Global positioning systems (GPS) have a role to play to combat shoplifting, especially in the fight against the growing trend of large-scale organised retail crime (ORC). Todd Morris, founder and CEO of BrickHouse Security, recently explained to me how GPS fits into the fight against retail crime. A variety of GPS devices – from small “micro” sensors to plug-in devices for cars to wired devices – can all be tracked using the same cloud-based service, which manages the devices. GPS devices provided by BrickHouse and others can be inserted in retail goods by a drug retailer, department store or even by a pharmaceutical manufacturer. The devices are often inserted into expensive luxury goods. In each case, the industry pays BrickHouse or another supplier for the GPS devices, which allow the goods to be tracked by police. Many law enforcement organisations have access to the cloud service, which they use for ORC investigations. “They’re not just trying to thwart the individual shoplifter, but organized crime,” says Morris. “It’s fencing that creates the demand. We help law enforcement officers shut down the fence.” The platform is designed to promote collaboration between retailers and the police. In each jurisdiction, each GPS tracker is linked to a police investigator who gets an alert of its location. It’s a good example of the benefits of approaching a problem from multiple angles. While out shopping, we see a lot of investment by retailers in preventing shoplifting – video cameras, inventory sensors, parking lot barriers to prevent smash-and-grabs. If all these measures fail, it’s good to know there’s a chance of solving the crime by following the stolen goods.
Demand for covert cameras in the home has doubled in the last two years, according to one camera supplier. These additional “hidden” cameras are also increasingly being networked into home security systems, and installation of the newest covert IP cameras is do-it-yourself easy. Covert cameras appeal to consumers who don’t want the industrial look of video cameras disrupting their décor. They are also the latest variation on “nanny-cams” that keep watch while parents and/or homeowners are away. “The price has come down, and the products are becoming easier to use,” says Todd Morris, founder and CEO of BrickHouse Security, a direct-to-consumer and business-to-business supplier of security cameras. “Previously they were very hard to use and to install.” A covert camera catches what’s happening when someone in the home doesn’t know they’re being observed BrickHouse Security’s newest product, introduced at the ASIS 2014 show in Atlanta, is a remote-view hidden camera designed to be easily integrated with a complete home security system. Retailing at right under $200, the Observa camera sits unobtrusively on a bookshelf and looks like a Bluetooth-type audio speaker. The WiFi-enabled camera inside offers cloud-based video recording and storage and even infrared “night vision” technology to see in the dark. “There are two main reasons people choose a covert camera,” says Morris. “One is aesthetics -- they just don’t want a camera to stand out because it’s ugly.” (They also don’t want holes drilled in their walls, which isn’t necessary with WiFi connectivity.) Another reason is an extension of the “nanny-cam” concept. A covert camera in the home can provide additional peace-of-mind to working parents concerned about babysitters taking care of their children. The growing need for two-income households is driving demand. Video can also keep watch on the activities of maids, dog walkers, home healthcare workers or even someone who’s watering the plants. “It answers questions such as ‘Did they show up? Did they do what they said they would do? Did they do anything else?’” says Morris. A covert camera catches what’s happening when someone in the home doesn’t know they’re being observed. Other uses include monitoring vacation homes and keeping up with teenagers. Outside the home, video can provide an early warning of an intruder or prevent vandalism. Covert IP cameras are now pre-configured to be easy to install by a homeowner. Basically, installation involves plugging the camera in and pushing a WPS button that automatically links to a homeowner’s router, does a “handshake” and is connected to the cloud-based service. Customers are provided a secure user name and password in an email before the camera even ships. Everything is Web-based, and there are apps to access video via smart phones and tablets. Entry by Google (which now owns DropCam) into the home video camera market is good news because it helps to raise awareness, says Morris. “A rising tide lifts all boats.” He notes that companies from Google to local cable companies are advertising to promote the idea of video surveillance in the home. Covert IP cameras are now pre-configured to be easy to install by a homeowner Covert cameras are just part of a broadening range of video products available for the home market. Beyond the two models currently provided by DropCam, other manufacturers offer cameras for the home that have pan-tilt-zoom, can be installed outdoors, and are enclosed in domes. BrickHouse Security itself has more than 100 designs and does 60 percent of its business over the Internet. BrickHouse also sells to some dealers, and refers customers to dealers if they seek professional installation services. There are only two limitations on where a covert camera can be placed in the home. In the case of a live-in nanny or maid, the camera cannot be placed inside his or her bedroom (where they would expect privacy). Also, cameras cannot be placed inside bathrooms, although they can be placed outside a bathroom looking into the door. “Video inside the home is so much less expensive and easier to use,” says Morris. “There’s a massive influx of new people it is available to.”
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