Manchester-Boston Regional Airport opened to serve the state of New Hampshire and the surrounding New England community in 1927, a little over two decades after the Wright brother’s first powered flight. Located three miles south of central Manchester, the Manchester-Boston Regional Airport is the fourth largest passenger and third largest cargo airport in New England. The airport is also the busiest in the state, qualifying under the Federal Aviation Administration (FAA) as a “small hub primary commercial service facility.”

Airport redevelopment project

The 1990’s brought a large redevelopment project to the airport, sparking more modern facilities, increased room for aircraft, and a range of new shops and restaurants. By 2012 it had become clear that the airport and its parking areas required enhanced surveillance. Increased foot traffic, manpower, and federal safety regulations resulted in the awarding of an FAA grant for a new surveillance system.Increased foot traffic, manpower, and federal safety regulations resulted in the awarding of an FAA grant for a new surveillance system

The Manchester-Boston Regional Airport faced a lengthy decision-making process when it came to security camera manufacturers, requiring products able to support the unique applications and varied environment of the airport. The security team monitored a range of spaces both in and outdoors, and required products that excelled under all of these varying situations and lighting conditions.

The selected cameras needed to provide full high-definition video across multiple open areas, while also delivering detailed, close-up images within busy, crowded spaces.

The airport’s FAA grant included stipulations regarding the types of products that could be purchased with the supplied funds, specifying that the selected system must qualify under the “Buy American” standard. This provision meant that all potential selections not only meet the technical requirements, but also be Made in USA.

Arecont Vision: foundation for security system

After a year of exploring the market, the client determined that Arecont Vision was the only manufacturer that not only satisfied the “Buy American” stipulation, but did so without sacrificing the airport’s fundamental security requirements by providing a wide range of high resolution megapixel cameras.Arecont Vision was open in demonstrating its Made in USA product design, manufacturing, quality control, and support as part of the selection process

Arecont Vision was open in demonstrating its Made in USA product design, manufacturing, quality control, and support as part of the selection process.

Securadyne Systems was selected as the systems integrator. Extensive planning determined which Arecont Vision products to install, where to do so, and how the installation process would be accomplished.

Once Manchester-Boston Regional Airport chose Arecont Vision cameras as the foundation for their security system, they began to collaborate with On-Net Surveillance Systems, Inc. (OnSSI) to supply the video management system (VMS). OnSSI is an Arecont Vision Technology Partner Program member, with many joint customers around the world, demonstrating proven integration between the two company’s products and support services.

Arecont cameras chosen by airport security team

The Arecont Vision SurroundVideo® multi-sensor camera series piqued the security team’s interest for its 180° panoramic capabilities. Passengers, staff, and aircraft crew move frequently and often swiftly from one location to another in varied lighting, yet all proved trackable with the SurroundVideo cameras and the OnSSI software.

The placement of SurroundVideo cameras at the Manchester-Boston Regional Airport provides comprehensive coverage while reducing the number of cameras needed overall, a feat that was especially useful in large areas such as the airport’s apron.

Passengers, staff, and aircraft crew move frequently and often swiftly from one location to another in varied lighting, yet all proved trackable with the SurroundVideo cameras and the OnSSI software.
The security team chose cameras from the Arecont Vision MegaDome® series, which are equipped with a wide range of innovative features

For locations that required a single coverage view, the security team chose cameras from the Arecont Vision MegaDome® series, which are equipped with a wide range of innovative features. Features such as low light capabilities and remote focus and zoom all proved crucial to the airport’s requirements.

Casino Mode™ is available in the 1080p versions of the MegaDome series, a feature that proved to be as useful at the Manchester-Boston TSA checkpoints as it is in a Las Vegas casino. Casino Mode guarantees 30 frames per second to capture every detail on fast-action applications, an incredibly effective tool when investigating security situations involving many complex, small movements for both live and forensic viewing.Casino Mode guarantees 30 frames per second to capture every detail on fast-action applications for many complex, small movements in both live and forensic viewing

Investigating criminal or worker concerns

Manchester-Boston Regional Airport has installed over one hundred and fifty Arecont Vision cameras, and the video surveillance system is continuing to grow. The latest installation of Arecont Vision products included the lower level of a parking garage as well as a newly renovated passenger checkpoint area.

