Despite any negativity you may hear, Hikvision is optimistic about their role in the U.S. market. “We demonstrate that we can be trusted, and that we should be trusted,” says Jeffrey He, Vice President, Hikvision, and President, Hikvision USA and Hikvision Canada. “We have sound products and technology. Our mission in the security industry is to protect, not to harm. Otherwise why would we be in this industry?” Hikvision is committed to investing in the North American market, where there was ‘positive year-over-year growth’ in 2018 and ‘strong’ sales in Q1 this year, according to Eric Chen, General Manager of Hikvision USA and Hikvision Canada. HikCentral central management software The company’s U.S. focus is shifting from products to solution sales, with emphasis on ‘mid-market’ small- and medium-sized businesses (SMBs). The largest verticals are retail and education, and there are emerging opportunities in the cannabis market. Launch of the HikCentral central management software (CMS) is a component of the company’s solution-sales approach. Launch of the HikCentral central management software is a component of the company’s solution-sales approachMr. He acknowledges the growth of ‘anti-China sentiment’ in the United States and other parts of the world, which he says will impact Hikvision’s operations globally. Specifically, in the U.S., ‘political’ elements impacting Hikvision’s business include ongoing tariffs and a trade war, Congressional calls for export controls and sanctions, and a provision of the National Defense Authorization Act (NDAA) that bans use of Chinese video surveillance products in government applications. Specifying cybersecurity initiatives at ISC West In spite of it all, Hikvision’s message at the recent ISC West show was overwhelmingly positive, and the company also detailed cybersecurity initiatives they say put the Chinese company ahead of many competitors in the industry. Eric Chen came in as General Manager last year; he previously spent a decade working for Hikvision in China. Chen reports solid 18.8% year-over-year growth for Hikvision globally, totalling $7.4 billion last year. He notes the company saw 40% compounded growth between 2010 and 2018. Globally, there are 34,000 employees, 16,000 of whom are research and development (R&D) engineers. Hikvision’s expanding global footprint includes 46 international branches. There are three manufacturing facilities in China, in addition to one in India. HikRewards program for HDP customers At ISC West, Hikvision’s theme was ‘Focus on Your Success’, including introduction of the HikRewards program that provides rebates to HDP (Hikvision Dealer Partner) customers, their core dealer base. A new online Hikvision Knowledge Library for HDPs provides training and reference materials dealers can share with employees. A new tech centre, introduced in December, provides data sheets, product information, and support resources. There is also a North American R&D team headquartered in Montreal. At the industry’s largest U.S. trade show, Hikvision unveiled a brand-new booth with plenty of open space and video walls A customer satisfaction survey launched in March provided good feedback from customers. “They know who to call if they have a problem,” says Chen. “We want to focus on making customers successful.” The success theme also extends to Hikvision employees, who are featured in videos describing their jobs and enthusiasm for Hikvision. There are some 400 employees in the North American operation. At the industry’s largest U.S. trade show, Hikvision unveiled a brand-new booth with plenty of open space and video walls. Half of the booth was focussed on solutions, especially retail and education, and also gaming and commercial real estate. Security products displayed at ISC West A variety of devices, including access control, intercoms and cameras, are integrated using the HikCentral CMS systemProduct highlights at the ISC West booth included the 32-megapixel PanoVu multi-sensor dome camera, whose 180-degree panoramic image was displayed on a 65-inch monitor. A variety of devices, including access control, intercoms and cameras, are integrated using the HikCentral CMS system. Some products new to the North American market, including intercoms, turnstiles, emergency call stations, and under-vehicle inspection, were displayed. Hikvision’s deep learning products are moving into their second generation, including the ability to obscure private information on videos to comply with GDPR/privacy requirements (previewed at ISC West and released later in the year). Algorithm components of Hikvision’s DeepInMind artificial intelligence are being adapted into a platform called AcuSense for value-priced products, which can recognise a human or vehicle and help filter out false alarms. Also being adapted to products with lower price points are the ColorVu system that incorporates visible light LEDs to provide colour images at night, and DarkFighter low-light capabilities. Penetration testing of cameras and NVRs As a global manufacturer, Hikvision faces a high level of scrutiny about cybersecurity, which Mr. Chen says is “a good thing for us,” enabling them to highlight the steps they are taking to improve cybersecurity. Chuck Davis, Director of Cybersecurity, outlined specific milestones Hikvision has achieved in its quest to provide world-class cybersecurity. Chuck Davis, Director of Cybersecurity, outlined specific milestones Hikvision has achieved in its quest to provide world-class cybersecurity In September 2017, Hikvision began working with third parties (including Rapid7) for penetration testing (ethical hacking) of its cameras