Places of leisure, where one spends one’s downtime, are public by design. Unlike a bank vault or power plant, they actively invite visitors. One can’t just lock them down and hope no one turns up.

Equally, to ensure user and property safety, access must not be a free for all. Managing risk - separating authorised from unauthorised people and locations - is part of every site manager’s daily routine. Intelligent locking makes this workload a whole lot easier.

Intelligent keys combine the powerful features of electronic access control with the convenience and familiarity of mechanical keys. In hugely diverse leisure settings across Europe, they already help managers do more with less. Everyone treasures their leisure. The right access solution can help one do it safely without putting a burden on those responsible for one’s security.

We treasure our leisure. The right access solution can help us do it safely without putting a burden on those responsible for our security.

Controlling access to outdoor sites and visitor attractions

Obviously, for many leisure attractions, wired electronic security is not an option. Locations may be remote - far beyond the reach of mains electricity. Assets themselves may be outside. Thankfully, cabling is not essential for effective intelligent access control. Robust, battery-powered locking, backed by intuitive admin software one can access from anywhere, matches or exceeds the functionality of traditional wired access control.

Padlocks built to withstand climate extremes integrate within one’s system exactly like standard interior locks. Intelligent electronic key systems are also budget friendly. Making the switch from mechanical security is not an all-or-nothing decision. The best intelligent key systems let one roll out gradually, as needs evolve and budgets allow.

For example, the Llyn Brenig Reservoir and Visitor Centre in Wales attracts tens of thousands of tourists every year. Both mechanical and electromechanical locking protect a site which houses critical infrastructure and watersports facilities - with disparate security needs. Here electromechanical locking brings long-term cost savings to site owners Welsh Water, because locks no longer need to be changed when keys are lost. Permissions are simply deleted from the system software.

In 2015, Twycross Zoo launched a £55 million, two-decade development plan. High on the agenda was a new intelligent key solution to replace a mechanical master-key system which was labour-intensive to administer. The new system’s flexibility has put zoo security managers in full control of their site. Only staff with the necessary authority and training can access animal enclosures.

Carrying one programmable key able to open doors, windows and padlocks makes the security team’s rounds easier

It’s simple for system administrators to issue time-defined user keys. These can permit vets or zookeepers access to enclosures for a specific time period outside regular hours - for example, in an emergency. When the period expires, the key no longer works and site integrity is automatically restored.

Access control in the museum sector

When Edvard Munch’s painting “The Scream” was stolen from an Oslo museum in 1994, thieves left a note which read: “Thanks for the poor security”. Securing museums - open spaces with priceless contents - presents one of security’s biggest challenges. Around 50,000 artworks are stolen every year, according to some estimates.

Adding further complexity, many museums are located within historic properties. The building itself may be integral to the attraction - and come with strict heritage protections. Any new locking installation must make minimal mess. For this reason, wireless is increasingly the preferred choice.

Wireless access systems based on robust, key-operated locking, rather than cards and other keyless credentials, combine a familiar technology (the metal key) with the intelligence to keep staff and collections safe. Carrying one programmable key able to open doors, cabinets, windows and padlocks makes the security team’s rounds easier. It also minimises the number of keys in circulation - with obvious security benefits.

Companion software makes key tracking straightforward: one always knows who exactly is carrying credentials, can refine or amend those permissions quickly and order a full audit trail on demand. And these locks are discreet enough to maintain the property’s appearance.

Museum access control in action

London’s Design Museum needed access control designed to protect high-value assets and exhibits. Devices here protect a contemporary site with three galleries, a restaurant/café and an events space, with 100 permanent staff and hundreds (sometimes thousands) of daily visitors. The building has multiple door sizes and must meet British Standards compliance.

Installation was easy and wire-free, because encrypted electronics inside CLIQ locks are powered by the standard batteries

Electromechanical locks now control access through 56 doors, forming part of a security ecosystem which incorporates traditional mechanical locks, too. Using intuitive management software, security managers ensure every staff member accesses only the right areas. Contractors are issued with temporary programmable keys, which saves time formerly wasted escorting them around the building. The system the Design Museum chose - CLIQ® from ASSA ABLOY - also enables integration with third-party cloud-based solutions, for control via a single, central management interface.

