CDW LLC - Experts & Thought Leaders

Genetec Inc., the pioneer in enterprise physical security software, announced that CDW Corporation, a pioneering multi-brand provider of IT solutions in the U.S., U.K., and Canada, has deployed the Genetec™ Security Centre platform to standardise and unify its physical security operations across over 50 global sites and distribution centres. Faced with a fragmented security infrastructure inherited through years of growth and acquisitions, CDW’s Global Security team sought a platform that could streamline access control, video surveillance, and identity management. Data reporting capabilities After an extensive evaluation, CDW selected Genetec Security Centre for its open architecture, robust data reporting capabilities, and operational flexibility. “We had a wide range of systems that we were attempting to bring together, with different data sets and cardholders. It wasn’t efficient or scalable,” said Adam Smith, Global Security Manager at CDW. “When the systems aren’t evolving with you, it can become a real problem.” Real-time data, automation, and analytics improve efficiency CDW is using advanced analytics and automation to optimise broader business operations The unified platform has helped CDW dramatically streamline tasks, increase automation, and reduce incident response time. Tasks that once took hours or even days—like pulling video evidence or responding to intercom alerts—can now be handled in minutes or seconds. Beyond improving security, CDW is using advanced analytics and automation to optimise broader business operations. Using people-counting analytics, the security team can verify that all staff have exited distribution centres before closing, ensure appropriate staffing levels during busy periods, and adjust guard coverage based on real-time occupancy data. Smarter access control and collaboration Access management has also been overhauled. With Genetec ClearID™, CDW moved from a manually intensive process to a decentralised, rules-based model. Access rights are now granted or revoked automatically based on roles, schedules, or local management approval. “An operator at our security operations centre wouldn’t necessarily know who is allowed access to each space,” said Smith. “Now, access can be assigned by local managers, or the process is automated based on credentials. We have rules-based provisioning for access control. We rarely have to set anyone’s access level anymore. It's been both a dramatic time-saver and an enhanced experience.” Coordinated workflows with Genetec Operations Centre CDW executed Genetec Operations Centre, a work control solution that helps standardised methods To further streamline task management and incident coordination, CDW also implemented Genetec Operations Centre, a work management solution that supports standardised procedures, task tracking, and team communication. By embedding standard operating procedures into the system and automating key notifications, Operations Centre ensures CDW’s global teams can respond quickly and consistently, reducing delays, miscommunication, and risk. From power user to trusted advisor CDW’s internal use of Genetec has also had a positive impact on customer engagement. “We can now say, ‘We use Genetec in our systems, and here’s how we use it,’” said George Howard, Physical Security Team Lead. “Our delivery team is building out different global use cases for safety and security, as well as operations, that we’re able to share with our customers.”

At Verkada, success is built on the dedication, expertise, and commitment of the partners. Every day, these industry pioneers help customers implement best-in-class physical security solutions that drive real impact. As they look back on an incredible year, they’re excited to recognise the partners who went above and beyond in 2024. This year’s inaugural Verkada Impact Partner of the Year Awards celebrate those who demonstrated outstanding growth, customer commitment, and collaboration. These winners have set the bar high, proving that the right combination of expertise, service, and innovation makes all the difference. Winners List NITOR – Impact Partner of the Year: Growth NITOR has demonstrated an impressive trajectory, showing consistent revenue increases and deeper engagement with Verkada. Their year-over-year growth reflects their commitment to Verkada solutions and a strong investment in the partnership. With their dedication and momentum, they’re on track to become one of the biggest partners. ASAP IT – Impact Partner of the Year: Rising Star ASAP hit the ground running, making an incredible impact within their first 18 months as a Verkada partner. Their ability to generate consistent sales, meet certification milestones, and collaborate closely with Verkada’s sales and marketing teams has set them apart. Their rapid success signals a bright future ahead. CDW – Impact Partner of the Year: National Partner CDW’s reach extends across all regions, bringing Verkada’s solutions to a vast customer base. Their leadership in the industry, commitment to the shared mission, and ability to drive significant growth make them an invaluable national partner. Their efforts have helped scale Verkada’s impact nationwide. HBS – Impact Partner of the Year: Regional Partner HBS continues to be a powerhouse in its region, strengthening customer relationships and delivering strategic security solutions. Their exceptional performance and thoughtful initiatives have helped expand Verkada’s presence while reinforcing the trust and reliability that customers expect. BlueBird iT – Impact Partner of the Year: Customer Choice A great product is only as good as the people who support it, and Bluebird has set the gold standard for customer satisfaction. With a top-tier Net Promoter Score and a reputation for delivering an outstanding customer experience, they’ve earned the trust and loyalty of clients who consistently rave about their service. Eastern DataComm – Impact Partner of the Year: Marketing Marketing plays a crucial role in spreading the word about Verkada’s solutions, and Eastern DataComm has led the way with exceptional co-branded campaigns. Their strategic efforts, strong engagement, and results-driven initiatives have helped expand the reach and reinforce the value of Verkada’s brand. Convergint – Impact Partner of the Year: Physical Security Integrator Convergint has been a trusted pioneer in solving complex security challenges and reducing risk for customers. Their forward-thinking approach to designing and implementing security solutions has been instrumental in helping organisations strengthen their safety and operations. Wachter – Impact Partner of the Year: Technical Exceptional service starts with the right partnerships, and Wachter has set the standard for seamless national and global deployments. With the scale, expertise, and reliability the mutual partners expect, they’ve proven to be a trusted ally in the move up-market with Enterprise and Global customer acquisition. Thanks to all the partners These partners represent the best of what Verkada’s partner network has to offer, but they’re certainly not alone in their achievements. Every Verkada partner plays a vital role in delivering innovative security solutions, and they’re grateful for the dedication and expertise they bring to the table. Here’s to another year of growth, collaboration, and success—together, they’re making the world a safer place.