and recorders. That same month, Hikvision set up a Cybersecurity Hotline open to anyone with questions about cybersecurity, including white-hat hackers and researchers. Even before that, Hikvision had an open-door policy on cybersecurity and a program for patching and disclosing responsibility. In February of 2018, Hikvision released a 40-page Cybersecurity White Paper describing cybersecurity testing and processes built into the software development lifecycle. That same month, Hikvision launched an Opened Source Code Transparency Center and offered an open invitation to anyone wanting to inspect Hikvision’s source code and let them know of any vulnerabilities. FIPS 140-2 certification by NIST Hikvision has also become a Common Vulnerabilities and Exposures (CVE) Numbering Authority (CNA), which ensures their patching and incident reporting programs have been reviewed by a CNA partnering company. Hikvision's encryption module (HIKSSL) received Level 1 FIPS 140-2 certification to be used in both IP cameras and NVRsIn August, Hikvision received Federal Information Processing Standard (FIPS) 140-2 certification, a U.S. government encryption standard created by the National Institute of Standards and Technology (NIST). Hikvision's encryption module (HIKSSL) received Level 1 FIPS 140-2 certification to be used in both IP cameras and NVR products. Davis said the FIPS 140-2 certification process began before the NDAA ban on use of Hikvision products in the U.S. government, and in any case is a standard that ensures a high level of encryption. “We wanted to make sure we had the same level of technology,” he says. “It was not to win over the government.” Making industry more cybersecure “We are really trying to have third parties test and certify our equipment,” adds Davis. “We are trying to be open and transparent. Education and awareness are key.” “We need the trust of customers in the security community,” says Mr. He. “No matter what, we have to follow the highest standards to offset the concerns and accusations.” In April 2018, Davis became a member of the Security Industry Association (SIA) Cybersecurity Advisory Board to help make the entire industry more cybersecure through education, awareness and standards. Hikvision has also joined the Forum of Incident Response and Security Teams (FIRST at first.org), a global cybersecurity incident response consortium that cooperatively handles computer security incidents and promotes incident prevention programs. Davis has presented Cybersecurity Road Shows in 22 cities in the United States and Canada, and also in Australia and New Zealand. The 90-minute presentations focus on education awareness around cybersecurity and seek to get attendees engaged and aware about cybersecurity in business and also in their homes.
Hikvision USA Inc., a provider of artificial intelligence, machine learning, robotics and other emerging technologies, and supplier of video surveillance products and solutions, has announced that its director of cybersecurity, Chuck Davis, has been appointed to the Security Industry Association’s (SIA) Cybersecurity Advisory Board. The board is designed to guide SIA members in addressing potential cybersecurity threats, develop prescriptive guidance, and advocate for cybersecurity strategies and solutions for issues impacting the physical security industry. The board's leadership enables SIA to prepare its members for challenges related to the wider adoption of the Internet of Things and the use of secure networked devices for security. We believe collaborative efforts such as the SIA board are vital, and we applaud SIA's leadership on cybersecurity" Cybersecurity hotline “Effective cybersecurity defense requires an industry-wide effort, and the SIA Cybersecurity Advisory Board is one of the industry’s leading resources,” said Davis. “I'm honored to join the board and look forward to working with other board members on this critical issue.” “Hikvision North America's ongoing commitment to cybersecurity is reflected through a broad range of initiatives designed to keep property and assets safe, including growing our dedicated cybersecurity team, creating the industry’s first Source Code Transparency Center, and launching a cybersecurity hotline for our partners,” said Jeffrey He, president of Hikvision USA Inc. and Hikvision Canada Inc. “We believe collaborative efforts such as the SIA board are vital, and we applaud SIA's leadership on cybersecurity."
Hikvision USA, a provider of artificial intelligence, machine learning, robotics and other emerging technologies, and manufacturer of video surveillance products and solutions, announced that its US Cybersecurity Road Show will kick off Tuesday, March 27, 2018 in Los Angeles, and travel to select US cities over the next several months. Led by Chuck Davis, Hikvision’s director of cybersecurity for North America, ‘Cybersecurity Myths and Facts: Presented by Hikvision’ road shows will consist of a 90-minute interactive education session about cybersecurity, cyber threats and vulnerabilities, myths about the video surveillance industry, and best practices to mitigate those threats and vulnerabilities. The US road show follows a successful four-city road show in Canada, led by Davis in December. The March 27 Hikvision Cybersecurity Road Show will take place from 10 a.m. to 12 p.m. at The Colony Theatre Company, 555 N 3rd Street, Burbank, Calif. Space is limited for these free events. Early registration is recommended. The road show will travel to cities including Miami, Las Vegas, Boston, Chicago, Washington DC, Atlanta, Philadelphia, St. Louis, Houston, Phoenix and New York City in 2018.
