Motorola Solutions’ Safe Hospitals solution offers a unified technology ecosystem to help hospitals proactively manage threats

27 Apr 2021

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The global COVID-19 pandemic has had a tremendous impact on the health care systems and brought new challenges to the safety and security operations of hospitals. On top of this, hospitals still have to manage a variety of pre-pandemic concerns, such as attempted patient elopement, prescription drug theft, unruly visitors and trespassing.

Safe Hospitals solution

Motorola Solutions has announced its Safe Hospitals solution, a unified technology ecosystem that combines video, data, analytics and voice technologies, to help hospitals proactively manage threats, drive operational efficiencies and create the environment of safety needed to provide the highest level of patient care.

With 23 hospitals, nearly 11,000 clinical employees and more than 2 million outpatients seen every year, across the US states of Illinois, Missouri, Oklahoma and Wisconsin, SSM Health has deployed a Safe Hospitals solution from Motorola Solutions to mitigate complex safety and security risks.

Unified technology ecosystem

“What sets our security solution apart is the simplicity and speed that comes from using technologies that work together,” said Todd Miller, SSM Health Regional Director of Security, adding “We can move quickly from detection to action to mitigate disruptions to our operations and patient care.”

Todd Miller adds, “The benefits of this are felt across the organisation - it gives our security officers more confidence, because they have the right resources in place to do their jobs in a truly professional manner, clinical staff feel more comfortable and safe in the workplace, which leads to greater retention and patient care, and we save time and money by deploying hospital resources efficiently.”

Combining video and analytics

Safe Hospitals solution combines video, analytics and command centre software

The Safe Hospitals solution combines video and analytics, command centre software and critical communications solutions, in order to help hospitals detect and analyse events, seamlessly communicate and respond appropriately in any situation.

For example, Avigilon cameras with analytics can detect a vehicle belonging to a banned individual on hospital grounds, triggering an automated alert to MOTOTRBO two-way radios, allowing security officers to assess the scene via camera feeds and dispatch personnel to the right location with details about the incident.

Simple cloud-based platform

This kind of intelligent workflow is created by the hospital in a simple cloud-based platform, which allows the hospital to tailor how the technologies work together, in order to meet their specific needs. The automation and integration of security technology in this new and meaningful way can be critical in saving minutes and seconds, in every incident response.

“Facing complex daily challenges, health care workers can only provide the highest level of care when an environment of safety is certain,” said Sharon Hong, Vice President of Enterprise Technologies at Motorola Solutions.

Enhanced incident detection and analysis

Sharon Hong adds, “By creating one connected ecosystem of technologies, our Safe Hospitals solution allows for quick and clear detection and analysis of what is happening on hospital premises, bringing the speed and awareness needed to address concerns and resolve incidents appropriately, helping staff get back to what they do best, taking care of their patients.”

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Sharon Hong Motorola, Inc.

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