Korea Airports Corporation (KAC), the country’s leading public corporation, specialises in the efficient construction, management, and operatiorn of airports. KAC manages a total of 14 airports throughout Korea including Gimpo, Gimhae, Jeju, and Daegu. More specifically, KAC manages and operates the movement of airplanes on runways, in mooring areas, and in passenger and cargo terminals, as well as various buildings, roads, and parking lots.

The business challenge

Gimpo airport is considered to be the gateway to Seoul, the Republic of Korea’s largest city. The airport hosts up to 226 000 flights per year, the majority of which are domestic flights. In 2010 alone, Gimpo serviced over 17 500 000 passengers, classing it among one of the busiest airports in South Korea.

An airport of this size requires an advanced security system that can manage numerous events and incidents simultaneously. The previous security system installed at Gimpo airport proved to be a poor fit and as a result, inefficient. For example, the parking lots at the airport lacked a high-resolution digital surveillance camera system, and as a result, there was a high incidence of vehicle theft. It was also very difficult to identify the culprits of fender-benders; minor collisions were somewhat common during weekends and holidays when the number of vehicles in the parking lot would exceed capacity. The ability of Gimpo Airport to identify who was at fault was hindered by the security system employed. In any airport, immediate action is important and necessary in the event of any accident or incident. To address these security weaknesses, Gimpo Airport saw that is was crucial to introduce a new video surveillance system to ensure the safety and well-being of all the airport’s clients and employees alike.

"The advantages of Omnicast are its remarkable software flexibility and its image quality"

Gimpo International Airport's security system requirements

Gimpo Airport needed a network system that would increase the effectiveness of its day-to-day operations. The existing analogue camera system at the Airport was no longer suitable to manage the airport’s numerous accidents and events. For example, the analogue system encountered difficulties in playing and saving video images and produced low image quality and resolution. The airport required a more intricate sophisticated network solution that would streamline its security operations and management. The integration capability of the new security solution was an important criterion. It was projected that individual security solutions in diverse fields including iris and fingerprint recognition would at a certain point in the future, be integrated into the new network-based solution. The new system needed to be stable and fully integrated, with the possibility to install new components and to expand when necessary.

The perfect solution

Omnicast, Genetec’s video surveillance solution, is optimised for the management of digital video, audio and metadata over an IP network. Its distinguished scalability and flexibility enable users to add cameras, workstations, and other system components at any location on the network. Omnicast was chosen for its remarkable flexibility and integration capabilities and responded perfectly to the airport’s security needs by combining access control and video monitoring which were previously employed as independent security solutions.

Gimpo Airport specifically selected Omnicast Enterprise, our feature-rich, scalable, and flexible IP video surveillance solution, to completely replace the existing system. The security solution was implemented by Insung Information, Genetec’s system integrator in Korea, which specialises in network and system integration.

A combination of AXIS P5534 PTZ Dome and AXIS Q1755 Network Cameras monitor 27 public areas at Gimpo Airport
More than 20 high-definition cameras from Axis Communications were installed at Gimpo

More than 20 high-definition cameras from Axis Communications, a global leader in network video products, were installed making Gimpo the first airport in Korea with HDTV quality network cameras. A combination of AXIS P5534 PTZ Dome and AXIS Q1755 Network Cameras monitor 27 public areas including bus stops, taxi stands, and parking lots, covering an area over 300,000m2 and accommodating over 9,000 cars. Camera feeds are monitored in real time on two large 50-inch monitors, which are divided into 9 and 16 sections, respectively. The images are saved on two servers (one main server and one standby server) and are kept for 30 days. Genetec’s solution was used from installation to operation without the need for any extra development by Gimpo Airport.

The benefits

Gimpo Airport’s main concern was the possibility of a network overload caused by the transfer of mass data from the high-definition Axis cameras. However, Insung Information reassured Gimpo Airport that the implementation would go smoothly, and reinforced this assertion by presenting an implementation success story. Orlando Sanford International Airport in the United States, one of the busiest airports in the state of Florida, achieved a major system upgrade by implementing Omnicast together with Axis network cameras. This notable upgrade consisted of converting 150 cameras from analogue to digital and adding 80 new cameras to their system.

Insung also ensured that the system would be installed to meet the airport’s specific requirements. “While it was a concern whether high-definition cameras would slow down the system, Genetec’s Omnicast still performs remarkably well even several months after implementation. We are very satisfied with its performance. Thanks to the use of H.264 cameras, the total bandwidth requirement has been reduced. Moving forward, I believe we will continue to benefit from management and cost efficiency as well as the stability of the solution,” said Yeon-seop Kim, manager of the Aeronautical Communications Team at Korea Airports Corporation.

