FLIR surveillance cameras and United VMS solution secure Harland and Wolff’s critical sites

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As prominent in Belfast’s history as its cranes are on the city’s skyline, it’s hard to imagine Belfast without Harland and Wolff. Once the world’s greatest shipbuilder, Harland and Wolff today has evolved into a company that provides over 150 years of engineering excellence to the maritime, offshore, and renewable energy sectors.

The Harland and Wolff facilities on Queen’s Island are now used to maintain some of the world’s largest ocean-going vessels, ranging from offshore platforms and cruise liners to offshore wind farms. The company is spread over two sites in Belfast and covers over 200 acres. Its main facility has a public-facing perimeter of no less than 1.5 kilometers. With safety as a primary consideration in the execution of projects, the company goes to great lengths to protect its investments from unwanted visitors, intruders, and vandalism.

FLIR VMS solution

For over 15 years, Harland and Wolff has been using FLIR’s United VMS to manage a wide variety of security cameras

For over 15 years, Harland and Wolff has been using FLIR’s United Video Management System (VMS) to manage a wide variety of security cameras. As technology innovations and features were being added onto the United VMS over the years, Harland and Wolff has always remained loyal to the FLIR brand.

But with the increasing development of Queen's Island as an industrial, commercial, and tourist area came a greater public presence and an increased safety and security threat. That is why in recent years Harland and Wolff has been continuously investing in the latest security camera technology from FLIR, including enterprise security cameras, PTZ cameras, intelligent thermal cameras, and mobile and wearable cameras.

Optical and thermal cameras

“Today, over 140 FLIR cameras on-site and along the site’s perimeter make sure that we can detect any irregularity,” said Chris Neill, security operations manager at Harland and Wolff. “Whenever one of our cameras picks up an incident – an intruder for example – an alarm is generated and sent to our security control room, who can then follow up the incident. This ensures us that our investment and that of our customers is safe and secure at all times.”

Due to the high impact and risk associated to a possible incident on site, the company’s security department follows a proactive approach for possible intruders. Even in complete darkness, in perimeter areas where there is no additional lighting, thermal analytic cameras can pick up the presence of intruders, animals, or vehicles automatically based on their heat signatures.

Intruder detection

While thermal camera footage does not allow actual identification of intruders, it can still be used as evidence for insurance companies or law enforcers, especially when an intrusion pattern can be seen over different cameras.

United VMS is FLIR’s enterprise-level software solution for video surveillance operations

United VMS is FLIR’s enterprise-level software solution for video surveillance operations. The software is currently used at Harland and Wolff by four control room operators and eight managers, all of which have dedicated user rights. One of the strengths of the United VMS system is that it can connect with nearly any security camera on the market and that video streams and detection alerts can be presented on any screen, be it on a video wall, a PC, or a smartphone.

United VMS

But Harland and Wolff has been using United VMS for far more applications. “We also use the United VMS platform to monitor alarms coming from fire sensors on oil rigs, for example,” said Neill. “Another example is the detection of failed pumps on one of our drydocks. This information also comes in on United VMS, where we generate alarms and notify key staff in real time.”

Harland and Wolff has indeed managed to make use of United VMS's flexibility and deploy it for much more than security applications only. "We are not in a static business," said Neill. "At Harland and Wolff, we are always taking on new challenges and solving new problems; FLIR’s United VMS platform helps us do that.”

TruWITNESS mobile sensor technology

Harland and Wolff will also make use of TruWITNESS, the latest mobile and wearable sensor technology from FLIR. TruWITNESS will allow guards on patrol to stream video directly to the control room in real time and from anywhere on the Harland and Wolff sites.

Harland and Wolff needs to comply with a minimum security level imposed by the UK Department of Transport"

Guards will be able to bookmark events so that incidents or irregularities can be reported and can be followed up more efficiently. In case of incidents, camera footage from the TruWITNESS wearable devices can be used as evidence. In addition, control room operators will be able to track members of staff via the United VMS and display their location on a map.

