SmartTask News

CSM improves security operations with SmartTask’s workforce management software

CSM has dramatically improved visibility and control over its security operations with the adoption of employee scheduling and workforce management software SmartTask. Following a period of rapid expansion, the company needed to replace existing paper-based systems, so that it could better monitor and coordinate a team of around 100 security guards that work across Scotland. This has enabled CSM to improve service delivery, enhance duty of care and support business development while reducing it...

Kestrel Guards enhances visibility and better controls operations with SmartTask

Kestrel Guards, a SIA-approved security solutions specialist, has gained added visibility and control over its operation using employee scheduling and mobile workforce management software, SmartTask. By consolidating its requirements into a single system, the company has been able to streamline and simplify internal processes to help enhance service delivery, maximise productivity and better protect security officers. SmartTask workforce management software We looked at a number of systems, bu...

Integrity Security Group uses SmartTask SmartForms for enhanced visibility

Integrity Security Group is using SmartTask’s SmartForms to gain added visibility and dramatically cut down on its administrative burden. Having adopted the employee scheduling and mobile workforce management software last year for the provision of proof of attendance, control room management and staff rostering, the company is now using its electronic data capture functionality to streamline a range of operational processes. Initially, SmartForms are being used for vacant property and mob...

Wilson James appoints SmartTask as technology partner and supplies smart form solutions to Museums

Wilson James has appointed SmartTask as preferred technology partner and awarded it a deal for the supply of a mobile patrol and electronic smart form solution for a new security contract with National Museums. Under the agreement, the company will now roll out the SmartTask workforce management software to 10 sites including the Natural History Museum, V&A and Science & Industry Museum. This follows a successful trial that achieved significant time savings by removing paperwork and stre...

SmartTask launches first cloud-based, electronic Daily Occurrence Book solution

SmartTask, the provider of employee scheduling and mobile workforce management software, has launched the first cloud-based, electronic alternative to traditional, paper-based Daily Occurrence Book (DOB). Working closely with a number of security service providers, SmartTask has introduced the Daily Occurrence Log (DOL) module, which can be quickly and efficiently operated from a PC, smartphone or tablet. “With most manned providers still using a paper-based solution, we have been increas...

SmartTask launches vetting solution to help security companies meet BS7858 vetting standard

SmartTask, the provider of employee scheduling and mobile workforce management software, has launched a vetting solution to help security companies meet the stringent requirements of the BS7858 vetting standard. SmartTask Vetting has been designed to ensure that security service providers are not overlooking this essential staff screening requirement, while following a consistent and approved process. “We recognised a growing need for sophisticated and streamlined vetting procedures, espe...

SmartTask software ensures efficient workforce scheduling and management for manned security providers

The rapid adoption of employee scheduling and workforce management software SmartTask gathered pace last year with record levels of growth in the UK and internationally. In particular, there was an 81% increase in the number of field service businesses using the system during 2017, which now includes over 100 manned security providers and 15% of the ACS Pacesetters. “Over the past few years we have worked hard to understand the needs of the manned security industry to develop a solution t...

SmartTask and CadSec Security unveil managed control room solution

SmartTask, the employee scheduling and mobile workforce management system, is helping SME security businesses to gain competitive advantage by developing innovative patrol monitoring services. Barnsley-based CadSec Security has used the software to launch a managed control room solution, which is available to customers that are looking to gain added visibility and control over mobile or static teams. SmartTask “We have traditionally provided dog handling and alarm response services to th...