BAPCO 2011 offers a comprehensive conference programme and exhibition

The Annual BAPCO 2011 Conference and Exhibition will take the centre stage on 13th - 14th April 2011

Arguably, the range and scale of present threats to business continuity and public safety has never been greater on the domestic and international level. At the more extreme level, the last few months alone have seen a range of extraordinary situations, with both national and global impact, from the rescue of the Chilean miners to the appalling devastation caused by the terrorist bomb in Moscow Domodedovo airport.

At the same time we learn that the afflictions caused by the natural disaster that was the earthquake in Haiti have still not been effectively addressed. In every event, multiple public service agencies and authorities are charged with saving lives, protecting property, maintaining the peace and delivering business continuity and service delivery. Effective communications technology is central to every aspect of the process, but at the same time human behaviour - both front line staff and public - must be taken into account if systems are to be effective, and all this must be designed to meet government directives to deliver more energy efficient services, with a reduced budget.

All such incidents require collaboration, co-operative planning and effective delivery from all quarters of public safety communications, including local and central government, the emergency services, utilities, transport, fire authorities, MOD, British Army, Department of Health and the police. The April BAPCO conference and exhibition brings together experts engaged in every stage of the technical, financial, logistical and strategic delivery, to discover new solutions and technologies, debate, learn, and plan for the unknown future.

The Annual BAPCO 2011 Conference and Exhibition takes place 13th - 14th April 2011 at the Business Design Centre in Islington, London. The two-day event offers a comprehensive conference programme and exhibition, a wealth of networking and learning opportunities for attendees, and a unique opportunity to assess the latest technologies, services and thinking that will shape strategy, procurement, planning implementation and interoperability for a secure future from over 100 suppliers.

The BAPCO conference programme is now finalised, and features high-level speakers who will address the fundamental issues facing the secure and emergency communications business. As all services and departments are tasked with delivering security, resilience and protection of people and property, at a time of increasingly diverse and challenging threats, the theme for this year's conference "Delivering Lower Cost Incident Management through Technology" takes this head on. A series of in-depth sessions address the practical and strategic issues facing those charged with delivery, presented by experts in their field. Designed to educate, inform and provoke debate and collaboration, the conference addresses how to deliver success at a time of exceptional demand, unanticipated threat and financial restrictions.

BAPCO will present speakers offering real life case studies, future-view information, support and solution



At the leading edge of technology, solutions and inter-agency thinking, BAPCO offers a unique insight into the future of integrated communication and information technologies designed to improve, plan and deliver public safety information communication and data services. The BAPCO conference and exhibition presents keynote speakers offering real life case studies, future-view information, support and solutions to the new challenges facing emergency planners and service delivery agencies.

Day one of the conference opens with Sir Ken Knight CBE, HM Chief Inspector of Fire Services and Chief Fire & Rescue Adviser in England & Wales, who offers his experience and perspective on the fresh challenges facing the emergency services and civil contingency responders in dealing with major incidents.

A programme of must-attend sessions for all communications officers and emergency planners follows over the two-day conference. The largest event ever held in the UK, the 2012 Olympics and Paralympics presents exceptional challenges and pressures in terms of technology, staffing, co-operation and resources for every authority and service actively engaged in the delivery of the event, as well as a key learning opportunity for all. Commander Richard Morris of the Metropolitan Police will provide a personal insight into the process and an overview of some of the challenges still to be met in planning for the 2012 Olympic Games.

Continuing the 2012 Olympics theme, Kevin Taylor, Head of Olympic Communications Project, Metropolitan Police will examine the mechanics of secure and consistent radio communications for the Games, through process, approval, planning, testing and co-operation, concluding with a future look at the final stages of the project and the handover to business as usual. Kevin will welcome questions and debate following the presentation.

Richard Bobbett, Chief Executive of Airwave has the task of delivering the first Games with its own private mobile radio service. This will be used by LOCOG (London Organising Committee of the Olympic and Paralympic Games) officials and volunteers, and will support 34 competition venues, just shy of 15,000 athletes, 20,000 media and press, and over 10 million ticket sales over a 44-day period. In addition, the system must ensure that the emergency services, which rely on the Airwave service every day, can continue to operate efficiently and effectively.

