Snap Fitness 24/7 is a privatively owned health and fitness club first founded in the United States by Peter Taunton, who had a vision to give consumers a fast, convenient and affordable workout alternative to traditional ‘big box’ health clubs, and entrepreneurs a practical model to run their own business.

The result was Snap Fitness 24/7, a fitness franchise featuring the same great equipment and workout experience as full-service clubs, in locations close to home with flexible contracts and access for 24 hours a day, seven days a week. The company is the world’s fastest growing fitness franchise with nearly 2,200 locations that also offer interactive training apps and virtual or personal trainers.The M2 security team seamlessly integrated access control into the IDIS solution to allow gym access

Integrated security solution

M2 Security responded to the Snap Fitness 24/7 requirements immediately and listened carefully to the company’s needs and recommended the IDIS Total Solution for its simplicity and ease of use, and reliability plus the functionality Snap Fitness 24/7 was looking for.

M2 strategically placed HD cameras and 8-channel Direct IP network video recorders (NVRs) at the fitness club, operated via IDIS Center, totally cost-free video management software (VMS) that brings cutting-edge technology, intuitive controls and analytics together. The M2 security team then seamlessly integrated access control into the IDIS solution to allow members easy gym access 24/7, creating a perfect security solution that fitted all of Snap Fitness 24/7 requirements.Snap Fitness sought a security system that would perfectly match the 24/7 operation of the franchise formula

Centralised monitoring

In 2016, in the Netherlands and Belgium, two experienced and passionate entrepreneurs - Han Walet and Theo Vermeeren took over four Snap Fitness clubs managed from their headquarters in Breda, the Netherlands with the goal to take on more franchises in the coming years.

Marga Vermeeren, Club Manager, Snap Fitness 24/7 in Breda, realised that the security and safety of club members was of paramount importance, particularly during unmanned hours. Snap Fitness 24/7 sought a security system that would perfectly match the 24/7 operation of the franchise formula. Important requirements for the system were simple and high definition centralised monitoring that was both reliable and user friendly allowed for the fast retrieval of footage in the event of an incident.

So, Vermeeren turned to M2 Security, an experienced and expert security and electrical integrator that had installed the complete electrical installation at Snap Fitness 24/7 in Breda, including the lighting and emergency lighting, the network and intercom system.

Card-based access control

Members use access cards before entering any of the fitness centres

Marga Vermeeren uses all IDIS Center’s features and functions very intensively. On a day-to-day basis, Vermeeren checks who has accessed the fitness centre during unmanned hours to ensure that all members have acted and used the fitness equipment appropriately.

Members use access cards before entering any of the fitness centres. Once inside, members collect a key cord that features an assistance button to active an alarm in the event of an incident or emergency. Should such an event occur, the security control room can check live images and evaluate the situation with two-way voice capability. Depending on the situation, a security officer is dispatched, or 112 emergency number is called on, which is in strict accordance with Snap Fitness 24/7 operating procedures.Members use access cards before entering any of the fitness centres

Secure environment

"The IDIS and M2 solution is providing a safe and secure environment for our members, even during unmanned hours, which is essential for Snap 24/7 Fitness’ success. The IDIS cameras and software have been proven to be high-performance, reliable and incredibly user-friendly leading to the safety and security of both our club members and high-value gym equipment,” said Marga Vermeeren, Club Manager, Snap Fitness 24/7.

"We listened carefully during the advisory process and M2 Security prides itself on giving the best advice, offering good quality and reliable products and ensuring a smooth and seamless rollout that minimises disruption to our customers’ business operations. That’s exactly what the IDIS solution offered, while meeting all of Snap Fitness 24/7’s requirements,” said Patrick Matthijssen, MD, M2 Security.

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It is one ecosystem. Q: Aside from cybersecurity, what are some of the other threats that integrators should be aware of as they work with customers to implement the new trends and technologies we have mentioned? Aikin: It is diversifying, all the options and the capabilities. With that comes confusion and misapplication. If I look at the trends around just wireless; I go back 10 years ago, there were even questions of whether wireless was a secure technology. That has progressed and continues to be part of the cyber conversation, just like any hardwired product. It’s something you have to maintain and be aware of. Wireless has really diversified. There is still a need for education within the channel, and most importantly, to the end user. There are still end users that assume a WiFi widget is the same thing as a Bluetooth widget is the same thing as a low-frequency widget. But they are all different. There are reasons there are different technologies. Nothing stifles the adoption of technology more than misapplication. We have different architectures within our lock base and among our software partners to allow a mix of technology" Gaulden: Integrators understand the differences in how various doors are used and how those applications will work. In the K-12 school environment, you want the ability for an instant lockdown, and a WiFi deployment probably isn’t your best option. You need a real-time deployment. However, my office door at headquarters doesn’t necessarily need real-time communication. I can pull audits off it once or twice a day. You have to mix and match technologies. For a high security door, you would proactively monitor it. But for a door where convenience is the goal, we can put electronic security on it but we don’t need to know what’s going on at any moment in time. We have different architectures within our lock base and among our software partners to allow that mix of technology. Jenner: End users want the latest technology, but it may not be for their applications. Those things drive more costs into it, when end users need to be putting money into cybersecurity and some other things. That’s part of the misapplication. Another risk is interoperability. That’s a big piece of the technology and as things change. How do we do a better job of supporting open architecture? It may not be a standards-based protocol, although we use a lot of standards, but we just need to make sure whatever protocols we use are open and easily accessible so we can continue to work with them in the future. We know that when our devices go in, they will support other parts of the ecosystem from an interoperability perspective. That’s important for integrators to know: How is this going to be applied and integrate with something in three, four or five years from now? It’s an expensive investment, and I want to make sure it will work in the future.