Hikvision’s security solution helps safeguard South Africa's WPBTS medical centre

Download PDF version

Located in the city of Pinelands, South Africa's Western Province Blood Transfusion Service (WPBTS) is a non-profit, independent organisation operating throughout the Western Cape. However, in reality, this is the largest blood bank in the nation and shoulders a medical responsibility commiserate with this status.

Annually in charge of over 165,000 units of blood, the WPBTS operates in accordance with both the World Health Organisation's international standards and local South African national law to assist patients with their medical needs.

Monitoring medical areas

In late 2011, the WPBTS contacted South African security installer Verivision to develop a hybrid solution that would:

Ensure that sensitive medical areas are continually monitored
Logistically monitor the packaging and dispatching of blood stock
Monitor the movement of individuals throughout the facility

Interestingly, from its very inception, this solution was meant to transcend the traditional goals of a normative security. This is to say, instead of only stopping 'bad guys', this WPBTS solution is intended to add value and bring logistical benefits to the medical facility. This is not to say that security was de-prioritised; but rather that it is meant to highlight the multi-functional IP role that Verivision aspires towards.

iVMS Smart Search

A big part of this value-add was the logistical tracking of blood packets.

In this case, it was a Hikvision software feature that helped facilitate this aspect of the solution. Specifically, it was Hikvision iVMS-4200 Software's Smart Search feature for both the facility's existing analogue and IP cameras.

Essentially, this feature provides motion detection, in a specified area, for security functions. In the case of the WPBTS, cameras are trained on a certain area containing valuable blood stock; if activity occurs, Hikvision's DS-8132HFSI-SH Standalone DVR is programmed to start recording a particular camera's video feed.

Furthermore, if a bookkeeping incongruence is later detected, Smart Search allows the Material Manager (the individual largely responsible for the day-to-day and managerial duties associated with this IP CCTV system) to quickly search for the associated video based upon related date & time parameters.

Keith Lewis, owner of Verivision, noted, "In many respects, this Smart Search feature is the key to the entire solution. Of course, it is only one of many aspects; however much of the hardware and technical work that went into designing the overall system was based upon the idea of efficiency. Smart Search very much epitomises this efficiency and has improved overall security while concurrently reducing shrinkage [loss] by a large margin. We are even able to better ensure laboratory standards are more efficiently met with WPBTS blood resources."

Keeping with the DS-8132HFSI-SH, Mr. Lewis explained that in the WPBTS, the CCTV system has a unique internal design. Essentially, the CCTV system is maintained by the Central IT Department. In turn, the aforementioned Material Manager has an office in close proximity to this Central IT Department, and is connected by fibre-optical cable. Through these means, the Material Manager has the facility's lone client PC used to access any live or recorded video that is deemed to be of importance.

"We are even able to better ensure laboratory standards are more efficiently met with WPBTS blood resources"

The WPBTS requires video storage of anywhere between 50 - 90 days. With the medical importance of this facility, Mr. Lewis stated, "I only want the best possible resolution for both live and recorded views. This is why I chose the DS-8132HFSI-SH - it gives me 4CIF resolution real-time recording and an HDMI/VGA output at 1920×1080P resolution ... the best resolution possible for any of the analogue cameras in this medical facility."

Current and future IP possibilities

Hikvision's DS-9632NI-ST Embedded NVR was selected to allow the facility's IP cameras to function. As can be expected, Mr. Lewis expected nothing less from this NVR model. With up-to 5MP recording resolution and identical HDMI / VGA output as the previous DVR, he was not disappointed.

Additionally, this NVR provides the ability to add 32 IP cameras to the overall solution, providing both an element of foresight and fiscal practicality for whatever the future may bring.

IP eyes

Placed in critical areas, such as the blood dispatch / transport area, and biometrically-secured access control stations, Hikvision's DS-2CD2012-I 1.3MP IR Mini Bullet Camera relies upon its excellent high-resolution capability to provide quality images.

Almost antithetical to this 1.3MP technology is an equally important aspect: the DS-2CD2012-I's small, low-profile design. Mr. Lewis elaborated, "Since this model is primarily in main passageways, we wanted a camera that did not ... stick out. Instead, the goal was for a durable, unobtrusive camera that does a great job ... and with its IR ability, it had no problem doing this job in the middle of night, when the facility is locked-down and lights are off."

Adding the proverbial cherry-on-top is the Hikvision DS-2CD7153-E 2MP Mini Dome Camera. Placed in the Transport Control Room, a logistical nerve centre of the medical building, the DS-2CD7153-E is responsible for keeping a visual record of exactly who is entering the building and exactly why they are doing so.

In this transport control room, Hikvision's 2MP resolution mini dome is able to easily view the attendant's activities; giving a clear view of the logbooks and of people in the area. Providing a superb wide-angle view, this IP mini dome camera is both a security and value-added logistical benefit.

Download PDF version

People mentioned in this article

Keith Lewis Verivision

In case you missed it

What are the physical security challenges of smart cities?

