Retail banks and financial services companies have a long history of dealing with the risk and potential threat of criminal activity. Arecont Vision Costar understands the unique needs of the retail banking and financial services market and provides customer-proven megapixel camera technology to specifically meet those needs for our customers around the world.

Bank crime statistics

  • In a typical year in the United States, according to the FBI cash losses total around $7.5 million, only about 22% of which is recovered by law enforcement agencies. Other nations have similar results.
  • Acts of violence are committed in about four percent of the robberies, with employees suffering the most injuries; other countries are not immune and the rate varies around the world.
  • Small banks and branch offices of banks are typically targeted nearly 47 times more often than main offices are in large institutions worldwide.
  • The continuing deployment of IP megapixel camera technology is leading to more identifications and apprehensions of criminal suspects thanks to improved image quality delivering outstanding live video and forensic recording.
  • Panoramic megapixel cameras provide undistorted, high-quality video with 180-360° coverage, non-stop indoors and out.

Bank & finance applications

  • Deter internal and external theft
  • Overall security with enough detail for customer and staff ID and vehicle/license plate ID
  • Megapixel provides the ability for facial detail
  • Improve staff productivity
  • Resolve staff and customer disputes
  • Protect staff, customers, equipment and assets
  • Ability to cover more with less (instead of manpower to control PTZs, panoramic cameras can cover it all of the time) 
  • Increased detail equals better forensics and reduced time from police and security professionals in post event investigations
  • Monitor daily business                        
  • Forensic documentation to build cases
  • Provide security, situational awareness, life safety
  • Prevent fraudulent claims
  • Quantifiable return on investment

What Arecont Vision Costar's customers say

Omar Valdemar, CPP, VP – Manager, Security Solutions, City National Bank, comments: “When City National Bank began integrating high quality megapixel security system solutions, Arecont Vision Costar was among many cameras that were tested. Arecont Vision’s high resolution and WDR technology made their cameras instrumental tools in City National’s security design.

Alex De Barros of AV Enforce (integrator for ABSA Bank, South Africa) says: “Arecont Vision Costar outperforms all the current competitors. The price compared to analogue cameras is better considering the fact that you gain so much. We were able to capture images for the bank that were never achieved before.

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How organisations can secure user credentials from data breaches and password hacks
How organisations can secure user credentials from data breaches and password hacks

