At Hospital Maria Middelares and in healthcare environments across Europe the choice is Aperio wireless technology from ASSA ABLOY

The hospital chose Nedap AEOS access control integrated with Aperio wireless locks

A modern hospital demands secure, but flexible, access control, around the clock and 365 days a year. At Ghent’s new Hospital Maria Middelares, ASSA ABLOY—in partnership with Nedap—delivered just that. Instead of old-fashioned mechanical locks and cumbersome keys, the hospital chose Nedap AEOS access control integrated with Aperio® wireless locks to protect staff, patients and their confidential data.

Hospital managers face multiple security issues. Primarily: how to maintain the hospital as an open, welcoming space for the public, while simultaneously ensuring medicines, staff, expensive equipment and sensitive data are safeguarded? Users vary from doctors, nurses, patients and their visitors to a host of temporary and contract workers. Each needs access rights tailored to their diverse needs.

On top of that, right across the health sector—particularly in taxpayer-funded institutions—budgets are tight. Security is paramount, of course. But managers must always keep an eye on costs.

Traditional keys fail to meet a number of the sector’s critical needs. Mechanical locks can’t offer the user-friendliness, real-time monitoring and detailed audit trails that sensitive security and proper investigation of breaches demands.

Wireless access control solution

Maria Middelares was spread over two sites, in Ghent and nearby Gentbrugge. A major infrastructure project was undertaken to replace these with one new complex, in Ghent, where the hospital is a vital part of everyday life in Belgium’s second-largest city. EGM Architects developed the project in cooperation with Belgian partner LLOX, with the first building at the new facility opening in 2014.

Because of its critical role in local healthcare delivery, Maria Middelares must remain reliably in operation, and secure, 24/7. In partnership with Nedap, around 700 doors in the first new hospital building were fitted with battery-powered Aperio® offline locks connected to the Nedap access control system. Staff at Hospital Maria Middelares now have a user-friendly smart card for opening doors and accessing other secure areas. The smart cards use a standard RFID technology, MIFARE®.

“With Aperio® locks and Nedap access control, it’s easy for facilities managers to generate audit trails for rooms holding controlled medicines or valuable hospital equipment,” says Piet van den Bossche, Access Control Leader at ASSA ABLOY Belgium.

“Very important for the success of this project was also the seamless offline integration between the Nedap access control system and Aperio®,” adds van den Bossche.

Aperio® locks and Nedap access control make it easy for facilities managers to generate audit trails for rooms holding controlled medicines or valuable hospital equipment
Aperio® locks and Nedap access control
facilities managers to generate
audit trails
for rooms holding medicines

With this offline integration, access authorisations are saved directly to the RFID smart cards. Doors are all managed using the Nedap access control system. Users receive new or modified access authorisations from a central point.

Expandable locking system for multiple buildings

Aperio® electronic locks deliver dependable security for all kinds of door openings, from security doors to fire doors, without the need for expensive wiring. Locks are powered by regular lithium-ion batteries, which saves on energy consumption and maintenance costs—an important concern when pressure on public healthcare budgets is ever-present.

Because Aperio locks are wireless, it’s easy to extend access control to more doors within the same system whenever needed. So, the hospital’s new Aperio® installation provides an access control system that can grow to include new buildings whenever they come on-stream. And because the deployment was 100 percent wireless, treatment rooms, offices and corridors will remain clutter-free and building aesthetics are maintained.

Aperio® offline technology has been fully integrated with the AEOS security management platform from Nedap, and thereby enables the homogeneous administration of all components, people and functions. AEOS manages almost 800 doors, consisting of more than 200 wired and 700 wireless offline doors. And this number will grow in future.

“Applications of the Nedap access control system AEOS can be found everywhere. Besides Aperio® locks on doors, we also manage locks on the Medicart medication trolley from Belintra,” says Peter Rommens, Sales Manager at Nedap Belgium.

