Milestone Husky NVRs answer market’s need  for more storage
Milestone Husky NVRs answer market’s need for more storage

Milestone Systems, the open platform company in IP video management software (VMS), announces upgrades to its series of Milestone Husky network video recorders (NVRs). The sleek video network appliances integrated with Milestone video management software now offer significant increases in internal storage. Popular NVR Series Meet Market Demands The storage expansions mean simple-to-install video surveillance solutions are available for more demanding requirements – longer video retention and greater quality recordings. More storage enables customers like government organisations to meet 90-day video storage requirements or casinos to achieve continuous high-resolution recordings. 2x the storage on the Milestone Husky M10 – up to 2TB (from 1TB) 3x the storage on the Milestone Husky M30 – up to 12TB (from 4TB) 2x the storage on the Milestone Husky M50 – up to 48TB (from 24TB) Additionally, the Milestone Husky Hybrid Series of NVRs will get a boost in storage too. The hybrid NVRs, which enables users to mix of analog and IP cameras for an easy analog-to-IP transition, offers the following options: 2x the storage on the Milestone Husky M30 Hybrid – up to 8TB (from 4TB) 2x the storage on the Milestone Husky M50 Hybrid – up to 32TB (from 16TB) Unlimited scalability through Milestone Interconnect Like other Milestone VMS solutions, Milestone Husky solutions are future-proof, enabling users to scale up their video surveillance deployments as their businesses grow. Multiple Milestone Husky M30s or Milestone Husky M50s can be set up with a master/slave configuration. Users can view video from all connected cameras on the networked Milestone Husky units by simply connecting to the master server. For enterprise scaling, all Milestone Husky NVRs can also use Milestone Interconnect™ to connect remote sites to XProtect® Corporate VMS for central command and control. This enables a site with a Milestone Husky NVR to be operated locally or remotely, which either could be through a central control center or by a service provided from a Milestone Partner. The functionality of the Milestone Husky M30 and Milestone Husky M50 models can be extended by integrating XProtect® add-ons and third-party integrations, such as access control and video analytics. “We recognised the shift in the market for integrated NVR solutions,” said Jay Shah, Global Business Development Director, Incubation and Ventures at Milestone Systems. “Our Milestone partners and customers asked us for more storage with the Milestone Husky Series and we delivered. Now they can integrate and interconnect the NVRs in more demanding environments. This change can only open up new opportunities for our end users and our integrators.”

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Milestone pre-announces Husky M500A high performance NVR with support for 512 HD cameras and 600Mb/s recording performance
Milestone pre-announces Husky M500A high performance NVR with support for 512 HD cameras and 600Mb/s recording performance

