SmartTask News

RCP21 collaborates with SmartTask to manage security operations at Langthwaite Business Park

RCP21, a pioneering Community Interest Company (CIC), has used SmartTask to help set up and manage an in-house security operation at Langthwaite Business Park in South Kirkby, West Yorkshire. The workforce management software was adopted to coordinate a full-time team of officers, tasked with protecting 120 businesses located at the site, without the need to increase management and administrative resource within the organisation. SmartTask has since enabled RCP21 to deliver a superior security...

Samson Security adopts SmartTask workforce management software to support its rapidly growing business

Samson Security has adopted SmartTask to support the rapid growth of the business, which has seen the company treble in size in less than a year. The workforce management software is initially being used for electronic proof of attendance, across more than 400 security officers and engineers that deliver a wide range of services, including manned guarding, mobile patrol, alarm response and FM services. Advanced guarding management and monitoring “We needed an advanced guarding management...

SmartTask supports Kingfisher Sec in streamlining and automating their business process

Kingfisher Sec, a West London-based security specialist, has adopted SmartTask to support the rapid growth of the business by streamlining and automating critical business processes. The company will use the cloud-based software to handle employee scheduling, proof of attendance and operational reporting across a team of up to 50 security guards. As a result, Kingfisher Sec has already reduced administration by around 17.5 hours a month, with further improvements expected moving forward. &ldquo...

OM Security boosts operational performance and workforce management using SmartTask

OM Security has achieved a host of benefits having consolidated its employee scheduling, patrol monitoring and mobile workforce management software requirements into a single system. Since the adoption of SmartTask, the company has gained increased visibility and control over 200 security officers, significantly freeing up management time, reducing operating costs and enhancing service delivery The cloud-based solution has also enabled OM Security to launch a new 24/7 control room, further expa...

Namib Property Patrols using SmartTask to deliver cost-effective, high-quality security services

Namib Property Patrols Ltd, the Oxfordshire-based security and protection company, is using employee scheduling and mobile workforce management software SmartTask to streamline operational processes, saving both time and money. The company is using the software for proof of attendance and guard monitoring across its mobile patrol and alarm response operations, which has helped reduce in administration by more than 15-hours a month, while enhancing service delivery to customers. Credible and tra...

CSM improves security operations with SmartTask’s workforce management software

CSM has dramatically improved visibility and control over its security operations with the adoption of employee scheduling and workforce management software SmartTask. Following a period of rapid expansion, the company needed to replace existing paper-based systems, so that it could better monitor and coordinate a team of around 100 security guards that work across Scotland. This has enabled CSM to improve service delivery, enhance duty of care and support business development while reducing it...

Kestrel Guards enhances visibility and better controls operations with SmartTask

Kestrel Guards, a SIA-approved security solutions specialist, has gained added visibility and control over its operation using employee scheduling and mobile workforce management software, SmartTask. By consolidating its requirements into a single system, the company has been able to streamline and simplify internal processes to help enhance service delivery, maximise productivity and better protect security officers. SmartTask workforce management software We looked at a number of systems, bu...

Integrity Security Group uses SmartTask SmartForms for enhanced visibility

Integrity Security Group is using SmartTask’s SmartForms to gain added visibility and dramatically cut down on its administrative burden. Having adopted the employee scheduling and mobile workforce management software last year for the provision of proof of attendance, control room management and staff rostering, the company is now using its electronic data capture functionality to streamline a range of operational processes. Initially, SmartForms are being used for vacant property and mob...

Wilson James appoints SmartTask as technology partner and supplies smart form solutions to Museums

Wilson James has appointed SmartTask as preferred technology partner and awarded it a deal for the supply of a mobile patrol and electronic smart form solution for a new security contract with National Museums. Under the agreement, the company will now roll out the SmartTask workforce management software to 10 sites including the Natural History Museum, V&A and Science & Industry Museum. This follows a successful trial that achieved significant time savings by removing paperwork and stre...

SmartTask launches first cloud-based, electronic Daily Occurrence Book solution

SmartTask, the provider of employee scheduling and mobile workforce management software, has launched the first cloud-based, electronic alternative to traditional, paper-based Daily Occurrence Book (DOB). Working closely with a number of security service providers, SmartTask has introduced the Daily Occurrence Log (DOL) module, which can be quickly and efficiently operated from a PC, smartphone or tablet. “With most manned providers still using a paper-based solution, we have been increas...

SmartTask launches vetting solution to help security companies meet BS7858 vetting standard

SmartTask, the provider of employee scheduling and mobile workforce management software, has launched a vetting solution to help security companies meet the stringent requirements of the BS7858 vetting standard. SmartTask Vetting has been designed to ensure that security service providers are not overlooking this essential staff screening requirement, while following a consistent and approved process. “We recognised a growing need for sophisticated and streamlined vetting procedures, espe...

SmartTask software ensures efficient workforce scheduling and management for manned security providers

The rapid adoption of employee scheduling and workforce management software SmartTask gathered pace last year with record levels of growth in the UK and internationally. In particular, there was an 81% increase in the number of field service businesses using the system during 2017, which now includes over 100 manned security providers and 15% of the ACS Pacesetters. “Over the past few years we have worked hard to understand the needs of the manned security industry to develop a solution t...