Grosvenor Technology, the access and attendance specialist that provides Janus and Sateon Access Control platforms, has announced the end of their relationship with Videcon, to market an OEM variant of its product.
“I just got it wrong, plain and simple”, said Andy Rainforth, Grosvenor Technology’s Managing Director. “The intention was for this exclusive and ‘lite’ OEM variant to be clearly differentiated from our own offering and to appeal to Videcon’s customers through the deep integration we developed into their video platform. Instead, I think we have just caused confusion in the market, with some believing we were using ‘distribution’ channels for our own products.”
When our partners started criticising our OEM model, we listened and responded to remove any confusion and ensure a fair deal for them"
Sateon access control solution
This point is key to Grosvenor, who have seen sales of its Sateon access control product grow exponentially in the last few years. Their strategy of only dealing direct with security professionals approved by NSI or SSAIB has been key to this success and they don’t want to jeopardise the loyalty that this approach has created.
“I don’t think we really appreciated how much ‘added value’ security installers and systems integrators perceive in our strategy which helps protect professionals from the non-approved end of the market. So, when our partners started criticising our OEM model, we listened and responded to remove any confusion and ensure a fair deal for them.” Rainforth added.
Janus access control suite
Grosvenor Technology provides security and attendance solutions via its Access Control and Workforce Management lines of business. Its Janus access control product was the world’s first Windows-based access control platform and has been installed in over 10,000 sites globally. Its current Sateon platform protects some of the world’s most prestigious organisations.
Grosvenor Technology delivers solutions tailored to an organisation’s working practices in a bid to increase security, reduce risk and lower operational costs. End Users are multi-sector and include global blue-chip organisations, government departments, the banking sector, high street retailers and higher education institutions.