ExtraHop, provider of enterprise cyber analytics from the inside out, announces new capabilities designed to help Security Operations Center (SOC) and Network Operations Center (NOC) teams identify and safeguard critical assets, rapidly detect late-stage and insider threats, and transform security analysts into threat experts with streamlined investigation workflows.

Demand for business agility and uptime have accelerated the rapid modernisation of IT, which is now highly dynamic and distributed - from the data center, to cloud infrastructure and SaaS, to remote sites and device edges.

Advanced detections

These changes introduce complexity and expand the attack surface, contributing to high rates of false positives and obscuring true threats. Analysts constantly waste time, through no fault of their own, working to validate the constant flow of alerts to determine if investigation is warranted.

Senior analysts get timely detail on users and devices to support rogue device detection, insider threat investigations, threat hunting, and forensics

The Winter 2019 release of ExtraHop Reveal(x) improves SOC and NOC analyst productivity through contextual discovery of the enterprise attack surface, full-spectrum detection, and one-click guided investigation for incident response. Advanced detections incorporate device and user context to identify known and unknown threats using an array of machine learning, rule-based, and custom techniques. Detections incorporate suggested next steps and are made actionable through clear evidence, enabling front-line analysts to validate, close, or escalate prioritised events with confidence. Senior analysts get timely detail on users and devices to support rogue device detection, insider threat investigations, threat hunting, and forensics.

Better prioritise monitoring

Significant features of the Winter 2019 release include:

  • User-to-Device Mapping: Easy correlation between users and devices allows analysts to investigate quickly, expediting validation without the need to cross-reference with other tools.
  • OS Auto-discovery: Operating system (OS) auto-discovery confirms and compares the OS each device is using with known behaviours of those systems to identify spoofing.
  • Enhanced Role Classification: Expanded role auto-classification uses behaviour to automatically infer more device types (e.g., mobile device, DHCP server, domain controller or DNS server), and then maintains groupings to keep analysts focused on what matters most.
  • Dynamic Device Grouping: Sophisticated device grouping permits users to define complex rules for extensive attributes and behaviour to better prioritise monitoring, detection, and triage.
  • Advanced Rules Engine: The advanced rules engine immediately detects known threats, policy violations, and risk-based detections.
  • Guided Investigation Workflows: One-click guided investigations link each detection to the right next steps, as well as the most relevant device's transaction and behaviour details, for instant validation of threats and faster MTTR.
  • Expanded Integrations: ExtraHop now integrates with ServiceNow CMDB, QRadar SIEM, and Palo Alto Networks firewalls.

Contextual workflow

With ExtraHop, security and IT teams can detect threats up to 95 percent faster, reduce resolution time by nearly 60 percent

Forcing analysts to switch between tools or manually pull together disparate data for an investigation increases cognitive load, delay, and the chance of missing a critical piece of evidence,” said Jesse Rothstein, CTO and Co-Founder, ExtraHop. “Our focus in this release is to bring authoritative data about every device's communications, OS, users, and network behaviour into a contextual workflow that guides analysts to the right answer immediately.”

With ExtraHop, security and IT teams can detect threats up to 95 percent faster, reduce resolution time by nearly 60 percent, and decrease unplanned downtime by as much as 86 percent. The innovative ExtraHop approach has been recognised by numerous organisations including Credit Suisse, JMP Securities, and independent analyst firms including Enterprise Management Associates.

Share with LinkedIn Share with Twitter Share with Facebook Share with Facebook
Download PDF version

In case you missed it

Managing security during unprecedented times of home working
Managing security during unprecedented times of home working