The emergence of smart cities provides real-world evidence of the vast capabilities of the Internet of Things (IoT). Urban areas today can deploy a variety of IoT sensors to collect data that is then analysed to provide insights to drive better decision-making and ultimately to make modern cities more livable. Safety and security are an important aspect of smart cities, and the capabilities that drive smarter cities also enable technologies that make them safer. We asked this week’s Expert Panel Roundtable: what are the physical security challenges of smart cities?

Access control systems: Ethernet vs proprietary bus network cabling

When designing a security system for a site, the question of how it should be interconnected is often one of the first you need to answer. Should you choose a system that has its own proprietary bus network, which might require twisted pair cabling, or perhaps one based on an ethernet backbone? Both types of network have their advantages and disadvantages as discussed below. Ethernet connectivity Some security systems are based on a number of modules, and each module is connected to its own ethernet connection. One big advantage of a system like this is that, in many cases, it can be much more convenient, allowing the installer to utilise existing network cabling and other infrastructure, rather than needing to install new cabling. On the other hand, if a security system relies entirely on networking infrastructure controlled by others, typically the IT department, then the stability and reliability of the security system is dependent on that network being available when your system needs it. The stability and reliability of the security system is dependent on that network being available Another potential disadvantage is that certain areas of the premises may not be equipped with a nearby network outlet, and if the network in question is not managed by you, it might be necessary to request the IT department add an outlet for you to use. Proprietary bus connectivity A system with its own proprietary bus network can also have advantages. Perhaps the first and most important difference is that, because the network cabling is installed specifically for the security system, the designer has the luxury of being able to decide exactly where the wiring should be placed and terminated. Another advantage is that the cabling would only be used by the security system, so the installation company can be sure the network will always be available, and there would be very little chance part of it could be accidentally unplugged. Another potential advantage is that some systems are able to run bus cabling of distances well over 1,000 metres, whereas individual ethernet connections are typically limited to 100 metres or less. Another consideration, which applies particularly to intruder and holdup alarm systems, is that communications between elements of the security system should not be prevented by other factors, such as a power failure. Obviously, if a part of such a network is formed by ethernet infrastructure, such as network switches and/or media converters, then that infrastructure needs to be battery backed, and the power supply must be monitored. In some cases, the equipment must be able to withstand a power failure of 24 or even 60 hours. Such long standby times are unusual in IT infrastructure, but are quite common in the case of security systems. The equipment must be able to withstand a power failure of 24 or even 60 hours How this all fits together When selecting a system, it is usually most helpful to have a flexible system that can support a number of different deployment options. This is especially true if the system in question can support a combination of different interconnection types. For example, a single system that can contain a variety of interconnections can then be deployed in a very wide variety of systems where existing infrastructure may be used to aid in the design and deployment: Fibre connections – Many modern sites are pre-cabled with existing fibre connections which can be used to form a dedicated interconnection between system components which can be of the order of kilometres apart. Ethernet connectivity – With the increasing ubiquity of networking within premises, some elements of a security system can be deployed using the existing infrastructure. Repeater - For very large or densely packed systems, a device that can be used as a form of “repeater” can be extremely useful to permit very long interconnect cabling distances. Systems can be formed by utilising a fusion of all of the above connectivity methods Some security systems can be set up to enable multiple discrete access control modules to be deployed, connected to an existing ethernet network, and treated as a single ‘system’ by the management software, while retaining full offline functionality in the event the network becomes unavailable. Further, some systems can be formed by utilising a fusion of all of the above connectivity methods. In practice, of course some applications would suit a deployment that relied solely on ethernet connectivity. Some other applications, especially systems or parts of systems that are part of an intruder and/or holdup alarm system, would better suit a deployment using a dedicated proprietary bus network, and other systems would suit a combination of these communications options. Selecting a system that can be deployed in a variety of ways can be enormously helpful in providing the flexibility projects might demand.