A particular advantage of the AEOS platform lies in the fact that it is not based on ID carriers, but on people. The difference is immediately noticeable, for example, if a card is lost. The entire employee record need not be re-entered into the system just because a person’s identification number is missing. “This way AEOS gives the hospital the flexibility they need to keep control of access and the flow of people,” adds Rommens. 

ASSA ABLOY and Nedap welcome a new access control standard

The Aperio® offline integration with Nedap supports the OSS Standard Offline, an open “update on card” standard for offline electronic locks. The OSS Standard Offline was recently developed by ASSA ABLOY, Nedap and other industry leaders. It is designed to give confidence to customers faced with a rapidly developing and diverse market for electronic access control products.

To date, each offline access control component manufacturer has developed its own approach to writing and reading smart cards. However, customers installing components that meet the OSS Standard Offline are now guaranteed interoperability. All locks that conform to the OSS Standard Offline—including Aperio® offline cylinders and escutcheons—read the same access rights from a card and interpret them in the same way.

Customers are free to choose the best OSS-compliant offline lock for the job. At Hospital Maria Middelares—and in healthcare environments across Europe—that choice is Aperio wireless technology from ASSA ABLOY.

Share with LinkedIn Share with Twitter Share with Facebook Share with What's App Share with Facebook
Download PDF version Download PDF version

In case you missed it

Which security markets are embracing touchless and contactless systems?
Which security markets are embracing touchless and contactless systems?

The idea of touchless systems has gained new levels of prominence during the last year, driven by the global COVID-19 pandemic. Contactless systems have been part of the industry’s toolbox for decades, while technologies like facial and iris recognition are finding new uses every day. We asked this week’s Expert Panel Roundtable: Which security markets are embracing touchless, contactless systems and why? 

How body worn cameras and AI can curb the issue of abusive behaviour
How body worn cameras and AI can curb the issue of abusive behaviour

