Quantum Corp. announces that James Mundle has joined the company as Global Channel Chief. In this critical role, Mundle will be responsible for Quantum’s global partner strategy, programs and execution, and be the company’s executive advocate for Quantum’s channel partners worldwide.

He joins Quantum as the company expands its leadership in storing video and unstructured data through the recent acquisitions of ActiveScale™ object storage software from Western Digital and source code from data storage software start-up Atavium - while building on its strengths in archive and data protection.

Industry standard services

Mundle brings to Quantum over 35 years of experience channel strategy and programs at storage and cloud solution companies, and most recently served as Vice President of Worldwide Channel Programs with VEEAM. Prior to VEEAM, he was Vice President of Worldwide Channel Sales for Seagate’s Cloud Systems and Solutions business; previously Mundle spent 10 years at Hewlett Packard Enterprise in increasingly senior roles, its storage and industry standard services business in the Americas.

Adding Mundle’s industry experience to help grow Quantum’s revenue and global reach

Adding Mundle’s industry experience to help grow Quantum’s revenue and global reach through partners is another step in the company’s transformation, and will further accelerate Quantum’s progression to new software-defined, hybrid- and multi-cloud architectures, as well as recurring subscription and as-a-Service business models.

Engaging video learning tools

Quantum will hold its European Elevate executive channel partner event April 15-16, which will be conducted in a video format due to the COVID-19 pandemic. The North American Elevate event will follow a similar model, as the company adopts more engaging video learning tools in response to the global pandemic.

The Quantum Alliance Program, Quantum’s award-winning channel program, recently launched a redesigned and well-received deal registration application to reduce the time that channel partners need to request Quantum Deal Registration. In April Quantum was awarded a 5-Star rating from CRN®, a brand of The Channel Company, in its 2020 Partner Program Guide. Quantum has been a perennial presence in the annual guide, which offers a definitive listing of the most rewarding partner programs from technology companies that provide products and services through the IT channel.

Developing unique solutions

The Channel Company's research team analysed each vendor's partner program to determine the 2020 5-Star ratings. Each was scored based on factors including investments in program offerings, partner profitability, partner training, education and support, marketing programs and resources, sales support, and communication.

Our partners are key to helping our customers realise the value Quantum solutions"

Elizabeth King, Chief Revenue Officer, Quantum: “Our partners are key to helping our customers realise the value Quantum solutions bring to solve their most pressing needs. James brings a wealth of experience to Quantum, including success developing unique solutions bundles for partners, enhanced partner compensation models, partner contribution analytics, and innovative approaches to channel programs that have had a real impact on the market."

"He will play a pivotal role as we continue to enhance the Quantum Alliance Program and extend our leadership delivering compelling and innovative solutions that address the challenges of explosive video and unstructured data growth.”

Channel-centric company

James Mundle, Global Channel Chief, Quantum: “Quantum is a very channel-centric company with a robust channel ecosystem, and our partners expect us to be predictable, transparent and engaging. Investing more in the partners who are committed and want to grow with Quantum will be one of my top priorities. I am deeply passionate about the channel and am excited to be the lead advocate for our channel partners in this newly-created role at Quantum.”

Liz Davis, Vice President, Media Workflow Group, Diversified: “We depend on vendors who can help us efficiently meet the needs of our customers world-wide. Quantum has demonstrated a commitment to innovation and understands the importance of creating a channel program that is easy to work with.”

Share with LinkedIn Share with Twitter Share with Facebook Share with Facebook
Download PDF version

In case you missed it

COVID-19 worries boost prospects of touchless biometric systems
COVID-19 worries boost prospects of touchless biometric systems

Spread of the novel coronavirus has jolted awareness of hygiene as it relates to touching surfaces such as keypads. No longer in favour are contact-based modalities including use of personal identification numbers (PINs) and keypads, and the shift has been sudden and long-term. Both customers and manufacturers were taken by surprise by this aspect of the virus’s impact and are therefore scrambling for solutions. Immediate impact of the change includes suspension of time and attendance systems that are touch-based. Some two-factor authentication systems are being downgraded to RFID-only, abandoning the keypad and/or biometric components that contributed to higher security, but are now unacceptable because they involve touching. Touchless biometric systems in demand The trend has translated into a sharp decline in purchase of touch modality and a sharp increase in the demand for touchless systems, says Alex Zarrabi, President of Touchless Biometrics Systems (TBS). Biometrics solutions are being affected unequally, depending on whether they involve touch sensing, he says. Spread of the novel coronavirus has jolted awareness of hygiene as it relates to touching surfaces such as keypads “Users do not want to touch anything anymore,” says Zarrabi. “From our company’s experience, we see it as a huge catalyst for touchless suppliers. We have projects being accelerated for touchless demand and have closed a number of large contracts very fast. I’m sure it’s true for anyone who is supplying touchless solutions.” Biometric systems are also seeing the addition of thermal sensors to measure body temperature in addition to the other sensors driving the system. Fingerscans and hybrid face systems TBS offers 2D and 3D systems, including both fingerscans and hybrid face/iris systems to provide touchless identification at access control points. Contactless and hygienic, the 2D Eye system is a hybrid system that combines the convenience of facial technology with the higher security of iris recognition. The system recognises the face and then detects the iris from the face image and zeros in to scan the iris. The user experiences the system as any other face recognition system. The facial aspect quickens the process, and the iris scan heightens accuracy. TBS also offers the 2D Eye Thermo system that combines face, iris and temperature measurement using a thermal sensor module. TBS's 2D Eye Thermo system combines face, iris and temperature measurement using a thermal sensor module Another TBS system is a 3D Touchless Fingerscan system that provides accuracy and tolerance, anti-spoofing, and is resilient to water, oil, dust and dirt. The 2D+ Multispectral for fingerprints combines 2D sensing with “multispectral” subsurface identification, which is resilient to contaminants and can read fingerprints that are oily, wet, dry or damaged – or even through a latex glove. In addition, the 3D+ system by TBS provides frictionless, no-contact readings even for people going through the system in a queue. The system fills the market gap for consent-based true on-the-fly systems, says Zarrabi. The system captures properties of the hand and has applications in the COVID environment, he says. The higher accuracy and security ratings are suitable for critical infrastructure applications, and there is no contact; the system is fully hygienic. Integration with access control systems Integration of TBS biometrics with a variety of third-party access control systems is easy. A “middleware” subsystem is connected to the network. Readers are connected to the subsystem and also to the corporate access control system. An interface with the TBS subsystem coordinates with the access control system. For example, a thermal camera used as part of the biometric reader can override the green light of the access control system if a high temperature (suggesting COVID-19 infection, for example) is detected. The enrollment process is convenient and flexible and can occur at an enrollment station or at an administration desk. Remote enrollment can also be accomplished using images from a CCTV camera. All templates are encrypted. Remotely enrolled employees can have access to any location they need within minutes. The 3D+ system by TBS provides frictionless, no-contact readings even for people going through the system in a queue Although there are other touchless technologies available, they cannot effectively replace biometrics, says Zarrabi. For example, a centrally managed system that uses a Bluetooth signal from a smart phone could provide convenience, is “touchless,” and could suffice for some sites. However, the system only confirms the presence and “identity” of a smart phone – not the person who should be carrying it. “There has been a lot of curiosity about touchless, but this change is strong, and there is fear of a possible second wave of COVID-19 or a return in two or three years,” says Zarrabi. “We really are seeing customers seriously shifting to touchless.”

