Global provider of digital and analog cable television, broadband internet, and fixed telephony in Serbia, SBB brings nearly a decade of experience in serving the largest customer base in Serbia and Montenegro.

SBB is a part of the United Group, which operates in six countries of the former Yugoslavia, with sibling companies Telemach, Total TV, NetTV Plus, and more. Their services bring the most popular news, sports, films, children’s programs, and a variety of other content to their growing audiences.

As the world continue to advance in the technological development and use of the Internet, companies like SBB play a crucial role in connecting people with each other and with the rest of the world – in the sharing and enrichment of vast varieties of information.

Comprehensive surveillance solution As SBB’s business and customer base grow, so does its need to expand and upgrade the video surveillance systems at its numerous retail locations

As SBB’s business and customer base grow, so does its need to expand and upgrade the video surveillance systems at its numerous retail locations. Nowadays, security in and around the locations is a given, while more important uses of video surveillance technology is monitoring and analysing customers coming into the store. With useful analytics on customer numbers, lengths of stay, peak times, and frequency of customer visits, the company will be able to improve human resources management, maximise the efficiency of services in the stores, and minimise security risks, all the while saving on costs.

To do this, the company needs to upgrade its video surveillance setup from traditional CCTV systems to automated, smart solutions that not only facilitates state-of-the-art security but also accuracy in people counting, ease of setup, convenient storage, smooth and fast content transfer, and high video quality. It must also be easy to manage for the company’s information and security divisions to do their best at their jobs in this day and age.

Netiks-VIVOTEK collaboration to equip SBB

Netiks is a global distributor of network and communication equipment in Serbia and Montenegro and has been SBB’s partner of choice to bring its surveillance systems to the next level.

The main focus of the current stage of upgrades is installing more than 50 of the latest FD8166A ultra-mini fixed dome network cameras cross the company’s retail locations which get 450,000 visitors every month and setting up the VAST 2 software to make everything work in perfect unison.

FD8166A network cameras

VIVOTEK’s people counting solution is a smart-edge video analytic function that delivers real-time, bi-directional counting data

On the hardware side, the FD8166A has compact, low profile, yet stylish design that fit right into modern, sleek spaces of the retail locations, both on the perimeters and inside the stores. After the easy transition process from traditional equipment, aided by the built-in IEEE 802.3af compliant PoE technology the camera’s 2-megapixel CMOS sensor started capturing 1920x1080 resolution video at 30 FPS. With WDR enhancement and 3D Noise Reduction that come with the cameras, the information and security staffs can tap into crisp and clear images even in extremely bright and dark environments. The defogging capability further defends against adverse weather conditions.

VIVOTEK’s people counting solution is a smart-edge video analytic function that delivers real-time, bi-directional counting data across a large field of view. With this function, counting and monitoring data are directly computed rather than relying on a dedicated computer. SBB applied the 2D people-counting solution to count and monitor its visitors. To date, the solution has achieved 98% accuracy. The system stores the data for 90 days and issues push notifications to relevant operators. To ensure uninterrupted access to information on security and flow, the camera supports H.264 compression, which significantly reduces data size, conserving network bandwidth and enabling real-time monitoring of all camera systems across the company’s retail scene.

VAST 2 IP VMS

Powering this advanced setup at SBB is also the VAST 2 software, which was also introduced to upgrade SBB’s surveillance system. VAST 2 is VIVOTEK’s top-shelf IP video management software (VMS). Behind the stylish, intuitive UI are a suite of functionalities that make the work of the staff easy and effective. VCA report and Smart Search in particular have driven the company's analytical efficiency to unprecedented heights.

As central management software, VAST 2 is designed to oversee all surveillance products, which means that the system will be able to scale to more of the company’s retail locations as well as grow with the company's prosperous future expansion.

Share with LinkedIn Share with Twitter Share with Facebook Share with Facebook
Download PDF version

In case you missed it

Managing security during unprecedented times of home working
Managing security during unprecedented times of home working