Milestone Systems, the open platform company in networked video management software (VMS), is pre-announcing the Milestone Husky M500A NVR hardware platform with scalable VMS.  The M500A XProtect Expert NVR has been performance-tested to support 512 HD cameras with a guaranteed recording performance of 600Mb/s. Milestone is currently preparing the Milestone Husky M500A for release in Q2 2016 and will be showcasing proof-of-performance at tradeshows in the meantime.  Western Digital Purple hard drives The Milestone Husky M500A is building on the high performance exclusive hardware design of the Milestone Husky M50 chassis right in step with the previous Milestone Husky series. A key contribution to the NVR’s performance is the storage systems use of Western Digital Purple hard drives. These drives are specially designed for video surveillance and utilise write-optimised hard disk drive technology and frame loss protection.  When combined with a video recording optimised RAID (Redundant Array of Independent Disks) Controller supporting either RAID 5 or RAID 10, the industry’s highest performance NVR in its hardware class is achieved. The M500A NVR supports up to 48TB of internal raw storage and has the ability to archive to network-attached storage appliances when additional storage is required.  Milestone XProtect Expert VMS Preinstalled with highly scalable Milestone XProtect Expert video management software, the M500A NVR eliminates the guess work of sizing the recording hardware. This removes the common industry problem of over estimating and sizing IT server-based NVRs as well as saving time on systems design.  The XProtect Expert VMS comes preloaded on the Husky M500A and enables a number of advantages for Milestone partners. These include already being trained and certified on the system software and being able to easily upgrade customers from previous Milestone XProtect products like XProtect Enterprise. Milestone Husky M500A will be sold in a base configuration only, so partners just add camera licences as needed. Three years of Milestone Care Plus plan and hardware warranty are included in all units, enabling both free software upgrades, device licence portability and software trade-in credit. This guarantees that customers get the industry’s lowest possible NVR total cost of ownership.  Key features included are: "The industry’s highest NVRperformance is delivered bythe most scalable and reliableVMS - all packed into ouroptimised NVR at the lowest cost per recorded device" Recorder or all-in-one: The Husky M500A can be utilised as a NVR which is a part of a larger video management software installation or as a stand-alone system. This gives partners and customers with the greatest number of deployment options form a single hardware platform.    Federated NVR support: The Husky M500A XProtect Expert NVR can be easily Federated into existing XProtect Corporate customer deployments at no additional cost. This provides seamless management, configuration, control and viewing of camera devices.   Licence portability: XProtect Expert 2016 base and device licences can be moved between systems just by clicking in the Milestone management console. This enables a customer to have a pool of camera licences and use them as needed. This solves the traditional problem where a system must be upgraded in chunks of licences. It also makes scheduled maintenance easy.    Recorder failover: When using the newest version of XProtect Expert 2016R2 the M500A can utilise the built-in recorder failover capability. This enables the M500A to fail over to a central XProtect Expert system or another M500A if the system is hit by an unforeseen outage. This takes place automatically, without any interruption in system security level.    Simplified installation and setup: The Husky Configurator automates the hardware and software setup and system restore image. This saves valuable installation and setup time.   “The industry’s highest NVR performance is delivered by the most scalable and reliable VMS - all packed into our optimised NVR at the lowest cost per recorded device. It does not get better than this!” says Bjørn Skou Eilertsen, Vice President of Corporate Products Business Unit at Milestone Systems. “The Milestone Husky M500A is yet another proof-point of our commitment to delivering the most valuable solutions for our partners and customers.” The Milestone Husky M500A proof-of-performance was showcased at the ISC West International trade show in Las Vegas, April 6-8, at the Milestone booth 20060 where visitors saw the live performance test of 512 HD cameras being recorded on the new Husky M500A XProtect Expert NVR.

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Milestone Husky™ NVR Series with extended storage at IFSEC International 2015
Milestone Husky™ NVR Series with extended storage at IFSEC International 2015

Milestone invites you to join us at IFSEC International 2015. The Milestone team looks forward to meeting you and will be joined on our booth by eight ecosystem partners that will showcase vertical solutions featuring transportation, city surveillance, retail and critical infrastructure. The latest Milestone video surveillance solutions will also be showcase: XProtect® video management software Gain an understanding of our powerful and easy-to-use software with a wide array of features for basic to advanced surveillance needs. NEW! XProtect® LPR 2015 The new 2015 version of XProtect LPR empowers operators to use the power of automatic vehicle detection to make decisions. With extended geographical coverage and new reporting functions, XProtect LPR can be used in a wide set of application areas, including access control, theft prevention, loyalty programs, toll road and border control. Milestone Husky™ NVR Series The Milestone Husky Series now offers longer video retention and continuous high-resolution recordings. The innovative Milestone Husky Series is the result of challenging the convention and delivering a more powerful, all-in-one solution with optimised processing power to meet the stringent demands of any surveillance environment. Milestone Integration Lab Do you have a project that requires non-standard integration and not sure how to proceed? Or, do you have a product or service you want to integrate with Milestone and wonder what is the right approach? Bring your integration projects to the Milestone Integration Lab and have a chat with the integration experts from Milestone's R&D department. The Milestone Integration Lab is ideal for potential Solution Partners, Project Managers or CTOs responsible for designing solutions or creating A&E specifications. Come visit the Milestone Integration Lab at the Milestone booth to find out more! The Milestone Integration Lab will be open every day during the IFSEC show room hours 10 a.m.- 5 p.m. (Except Thursday: 1 p.m.- 4 p.m.)