Amongst the many negative consequences of the pandemic is a rise in violent and abusive behaviour across society. Health workers have experienced it on a regular basis. So too have police officers and public transport workers. Unfortunately, violence and abuse towards shop workers is also endemic in British society. To address this problem which, in truth, has been on the rise since long before the emergence of COVID-19, we need better deterrents. The ability to prosecute these offences is one such deterrent, but just as important is the ability to deescalate situations before they spill over into unacceptable or unlawful behaviour. Major retail customers In both instances, organisations of all sizes are now recognising that the answer could involve greater use of rapidly advancing body worn camera technology. Andy Marsh, the Chief Constable of Avon and Somerset Police, is one of the police officers responsible for introducing body worn cameras to the UK police force, where they are now in widespread use. Andy Marsh is one of the police officers responsible for introducing body worn cameras to the UK police force He explains that “The reason the majority of people don’t speed or drink-drive is that rational human beings weigh up the risk and consequences of breaking the law and getting caught. Body worn cameras help provide appropriate ‘desistance’, especially where there are forward-facing screens so the person interacting with the wearer can see themselves and their behaviour.” Evidence shows that if a forward-facing camera is switched on before the intervention becomes hostile, it will generally lead to a de-escalation – as often as 90% of the time, according to one of our major retail customers. Digital evidence investigations Only a tiny handful of abusive incidents ever translate into arrests and prosecutions. A key issue is a lack of clear evidence – how to get past the usual impasse of one person’s word against the other. Body worn cameras break the deadlock and allow organisations to report incidents to the police with confidence, knowing that they will lead to action. Marsh suggests that “We usually see an earlier admission, an earlier guilty plea and a more appropriate sentence, where body worn camera footage is in play.” The technology has come on in leaps and bounds in recent years. For example, it’s now possible to record high-definition footage on a lightweight device that’s barely the size of a palm. And it’s not just about the evidence organisations gather themselves. Many police forces are looking at ways to make it easier for businesses and the public to collaborate on digital evidence investigations. Body worn cameras This is good for the victims of crime because it means we get the evidence more quickly" “We’ve created an online crime portal in Avon and Somerset which people can use to pass digital evidence and material to us without an officer having to attend their premises. This is good for the victims of crime because it means we get the evidence more quickly and can take action more swiftly to resolve that issue,” adds Marsh. Our body worn cameras can now even support facial recognition thanks to new, smart AI on the devices themselves, which can scan and process faces within a three-metre distance against a pre-defined database of people (which we call a watchlist). Any matches trigger alerts or additional camera activity such as recording and streaming, while the facial recognition data of people not on the watchlist itself is not recorded or saved to assuage privacy concerns. Similar criminal behaviour Where could this technology come in handy? Well, staff at gambling venues or in-store retail workers could undoubtedly benefit from the ability to quickly spot known fraudsters or addicts who have requested that venues refuse their custom. Stewards at mass sporting events could play a key role in helping to identify people who have been banned from attending. The primary reason for using body worn cameras is to increase the safety of frontline workers The primary reason for using body worn cameras is to increase the safety of frontline workers, deescalating confrontations and limiting the use of force. AI-powered facial recognition can also serve this purpose by helping them make better-informed choices about how to handle specific situations. For example, it is a massive advantage to police officers on the beat to understand that the person they are dealing with may have a history of similar criminal behaviour. Facial recognition technology But it’s also an advantage within retail, where aggressive incidents are on the rise and staff need all the help they can get to determine what an appropriate response should be to a particular customer incident. In fact, extensive consultation with our retail, police, transport and gambling customers indicates that introducing facial recognition technology to body worn cameras could be instrumental, not just in helping to prevent crime, but in tracking down vulnerable and missing people too. Of course, facial recognition technology has to be balanced against the need to protect the privacy of ordinary citizens. Video recording using body worn cameras has to be done proportionately – the same is true for the use of facial recognition technology. The technology also has to be compliant with GDPR, Data Protection, the Information Commissioners recommendations and so on. Positive working environment Violent and abusive incidents affect everyone in the immediate vicinity and create a culture of fear Importantly, it should be for a specific, proportionate and justifiable reason which, of course, means it should never be used for indiscriminate mass surveillance. Every organisation using this technology must remember that a facial recognition system match is not proof of someone’s identity, but rather, an indication of likelihood to help inform the user rather than dictate the course of action. Violent and abusive incidents affect everyone in the immediate vicinity and create a culture of fear and apprehension. This is why it’s so important to get on top of the problem – both on a societal and at an organisational level. Body worn cameras have a vital role to play, as an evidence-gathering tool and as a deterrent that empowers the wearer and creates a more positive working environment. Deterring unlawful behaviour One of the critical roles these cameras play is in staff training, providing real-world video evidence that can be used to educate and upskill workers across a variety of industries. Society’s problem with abusive and violent behaviour cannot be solved by technology alone. But with exceptional quality camera footage now a reality, and the possibility of AI technology at the device level in real-time, body worn cameras will only get better at deterring unlawful behaviour and helping to protect hardworking frontline staff. Alasdair Field is CEO of video technology provider Reveal, which works with UK police forces and major brands such as Matalan, JD Sports and Boots to help them improve staff safety, deescalate confrontations and reduce violent and abusive incidents.