In the age of massive data breaches, phishing attacks and password hacks, user credentials are increasingly unsafe. So how can organisations secure accounts without making life more difficult for users? Marc Vanmaele, CEO of TrustBuilder, explains. User credentials give us a sense of security. Users select their password, it's personal and memorable to them, and it's likely that it includes special characters and numbers for added security. Sadly, this sense is most likely false. If it's anything like the 5.4 billion user IDs on haveibeenpwned.com, their login has already been compromised. If it's not listed, it could be soon. Recent estimates state that 8 million more credentials are compromised every day. Ensuring safe access Data breaches, ransomware and phishing campaigns are increasingly easy to pull off. Cyber criminals can easily find the tools they need on Google with little to no technical knowledge. Breached passwords are readily available to cyber criminals on the internet. Those that haven’t been breached can also be guessed, phished or cracked using one of the many “brute-force” tools available on the internet. It's becoming clear that login credentials are no longer enough to secure your users' accounts. Meanwhile, organisations have a responsibility and an ever-stricter legal obligation to protect their users’ sensitive data. This makes ensuring safe access to the services they need challenging, particularly when trying to provide a user experience that won’t cause frustration – or worse, lose your customers’ interest. After GDPR was implemented across the European Union, organisations could face a fine of up to €20 million, or 4% annual global turnover Importance of data protection So how can businesses ensure their users can safely and simply access the services they need while keeping intruders out, and why is it so important to strike that balance? After GDPR was implemented across the European Union, organisations could face a fine of up to €20 million, or 4% annual global turnover – whichever is higher, should they seriously fail to comply with their data protection obligations. This alone was enough to prompt many organisations to get serious about their user’s security. Still, not every business followed suit. Cloud security risks Breaches were most commonly identified in organisations using cloud computing or where staff use personal devices According to a recent survey conducted at Infosecurity Europe, more than a quarter of organisations did not feel ready to comply with GDPR in August 2018 – three months after the compliance deadline. Meanwhile, according to the UK Government’s 2018 Cyber Security Breaches survey, 45% of businesses reported breaches or attacks in the last 12 months. According to the report, logins are less secure when accessing services in the cloud where they aren't protected by enterprise firewalls and security systems. Moreover, breaches were most commonly identified in organisations using cloud computing or where staff use personal devices (known as BYOD). According to the survey, 61% of UK organisations use cloud-based services. The figure is higher in banking and finance (74%), IT and communications (81%) and education (75%). Additionally, 45% of businesses have BYOD. This indicates a precarious situation. The majority of businesses hold personal data on users electronically and may be placing users at risk if their IT environments are not adequately protected. Hackers have developed a wide range of tools to crack passwords, and these are readily available within a couple of clicks on a search engine Hacking methodology In a recent exposé on LifeHacker, Internet standards expert John Pozadzides revealed multiple methods hackers use to bypass even the most secure passwords. According to John’s revelations, 20% of passwords are simple enough to guess using easily accessible information. But that doesn’t leave the remaining 80% safe. Hackers have developed a wide range of tools to crack passwords, and these are readily available within a couple of clicks on a search engine. Brute force attacks are one of the easiest methods, but criminals also use increasingly sophisticated phishing campaigns to fool users into handing over their passwords. Users expect organisations to protect their passwords and keep intruders out of their accounts Once a threat actor has access to one password, they can easily gain access to multiple accounts. This is because, according to Mashable, 87% of users aged 18-30 and 81% of users aged 31+ reuse the same passwords across multiple accounts. It’s becoming clear that passwords are no longer enough to keep online accounts secure. Securing data with simplicity Users expect organisations to protect their passwords and keep intruders out of their accounts. As a result of a data breach, companies will of course suffer financial losses through fines and remediation costs. Beyond the immediate financial repercussions, however, the reputational damage can be seriously costly. A recent Gemalto study showed that 44% of consumers would leave their bank in the event of a security breach, and 38% would switch to a competitor offering a better service. Simplicity is equally important, however. For example, if it’s not delivered in ecommerce, one in three customers will abandon their purchase – as a recent report by Magnetic North revealed. If a login process is confusing, staff may be tempted to help themselves access the information they need by slipping out of secure habits. They may write their passwords down, share them with other members of staff, and may be more susceptible to social engineering attacks. So how do organisations strike the right balance? For many, Identity and Access Management solutions help to deliver secure access across the entire estate. It’s important though that these enable simplicity for the organisation, as well as users. Organisations need an IAM solution that will adapt to both of these factors, providing them with the ability to apply tough access policies when and where they are needed and prioritising swift access where it’s safe to do so Flexible IAM While IAM is highly recommended, organisations should seek solutions that offer the flexibility to define their own balance between a seamless end-user journey and the need for a high level of identity assurance. Organisations’ identity management requirements will change over time. So too will their IT environments. Organisations need an IAM solution that will adapt to both of these factors, providing them with the ability to apply tough access policies when and where they are needed and prioritising swift access where it’s safe to do so. Importantly, the best solutions will be those that enable this flexibility without spending significant time and resource each time adaptations need to be made. Those that do will provide the best return on investment for organisations looking to keep intruders at bay, while enabling users to log in safely and simply.

Top ten security industry expert panel discussions from 2018
Top ten security industry expert panel discussions from 2018