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Network video recorders (NVRs) - Expert commentary

Securing mobile vehicles: The cloud and solving transportation industry challenges
Securing mobile vehicles: The cloud and solving transportation industry challenges

Securing Intelligent Transportation Systems (ITS) in the transportation industry is multi-faceted for a multitude of reasons. Pressures build for transit industry players to modernise their security systems, while also mitigating the vulnerabilities, risks, and growth-restrictions associated with proprietary as well as integrated solutions. There are the usual physical security obstacles when it comes to increasingly integrated solutions and retrofitting updated technologies into legacy systems. Starting with edge devices like cameras and intelligent sensors acquiring video, analytics and beyond, these edge devices are now found in almost all public transportation like buses, trains, subways, airplanes, cruise lines, and so much more. You can even find them in the world’s last manually operated cable car systems in San Francisco. The next layer to consider is the infrastructure and networks that support these edge devices and connect them to centralized monitoring stations or a VMS. Without this layer, all efforts at the edge or stations are in vain as you lose the connection between the two. And the final layer to consider when building a comprehensive transit solution is the software, recording devices, or viewing stations themselves that capture and report the video. The challenge of mobility However, the transportation industry in particular has a very unique challenge that many others do not – mobility. As other industries become more connected and integrated, they don’t usually have to consider going in and out or bouncing between networks as edge devices physically move. Obviously in the nature of transportation, this is key. Have you ever had a bad experience with your cellular, broadband or Wi-Fi at your home or office? You are not alone. The transportation industry in particular has a very unique challenge that many others do not – mobility Can you trust these same environments to record your surveillance video to the Cloud without losing any frames, non-stop 24 hours a day, 7 days a week, 365 days a year? To add to the complexity – how do you not only provide a reliable and secure solution when it’s mobile, travelling at varying speeds, and can be in/out of coverage using various wireless technologies? Waiting to upload video from a transport vehicle when it comes into port, the station, or any centralised location is a reactive approach that simply will not do any longer. Transit operations require a more proactive approach today and the ability to constantly know what is going on at any given time on their mobile vehicles, and escalate that information to headquarters, authorities, or law enforcement if needed; which can only occur with real-time monitoring. This is the ultimate question when it comes to collecting, analysing, and sharing data from mobile vehicles – how to get the video from public transportation vehicles alike to headquarters in real time! Managing video data In order to answer this question, let’s get back to basics. The management and nature of video data differs greatly from conventional (IT) data. Not only is video conducted of large frames, but there are specific and important relationships among the frames and the timing between them. This relationship can easily get lost in translation if not handled properly. This is why it’s critical to consider the proper way to transmit large frames while under unstable or variable networks. The Internet and its protocols were designed more than two decades ago and purposed for conventional data. Although the Internet itself has not changed, today’s network environments run a lot faster, expand to further ranges, and support a variety of different types of data. Because the internet is more reliable and affordable than in the past some might think it can handle anything. However, it is good for data, but not for video. This combination makes it the perfect time to convert video recording to the Cloud! Video transmission protocol One of the main issues with today’s technology is the degradation of video quality when transmitting video over the Internet. ITS are in dire need for reliable transmission of real-time video recording. To address this need a radical, yet proven, video transmission protocol has recently been introduced to the market. It uses AI technology and to adapt to different environments in order to always deliver high quality, complete video frames. This protocol, when equipped with encryption and authentication, enables video to be transmitted reliably and securely over the Internet in a cloud environment. One of the main issues with today’s technology is the degradation of video quality when transmitting video over the Internet Finally, transportation industry has a video recording Cloud solution that is designed for (massive) video that can handle networks that might be experiencing high error rate. Such a protocol will not only answer the current challenges of the transportation industry, but also make the previously risky Cloud environment safe for even the most reserved environments and entities. With revolutionary transmission protocols, the time is now to consider adopting private Cloud for your transportation operations.