ASSA ABLOY Opening Solutions embraces BIM to smooth specification and installation of door security solutions
ASSA ABLOY Opening Solutions embraces BIM to smooth specification and installation of door security solutions

BIM (building information modeling) provides a process for creating and managing information during the building lifecycle and beyond. BIM is often equated with 3D modeling of construction projects, but the visual component is just part of the value of BIM. Additional data, such as specifications and other documentation, is also part of the process, underlying the visual aspects, helping to drive decision making and providing immediate access to detailed information about all facets of the building process. Incorporating BIM systems For the last six years, ASSA ABLOY Opening Solutions has worked with specification writers and architects in Europe, the Middle East, and Africa (EMEA) to make it easy to incorporate ASSA ABLOY Opening Solutions doors, hardware, and security solutions into BIM systems. Everyone on a project can work together in the interactive and information-rich BIM environment. BIM tools are also used by contractors, distributors, facility owners, and security consultants. BIM software BIM information relating to doors, hardware, and security solutions is available in the cloud  BIM information relating to doors, hardware, and security solutions is available in the cloud with the company’s Openings Studio BIM software. This improves the process of door scheduling and visualisation and enables customers to focus on the design, installation, and management of openings. “If you have up-to-date information inside the BIM model, you can reduce mistakes and misunderstanding in the building industry,” says Marc Ameryckx, ASSA ABLOY Opening Solutions’ BIM Manager for the EMEIA region. “It helps to eliminate mistakes before they happen or as early as possible in the building process. The earlier, the less it costs. We provide data as soon as possible in the process.” (ASSA ABLOY Opening Solutions also has comparable systems available in other regions of the global company.) Centralised data in BIM 3D model Expanding the data available in BIM provides additional value compared to merely providing “BIM objects” that can be incorporated into a BIM 3D model. The combination of BIM modeling and the underlying specifications boosts the quality of the project and its key to success, says Marc Ameryckx. Even after the building is complete, the BIM model is still valuable, providing a repository of “as-built” information that can be used by building managers and security professionals tasked with operating and maintaining the building. For example, if a lock needs to be replaced, retrofitting is simpler because all the information about the lock and existing installation is available in a centralised data file. Revit and ArchiCAD A widely used BIM software is Revit from Autodesk, a program that brings architecture, engineering, and construction disciplines into a unified modeling environment to drive more efficient and cost-effective projects. Another BIM software program is ArchiCAD, developed by the Hungarian company Graphisoft. Openings Studio™ added a plugin for ArchiCAD this year, in addition to Revit. Tailor-made information security solutions We provide tailor-made information security solutions with various hardware on projects with more doors" “We can provide tailor-made information security solutions with various hardware on projects with more doors, adding more flexibility,” says Marc Ameryckx. “Customers do not need to be the experts on the products because we provide expertise as part of our specifications.” For example, how often do building mistakes occur because of a misunderstanding about the electrical needs of a lock and the wrong cabling is installed? The problem is especially expensive if it is discovered only after the walls are complete. Providing complete data about the electrical lock as part of a BIM system avoids the snafu. Another example is the specification of a deadbolt lock on a door that operates with an electric strike. The deadbolt undermines the intended operation of the electric strike and can interfere with escape routes in case of an emergency. The mistake becomes obvious in the BIM environment and can be rectified before consequences impact the real world. Data addition to Opening Suites site ASSA ABLOY Opening Solutions is continuously expanding the data it provides at the Opening Suites site, covering additional functionality and more components including the door, cabling, and electrical connections. Hardware sets are linked to specific doors in the BIM models, including all the details of various components, including article numbers, technical sheets, electrical requirements, all depending on customer expectations. Physical equipment includes QR codes that can be scanned by a smartphone to provide information on the door (A mobile app is in development). More details and more data Experienced BIM consultants work with the Openings Studio software on projects ranging from single doors to large buildings with many doors. Data will be more and more important, and there will be more data inside BIM models Adding more data and detail to the BIM process at the level of each door expands the usefulness of BIM, which has historically been focused on broader issues such as structural work and HVAC. “Openings Studio™ provides all the data to integrate doors and security in the BIM process,” says Marc Ameryckx. The higher level of detail may be a new aspect even for customers who already use BIM software. “Data will be more and more important, and there will be more data inside BIM models,” says Marc Ameryckx. In the future, the use of “digital twins” could expand the capabilities even further; for example, the software could simulate escape routes in case of fire. More data makes more things possible.