Security technology advancements

“Our yellow gantry cranes have become a national icon,” said Neill. “Unfortunately, this also means that they are an attractive target for political messages or, as in the past, terrorism. As a port facility, Harland and Wolff needs to comply with a minimum security level imposed by the UK Department of Transport. But in reality, we always exceed these requirements. We owe this to our continuous investments in security technology, which we also consider as a commitment to our customers.”

Maybe this is what connects Harland and Wolff with FLIR. “As committed as we are to our customers, we expect the same from our suppliers as well,” said Neill. “As someone with a technical background, I have always been convinced of the quality of FLIR security products. But there will always be a time when you need to rely on technical support, and that’s where FLIR really makes a difference.”

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MOBOTIX M7 platform provides more flexibility and computing power

It is an exciting time at German intelligent video company MOBOTIX, which has launched a next-generation platform that builds on their legacy of video at the edge while opening up the system to third-party partners that can build even more capabilities. MOBOTIX unveiled the new M7 platform and M73 camera at the MOBOTIX Global Partner Conference in Mainz, Germany, in October. MOBOTIX M7 is a powerful, decentralised and secure modular IoT-video system based on deep learning modules. The feedback has been “overwhelming,” says MOBOTIX CEO Thomas Lausten. The new technology will also be featured in the United States at the 2020 MOBOTIX Partner Summit in Hollywood, Fla., in January. A different video surveillance "What you see is a different way of doing video surveillance,” says Lausten. “Our focus on the edge is the difference between us and other companies.” The new MOBOTIX 7 open solution provides an “edge platform” that can be used for a variety of applications, which are provided as “apps” that leverage the platform’s hardware for specific uses, from object detection to face detection to people counting. The new M75 high-end camera incorporates the new platform. The MOBOTIX application programming interface (API) makes it possible for hundreds more apps to be developed over time Currently there are 19 apps available to empower various applications, and availability of the MOBOTIX application programming interface (API) makes it possible for hundreds more apps to be developed over time. If a MOBOTIX partner creates a new app for a specific project, “now he can use it not just for one project but can put it in the app store and sell it all over the world,” says MOBOTIX CTO Hartmut Sprave. Field Programmable Gate Array The new MOBOTIX platform uses Field Programmable Gate Array (FPGA) integrated circuits that provide flexibility and versatility to be adapted to a variety of needs, from deep learning, to higher resolution, or to use with a variety of sensors, such as color, black-and-white or night vision cameras, temperature sensors or microphones. “We can literally include any sensor requested by the market,” says Lausten. The new camera can also be used for age analysis, crowd management or traffic analysis. It can even be used for fire or biohazard detection, incorporating thermal sensors and deep learning. MOBOTIX have added to their legacy of video with a next generation platform Partnerships MOBOTIX developed its new platform in conjunction with Konica Minolta, which owns a majority share of the German manufacturer. The combined knowledge of the two companies created the new platform, with most of the engineering done in Germany. Konica Minolta provided an object detection algorithm, for example, and deep learning capabilities that are being used with the cameras. The two companies are also developing the business together. “They are rolling out our technology on their website throughout the world,” says Lausten. “We are basically part of a global development organisation.” MOBOTIX developed its new platform in conjunction with Konica Minolta The new platform is also completely compatible with legacy MOBOTIX systems: “We have added what we need to what we have,” says Lausten. Cybersecurity is a top priority for MOBOTIX. “With our camera, everything is under our control, every single line of code, and we do all the penetration testing and everything is safe,” says Sprave. In fact, MOBOTIX won the French "Trophée de la Sécurité 2019" Gold Award in the cybersecurity category for the MOBOTIX Cactus Concept, which refers to the fact that all the modules in the MOBOTIX system have “digital thorns” that protect them from unauthorized access. End-to-end encryption is used with no blind spots. Driven by cybersecurity Stronger cybersecurity and a focus on edge devices makes MOBOTIX inherently more cybersecure than a system of networked low-cost cameras, each of which could present a possible cyber-vulnerability. Stronger cybersecurity and a focus on edge devices makes MOBOTIX inherently more cybersecure The flexibility of the MOBOTIX platform expands its utility beyond security to include broader business functions. For example, the same camera that can detect criminals with face recognition can track where people are moving in a retail store, and even analyse age or demographics of customers to track buying patterns. “Cameras are required to think and process at the edge, and that is where we see a lot of focus going, driven by cybersecurity,” Lausten says. Lausten sees opportunity for even faster growth in the U.S. market, where they already have 30 or 40 partners. In the near term, there will be large opportunities provided by the U.S. trend toward “Chinese skepticism,” and cybersecurity concerns that have plagued the lower-cost Chinese imports. MOBOTIX products are proudly “Made in Germany.”