The digital transformation of access control solutions
The digital transformation of access control solutions

The safeguarding of premises through the monitoring of entrance and exit points has traditionally been a very manual aspect of security. Human operators have been relied on to make decisions about who to admit and deny based on levels of authorisation and the appropriate credentials. But the access control business, like many industries before it, is undergoing its own digital transformation; one where the protection of premises, assets and people is increasingly delivered by interconnected systems utilising IoT devices and cloud infrastructure to offer greater levels of security and protection. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification, right through to complex networks of thermal cameras, audio speakers and sensors. These systems, connected through the cloud, can be customised and scaled to meet the precise requirements of today’s customer. And it’s the ease of cloud integration, combined with open technologies and platforms that is encouraging increasing collaboration and exciting developments while rendering legacy systems largely unfit for purpose. Remote management and advanced diagnostics Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution.Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution. For example, as the world faces an unprecedented challenge and the COVID-19 pandemic continues to cause disruption, the ability to monitor and manage access to sites remotely is a welcome advantage for security teams who might otherwise have to check premises in person and risk breaking social distancing regulations. The benefits of not physically having to be on site extend to the locations within which these technologies can be utilised. As an example, within a critical infrastructure energy project, access can be granted remotely for maintenance on hard to reach locations. Advanced diagnostics can also play a part in such a scenario. When access control is integrated with video surveillance and IP audio, real-time monitoring of access points can identify possible trespassers with automated audio messages used to deter illegal access and making any dangers clear. And with video surveillance in the mix, high quality footage can be provided to authorities with real-time evidence of a crime in progress. Comprehensive protection in retail Within the retail industry, autonomous, cashier-less stores are already growing in popularity The use of connected technologies for advanced protection extends to many forward-looking applications. Within the retail industry, autonomous, cashier-less stores are already growing in popularity. Customers are able to use mobile technology to self-scan their chosen products and make payments, all from using a dedicated app. From an access control and security perspective, connected doors can be controlled to protect staff and monitor shopper movement. Remote management includes tasks such as rolling out firmware updates or restarting door controllers, with push notifications sent immediately to security personnel in the event of a breach or a door left open. Remote monitoring access control in storage In the storage facility space, this too can now be entirely run through the cloud with remote monitoring of access control and surveillance providing a secure and streamlined service. There is much to gain from automating the customer journey, where storage lockers are selected online and, following payment, customers are granted access. Through an app the customer can share their access with others, check event logs, and activate notifications. With traditional padlocks the sharing of access is not as practical, and it’s not easy for managers to keep a record of storage locker access. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers. The elimination of manual tasks, in both scenarios, represents cost savings. When doors are connected to the cloud, their geographical location is rendered largely irrelevant. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers They become IoT devices which are fully integrated and remotely programmable from anywhere, at any time. This creates a powerful advantage for the managers of these environments, making it possible to report on the status of a whole chain of stores, or to monitor access to numerous storage facilities, using the intelligence that the technology provides from the data it collects. Open platforms power continuous innovation All of these examples rely on open technology to make it possible, allowing developers and technology providers to avoid the pitfalls that come with the use of proprietary systems. The limitations of such systems have meant that the ideas, designs and concepts of the few have stifled the creativity and potential of the many, holding back innovation and letting the solutions become tired and their application predictable. Proprietary systems have meant that solution providers have been unable to meet their customers’ requirements until the latest upgrade becomes available or a new solution is rolled out. This use of open technology enables a system that allows for collaboration, the sharing of ideas and for the creation of partnerships to produce ground-breaking new applications of technology. Open systems demonstrate a confidence in a vendor’s own solutions and a willingness to share and encourage others to innovate and to facilitate joint learning. An example of the dynamic use of open technology is Axis’ physical access control hardware, which enables partners to develop their own cloud-based software for control and analysis of access points, all the while building and expanding on Axis’ technology platform. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification Opportunities for growth Open hardware, systems and platforms create opportunities for smaller and younger companies to participate and compete, giving them a good starting point, and some leverage within the industry when building and improving upon existing, proven technologies. This is important for the evolution and continual relevance of the physical security industry in a digitally enabled world. Through increased collaboration across technology platforms, and utilising the full range of possibilities afforded by the cloud environment, the manufacturers, vendors and installers of today’s IP enabled access control systems can continue to create smart solutions to meet the ever-changing demands and requirements of their customers across industry.

