-edge Experience Centre in Paris, reinforcing its commitment to the French market and accelerating its expansion in this key market.  The Paris Experience Centre provides a dedicated space for customers and partners to engage directly with Hanwha Vision’s next-generation AI surveillance technologies. Visitors can experience firsthand how the company’s latest solutions – including AI-powered cameras and intelligent video analytics – deliver actionable insights and improve operational efficiency. Growing demand for advanced video surveillance The opening of the centre reflects the growing demand for advanced video surveillance and analytics in France, across sectors including city surveillance, retail and transportation. By offering an immersive environment to explore these technologies, Hanwha Vision aims to deepen collaboration with French customers and demonstrate the real-world value of its AI-driven solutions. Jamel Djebari, Vice President for France at Hanwha Vision Europe, said: “The new Experience Centre demonstrates our strong commitment to the French market.” “It gives us the opportunity to engage even more closely with our customers and partners, helping them understand how Hanwha Vision’s AI solutions can address today’s security challenges while also unlocking wider business intelligence. We are proud to bring this to Paris and look forward to welcoming our community.” Key growth market Jeff (Chae Won) Lee, Managing Director, Hanwha Vision Europe, said: “France is a key growth market for Hanwha Vision in Europe, and the opening of our Paris Experience Centre marks an important milestone in our regional strategy. It provides a hub where customers can not only see our latest AI solutions in action but also explore how these innovations can support their specific security and business needs.” With this investment, Hanwha Vision continues its mission to deliver innovative, reliable, and trusted vision solutions across Europe, positioning itself as a long-term partner for organisations embracing AI-powered security. 

ATÜ Duty Free, Turkey’s pioneering duty-free retailer, aimed to establish a comprehensive security and AI-powered surveillance system in the Antalya Airport new terminal building project to maximise operational efficiency and customer experience. This critical project was successfully implemented thanks to Hanwha Vision’s high-performance camera solutions and deep learning-based AI capabilities, combined with the flawless implementation by integrator Arte Teknoloji. This project, utilising over 1,450 cameras, serves as a model for modern retail security and business intelligence applications. ATÜ Duty Free ATÜ Duty Free is one of Turkey’s and the world’s pioneering players in international standard duty-free retail. Operating in major Turkish airports such as Istanbul, Ankara, Izmir, and Antalya, as well as abroad, ATÜ is committed to providing travellers with a luxurious and enjoyable shopping experience. Due to its wide product range, high customer traffic, and sensitive duty-paid/duty-free sales processes, security systems are not only a means of protection for ATÜ but also a critical resource for business intelligence and operational management. Arte Technology A pioneer in the electronic security systems sector since 2006, Arte Technology is an integrator company specialising in low-voltage systems that has delivered hundreds of successful projects. Arte Technology offers its customers comprehensive services, from sales to after-sales support, in line with international standards and local regulations, providing solutions from global brands such as Hanwha Vision. Project objectives and challenges The new terminal building at Antalya Airport, with its high passenger traffic and extensive and complex store layout, required the following objectives: Advanced security: Prevention of in-store theft, inventory losses, and security breaches in critical areas. Operational efficiency: Effective management of customer flow, congestion levels, and checkout processes in the retail area. Business intelligence: Collecting data to analyse customer behaviour, optimise in-store layouts, and increase sales. Integration and management: Seamless and reliable management of over 1,450 cameras and analytical data through a centralised VMS (Video Management System). Hanwha Vision’s solution The backbone of the project consists of Hanwha Vision cameras, chosen for their reliability and high image quality. A total of 1,450 cameras have been deployed at the terminal’s most critical points: QNV-C6083R (Dome) – 1200 cameras for in-store areas, corridors, warehouses and customer tracking.  QNO-C6083R (Bullet) – 250 cameras for exterior facades, entrances/exits, and critical surveillance points. AI applications: enhancing efficiency and customer experience Using Hanwha Vision’s camera and Genetec’s VMS integration, three critical AI analytics solutions tailored for ATÜ were implemented: People counting: By accurately measuring passenger density in different sections of the store and at the main entrances, working hours and staff distribution were optimised. Queue management at checkouts: Cameras installed in checkout areas detect queues forming and send alerts to staff to manage. Heatmap: Areas where customers spend the most time within the store are analysed visually. This data has become an indispensable business intelligence tool for optimising product placement (merchandising) and window displays. Software integration All camera and analytics data is consolidated on the industry-pioneering Genetec VMS platform. This powerful integration has provided ATÜ with the following capabilities: Centralised monitoring and recording management. Rapid visualisation and reporting of Hanwha Vision AI data within the VMS interface. Establishment of alert mechanisms for immediate response to incidents. Results and benefits Thanks to this comprehensive project, ATÜ Duty Free has achieved significant gains not only in security but also in operational excellence at Antalya Airport: Precise inventory control – High-resolution surveillance minimises the risk of theft and loss, particularly in areas containing luxury and duty-free goods. Enhanced customer experience – Queue Management has reduced waiting times, for improved customer satisfaction. Efficient staff deployment – The right number of staff were assigned during peak hours using people counting data. Store optimisation – Heatmap analytics highlight the most popular store areas, maximising sales potential. This case study demonstrates how Hanwha Vision’s reliable camera hardware, alongside distributor Entpa Elektronik A.Ş. and its Project Manager Eyüp Tetik, combined with Arte Technoloji’s integration expertise, provides the retail sector not only with video recording but also with actionable business intelligence that delivers value.

