Globally renowned entrance control specialist, Meesons has announced unveiling a range of new service plans to make specifying and maintaining its range of speed gates and security portals even easier.

Customers can now choose between three service plan options; Total Service Plan, Next Day Plus Service Plan and Next Day Service Plan. Alternatively, a tailored service plan can be created to meet individual client’s needs.

Total Service Plan

The Total Service Plan includes AM/ PM on-site response time, two preventative maintenance visits per annum

The Total Service Plan includes AM/ PM on-site response time, two preventative maintenance visits per annum and all parts and labour included. Next Day Plus Service Plan differs only in the fact that it is next day onsite response and is available Nationwide.

Customers looking for a pay-as-they-go approach to parts, but still at preferential rates, can choose the Next Day Service Plan, although many like the fact that the first two options include all parts, making facilities budgeting easier.

Critical Spares Pack

With the fast next day response, Meesons strives to keep downtime to a minimum and recommends that customers chosen service plan is complemented with a Critical Spares Pack to ensure they have the necessary parts on site when they are needed most.

Responsiveness is at the centre of all three Meesons’ service plans, which will help keep customers offices, data centres, gyms, leisure centres and a vast range of other facilities fully functional with minimal downtime.

Enhanced accuracy of security products

Customers that choose a Meesons’ Service Plan will have the peace of mind that their sites will remain open and secure, whilst other benefits include increased accuracy of the security product, improved traffic flow through smoother operation and reduced product downtime, maintaining the safety of users and easier maintenance budgeting.

Having a planned maintenance programme in place will also maintain safety of users, detect component wear on cycles performed and ensure a preferential rate for replacement parts and labour.

Service plans expansion

Investment in the new service plans include the appointment of a service sales manager and service administrator

Business investment behind the new service plans include the appointment of a service sales manager and service administrator to help support the wider range of service plans available.

Meesons has also expanded its existing team of technicians based around the country to ensure local responsiveness and maintain its exemplary service as the business has more than doubled in size over the last few years.

Speed gates and security portals

The company currently services and maintains speed gates and security portals at more than 650 existing customer premises throughout the UK. These facilities range from critical national infrastructure, to large corporate clients through to budget gym sites where access is required 24/7 to maintain revenue.

Through extensive knowledge of the product, having installed and maintained the Meesons range of speed gates and security portals, the new service sales manager will be able to guide customers on the best service plan to suit their individual needs.

Access control solutions provider

The company also identified a market segment that was seeking both supply of speed gates and security portals

Jeremy Terry, Chief Executive Officer at Meesons, said: “We are committed to delivering individual client attention, focus and market adaptation to ensure that we help customers find the right access control solution to meet their needs. Service will be a key growth area for us over the next few years as we offer planned and responsive maintenance programmes, including a rapid response team on the ground that are able to act quicker than anyone else in the market.

Meesons took the decision to invest in its service plans following unprecedented demand from customers and high, consistent growth over the last few years. The company also identified a market segment that was seeking both supply of speed gates and security portals, with the backup of local, exceptional service engineers who could offer them responsive and planned maintenance plans.

Share with LinkedIn Share with Twitter Share with Facebook Share with Facebook
Download PDF version

In case you missed it

Managing security during unprecedented times of home working
Managing security during unprecedented times of home working