The afternoon sessions cover a number of specific issues that must be understood and addressed in the current context, including the balance of maintaining mission critical front line services with cost reduction, and a practical presentation on the very present issue of cyber security from Edward Hamilton of Analysys Mason. Drawing on real life experience, this session provides an understanding of how the new threats differ from the threats of the past. Edward will offer practical input into the types of strategy delegates will need to consider for their own organisations. At the close of the day, Jeremy Kemp of PA Consulting draws on personal experience of managing large change projects in emergency control centres to take a hard-nosed look at structural and organisational change and the performance and budgetary benefits that can accrue. He will challenge delegates to apply radical thinking to their organisations and will take questions following the session.

 BAPCO offers an insight into the future of integrated communication and information technologies
Andy McBain of Motorola will give delegates the tools to measure and assess certain parameters
Day two of the conference offers delegates a healthy combination of presentations on the technical and cost issues surrounding choice and implementation of new systems. It tackles the often-neglected question of staff and public acceptance and behaviour, and how best to marry the two - too often great systems fail because the human factor is not considered at the planning stage. The day begins with a presentation from Andy McBain of Motorola which will give delegates the tools to effectively measure and assess Total Cost of Ownership and Return on Investment to support planning, purchasing and programmes on the ground - essential knowledge in ensuring efficient maintenance and procurement of high value equipment. Delegates will gain fresh knowledge to inform procurement and use of high value kit, which is too often not factored in to either budgets or performance.

With the recent removal of Fire Control from the purchasing process, this presentation will be of interest to all Fire and Rescue Services, as well as offering valuable learning for all delegates involved in the command and control system. Kieran Timms of Merseyside FRS offers an honest and illuminating picture of the journey from an underperforming and unstable command and control system, to an effective, efficient, new integrated network which reduced costs, improved user satisfaction and efficiency, and ultimately measurably reduced casualties.

Duncan Swan of Analysys Mason then takes this to the next measure, with insights based on real situations into how cutting out inefficiency can deliver real ICT cost savings. This session also offers an illuminating view of how "green behaviour" can meet government requirements for improved energy and resource efficiency with an improved bottom line - and how to make it happen on the ground.

In a key presentation on EU funded Project SECRICOM, Shaun O'Neill will give a comprehensive update on the tangible technical benefits achieved to date, in crisis and incident management, and future implications including enhanced interoperability across borders, and how extended capability for communications offers scope for cost reduction in future procurement.

Delegates and visitors will get a chance to assess the future public safety systems, services and technologies



Alert4All is another key EU funded project. Christina Parraga Nielia of the German Aerospace Centre and Graham Peters of Avanti Communications will offer a fascinating insight into how the project will deliver mass-market alert communications to consumer devices, and take a look at the social behaviour trends and media (including social networks) that must be understood in order to manage alert messaging via new media with such an enhanced range.

In a complementary vein, a session entitled ‘Next Generation 999 - Managing multimedia incident information', Murray Barker of Nice Systems takes a future view of how forces can prepare for the next generation of inbound emergency communications, and its potential benefits.

Running in tandem with the conference, as ever, the BAPCO exhibition offers delegates and visitors the chance to see and assess the future public safety communications systems, services and technologies that will shape operations, facilitate future inter-agency communication, save money on current and new lifetime projects, and help effective delivery, from over 100 leading suppliers.

On the exhibition floor this year, visitors and delegates will see all the major suppliers of technologies, consultancy and solutions for their businesses, and also a number of new names and innovative services for 2011.