Cybersecurity: what we can do as an industry
Cybersecurity: what we can do as an industry

In 2017, IoT-based cyberattacks increased by 600%. As the industry moves towards the mass adoption of interconnected physical security devices, end users have found a plethora of advantages, broadening the scope of traditional video surveillance solutions beyond simple safety measures. Thanks in part to these recent advancements, our physical solutions are at a higher risk than ever before. With today’s ever evolving digital landscape and the increasing complexity of physical and cyber-attacks, it’s imperative to take specific precautions to combat these threats. Video surveillance systems Cybersecurity is not usually the first concern to come to mind When you think of a video surveillance system, cybersecurity is not usually the first concern to come to mind, since digital threats are usually thought of as separate from physical security. Unfortunately, these two are becoming increasingly intertwined as intruders continue to use inventive methods in order to access an organisation's assets. Hacks and data breaches are among the top cyber concerns, but many overlook the fact that weak cybersecurity practices can lead to physical danger as well. Organisations that deploy video surveillance devices paired with advanced analytics programs often leave themselves vulnerable to a breach without even realising it. While they may be intelligent, IoT devices are soft targets that cybercriminals and hackers can easily exploit, crippling a physical security system from the inside out. Physical security manufacturers Whether looking to simply gain access to internal data, or paralyse a system prior to a physical attack, allowing hackers easy access to surveillance systems can only end poorly. In order to stay competitive, manufacturers within the security industry are trading in their traditional analogue technology and moving towards interconnected devices. Due to this, security can no longer be solely focused on the physical elements and end users have taken note. The first step towards more secured solutions starts with physical security manufacturers choosing to make cybersecurity a priority for all products, from endpoint to edge and beyond. Gone are the days of end users underestimating the importance of reliability within their solutions. Manufacturers that choose to invest time and research into the development of cyber-hardening will be ahead of the curve and an asset to all. Wireless communication systems Integrators also become complicit in any issues that may arise in the future Aside from simply making the commitment to improve cyber hygiene, there are solid steps that manufacturers can take. One simple action is incorporating tools and features into devices that allow end users to more easily configure their cyber protection settings. Similarly, working with a third party to perform penetration testing on products can help to ensure the backend security of IoT devices. This gives customers peace of mind and manufacturers a competitive edge. While deficient cybersecurity standards can reflect poorly on manufacturers by installing vulnerable devices on a network, integrators also become complicit in any issues that may arise in the future. Just last year, ADT was forced to settle a $16 million class action lawsuit when the company installed an unencrypted wireless communication system that rendered an organisation open to hacks. Cybersecurity services In addition, we’ve all heard of the bans, taxes and tariffs the U.S. government has recently put on certain manufacturers, depending on their country of origin and cybersecurity practices. Lawsuits aside, employing proper cybersecurity standards can give integrators a competitive advantage. With the proliferation of hacks, malware, and ransomware, integrators that can ease their client's cyber-woes are already a step ahead. By choosing to work with cybersecurity-focused manufacturers who provide clients with vulnerability testing and educate end users on best practices, integrators can not only thrive but find new sources of RMR. Education, collaboration and participation are three pillars when tackling cybersecurity from all angles. For dealers and integrators who have yet to add cybersecurity services to their business portfolios, scouting out a strategic IT partner could be the answer. Unlocking countless opportunities Becoming educated on the topic of cybersecurity and its importance for an organisation is the first step Physical security integrators who feel uncomfortable diving headfirst into the digital realm may find that strategically aligning themselves with an IT or cyber firm will unlock countless opportunities. By opening the door to a partnership with an IT-focused firm, integrators receive the benefit of cybersecurity insight on future projects and a new source of RMR through continued consulting with current customers. In exchange, the IT firm gains a new source of clients in an industry otherwise untapped. This is a win for all those involved. While manufacturers, dealers and integrators play a large part in the cybersecurity of physical systems, end users also play a crucial role. Becoming educated on the topic of cybersecurity and its importance for an organisation is the first step. Commonplace cybersecurity standards Below is a list of commonplace cybersecurity standards that all organisations should work to implement for the protection of their own video surveillance solutions: Always keep camera firmware up to date for the latest cyber protections. Change default passwords, especially those of admins, to keep the system locked to outside users. Create different user groups with separate rights to ensure all users have only the permissions they need. Set an encryption key for surveillance recordings to safeguard footage against intruders and prevent hackers from accessing a system through a backdoor. Enable notifications, whether for error codes or storage failures, to keep up to date with all systems happenings. Create/configure an OpenVPN connection for secured remote access. Check the web server log on a regular basis to see who is accessing the system. Ensure that web crawling is forbidden to prevent images or data found on your device from being made searchable. Avoid exposing devices to the internet unless strictly necessary to reduce the risk of attacks.

