Download PDF version Contact company

Video Surveillance as a Service (VSaaS) innovator AVA Security found that more than four out of every five (82%) of IT, Operations, Facilities Management and Security systems decision makers employed by medium and large-sized businesses, see a potential role for their workplaces’ video monitoring systems in supporting corporate plans for 'a safe return to the workplace post-lockdown’.

Video monitoring systems

This was perhaps the most significant finding of the security industry’s first multi-national study of COVID-19 video monitoring system usage and upgrade impacts. Questionnaires for this reached decision-makers during March when many of them were in the midst of making final arrangements for the safe return of staff to organisations’ offices and work premises later this summer.

In the US, 90% of respondents saw a role for video monitoring systems in supporting a safe return to the office, whilst that percentage fell to 72% in the UK and went up to an average of 94% across Norway and Sweden.

IT Cloud adoption

AVA Security’s research also uncovered acceleration in cloud migration of IT services which looks set to positively impact VSaaS adoption. Nearly four out of every five US firms (79%) have already accelerated their cloud migration plans during the pandemic. More than half of those have already secured an increased IT budget in the financial year 2020/21 for moving additional services into the cloud.

In the UK, over half (51%) have accelerated cloud migration of services over the last year, again with over half of those already benefitting from increased budgets to complete cloud migration projects.

Sweden and Norway together had an average of 84% seeing an acceleration of cloud migration of services, with over two-thirds of this group confirming a new budget had already been assigned to this activity.

VSaaS demand led by the US

Over three quarters (76%) of US firms with video monitoring systems regarded VSaaS migration as a ‘net high priority’ (marking it as either ‘high priority’ or ‘somewhat a priority'). That percentage was even higher across Norway and Sweden’s respondents at 90%. However, in the UK VSaaS adoption was favoured by just over half (51%) of security system decision-makers.

Remote monitoring of assets

AVA Security also revealed that four out of every five businesses predict an increase in remote monitoring of assets

AVA Security also revealed that four out of every five businesses captured in its multi-national study, predict an increase in remote monitoring of assets, processes, and people on their work premises over the 12 months.

There is no doubt that the spike in demand for remote management of systems and premises (because so many of us having to work from home) is set to continue apace: 78% of firms predicting that it was likely they would increase their remote management capability over the next 12 months. That figure was slightly higher in the US at 83% and only slightly lower in the UK at 72%.

Cybersecurity

AVA’s study also uncovered the fact that 79% of firms declared it likely that their organisation would accelerate the migration of IT applications into the cloud over the next 12 months. The study also found that 80% of firms predicted an increased focus on cybersecurity for all networked devices and applications over the next 12 months.

Vegard Aas, Head of Online Business at AVA Security, commented, “Increased demand for remote management of IT systems is naturally feeding through to demand for cloud-based IT services as those running systems focus on speed of access to data, as well as increased cybersecurity to protect network infrastructure.”

Video set for deeper integration

The top priority for improving and optimising existing video monitoring systems on both sides of the Atlantic was to integrate them ‘better with other security-related systems, such as access control or alarm systems’ – nearly four of every five system owners (79%) considered this a high priority for improvement.

The next highest priority (jointly), for 77% of system owners, was improving their ‘system’s resilience and backup systems and procedures and ‘GDPR compliance procedures’ surrounding their video monitoring/CCTV systems.

Video analytics adoption

People counting (including room capacity monitoring) is the most heavily deployed smart analytics tool right now on both sides of the Atlantic, the AVA study found. Across all four countries captured by the study, the average deployment of people counting stood at 43% of video systems. A further 32% of firms plan to deploy this video analytics capability in workplaces within the next 12 months.

In the US, 54% of video system owners have already deployed people counting in their systems, whereas adoption is higher again in Norway and Sweden combined at 62%, although much lower in the UK at just 29%.

Crowd density analytics

People crowd density analytics runs a close second in terms of video analytics adoption

People crowd density analytics runs a close second in terms of video analytics adoption, no doubt stimulated by COVID-19 safety requirements – 39% of organisations have already deployed this capability into their video surveillance systems.

The US leads in terms of crowd density analytics usage with 57% of firms there using it, whereas a little less than half (44%) of Sweden and Norway-based video monitoring system owners have crowd density analytics capability. Only a quarter (26%) of UK system owners has so far deployed it.