The delicate balance between protecting a precious building and guarding its contents sets a major challenge. Security and access control must be “subtle, but ever present,” according to one former moderator of the Museum Security Network. Invasive installation, showy or inappropriately designed devices and components cannot be considered. This was the checklist facing France’s Musée Maurice Denis: the museum is inside a listed 17th-century monument, so they turned to CLIQ access control technology for a solution.

Drawing on extensive experience in the heritage sector, ASSA ABLOY delivered security without disrupting the building aesthetic. Installation was easy and wire-free, because encrypted electronics inside CLIQ locks are powered by the standard batteries inside every programmable key. No further power supply is needed at the door.

Around 70 robust, hard-wearing cylinders and padlocks now secure doors and windows inside and outside the main building; waterproof padlocks protect CCTV camera housing on the exterior. Every employee receives access to relevant areas via a single CLIQ key, which administrators program with only the appropriate permissions.

Insurance compliance is another major concern in the heritage sector. Indeed, insurers for 17th-century warship Vasa demand Sweden’s highest level of locking: Class 3. Yet the Vasamuseet’s access system must also allow 1.2 million annual visitors to move around freely, while keeping exhibits safe.

To upgrade an existing mechanical system, around 700 interior door cylinders were equipped with CLIQ Remote electromechanical technology. Museum staff used to carry heavy chains with ten or more keys. Now facility managers can amend the access rights of everyone’s single CLIQ key at any time, even remotely, using the CLIQ Web Manager. It’s easy to issue contractors such as carpenters with access rights scheduled to end automatically as soon as their work is complete.

Security for shopping and indoor leisure sites

The electronics inside CLIQ locks are powered by the standard battery inside every key, not mains electricity

According to one study completed two decades ago, one spends 87% of one’s time indoors. The number is probably higher now - and includes a huge chunk of one’s leisure time. Large retail multiplexes like Festival Place in the UK are a popular destination. Here over 170 shops, a cinema, sports centre and restaurants have an ever-changing roster of permanent staff, cleaners and out-of-hours contractors. Every person requires secure entry on demand. The public also needs open access for 18 hours every day.

Yet a single lost mechanical key could become a security problem for all users and tenants. Installing 100 CLIQ electromechanical cylinders drastically cut the burden of mechanical key management.

Now, cleaners and maintenance workers carry an intelligent key which unlocks specific doors for a pre-defined time period. Using simple online admin software, site managers can immediately de-authorise and reissue a lost key or amend any key’s permissions. Generating a comprehensive audit trail - who accessed which lock, and when - takes a couple of mouse clicks.

CLIQ also cuts Festival Place operational costs. The electronics inside CLIQ locks are powered by the standard battery inside every key, not mains electricity. Installation was wireless, a huge saving on potentially expensive electrical work.

At Festival Place and wherever one gathers to enjoy leisure - indoors or outside - CLIQ enables easy access control for all openings with just a simple, single, programmable key.

To learn how you can put CLIQ® intelligent key technology to work in agile, flexible, secure public services, download a free introductory guide at https://campaigns.assaabloyopeningsolutions.eu/eCLIQ

Share with LinkedIn Share with Twitter Share with Facebook Share with Facebook
Download PDF version Download PDF version

In case you missed it

Physical security and the cloud: why one can’t work without the other
Physical security and the cloud: why one can’t work without the other