Latest Milestone Systems news

BCD International debuts Harmonize iDRAC plug-in with Milestone Systems XProtect Video Management Software
BCD International debuts Harmonize iDRAC plug-in with Milestone Systems XProtect Video Management Software

BCD International, the global video data infrastructure manufacturer comprised of BCDVideo, Video Storage Solutions (VSS), and BCDOEM, announced its Harmonize iDRAC plug-in integration with Milestone Systems XProtect® video management software (VMS). iDRAC, which stands for Integrated Dell Remote Access Controller, is a health monitoring agent for secure remote and local server management, powered by Dell Technologies, that resides on BCD servers and appliances. BCD has taken the iDRAC service and tightly integrated it with XProtect® so that hardware events, notifications and alarms are now presented within the VMS. Now, end-users and system integrators can monitor iDRAC features, such as hard disk status, temperatures, fan speed and power supplies, through XProtect®. BCDVideo and VSS appliances will be available with the Harmonize iDRAC plug-in with XProtect® beginning May 2021. BCD Harmonize iDRAC API Continuing to expand its technological prowess from its foundation in 1999 as a provider of high-availability IT servers to Fortune 500 companies to the pioneering provider of purpose-built video appliances in the surveillance security market, BCD remains committed to delivering the best user experience and value to its customer base. BCD achieves this by adding integrations that are available only through BCD’s purpose-built appliances, as standard features on all of its related appliances. The Harmonize iDRAC plug-in for XProtect® is just one of the notable offerings under BCD’s Harmonize portfolio of software solutions. How the integration works is BCD’s Harmonize software suite ingests the iDRAC API and listens for specific events, such as drive failure, and shares this critical system information in real-time to operators. The integration ultimately empowers end-users and system integrators to be ahead of failures and proactively manage any server crashes that may happen. It also gives them insight as to how well or poor the server resources are being utilised by being able to monitor central processing unit (CPU) and random access memory (RAM) consumption. Milestone’s XProtect This has been the missing link for the complete visibility of the health of the Milestone solution" “The BCD Harmonize iDRAC plug-in with Milestone’s XProtect® software is a game changer,” said Andrew Hubble, Managing Director, APAC at BCD International. “BCD’s unique innovation completes the integrated relationship of the BCD appliance and the XProtect® software to provide the ability to receive alarms from both BCD’s appliance and Milestone’s software via the XProtect® graphic user interface.” “This has been the missing link for the complete visibility of the health of the Milestone solution. Additionally, the Harmonize iDRAC plug-in now gives users basic configuration of the BCD appliance along with Milestone’s software, providing better return on investment, competitiveness, and user experience for customers and their supporting system integrators.” As video is mission critical, there has been strong demand for remote server management and health monitoring technologies from a single application across the industry. Any issue that arises from the video surveillance platform should be handled with the same importance as a camera tamper event, a door forced the issue in an access control system, or complex analytics setting. Those events are immediately pushed to an operator. With the Harmonize iDRAC plug-in, operators using XProtect® will now be able to immediately see and respond to storage issues before failure or other catastrophic events occur via the same screen as they are live viewing the site.