Trends in banking security include more networks and software

In the banking world, the threat of unwanted intrusions into premises leading to loss of property and even risk to life is always present. Small wonder then that banking institutions take so much care over their security systems and also over their choice of suppliers for those products. In the retail banking sector, requirements for intrusion detection and related security measures are necessarily more stringent and more specialised than in most other areas of business and commerce. The banks clearly need to work with suppliers whose integrity is beyond question. They should also be looking for organisations that can offer expert advice, gained through their knowledge of design and manufacturing security products. Systems need specialist installer partners in order to provide a seamless solution. Systems need specialist installer partners in order to provide a seamless solution The special requirements of the banking sector These supplier organisations must also fully understand the special requirements of the banking sector and, ideally, should be able to demonstrate proven experience in that sector. They must also be willing and able to work with the bank as a partner, to find better ways of addressing old threats and to develop effective measures to counter new ones. Video is a big component of providing security, and variable lighting conditions pose a persistent challenge in video surveillance applications such as large banks and financial institutions. Typically, these venues include an abundance of windows. The resulting excessive light can damage video image quality, by flooding the image plane of the surveillance camera. Dramatic differences between light and dark areas complicate the ability of video cameras to view someone standing in the shadows. A contrasting lack of windows at teller stations can result in dim lighting, equally damaging video image quality, in critical surveillance areas where clear, detailed images are needed the most. Stark contrasts between white and black levels in video images can obliterate faces and finer details of a subject when in a darker area. Particularly, this happens when a person is amid dark internal lighting, with his/her back to the sun. Data capture form to appear here! A new network architecture When upgrading a bank’s digital security system, a new network architecture needs to be created. Usually, this means switching from DVRs to NVR servers. As a result, network switches attach to the camera allowing for easier future system expansion. Along with the newly gained scalability, throughput performance on servers can achieve significantly higher levels. Servers, networking and workstations provide enterprise-quality performance for all financial projects, regardless of size. Servers, networking and workstations provide enterprise-quality performance for all financial projects Implementing a complete video solution with high-performance servers, modern networking protocols and powerful workstations is now possible in financial institutions, even for small projects. Servers, networking and workstations provide enterprise-quality performance for all financial projects, regardless of size. Software is also part of the solution. A new software platform helps banks and credit unions simplify, modernise, and automate security, surveillance and fraud investigations across their enterprise. The platform eases the daily challenges security investigators face. It simplifies and reduces the time to access live and recorded video through an intuitive interface, empowering users to quickly find the data needed to eliminate risks while increasing productivity. With an enhanced user experience, investigators can reduce training time, align investigation workflow, streamline video sharing, and focus on more critical tasks. The fraud and security challenges banks contend with can be overwhelming, but prompt action is necessary to limit the damage that can greatly affect customers, employees, and the brand. When an incident occurs, investigators must turn to innovative security tools to be able to swiftly locate and analyse data. But these solutions are typically complex to use and manage. Investigators must turn to innovative security tools to be able to swiftly locate and analyse data Changing work environments The changing work environment of financial institutions is impacting security needs. A credit union in Australia operates an innovative, modern working environment that utilises flexible workspaces in place of traditional desks. Staff are not allocated a specific desk but instead choose where they wish to sit each day. To facilitate the operation of the flexible work environment and provide employees with storage for their personal effects (work-related material is stored elsewhere), the credit union uses banks of brightly colored lockers that are managed by electronic access control. Using Gallagher’s smartcard, multi-technology T20 and T10 readers on each locker bank, staff badge their access card to open their allocated locker. With the readers communicating with Gallagher’s Command Center software management platform, the credit union has a simple-to-operate, customisable system that enables staff to carry just one card on site. Missed part one of our banking security mini series? Catch up here!