Functionality beyond security: The advent of open platform cameras

The coronavirus (COVID-19) pandemic marks the biggest global disruption since World War II. While the ‘new normal’ after the crisis is still taking shape, consumers are apprehensive about the future. According to a recent survey, 60% of shoppers are afraid of going grocery shopping, with 73% making fewer trips to physical stores. Returning to the workplace is also causing unease, as 66% of employees report feeling uncomfortable about returning to work after COVID-19. Businesses and employers are doing their best to alleviate these fears and create safe environments in and around their buildings. This also comes at tremendous costs for new safety measures and technologies – including updates to sanitation protocols and interior architecture – that protect against COVID-19. Costs in the billions that most businesses will face alone, without support from insurance and amidst larger macroeconomic challenges. Saving costs and increasing security But what if building operators, retail shop owners, and other stakeholders could save costs by leveraging new functionality from their existing security infrastructure? More specifically, expanding the use of current-generation security cameras – equipped with AI-driven image analysis capabilities – beyond the realm of security and into meeting new health regulations. This is exactly where video analytics algorithms come into play. And in the next step, a new evolutionary approach towards open security camera platforms promises new opportunities. Security cameras have evolved from mere image capturing devices into complex data sensors Over the past decade, security cameras have evolved from mere image capturing devices into complex data sensors. They provide valuable data that can be analysed and used in beneficial ways that are becoming the norm. Since 2016, Bosch has offered built-in Video Analytics as standard on all its IP cameras. On one hand, this enables automated detection of security threats more reliably than human operators. And on the other hand, video analytics collect rich metadata to help businesses improve safety, increase efficiency, reduce costs, and create new value beyond security. Expanding camera functionality beyond security Today, we have ‘smart’ security cameras with built-in video analytics to automatically warn operators of intruders, suspicious objects and dangerous behaviors. The rich metadata from several cameras on the same network can also be consolidated by making use of an intelligent software solution. It offers so-called pre-defined widgets to provide business intelligence by measuring area fill levels, counting building occupancy and detecting the formation of crowds. In combination with live video stream data, these insights enable heightened situational awareness to security operators. What’s more, operators are free to set their own parameters – like maximum number of occupants in a space and ‘off limit’ areas – to suit their needs. These user-centric widgets also come in handy in dealing with the coronavirus pandemic. Specific widgets can trigger an alarm, public announcement or trigger a 'traffic light' when the maximum number of people in a space is exceeded. Building operators can also use available intelligence such as foot traffic ‘heat maps’ to identify problem areas that tend to become congested and place hand sanitiser stations at heavily frequented hotspots. At the same time, the option to perform remote maintenance on these systems limits the exposure of technicians in the field during the pandemic. Again, the underlying camera hardware and software already exist. Cameras will be able to ‘learn’ future functionality to curb the spread of the coronavirus Looking ahead, cameras with video analytic and neural network-based analytic capabilities will be able to ‘learn’ future functionality to curb the spread of the coronavirus. For instance, cameras could monitor distances between individuals and trigger voice announcements when social distancing guidelines are violated. Facial recognition software can be trained to monitor personal protective equipment (PPE) compliance and sound alerts for persons entering buildings without masks. The technical requirements are already in place. The task at hand is to deliver these new functionalities to cameras at scale, which is where open camera platforms hold the key. Why open camera operating systems? When it comes to innovating future camera applications that extend beyond security, no hardware manufacturer should go at it alone. Instead, an open platform approach provides the environment for third-party developers to innovate and market new functions. In essence, an open platform principle allows customers and users to change the behavior of devices by adding software afterwards. This software can either be found in an app store or can be self-developed. For a precedent, we can look at the mobile phone industry. This is where software ecosystems like Android and Apple’s iOS have become the norm. They have also become major marketplaces, with the Apple App Store generating $519 billion in billings on 2019, as users use their phones for far more than just making phone calls. In the same way, intelligent cameras will be used far beyond classic video applications in the future. To get there, adopting an open platform principle is essential for a genuine transformation on an industry level. But establishing an open platform principle in the fragmented video security industry demands a cooperative approach. In 2018 Bosch started a fully owned start-up company, Security & Safety Things, and became one of five founding members of OSSA (Open Security & Safety Alliance). With more than 40 members, the Alliance has collectively created the first Technology Stack for “open” video security devices. This includes the OSSA Application Interface Specification and Compliant Device Definition Specification. An open camera platform for innovating future functionality Based on OSSA’s common APIs, collective approach on data security and core system requirements for video security cameras, the first camera manufacturers were able to build video security cameras that adopt an open platform principle. Further fueling innovation, OSSA focused on driving the creation of one centralised marketplace to unite demand and supply in the market. Camera devices that are built in accordance with OSSA’s Technology Stack, so-called “Driven by OSSA” devices, can benefit from this marketplace which consists of three pillars: a development environment, an application store, and a device management portal. Security & Safety Things has advanced OSSA’s open camera platform concept, built this marketplace for the security and safety industry and has developed the open OS that powers the first “Driven by OSSA” devices. Making it quick and simple to customise security solutions by installing and executing multiple apps This year, Bosch, as one of the first camera manufacturers, introduces the new INTEOX generation of open platform cameras. To innovate a future beyond security functionality, INTEOX combines built-in Intelligent Video Analytics from Bosch, an open Operating System (OS), and the ability to securely add software apps as needed. Thanks to the fully open principle, system integrators are free to add apps available in the application store, making it quick and simple to customise security solutions by installing and executing multiple apps on the INTEOX platform. In turn, app developers can now focus on leveraging the intelligence and valuable data collected by analytics-equipped cameras for their own software developments to introduce new exciting possibilities of applying cameras. These possibilities are needed as smart buildings and IoT-connected technology platforms continue to evolve. And they will provide new answers to dealing with COVID-19. The aforementioned detection of face masks and PPE via facial detection algorithms is just one of manifold scenarios in which new apps could provide valuable functionality. Contact tracing is another field where a combination of access control and video analytics with rich metadata can make all the difference. Overall, open camera platforms open a future where new, complex functionality that can save lives, ensure business continuity and open new business opportunities will arrive via something as simple as a software update. And this is just the beginning.