Companies are following government guidance and getting as many people as possible working from home. Some companies will have resisted home working in the past, but I’m certain that the sceptics will find that people can be productive with the right tools no matter where they are. A temporary solution will become permanent. But getting it right means managing risk. Access is king In a typical office with an on-premise data centre, the IT department has complete control over network access, internal networks, data, and applications. The remote worker, on the other hand, is mobile. He or she can work from anywhere using a VPN. Until just recently this will have been from somewhere like a local coffee shop, possibly using a wireless network to access the company network and essential applications. CV-19 means that huge numbers of people are getting access to the same desktop and files, and collaborative communication toolsBut as we know, CV-19 means that huge numbers of people are getting access to the same desktop and files, applications and collaborative communication tools that they do on a regular basis from the office or on the train. Indeed, the new generation of video conferencing technologies come very close to providing an “almost there” feeling. Hackers lie in wait Hackers are waiting for a wrong move amongst the panic, and they will look for ways to compromise critical servers. Less than a month ago, we emerged from a period of chaos. For months hackers had been exploiting a vulnerability in VPN products from Pulse Secure, Fortinet, Palo Alto Networks, and Citrix. Patches were provided by vendors, and either companies applied the patch or withdrew remote access. As a result, the problem of attacks died back.  But as companies race to get people working from home, they must ensure special care is taken to ensure the patches are done before switching VPNs on. That’s because remote desktop protocol (RDP) has been for the most part of 2019, and continues to be, the most important attack vector for ransomware. Managing a ransomware attack on top of everything else would certainly give you sleepless nights. As companies race to get people working from home, they must ensure special care is taken to ensure the patches are done before switching VPNs on Hackers are waiting for a wrong move amongst the panic, and they will look for ways to compromise critical serversExposing new services makes them also susceptible to denial of service attacks. Such attacks create large volumes of fake traffic to saturate the available capacity of the internet connection. They can also be used to attack the intricacies of the VPN protocol. A flow as little as 1Mbps can perturbate the VPN service and knock it offline. CIOs, therefore, need to acknowledge that introducing or extending home working broadens the attack surface. So now more than ever it’s vital to adapt risk models. You can’t roll out new services with an emphasis on access and usability and not consider security. You simply won’t survive otherwise. Social engineering Aside from securing VPNs, what else should CIO and CTOs be doing to ensure security? The first thing to do is to look at employee behaviour, starting with passwords. It’s highly recommended that strong password hygiene or some form of multi-factor authentication (MFA) is imposed. Best practice would be to get all employees to reset their passwords as they connect remotely and force them to choose a new password that complies with strong password complexity guidelines.  As we know, people have a habit of reusing their passwords for one or more online services – services that might have fallen victim to a breach. Hackers will happily It’s highly recommended that strong password hygiene or some form of multi-factor authentication (MFA) is imposedleverage these breaches because it is such easy and rich pickings. Secondly, the inherent fear of the virus makes for perfect conditions for hackers. Sadly, a lot of phishing campaigns are already luring people in with the promise of important or breaking information on COVID-19. In the UK alone, coronavirus scams cost victims over £800,000 in February 2020. A staggering number that can only go up. That’s why CIOs need to remind everyone in the company of the risks of clickbait and comment spamming - the most popular and obvious bot techniques for infiltrating a network. Notorious hacking attempts And as any security specialist will tell you, some people have no ethics and will exploit the horrendous repercussions of CV-19. In January we saw just how unscrupulous hackers are when they started leveraging public fear of the virus to spread the notorious Emotet malware. Emotet, first detected in 2014, is a banking trojan that primarily spreads through ‘malspam’ and attempts to sneak into computers to steal sensitive and private information. In addition, in early February the Maze ransomware crippled more than 230 workstations of the New Jersey Medical Diagnostics Lab and when they refused to pay, the vicious attackers leaked 9.5GB or research data in an attempt to force negotiations. And in March, an elite hacking group tried to breach the World Health Organization (WHO). It was just one of the many attempts on WHO and healthcare organisations in general since the pandemic broke. We’ll see lots more opportunist attacks like this in the coming months.   More speed less haste In March, an elite hacking group tried to breach the World Health Organization (WHO). It was just one of the many attempts on WHOFinally, we also have bots to contend with. We’ve yet to see reports of fake news content generated by machines, but we know there’s a high probability it will happen. Spambots are already creating pharmaceutical spam campaigns thriving on the buying behaviour of people in times of fear from infection. Using comment spamming – where comments are tactically placed in the comments following an update or news story - the bots take advantage of the popularity of the Google search term ‘Coronavirus’ to increase the visibility and ranking of sites and products in search results. There is clearly much for CIOs to think about, but it is possible to secure a network by applying some well thought through tactics. I believe it comes down to having a ‘more speed, less haste’ approach to rolling out, scaling up and integrating technologies for home working, but above all, it should be mixed with an employee education programme. As in reality, great technology and a coherent security strategy will never work if it is undermined by the poor practices of employees.

How does audio enhance security system performance?
How does audio enhance security system performance?

Video is widely embraced as an essential element of physical security systems. However, surveillance footage is often recorded without sound, even though many cameras are capable of capturing audio as well as video. Beyond the capabilities of cameras, there is a range of other audio products on the market that can improve system performance and/or expand capabilities (e.g., gunshot detection.) We asked this week’s Expert Panel Roundtable: How does audio enhance the performance of security and/or video systems? 

How have standards changed the security market?
How have standards changed the security market?

A standard is a document that establishes uniform engineering or technical criteria, methods, processes, and/or practices. Standards surround every aspect of our business. For example, the physical security marketplace is impacted by industry standards, national and international standards, quality standards, building codes and even environmental standards, to name just a few. We asked this week’s Expert Panel Roundtable: How have standards changed the security market as we know it?