Milestone Systems, the provider of open platform IP video management software (VMS), has successfully completed a seamless 24/7 security surveillance solution for Goyang City in South Korea. One of the 10 most dynamically developing cities in the world, Goyang is now safer than ever, as civil safety staff are equipped with Milestone’s integrated IP video solution to crack down on crime-prone districts and blind spots in the city.
Goyang City, a top tourist destination with a rich 600-year history, attracts thousands of tourist arrivals throughout the year. To ensure a safe and pleasant experience for both citizens and tourists, the city implemented a comprehensive, integrated overhaul of its security solutions.
Under the previous video surveillance system, many incidents of downtime occurred, requiring a manual reboot each time its function failed. Staff resources were heavily overutilised, as several members had to be placed on duty around the clock for constant monitoring, which added on to already high maintenance costs. In order to maintain security and to more effectively conduct 360-surveillance checks, Goyang City opted for Milestone XProtect software to replace its old video surveillance system.
Milestone XProtect software
Working in partnership with Omecca, a Milestone Platinum Partner, Goyang City implemented an integrated surveillance solution that offers scalability, flexibility, reliability, and cost-effectiveness. With over 2,500 video cameras to implement, a seamless transition without causing disruption to daily operations was crucial. Omecca worked with Goyang to replace the old video management software with Milestone’s enhanced XProtect solution. Within two weeks, all video cameras were replaced with the new system, allowing each staff member to monitor approximately 100 cameras simultaneously using the carousel feature and comprehensive XProtect Smart Wall overview.
“As the city continues to grow, we remain confident that the Milestone security surveillance system can be easily expanded to accommodate additional security demands,” commented An Dong Soo, head of civil safety centre, Goyang City. “Public safety is of paramount importance, and we are committed to investing in the latest technologies to help us reduce administrative time and improve the efficiency of our resources.”
Benjamin Low, Vice President for APAC at Milestone Systems, said, “We understand the importance of public safety in Goyang, the smart city of Korea. The upgrading of Goyang’s video management software to a flexible and future proof one is a huge step to that, and we’re delighted to have worked with one of our Platinum partners, Omecca, to help Goyang achieve their safe city vision.”
Enhanced scalability and flexibility
Milestone provides Goyang with the scalability and flexibility to expand on the security with more innovations at any time
Milestone provides Goyang with the scalability and flexibility to expand on the security with more innovations at any time. Since the initial installation of 2,500 video cameras, an additional 2,200 cameras have been added – bringing the total number of cameras to 4,700 at present.
Milestone XProtect also helps operators to respond rapidly to unfolding events by integrating two new pieces of software – a facility management system to manage IP camera devices on site and a video export software application for remote searching/playback/export of video data from other locations. This open interoperability designed by Milestone Systems enables installing partners to implement best-in-class solutions for customised, enhanced security, providing a future-proof, scalable platform.
“The ability to install flexible, scalable Milestone software on our existing hardware infrastructure, and subsequently to add new features from interoperability with facility management software and remote video exporting, has helped us make continual improvements in the quality of our video surveillance technology,” said An.
“Milestone Systems is committed to working with Goyang City Hall, to provide industry leading video surveillance software for public safety. As the smart city of South Korea, Goyang will continue to grow, and we are confident that our open platform integrated surveillance system will be able to meet its security needs,” Benjamin Low, Vice President for APAC at Milestone Systems, comments.