A supplier of global technology services, Bosch chose to partner with Gallagher and KW Corporation to help streamline its North American security operations.
Bosch required a comprehensive yet flexible security solution that could be tailored to solve their specific requirements and challenges. Presently 22 Bosch locations are on the Gallagher platform with a cardholder database of approximately 6,000. A key area of focus for Bosch was improving operational efficiency.
Command Centre, Gallagher’s powerful access control solution, offered Bosch a range of reporting functions to help streamline operations. Manager of Bosch’s corporate Security, Frederick Fung, says “The user friendliness of Command Centre and the ability to automate reporting means our operations now run more smoothly. Administration time has been reduced, creating significant cost savings.”
Having the ability to pick up the phone and call technical support is critical to securing our sites"
Bosch selected Gallagher as the solution that could best meet its needs, including a centralised system to secure multiple sites. “Having the ability to pick up the phone and call technical support is critical to securing our sites,” explains Fung. “Many of our security staff have multiple responsibilities, so the Gallagher and KW Corporation services are invaluable.”
Gallagher also offers customers the same training courses that it conducts for certified channel partners, providing staff with the capability to be first responders and giving them the confidence to handle certain security issues themselves.
Like many businesses, theft of physical and intellectual property is a big concern. With the support of Gallagher and KW Corporation, Command Centre manages access control, Bosch surveillance, and intrusion systems.
Selecting Gallagher provided Bosch with:
- Video management system integration (BVMS), for safety precautions and oversight
- CCTV integration, image and video event audit trail
- Peace of mind through the use of the latest continually evolving software technologies and cyber security counter measures, eliminating the fear of hacking and site down-time
- Integrated intrusion detection system allowing full situational awareness
Flexible and scalable solutions
Fung explains, “The key differentiator for Gallagher is the company’s unmatched support, system user-friendliness, and cost savings in both short and long-term.” Gallagher solutions are flexible and scalable, creating the potential for future growth across Bosch locations.
“Integration with Gallagher Command Centre has had a positive impact across our sites, improving safety, security, and operational efficiencies,” says Fung. “Gallagher supports us in providing a safe and secure working environment, improving the quality of life for our associates and visitors.”