Ericeira, a seaside town on the western coast of Portugal, is a popular tourist destination and is known as one of the top surfing destinations in Europe. It has a population of just over 10,000 citizens with this increasing during the busy summer season.  The Municipal Council of Mafra, the local government body overseeing the region, recognised that the increase in traffic during the summer months needed greater monitoring and control to reduce congestion and the risk of accidents. Improving traffic and pedestrian flow A national road, 247, is the main through route for the town and, therefore, is priority for an intelligent traffic management system. At marked crossings where traffic will stop for pedestrians, congestion was particularly acute. The council wanted a solution that would prevent static, inefficient traffic and could adapt to dynamic changes in vehicle and pedestrian flow. Local installer Soltrafego undertook a detailed technical study that identified the need for intelligent video surveillance and traffic analysis. Hanwha Vision was chosen due to its effective and robust cameras. Monitoring congestion Cameras were installed at signal-controlled intersections, with four QNO-C8083R AI cameras installed per intersection. Two were positioned to monitor traffic in both directions, and the other two covered pedestrian areas. Entry and exit zones were set up to monitor vehicle flow, counting the number of vehicles and sending this volume data to traffic light controllers. Traffic light red and green intervals would be automatically adjusted according to detected traffic density. Two virtual zones on each side of the pedestrian crossings were set up on the other two cameras to monitor the number of people waiting in those areas. When the number of people reaches a pre-defined threshold, the pedestrian green light is triggered, and traffic is stopped to prevent overcrowding at the waiting area and ensure a safe crossing for pedestrians. A boosted traffic and pedestrian experience Thanks to the implemented intelligent traffic solution, vehicle and pedestrian movements in Ericeira have improved, especially during the summer months. Optimised traffic light timing based on real-time, dynamic data from the QNO-C8083R cameras avoids unnecessary delays and lowers the risk of accidents at the crossing points where the cameras are installed. Automating traffic light and pedestrian crossing controls improves operator efficiency and meets actual demand without manual input. The cameras were installed within existing infrastructure, requiring no extensive construction or physical alterations. The data collected by the cameras can be used to inform future town improvements, and the installation has become a pilot model for other towns in the area that are facing similar challenges.

Environmental concerns and ‘green’ initiatives have been gaining steam recently with increasing attention to issues, such as climate change and the drive to ‘net zero’ emissions. Sustainability has not historically been a big concern in the physical security market, but the times are changing. We asked this week’s Expert Panel Roundtable: How can the security industry be more environmentally friendly and contribute to sustainability?

Here’s a news flash: 2022 will be a pivotal year for the security industry. As we enter the new year, continuing change is a safe prediction for any fast-moving, technology-driven marketplace. Recent history confirms the ability of the security industry to shift and adapt to changing conditions and to provide an ever-expanding menu of technology solutions to make the world a safer place. Given that the new year will bring change, what will that change encompass? More to the point, what should it encompass? We asked this week’s Expert Panel Roundtable: What is the biggest change you would like to see within the security industry in 2022?