However, the UK is set to see a more than doubling of crowd density analytics deployments – 29% of system owners plan to deploy this in their video monitoring systems over the next 12 months.

ANPR analytics user base

Automatic Number Plate Recognition (called License Plate Recognition outside the UK) has seen similar levels of deployment: 35% of system owners across all countries captured by this study have so far deployed ANPR/LPR.

Sweden and Norway together lead with an average deployment of ANPR between them of 52%. In the US that number is only slightly lower at 43%. Again, the UK’s adoption of ANPR analytics lags at a quarter (25%) of system owners.

ANPR analytics, the findings suggest, is set to see rapidly increased take-up, in some cases doubling in terms of market penetration over the next 12 months. So, in the US, a further 43% are set to put in LPR analytics into relevant surveillance cameras over the next 12 months, whereas in the UK an additional 22% plan to install ANPR capability into their existing CCTV systems by March 2022.

Increased VSaaS adoption

Our new study reveals increased take-up of remote management and cloud-based IT services

Vegard Aas, Head of Online Business at AVA Security, confirmed, “Our new study reveals a plethora of changes focused on increased take-up of remote management and cloud-based IT services which all bode well for the accelerating adoption of VSaaS.”

Managers running video monitoring systems are looking for greater functionality which the next generation of video analytics can now deliver. Some specific video analytics like crowd density and room capacity analytics is enjoying a COVID-19- linked uplift in demand simultaneously.”

“Security system owners are also clearly looking for the tighter cybersecurity of video data. They also want more timely access to that data from wherever they are to help drive faster and smarter decision-making.”

Cloud Connector

Ava Security launched its Cloud Connector offering to enable video security system owner’s easy and cost-effective transition of video security solutions to the cloud. This brings Ava’s advanced real-time analytics and proactive security to existing surveillance cameras by integrating with the open Aware Cloud platform.

Share with LinkedIn Share with Twitter Share with Facebook Share with Facebook
Download PDF version Download PDF version

In case you missed it

Panasonic AI-driven cameras empower an expanding vision of new uses
Panasonic AI-driven cameras empower an expanding vision of new uses