Human beings have a long-standing relationship with privacy and security. For centuries, we’ve locked our doors, held close our most precious possessions, and been wary of the threats posed by thieves. As time has gone on, our relationship with security has become more complicated as we’ve now got much more to be protective of. As technological advancements in security have got smarter and stronger, so have those looking to compromise it. Cybersecurity Cybersecurity, however, is still incredibly new to humans when we look at the long relationship that we have with security in general. As much as we understand the basics, such as keeping our passwords secure and storing data in safe places, our understanding of cybersecurity as a whole is complicated and so is our understanding of the threats that it protects against. However, the relationship between physical security and cybersecurity is often interlinked. Business leaders may find themselves weighing up the different risks to the physical security of their business. As a result, they implement CCTV into the office space, and alarms are placed on doors to help repel intruders. Importance of cybersecurity But what happens when the data that is collected from such security devices is also at risk of being stolen, and you don’t have to break through the front door of an office to get it? The answer is that your physical security can lose its power to keep your business safe if your cybersecurity is weak. As a result, cybersecurity is incredibly important to empower your physical security. We’ve seen the risks posed by cybersecurity hacks in recent news. Video security company Verkada recently suffered a security breach as malicious attackers obtained access to the contents of many of its live camera feeds, and a recent report by the UK government says two in five UK firms experienced cyberattacks in 2020. Cloud computing – The solution Cloud stores information in data centres located anywhere in the world, and is maintained by a third party Cloud computing offers a solution. The cloud stores your information in data centres located anywhere in the world and is maintained by a third party, such as Claranet. As the data sits on hosted servers, it’s easily accessible while not being at risk of being stolen through your physical device. Here’s why cloud computing can help to ensure that your physical security and the data it holds aren’t compromised. Cloud anxiety It’s completely normal to speculate whether your data is safe when it’s stored within a cloud infrastructure. As we are effectively outsourcing our security by storing our important files on servers we have no control over - and, in some cases, limited understanding of - it’s natural to worry about how vulnerable this is to cyber-attacks. The reality is, the data that you save on the cloud is likely to be a lot safer than that which you store on your device. Cyber hackers can try and trick you into clicking on links that deploy malware or pose as a help desk trying to fix your machine. As a result, they can access your device and if this is where you’re storing important security data, then it is vulnerable. Cloud service providers Cloud service providers offer security that is a lot stronger than the software in the personal computer Cloud service providers offer security that is a lot stronger than the software that is likely in place on your personal computer. Hyperscalers such as Microsoft and Amazon Web Service (AWS) are able to hire countless more security experts than any individual company - save the corporate behemoth - could afford. These major platform owners have culpability for thousands of customers on their cloud and are constantly working to enhance the security of their platforms. The security provided by cloud service providers such as Claranet is an extension of these capabilities. Cloud resistance Cloud servers are located in remote locations that workers don’t have access to. They are also encrypted, which is the process of converting information or data into code to prevent unauthorised access. Additionally, cloud infrastructure providers like ourselves look to regularly update your security to protect against viruses and malware, leaving you free to get on with your work without any niggling worries about your data being at risk from hackers. Data centres Cloud providers provide sophisticated security measures and solutions in the form of firewalls and AI Additionally, cloud providers are also able to provide sophisticated security measures and solutions in the form of firewalls and artificial intelligence, as well as data redundancy, where the same piece of data is held within several separate data centres. This is effectively super-strong backup and recovery, meaning that if a server goes down, you can access your files from a backup server. Empowering physical security with cybersecurity By storing the data gathered by your physical security in the cloud, you're not just significantly reducing the risk of cyber-attacks, but also protecting it from physical threats such as damage in the event of a fire or flood. Rather than viewing your physical and cybersecurity as two different entities, treat them as part of one system: if one is compromised, the other is also at risk. They should work in tandem to keep your whole organisation secure.

Video surveillance is getting smarter and more connected
Video surveillance is getting smarter and more connected