"Genetec’s Omnicast still performs remarkably well even several months after implementation. We are very satisfied with its performance"

In a real-time capacity, Omnicast has also been vastly useful as a traffic management tool. Road operators are able to view the entire road at once, making incident diagnosis and response immediate. The system has also allowed for quick evaluation of the effects an incident might have on traffic conditions several kilometers back. Orchestration of emergency vehicle arrival, monitoring of response time and surveying to ensure all needs are addressed can all be accomplished from one single location in the control center.

“The advantages of Omnicast are its remarkable software flexibility and its image quality. The good quality of the cameras combined with the superior performance of Omnicast allows us to get the images we need to do our job properly,” said Tae-sang Choi, senior manager of Insung Information Co., Ltd.

Genetec’s Omnicast solution makes it possible to automatically change monitoring targets with system events with alarm management and scheduling functions. For example, a surveillance camera can change targets to monitor the display devices of major facilities in the airport from midnight until dawn when there are not many passengers. Once the specific time period has ended, the camera can return to monitoring its original targets. This function significantly contributes to the safety and security of night workers at the airport.

Maintenance was also an important criterion when choosing Omnicast. Surveillance systems implemented in facilities where safety and security are critical, such as in airports, must minimise errors and failures. Immediate action and repairs are required in the event of an error or failure. Omnicast’s intuitive user interface, which is perfectly optimised in the Korean language, enables administrators and operators to easily control the system and quickly analyse the causes of these errors or failures.

Genetec Omnicast system has also allowed for quick evaluation of the effects an incident might have on traffic conditions several kilometers back
Genetec’s Omnicast solution makes it possible to automatically change monitoring targets with system events

In the event that the main server stops due to failure, the standby server automatically takes over operations. This important advantage of the Omnicast Enterprise Solution means that a failure can be resolved without interrupting system operations. The operators of Korea Airports Corporation in the CCTV Control Centre can now monitor video images and operate the system uninterrupted 24 hours a day, 365 days a year. The operators and Insung Information maintain the network to solve errors and failures which cannot be resolved through initial checks or other measures.

“Omnicast has remarkably improved the efficiency and reduced business burdens compared to the previous analog solution,” affirmed a maintenance team officer at Gimpo Airport. “Unlike analog systems, we can identify the causes of errors and failures on the network and fix the camera without having to physically visit the site. With Omnicast we are able to deal with failures and errors much quicker than before.”

The results

Omnicast was introduced to the Airport in August 2010 and since its installation has had a significant impact on the prevention and resolution of incidents. The system provides concrete evidence and clarifies where the responsibilities lie when events occur such as pedestrian accidents, minor automobile collisions, and thefts both within and exterior to the airport terminals.

“We can provide better service to our employees and passengers with this new solution. Omnicast’s advanced features help us manage the surveillance for our parking lots and help us prevent accidents that can lead to casualties,” commented Yeon-seop Kim, manager of Korea Airports Corporation. “The biggest advantages of Omnicast are the systems scalability and flexibility. All the other regional airports along with International Line building at Gimpo Airport are planning to add new security systems. Omnicast will definitely be considered for these future projects.”

“Combining Genetec’s expertise as a provider of world-class IP security solutions with Insung’s networking expertise has made the Gimpo Airport project a very successful one. We will continue to work with Genetec for future projects by fully leveraging our technical experiences we have built up,” said Tae-sang Choi, senior manager at the Service Department of Insung Information.

Share with LinkedIn Share with Twitter Share with Facebook Share with Facebook
Download PDF version

In case you missed it

Managing security during unprecedented times of home working
Managing security during unprecedented times of home working