First time exhibitors, Saadian will be exhibiting PagerSMS - a product that provides a unique SMS emergency alert system designed to reach key personnel during a crisis. PagerSMS delivers a text message with a distinctive alarm that rings continually until acknowledged by the recipient. Unlike traditional pagers, messages are two-way with delivery reports ensuring auditable results. Once a message is viewed, the system will automatically deliver a "viewed" receipt.
 The BAPCO 2011 exhibition is free to attend and open to all emergency services and local and national governmental agency professionals engaged in incident management, civil contingency response, disaster relief, business continuity and information management
BAPCO 2011 will see live demonstrations taking place in the exhibition hall


PagerSMS removes the need to carry two devices, thereby lowering costs and providing greater convenience to emergency response teams. A special pager SMS inbox is downloaded onto the phone to activate and store PagerSMS messages as they are received.

Benefits for Crisis Response Management:

  • Shorter response times from key personnel
  • Crisis management team have greater visibility on emergency response
  • Greater reliability due to use of GSM network
  • More convenience as only one device to carry
  • Lower Cost as no need for two devices
  • Audit trail of all sent and received messages

Deeside-based engineering company, Remsdaq Ltd's will be showcasing their added-value solution for station-end equipment that provides security, mobilising and asset management functionality in one neat wall mounted cabinet, together with a selection of their latest access control, security and mobilising applications and hardware.

Civica, a market leader in specialist systems and IT services designed to help organisations transform operational performance and efficiency, will be attending BAPCO 2011 together with partner General Dynamics Itronix. The event will provide a showcase for their latest flexible and rugged mobile computing solutions, from secure information access and management in the field, to powerful intelligence-led applications including automatic number plate recognition. Civica will be launching new applications including web alarm alerts and real-time convoy analysis, which enable more officers to share the information from ANPR systems, and increase the return on investment in such systems for police forces.

An exciting new development for BAPCO 2011 will see live demonstrations taking place in the exhibition hall with representatives from the Hampshire Fire USAR team and the Hazardous Area Response Team working together in a rescue scenario live in the exhibition. Look out for canine device detection, body identification technology, and an abseil from the roof of the exhibition hall. In addition, Excelerate will show off the latest in mobile command technology in the outdoor display at the front of the hall.

The BAPCO 2011 exhibition is free to attend and open to all emergency services and local and national governmental agency professionals engaged in incident management, civil contingency response, disaster relief, business continuity and information management.

Share with LinkedIn Share with Twitter Share with Facebook Share with Facebook
Download PDF version

In case you missed it

Managing security during unprecedented times of home working
Managing security during unprecedented times of home working