Qumulex is a new startup with a mission to provide physical security integrators a transition path to embrace the technology of the cloud and a subscription-based business model. Qumulex’s products seek to provide capabilities to embrace the cloud without an integrator having to turn their back completely on the ‘transactional revenue’ of installing new systems. As the transition happens, Qumulex offers a product line that supports any mix of systems from on-premises to the cloud. The flexible deployment model – enabling a cloud installation, an on-premise installation or any combination – is one of the ways Qumulex seeks to differentiate itself in the market. Installing fully on-premise system The Qumulex cloud-based platform uses a gateway device located on-premises to which local cameras are connected The system is designed so that an integrator can install a fully on-premise system and then later ‘flip a switch’ and transition to a cloud model, says Tom Buckley, VP Sales and Marketing. The Qumulex initial 1.0 system launch is currently entering its final beta test. Full commercial availability is expected in the first quarter of 2020, which the company will highlight in a bigger 20x20 booth at ISC West next year. The Qumulex cloud-based platform uses a gateway device located on-premises to which local cameras are connected. Ensuring cybersecurity, the gateway provides a ‘firewall’ of sorts to avoid any cybersecurity threat from entering an enterprise through a vulnerable IP camera. The system is designed to be ‘cloud-agnostic’ and to work with any public or private cloud, using Docker software and ‘containers,’ a standard unit of software that packages code and all its dependencies so an application runs quickly and reliably from one computing environment to another. At launch, the Qumulex system will use the Google cloud. Greater situational awareness The open platform approach will enable users to assemble best-of-breed solutions Another point of differentiation for the new platform is a unified access control and video surveillance environment – both are part of the same program. Access control can drive video events and vice versa for greater situational awareness. A unified system avoids having to integrate separate systems. A big emphasis for Qumulex is ease of use. They have designed the user interface to be as simple and intuitive as possible, using consumer-oriented systems such as Nest and the Ring Doorbell as a model of simplicity. Finally, the open platform approach will enable users to assemble best-of-breed solutions. Keeping it simple, the system offers native integration with only the major camera manufacturers that represent most of the market: Axis, Hanwha, Arecont, Panasonic, Vivotek and Sony. Longer-term storage Other cameras can be included using the ONVIF interface. On the access control side, the system will initially be compatible with Axis door controllers, Allegion wireless door locks and ASSA ABLOY Aperio wireless door locks. Future versions of the software will seek to integrate HID Edge and Vertx and eventually Mercury panels. The gateway device may incorporate only a solid-state drive (SSD) for buffering Qumulex is taking a ‘mobile-first’ approach. The software is designed as a ‘progressive web app,’ which means is it is adaptable to – and fully functioning in – any smart phone, mobile device, laptop, or on a desktop computer with multiple monitors. The gateway device may incorporate only a solid-state drive (SSD) for buffering, or as many hard drives as the customer wants for storage. Short-term storage is available in the cloud, but local hard drives may be used for longer-term storage which can get expensive given the monthly fees of cloud storage. Using third-party server To manage the variety of scenarios, Qumulex will offer a line of gateways and recorders, or a customer can use a third-party server along with Qumulex, which is an open system. Qumulex will use a manufacturer’s representative sales model and has already signed up 11 rep firms covering the United States (the initial target of the launch). The company has been spreading the word among integrators, too, first at the ISC West show last spring, when 98 integrators saw demonstrations of the system at a suite in the Palazzo. Another 48 integrators saw the system at ESX in Indianapolis in June. At the recent GSX show in Chicago, Qumulex had a booth on the show floor, where they scanned 450 badges that yielded 176 unique integrators. Entering the physical security market Qumulex just closed a second round of funding, which does not include any ‘institutional’ money Buckley estimates there are around 10,000 total security integrators in the United States that sell products similar to theirs at their price point. They are working to build their database to reach out to those integrators. (Exacq had more than 4,500 dealer/integrators before it was sold to Tyco/Johnson Controls.) Qumulex is the third company to enter the physical security market by the same team that launched two other successful startups in the last 20 years: Exacq Technologies (sold to Tyco in 2013) and Integral Technologies (sold to Andover Controls in 2000). Both previous companies were built around a need to help the integrator community transition to newer technologies. Qumulex just closed a second round of funding, which does not include any ‘institutional’ money. The first round of investment involved only the founders, and the second round added some ‘angel’ investors to the mix. The funding allows more flexibility and control over the company’s timeline and the evolution of the product’s feature set, free of outside mandates, says Buckley.