Notting Hill Media News

How does a corporate acquisition affect service and support provided by an acquired supplier? What about the company making the acquisition?

Maintaining a high level of customer service can be a challenging experience when an acquisition takes place.This issue is of particular relevance to the security industry, where merger and acquisition activity continues to rise. We asked some of our Expert Panellists to share their thoughts on how both the acquired company as well as the company making the acquisition can retain the focus on their customers throughout the integration process. Here’s what they had to say.

Providing technical support in the home systems environment

A pessimist might see the coming “Internet of Things” as the “Internet of Things that Could Go Wrong.” Clearly the networking of more machines in the home, including video and security systems, suggests that somebody (or something) needs to be available to make sure that the resulting home automation system is working as intended. If you need technical support for home automation, who do you call? It’s not just a theoretical question, given the accelerating trend...

Researchers demonstrate how to thwart backscatter X-ray screening

Backscatter x-ray is a full-body scanning technology, typically used for passenger screening at airports and to detect plastic bombs and other hidden weapons. The Transportation Security Administration (TSA) has taken backscatter x-ray machines out of U.S. airports because of changing requirements, although they are still used internationally and at other venues, such as courthouses, prisons, etc. Controversy has plagued the devices since they were introduced in 2009, including concerns about sa...

Drone attacks at U.S. prisons present new category of risk

If you had a super power, would you use it for good or evil? The question might typically be the subject of vigorous debate among third graders, but it’s also a question that comes up when you consider technology. Sometimes the benefits of technology are almost like super powers. As much as we seek to apply the powers of technology to security, there is also a criminal element that stands ready to use them with evil intent. Such is the case with drones. We have previously mentioned the po...

What if? Ferguson shooting brings attention to benefits of body-worn cameras

Recent events in Ferguson, Missouri, have drawn huge national attention, and the news story has the potential to dominate headlines and stir controversy nationwide as it plays out over the next few years. Some elements here are similar to the Trayvon Martin case in Florida, a national story that grabbed headlines for years, climaxing in a televised trial and a troubling (for some) verdict that people are still talking about. The Michael Brown shooting case in Ferguson has similarities, but also...

Security risks - "insider threats" from ex-employees

How much is the security risk each time an employee leaves a company? Unfortunately, many enterprises don’t manage the risk very well. Often, processes for cancelling passwords or retrieving physical assets may be slipshod, or even non-existent. Research by IS Decisions highlights the problem: Over a third (36 percent) of desk-based workers in the United States and the United Kingdom are aware of having access to a former employer’s systems or data after leaving an organisation. The...

Can security save Blackberry? Is security ever a selling point?

How often is security used as a selling point? You don’t see it very often. Generally greater security is seen as a necessary evil, a corporate “cost.” Interesting, therefore, to see a company hoping that greater security can help turn around a flagging brand. In this case, security is related to identity protection, and the company is Blackberry. Blackberry recently signed an agreement to purchase Secusmart, a company that specialises in secure communication for governments,...

Chinese video surveillance provider Uniview emphasises IP as it looks to grow internationally

Highlighting China’s Video Surveillance Giants, this is the third in a series of articles on the growing international presence of China’s top three video surveillance/CCTV companies. See the other articles on Hikvsion and Dahua. Zheijiang Uniview Technologies Co., headquartered in Hangzhou, has 29 offices all over China and holds a third-place market share in the Chinese domestic market. In the security market since 2005, the company has roots in IT and telecom and has been an ind...

Dahua Technology captures video surveillance market with innovative product developments

Highlighting China’s Video Surveillance Giants, this is the second in a series of articles on the growing international presence of China’s top three video surveillance/CCTV companies. Check out articles on Hikvision and Uniview, which are also part of the series. Dahua Technology Co., Ltd. is a Chinese video company with roughly 75 percent of its revenue coming from the huge domestic Chinese market. The rest reflects Dahua’s growing international presence in the video survei...

New NERC standard to guide security of bulk power systems

On April 16, 2013, snipers fired for 19 minutes on PG&E Corp.'s Metcalf electric power transmission station near San Diego, California, knocking out 17 giant transformers that supply electricity to Silicon Valley. At least 100 rounds were fired from at least one high-powered rifle. The power grid was rerouted to avoid a blackout, but it took 27 days to make repairs and get the substation back up and running. The incident got the attention of regulators and security prof...

On the road with a small, inexpensive thermal camera

I took an extra camera with me on vacation this year. It was a tiny thermal camera that FLIR gave out at a press event earlier in the year. It’s about 2 by 3 inches or so and contains their new micro-camera thermal core. Obviously the little camera is just a way for them to demonstrate how small (and inexpensive) the new technology is. I figured a trip to the beach was a good time to try it out. The sensor in my little toy camera is the same small, inexpensive thermal camera core that ena...

Whole lot of shaking – But it doesn’t degrade the video

A video demonstration from Axis highlights the image stabilisation capabilities of their latest network cameras. Image stabilisation isn’t new, of course, but the ability to deal with extreme situations like this results from Axis’ innovation to provide “robust, real-time image stabilisation.” The video shows a demonstration Axis presented at IFSEC. The capability is the result of the “introduction of efficient gyroscopes in combination with cutting-edge software p...