The global pandemic has triggered considerable innovation and change in the video surveillance sector. Last year, organisations around the globe embraced video surveillance technologies to manage social distancing, monitor occupancy levels in internal and external settings, and enhance their return-to-work processes. Forced to reimagine nearly every facet of their operations for a new post-COVID reality, companies were quick to seize on the possibilities offered by today’s next-generation video surveillance systems. Whether that was utilising motion sensing technologies to automatically close doors or switch on lighting in near-deserted office facilities. Or checking if people were wearing masks and adhering to distancing rules. Or keeping a watchful eye on streets and public spaces during mandated curfew hours. Beyond surveillance and monitoring use cases, organisations also took advantage of a raft of new Artificial Intelligence (AI) applications to undertake a range of tasks. Everything from automating their building management and optimising warehouse operations, to increasing manufacturing output and undertaking predictive maintenance. Behind the scenes, three key trends all contributed to the growing ubiquity of video surveillance observed in a variety of government, healthcare, corporate, retail, and industry settings. Video surveillance takes to the Cloud Last year the shift to digital working led organisations to rapidly embrace cloud-enabled services, including cloud-hosted Video Surveillance As A Service (VSaaS) solutions that provide tremendous economies of scale and flexibility. Alongside significant cost savings, these solutions make it easier for organisations to enhance their disaster recovery and manage their video surveillance estate in new and highly effective ways. Surveillance cameras with audio recording were used more than 200% by customers between 2016 and 2020For example, in addition to enabling remote access and maintenance, today’s cloud-powered systems eliminate any need to invest in local storage technologies that all too often fail to keep pace with an organisation’s growing data storage requirements. Indeed, data from our worldwide customer base survey reveals how in 2020 an impressive 63% of organisations had abandoned using any on-premises storage option and were instead only storing all their video surveillance recordings and data in the Cloud. A deeper review of the global stats shows that the average cloud recording retention period for this stored data was 28.2 days, with organisations in Asia topping the global average at 38 days – 33% higher than was observed in any other region. Improvements in bandwidth and scalability engendered by the Cloud have also helped boost the growing utilisation of audio recordings in addition to visual image capture. Indeed, our research found the number of surveillance cameras with an audio recording facility used by customers jumped more than 200% between 2016 and 2020. Making sense of Big Data The enhanced ease of connectivity and scalable bandwidth made possible by the Cloud is stimulating more companies to connect a lot more video surveillance cameras to their networks. The top motivation for doing so is to generate live metrics and data that can be utilised to deliver enhanced business insights and operational intelligence. In recent years, a rich choice of video analytics solutions have been developed for a variety of industry verticals. The range of functionalities on offer is impressive and covers a variety of applications. Everything from making it easy to classify and track objects and behaviour patterns in real-time, to undertaking anomaly detection, or generating predictions based on past and present events/activities. Data collected via today’s cloud connected cameras can now also be used to feed deep learning training and AI analytics, utilising the unparalleled virtualised processing capacity of the Cloud to convert Big Data into usable information quickly. By integrating this information with data from other enterprise data capture systems, organisations are now able to gain a 360-degree view of their operations – in almost real-time. IT is now in the driving seat No longer the sole preserve of on-site security staff, the wider application and business use of video surveillance means that IT is increasingly taking the lead role where the management and control of these systems are concerned. IT is asked to integrate video surveillance into key enterprise platforms to generate the data that business leaders need Aside from the fact that IT has a vested interest in addressing the cybersecurity implications that come with attaching a growing range of IoT devices to the enterprise network, they’re also increasingly being asked to integrate video surveillance into key enterprise platforms to generate the data that business leaders need. As organisations expand their integration of video with other business applications, such as point of sale, access control, process control and manufacturing systems, this trend is only set to accelerate. Looking to the future Right now, the video surveillance industry is at a key tipping point, as video systems become increasingly strategic for enabling the enterprise to boost productivity, stay compliant, and fulfil its obligations to protect employees and customers. As the technology’s contribution to enhanced data-driven decision-making and problem solving continues to increase, expect the adoption of IP connected video cameras to burgeon as organisations look to capture more data from their day-to-day business operations.

How has Brexit affected the security industry?
How has Brexit affected the security industry?

When the United Kingdom voted to leave the European Union, a world of uncertainty unfolded for those doing business in the UK and the EU. The referendum was passed in July 2016. Including subsequent delays, the separation was completed after four years in January 2020, with a transition period ending December 2020. Even with the deadlines past, there are still pockets of uncertainty stemming from the separation. We asked this week’s Expert Panel Roundtable: How has Brexit affected the security industry?