Companies are following government guidance and getting as many people as possible working from home. Some companies will have resisted home working in the past, but I’m certain that the sceptics will find that people can be productive with the right tools no matter where they are. A temporary solution will become permanent. But getting it right means managing risk. Access is king In a typical office with an on-premise data centre, the IT department has complete control over network access, internal networks, data, and applications. The remote worker, on the other hand, is mobile. He or she can work from anywhere using a VPN. Until just recently this will have been from somewhere like a local coffee shop, possibly using a wireless network to access the company network and essential applications. CV-19 means that huge numbers of people are getting access to the same desktop and files, and collaborative communication toolsBut as we know, CV-19 means that huge numbers of people are getting access to the same desktop and files, applications and collaborative communication tools that they do on a regular basis from the office or on the train. Indeed, the new generation of video conferencing technologies come very close to providing an “almost there” feeling. Hackers lie in wait Hackers are waiting for a wrong move amongst the panic, and they will look for ways to compromise critical servers. Less than a month ago, we emerged from a period of chaos. For months hackers had been exploiting a vulnerability in VPN products from Pulse Secure, Fortinet, Palo Alto Networks, and Citrix. Patches were provided by vendors, and either companies applied the patch or withdrew remote access. As a result, the problem of attacks died back.  But as companies race to get people working from home, they must ensure special care is taken to ensure the patches are done before switching VPNs on. That’s because remote desktop protocol (RDP) has been for the most part of 2019, and continues to be, the most important attack vector for ransomware. Managing a ransomware attack on top of everything else would certainly give you sleepless nights. As companies race to get people working from home, they must ensure special care is taken to ensure the patches are done before switching VPNs on Hackers are waiting for a wrong move amongst the panic, and they will look for ways to compromise critical serversExposing new services makes them also susceptible to denial of service attacks. Such attacks create large volumes of fake traffic to saturate the available capacity of the internet connection. They can also be used to attack the intricacies of the VPN protocol. A flow as little as 1Mbps can perturbate the VPN service and knock it offline. CIOs, therefore, need to acknowledge that introducing or extending home working broadens the attack surface. So now more than ever it’s vital to adapt risk models. You can’t roll out new services with an emphasis on access and usability and not consider security. You simply won’t survive otherwise. Social engineering Aside from securing VPNs, what else should CIO and CTOs be doing to ensure security? The first thing to do is to look at employee behaviour, starting with passwords. It’s highly recommended that strong password hygiene or some form of multi-factor authentication (MFA) is imposed. Best practice would be to get all employees to reset their passwords as they connect remotely and force them to choose a new password that complies with strong password complexity guidelines.  As we know, people have a habit of reusing their passwords for one or more online services – services that might have fallen victim to a breach. Hackers will happily It’s highly recommended that strong password hygiene or some form of multi-factor authentication (MFA) is imposedleverage these breaches because it is such easy and rich pickings. Secondly, the inherent fear of the virus makes for perfect conditions for hackers. Sadly, a lot of phishing campaigns are already luring people in with the promise of important or breaking information on COVID-19. In the UK alone, coronavirus scams cost victims over £800,000 in February 2020. A staggering number that can only go up. That’s why CIOs need to remind everyone in the company of the risks of clickbait and comment spamming - the most popular and obvious bot techniques for infiltrating a network. Notorious hacking attempts And as any security specialist will tell you, some people have no ethics and will exploit the horrendous repercussions of CV-19. In January we saw just how unscrupulous hackers are when they started leveraging public fear of the virus to spread the notorious Emotet malware. Emotet, first detected in 2014, is a banking trojan that primarily spreads through ‘malspam’ and attempts to sneak into computers to steal sensitive and private information. In addition, in early February the Maze ransomware crippled more than 230 workstations of the New Jersey Medical Diagnostics Lab and when they refused to pay, the vicious attackers leaked 9.5GB or research data in an attempt to force negotiations. And in March, an elite hacking group tried to breach the World Health Organization (WHO). It was just one of the many attempts on WHO and healthcare organisations in general since the pandemic broke. We’ll see lots more opportunist attacks like this in the coming months.   More speed less haste In March, an elite hacking group tried to breach the World Health Organization (WHO). It was just one of the many attempts on WHOFinally, we also have bots to contend with. We’ve yet to see reports of fake news content generated by machines, but we know there’s a high probability it will happen. Spambots are already creating pharmaceutical spam campaigns thriving on the buying behaviour of people in times of fear from infection. Using comment spamming – where comments are tactically placed in the comments following an update or news story - the bots take advantage of the popularity of the Google search term ‘Coronavirus’ to increase the visibility and ranking of sites and products in search results. There is clearly much for CIOs to think about, but it is possible to secure a network by applying some well thought through tactics. I believe it comes down to having a ‘more speed, less haste’ approach to rolling out, scaling up and integrating technologies for home working, but above all, it should be mixed with an employee education programme. As in reality, great technology and a coherent security strategy will never work if it is undermined by the poor practices of employees.

How does audio enhance security system performance?
How does audio enhance security system performance?

Video is widely embraced as an essential element of physical security systems. However, surveillance footage is often recorded without sound, even though many cameras are capable of capturing audio as well as video. Beyond the capabilities of cameras, there is a range of other audio products on the market that can improve system performance and/or expand capabilities (e.g., gunshot detection.) We asked this week’s Expert Panel Roundtable: How does audio enhance the performance of security and/or video systems? 

How have standards changed the security market?
How have standards changed the security market?

A standard is a document that establishes uniform engineering or technical criteria, methods, processes, and/or practices. Standards surround every aspect of our business. For example, the physical security marketplace is impacted by industry standards, national and international standards, quality standards, building codes and even environmental standards, to name just a few. We asked this week’s Expert Panel Roundtable: How have standards changed the security market as we know it?