Milestone achieves positive results with a net revenue of DKK 1 billion in 2020
Milestone achieves positive results with a net revenue of DKK 1 billion in 2020

With a solid COVID-19 continuity plan, a strong focus on people retention, and new ways of collaborating with partners, Milestone Systems achieved a net revenue of DKK 1 billion in 2020. Milestone’s net revenue amounted to DKK 1 billion in 2020, a decrease of 1% compared with 2019. The operating income (EBIT) was DKK 112 million, a decrease of 9%, reflecting the pandemic’s impact on sales, an increase in development capacity, and investments in new headcounts to fuel future growth. New ways to collaborate “Given the challenging situation of the pandemic, our annual result is a successful outcome, made possible by our people, without whom long-term sustainable growth would not be possible." "We quickly turned around how we manage the company and found new ways of supporting our network of partners. This resilience combined with the adaptability of our people and partners prepared us to face the new challenges,” says Chief Executive Officer Thomas Jensen, Milestone Systems. People First In 2020, Milestone’s People First approach was tested to its core. It was crucial for Milestone to avoid restructuring while supporting its people — keeping them motivated and feeling included as part of the team. To support this, Milestone launched the Grow Together program that focuses on mental and physical health and knowledge-sharing about exercise, food, and sleep. In addition, despite the COVID-19 pandemic, Milestone lived up to the ambition to invest in people and growth, increasing the number of employees by 69 to a total of 934 at the end of 2020. Increased support of partners The wide network of channel and technology partners is the core of Milestone’s open video technology platform. When the pandemic hit, Milestone optimized its support to help partners keep selling Milestone solutions. Product training went online with webinars attracting thousands of partners and, with the Milestone Care™ campaign, Milestone helped its partners to continue their business without having to be onsite with their customers. Future growth opportunities Looking ahead, Thomas Jensen expects challenges but also looks forward to Milestone’s continued growth journey. He concludes, “COVID-19 created a lot of uncertainty and unpredictability in 2020." "The pandemic is not behind us yet, and therefore we see challenges as well as opportunities ahead. But with our strong COVID-19 continuity plan, we are confident that 2021 will become another growth year for Milestone.”

Disruptive innovation providing new opportunities in smart cities
Disruptive innovation providing new opportunities in smart cities

