The latest developments of the TRUSTED CCTV Operational Standards are being introduced to help CCTV Users and Operators
Part 2 relates to requirements for existing CCTV systems, to be capable of achieving & maintaining desired level of Operational Compliance

Following on from the April 2015 announcement of the world’s first Operational Standards for Security Camera Systems, the TRUSTED© CCTV Improvement Project are now releasing the revised updated version 2.1.1.

The latest developments of the TRUSTED© CCTV Operational Standards are being introduced to help CCTV Users and Operators ensure they more easily achieve an efficient, effective and responsible level of performance, from their security camera systems.

Building on the concept of encouraging Operators and Users to adopt a strategy of Responsible Societal Surveillance (RSS), these latest CCTV Operational Standards have been further enhanced, to provide practical benefits to a broad spectrum of CCTV Stakeholders.

CCTV End Users can choose which level of TRUSTED© CCTV Operational Standards compliance best suits their needs, and by following a detailed set of requirements and undertaking a thorough annual review, they will be able to identify and design out many of the current issues and concerns which beset the CCTV & Security Industries.

The TRUSTED© CCTV Operational Standards documents are now available in PDF format from the recently launched TRUSTED© CCTV e-Store.

Hardcopy A4 book versions of the updated standards are also due to become available before the end of September 2015.

Whilst the TRUSTED© CCTV Operational Standards are currently available directly, subject to wider industry support they may in future also be offered through established ‘partner’ bodies or organisations.

Additional information:

  • Level 1 - ‘PLATINUM’ standard - requires independent expert verification
  • Level 2 - 'GOLD' standard - requires independent expert verification
  • Level 3 - ‘SILVER+’ standard - requires independent verification
  • Level 3 - ‘SILVER’ standard - self compliance - no external audit
  • Level 4 - ‘BRONZE+’ standard - requires independent verification
  • Level 4 - ‘BRONZE’ standard - self compliance - no external audit

CCTV Users can initially obtain an individual Operational Standards document (from the e-Store), to use as a working tool to help improve the management and operation of their security camera system.

Having completed the workflow to the required level, an independent assessment can also be undertaken if required (mandatory for Gold and Platinum standards), to verify that the standard has been achieved.

An optional ‘Compliance Pack’ (CP) will also be available to allow CCTV Operators to complete the process, by entering their Standard’s achievement on a publicly viewable online register. In addition to this, a completion certificate and unique TRUSTED© CCTV Compliance Mark are also included as part of the pack, along with other benefits.

Subject to demand, the generic versions of the TRUSTED© CCTV Operational Standards will in time also be further customised to meet the demanding needs of various specific sectors; for example schools and colleges, hospitals, retailers & shopping centres, hotels, pubs & bars, petrol retailers, stations, ports & airports, museums, cinemas & theatres, etc. Bespoke versions are also planned for various other global markets, taking account of any specific local requirements.

Standards Content:

PART 2 - EXISTING SYSTEMS Annual Compliance TESTING & EVALUATION v2.1.1 Release - 09/2015

Seven individual sections covering:

  • Operational objectives
  • Technical reviews & testing
  • Recording review & testing
  • System management
  • Transparency, accountability, privacy, & data related issues
  • Legal considerations
  • System maintenance

Part 2 relates specifically to the requirements for existing working CCTV systems, to be capable of achieving and maintaining a desired level of Operational Compliance.

Evaluated systems can opt to receive an annual certificate, TRUSTED© Compliance Mark, and online directory listing.

Share with LinkedIn Share with Twitter Share with Facebook Share with Facebook
Download PDF version

In case you missed it

Managing security during unprecedented times of home working
Managing security during unprecedented times of home working