The security marketplace is talking about a lot of different subjects. Our website’s Expert Panel Roundtable discussions in 2018 reflected some of the “hot topics” in the industry.  The very most-clicked-on Expert Panel Roundtable discussion in 2018 was about privacy issues and GDPR’s impact on physical security systems. Other hot topics that made the Top-10 list of roundtable discussions included obstacles to adoption of mobile credentials, what’s new “on the edge,” and the value of physical security data. Here is a listing of the Top 10 Expert Panel Roundtable discussions posted in 2018, along with a “sound bite” from each discussion, and links back to the full articles. Thanks to everyone who contributed to Expert Panel Roundtable in 2018 (including the quotable panelists named and linked below). 1. How do privacy issues and GDPR impact physical security systems? "GDPR specifically restricts the capture and use of EU residents’ personal data and is in direct conflict with the adoption of artificial intelligence (AI) platforms to track individual activities. The challenge for manufacturers will be to design solutions capable of capturing valuable information for security or business intelligence purposes while simultaneously anonymising retained data.” - Peter Strom, March Networks 2. What are the security challenges of the hospitality market? "The primary challenge the hospitality industry faces is the fine balance between the delivery of exceptional customer service and maintaining a safe and secure environment. The industry sees a range of threats, including theft, terrorism and natural disasters, and more modern risks, such as those related to cybersecurity, liability and compliance." - Jumbi Edulbehram, Oncam 3. Where is it inappropriate to install video cameras? "The most obvious examples would be in bathrooms or bedrooms, but the more interesting cases are those that are not so obvious – such as religious institutions like a church or a mosque. An increase in the boldness of would-be thieves has led to a recent rise in surveillance outside of houses of worship." - Stuart Rawling, Pelco by Schneider Electric 4. What technology will impact security most in the rest of 2018? "The hottest trend we are currently seeing in 2018 is the continued adoption of intelligent devices and automation into the security framework. We have embraced a model where our software and hardware components continually get smarter and easier for security and IT teams to manage and deploy." - Stuart Tucker, AMAG Technology 5. What are the obstacles to adoption of mobile credentials for access control? "Mobile credentials have been slow to take off because legacy readers traditionally did not have Bluetooth or NFC capacity. However, upgrade kits will soon be available from some access control vendors, and customers will be able to easily upgrade their readers." - Derek Arcuri, Genetec 6. What’s new “on the edge” of security and video surveillance systems? "As more powerful in-camera chipsets are developed, edge devices are capable of even more powerful analytics that can inform operators in real-time of events requiring attention. Part of this significant evolution is from a form of artificial intelligence (AI) called deep learning." - Paul Kong, Hanwha Techwin America 7. Are integrators and end users overwhelmed by too many choices? "Being proactive in tracking new developments and networking with like-minded professionals are critical. Find out what your colleagues are using or testing, and get their feedback on what is working well, especially if their organisation is similar to yours. Join local groups, attend industry conferences, and connect on social media to compare notes on emerging technologies." - Brandon Reich, Pivot3 8. What role does social media play in promoting security? "Social media can help us reduce false police dispatches by drawing in a personal circle of people that can validate an alarm, whether it be a neighbour looking out their window to see what’s going on, or a family member that knows your travel plans and is taking care of your house." - Wayne Jared, 3xLOGIC 9. How should your security company measure total cost of ownership (TCO)? “When looking at TCO you need to consider the obvious initial capital cost – compared to alternatives – and also the operational costs across the lifespan of the systems, across one, three and five years. On top of this, though, security can add additional value through integration.” - John Davies, TDSi 10. What is the value of physical security data? "While active protection is the primary job of a security system, the data generated by today’s networked solutions can provide a wealth of intelligence to help organisations optimise both their security strategies and their business operations.” - Mark Perkins, Boon Edam

The many faces of today's facial recognition technology
The many faces of today's facial recognition technology

