Security dealers and integrators don’t have the time or money to wade through dozens of security platforms and programs from various manufacturers. Think about all the training necessary for support, sales and technicians required when using multiple management platforms. It can become overwhelming. The single solution to meet the needs for all your customers and projects in every market vertical is Connect ONE from Connected Technologies, LLC.

Cloud-hosted Connect ONE is the complete package—and an enabling technology for managed services and new monthly recurring revenue streams. It lets security dealers offer security, access control, mobile credential access, video and critical environmental monitoring and more from one simplified user interface. There’s no having to learn a different program for each project, because Connect ONE does it all. There are no upfront costs or software to install and maintain and dealers only pay for the services they use.

The Connect ONE dealer portal lets dealers add services or provide support and upkeep without having to roll a truck, a huge cost and labour savings

Installing and managing services

With Connect ONE and the cloud you can add new services in a snap—like thermostat/energy management control for the bank or financial institution that’s closed on holidays, saving money on energy costs; weather reporting capabilities that automatically send information to devices to trigger closing skylights or overhead doors in the event of a storm; or even detailed history and systems reporting so customers have all the operational metrics they need at their fingertips.

Connect ONE makes it simple for security dealers to sell, install and manage all their services and information from one source. The Connect ONE dealer portal lets them add services or provide support and upkeep without having to roll a truck, a huge cost and labour savings. Not only is it easier for the dealer, but it’s simpler for the end-user who wants to manage all or some of their own services.

Capabilities and integrations offered by Connect ONE:

  • Connect ONE interfaces with the complete line of Bosch Security, DMP, Elk Products and Honeywell Turbo controls and provides an easy way to add managed services through the cloud.
  • DoorBird Video Doorbell integration, for residential and commercial customers, notifies users to their smartphones when an entrance button is pressed. Using the app, they can view live video, open doors and even initiate two-way-audio.
  • The Connect ONE Ticket Module streamlines the tracking of critical event responses, incidents and repair tickets at one or multiple locations. It interfaces directly with the Connect ONE security system application or can be deployed as a standalone service, with no control or on-site equipment.
  • ScanPass Mobile Credential convenience application provides quick access control in a barcode-sticker solution that doesn’t require card readers or door controller hardware. Any smartphone, tablet or other connected device provides entrance accessibility.
  • Connect ONE also supports popular Nest indoor and outdoor cameras, allowing users to view and control all cameras from the single interface, even multiple locations at the same time.
  • The Connect ONE Gateway Module gets security dealers entrenched in the growing internet of Things. This easy to install and monitor module lets dealers track temperature, humidity and critical environmental devices for agricultural, hospitality and other vertical markets. Emails and reports sent in real time alert managers with information about out-of-normal ranges or levels.

Integrated security and access control services

With Connect ONE, you don’t have to shop numerous vendors. It’s all in one platform. Connected Technologies excels at serving the dealer community and can help you work through any new challenges you might have so you can provide customers the individualised integrated security and access control services they are looking for. We are receptive and responsive, giving dealers the timely service they deserve so they can continue on their way to greater profitability.

One common interface makes everything simpler and can make you a hero with your customer—as you can add what they need now or easily in the future. Contact us today so we can help you earn greater profitability while you boost your revenue base through managed services—with one single solution—Connect ONE.

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Unifying the mobile experience: cloud, IoT and the AI evolution of access control in 2019
Unifying the mobile experience: cloud, IoT and the AI evolution of access control in 2019

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What characteristics do salespeople require in the physical security industry?
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A basic tenet of sales is ABC – always be closing. But it's a principle that most professional salespeople would say oversimplifies the process. Especially in a sophisticated, high-tech market such as physical security, the required sales skills are much more involved and nuanced. We asked this week's Expert Panel Roundtable: What unique characteristics are required of salespeople in the arena of physical security systems?

Can microchip implants replace plastic cards in modern access control?
Can microchip implants replace plastic cards in modern access control?

A futuristic alternative to plastic cards for access control and other applications is being considered by some corporate users in Sweden and the United Kingdom. The idea involves using a microchip device implanted into a user’s hand. About the size of a grain of rice and provided by Swedish company Biohax, the tiny device employs passive near field communication (NFC) to interface with a user’s digital environment. Access control is just one application for the device, which can be deployed in lieu of a smart card in numerous uses. Biohax says more than 4,000 individuals have implanted the device. Using the device for corporate employees Every user is given plenty of information to make an informed decision whether they want to use the deviceCurrently Biohax is having dialogue with curious corporate customers about using the device for their employees. “It’s a dialogue, not Big Brother planning to chip every employee they have,” says Jowan Österlund, CEO at Biohax. Every user is given plenty of information to make an informed decision whether they want to use the device. Data capture form to appear here! “Proof of concept” demonstrations have been conducted at several companies, including Tui, a travel company in Sweden that uses the device for access management, ID management, printing, gym access and self-checkout in the cafeteria. Biohax is also having dialogue with some big companies in the United Kingdom, including legal and financial firms. Österlund aims to have a full working system in place in the next year or so. A Swedish rail company accepts the implanted chip in lieu of a paper train ticket. They accept existing implants but are not offering to implant the chips. Österlund says his company currently has no plans to enter the U.S. market. The device is large enough to locate easily and extract if needed, and small enough to be unobtrusive Access control credential The device is inserted/injected below the skin between the index finger and the thumb. The circuitry has a 10-year lifespan. The device is large enough to locate easily and extract if needed, and small enough to be unobtrusive. The only risk is the possibility of infection, which is true anytime the skin is pierced, and the risk is mitigated by employing health professionals to inject the chip. Use of the device as an access control credential or any other function is offered as a voluntary option; any requirement by an employer to inject the device would be illegal, says Österlund. It’s a convenient choice that is made “based on a well-informed decision by the customer.” Aversion to needles, for example, would make some users squeamish to implant the device. More education of users helps to allay any concerns: Some 10% of employees typically would agree quickly to the system, but a larger group of 50% to 60% are likely to agree over time as they get more comfortable with the idea and understand the convenience, says Österlund. Protection of information The passive device does not actively send out any signals as you walk. It is only powered up by a reader if a user has access rightsIn terms of privacy concerns, information contained on the device is in physical form and is protected. The passive device does not actively send out any signals as you walk. There is no battery. It is only powered up by a reader if a user has access rights. With use of the device being discussed in the United Kingdom, there has been some backlash. For example, Frances O’Grady, general secretary of the Trades Union Congress (TUC), has said: “Microchipping would give bosses even more power and control over their workers.” A big misconception is that the chip is a tracking device, says Österlund. It isn’t. “We love people to get informed,” says Österlund. “If they’re scared or apprehensive, they can just read up. It’s not used to control you – it’s used to give you control.”