Imagine a world where video cameras are not just watching and reporting for security, but have an even wider positive impact on our lives. Imagine that cameras control street and building lights, as people come and go, that traffic jams are predicted and vehicles are automatically rerouted, and more tills are opened, just before a queue starts to form. Cameras with AI capabilities Cameras in stores can show us how we might look in the latest outfit as we browse. That’s the vision from Panasonic about current and future uses for their cameras that provide artificial intelligence (AI) capabilities at the edge. Panasonic feels that these types of intelligent camera applications are also the basis for automation and introduction of Industry 4.0, in which processes are automated, monitored and controlled by AI-driven systems. 4K network security cameras The company’s i-PRO AI-capable camera line can install and run up to three AI-driven video analytic applications Panasonic’s 4K network security cameras have built-in AI capabilities suitable for this next generation of intelligent applications in business and society. The company’s i-PRO AI-capable camera line can install and run up to three AI-driven video analytic applications. The AI engine is directly embedded into the camera, thus reducing costs and Panasonic’s image quality ensures the accuracy of the analytics outcome. FacePRO facial recognition technology Panasonic began advancing AI technology on the server side with FacePRO, the in-house facial recognition application, which uses AI deep learning capabilities. Moving ahead, they transitioned their knowledge of AI from the server side to the edge, introducing i-PRO security cameras with built-in AI capabilities last summer, alongside their own in-house analytics. Moreover, in line with the Panasonic approach to focus more on collaboration with specialist AI software developers, a partnership with Italian software company, A.I. Tech followed in September, with a range of intelligent applications, partially based on deep learning. Additional collaborations are already in place with more than 10 other developers, across the European Union, working on more future applications. i-PRO AI-capable security cameras Open systems are an important part of Panasonic’s current approach. The company’s i-PRO AI-capable cameras are an open platform and designed for third-party application development, therefore, applications can be built or tailored to the needs of an individual customer. Panasonic use to be a company that developed everything in-house, including all the analytics and applications. “However, now we have turned around our strategy by making our i-PRO security cameras open to integrate applications and analytics from third-party companies,” says Gerard Figols, Head of Security Solutions at Panasonic Business Europe. Flexible and adapting to specific customer needs This new approach allows the company to be more flexible and adaptable to customers’ needs. “At the same time, we can be quicker and much more tailored to the market trend,” said Gerard Figols. He adds, “For example, in the retail space, enabling retailers to enhance the customer experience, in smart cities for traffic monitoring and smart parking, and by event organisers and transport hubs to monitor and ensure safety.” Edge-based analytics offer multiple benefits over server-based systems Edge-based analytics Edge-based analytics offer multiple benefits over server-based systems. On one hand, there are monetary benefits - a cost reduction results from the decreased amount of more powerful hardware required on the server side to process the data, on top of reduction in the infrastructure costs, as not all the full video stream needs to be sent for analysis, we can work solely with the metadata. On the other hand, there are also advantages of flexibility, as well as reliability. Each camera can have its own individual analytic setup and in case of any issue on the communication or server side, the camera can keep running the analysis at the edge, thereby making sure the CCTV system is still fully operational. Most importantly, systems can keep the same high level of accuracy. Explosion of AI camera applications We can compare the explosion of AI camera applications to the way we experienced it for smartphone applications" “We can compare the explosion of AI camera applications to the way we experienced it for smartphone applications,” said Gerard Figols, adding “However, it doesn’t mean the hardware is not important anymore, as I believe it’s more important than ever. Working with poor picture quality or if the hardware is not reliable, and works 24/7, software cannot run or deliver the outcome it has been designed for.” As hardware specialists, Figols believes that Panasonic seeks to focus on what they do best - Building long-lasting, open network cameras, which are capable of capturing the highest quality images that are required for the latest AI applications, while software developers can concentrate on bringing specialist applications to the market. Same as for smartphones, AI applications will proliferate based on market demand and succeed or fail, based on the value that they deliver. Facial recognition, privacy protection and cross line technologies Panasonic has been in the forefront in developing essential AI applications for CCTV, such as facial recognition, privacy protection and cross line. However, with the market developing so rapidly and the potential applications of AI-driven camera systems being so varied and widespread, Panasonic quickly realised that the future of their network cameras was going to be in open systems, which allow specialist developers and their customers to use their sector expertise to develop their own applications for specific vertical market applications, while using i-PRO hardware. Metadata for detection and recognition Regarding privacy, consider that the use of AI in cameras is about generating metadata for the detection and recognition of patterns, rather than identifying individual identities. “However, there are legitimate privacy concerns, but I firmly believe that attitudes will change quickly when people see the incredible benefits that this technology can deliver,” said Gerard Figols, adding “I hope that we will be able to redefine our view of cameras and AI, not just as insurance, but as life advancing and enhancing.” i-PRO AI Privacy Guard One of the AI applications that Panasonic developed was i-PRO AI Privacy Guard Seeking to understand and appreciate privacy concerns, one of the AI applications that Panasonic developed was i-PRO AI Privacy Guard that generates data without capturing individual identities, following European privacy regulations that are among the strictest in the world. Gerard Fogils said, “The combination of artificial intelligence and the latest generation open camera technology will change the world’s perceptions from Big Brother to Big Benefits. New applications will emerge as the existing generation of cameras is updated to the new open and intelligent next generation devices, and the existing role of the security camera will also continue.” Future scope of AI and cameras He adds, “Not just relying on the security cameras for evidence when things have gone wrong, end users will increasingly be able to use AI and the cameras with much higher accuracy to prevent false alarms and in a proactive way to prevent incidents." Gerard Fogils concludes, “That could be monitoring and alerting when health and safety guidelines are being breached or spotting and flagging patterns of suspicious behaviour before incidents occur.”

What is the best lesson you ever learned from an end user?
What is the best lesson you ever learned from an end user?

Serving customer needs is the goal of most commerce in the physical security market. Understanding those needs requires communication and nuance, and there are sometimes surprises along the way. But in every surprising revelation – and in every customer interaction – there is opportunity to learn something valuable that can help to serve the next customer’s needs more effectively. We asked this week’s Expert Panel Roundtable: what was the best lesson you ever learned from a security end user customer?

What is the impact of remote working on security?
What is the impact of remote working on security?

During the coronavirus lockdown, employees worked from home in record numbers. But the growing trend came with a new set of security challenges. We asked this week’s Expert Panel Roundtable: What is the impact of the transition to remote working/home offices on the security market?