Companies are following government guidance and getting as many people as possible working from home. Some companies will have resisted home working in the past, but I’m certain that the sceptics will find that people can be productive with the right tools no matter where they are. A temporary solution will become permanent. But getting it right means managing risk. Access is king In a typical office with an on-premise data centre, the IT department has complete control over network access, internal networks, data, and applications. The remote worker, on the other hand, is mobile. He or she can work from anywhere using a VPN. Until just recently this will have been from somewhere like a local coffee shop, possibly using a wireless network to access the company network and essential applications. CV-19 means that huge numbers of people are getting access to the same desktop and files, and collaborative communication toolsBut as we know, CV-19 means that huge numbers of people are getting access to the same desktop and files, applications and collaborative communication tools that they do on a regular basis from the office or on the train. Indeed, the new generation of video conferencing technologies come very close to providing an “almost there” feeling. Hackers lie in wait Hackers are waiting for a wrong move amongst the panic, and they will look for ways to compromise critical servers. Less than a month ago, we emerged from a period of chaos. For months hackers had been exploiting a vulnerability in VPN products from Pulse Secure, Fortinet, Palo Alto Networks, and Citrix. Patches were provided by vendors, and either companies applied the patch or withdrew remote access. As a result, the problem of attacks died back.  But as companies race to get people working from home, they must ensure special care is taken to ensure the patches are done before switching VPNs on. That’s because remote desktop protocol (RDP) has been for the most part of 2019, and continues to be, the most important attack vector for ransomware. Managing a ransomware attack on top of everything else would certainly give you sleepless nights. As companies race to get people working from home, they must ensure special care is taken to ensure the patches are done before switching VPNs on Hackers are waiting for a wrong move amongst the panic, and they will look for ways to compromise critical serversExposing new services makes them also susceptible to denial of service attacks. Such attacks create large volumes of fake traffic to saturate the available capacity of the internet connection. They can also be used to attack the intricacies of the VPN protocol. A flow as little as 1Mbps can perturbate the VPN service and knock it offline. CIOs, therefore, need to acknowledge that introducing or extending home working broadens the attack surface. So now more than ever it’s vital to adapt risk models. You can’t roll out new services with an emphasis on access and usability and not consider security. You simply won’t survive otherwise. Social engineering Aside from securing VPNs, what else should CIO and CTOs be doing to ensure security? The first thing to do is to look at employee behaviour, starting with passwords. It’s highly recommended that strong password hygiene or some form of multi-factor authentication (MFA) is imposed. Best practice would be to get all employees to reset their passwords as they connect remotely and force them to choose a new password that complies with strong password complexity guidelines.  As we know, people have a habit of reusing their passwords for one or more online services – services that might have fallen victim to a breach. Hackers will happily It’s highly recommended that strong password hygiene or some form of multi-factor authentication (MFA) is imposedleverage these breaches because it is such easy and rich pickings. Secondly, the inherent fear of the virus makes for perfect conditions for hackers. Sadly, a lot of phishing campaigns are already luring people in with the promise of important or breaking information on COVID-19. In the UK alone, coronavirus scams cost victims over £800,000 in February 2020. A staggering number that can only go up. That’s why CIOs need to remind everyone in the company of the risks of clickbait and comment spamming - the most popular and obvious bot techniques for infiltrating a network. Notorious hacking attempts And as any security specialist will tell you, some people have no ethics and will exploit the horrendous repercussions of CV-19. In January we saw just how unscrupulous hackers are when they started leveraging public fear of the virus to spread the notorious Emotet malware. Emotet, first detected in 2014, is a banking trojan that primarily spreads through ‘malspam’ and attempts to sneak into computers to steal sensitive and private information. In addition, in early February the Maze ransomware crippled more than 230 workstations of the New Jersey Medical Diagnostics Lab and when they refused to pay, the vicious attackers leaked 9.5GB or research data in an attempt to force negotiations. And in March, an elite hacking group tried to breach the World Health Organization (WHO). It was just one of the many attempts on WHO and healthcare organisations in general since the pandemic broke. We’ll see lots more opportunist attacks like this in the coming months.   More speed less haste In March, an elite hacking group tried to breach the World Health Organization (WHO). It was just one of the many attempts on WHOFinally, we also have bots to contend with. We’ve yet to see reports of fake news content generated by machines, but we know there’s a high probability it will happen. Spambots are already creating pharmaceutical spam campaigns thriving on the buying behaviour of people in times of fear from infection. Using comment spamming – where comments are tactically placed in the comments following an update or news story - the bots take advantage of the popularity of the Google search term ‘Coronavirus’ to increase the visibility and ranking of sites and products in search results. There is clearly much for CIOs to think about, but it is possible to secure a network by applying some well thought through tactics. I believe it comes down to having a ‘more speed, less haste’ approach to rolling out, scaling up and integrating technologies for home working, but above all, it should be mixed with an employee education programme. As in reality, great technology and a coherent security strategy will never work if it is undermined by the poor practices of employees.

How does audio enhance security system performance?
How does audio enhance security system performance?

Video is widely embraced as an essential element of physical security systems. However, surveillance footage is often recorded without sound, even though many cameras are capable of capturing audio as well as video. Beyond the capabilities of cameras, there is a range of other audio products on the market that can improve system performance and/or expand capabilities (e.g., gunshot detection.) We asked this week’s Expert Panel Roundtable: How does audio enhance the performance of security and/or video systems? 

How have standards changed the security market?
How have standards changed the security market?

A standard is a document that establishes uniform engineering or technical criteria, methods, processes, and/or practices. Standards surround every aspect of our business. For example, the physical security marketplace is impacted by industry standards, national and international standards, quality standards, building codes and even environmental standards, to name just a few. We asked this week’s Expert Panel Roundtable: How have standards changed the security market as we know it?