How to maximise your body temperature detection systems
How to maximise your body temperature detection systems

There are many companies jumping into selling temperature detection systems to the state, local governments, hospitals, airports and local businesses, but do they know how to drive one? Anyone can get behind a car and drive it into a wall by accident. The same can happen with a temperature detection system.  The first thing you should ask is “does my firm have a certified thermographer?”. If not, the firm are at risk of getting a low quality system that is being resold to make quick cash. Businesses that are doing this do not know how to operate it properly. Asking the right questions Secondly, you should ask whether the system is NDAA compliant. NDAA compliance means that your temperature detection equipment is protected by U.S. law. Does your system have a HSRP device (blackbody)? HSRP (Heat Source Reference Point) is a device that will allow the camera to detect the correct temperature a distance. Even if the room temperature does change throughout the day, treat it as a reference point for the camera to know the temperature at that distance. Can your system scan mutliple people at once? Can your system scan mutliple people at once? This is a bad question but often asked since most systems will say yes. For ease, everyone wants to scan many people at once, but the best practice according to FDA and CDC guidelines is to run one person at a time for best accuracy. Why? The HSRP (blackbody) device tells the camera what the correct temperature is at a given distance away from the camera. Every foot you are away from the HSRP device will be off by 0.1 degrees roughly. If you are in a room full of people, let's say 6, in view of the camera, every person that is not next to the HSRP device (5) will be given an inaccurate reading. Hence why it is so important to run the system correctly with just one person at a time. You will also need to follow the 6 feet rule. If you take that into consideration, one at a time at 6 feet apart, the device should tell you how you need to run the system. Sensitivity of thermal imaging Is your system’s sensor accurate enough? The FDA recommends an error of ±0.5°C or better. When looking for a system, make sure it is better than what they recommend. I would recommend ±0.3°C or better. Do not purchase a system over ±-.5°C degrees as you are doing yourself and your customers or employees an injustice.  Another thing to look at is how many pixels it can determine the temperature from. Some cameras can only tell the temperature of 6 points on the screen, whilst others can take a temperature reading from each pixel. Take a 384x288 camera, for example, which would be over 110,000 points of temperature taking on a single image.      Thermal cameras are very sensitive, so there are a lot of do’s and don’ts. For example, the system cannot see through glasses or hats. On the below image you can see a person with the visual camera on the right, whilst on the left side is through a thermal camera.  Both are pointing at the same area. It is clear the person on the left side is “invisible” to the thermal imaging camera. Demonstrating the sensitivity of thermal imaging If you are a company who wants to detect the temperature of customers or employees though the front door, window or a car window, the answer would be no. You need a clear line of sight without any interference to scan for temperatures. Other things you need to look out for is wind and distance away from the HSRP (blackbody) device. Air and distance away from the HSRP device will make the system less and less accurate the more space between the device. Air and distance away from the HSRP device will make the system less and less accurate Thermal imaging and COVID-19 If you have a clear line of sight, is there anything I need to know? The answer is yes. Reflective materials such as metal can interfere with your temperature readings. Reflective materials are easily picked up from the thermal side so pointing at a medal, glass or anything reflective can cause inaccuracies within the system. In the age of COVID-19, temperature detection systems are more important than ever. Organisations must get a system in place to help scan for high temperatures in order to reduce the spread of the virus.

What are the security challenges of the oil and gas market?
What are the security challenges of the oil and gas market?

Protecting the oil and gas market is key to a thriving economy. The list of security challenges for oil and gas requires the best technology solutions our industry has to offer, from physical barriers to video systems to cybersecurity. We asked this week’s Expert Panel Roundtable: what are the security challenges of the oil and gas market?