Delinea, a pioneering provider of solutions for securing human and non-human identities through centralised authorisation, has introduced new capabilities on its pioneering cloud-native platform, including credential and password support for workforce and business users, intelligent identity lifecycle management and behaviuoral analytics spanning all identity types. These new features will enable enterprises to comprehensively manage the full identity lifecycle across all users from any access point while automating management and entitlements as users evolve. Additionally, with the new Delinea Platform App, the power of the platform is now available on iOS and Android devices, enabling administrators to manage access from anywhere. Latest enhancements to the Delinea platform   Latest enhancements to the Delinea platform are aimed at helping firms create an all-encompassing security Identity has become a critical pillar of cybersecurity strategies, with over half of organisations allocating 20% or more of their IT budget to identity and access management technology and processes, according to recent Delinea research.  As identity-based attacks continue to surge, the latest enhancements to the Delinea platform are aimed at helping enterprises create an all-encompassing security environment to make it easier to manage all identities, enforce access policies, and respond to security threats. New additions to the Delinea Platform “The complexity of managing digital identities is only increasing, and organisations must overcome mounting challenges related to security visibility, access control, and automation,” said Jeremy Weiss, executive security strategist, GSSO at CDW. “The new additions to the Delinea Platform will enable our customers to address these challenges head-on with agile, intuitive, and scalable solutions that strengthen security and improve organisational efficiency.” Increase visibility with Delinea Credential Manager Administrators gain centralised oversight of all credentials and user activity across the entire workforce Delinea Credential Manager simplifies and secures credentials while providing IT administrators and security leaders with comprehensive visibility and control over access for every identity. The enterprise-grade vault reduces risk, boosts security policy adoption with a simplified experience, and ensures seamless user access across any device, anywhere. Administrators gain centralised oversight of all credentials and user activity across the entire workforce, while business users benefit from a user-friendly interface that makes credential access both frictionless and secure.  Unified access controls Administrators also gain real-time visibility into all identities and can simplify credential management, minimising shadow IT and credential fatigue. Unified access controls remove vulnerabilities business users present from disjointed credential use, improving productivity while maintaining strict security protocols.  Intelligently automate access provisioning with ILM IT and security teams can use ILM to reduce administrative overhead, enforce security protocols Identity Lifecycle Management (ILM) provides agile, centralised control over all identities, making it easy to automate joiner-mover-leaver (JML) processes and reduce the risk of overprovisioned or orphaned accounts. With the average onboarding process taking over four days, ILM drastically reduces the manual workload, providing efficient, secure, and auditable identity provisioning and de-provisioning across the organisation. IT and security teams can use ILM to reduce administrative overhead, enforce security protocols, and automate key workflows that improve both efficiency and compliance.  Reduce risk with Platform Analytics The Platform Analytics feature empowers IT and security teams to stay one step ahead of potential threats by continuously monitoring and analysing users’ digital behaviours. By establishing a baseline for each user’s behavior, Platform Analytics detects deviations and automatically triggers customised actions to address abnormal actions in real-time. Anywhere, anytime access with the Delinea Platform App Delinea Platform App offers administrators full visibility and control over their organisation’s identity The Delinea Platform App offers administrators full visibility and control over their organisation’s identity security environment, no matter where they are. With this secure mobile app, administrators can monitor and manage all identities, view behavior insights, configure security workflows, and respond to access requests, ensuring privileged access is continuously monitored and protected. Identity crisis in the age of AI “Enterprises today are facing a different kind of identity crisis in the age of AI, as they must now contend with an explosion of human and non-human identities to manage and provision,” said Phil Calvin, Chief Product Officer at Delinea. “In adding these new capabilities and mobile app to the Delinea Platform, we’re enabling our customers to be more agile. We’re constantly innovating to make it even easier to secure all identities, prevent unauthorised access to sensitive data, and streamline the management of user credentials, all while minimising user friction.”