When asked if there are any specific incidents in which Arecont Vision cameras proved useful, Mr. Mueller responded, “Every other day we use the cameras to investigate criminal or worker concerns. We go back and monitor them for possible safety issues on the ramps, for passenger interaction, and for worker interactions. Anytime someone expresses a concern to me, they can come in and we can watch the footage together. I try to make sure that the option to view footage is fairly transparent, which has proved very useful to everyone.

"SurroundVideo 180° cameras were again utilised in the latter situation due to the client’s satisfaction with stitching together images from multiple 180°s." Paul Mueller, Manchester-Boston Regional Airport’s security manager, stated, “We were sure to go back to Arecont Vision during this process. We have had a good working relationship with them for the past five years, and they enable us to use less cameras while still maintaining full view of inspection areas.”Primary camera views are displayed and monitored all the time, while others can be pulled up and played back as issues arise

Passport and ticket inspection made easy

Arecont Vision cameras are monitored 24/7 in the airport’s communications centre. Primary views are displayed and monitored all the time, while others can be pulled up and played back as issues arise. The system also allows for particular divisions within the Manchester-Boston Regional Airport to monitor cameras that are applicable to their work, such as in the parking garage.

In terms of responsiveness, Arecont Vision makes it a top priority. “We had an issue recently with the lack of detail in some of the views for when people were having their passports and tickets inspected by TSA employees,” Paul stated, “An Arecont Vision rep came out and agreed that we could improve images, so he pulled the cameras and re-installed a newer firmware version which allowed for finer adjustments, completely and efficiently solving our problem.”

Arecont Vision prides itself in its relationship with clients such as Manchester-Boston Regional Airport and to its continued design and manufacturing of quality, innovative, and industry-leading cameras within the United States for customers to use worldwide.

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Adapting servers for IP video surveillance systems: Why manufacturers struggle
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Security integrators are often tasked with a multitude of responsibilities which could include a variety of installation, integration or design tasks made up of sprinkler systems, fire alarms, access control, HVAC, video surveillance systems and networks; and then pile on maintenance, training and analytics. Traditionally, most security integrators have installation backgrounds but are now expected to be IT savvy, too. Even the most proficient IT professionals may not fully grasp the complexity of adapting computer servers for use with video systems. It’s not the area of expertise of security integrators as the complexities between IT data and video data are significant. Therefore, security integrators depend on system builders to provide solutions to meet the needs of video systems expertly and with few hassles. It’s a simple enough ask, but not so easy to deliver. 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Products that are fully tested and contain no firmware bugs ensure smoother installations. By providing adequate technical support to the security integrator and managing IT variables over the life of the system, the systems builder makes it possible for a security integrator to specify and install a video server as easily as any other system component.” Keeping IT professionals on staff to deal with server issues is cost-prohibitive for security integrators Taking a longer-term view and considering total cost of ownership is a more sustainable strategy for integrators, says Larson. Investing upfront in a higher-quality server is rewarded by dependability and lower service costs over the life of the system. And the lower costs of supporting a higher-quality server create a more sustainable business model for the integrator, thus ensuring the integrator and end user will have ongoing support. 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New Year’s Resolutions to counter web and mobile application security breaches in 2019
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With the coming of a New Year, we know these things to be certain: death, taxes, and… security breaches. No doubt, some of you are making personal resolutions to improve your physical and financial health. But what about your organisation’s web and mobile application security? Any set of New Year’s resolutions is incomplete without plans for protecting some of the most important customer touch points you have — web and mobile apps. Every year, data breaches grow in scope and impact. Security professionals have largely accepted the inevitability of a breach and are shifting their defense-in-depth strategy by including a goal to reduce their time-to-detect and time-to-respond to an attack. Despite these efforts, we haven’t seen the end of headline-grabbing data breaches like recent ones affecting brands such as Marriott, Air Canada, British Airways and Ticketmaster. 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How organisations can secure user credentials from data breaches and password hacks
How organisations can secure user credentials from data breaches and password hacks