The use of facial recognition has become a highly debated topic recently, and has increasingly and misleadingly been criticised by some for being an unethical tool used to spy on the public. The reason for such criticism is however largely due to lack of information and regulation around the technology. Used proportionately and responsibly, facial recognition can and should be a force for good. It has the ability to do a lot more to increase security in the future – from street crime to airport security, all the way through to helping those battling addiction, the technology can take security and operations to new heights. These systems can memorise the faces of persons of interest, networks of gang members, wanted criminals and those suspected of involvement in serious violent crimes The rise in knife crime Knife crime has dominated the headlines in the UK throughout the year. Recent statistics show the number of people being admitted to emergency care due to attacks by a sharp object to be up by nearly 40 per cent from two years ago, whilst the number of children under the age of 18 being admitted to hospitals with stab wounds is up by 86 per cent in only four years. This recent surge in knife crime has put police forces under immense pressure, and the intelligent use of facial recognition has a role to play in enabling more informed stop & search interventions. Currently UK police can stop and search an individual they suspect to be carrying drugs or weapons or both, or they can stop and search a person in a location where there have been or are considered likely to be “incidents involving serious violence.” In both cases they must do so with access to limited information, leaving themselves open to accusations of bias or discrimination. Knife crime dominated the headlines in the UK throughout 2018 Police systems benefiting crime investigations This is where facial recognition can offer up additional intelligence. These systems can memorise the faces of persons of interest, networks of gang members, wanted criminals and those suspected of involvement in serious violent crimes. Furthermore, these systems don’t need prior personal engagement to recognise an individual and see only data, not gender, age or race. Facial recognition thus helps eliminate both weapons and criminals off the streets and potentially prevent crimes before they have a chance to take place. The technology doesn’t take the decision away from the human police officer. However, it does bring greater transparency and context to the decision-making process of whether a stop and search intervention is justified.  Similarly, the advanced technology can recognise and match an individual seen on a CCTV camera at a crime scene to someone the police encounters on the streets some time later, justifying a stop and search on that individual. Its ability to check in real time if a person is on a criminal watchlist adds an extra layer to the decision-making process prior to conducting a stop and search, lowering the likelihood of discrimination. Facial recognition thus helps eliminate both weapons and criminals off the streets and potentially prevent crimes before they have a chance to take place. Gambling addiction and how facial recognition can help There are an estimated 593,000 people in the UK currently battling a gambling problem, making it a serious public health issue in the country. Having understood the gravity of the issue, the UK gambling commission have set limits and advice in place to help those suffering this addiction; yet as with all addictions, gambling is a tough habit to beat. In order to put effective limitations in place and make a real difference, the gambling commission needs the right technology to protect those most vulnerable in the industry.   Facial recognition technology is able to keep track of customers and thus help gambling companies in protecting their customers Facial recognition technology is able to keep track of customers and thus help gambling companies in protecting their customers to a higher degree. Monitoring those entering and moving around gambling areas is an extremely difficult task for human staff to do alone, especially in large crowded areas such as casinos. Facial recognition technology installed around the premises would be able to help the company and the staff to identify people who have registered as gambling addicts, and keep record of their day’s play in order to inform staff if and when it was time for them to stop. It would also be able to ensure effective self-exclusion procedures, by identifying a self-excluded individual via CCTV as soon as they entered the venue to then allow security staff to respectfully escort them out. Utilising facial recognition at airport security Facial recognition has by now become a normal sight at many airports around the world. Several people today hold a so-called biometric passport, which allows them to skip the normally longer queues and instead walk through an automated ePassport control to proceed to the gate faster without having to deal with control officers. Facial recognition used in this way has managed to significantly cut waiting times at the passport control, but it also has the ability to enhance security in and around airports. Facial recognition uses algorithms to match physical characteristics against photos and videos of people's faces Earlier this year, facial recognition technology managed to catch an imposter trying to enter the US at the Washington Dulles Airport. The false passport may have been uncaught by the human eye, yet due to the accuracy of the facial recognition technology it managed to help officers catch the imposter and bring him to justice. Facial recognition thus allows officers to identify an individual faster and more accurately than the human eye. Facial recognition uses algorithms to match physical characteristics against photos and videos of people's faces, which have been collected from visas, passports and other sources.   Facial recognition allows officers to identify an individual faster and more accurately than the human eye At airports the use of facial recognition has proved to both enhance security as well as speed up processes such as check-inWhilst some critics may worry about issues of privacy related to the technology, at airports the use of facial recognition has proved to both enhance security as well as speed up processes such as check-in and, in the future, even boarding proceedings. If used correctly and proportionately, facial recognition can help safeguard the public and improve national security on several fronts. Whilst the many benefits of facial recognition are evident, the lack of regulation and understanding of the technology has led to misconception around how it works and what it is used for. Facial recognition technology can match faces in crowded public places against criminal watch lists, and register faces that match with those on criminal watch lists – whilst ignoring everyone else.