Aiphone, the pioneer in security communication and access control solutions, announced the integration of the IX Series IP video intercom with Genetec™ Security Centre via Sipelia™ and Omnicast™.

This collaboration enables organisations to harness the capabilities of an advanced IP video intercom system, fostering a more efficient, cohesive, and responsive security ecosystem.

Challenges in security operations

The integration addresses critical challenges in modern security operations by unifying communications and video management within the Security Centre. Organisations can now register IX Series audio and video intercoms to Sipelia™ for centralised security and access communication, while leveraging ONVIF streaming through Omnicast™ for comprehensive video management.

This unified approach enhances communication efficiency, situational awareness, and operational responsiveness across the entire security infrastructure.

Videos from the IX Series

Security teams are able to interact with the IX stations from any location with Security Centre

Security teams are now able to interact with the IX stations from any location with Security Centre client apps (Security Desk, Genetec Web App, Genetec Mobile). 

The integration enables real-time video call management, door release control through the Security Centre app, and the ability to transfer or rollover calls to outside lines, ensuring that no communication is missed, and the right personnel can properly verify visitors before granting access. Videos from the IX Series can be viewed on call-in, streamed live, and recorded all within Security Centre.

IX Series integration with Security Centre

As the security landscape continues to evolve, technology integration is more crucial than ever. We’re excited to bring our IX Series integration with Security Centre to the global stage, a solution that reflects years of collaboration with Genetec across diverse markets worldwide,” said Sean Peterson, Director of Product, Marketing and Support at Aiphone.

This integration empowers organisations globally to streamline their security operations while reducing complexity and costs.”

Collective passion for innovation

As we continue to build upon a long-standing relationship and shared successes with Aiphone, we welcome them to another facet of this strengthened collaboration between two industry pioneers,” said Josue Velasquez, Product Line Manager at Genetec Inc.

Our collective passion for innovation will empower us to effectively address today’s challenges and solidify audio as a cornerstone of the physical security industry.” The integration supports Genetec Security Centre version 5.12 and above. 

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