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Allied Universal®, a security and facility services company in North America, announces the launch of HELIAUS® – an advanced artificial intelligence platform designed to improve safety and reduce risk by enhancing on-site guarding services.

We developed HELIAUS® to deliver better results for our clients through advanced workflow automation, robust data capture and visualisation, and artificial intelligence that understands not only what’s likely to happen, but what to do to drive better outcomes,” said Steve Jones, CEO of Allied Universal. “Now, our security officers are better equipped to help reduce incidents, respond faster to emergencies and provide unmatched operational performance accountability.”

Dynamic workflow automation

The main significance of HELIAUS® is to bring together rich data, artificial intelligence, location-aware workflow automation, and seamless user experience design for security professionals. This new tech solution provides insight into the drivers of risk, makes recommendations about how to reduce incidents, and through dynamic workflow automation, ensures that those recommendations are implemented.

The AI uses this information to understand what's likely to happen at a client's site regarding safety"

HELIAUS® also offers an advanced approach to location awareness that uses a combination of GPS, bluetooth beacons, and near-field communication (NFC) tags to quickly and accurately capture real-time location information both indoors and outdoors,” said Mark Mullison, CIO for Allied Universal. “The AI uses this information to understand what's likely to happen at a client's site regarding safety and security incidents and then automatically suggests workflows to our security professionals that drive better outcomes, thus reducing accidents and crime.”

Increasing situational awareness

In addition, this new workforce management technology brings sophisticated data visualisation capability to allow security operators to understand the who, what, where and when both in real-time and historically, which increases situational awareness and helps users develop powerful insights.

HELIAUS® represents a tremendous step forward in building AI technology that is not just smart like humans, but smart with humans,” said Mark Mullison, CIO for Allied Universal. “When it comes to safety and security, our goal is to deliver at the highest level.

This new smart technology is not just a reporting or incident management system but also an all-encompassing, adaptable workforce management solution to better protect people, brands and assets.

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