Fast and accurate, Rapiscan’s CT scanning improves airport baggage screening

Using computed tomography (CT) security technology for cabin baggage screening at airports can eliminate the need for passengers to remove liquids and laptops from their bags, thus helping to make the security process easier and more efficient. As the latest in checkpoint scanning technology, CT provides 3D images with much more information to improve threat detection capabilities so decisions by the operator can be resolved quickly and more accurately, without the need for manual search. The whole experience is better and safer for everyone. The use of computed tomography The Netherlands were the first to introduce CT at the checkpoint and the Transportation Security Administration (TSA) in the United States plans to install 145 units in its airports by the end of the year. Australia is already installing and using CT at some of its airports. The United Kingdom is the first country to mandate use of CT for screening cabin baggage, and it is expected that the EU will also mandate this type of technology in the near future. It is expected that the EU will also mandate this type of technology in the near future The process of deploying CT is another level in the evolution of passenger screening and aviation security. Since 9/11, the traveling public has become increasingly educated about aviation security, says Steve Revell, Senior Director of Aviation CT at Rapiscan Systems. “What passengers expect is courtesy, professionalism and, most of all, to be able to travel safely without fear of harm,” he says. “Each level of security we have seen introduced over the years, I believe, shows commitment from all stakeholders to meet these key deliverables.” Rapiscan Systems' 920CT Rapiscan Systems' 3D cabin baggage screening system, 920CT, utilises patented Dual-Energy technology and a sophisticated algorithm to provide the highest level of automatic detection of highly dense items, as well as automatic detection of explosives based on the most stringent global regulatory requirement. It also has a truck wheel design and contactless power and data transfer, both of which reduce maintenance costs and downtime and make the 920CT more efficient and robust. Rapiscan's 920CT provides the highest level of automatic detection Rapiscan’s 920CT is equipped with advanced software and detection algorithms that are designed to be upgradeable. With 3D volumetric imaging, the 920CT is superior to 2D systems as it provides improved visualisation of potential threats. It has also been engineered to integrate seamlessly with Rapiscan’s TRS tray return solution to create a more efficient checkpoint experience, for both passengers and staff. “As a manufacturer, we strive to provide the very best quality service and equipment we can – working closely with regulators and airports alike to ensure the evolution and expansion of air travel is both collectively understood and fit for purpose,” says Revell. Portfolios and partnerships Rapiscan has a wide portfolio of products and capabilities. However, one company cannot do it all. “For this reason, we will always look to best-of-breed technologies that complement our offerings and provide a cohesive solution and, more importantly, long-term partnership,” says Revell. “The partnership deliverable is what drives the future. Our mission is one of an open platform that invites other technologies to work in conjunction with ours and integrate in such a way that can provide meaningful reports and controls systems to our clients, driving core efficiencies and security enhancements.” Our mission is one of an open platform that invites other technologies to work in conjunction with ours “The efforts borne by each of the key stakeholders is done for one very important and aligned reason, to ensure to the very best of our abilities that passenger safety is put first, is always put first and is done in the most courteous, professional way possible, without any undue inconvenience,” he adds. Increasingly, airports are asking for suppliers’ systems to talk to each other. Many airports have security screening equipment from multiple manufacturers and want to put images from these into a single, searchable database, to track missing items, improve productivity and efficiency, or comply with regulations. The Digital Imaging and Communication for Security (DICOS) is an industry standard that defines an interoperable data format for integration of security screening technologies across multiple vendor platforms. It facilitates the development and use of improved security screening technologies and third-party software. Rapiscan’s 920CT supports DICOS, and the company is working with multiple vendors to help create a single platform for airports.