Hikvision Canada, specialising in artificial intelligence, machine learning, robotics and other emerging technologies, and a manufacturer of video surveillance products and solutions, has announced the launch of its cyber security road show. ‘Cybersecurity Myths and Facts: Presented by Hikvision’, will take place in key locations across Canada (Montreal, Toronto, Calgary, and Vancouver) in the week of Dec. 4-8, 2017. Video surveillance best practices "Our challenge here at Hikvision is the same as other video surveillance providers," said Chuck Davis, Hikvision’s director of cyber security for North America. "The difference is that we are the number one video surveillance provider in the world, so we believe it is our responsibility to be vigilant in terms of cyber security defense. It’s a formidable challenge but everyone here at Hikvision is onboard." Presented by Hikvision Canada and hosted by Davis, each road show event will consist of a two-hour interactive education session about cyber security, cyber threats and vulnerabilities, myths about the video surveillance industry, and best practices to mitigate those threats and vulnerabilities. We’re looking forward to bringing our cyber security resources directly to our clients and partners in Canada Event venues Attendance is free, but space is limited, so early registration is recommended. Interested parties can register here for one or more of the sessions below: Montreal: Monday, Dec. 4, Theatre Marcellin-Champagnat Toronto: Tuesday, Dec. 5, Living Arts Centre Mississauga Calgary: Wednesday, Dec. 6, Cardel Theatre Vancouver: Friday, Dec. 8, Shadbolt Centre of the Arts Burnaby With more than 20 years’ experience building world-class cyber security programmes for large enterprise organisations, Davis recently joined Hikvision from IBM, where he was an executive security architect. He holds seven US Patents and numerous certifications, including the CISSP-ISSAP. “We’re looking forward to bringing our cyber security resources directly to our clients and partners in Canada,” said Alex Asnovich, head of marketing for Hikvision North America. Hikvision is planning a US cyber security road show in 2018.
Hikvision USA Inc., a North American provider of video surveillance products and solutions, has announced the launch of a cybersecurity hotline that Hikvision integrators, clients and technology partners can call for direct support related to cybersecurity concerns. Hikvision encourages its partners to update all equipment to the latest available firmware. “Updating firmware is an effective way to safeguard equipment from cyberattacks and eliminate known vulnerabilities. Firmware updates are available on the Hikvision website,” said Chuck Davis, Hikvision Director of Cybersecurity for North America. Meeting best practice standards Partners can reach the Hikvision cybersecurity hotline directly by calling 626-723-2100, or by dialling the general technical support line at 866-200-6690, and pressing “5.” Cybersecurity support can also be provided via email at email@example.com. Hikvision takes cybersecurity concerns with the utmost seriousness and takes diligent action to ensure that its products meet the standards of the security industry’s best practices. “Cybersecurity is Hikvision’s top priority,” said Jeffrey He, president of Hikvision USA Inc. and Hikvision Canada Inc. “Innovation and R&D are integral parts of our technology development, and continuous improvements to our cybersecurity support with this hotline solidify our commitment to secure our products even further.”
Hikvision USA Inc., the North American provider of video surveillance products and solutions, announced that Chuck Davis has been named director of cybersecurity for Hikvision North America. Extensive cybersecurity experience With more than 20 years’ experience building world-class cybersecurity programmes for large enterprise organisations, Davis comes to Hikvision from IBM, where he worked as an executive security architect. He designed and managed the global malware defence and vulnerability management programmes at IBM and was a thought leader and architect of IBM’s Computer Security Incident Response Team (CSIRT). From 2011 to 2015, Davis worked for The Hershey Company as manager of global cyber defense, building and managing the company’s comprehensive cyberdefense programme. Davis, together with Hikvision Security Lab at Hikvision headquarters, will lead the cybersecurity programme for Hikvision North America, overseeing all internal and external cybersecurity initiatives and programmes in the region. Cybersecurity at Hikvision USA “Hiring Chuck Davis is an important milestone for Hikvision North America,” said Jeffrey He, president of Hikvision USA Inc., and Hikvision Canada Inc. “As the largest video surveillance provider in the world, we have a responsibility to also be a leader in cybersecurity defence. We’ve made significant investment in the Hikvision cybersecurity programme over the past few years. We’re continuing to step up our efforts.” We will continuously be working to fine tune the Hikvision processes in North America to minimise the potential for vulnerabilities" Davis said his short-term goal is to “build up a better interface and relationships with security researchers, lead the initiative to work with ethical hackers, and examine cybersecurity certification needs for our products and our vertical markets.” Education and outreach are of paramount importance in an effective cybersecurity programme, Davis said. “We’ll be extending our efforts to work with our partners on cybersecurity best practices,” he said. Davis said he believes manufacturers should secure products against known vulnerabilities, and “they should have a robust programme in place to learn of new vulnerabilities and to react to the discovery of a new vulnerabilities. We will continuously be working to fine tune the Hikvision processes in North America to minimise the potential for vulnerabilities, and also to react, respond and communicate with our customers as quickly and as effectively as possible.” Designing cybersecurity solutions A technologist, Davis holds seven US Patents, three Patents-Pending, 10 invention disclosures, and he has also co-authored two books. He holds numerous certifications, including the CISSP-ISSAP, he is an ISSA senior member, former member of the board, and he also held the position of ISSA Chapter president. In addition, Davis is an honorary council governing board member for the EC-Council, the governing body of the Certified Ethical Hacker Certification. Davis has architected, designed and deployed many solutions including, Data Loss Prevention, Network Access Control, Malware Defense, Computer Forensics, Intrusion Detection/Intrusion Prevention (IDS/IPS), two-factor authentication, and secure, crown jewel source code development. In addition to his work as a cybersecurity professional, Davis is an adjunct professor of Computer Science at the University of Denver, teaching master’s degree courses in Ethical Hacking and Computer Forensics.