Growth is accelerating in the smart cities market, which will quadruple in the next four years based on 2020 numbers. Top priorities are resilient energy and infrastructure projects, followed by data-driven public safety and intelligent transportation. Innovation in smart cities will come from the continual maturation of relevant technologies such as artificial intelligence (AI), the Internet of Things (IoT), fifth-generation telecommunications (5G) and edge-to-cloud networking. AI and computer vision (video analytics) are driving challenges in security and safety, in particular, with video management systems (VMSs) capturing video streams and exposing them to various AI analytics. Adoption of disruptive technologies “Cities are entering the critical part of the adoption curve,” said Kasia Hanson, Global Director, Partner Sales, IOT Video, Safe Cities, Intel Corp. “They are beginning to cross the chasm to realise their smart city vision. Cities are taking notice and have new incentives to push harder than before. They are in a better position to innovate.” “Safety and security were already important market drivers responsible for adoption of AI, computer vision and edge computing scenarios,” commented Hanson, in a presentation at the Milestone Integration Platform Symposium (MIPS) 2021. She added: “2020 was an inflection point when technology and the market were ripe for disruption. COVID has accelerated the adoption of disruptive technologies in ways we could not have predicted last year.” Challenges faced by cities Spending in the European Union on public order and safety alone stood at 1.7% of GDP in 2018 Providing wide-ranging services is an expanding need in cities of all sizes. There are currently 33 megacities globally with populations over 10 million. There are also another 4,000 cities with populations over 100,000 inhabitants. Challenges for all cities include improving public health and safety, addressing environmental pressures, enabling mobility, improving quality of life, promoting economic competitiveness and reducing costs. Spending in the European Union on public order and safety alone stood at 1.7% of GDP in 2018. Other challenges include air quality – 80% of those living in urban areas are exposed to air quality levels that exceed World Health Organization (WHO) limits. Highlighting mobility concerns is an eye-opening statistic from Los Angeles in 2017: Residents spent an average of 102 hours sitting in traffic. Smart technology “The Smart City of Today can enable rich and diverse use cases,” says Hanson. Examples include AI-enabled traffic signals to help reduce air pollution, and machine learning for public safety such as real-time visualisation and emergency response. Public safety use cases include smart and connected outdoor lighting, smart buildings, crime prevention, video wearables for field agents, smart kiosks and detection of noise level, glass breaks and gunshots. Smart technology will make indoor spaces safer by controlling access to a building with keyless and touchless entry. In the age of COVID, systems can also detect face mask compliance, screen for fever and ensure physical distancing. 2020 was an inflection point when technology and the smart cities market were ripe for disruption, Kasia Hanson told the MIPS 2021 audience. Video solutions Video workloads will provide core capabilities as entertainment venues reopen after the pandemic. When audiences attend an event at a city stadium, deep learning and AI capabilities analyse customer behaviours to create new routes, pathways, signage and to optimise cleaning operations. Personalised digital experiences will add to the overall entertainment value. In the public safety arena, video enables core capabilities such as protection of people, assets and property, emergency response, and real-time visualisation and increased situational awareness. Video also provides intelligent incident management, better operational efficiency and faster information sharing and collaboration. Smart video strategy Intel and Milestone provide video solutions across many use cases, including safety and security Video at the edge is a key element in end-to-end solutions. Transforming data from various point solutions into insights is complicated, time-consuming and costly. Cities and public venues are looking for hardware, software and industry expertise to provide the right mix of performance, capabilities and cost-effectiveness. Intel’s smart video strategy focuses around its OpenVINO toolkit. OpenVINO, which is short for Open Visual Inference and Neural network Optimisation, enables customers to build and deploy high-performing computer vision and deep learning inference applications. Intel and Milestone partnership – Video solutions “Our customers are asking for choice and flexibility at the edge, on-premises and in the cloud,” said Hansen in her presentation at the virtual conference. “They want the choice to integrate with large-scale software packages to speed deployment and ensure consistency over time. They need to be able to scale computer vision. Resolutions are increasing alongside growth in sensor installations themselves. They have to be able to accommodate that volume, no matter what causes it to grow.” As partners, Intel and Milestone provide video solutions across many use cases, including safety and security. In effect, the partnership combines Intel’s portfolio of video, computer vision, inferencing and AI capabilities with Milestone’s video management software and community of analytics partners. Given its complex needs, the smart cities market is particularly inviting for these technologies.

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