Companies are following government guidance and getting as many people as possible working from home. Some companies will have resisted home working in the past, but I’m certain that the sceptics will find that people can be productive with the right tools no matter where they are. A temporary solution will become permanent. But getting it right means managing risk. Access is king In a typical office with an on-premise data centre, the IT department has complete control over network access, internal networks, data, and applications. The remote worker, on the other hand, is mobile. He or she can work from anywhere using a VPN. Until just recently this will have been from somewhere like a local coffee shop, possibly using a wireless network to access the company network and essential applications. CV-19 means that huge numbers of people are getting access to the same desktop and files, and collaborative communication toolsBut as we know, CV-19 means that huge numbers of people are getting access to the same desktop and files, applications and collaborative communication tools that they do on a regular basis from the office or on the train. Indeed, the new generation of video conferencing technologies come very close to providing an “almost there” feeling. Hackers lie in wait Hackers are waiting for a wrong move amongst the panic, and they will look for ways to compromise critical servers. Less than a month ago, we emerged from a period of chaos. For months hackers had been exploiting a vulnerability in VPN products from Pulse Secure, Fortinet, Palo Alto Networks, and Citrix. Patches were provided by vendors, and either companies applied the patch or withdrew remote access. As a result, the problem of attacks died back.  But as companies race to get people working from home, they must ensure special care is taken to ensure the patches are done before switching VPNs on. That’s because remote desktop protocol (RDP) has been for the most part of 2019, and continues to be, the most important attack vector for ransomware. Managing a ransomware attack on top of everything else would certainly give you sleepless nights. As companies race to get people working from home, they must ensure special care is taken to ensure the patches are done before switching VPNs on Hackers are waiting for a wrong move amongst the panic, and they will look for ways to compromise critical serversExposing new services makes them also susceptible to denial of service attacks. Such attacks create large volumes of fake traffic to saturate the available capacity of the internet connection. They can also be used to attack the intricacies of the VPN protocol. A flow as little as 1Mbps can perturbate the VPN service and knock it offline. CIOs, therefore, need to acknowledge that introducing or extending home working broadens the attack surface. So now more than ever it’s vital to adapt risk models. You can’t roll out new services with an emphasis on access and usability and not consider security. You simply won’t survive otherwise. Social engineering Aside from securing VPNs, what else should CIO and CTOs be doing to ensure security? The first thing to do is to look at employee behaviour, starting with passwords. It’s highly recommended that strong password hygiene or some form of multi-factor authentication (MFA) is imposed. Best practice would be to get all employees to reset their passwords as they connect remotely and force them to choose a new password that complies with strong password complexity guidelines.  As we know, people have a habit of reusing their passwords for one or more online services – services that might have fallen victim to a breach. Hackers will happily It’s highly recommended that strong password hygiene or some form of multi-factor authentication (MFA) is imposedleverage these breaches because it is such easy and rich pickings. Secondly, the inherent fear of the virus makes for perfect conditions for hackers. Sadly, a lot of phishing campaigns are already luring people in with the promise of important or breaking information on COVID-19. In the UK alone, coronavirus scams cost victims over £800,000 in February 2020. A staggering number that can only go up. That’s why CIOs need to remind everyone in the company of the risks of clickbait and comment spamming - the most popular and obvious bot techniques for infiltrating a network. Notorious hacking attempts And as any security specialist will tell you, some people have no ethics and will exploit the horrendous repercussions of CV-19. In January we saw just how unscrupulous hackers are when they started leveraging public fear of the virus to spread the notorious Emotet malware. Emotet, first detected in 2014, is a banking trojan that primarily spreads through ‘malspam’ and attempts to sneak into computers to steal sensitive and private information. In addition, in early February the Maze ransomware crippled more than 230 workstations of the New Jersey Medical Diagnostics Lab and when they refused to pay, the vicious attackers leaked 9.5GB or research data in an attempt to force negotiations. And in March, an elite hacking group tried to breach the World Health Organization (WHO). It was just one of the many attempts on WHO and healthcare organisations in general since the pandemic broke. We’ll see lots more opportunist attacks like this in the coming months.   More speed less haste In March, an elite hacking group tried to breach the World Health Organization (WHO). It was just one of the many attempts on WHOFinally, we also have bots to contend with. We’ve yet to see reports of fake news content generated by machines, but we know there’s a high probability it will happen. Spambots are already creating pharmaceutical spam campaigns thriving on the buying behaviour of people in times of fear from infection. Using comment spamming – where comments are tactically placed in the comments following an update or news story - the bots take advantage of the popularity of the Google search term ‘Coronavirus’ to increase the visibility and ranking of sites and products in search results. There is clearly much for CIOs to think about, but it is possible to secure a network by applying some well thought through tactics. I believe it comes down to having a ‘more speed, less haste’ approach to rolling out, scaling up and integrating technologies for home working, but above all, it should be mixed with an employee education programme. As in reality, great technology and a coherent security strategy will never work if it is undermined by the poor practices of employees.

How does audio enhance security system performance?
How does audio enhance security system performance?

Video is widely embraced as an essential element of physical security systems. However, surveillance footage is often recorded without sound, even though many cameras are capable of capturing audio as well as video. Beyond the capabilities of cameras, there is a range of other audio products on the market that can improve system performance and/or expand capabilities (e.g., gunshot detection.) We asked this week’s Expert Panel Roundtable: How does audio enhance the performance of security and/or video systems? 

How have standards changed the security market?
How have standards changed the security market?

A standard is a document that establishes uniform engineering or technical criteria, methods, processes, and/or practices. Standards surround every aspect of our business. For example, the physical security marketplace is impacted by industry standards, national and international standards, quality standards, building codes and even environmental standards, to name just a few. We asked this week’s Expert Panel Roundtable: How have standards changed the security market as we know it?