In the age of massive data breaches, phishing attacks and password hacks, user credentials are increasingly unsafe. So how can organisations secure accounts without making life more difficult for users? Marc Vanmaele, CEO of TrustBuilder, explains. User credentials give us a sense of security. Users select their password, it's personal and memorable to them, and it's likely that it includes special characters and numbers for added security. Sadly, this sense is most likely false. If it's anything like the 5.4 billion user IDs on haveibeenpwned.com, their login has already been compromised. If it's not listed, it could be soon. Recent estimates state that 8 million more credentials are compromised every day. Ensuring safe access Data breaches, ransomware and phishing campaigns are increasingly easy to pull off. Cyber criminals can easily find the tools they need on Google with little to no technical knowledge. Breached passwords are readily available to cyber criminals on the internet. Those that haven’t been breached can also be guessed, phished or cracked using one of the many “brute-force” tools available on the internet. It's becoming clear that login credentials are no longer enough to secure your users' accounts. Meanwhile, organisations have a responsibility and an ever-stricter legal obligation to protect their users’ sensitive data. This makes ensuring safe access to the services they need challenging, particularly when trying to provide a user experience that won’t cause frustration – or worse, lose your customers’ interest. After GDPR was implemented across the European Union, organisations could face a fine of up to €20 million, or 4% annual global turnover Importance of data protection So how can businesses ensure their users can safely and simply access the services they need while keeping intruders out, and why is it so important to strike that balance? After GDPR was implemented across the European Union, organisations could face a fine of up to €20 million, or 4% annual global turnover – whichever is higher, should they seriously fail to comply with their data protection obligations. This alone was enough to prompt many organisations to get serious about their user’s security. Still, not every business followed suit. Cloud security risks Breaches were most commonly identified in organisations using cloud computing or where staff use personal devices According to a recent survey conducted at Infosecurity Europe, more than a quarter of organisations did not feel ready to comply with GDPR in August 2018 – three months after the compliance deadline. Meanwhile, according to the UK Government’s 2018 Cyber Security Breaches survey, 45% of businesses reported breaches or attacks in the last 12 months. According to the report, logins are less secure when accessing services in the cloud where they aren't protected by enterprise firewalls and security systems. Moreover, breaches were most commonly identified in organisations using cloud computing or where staff use personal devices (known as BYOD). According to the survey, 61% of UK organisations use cloud-based services. The figure is higher in banking and finance (74%), IT and communications (81%) and education (75%). Additionally, 45% of businesses have BYOD. This indicates a precarious situation. The majority of businesses hold personal data on users electronically and may be placing users at risk if their IT environments are not adequately protected. Hackers have developed a wide range of tools to crack passwords, and these are readily available within a couple of clicks on a search engine Hacking methodology In a recent exposé on LifeHacker, Internet standards expert John Pozadzides revealed multiple methods hackers use to bypass even the most secure passwords. According to John’s revelations, 20% of passwords are simple enough to guess using easily accessible information. But that doesn’t leave the remaining 80% safe. Hackers have developed a wide range of tools to crack passwords, and these are readily available within a couple of clicks on a search engine. Brute force attacks are one of the easiest methods, but criminals also use increasingly sophisticated phishing campaigns to fool users into handing over their passwords. Users expect organisations to protect their passwords and keep intruders out of their accounts Once a threat actor has access to one password, they can easily gain access to multiple accounts. This is because, according to Mashable, 87% of users aged 18-30 and 81% of users aged 31+ reuse the same passwords across multiple accounts. It’s becoming clear that passwords are no longer enough to keep online accounts secure. Securing data with simplicity Users expect organisations to protect their passwords and keep intruders out of their accounts. As a result of a data breach, companies will of course suffer financial losses through fines and remediation costs. Beyond the immediate financial repercussions, however, the reputational damage can be seriously costly. A recent Gemalto study showed that 44% of consumers would leave their bank in the event of a security breach, and 38% would switch to a competitor offering a better service. Simplicity is equally important, however. For example, if it’s not delivered in ecommerce, one in three customers will abandon their purchase – as a recent report by Magnetic North revealed. 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Organisations’ identity management requirements will change over time. So too will their IT environments. Organisations need an IAM solution that will adapt to both of these factors, providing them with the ability to apply tough access policies when and where they are needed and prioritising swift access where it’s safe to do so. Importantly, the best solutions will be those that enable this flexibility without spending significant time and resource each time adaptations need to be made. Those that do will provide the best return on investment for organisations looking to keep intruders at bay, while enabling users to log in safely and simply.