Companies are following government guidance and getting as many people as possible working from home. Some companies will have resisted home working in the past, but I’m certain that the sceptics will find that people can be productive with the right tools no matter where they are. A temporary solution will become permanent. But getting it right means managing risk. Access is king In a typical office with an on-premise data centre, the IT department has complete control over network access, internal networks, data, and applications. The remote worker, on the other hand, is mobile. He or she can work from anywhere using a VPN. Until just recently this will have been from somewhere like a local coffee shop, possibly using a wireless network to access the company network and essential applications. CV-19 means that huge numbers of people are getting access to the same desktop and files, and collaborative communication toolsBut as we know, CV-19 means that huge numbers of people are getting access to the same desktop and files, applications and collaborative communication tools that they do on a regular basis from the office or on the train. Indeed, the new generation of video conferencing technologies come very close to providing an “almost there” feeling. Hackers lie in wait Hackers are waiting for a wrong move amongst the panic, and they will look for ways to compromise critical servers. Less than a month ago, we emerged from a period of chaos. For months hackers had been exploiting a vulnerability in VPN products from Pulse Secure, Fortinet, Palo Alto Networks, and Citrix. Patches were provided by vendors, and either companies applied the patch or withdrew remote access. As a result, the problem of attacks died back.  But as companies race to get people working from home, they must ensure special care is taken to ensure the patches are done before switching VPNs on. That’s because remote desktop protocol (RDP) has been for the most part of 2019, and continues to be, the most important attack vector for ransomware. Managing a ransomware attack on top of everything else would certainly give you sleepless nights. As companies race to get people working from home, they must ensure special care is taken to ensure the patches are done before switching VPNs on Hackers are waiting for a wrong move amongst the panic, and they will look for ways to compromise critical serversExposing new services makes them also susceptible to denial of service attacks. Such attacks create large volumes of fake traffic to saturate the available capacity of the internet connection. They can also be used to attack the intricacies of the VPN protocol. A flow as little as 1Mbps can perturbate the VPN service and knock it offline. CIOs, therefore, need to acknowledge that introducing or extending home working broadens the attack surface. So now more than ever it’s vital to adapt risk models. You can’t roll out new services with an emphasis on access and usability and not consider security. You simply won’t survive otherwise. Social engineering Aside from securing VPNs, what else should CIO and CTOs be doing to ensure security? The first thing to do is to look at employee behaviour, starting with passwords. It’s highly recommended that strong password hygiene or some form of multi-factor authentication (MFA) is imposed. Best practice would be to get all employees to reset their passwords as they connect remotely and force them to choose a new password that complies with strong password complexity guidelines.  As we know, people have a habit of reusing their passwords for one or more online services – services that might have fallen victim to a breach. Hackers will happily It’s highly recommended that strong password hygiene or some form of multi-factor authentication (MFA) is imposedleverage these breaches because it is such easy and rich pickings. Secondly, the inherent fear of the virus makes for perfect conditions for hackers. Sadly, a lot of phishing campaigns are already luring people in with the promise of important or breaking information on COVID-19. In the UK alone, coronavirus scams cost victims over £800,000 in February 2020. A staggering number that can only go up. That’s why CIOs need to remind everyone in the company of the risks of clickbait and comment spamming - the most popular and obvious bot techniques for infiltrating a network. Notorious hacking attempts And as any security specialist will tell you, some people have no ethics and will exploit the horrendous repercussions of CV-19. In January we saw just how unscrupulous hackers are when they started leveraging public fear of the virus to spread the notorious Emotet malware. Emotet, first detected in 2014, is a banking trojan that primarily spreads through ‘malspam’ and attempts to sneak into computers to steal sensitive and private information. In addition, in early February the Maze ransomware crippled more than 230 workstations of the New Jersey Medical Diagnostics Lab and when they refused to pay, the vicious attackers leaked 9.5GB or research data in an attempt to force negotiations. And in March, an elite hacking group tried to breach the World Health Organization (WHO). It was just one of the many attempts on WHO and healthcare organisations in general since the pandemic broke. We’ll see lots more opportunist attacks like this in the coming months.   More speed less haste In March, an elite hacking group tried to breach the World Health Organization (WHO). It was just one of the many attempts on WHOFinally, we also have bots to contend with. We’ve yet to see reports of fake news content generated by machines, but we know there’s a high probability it will happen. Spambots are already creating pharmaceutical spam campaigns thriving on the buying behaviour of people in times of fear from infection. Using comment spamming – where comments are tactically placed in the comments following an update or news story - the bots take advantage of the popularity of the Google search term ‘Coronavirus’ to increase the visibility and ranking of sites and products in search results. There is clearly much for CIOs to think about, but it is possible to secure a network by applying some well thought through tactics. I believe it comes down to having a ‘more speed, less haste’ approach to rolling out, scaling up and integrating technologies for home working, but above all, it should be mixed with an employee education programme. As in reality, great technology and a coherent security strategy will never work if it is undermined by the poor practices of employees.

How does audio enhance security system performance?
How does audio enhance security system performance?

Video is widely embraced as an essential element of physical security systems. However, surveillance footage is often recorded without sound, even though many cameras are capable of capturing audio as well as video. Beyond the capabilities of cameras, there is a range of other audio products on the market that can improve system performance and/or expand capabilities (e.g., gunshot detection.) We asked this week’s Expert Panel Roundtable: How does audio enhance the performance of security and/or video systems? 

How have standards changed the security market?
How have standards changed the security market?

A standard is a document that establishes uniform engineering or technical criteria, methods, processes, and/or practices. Standards surround every aspect of our business. For example, the physical security marketplace is impacted by industry standards, national and international standards, quality standards, building codes and even environmental standards, to name just a few. We asked this week’s Expert Panel Roundtable: How have standards changed the security market as we know it?