Companies are following government guidance and getting as many people as possible working from home. Some companies will have resisted home working in the past, but I’m certain that the sceptics will find that people can be productive with the right tools no matter where they are. A temporary solution will become permanent. But getting it right means managing risk. Access is king In a typical office with an on-premise data centre, the IT department has complete control over network access, internal networks, data, and applications. The remote worker, on the other hand, is mobile. He or she can work from anywhere using a VPN. Until just recently this will have been from somewhere like a local coffee shop, possibly using a wireless network to access the company network and essential applications. CV-19 means that huge numbers of people are getting access to the same desktop and files, and collaborative communication toolsBut as we know, CV-19 means that huge numbers of people are getting access to the same desktop and files, applications and collaborative communication tools that they do on a regular basis from the office or on the train. Indeed, the new generation of video conferencing technologies come very close to providing an “almost there” feeling. Hackers lie in wait Hackers are waiting for a wrong move amongst the panic, and they will look for ways to compromise critical servers. Less than a month ago, we emerged from a period of chaos. For months hackers had been exploiting a vulnerability in VPN products from Pulse Secure, Fortinet, Palo Alto Networks, and Citrix. Patches were provided by vendors, and either companies applied the patch or withdrew remote access. As a result, the problem of attacks died back.  But as companies race to get people working from home, they must ensure special care is taken to ensure the patches are done before switching VPNs on. That’s because remote desktop protocol (RDP) has been for the most part of 2019, and continues to be, the most important attack vector for ransomware. Managing a ransomware attack on top of everything else would certainly give you sleepless nights. As companies race to get people working from home, they must ensure special care is taken to ensure the patches are done before switching VPNs on Hackers are waiting for a wrong move amongst the panic, and they will look for ways to compromise critical serversExposing new services makes them also susceptible to denial of service attacks. Such attacks create large volumes of fake traffic to saturate the available capacity of the internet connection. They can also be used to attack the intricacies of the VPN protocol. A flow as little as 1Mbps can perturbate the VPN service and knock it offline. CIOs, therefore, need to acknowledge that introducing or extending home working broadens the attack surface. So now more than ever it’s vital to adapt risk models. You can’t roll out new services with an emphasis on access and usability and not consider security. You simply won’t survive otherwise. Social engineering Aside from securing VPNs, what else should CIO and CTOs be doing to ensure security? The first thing to do is to look at employee behaviour, starting with passwords. It’s highly recommended that strong password hygiene or some form of multi-factor authentication (MFA) is imposed. Best practice would be to get all employees to reset their passwords as they connect remotely and force them to choose a new password that complies with strong password complexity guidelines.  As we know, people have a habit of reusing their passwords for one or more online services – services that might have fallen victim to a breach. Hackers will happily It’s highly recommended that strong password hygiene or some form of multi-factor authentication (MFA) is imposedleverage these breaches because it is such easy and rich pickings. Secondly, the inherent fear of the virus makes for perfect conditions for hackers. Sadly, a lot of phishing campaigns are already luring people in with the promise of important or breaking information on COVID-19. In the UK alone, coronavirus scams cost victims over £800,000 in February 2020. A staggering number that can only go up. That’s why CIOs need to remind everyone in the company of the risks of clickbait and comment spamming - the most popular and obvious bot techniques for infiltrating a network. Notorious hacking attempts And as any security specialist will tell you, some people have no ethics and will exploit the horrendous repercussions of CV-19. In January we saw just how unscrupulous hackers are when they started leveraging public fear of the virus to spread the notorious Emotet malware. Emotet, first detected in 2014, is a banking trojan that primarily spreads through ‘malspam’ and attempts to sneak into computers to steal sensitive and private information. In addition, in early February the Maze ransomware crippled more than 230 workstations of the New Jersey Medical Diagnostics Lab and when they refused to pay, the vicious attackers leaked 9.5GB or research data in an attempt to force negotiations. And in March, an elite hacking group tried to breach the World Health Organization (WHO). It was just one of the many attempts on WHO and healthcare organisations in general since the pandemic broke. We’ll see lots more opportunist attacks like this in the coming months.   More speed less haste In March, an elite hacking group tried to breach the World Health Organization (WHO). It was just one of the many attempts on WHOFinally, we also have bots to contend with. We’ve yet to see reports of fake news content generated by machines, but we know there’s a high probability it will happen. Spambots are already creating pharmaceutical spam campaigns thriving on the buying behaviour of people in times of fear from infection. Using comment spamming – where comments are tactically placed in the comments following an update or news story - the bots take advantage of the popularity of the Google search term ‘Coronavirus’ to increase the visibility and ranking of sites and products in search results. There is clearly much for CIOs to think about, but it is possible to secure a network by applying some well thought through tactics. I believe it comes down to having a ‘more speed, less haste’ approach to rolling out, scaling up and integrating technologies for home working, but above all, it should be mixed with an employee education programme. As in reality, great technology and a coherent security strategy will never work if it is undermined by the poor practices of employees.

How does audio enhance security system performance?
How does audio enhance security system performance?

Video is widely embraced as an essential element of physical security systems. However, surveillance footage is often recorded without sound, even though many cameras are capable of capturing audio as well as video. Beyond the capabilities of cameras, there is a range of other audio products on the market that can improve system performance and/or expand capabilities (e.g., gunshot detection.) We asked this week’s Expert Panel Roundtable: How does audio enhance the performance of security and/or video systems? 

How have standards changed the security market?
How have standards changed the security market?

A standard is a document that establishes uniform engineering or technical criteria, methods, processes, and/or practices. Standards surround every aspect of our business. For example, the physical security marketplace is impacted by industry standards, national and international standards, quality standards, building codes and even environmental standards, to name just a few. We asked this week’s Expert Panel Roundtable: How have standards changed the security market as we know it?